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What is a strategic accounts manager and how to become one
A strategic accounts manager maintains relationships with key clients to ensure their long-term satisfaction and retention. They act as the primary point of contact for clients and work with various departments to deliver solutions that align with their clients' needs. A strategic accounts manager develops and executes account plans, identifies new business opportunities, negotiates contracts, and manages the overall account performance. They must have excellent communication, negotiation, and project management skills.
What general advice would you give to a strategic accounts manager?
Jerri Lynn Kyle
Senior Instructor, Internship Coordinator, Missouri State University
2.Start building your professional credibility, both with how you perform your job, and how you interact with your coworkers.
3.Finally, be confident, but at the same time be teachable and coachable. Your degree doesn't make you an expert. Sometimes you realize you don't even know what you don't know, and that's okay. You aren't going to know everything and that's why you need to be coachable.
Avg. Salary $83,574
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 31.75%
male 68.25%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
What are the pros and cons of being a strategic accounts manager?
Pros
Often involves travel and networking opportunities
Often allows for flexibility in scheduling and working remotely
Provides exposure to various industries and markets
Offers room for growth and advancement within the company
Can be a challenging and rewarding career path
Cons
Involves significant amounts of paperwork, reports, and documentation
Requires long hours and occasional weekend or evening work to accommodate client needs
Often involves frequent travel, which can be exhausting and disruptive to personal life
Can be competitive among colleagues for top accounts and commissions
Can be emotionally taxing if clients are dissatisfied or relationships do not succeed
Strategic accounts manager career paths
Key steps to become a strategic accounts manager
Explore strategic accounts manager education requirements
Start to develop specific strategic accounts manager skills
Skills Percentages Account Management 8.99% Healthcare 7.02% Customer Service 6.24% Salesforce 5.45% CRM 4.99% Complete relevant strategic accounts manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New strategic accounts managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a strategic accounts manager based on U.S. Bureau of Labor Statistics data and data from real strategic accounts manager resumes.Research strategic accounts manager duties and responsibilities
- Manage a daily, weekly, and monthly sales funnels and pipelines to track accounts from initial call to close.
- Employ sales processes using SalesForce CRM tool.
- Maintain client schedules and records within SalesForce to keep campaigns on track.
- Increase ACR revenues by cross-selling products and services and ensuring client retention.
Prepare your strategic accounts manager resume
When your background is strong enough, you can start writing your strategic accounts manager resume.
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Choose from 10+ customizable strategic accounts manager resume templates
Build a professional strategic accounts manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your strategic accounts manager resume.
Apply for strategic accounts manager jobs
Now it's time to start searching for a strategic accounts manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first strategic accounts manager job
Are you a strategic accounts manager?
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Average strategic accounts manager salary
The average strategic accounts manager salary in the United States is $83,574 per year or $40 per hour. Strategic accounts manager salaries range between $51,000 and $135,000 per year.
What am I worth?
How do strategic accounts managers rate their job?
Strategic accounts manager reviews
Semi-flexible work hours. You have a sales goal and customers to call on in order to achieve said goal, so you have some flexibility of your schedule.
The amount of travel required takes you away from home frequently. If you have a family, being away starts taking a toll on them and work/life balance suffers.
The Strategic approach used to uncover new sales opportunities excites me the most working as an Enterprise Account Executive.
This is a great career.
Strategic Planning to develop and capture new business opportunities, building strong customer/partner relationships and analyzing the financial performance of customers to help improve their financial and operational performance. Negotiations
Being away from family because of excessive travel
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Updated January 8, 2025
