Family Support Worker After Hours
Substance abuse counselor job in Amarillo, TX
Basic Purpose of the Job
The Family Support Worker for Reunification provides support to children/families including, but not limited to, parenting skills, life skills, child development and behavior management to assist children and families in reaching permanency
Essential Functions
Provides direct in-home services including, but not limited to, parenting skills, life skills, child development and behavior management.
Support case plan goals through teaching, role modeling, and demonstration
Participates in case conferences, family meetings, client assessments, and in the team decision making process.
Assists families to establish a support network with family, kinship, and community.
Refers clients to community services and assists in arranging appointments as needed.
Assists in gathering information for initial and on-going assessments.
Provides intervention for children and families in crisis situations
Ability to work with the court system and follow court protocols including appropriate business attire
Participates in court proceedings, including testifying, and makes sure court orders are followed
Completes and maintains written documentation in child/family's case record accurately and within established time frames.
Supports kinship and foster families to maintain placements and help children work toward permanency.
Participates in team meetings, sharing pertinent information about children/families' progress; critical trends, barriers and solutions to achieving outcomes; and relationships with other agencies/communities.
Works collaboratively and with Permanency Specialist assigned.
Supervises and transports children and families as needed.
Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours.
Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
Is knowledgeable of and follows all safety procedures.
Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
Ensures clients' rights are protected
Non-Essential Functions
Prefer a minimum of 40 hours in-service education per year
Other duties as assigned
Case Manager I-III Adult BH [1299]
Substance abuse counselor job in Amarillo, TX
Job Description
Case Manager I-III Adult BH [1299]
Program: Amarillo, Texas - Adult Behavioral Health
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Amarillo service area
Will be responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis
This position teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual's care
Will provide services via phone & face to face, in both home and community-based settings
This position will spend at least half of his/her working time directly working with clients
Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *************************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Bilingual
At TPC, passion and meaningful work are rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Family Group Conference Specialist
Substance abuse counselor job in Amarillo, TX
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.
Here's what you get as a full-time employee:
* 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs
* Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
* Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)
* Optional dental, vision, and life insurance-at rates much lower than most private plans
* Flexible spending accounts for added tax savings on health and dependent care
* Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure
Functional Title: Family Group Conference Specialist
Job Title: FGC Spec I
Agency: Dept of Family & Protectve Svc
Department: State Office CPI Dir Del-FGDM
Posting Number: 11371
Closing Date: 12/13/2025
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-21
Salary Range: $4,523.16 - $7,253.83
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework:
Travel: Up to 70%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AMARILLO
Job Location Address: 3521 SW 15TH AVE
Other Locations:
MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12
Brief :
The position works under the direct supervision of the Family Group Decision Making Supervisor and functions as the coordinator and/or facilitator of Family Group Decision Making, including Family Team Meetings (FTMs) and Initial Coordination Meetings(ICMs) in Region 01 Children Protective Investigations. Work involves coordinating the receipt of referrals, orientation, and preparation of family members, connecting with community resources and setting up the conferences. Work also involves facilitating conferences and collaborating with family and stakeholder participants to determine an appropriate action plan. The position tracks the provision and utilization of services available through local community resources and state agencies for families participating in family conferences. The Specialist ensures families are provided the opportunity to participate in crafting family plans that address child safety, permanency, and well-being issues. Responsibilities include the development of training and orientation materials for participants and coordinating with local community members to secure desired services. As needed and required, the Specialist coordinates & facilitates FTMS, ICMS and FGDM Committee meetings, work-related meetings, and case staffings. Additional duties include the identification and collection of necessary evaluative data, statistical reports as requested, budget management, and conference site coordination. The position collaborates with CPI regional staff, internal/external stakeholders, and administration to create a process that encourages the identification of family strengths to resolve family issues and achieve safety, permanency, and well-being for the involved children. Other job duties may be determined as needed. After Hours facilitating FTMs when needed The position interacts routinely with Family and Protective Services staff, attorneys, and the general public.
Essential Job Functions:
Serves as the primary communicator to the family regarding the concerns for child safety and reason for CPS/CPI involvement. Also serves as the lead in the preparation and coordination of family participation in the process, and assures all proceedings occur in a manner that maintains the strength and integrity of the family group Serves as the meeting facilitator to lead participants (family members, CPI and stakeholders) in creating an appropriate action plan, utilizing mediation and facilitation skills. Ensures the plan developed by the family addresses the areas of child safety, permanency, and well-being through the identification of services provided through available family resources and community services. Reports the details of the developed plan to all participants. Serves as the lead in the preparation and coordination of family participation in the process, and assures all proceedings occur in a manner that maintains the strength and integrity of the family. Also, serves as a communicator to assist the family in understanding the concerns for child safety and reason for CPI involvement. Works with the Family Group Decision Making Supervisor and other Family Services Specialists, and local advisory/steering committees in the development of services to respond to family needs that reduce family violence and increase family well-being. Assists the FGDM Supervisor in the preparation of administrative reports, the collection of regional data associated with the FGDM practice to monitor performance outcomes and effectiveness. Assists in the review and evaluation of community services to identify issues and trends resulting from the family's use of those services. Performs other duties as assigned and required to maintain FGDM operations.
Knowledge, Skills and Abilities:
Knowledge of CPI program policies and procedures, applicable laws and regulations. Skill in leading others and developing work teams. Skill in solving problems. Skill in organizing and managing time. Skill in establishing and maintaining effective working relationships with agency staff at all levels and with community groups. Skill in effective verbal and written communication. Ability to prioritize task and meet required deadlines. Ability to work evenings and weekends as needed, and on-call per regional designation. Ability to attends work regularly in accordance with agency leave policy.
Registrations, Licensure Requirements or Certifications:
None required.
Initial Screening Criteria:
Required Graduation from an accredited four-year college or university and five years of CPS/CPI field experience as full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or PRS experience. Acceptable Substitutions: Graduate degree may be substituted for the required experience, with a maximum substitution of two years.
Additional Information:
This is not a remote position and will be housed in the Amarillo office. Will require 70% travel within Region in order to coordinate and facilitate Family Team Meetings and/or other FGDM processes. This posting is for a position in Region 01, however travel to other locations and/or surrounding counties within this region or others may be necessary on occasion.
Employment references will be contacted. Applicants should have a positive record and be in good standing with their current employer.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver's record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Family Preservation Case Manager
Substance abuse counselor job in Amarillo, TX
Responsible for providing case management services to children and families in Amarillo and the surrounding area. Duties include in-home crisis intervention, parent education, intensive counseling, assessment and life skills development for families with children at risk for out of home placement.
Essential Duties:
Exhibits regular and punctual attendance.
Refers families to any additional resources deemed helpful in accomplishing family/client goals.
Utilizes training programs prescribed by Cal Farley's to teach and implement objectives related to service goals.
Maintains frequent contact with families as outlined in training programs utilized by Cal Farley's.
Maintains case files that are current, accurate, confidential and in compliance with all applicable standards.
Provides follow-up and aftercare services as assigned.
Provides life skills, coping skills, social skills and related education groups as assigned.
Provides transportation to families for referral appointments with various community agencies (medical, dental, psychological, etc.)
Provides crisis intervention for families and is available to be on- call as outlined by program guidelines.
Assists in the implementation of programming in accordance with the Cal Farley's Model of Leadership and Service.
Exhibits appropriate interaction with clients and families.
Works with local school personnel, current therapists and other community professionals to ensure clear communication among team members and optimum utilization of available resources.
Requirements
Bachelor's degree from an accredited university in Social Work, Psychology or Sociology is preferred. Related professional license is preferred.
A minimum of 2 years' experience working with youth and/or families.
Competency in Microsoft Office for Windows applications (word processing, database, spreadsheet, e-mail, presentation graphics, etc.) is required.
Proficiency in general office equipment operation is required.
Must possess exceptional time management and detail-orientation skills.
Must be at least 21 years of age.
Must possess a valid Texas driver's license.
Must be available for travel as needed.
Available to respond and intervene in family crisis situations.
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Cal Farley's is an Equal Opportunity Employer.
Auto-ApplyLocal home daily
Substance abuse counselor job in Amarillo, TX
Class A CDL Solo Truck Driver - RECENT GRADUATES OK!
*****Please read to make sure you qualify :)
Average $1500.00+ Weekly
Monthly Performance bonuses
Tuition Reimbursement program
2 WEEKS OUT-2 DAYS HOME-
OTR and Regional positions available
Gain 3 months of experience and transfer to local
No touch freight
Weekly Pay via Direct Deposit
Great Benefits
Great pay!
You can take your truck home
REQUIREMENTS:
Must be at least 21 Years of Age
No experience necessary-WILL TRAIN. Must have a valid CDL
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 years
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Can't be terminated from the last trucking position
Must be able to pass a hair test
No DUI/DWI
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid orientation
Paid toll fees
Paid training
Referral program
Vision insurance
Newer Freightliner-Double beds-refrigerators- No cameras on driver
Pet and passenger friendly
100's of terminals across the US
Language:
English (Required)
License/Certification:
CDL A (Required)
APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)
Case Manager II-III COPSD [1344]
Substance abuse counselor job in Amarillo, TX
Case Manager II-III COPSD [1344]
Program: Amarillo, Texas - Co-Occurring Psychiatric and Substance Use Disorders (COPSD)
Salary range:
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
This position will serve on a team of providers dedicated to working with people being treated and released from a jail setting. These individuals will be diagnosed with COPSD (co-occurring psychiatric and substance use disorders). The people served in this program will have begun COPSD services while in jail as part of the SB 292 grant.
All services will be provided using evidence-based practices that are person-centered and trauma-informed
Provision of ongoing support and advocacy to clients navigating the criminal justice system and mental health services will be required
Providers will coordinate release plans with the in-jail staff providing the COPSD services to promote seamless service delivery with regard to mental health and substance use treatment.
Once the person is linked to the on-going community supports that aide their recovery they will be referred and connected to ongoing supports. Treatment efforts will concentrate on building natural supports from the least restrictive environment.
This position will provide COPSD groups, care coordination, case management, crisis intervention, engagement and documentation practices consistent with best practices, agency standards and contract requirements.
Participates in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs of the client
This position identifies candidates at the initial county arraignments and will assist with the C.C.P. 16.22 process for early initiation of COPSD treatment and advocacy with the diversion courts
Maintains same-day next-day documentation requirements and a 95% or higher compliance average for all individuals served
Adheres to the TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *************************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
One (1) year experience working with individuals who are justice-involved
Previous experience in mental health crisis de-escalation and intervention
Experience working collaboratively with law enforcement and criminal justice systems
Understanding of person-centered and trauma-informed care principles
Ability to build rapport quickly and effectively with individuals from diverse backgrounds
Excellent communication, interpersonal, and conflict resolution skills
At TPC, passion and meaningful work are rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Auto-ApplyFamily Engagement Specialist
Substance abuse counselor job in Amarillo, TX
Overview The Family Engagement Specialist shall be responsible for the licensure and ongoing support of kinship family services served throughout our foster care programs across regions. They will ensure training, services and supports are catered to serving the individual needs of the kinship families and the clients they serve while also ensuring compliance with regulations and standards.
The Family Engagement Specialist will also serve in a consulting role to staff working with kinship families to ensure staff competence in the strengths, needs and overall family system dynamics of kinship families.
Benefits Include Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
Parental Paid Leave Retirement savings plan with company match.
Paid time off and holiday pay.
Mileage reimbursement.
Tuition reimbursement available.
Company sponsored learning and development Responsibilities Other duties may be assigned as necessary.
Develop and facilitate training for staff regarding the strengths, needs and overall family system dynamics of kinship families.
May assist in family finding processes as assigned.
Facilitate pre-service training curriculum for kinship families.
Implements a specialized training curriculum to kinship families post licensure specific to topics such as child development, child management techniques, trauma informed parenting and self-care management.
Establishes support and service goals that represent the uniqueness of each kinship family and promotes and enhances the stability of the living arrangement for the clients in their home.
Assists in the development of and/or contract with support services including financial and instrumental supports, clinical resources, community partnerships, internal support groups, and training.
Consults with program staff and kinship families in identifying problem issues and engages in constructive problem-solving.
Identifies specific agency and community supports to meet the ongoing needs of the child and support the continued stability of the placement.
Develops a resource referral list and aids program staff and kinship families in completing in referrals or applications for services such as TANF, SNAP, WIC, affordable housing, etc.
Network with local service providers to locate community resources.
Oversee all the necessary paperwork, certification and processing of kinship families throughout the certification process.
Participate in pre-panels, transfer panels, census meetings, case staffing's and any additional meetings to ensure the successful licensure and ongoing support of kinship families.
Coordinate timely completion of documentation.
Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
Qualifications Bachelor's Degree in Social Work, Social Services or a related field.
Working knowledge in creating and maintaining Excel spreadsheets and graphs.
Licensed Social Workers may be required in some states.
Auto-ApplyCase Worker - Amarillo
Substance abuse counselor job in Amarillo, TX
Caseworker - Onsite | Boys Ranch, TX
Salary: starting at $45,000 annually
Job Type: Full-Time, Onsite
Make a Difference Every Day
A leading nonprofit youth services organization is seeking a Caseworker to join its Boys Ranch campus. In this role, you'll provide comprehensive case management for residents, supporting their growth through counseling, family engagement, life skills education, and crisis intervention. Working closely with families, therapists, and community partners, you'll play a vital part in shaping brighter futures.
Key Responsibilities
Resident Support & Case Management
Engage daily with assigned residents to build positive relationships.
Support family connections through regular communication and updates.
Participate in individual and group therapy sessions.
Provide behavioral counseling, life skills education, and crisis support.
Planning & Documentation
Develop Initial Service Plans and complete 3-Month Reviews on time.
Maintain accurate, confidential, and up-to-date case files.
Conduct monthly audits and document resident progress.
Intervention & Collaboration
Transport residents to medical, counseling, or community appointments.
Respond to behavioral or crisis situations using approved intervention techniques.
Contribute to admissions assessments and placement decisions.
Mentor new Caseworkers and assist with supervisory internships as needed.
Compliance & Safety
Follow the organization's Model of Care and Leadership standards.
Ensure compliance with licensing and accreditation requirements.
Maintain a safe and supportive environment for all residents.
Qualifications
Education & Experience
Master's degree required (Social Work, Psychology, Sociology preferred).
2+ years of youth-focused case management preferred (Master's degree may substitute).
Licensure a plus.
Skills & Abilities
Proficient with Microsoft Office and general office tools.
Strong time management, communication, and interpersonal skills.
Able to work independently and collaboratively.
Commitment to confidentiality and ethical practices.
Requirements
Must be 21 years or older.
Ability to bend, lift, push/pull, and perform extended sitting/standing.
Valid Texas driver's license and willingness to travel.
Benefits
401(k) with company match
Health, dental, and vision insurance
Flexible Spending Accounts (FSA)
Paid time off and tuition reimbursement
Life insurance and employee assistance program
Employee referral rewards
If you're ready to make an impact on young lives and be part of a mission-driven team, apply today to join us in building brighter futures.
Bilingual Sales Advocate
Substance abuse counselor job in Amarillo, TX
Job Details Amarillo, TX Full-Time/Part-Time $25000.00 - $50000.00 Base+Commission/year Store SalesDescription
Mobilelink-Bilingual Sales Advocate
With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.
Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!
Why Join the Mobilelink Family?
Unlimited earning potential
Unlimited growth potential
PTO after 90 days.
Dental Insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
#CB
Qualifications
Job Qualifications:
Must be fluent in two or more languages. This specific position requires English and Spanish.
Clear communication skills- Attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity
A background in retail sales is helpful, but not required.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Strong Social Media presence preferred.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Working Conditions:
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Problem solves under pressure.
Member Advocate - Fairos (On-Site)
Substance abuse counselor job in Amarillo, TX
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us.
Job Summary: As a Member Advocate, you will serve at the forefront of The OccuNet Company's experience-centric approach, improving the health and well-being of members. You will utilize your interpersonal abilities to provide members with exceptional support by delivering high-quality, professional, and efficient service across multiple channels. You will also liaise with members and providers to resolve inquires related to medical claims processing.
What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us!
A Day in the Life: The Member Advocate is responsible for all phone intake for the Fairos line of business. This phone inquiries can include, but are not limited to: balance billing situations, member plan education, member physician or facility access issues, and claim-related billing questions. The Member Advocate will intake all member and provider information and keep appropriate workflows (balance bill issues or general questions) or input work for triage out to external teams including Care Navigation. Member Advocates are responsible for providing members with timely communication on their billing issues and will maintain their work queue and member outreaches at the appropriate Service Level Agreement standards. The team member is also responsible for making outbound calls as needed to provider, client, and TPA partners in order to gather appropriate information or submit requests as needed to reach a timely resolution. Member Advocates will also attend various meetings and training sessions in order to stay fully capable and up-to-date on job roles and responsibilities.
Duties & Responsibilities:
Uphold best-in-class member experiences by owning the end-to-end resolution process, which includes thoughtfully guiding members throughout their healthcare journey.
Practice TOC's “outward mindset” philosophy through providing empathic support to members, remaining conscious of their unique situations.
Educate members on navigating TOC's healthcare plans.
Liaise with and support members to coordinate their health plan needs, such as answering billing questions and providing plan education.
Work with providers on behalf of members to resolve payment-related inquiries.
Proactively anticipate the needs of members and effectively problem solve ways to support the member experience.
Work across cross-functional teams including Account Managers and Billing Contractors to establish processes that relieve any challenges members are facing.
Uphold compliance standards relating to HIPAA and Department of Labor guidelines when corresponding with members or providers and maintaining documentation.
Maintains confidentiality of sensitive information.
Perform other duties as assigned.
Required Skills and Abilities:
Team-first mindset with a high level of motivation and drive.
Naturally compassionate and easily able to navigate sensitive, challenging situations with care.
Passionate and proactive about contributing to organizational missions focused on improving member experiences.
Persistent with a drive to see tasks through with a high standard for attention to detail.
High school diploma or equivalent required.
Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
Culture and Opportunities
We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first
High-growth environment with clear opportunities for career growth
Welcoming atmosphere and culture
Benefits
401(k) with matching
Dental insurance
Health insurance
Vision insurance
Health savings account
Paid time off
Auto-ApplySeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T0221)
Substance abuse counselor job in Amarillo, TX
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (*********************************** .
**ALL ABOUT SEASONAL JOBS**
Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.
Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.
**At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:**
+ Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
+ Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement
+ Experience executing daily/weekly workload to support business priorities and deliver on sales goals
**WHAT WE ARE LOOKING FOR**
**We might be a great match if:**
+ Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests
+ Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target
+ Stocking, Setting and Selling Target products sounds like your thing... That's the core of what we do.
+ You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
**The good news is that we have some amazing training that will help teach you everything you need to** **know. But there are a few skills you should have from the get-go:**
+ Welcoming and helpful attitude toward guests and other team members
+ Learn and adapt to current technology needs
+ Work both independently and with a team
+ Resolve guest questions quickly on the spot
+ Attention to detail and follow multi-step processes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Accurately handle cash register operations
+ Climb up and down ladders
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
+ Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
**Roles Include** :
+ Seasonal Guest Advocate
+ Seasonal General Merchandise Expert
+ Seasonal Fulfillment Expert
+ Seasonal Style Consultant
+ Seasonal Inbound Expert
+ Seasonal Food & Beverage Expert
+ Seasonal Tech Consultant
Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 12/12/2025
Counselor Clerk
Substance abuse counselor job in Amarillo, TX
Required typing test of >40 WPM
Must upload proof of educaton to application
PRIMARY PURPOSE:
Positively impact the efficient operation of office routines and practices associated with a busy,
productive, and smoothly run office so it can play its effective part in the education process.
QUALIFICATIONS:
Minimum Education/Certification:
High school diploma or equivalent
College and computer classes helpful
Special Knowledge/Skills:
Effective communication skills (both verbal and written) and interpersonal skills
Working knowledge of data processing systems and applications
Ability to prioritize
Basic math skills
Excellent reading and grammatical skills
Excellent computer skills including Microsoft Suite
Attention to fine details
Ability to meet deadlines
Proof of typing >40 WPM- required
Work Conditions:
Tools/Equipment Used: Standard office equipment including personal computer and
peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions including prolonged keyboarding & use of mouse;
occasional reaching
Lifting: Occasional lifting and carrying (less than 40 pounds)
Environment: May work with frequent interruptions; Must maintain professional demeanor
under stress; Must have problem solving skills
Regular attendance is an essential function.
Minimum Experience:
Have appropriate clerical or secretarial experience as required by supervisor
MAJOR RESPONSIBILITIES AND DUTIES:
Request student records and complete enrollment and withdrawal of students.
Record and file incoming student records; correlate and send outgoing records to requesting school or Administration Building; update and maintain student enrollment database records.
Maintain accurate student data in Skyward.
Assist students, parents, and teachers who come it the counselor's office.
Answer telephone and take accurate messages.
Work closely with counselors to prepare student schedules.
Type and process requisitions as needed.
Assist counselors with documents, filing, forms, and all other clerical tasks.
Grade reporting: print progress grades and report cards, grade reports for counselors, gather and organize grading sheets from teachers, keep appropriate papers for report cards.
Be familiar with local and state policies for keeping cumulative records current, cleaned out and sent in a timely manner to student records for scanning.
Be familiar with and follow all FERPA laws and requirements.
Maintain confidentiality of all information and student records.
Ensure compliance with all local policies and state and federal statutes including the Educator Code of Ethics.
Performs such other tasks and accepts such other responsibilities as may be assigned.
Case Manager
Substance abuse counselor job in Amarillo, TX
Continued growth at VytlOne (formerly Maxor) has created an opportunity for a Case Manager to join our growing Specialty Pharmacy. This is an excellent opportunity for a Pharmacy Technician with retail pharmacy experience to make a positive impact in the lives of the patients we care for, working with a devoted pharmacy operations team.
Our Company
We're VytlOne and we're building a different kind of pharmacy company. We're transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies. We put people first and are committed to providing outstanding service across all aspects of our business. We believe there's a better way to deliver pharmacy and healthcare services to people across the country, and we'd love for you to help us do it.
Responsibilities
ESSENTIAL FUNCTIONS APPLICABLE TO ALL ROLES/DUTIES:
(This document in no way states or implies that these are the only duties to be performed by the employee occupying this position)
Obtains copy of prescription drug card to be filed in the electronic chart
Ensures the accuracy of all patient demographic information in the pharmacy system.
Sets up patient copay assistance and foundation support when necessary.
Works orders daily to ensure the most efficient turnaround time; keeps patients, prescribers and sales team (if needed) abreast of any issues or delays in treatment.
Contacts patients to schedule initial shipments.
Educates patients on device maintenance, if applicable under the direction of the pharmacists.
Completes Case Management Assessment on all new patient referrals.
Creates initial and ongoing clinical assessments to be completed by the pharmacists.
Creates delivery tickets, ensures correct shipment address and adds appropriate medication administration supplies (if needed) to each shipment.
Obtains method of payment from each patient for any financial obligation owed by the patient and loads the information into CPR+ for future use.
Completes accurate dates on each delivery ticket and makes the shipment ‘Ready to Fill'.
Sends status update word merge documents to prescriber as needed.
Answer incoming calls as assigned and as transferred
Responsible for managing the following Ques in the SPRX list:
- Claims to Adjudicate - New Rx's
- Benefits Verification - New Rx's
Patients to Contact - New Rx's
Patients to Contact - New Rx's
WORK SCHEDULE:
Monday through Friday, 8 hour shifts during regular pharmacy hours
Additional hours as required
Rotating on call responsibilities may be required
Qualifications
Education
High School diploma or equivalency
Registered/Certified Pharmacy Technician as required by applicable SBOP
Experience
One - two year's relevant experience.
Any combination of the necessary knowledge, skills, and abilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of computer software, specifically Microsoft Office and Outlook
Ability to accurately enter data into a computer system
Ability to prioritize work to meet deadlines
Ability to multi-task and work accurately under pressure
Ability to work through and solve problems independently
Positive attitude, innovative, self-starter
Excellent organizational and communication skills, both written and verbal
WHY VytlOne
Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join VytlOne and make a direct impact on patients' lives. Improve your own wellbeing with our robust benefits and flexible work environment. At VytlOne, you have a career with limitless possibilities and the charge to make a difference. A company of 1,500 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy
care
.
WE OFFER: A diverse, progressive culture that supports a work from home model, a “dress for your day” attire when working onsite, and a collaborative, team oriented environment. Our industry leading compensation and health benefits include:
Comprehensive mental health and wellbeing resources
Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
Company paid basic life/AD&D, Short-term and Long-term disability insurance
Rx, dental, vision, short-term disability, and FSA
Employer-matched 401k Plan
Industry leading PTO plan
And MORE!
Maxor is an EOE, including disability/vets
Please apply online at: ********************************
Auto-ApplyADOPTION SPECIALIST
Substance abuse counselor job in Amarillo, TX
If you love working with animals, want to make a difference in our community, and want to help find new homes for animals in need, come be part of our team. Under general supervision, this position is responsible for creating positive live outcomes for all animals that are entering or exiting the shelter. This position is responsible for facilitating adoptions for animals, as well as assisting with behavioral Assessment Groups, and Rescue Transports. This position is flexible, and may require work shifts including evenings, weekends, holidays, and overtime as deemed necessary by the department.
Responsibilities:
* Cleans, Disinfects and maintains shelter areas as assigned to ensure safe and clean adoptions
* Bathes and prepares animals for adoptions
* Creates and prepares necessary adoption paperwork
* Facilitates "Meet and Greets" for potential adopters
* Finalizes adoption paperwork
* Assists potential adopters with animal selection
* Assists with Behavior Assessment Groups
* Assists with rescue transports as necessary
* Assists in maintaining Adoption records
* Assists with ensuring that the AMW website is up to date with current pictures and animal bios
Knowledge, Skills, Abilities
* Ability to safely handle animals, including those with unknown health and temperament.
* Ability to work with frequent interruptions and changes in priorities
* Establish and maintain effective communication and working relationships with other City employees, AMW volunteers and the general public
* Ability to adhere to disease management and safety protocols
* Skill in using standard office equipment such as copiers and multi-line phone systems, and computers and related software applications for data entry, word process and accounting purposes.
* Strong verbal and written communication skill.
Required Qualifications
Requires a High School Diploma or its equivalent. Must have working knowledge of Animal Services and related local programs, as well as knowledge of computers and related software applications.
Physical Demands
While performing the duties of this Job, the employee will be required to exert up to 70 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The employee is also required to climb, crawl. crouch. feel, finger, grasp, handle, pull, push, reach, speak. stand, stoop, talk, see, and walk. Also requires the ability to make rational decisions and perform repetitive motions.
The employee's work is conducted primarily outdoors in all types of weather conditions and in a dynamic and physically threatening environment that requires the employee to be sensitive to change.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
Auto-ApplyCentral Office - Part Time Special Education Behavior Interventionist
Substance abuse counselor job in Hereford, TX
PRIMARY PURPOSE:
Assist the students with disabilities through interventions, guidance, consultation, coordination, and assessment benefit from their education so that they may be successful and productive adults.
EDUCATION/CERTIFICATIONS:
Master's degree in Education or Behavioral and Social Sciences preferred but not required.
SPECIAL KNOWLEDGE/SKILLS:
Knowledge of special needs of students in assigned area
Knowledge of Admission, Review, and Dismissal Committee process and IEP goal setting process and implementation
One of the following: Special Education Counselor, Special Education Visiting Teacher, School Psychologist, Associate School Psychologist, Psychologist, Associate Psychologist, Licensed Professional Counselor, Social Worker
EXPERIENCE:
None
School Counselor
Substance abuse counselor job in Boys Ranch, TX
Boys Ranch ISD is seeking a full-time, certified high school counselor for a total of 201 to 207 workdays to implement the comprehensive Texas Model for School Counseling, guiding students in academic, career, personal, and social development. Education/Certification Requirements:
Master's degree in counseling from an accredited college or university Current Texas School Counselor Certificate
Current Texas School Principal Certification preferred Special Knowledge/Skills:
Comprehensive knowledge of Texas graduation requirements and the Texas Model for School Counseling
Transcript evaluation and individualized graduation planning to meet the diverse needs of students at Boys Ranch
Overseeing CCMR outcomes and strategies
Coordinating College entrance examinations and preparation
Assistance with master schedule planning
Career, college, and military planning
Individual and group counseling
Assisting campus administration as needed
Attending ARD and 504 meetings as an advocate for students
Excellent organizational, communication, and interpersonal skills
Ability to instruct students and manage their behavior
Ability to present information in one-on-one, small group, and large group situations to students, parents or guardians, and district staff
Case Manager I-III Adult BH [1346]
Substance abuse counselor job in Amarillo, TX
Job Description
Case Manager I-III Adult BH [1346]
Program: Amarillo, Texas - Adult Behavioral Health
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Amarillo service area
Will be responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis
This position teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual's care
Will provide services via phone & face to face, in both home and community based settings
This position will spend at least half of his/her working time directly working with clients
Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *****************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Bilingual
At TPC, passion and meaningful work is rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Case Manager
Substance abuse counselor job in Amarillo, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits:
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Case Manager
Job Title: Social Worker II
Agency: Dept of State Health Services
Department: Region 1
Posting Number: 10837
Closing Date: 01/28/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-19
Salary Range: $4,020.33 - $6,335.66
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 60%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AMARILLO
Job Location Address: 3407 PONY EXPRESS WAY
Other Locations:
MOS Codes: 0149,5832,230X,42SX,4C0X1,68X,73A,HM
Brief Job Description:
Under the supervision of the Specialized Health and Social Services (SHSS) program supervisor. Provides complex and comprehensive public health social work and case management services for children with special health care needs and their families and children and high-risk pregnant women who receive services or are seeking services from local, state, and federal programs. Conducts Personal Care Services and Community First Choice assessments and reassessments. Provides information and referral services to families and the community. Conducts presentations and communicates program services to consumers/public in a positive and accurate manner. Provides training, consultation and technical assistance to program contractors and program providers as needed. Attends team and professional development training including staff meetings. Works as a team member. Works under minimum supervision with considerable latitude for the use of initiative and independent judgment. Completes administrative duties and monthly reports. Attends work on a regular and predictable schedule in accordance with agency leave policy. Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Essential Job Functions:
45% Case Management Functions: Conducts home visits for comprehensive assessment of home environment, psychosocial, economic, and special medical needs of the child and family. Provides case management services for families in the Children with Special Health Care Needs Services Program (CSHCN-SP), Birth Defects Epidemiology and Surveillance pilot project (BDES), Newborn Screening (NBS), Newborn Hearing Screening (NBHS), Childhood Lead Poisoning Prevention Program (CLPPP), Personal Care Services and Community First Choice (PCS/CFC), Children's Health Insurance Program (CHIP), Child Protective Services (CPS)/Foster Care and Case Management for Children and Pregnant Women (CPW) programs. Following program guidelines, provides comprehensive case management services including the Intake, Family Needs Assessment, Service Plan, and Follow-up services. Assesses and refers children for other medical services, coordinates services with various Medicaid programs and/or the local Intellectual and Developmental Disability Authority. Responsible for professional communication and ongoing coordination of services with primary care physicians and other medical providers. Assists families with the eligibility determination process for CSHCN-SP. Attends and advocates for clients at Admission Review and Dismissal and/or other educational meetings held by public schools. Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination. Serves as a liaison between clients and various service providers. Assist families with application or reapplication for other appropriate federal, state and community services. Maintains case record documentation. Maintains confidentiality of client information and records according to HIPAA guidelines and state agency record retention guidelines. Utilizes software programs for database entry, word processing, spreadsheets, electronic mail, and Internet.
15% Personal Care Services/Community First Choice: Conducts assessments to determine eligibility and need for PCS/CFC. Conducts assessments and reassessments for the PCS/CFC program in the client's home which requires knowledge of program guidelines and professional judgment as a Licensed Social Worker for determination of eligibility and service authorizations for PCS/CFC. Responsible for thorough and accurate documentation on the Personal Care Assessment and CFC Addendum Form, submission of timely authorizations for approval to Texas Medicaid Health Partnership, maintaining current and accurate documentation of all case actions/activities in case file and data base. Coordinates services with various Medicaid programs or local Intellectual and Developmental Disability Authority. Responsible for professional communication and ongoing coordination of services with primary care physicians, PCS/CFC providers, PDN providers, and Medicaid programs or discharge planners to ensure services are available prior to discharge from the hospital to home. Responsible for preparation, completion of documentation, and participation in the fair hearing process for PCS/CFC denials and modifications.
15% Community Organization/Resource Development: Actively participates in community organization functions and collaborates with other community entities on health, social work, case management and other related issues. Serves as the representative for the Texas Department of State Health Services (DSHS) on the Community Resource Coordination Group meetings, coalitions, interagency groups and advocacy groups to collaborate efforts in serving children with special health care needs. Participates in the delivery of community disaster mental health services as needed. Provides program presentations to public to promote awareness of services available to children with health risks, conditions, or special health care needs.
10% Professional & Team Development: Attends regional and program staff meetings. Attends trainings and conferences relevant to job to meet licensing requirement and provides backup and support to other team members. Continues to develop professional knowledge and skill in the practice of Social Work/Case Management in the Public Health setting. Participates in performance evaluations.
10% Administrative and Other Duties as Assigned: Completes administrative duties, monthly reports, special assignments, and work activities in a professional and timely manner. Supervises Social Work Interns. Participates in and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Will know, understand, and carry out their role in the event of a disaster response and/or recovery effort or Continuity of Operations (COOP) activation. Will have immunizations current that are necessary to maintain immunity or show immunity to specific diseases. Employee maintains an acceptable driving record that meets the standards developed by the Texas Department of Public Safety (DPS) and safely operates either a state-owned vehicle or personal vehicle to conduct state business in accordance with DSHS Policy OS-3901, Fleet Operations and Management & Procedures, and Texas motor vehicle, traffic and driving licensing law. Employee must have a valid Class C Texas driver's license or equivalent license from another state and provide proof of appropriate auto insurance.
5% Technical Assistance/Quality Assurance/Trainings: Provides consultation, presentations, and training to service providers/contractors for programs such as CSHCN-SP, CPW and Family Support Services as needed. Participates as a team member to conduct monitoring site visits to evaluate and provide technical assistance to providers/contractors/potential providers on case management issues. Performs public relations with providers and recruit's new providers. Works as a team member to develop improved processes and trainings for providers, contractors, and consumers. Assists in training new staff.
Knowledge, Skills and Abilities (KSAs):
Knowledge of:
Case Management principles and practices.
Children's programs, such as Medicaid, CSHCN, CPW, CPS/Foster Care, SSI, NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.
Community resources on a local, state, and national level.
Cultural and socioeconomic issues related to health and disabilities.
Skill in:
Using computer software programs in word processing, spreadsheets, databases, electronic mail, and Internet, specifically MS Word, PowerPoint, Excel, Access and Outlook.
Conducting in-home family needs assessments and developing service plans.
Providing presentations and trainings.
Ability to:
Work effectively as a team member in an interdisciplinary setting.
Interpret and apply program policies and procedures.
Maintain confidentiality.
Plan work in an orderly manner to manage caseloads and meet deadlines.
Speak and write effectively and to address audiences in a professional manner.
Work under minimum supervision with considerable latitude for initiative and independent judgment.
Registrations, Licensure Requirements or Certifications:
Current license to practice Social Work in the State of Texas.
Employee must provide own transportation. If employee operates a personal or state motor vehicle in performance of their office duties, the employee must possess a current valid Texas driver's license for the appropriate vehicle or equivalent from another state. Must provide proof of appropriate auto insurance.
Initial Screening Criteria:
Undergraduate or Graduate Social Work degree granted by an accredited four-year university degree program.
Addtional Information:
Headquarters will be in the Amarillo office. Only applicants who are interviewed will receive written notification of selection results. Applicants must list Employer Posting Number on State of Texas application to be considered for this posting. If you need assistance completing the on-line application, contact the HHS Employees Service Center at **************. Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 4C0X1. For more information, see the Texas State Auditor's Military Crosswalk at **************************************************************** This position requires travel. Employee must provide transportation for home visits and attendance at community meetings. If an employee operates a personal or state motor vehicle in performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type vehicle. This position requires that an employee's driving record be verified with law enforcement to ensure compliance with HHSC, Fleet Operations and Management & Procedures driving policy. This position may require working hours other than 8:00a.m. - 5:00p.m, Monday through Friday to respond to regional public health emergencies such as disease outbreaks, biological, environmental and weather emergencies. This may include but is not limited to prevention, surveillance and control and may involve on-call 24-hour work for emergency situations. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the CAPPS HR service center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Visit the HHS link for more information about benefits at: *******************************************************************************
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor's Military Crosswalk at *************************************************************
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at ************** or via email at **********************************************.
Salary Information, Pre-employment Checks, and Work Eligibility:
* The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
* Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
* DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form
Case Manager I-III MCOT [1259]
Substance abuse counselor job in Amarillo, TX
Case Manager I-III MCOT [1259]
Program: Amarillo, Texas - Mobile Crisis Outreach Team (MCOT)
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Responsible for the delivery of crisis intervention services and follow up for people in the upper 21 counties of the Panhandle of Texas
Work as part of a Mobile Crisis Outreach Team (MCOT) to provide direct care services for the TPC service area
Work closely with community stakeholders including law enforcement (CIT, police officers, judges, sheriff's), hospitals and other social services
Provide community education to help others access crisis services and understand mental health conditions and treatment resources
Work with people experiencing a crisis using person-centered approaches
Document all interventions according to agency standards
Be a part of an after-hours on-call rotation
Some travel may be required to reach more rural areas of the Texas Panhandle
Requires visiting hospitals to meet with clients, establish care plans, and continue providing care after the clients are discharged and move into their community
All services will be provided using evidence-based practices that are person-centered and trauma-informed
Need to have the skills necessary to build rapport and establish trusting relationships with clients right after a crisis situation
Introduce clients to a range of services offered by TPC and other community services and will provide care coordination to facilitate access to these resources
Participate in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs to the client
Maintain same-day, next-day documentation requirements and a 95% or higher compliance average for all individuals served
Other essential functions and tasks necessary to carry out the purposes of the position will be required
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *************************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Previous experience in mental health crisis de-escalation and intervention
Understanding of person-centered and trauma-informed care principles
Ability to build rapport quickly and effectively with individuals from diverse backgrounds
Excellent communication, interpersonal, and conflict resolution skills
At TPC, passion and meaningful work are rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Auto-ApplyFCH Case Manager
Substance abuse counselor job in Amarillo, TX
The Foster Care Homes Case Manager / Developer supports and strengthens resource families to provide safe, nurturing care for children in out-of-home placement. Under supervision, this role ensures that each child's needs are met through the development and implementation of individualized service plans and by providing direct aftercare services. In addition, the Case Manager / Developer actively engages the community to generate interest in foster and adoptive parenting, guiding prospective families through the licensure process and serving as an ongoing resource and support system for licensed foster families.
Engages and assists resource (kin, relative, foster, and adoptive) families for placement of support resources and provide aftercare services.
Completes written documentation and licensing requirements per DFPS guidelines for resource (kin, relative, foster, and adoptive) families
Completes written annual documentation and licensing requirements for resource families
Participates in required pre-service training required for prospective resource families, which may include conducting the training
Provides ongoing training and resources for resource (kinship foster and adoptive) care, as needed.
Identity the special needs of children and make referrals to appropriate resources to meet the needs.
Develop individualized service plans in collaboration with the child's service plan Team, parent's attorney ad-litem, CASA volunteers, STAR health coordinator and other Stakeholders, to encompass goals and objectives for meeting the need of the children in care in accordance with licensing, agency standards and aftercare services.
Develop and maintain child education portfolio and act as the child's education liaison.
Collaborate with schools, child welfare agencies, and caregivers to support students' enrollment, progress, and overall well-being in the educational system.
Provide counseling to the child and their birth and/or resource family to resolve behavior, personal, and discipline issues and to strengthen relationships.
Assures and facilitates team meetings and related activities are conducted within standards
Completes and distributes written documentation accurately and timely.
Liaison with SSCC, DFPS, the courts, community resources, and families
Provides services according to compliance guidelines
Participates in 24/7 on-call after hours coverage on a rotating basis
Participates in team meetings.
Continually engages all prospective families until foster care license is received.
Recruits foster and adoptive families through advertisements, contacts, speaking engagements, community activities, and/or referring agencies.
Participates in team meetings, sharing pertinent information regarding recruitment and resource development.
Conducts National Training and Development Curriculum (NTDC) training for prospective resource families.
Completes referral process for all prospective families.
Coordinates licensing through DFPS.
Maintain family's engagement with Saint Francis from initial contact until Together Facing the Challenge and verification is complete
Completes written documentation in staff, client, and foster family files in a concise and timely manner.
Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours
Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
Is knowledgeable of and follows all safety procedures
Reports unusual incidents through appropriate Risk Management, clinical and safety channels
Ensures clients' rights are protected