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Sunbird Software jobs in Piscataway, NJ

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  • Software Project Manager

    Sunbird Software 4.0company rating

    Sunbird Software job in Piscataway, NJ

    Sunbird (********************* an established leader in Data Center Infrastructure Management, is looking for a Project Manager to support one of our engineering teams. Our award-winning web-based solutions help our customers understand and manage energy consumption, environmental conditions, and assets in their facilities. Software Project Manager responsibilities include working with Product management team to determine and define project scope and objectives, providing project status updates, and ensuring project stays on schedule and adheres to the deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES Core responsibilities of the software project manager include but are not limited to: Work with Product management team to determine and define project scope and objectives. Act as scrum master for daily standup meetings. Lead other meetings as needed. Develop and manage a detailed project schedule and work plan. Ensure project stays on schedule and adheres to the deadlines. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. Utilize industry best practices, techniques, and standards throughout entire project execution. Monitor progress and make adjustments as needed. Measure project performance to identify areas for improvement. Follow Sunbird's software development process to participate in full software development life cycle. REQUIREMENTS/QUALIFICATIONS Bachelor's degree in computer science, business, or a related field 2-3 years of project management and related experience Familiar with Agile software development process and scrum master experience Proven ability to solve problems creatively. Strong familiarity with project management software tools (JIRA), methodologies, and best practices Experience seeing projects through the full life cycle. Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Good experience using Excel with familiarity with pivot tables, macros. DESIRED KNOWLEDGE/SKILLS · PMP or CSM certifications · Hands on python programming experience ABOUT SUNBIRD · We are all about delighting our clients and live/breathe the end client/user experience. · We have amazing PTO Policy that allows you to take care of yourself and your family. · We offer medical, dental, vision and life insurance to employees. · We believe in collaboration, teamwork, creativity and taking initiative. Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer.
    $109k-141k yearly est. Auto-Apply 43d ago
  • Inside Sales Representative

    Sunbird Software 4.0company rating

    Sunbird Software job in Piscataway, NJ

    The Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the assigned territory in US, by engaging, qualifying, and nurturing leads. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure. Key Responsibilities Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions. Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements. Conduct outbound prospecting to identify and develop new business opportunities within the target regions. Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system. Schedule and deliver remote product demonstrations. Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates. Consistently achieve or exceed monthly and quarterly sales targets and KPIs. Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software Provide excellent customer service and build long-term relationships with clients. Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes Key Requirements Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors. Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment. Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online. Strong organizational skills and attention to detail, with experience using CRM systems. Self-motivated, results-driven, and comfortable working independently in a remote setting. Knowledge of the data center, IT, or SaaS markets is advantageous but not essential. WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative To learn more, What is DCIM Software: ***************************** What are customers saying about Sunbird: *************************** Why work at Sunbird: *************************** Interested? Read on for additional details about this opportunity to join our amazing team! Sunbird is an EEO/AA/ADA/Veterans employer.
    $39k-58k yearly est. Auto-Apply 9d ago
  • Quality Manager

    OPW 3.8company rating

    Skokie, IL job

    Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW's 125 years of providing industry-leading solutions, visit our website at ****************** Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com Overview The Quality Manager is a critical member of the leadership team for Midland Manufacturing and will act as a strong partner to the Engineering, Sales, and Operations teams to ensure compliance with applicable quality and regulatory standards. This position provides strategic leadership and direction to Midland's Quality organization by driving the management of the organization's quality management systems and programs related to the inspection, sampling, testing, and packaging of manufactured parts and finished products for highly regulated products. The Quality Manager supports, directs, and provides guidance to all quality and regulatory activities, trials, and existing product modifications. Primary/Essential Duties and Responsibilities Ensure compliance with all quality regulations, standards, and corporate policies including but not limited to ISO 9001:2015 and AAR M-1003 for assigned department Provide leadership and governance of all activities related to the lifecycle processes of the quality systems and programs, including defining the strategic direction, responsibility, authority, and communication to assure its safe and effective performance Responsible for development and maintenance of quality systems to comply with regulations, standards and corporate policies that govern the business such as ISO 9001:2015 and AAR M-1003 Lead the implementation of strategies to sustain and improve the Quality organization to support the product lifecycle management from concept to product realization Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management Manages and participates in the development of regulatory and industry standards. Provides direction and oversight of evaluation of the regulatory impact of changes associated with product design change Manages and participates in the development and implementation of quality control specifications, standards, and programs for parts, products, and processes Lead a team of quality professionals in such areas as auditing, complaint handling, corrective and preventive action, document control, engineering, and regulatory Manages the continuous review of quality control programs and the formulation of new or revised policies and procedures to effect improvements, reduce costs and enhance efficiency Manages the establishment of programs to evaluate the precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities Reviews data on product defects and recommends modifications Responsible for qualifying suppliers and monitoring vendor quality Ensure safe and effective workplace Desired Characteristics, Competences and Capabilities Experience leading functional quality teams Expertise in QMS development and maintenance such as ISO 9001 and AAR M-1003 Experience with risk management, corrective action, complaint handling, document and record control, product realization, and managing outsourced processes, activities, and products Strong project management skills Demonstrated analytical and organizational skills Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies Ability to work collaboratively and maintain effective working relationships with co-workers In-depth knowledge and experience in application of quality problem solving tools/methodologies and ability to effectively lead problem-solving activities Ability to effectively problem-solve Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style Qualifications/Requirements Bachelor's degree in Engineering or technically related field Certifications in one or more of the following desired: CQE, CMQ or Six Sigma Five years of successful experience in the Quality field. Experience in the rail industry is a plus Minimum of three years of leadership experience within a manufacturing environment Pysical Demands and Environmnetal Conditions This position is performed in a combination of manufacturing environment and office environment. May be exposed to loud operating machinery, cold temperatures, chemicals, and vapor Position requires a combination of sitting, standing, and walking Position will require use of computer, copy machine, other office equipment, Microsoft 365 product suite Work Arrangement: Onsite Pay Range: $122,373.00 - $175,911.00 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Manufacturing & Operations #LI-LM1
    $122.4k-175.9k yearly 4d ago
  • Sr. Pre-Construction Manager- Retail, Amazon Worldwide Grocery Stores

    Amazon Stores 4.7company rating

    Jersey City, NJ job

    We need people who want to join an ambitious program that continues to impact the daily lives of our customers. As part of the Worldwide Grocery Store's Pre-construction team, you will have opportunities to work across various Whole Foods and Amazon retail formats. We are seeking a Sr. Pre-Construction Manager that can effectively work cross-functionally with Landlords, Real Estate, Design, Construction, and Legal Teams. As a member of the team, you will manage projects and programs during the Pre-construction phase. Everyone on the team needs to be entrepreneurial, wear many hats, and work effectively in a highly collaborative, start-up environment. Our ideal candidate is insanely talented, super detail-oriented, working back from core customer needs. You consistently manage stakeholder expectations, schedules, budgets, and scopes because organization and attention to detail are in your DNA, and because an amazing product is made of those small details. You look for opportunities to create efficiencies, develop long term strategies, and can quickly pivot when business needs change. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with a curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess sound judgment, negotiate effectively and have a sense of humor. Key job responsibilities • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners. • Act as the single point of contact to Landlords and Developers to negotiate Work Letters/Leases and coordinate due diligence. • Establish Pre-construction project budgets. • Coordinate Tenant's requirements with Landlords including utility requirements. • Evaluate site feasibility including truck routing plans. • Mange projects efficiently through the Pre-construction phase to ensure a timely and thorough hand off to the construction team. • Review and approve Landlord's base building plans. • Responsible for approval of developer/landlord building envelope delivery. • Create cost-benefit analysis and highlight risks to support decision making. • Establish effective relationships along with an understanding of municipalities and permit processes. • Lead meetings, produce minutes, and strive for a collaborative team environment. • Travel for the position will be up to 30% depending on project needs with average travel around 20% of the time. BASIC QUALIFICATIONS- 2+ years of Amazon RME (BB/3P) Full Time Exempt experience - 5+ years of experience in Construction Management, Architecture or Development, demonstrating progressive responsibility and growth - BA/BS degree in Architecture, Engineering or Construction Management PREFERRED QUALIFICATIONS- - Experience in negotiating commercial contracts (master agreements / work letters) - - Ability to work with technical and non-technical business owners to overcome obstacles and deliver results - - Provide business decision support and participate/lead special projects - - Self-motivated, able to work both independently and collaboratively within a team - - Experience with Smartsheet, Sales Force, Procore and similar real estate, project and portfolio management tools - - Proficient with reading and interpreting construction drawings and specifications - - Comfortable reading and interpreting Legal Lease language - - Experience developing and managing budgets/schedules - - Ability to lead negotiations, and manage high level meetings - - Strong organizational skills - - Ability to work within an ambiguous environment and manage change - - Strong project management experience - - Excellent written and oral communication skills - - Ability to meet tight deadlines and prioritize workloads - - Proficient in MS Excel Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,900/year in our lowest geographic market up to $193,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $116.9k-193.3k yearly 3d ago
  • Truss Assembler I

    Nexgen 4.1company rating

    Britton, SD job

    US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment. The Truss Assembler I is responsible for assembling truss components. This position will stock lumber, plates and other work-related materials and supplies. Will also band/stack finished products. What you will do • Lay out truss supplies and materials on carts or floor and stock plates for component set-up. • Assemble components under the direction of the line leaders. • Load and band finished materials on carts/pallets inside and/or outside. • Receive incoming products, commodities, and materials. • Read shop drawings to identify plate sizes, plate gauges, girder truss nailing and bolt patterns. • Read shop drawings to understand stacking order when required. • Monitor production workflow process assisting other areas as needed. • Operate all equipment necessary to the assembly process. • Adhere to established safety rules and regulations and follows all safety procedures; maintain a safe environment. • Comply with Company's attendance policy by maintaining regular and predictable attendance. • Assist in maintaining an organized work environment which may include emptying trash receptacles and keeping all bays/staging areas clean and organized. • Provide excellent customer service and participate in a positive work environment. • Monitor inventory as required by location management. • Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results. • Participate in and complete assigned trainings. Required For All Jobs • Perform other duties as assigned. • Comply with all policies and standards. • Adheres to Company's commitment to workplace safety. Education Qualifications • High School Diploma or equivalent work experience required. Experience Qualifications • Prior carpentry experience preferred. Skills and Abilities • Must be able to read a tape measure and use a hammer. • Ability to learn to operate equipment such as routers, saws, presses, and staple guns. Additional Potential Opportunities based on experience: • Truss Assembler II • Truss Assembler III • Truss Assembly Lead US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
    $36k-44k yearly est. 1d ago
  • Director of Donor Services

    Cai 4.8company rating

    Evanston, IL job

    Req number: R6602 Employment type: Full time Worksite flexibility: OnsiteWho we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Director of Donor Services, you will secure private financial contributions and communicate with a variety of donors. This position requires up to 20% travel. Job Description We are seeking a Director of Donor Services for our client, a well-respected and nationally recognized not-for-profit corporation that conducts scholarship programs. This is a direct hire position and is full-time, onsite in Evanston, Illinois. Our client is seeking a professional who will report directly to the Executive Director of Scholar and Donor Services. This individual will help manage the corporation's efforts to secure private financial contributions and will serve as the secondary department leadership role in conducting an inaugural multi-million-dollar fundraising campaign. As part of a small team that covers the entire United States, this individual will be expected to travel approximately 20% of the year and must be comfortable communicating with a variety of contacts including Scholars and corporate and foundation executives. This individual must have a strong work ethic, solid communication skills (both oral and written), and be self-motivated, well-organized, and work well both independently and with others in teams. The ideal candidate should have at least three years of practical related development experience including supervising a team and oversight of an overall fundraising function. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. What You'll Do Work with internal staff and corporate leadership to complete a major inaugural fundraising campaign Initiate dialogue and cultivate ongoing interactions with potential donors Educate potential donors about the corporation's mission and cultivate requests for financial support to grow and expand the corporation's mission Identify and research potential donors from an extensive prospect pool Assist with internal analysis and report to the Executive Director of Scholar and Donor Services concerning developments regarding fundraising activities and campaign status Work directly with other internal departments to enhance prospecting efforts Extensive use of a customized database in addition to standard PC applications Recommend and help implement procedural improvements/efficiencies Perform general administrative duties, including data input, correspondence, proofing documents, etc. Various other duties as assigned by the Executive Director of Scholar and Donor Services, President, other officers, and upper management of the corporation What You'll Need Required: Bachelor's degree, required Experience managing a portfolio of 75-100 donors Solicitation of gifts of $25,000 and above Team management and supervision experience including writing annual performance reviews, performance management, etc. Must have excellent written and verbal communication skills Must have strong project management and organizational skills Must have familiarity with philanthropic and fundraising best practices Must be a collaborative team player who enjoys working with others Thorough knowledge and experience working with Word, Excel, and Adobe Acrobat required Experience with Customer Relationship Management (CRM) software - specifically, Salesforce Nonprofit Success Pack (NPSP) is highly preferred Strong awareness of corporate, private foundation, and collegiate sectors; marketing oriented; professional in demeanor and presentation; commitment to academic excellence; business-like communicator familiar with structured environments and deadlines; ability to effectively present ideas in detail at the boardroom level; strong commitment to the highest ethical business practices Preferred: Advanced degrees/certifications preferred Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Ability to travel up to 20% Our client provides excellent benefits including a corporate-sponsored health care plan, Paid Time Off (PTO), flexible spending accounts (health care, dependent care and transportation), and a very lucrative retirement plan. #LI-JH1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $90,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $90k-115k yearly 1d ago
  • Technical Writer

    TSR Consulting 4.9company rating

    New Brunswick, NJ job

    83415 ***Local candidates to New Brunswick NJ ONLY please TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Technical Writer for a 12+ months contracting assignment. Must have skills: Bachelor's degree in Biology or related discipline with a minimum of 2 years' experience Minimum of 2 year of experience in Technical Writing specifically for Regulatory CMC documentation within the pharmaceutical or biotechnology industry Familiarity with eCTD structure for regulatory submissions Proficiency in commonly used Microsoft Office applications (Word, Excel, SharePoint, PPT) is required Pay: $43-44/hour W2 Location: New Brunswick NJ Responsibilities: Will be responsible for delivering CMC documentation (dossier and supporting documents) to support the regulatory strategy from early stage through registrational application This role requires effective collaboration across technical functions to deliver on timelines for submissions The position interfaces with experts in Process Development, Analytical Development, Cell Therapy Technical Ops, Quality and Regulatory Sciences across CTDO Co-authors/ authors scientific content for CTD Quality sections aligned with regulatory strategy for clinical and life-cycle CMC regulatory submissions and responses to health authority questions based on high quality technical reports Plan and facilitate submission kick-off for clinical regulatory submissions across CTD pipeline assets Manage the logistical process and detailed timeline for regulatory submissions Partner with SMEs to identify source documents and align delivery of approved technical documents in accordance to project timelines and aligned with CTD requirements and regulatory strategy
    $43-44 hourly 5d ago
  • Data Analyst

    Valuemomentum 3.6company rating

    Piscataway, NJ job

    Role: HEDIS Data Analyst Key Responsibilities Must have HEDIS Analytics & Reporting Develop, validate, and maintain HEDIS measure calculations based on NCQA specifications. Extract, transform, and analyse data from claims, eligibility, EHR, pharmacy, and lab systems. Support annual HEDIS submissions, including numerator/denominator validation, audit documentation, and data quality checks. Conduct trending, gap analysis, and performance monitoring for all HEDIS measures. Generate weekly/monthly dashboards for stakeholder consumption. Data Engineering & ETL Support Develop and optimize SQL queries, ETL pipelines, and data transformations. Collaborate with IT/data engineering teams to improve data quality and resolve inconsistencies. Create field mappings, data lineage documentation, and technical specifications. Chart Review / Hybrid Measures Produce and manage provider retrieve lists for medical record collection. Validate chart abstraction output for accuracy and completeness. Support provider outreach related to missing documentation and care gaps. Cross-Functional Collaboration Partner with Quality Improvement, Clinical, Provider Relations, and Compliance teams to support initiatives. Provide guidance on data anomalies, measure interpretation, and technical HEDIS questions. Present insights and trend analyses to leadership. Audit & Compliance Assist with HEDIS Compliance Audit preparation and documentation. Ensure adherence to NCQA guidelines and regulatory requirements. Maintain audit trails and detailed reporting artifacts. Technical Skills Advanced SQL (required). Experience working with healthcare payer datasets (claims, eligibility, provider, EMR, pharmacy, lab). Understanding of healthcare coding standards (ICD-10, CPT, HCPCS, LOINC, NDC). HEDIS / Healthcare Domain Knowledge Deep understanding of NCQA HEDIS technical specifications. Experience with hybrid and administrative measures. Knowledge of HEDIS audit processes and regulatory timelines. Familiarity with care gap workflows and quality improvement strategies.
    $80k-100k yearly est. 2d ago
  • Genesys Developer

    JSR Tech Consulting 4.0company rating

    New Jersey job

    We have a great opportunity available for an experienced Genesys Developer in Newark, New Jersey! This is a hybrid onsite, contract to hire opportunity. Local candidates will be given preference. The successful candidate will have at least 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. Required skills include: - A thorough understanding of Genesys Framework, Integration with internal and external components. - Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies. - A solid understanding on Genesys Architect Flows, Data Actions, OAuth and Integrations objects; Genesys Integration with other Ancillary Products; Genesys Cloud Reporting; and Genesys Cloud APIs. - 3+ years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
    $85k-116k yearly est. 4d ago
  • Site Scheduling Account Specialist

    TSR Consulting 4.9company rating

    Madison, NJ job

    Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis based in Madison NJ The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Duties and Responsibilities: Act as primary scheduling point of contact for assigned treatment sites Create and maintain patient schedules in coordination with treatment sites and manufacturing sites Troubleshoot and develop plans of action for issues throughout the patient journey Interact with internal and external stakeholders over the phone and email Ensure a positive end-to-end customer experience Execute exception processes such as product returns, product replacements, and out of spec product Input and maintain transactional data related to patient schedules within clients' scheduling system Train treatment sites on patient scheduling processes as assigned Document feedback from customers and partners as received Create and maintain master data in account management system Actively participate in tactical and other meetings as assigned Facilitate daily operations activities and meetings including shift turnover on rotating basis Provide real-time scheduling portal support to external users Lead meetings with commercial matrix teams Raise escalations and execute as assigned Track assigned account health and provide insights into trends Comply with applicable SOPs, work practices, and other documentation Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned Accountable for individual performance Execute project tasks as assigned Execute working groups tasks as assigned Required Competencies: Bachelors degree or 3 years of work experience Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Position shift time is 8am 5 pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Pay: 31-33/hr. Job #83955
    $41k-57k yearly est. 3d ago
  • Greenhouse Technician -- KHADC5692447

    Compunnel Inc. 4.4company rating

    Durham, NC job

    Job Title: Greenhouse Technician I Duration: 12+ Months Contract/Can be extended Pay Rate : $20.40/hr Shift : Monday to Friday : 8:00 AM to 5:00 PM Responsibilities: Employee must be detailed oriented, responsible, able to work in hot and humid environments, and stand for extended periods of time. Qualifications: High school diploma, experience working in the field and greenhouse is desired Or Associate's/Technical degree in Agronomy, Agricultural Sciences, or related fields. Time: 8 am to 5 pm, Monday to Friday, occasionally weekends. Responsibilities: Perform general greenhouse work independently, such as making pots and flats, planting, watering, fertilizing, tying/trimming plants for upkeep, seed harvesting, seed threshing, seed counting and maintaining various crop plants. Maintain and clean greenhouses and work areas. Assist with collection of plant tissue samples. Utilize data management applications to collect and record data, under supervision.- Perform pest control including insect scouting, pesticide/herbicide application, beneficial release, and integrated pest management techniques. Comply with Stewardship and Biosafety requirements and QMS directives and protocols Follow SOPs/Work Instructions Operate forklift
    $20.4 hourly 1d ago
  • Technical Documentation Specialist

    Talent Software Services 3.6company rating

    Greensboro, NC job

    Are you an experienced Technical Documentation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Documentation Specialist to work at their company in Greensboro, NC. Position Summary: We are seeking a dedicated and detail-oriented individual to join our team as a Technical Documentation Specialist. This role involves managing and organising documentation within our engineering and process technologies division. The ideal candidate will possess strong leadership skills, a willingness to embrace change, and the ability to collaborate effectively with various teams. Primary Responsibilities/Accountabilities: Organising an archiving system Labelling, sorting, and categorising documents for ease of use Retrieving documents upon request Outlining a long-term storage strategy Adhering to regulatory requirements Working with colleagues to ensure consistency of documentation practice across the company Assisting with both internal and external audits Ensuring documentation integrity Controlling access to documents Removing documents that are obsolete Utilising storage software and applications for electronic filing Performing transcription and conversion work Proofreading documents upon request Qualifications: Execute with Excellence: Experience in Initiative Leadership, Project Management, Marketing Specialist, or Work Process Ownership. Ability to manage multiple projects and priorities with attention to detail. Lead with Courage: Demonstrated leadership skills to set direction, hold others accountable, and manage expectations across business functions. Embraces Change: Open and adaptable to change, accepting new ideas and work processes. Excellent Communication/Collaboration: Strong skills in leading meetings, listening to feedback, and collaborating with internal and external partners. Strong Problem-solving: Ability to quickly identify and resolve issues, assess risks, and determine next steps. Champion Productivity: Proficiency in analyzing data for reporting, gap analysis, loss analysis, and work process improvement. Mastery of Microsoft Word, Excel, PowerPoint, and Office 365 Tools. Skills Needed Leadership Embraces Change/Agile Collaborative Develops Others Operates with Discipline Business Mastery Technical Mastery Accurate Documentation Skills GMP (Good Manufacturing Practices) Compliance GDP (Good Documentation Practices) QMS (Quality Management Systems) FDA 21 CFR Part 210, 211, 820 Regulations Batch Record Review & Approval CAPA (Corrective and Preventive Actions) Investigation & Deviation Management Change Control Management Quality Systems Auditing (Internal/External) Pre-Approval Inspection (PAI) Preparedness Aseptic Processing & Sterile Drug Products Document Control & SOP Review Training Program Development & Delivery On-the-Job Training (OJT) & Curriculum Development Regulatory Compliance & Inspection Readiness Data Integrity & LIMS Root Cause Analysis & Problem Solving Customer Complaint Investigation Project Management & Continuous Improvement TrackWise, Veeva Vault, Documentum, QUMAS MS Visio, MS PowerPoint, Excel, Word, Smartsheet Preferred: Previous experience in Enovia and Veeva systems is highly desired
    $50k-93k yearly est. 1d ago
  • Power Platform Architect

    Hexaware Technologies 4.2company rating

    Chicago, IL job

    Delivering services and solutions for clients using Microsoft's PowerApps (Canvas Apps and Model-Driven Apps), Power Pages, Microsoft Dynamics 365, Power Automate, SharePoint, Dataverse, Microsoft Teams, custom development, and data integrations. Act as a technical liaison for Power Platform services and integrated applications. Provide hands-on technical expertise to perform needs assessments and design and implement Power Platform-based solutions satisfying customer requirements by applying problem-solving and decision-making skills. Identify and implement areas and processes where Power Platform and Microsoft 365 can be better leveraged and facilitate process improvement outputs will include data visualization and low code applications Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs. Help guide teams to effectively use the Microsoft Power Platform (Dynamics, Power Apps, Power Automate, Azure, and Azure SQL). Use various connectors to connect disparate systems to Power Platform applications. Contribute across all phases of the software development life cycle. Adept at crafting Power Apps and Power Platform solutions with the ability to impart your knowledge to both pro-developers and citizen developers. Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery. Qualifications:- Overall 12+ experience of IT experience must have at least 3-5 years of hands-on Microsoft Power Platform experience, and experience with Power Apps and Power Platform technical solutions. Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments C#, SQL, .Net, Power Apps, SharePoint, Microsoft Dataverse, Power Automate. Experience with and a good understanding of the Power Platform CoE, Microsoft Purview, and governance components. Ability to work independently as well as collaboratively on cross-functional teams. Preferred Qualifications Microsoft Certifications such as: PL-600 (Power Platform Solution Architect) - strongly preferred PL-400, PL-200, AZ-900, AZ-204 Experience working in Agile delivery environments.
    $75k-101k yearly est. 3d ago
  • WINS Developer / Subject Matter Expert (SME)

    Valuemomentum 3.6company rating

    Edison, NJ job

    Job Title: WINS Developer / Subject Matter Expert (SME) Experience 10+ years in Mainframe development with strong WINS application expertise The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes. Key Responsibilities • Analyze business and functional requirements related to WINS and translate them into technical specifications. • Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies. • Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing. • Conduct root cause analysis for production issues and provide timely resolutions. • Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality. • Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives. • Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements. • Provide SME-level guidance on WINS dependencies, assumptions, and integration points. • Participate in code reviews, performance tuning, and compliance with security standards. Required Skills (Expanded) Mainframe Development Expertise • COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities. • Strong debugging and performance tuning skills. WINS Application Knowledge • Deep understanding of WINS architecture, transaction flows, and audit logic. • Ability to analyze legacy code and identify dependencies. Integration & Mapping • Experience integrating WINS with Guidewire PolicyCenter and other insurance systems. • Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations). Insurance Domain Expertise • Commercial Auto, Workers Compensation, and policy servicing processes. • Familiarity with rating, underwriting, and audit workflows. Tools & Methodologies • JIRA for Agile/Scrum project tracking. • Change management tools (Control-M). • Familiarity with DevOps practices for mainframe environments. Soft Skills • Strong analytical and problem-solving abilities. • Excellent communication and stakeholder management skills. • Ability to mentor junior developers and guide cross-functional teams. Preferred Skills • Experience with modernization initiatives (e.g., migration from WINS to modern platforms). • Knowledge of AI-assisted reverse engineering for legacy systems. • Exposure to cloud integration strategies for insurance applications.
    $84k-110k yearly est. 3d ago
  • Desktop Engineer

    Zillion Technologies, Inc. 3.9company rating

    Raritan, NJ job

    Job Title: Desktop Engineer --- We are seeking a skilled and proactive Desktop Engineer to join our End User Computing team. This role is critical in driving modern device provisioning, management, and automation strategies using Microsoft technologies. The ideal candidate will have hands-on experience with PC Hardware, Peripherals, Windows Autopilot, Microsoft Intune, Windows drivers and software, testing protocols, and PowerShell scripting to support a secure, scalable, and user-friendly computing environment. Required: Onsite 4 - 5 times a week in Raritan, NJ --- Key Responsibilities: o Create and execute test plans for, OS builds, application compatibility, and hardware configurations. o Document and report findings, ensuring quality assurance before production rollout. o Maintain a lab environment for validation and pilot testing. o Troubleshoot and optimize Autopilot and Intune workflows for various device types and user scenarios. o Troubleshoot Windows performance related issues. o Develop and maintain PowerShell scripts to automate routine tasks, reporting, and configuration management. o Contribute to internal toolsets and dashboards for endpoint visibility and control. o Work closely with Service Desk, Infrastructure, and Security teams to resolve escalated issues. o Provide technical guidance and documentation for support teams and end users for global use. o Participate in projects related to endpoint modernization, security hardening, and lifecycle management. o Work closely with Security, Networking, and Application teams on cross-functional initiatives.--- Qualifications: · Proven experience in Desktop Engineering · Strong knowledge of Microsoft Windows, Windows Autopilot, Microsoft Intune · Experience in PowerShell scripting for automation and reporting. · Experience with driver and firmware management across enterprise hardware. · Familiarity with testing protocols, QA methodologies, and pilot deployments. · Excellent troubleshooting and analytical skills. · Strong communication and documentation abilities. · Ability to pickup new concepts and techniques quickly
    $98k-132k yearly est. 1d ago
  • Delivery Executive

    SDI Presence 3.9company rating

    Chicago, IL job

    Company SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at ******************* and connect with us on X and LINKEDIN. Summary The Delivery Executive provides leadership across multi-disciplined teams and ensures the successful execution of client initiatives from planning through delivery. The Delivery Executive acts as the CEO of the project or engagement with their assigned account(s). The role carries clear responsibility for financial oversight of assigned projects and accounts, including oversight of revenue performance, cost management, and overall profitability. This leader mentors and develops project teams, shapes technical strategy, and upholds excellence in system design and implementation. The Delivery Executive strengthens client relationships at all levels, actively manages customer satisfaction, and supports business development efforts by identifying opportunities for account growth and new engagements. Responsibilities Achieve revenue and profitability targets consistent with SDI budget expectations Maintain project plan(s) and report status on a set timeframe (i.e. weekly, bi-weekly or monthly) Oversee all phases of project delivery from planning through implementation Establishes and maintains reporting of SLA or other methods of governance consistent with contractual obligations Ensure adherence to project quality standards and SDI delivery methodology Directs the implementation and execution of new/upgraded systems via well-defined plans including procedures, deadlines, and accountability Drive client satisfaction through proactive engagement and clear communication Support business development teams on pursuits and proposal efforts Serve as account leader with responsibility for strategic alignment and client growth Manage the activities and performance of project leaders and technical staff Identify hiring needs and participate in interviewing and selection Determine and coordinate training needs for project teams Development of effective working relationships with key clients to facilitate communication and technology understanding Coordinate consistent, efficient communication with clients and business development Coordinate activities between business development, portfolio executives, marketing, finance, and legal Quality Assurance and overall productivity standards Ensure compliance with contractual obligations including service levels and performance reporting Supervisory oversight and responsibility for cost, schedule, and technical performance Ensures Program performance and customer satisfaction Assure that consistent governance, documentation, process and procedure strategies are in place for all supported systems Resolution of escalated problems or queries to the client's satisfaction, and implementation of actions to prevent a recurrence Work with the business areas to plan and schedule any work that impacts availability and future usability Supervisory Manage the activities of multiple technology leaders and other project resources Validate the time and expense entry process for the account Ensure the annual review process is followed for project team members Manage the project team's utilization Accounting / Financial Manage program and project budgets and coordinate invoicing Prepare biweekly invoices and monitor outstanding receivables Provide regular forecasts for revenue, cost, and margin Contribute to account planning and update sales pipeline activities Monitor and follow-up on all outstanding project Account Receivables Maintain estimate-to-complete (ETC) project financials Update sales pipeline Metrics for Success Achievement of revenue and margin targets Growth of client revenue High levels of client satisfaction Requirements Bachelor's degree in a related field Ten or more years of experience in a consulting environment with leadership of large delivery teams Experience managing and executing traditional design and build phases for security or infrastructure related projects Excellent written, oral and listening communication skills Professional communication skills for client support Strong analytic and troubleshooting skills Excellent project management skills, including the ability to lead, facilitate, and organize Proven leadership and interpersonal effectiveness Self-direction and strong personal accountability Flexible schedule for off-hour responsibilities/emergencies Commitment to SDI values and service excellence Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer Statement SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
    $99k-129k yearly est. 1d ago
  • Accounting Coordinator

    Sunbird Software, Inc. 4.0company rating

    Sunbird Software, Inc. job in Piscataway, NJ

    Under the direction of the Finance Manager, the accounting coordinator will perform a variety of accounting and finance related tasks and analysis, such as filing and organizing documents for department, data entry, managing Accounts Receivable and Collections, maintaining Accounts Payable, and basic financial analysis and reporting. This is a great entry-level role that offers opportunities to learn a lot and work with a team-oriented, fast-growing, global organization. This is a great opportunity to gain exposure to the many facets of finance and make your mark in an exciting technology industry. ESSENTIAL DUTIES AND RESPONSIBILITIES * Act as finance liaison between various departments to bring necessary reconciliation results to fruition. * Manage all credit applications, reseller certificates, and legal documents. * Draft Customer Sales Invoices for approval by Sales Team and Finance Manager. * Manage Accounts Receivable and Accounts Payable email folders. Respond to customer/vendor emails in a timely fashion and follow up with customers with overdue accounts. * Enter bills into billing system and reconcile sync errors. * Assist with new customer onboarding, e-commerce portal setups and invoicing. * Prepare monthly A/R aging report, calculate DSO. * Perform initial review of expense reports for proper account coding. Data entry and update of expenses with supporting documentation in G/L system as coded by Finance Manager. * Work closely with Service team to maintain status and proper recognition of revenue when services are rendered complete. * Generate customer and financial reports as needed by management. * Import monthly journal entries into G/L system. Assist Finance Manager with Tax Return and sales tax filings. Preparation and assistance with third party Audit requests as needed. * Provide ongoing suggestions for improvement of current functions to maximize productivity. * Perform all other duties and/or ad-hoc projects as assigned with a openness to adapt to changing department demands. REQUIREMENTS/QUALIFICATIONS * Associates/Bachelors degree or students majoring in Business/Economics/Accounting. * Demonstrated accuracy and attention to detail. * Good oral/written communication and interpersonal skills required. * Demonstrated organizational skills and ability to prioritize. * Good mathematical and analytical skills. * Integrity, initiative and proven work ethic. * Demonstrates good judgement and discretion when handling confidential information. DESIRED KNOWLEDGE/SKILLS * Microsoft Office Suite including Outlook, Word, Excel, Access, Power BI * CRM, G/L software, Billing, and Revenue recognition software tools
    $42k-54k yearly est. 9d ago
  • Associate Project Manager

    Agilant Solutions, Inc. 4.0company rating

    Naperville, IL job

    Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives. Job Requirements Assist the Project Manager with planning and executing projects using Agile methodologies. Coordinate project tasks, schedules, and cross-team handoffs. Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met. Monitor project timelines and budgets and flag potential delays or risks. Track project progress and provide regular updates to the project team and stakeholders. Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle. Assist with identifying risks, managing issues, and documenting scope changes. Participate in project meetings and contribute input, next steps, and follow-up items. Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools). Support the project team with coordination, communication, and task management to help keep work moving forward smoothly. Personal Skills Strong communication and interpersonal skills with a proactive approach to sharing updates. Excellent organizational skills and high attention to detail. Ability to manage multiple tasks and prioritize effectively. Comfortable working independently and within a team environment. Willingness to learn, take direction, and expand responsibilities over time. Clear and concise verbal and written communication skills, especially when documenting tasks or project details. Positive attitude, accountability, and a problem-solving mindset. Professional Experience Bachelor's degree in a relevant field or equivalent experience. 1-2 years of project management or related experience. Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar). Basic understanding of Agile methodologies and software development lifecycles. Proficiency in Microsoft Office, especially Excel and PowerPoint. Compensation 45k-52k per year 16 paid days off and 10 paid holidays per year Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k) Paid training and advancement opportunities Equal Opportunity True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
    $131k-269k yearly est. 3d ago
  • Data Analytics Consultant

    The Judge Group 4.7company rating

    Deerfield, IL job

    Our client is looking for a Data Analytics Consultant with strong SQL and Snowflake experience This is a long term contract that is hybrid in the Deerfield area. W2 only, No C2C Responsibilities: Responsible for providing thought leadership & strategic thinking to solve business problems by leveraging techniques such as segmentation, optimization, advanced analytics and machine learning Develops and automates reports, iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations Operates as a subject matter expert on statistical analysis, test and design of experiment, analysis methodology, modeling & application, and financial impact analysis. Qualifications: Bachelor's Degree in Analytics, Engineering, Statistics or related field 5+ years of Data Analytics experience Strong SQL background Snowflake experience Pay around 75-85/hr
    $79k-105k yearly est. 5d ago
  • Systems Engineer II

    Goal Solutions 4.3company rating

    Sioux Falls, SD job

    Bring Your Curiosity. Bring Your Grit. Bring Your Technical Superpowers. At Goal Solutions, we're on a mission to transform the consumer finance industry with smart technology, operational excellence, and talented people. Our company is growing fast - and we're looking for a Systems Engineer II who isn't afraid to lead, take ownership, and push our cloud-first environment forward. This role is for someone who naturally steps up when the stakes are high… someone who dives into complex issues with confidence… someone who sees problems as puzzles, not obstacles. IT at Goal: How This Role Fits In Our IT team is the backbone of Goal Solutions. As the Systems Engineer II, you'll shape the stability, performance, and direction of the systems that support our call center, operations, and enterprise applications. You'll partner closely with IT leadership, drive infrastructure improvements, own escalations, and bring clarity to an environment that demands reliability and resilience. Your work will directly impact how well 300+ employees serve customers every single day. This isn't a maintenance role - it's a leadership role inside a growing, modern, cloud-first ecosystem. What You'll Do You will be the technical leader who owns system performance and drives infrastructure excellence. Impact You'll Make in This Role Support and optimize cloud-first systems across servers, networks, and applications Strengthen the performance and reliability of CXone and call center technology Troubleshoot complex issues and own escalation pathways with confidence Improve system redundancy, failover readiness, and infrastructure resilience Implement strong security practices across identity and access systems Partner with IT teams and business leaders to understand needs and deliver real solutions Maintain and improve documentation, standards, and configuration practices Champion new tools and technologies that keep Goal modern, efficient, and scalable Key Role Responsibilities Infrastructure & Systems Leadership Administer and optimize Windows Server, Linux, cloud environments, and enterprise systems Support Active Directory and Windows Domain infrastructure Lead patching, upgrades, and lifecycle management with a proactive mindset Monitor system health and respond decisively to performance issues Telephony & Call Center Technology Own technical support for CXone, including routing, IVR, and system integration issues Lead troubleshooting for high-volume call center operations Security, Reliability & Compliance Implement strong security controls in cloud-first systems Support redundancy, backups, and failover infrastructure Assist with audits, access reviews, and infrastructure risk assessments Collaboration & Technical Support Partner with the IT Service Desk to resolve escalations Communicate clearly and consistently with business teams and leadership What You Bring Hands-on experience with Windows Server and Linux systems Experience managing Windows Domain environments and Active Directory Background in cloud-first architecture (Azure, AWS, or similar) Strong troubleshooting and analytical skills Experience supporting high-volume or enterprise environments Familiarity with CXone or similar call center tech (preferred) Clear, confident communication skills A gritty, ownership-driven mindset - you lead from the front Why You'll Love Working Here Goal Solutions is a place where people can grow, make meaningful impact, and do work that actually matters. You won't get lost in layers of bureaucracy here - you'll have visibility, voice, and the chance to solve real problems in a company that values innovation and action. Benefits include Competitive salary + bonus eligibility 401(k) with 4% company match Long-Term Incentive Program Medical, dental, and vision Annual HSA contribution: $1,700 Life insurance, disability, and critical illness coverage Birthday holiday Two Community Days Free snacks and beverages in the office Paid Parental Leave Generous PTO Tuition reimbursement $2,000 Vacation Incentive after 3 years + Sabbatical Wellness funds, community funds, and more About Goal Solutions Goal Solutions (“Goal”) provides innovative loan servicing, asset management, collections oversight, treasury services, and analytics for clients across solar, home improvement, personal loans, and student finance markets. We work with hedge funds, traditional banks, ABS investors, insurance companies, and universities, with over $30B in assets under management through Goal and our subsidiaries: GSS Data Services, Launch Servicing, and Turnstile Capital Management. Headquartered in San Diego, Goal has been named a Best Place to Work by the San Diego Business Journal every year since 2015. Apply today and help us build the future of Goal Solutions, one great hire at a time. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
    $63k-81k yearly est. 2d ago

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