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  • Learning and Development Specialist, Revenue Cycle Operations

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Learning and Development Specialist is a vital contributor to the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, focused on enhancing employee performance through innovative and engaging training programs. This role involves conducting training needs assessments, designing and delivering a variety of learning materials, and collaborating with subject matter experts to ensure content accuracy and relevance. The specialist facilitates interactive sessions across multiple formats and provides individualized coaching to support knowledge retention and skill application. Ideal candidates bring strong communication skills, experience in curriculum design and coaching, and a passion for fostering a culture of experiential learning and continuous improvement. Proficiency with tools like SharePoint, Teams, Zoom, and LMS platforms is essential for success in this dynamic, fast-paced environment. Position Summary: The Learning and Development Specialist is a key member of the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, responsible for designing, developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals. This role is central to fostering a culture of respect for experiential learning, where continuous improvement and professional growth are championed through innovative and engaging learning experiences. Key Responsibilities: - Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives. - Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools. - Collaborate with subject matter experts (SMEs) to ensure training content is accurate, relevant, and aligned with industry best practices. - Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching. - Promote active learning through interactive activities, discussions, and real-world application exercises. - Provide individualized coaching and feedback to learners, supporting knowledge retention and skill application. - Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement. Qualifications Bachelor's degree in a related field. Healthcare and revenue cycle experience required 1-3 years of experience analyzing data to identify trends preferred 3-5 years of experience in designing curriculum for operational workflows, systems and soft skills required 1-3 years of coaching/one on one training required 1-3 years of experience in delivering training in a classroom environment preferred Experience with SharePoint, Microsoft Teams, Zoom, Visio and Webex required Experience providing feedback required Demonstrated ability to develop and deliver effective training programs tailored to diverse learning styles and professional levels. Strong communication, facilitation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in instructional design tools and learning management systems (LMS) is a plus. Preferred Attributes Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture. Experience working within a healthcare system or revenue cycle operations. Familiarity with performance improvement methodologies and change management principles. Additional Job Details (if applicable) M-F 8 am-4:30 pm EST hours Quiet, secure, stable, compliant work station required Remote position, onsite attendance at least once per quarter in Somerville, MA. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 2d ago
  • Technical Support Specialist, Off Hours

    Medical Information Technology, Inc. 4.8company rating

    Fall River, MA jobs

    The Off-Hours Technical Support team is essential to ensuring our customers have a reliable, secure, and high-performing MEDITECH EHR system. This team addresses technical challenges impacting the system's core code, web infrastructure, and integrations (REST APIs). Beyond troubleshooting, the Off-Hours Technical Support team collaborates with customers and vendors on large-scale IT projects. This collaborative effort resolves a wide range of issues, including software bugs, hardware malfunctions, network problems, and functionality issues within the customer's MEDITECH EHR solution. As a member of our Technical Support team, your job would involve: * Identifying and troubleshooting technical issues related to hardware, networking, operating systems, databases, cloud structures, and related areas * Collaborating with other members of the Off-Hours technical team to triage and resolve identified issues, including those within the infrastructure and/or applications * Serving as a front-line technical resource for recognizing and resolving issues in the EHR, understanding the critical nature of any system disruption in a healthcare setting * Working on scheduled customer technical projects during off-hours to minimize customer downtime. Examples include assisting with data center moves, hardware and software upgrades, Windows patching, system-level code delivery, etc. * Collaborating with customers and assisting vendor partners on large-scale IT projects involving software, hardware, network, and functionality issues with their MEDITECH EHR solution * The position is located in our Southcoast (Fall River) location, with certain days allowed in Foxborough * Hours for the position are Tuesday - Friday, 12:00 AM - 9:00 AM Requirements * Bachelor's or associate degree with coursework in a computer-related field * Familiarity with Windows Server and desktop environments * LAN/WAN and PC maintenance skills * Experience with database management and architecture * Flexible and proactive approach to problem-solving * Exceptional written and verbal communication skills * Strong analytical and problem-solving skills * Ability to multitask in a fast-paced environment. Hiring salary range: $54,000- $66,000 per year. This position includes a 15% shift differential. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $54k-66k yearly 50d ago
  • Assistant Billing Manager

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. -Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. -Provides research and follow-up for inquiries from Customer Service. -Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. -Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. -Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. -Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of medical billing and payer requirements. - Excellent leadership and team management skills. - Proficiency in billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to handle multiple tasks and work under pressure. - Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 18d ago
  • Provider Enrollment Coordinator, Remote

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/ Overview: The Provider Enrollment Coordinator will be responsible for the insurance carrier enrollment and re-enrollment of clinical staff and ancillary providers, the maintenance of these providers in the Medical Staff Office system and in CAQH, and the dissemination of the provider information to both internal and external customers. The Provider Enrollment Coordinator must possess a comprehensive knowledge of the MGB payer policies, contract language and procedures to prepare and disseminate provider enrollment applications to the MGB payers. Payer enrollment applications must be executed accurately to ensure the correct set up with health plans. The Provider Enrollment Coordinator is required to demonstrate effective communication skills and the ability to work as a team player with various levels of staff both internally and externally. Principal Duties and Responsibilities: • Prepare paperwork, deliver to provider, then collect all enrollment materials required to enroll or re-enroll a provider with the insurance carriers. • Insure the integrity of and carries out the enrollment process in accordance with the Unit policies. • Acquire a CAQH ID for the provider, complete CAQH information, and update the appropriate enrollment system with the CAQH ID information for the provider. • Submit all enrollment paperwork to the carriers, including but not limited to name, location, and practice guidelines. • If available by the payer enter all enrollment information into the appropriate online portal or system and adhere to all appropriate rules and regulations as established. • Submit re-enrollment/revalidation on a two-year birthday cycle to the carriers or as defined by the payers processes. • Track status of a carrier enrollments, update provider enrollment systems, and notify the appropriate EPIC Team, when necessary, as approval is obtained. • Work with the other Revenue Cycle Operations (RCO) departments, PCPO, the Central Credentialing Office on any enrollment related issues that arise with the provider billing. • Serve as a resource to providers, appointments coordinators, and PBO regarding the enrollment process. • Gather or establish usernames and passwords for the NPI systems, NPPES, for physicians and store the information within the appropriate enrollment systems. • Additional projects and or duties as assigned. Qualifications Qualifications: Bachelor's degree preferred. In lieu of degree, will consider individual with directly related experience in provider enrollment and/or credentialing in health care setting. CPCS certification a plus. Requires 1 - 3 years experience in a healthcare setting. Knowledge of managed care or provider credentialing is preferred. Knowledge of billing processes preferred. Skills/Abilities/Competencies: A successful candidate will possess the following qualities: Strong analytical and problem-solving skills. Strong written and verbal communication skills. Self-motivated, able to learn quickly and be flexible. Strong computer skills and knowledge of Microsoft Office (Word/Excel). Prefer knowledge of provider enrollment systems, but not required. Must be a self-starter with the ability to work both independently and as part of a team. The ability to multi-task and prioritize work accordingly. The ability to efficiently adapt to and flourish within a time-sensitive enterprise environment. Supervisory Responsibilities: The individual will have no direct reports. Fiscal Responsibility: The individual will have no direct fiscal responsibility Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 2d ago
  • ED RADIOLOGIST- ALL SHIFTS, HYBRID REMOTE READS

    Umass Memorial Health 4.5company rating

    Worcester, MA jobs

    Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Hiring Range: $365,000 - $435,000 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Day/Evening Emergency Radiologist at UMass Memorial Medical Group Worcester, MA Are you seeking a role that combines a fulfilling clinical practice with opportunities for academic growth, cutting-edge innovation, and a supportive work-life balance? UMass Memorial Medical Group invites you to join our dynamic emergency radiology division as a day and evening emergency radiologist (working every other week). Your Role As a day/evening emergency radiologist, you'll enjoy a flexible schedule and opportunities to make a significant impact on patient care and education: Flexible Schedule: Work every other week with a mix of on-site and remote shifts (at least 3/5 of assignments can be remote). Each shift is 7 or 8 hours in length, ranging as early as 7a-3p and as late as 4p-11p. Physician run scheduling with ample moonlighting opportunities Collaborative Learning: Partner with students, residents and fellows while interpreting diverse imaging modalities, including CT, X-Ray, Ultrasound, basic MRI, and nuclear medicine. Supportive Environment: Access an ER reading room assistant during most hours and 24/7 IT support. What We're Looking For Fellowship training is preferred but not required. Proficiency across a range of imaging modalities and a passion for working in a high-acuity, fast-paced environment. What We Offer Comprehensive Benefits: Robust retirement plans (401(k), 401(a), 403(b)), tuition reimbursement, student loan payment assistance, and more. Academic Growth: Faculty appointments at UMass Chan Medical School with professional development opportunities tailored to your goals. Work-Life Balance: PSLF-eligible employer and a culture that values physician well-being. Diversity, Equity, Inclusion& Belonging: We are committed to fostering a culture of equity, belonging, and inclusion, reflecting the communities we serve. Why Choose UMass Memorial? Located in the heart of Massachusetts, UMass Memorial is the region's premier health care system and academic leader. Here's what sets us apart: Reputation for excellence: As a Level 1 Trauma Center and Comprehensive Stroke Center serving over 1 million lives, our Emergency Department handles more than 230,000 visits annually. Collaborative Culture: Work alongside a robust team of ~100 Radiologists, 28 residents, 10 fellows, and 15 PhDs, including 17 emergency radiology FTE's dedicated to excellence in emergency imaging. Cutting-Edge Technology: We use state-of-the-art imaging equipment, including Sectra, PACS, EPIC EMR, AiDoc lesion detection, Powerscribe one, Syngio.Via and Tera-Recon image processing software, and other AI-enhanced diagnostic tools. Commitment to Research: With over $6M annually in research funding, we actively encourage and support academic pursuits in education and innovation. How to Apply Ready to advance your career with us? Send your CV to Shane Cox, at *************************** or call ************ for more information. Join Our Mission At UMass Memorial, we're not just hiring; we're building a community of caregivers who share a relentless pursuit of healing through clinical excellence, education, and innovation. Be part of our story. Be part of our future. Be part of UMass Memorial. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $365k-435k yearly Auto-Apply 47d ago
  • Director, Regulatory Affairs, Advertising & Promotion

    Vericel Corporation 4.2company rating

    Burlington, MA jobs

    At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: The Director of Regulatory Affairs, Advertising & Promotion will own and drive regulatory leadership and oversight for advertising, promotional, and non-promotional activities supporting cell therapy, biologics, combination products and medical devices. This individual will be responsible for ensuring that all promotional materials and communications are scientifically accurate, compliant with FDA and other global regulatory standards, and aligned with company objectives. The role requires strong expertise in regulatory requirements for advanced therapies and combination products, the ability to chair and guide promotional review processes, and proven leadership in cross-functional and regulatory authority interactions. Schedule: This position is in-office from Monday - Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. Position Scope: Enable the business by providing regulatory guidance and oversight for U.S. and global advertising and promotional activities supporting cell therapy, biologics, combination products and medical devices. Leverage strong written/verbal communication skills to review and approve all promotional, non-promotional, and scientific materials to ensure accuracy, fair balance, and compliance with applicable regulations. Partner and build strong relationships cross-functionally with Medical, Legal, Quality, and Commercial to ensure promotional content is scientifically rigorous and compliant. Chair high-volume Medical, Legal, Regulatory (MLR) meetings for Vericel's brands sharing the regulatory perspective with the goal of enabling business and mitigating risk. Serve as primary contact and SME with FDA OPDP/APLB and other health authorities. Maintain deep expertise in FDA regulations, guidance documents, and enforcement actions pertaining to advertising and promotion; monitor regulatory developments and communicate changes and implications to internal stakeholders. Ensure the promotional review process is efficient, consistent, and aligned with regulatory expectations, with the goal of supporting business agility while minimizing compliance risk. Develop, implement, and continuously improve processes, SOPs, and best practices for the review and approval of advertising and promotional materials, including integrating new AI technologies. Provide training and education to internal teams on requirements for prescription product promotion. Partner with and advise product development and brand teams on advertising and promotional considerations during product development, launch planning, and lifecycle management. Participate in or lead regulatory project team and labeling meetings, providing strategic input on promotional implications of proposed labeling, new claims, and campaign concepts. Qualifications: Bachelor of Science in a scientific discipline; Master's degree preferred. 10+ years direct Regulatory Affairs experience with at least 5+ years of experience in regulatory review of promotional materials for prescription drug or biologic products. Proven track record in managing promotion review committees (e.g. PRC) or other regulatory governance forums. Deep knowledge of FDA / OPDP / APLB regulations, global promotional guidance and enforcement trends in advertising and promotion. Experience in negotiations and/or formal interactions with regulatory authorities (OPDP/APLB or equivalent) preferred. Demonstrated ability to collaborate and influence cross-functionally (Medical, Legal, Commercial, Quality) and drive alignment under regulatory constraints. Strong team player that has a customer service approach and is solution oriented. Attention to detail, strong written and verbal communication skills and the ability to work individually, within a multidisciplinary team. Experience authoring and implementing SOPs, review processes, training materials for promotional compliance. Proven success in managing large, complex, time-sensitive projects in a regulated environment. Why Vericel? Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $188,000 to $235,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.
    $188k-235k yearly Auto-Apply 60d+ ago
  • Non-Acute Pharmaceutical Sales Specialist

    Cardinal Health 4.4company rating

    Boston, MA jobs

    **This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 11d ago
  • Behavioral Health Specialist

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions • Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. • Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. • Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. • Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. • Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. • Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. • Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. • Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. • Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications Master's Degree required Licensed Independent Clinical Social Worker (LICSW) required Minimum 3 years of direct clinical experience required Certified Case Management Certification preferred Previous counseling experience 5-7 years preferred Experience with community case management preferred Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred NCQA experience preferred Skills for Success Competency in working with multiple health care computer platforms, EPIC experience preferred Experience working with individuals with complex medical, behavioral, and social needs Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities Competency in working with multiple health care computer platforms Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations Ability to work independently while contributing to a collaborative team environment Knowledge of healthcare and community BH services to assist enrollees effectively Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) Must be local, ideally in Eastern, MA with the ability to travel to the community. This role offers autonomy to build own schedule to accommodate members' needs. Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $34k-43k yearly est. Auto-Apply 19d ago
  • Clinical Trial Associate

    Disc Medicine 3.7company rating

    Massachusetts jobs

    Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires. POSITION OVERVIEW: Disc Medicine is hiring a new Clinical Trial Assistant/ Senior Clinical Trial Assistant due to the fast growth of the programs in the clinic. This position is located within Disc Medicine's Watertown, MA office, although hybrid work is currently in effect and open for this role. We are looking for someone to be an integral member of the Clinical Operations team and lead the planning, implementation, and management of early-phase clinical research studies. Excellent organization and oral/written communication skills are required, as is the ability to work in a collaborative, cross-functional team environment with both in-office and remote team members. The CTA will independently perform tasks related to supporting operational strategy, planning, and execution of clinical studies in a fully outsourced model. This position offers the chance to join a team of passionate colleagues with career growth opportunities. RESPONSIBILITIES: Provide support for critical day-to-day clinical study activities, including inspection readiness and/or oversight of inspection deliverables and/or milestones, in accordance with established protocols under the general supervision of the CTA Manager. Collaborate with the Clinical Trial Manager, study teams, vendors, and Clinical Research Organizations (CROs) to support clinical study activities defined by the clinical trial operating model. Supported the clinical trial manager with preparing and coordinating bi-weekly clinical trial team meetings and finalizing meeting materials such as agendas, slides, and meeting minutes; tracked and followed up on action items. Development and/or review and approval of study documentation, including essential document packets, study plans, informed consent forms, etc. Contribute to the writing and review of clinical documents such as protocols, informed consent forms, investigator brochures, trial reports, ASRs/DSURs, laboratory manuals, pharmacy manuals, and trial status updates. Ensure audit-ready condition of clinical trial documentation, including the trial master file, and leading internal TMF quality reviews with cross-functional team members on the study-defined cadence. Track patient samples and reconcile sample discrepancies with sites and applicable central labs; coordinate sample movement and data deliverables on time with business needs and accompanying data deliverable timelines. Assist the finance department with invoices, clinical projections, and per-patient cost estimates. Work closely with the CRO to support study and site start-up activities such as SIV slide development, process flows, contract and budget negotiations, site ICF customizations, assist with answering site IRB questions, etc., to ensure start-up occurs within an established timelines. Review and provide input on clinical monitoring visit reports and ensure that all outstanding follow-up items are closed out in a timely manner. Collaborate with internal departments (Legal, Finance, Nonclinical, etc.), CROs, and external vendors. Establish and maintain trial-related processes/systems with study vendors such as central labs, clinical supplies, IP depot, and CRO as assigned per protocol requirements. Help develop and drive timelines and collaborate with cross-functional teams to align on deliverables to help support data cuts, conference needs, interim analyses, etc. Monitor the progress of clinical study activities and report on the progress of assigned clinical trials, including budget and timelines. Oversee the updating and maintenance of patient trackers to accurately reflect all enrolled, screened, and screen-failed patients within the study. Ensure timely completion of patient visits and proactively follow up with sites and CROs regarding any outstanding visits. Provide real-time patient updates to the Clinical Trial Team as needed Initiate clinicaltrials.gov updates and publications based on business needs and other study updates. Participate in the preparation and review of SOPs. Perform any other business need identified by their direct line Manager. REQUIREMENTS: BA/BS required Understanding of FDA and ICH GCP guidelines to ensure the appropriate conduct of clinical studies globally. Strong knowledge of MS Word, Excel, PowerPoint, and Outlook. Ability to effectively collaborate with both internal and external study team. Ability to take initiative and ownership of new activities as they arise. Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands. Experience working on project teams is required. Candidate should be a self-driven individual with skills in organization, building working relationships and communication. The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity. Salary Range $73,100 - $98,900 USD Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities.
    $73.1k-98.9k yearly Auto-Apply 40d ago
  • Nurse (RN) - Gastroenterology- MGH - Hybrid

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. *** GI Experience Required - This role is Hybrid requiring up to 12 weeks on-site initially before an adjustment to just two days onsite and three days working remote. *** The Motility/ Neurointestinal GI Triage Nurse at MGH Ambulatory Gastroenterology plays a critical role in supporting communication and coordination between providers and patients during their course of care. This nurse helps implement the care plan outlined by providers, continuously reassessing each patient's condition and response to treatment. Given that the patient population often involves a complex behavioral health and psychiatric component, the position requires someone who is both empathetic and resilient, able to build rapport and trust while maintaining clear professional boundaries. The ideal candidate will be adept at managing a high volume of patients, demonstrating strong clinical judgment, emotional intelligence, and the ability to coordinate care in a dynamic, sometimes challenging setting. • Bilingual Spanish Speaker Preferred • Prior ambulatory triage experience Preferred • 3 years nursing experience preferred • This role is Hybrid requiring up to 12 weeks on-site initially before an adjustment to 2-3 remote days based on the needs of the division We offer a variety of comprehensive benefits packages to eligible employees such as: • Medical, Dental and Vision insurance • Tuition Reimbursement • Generous paid time off • Subsidized MBTA pass (50% discount) • Resources for childcare and emergency backup care • Hospital paid retirement plan and tax-sheltered annuity plan • Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events. You contribute to our success. Every role has an impact on our patients' lives, and you can make a difference. We are looking for someone as dedicated as you to be a part of our team. About Mass General Hospital Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve great things. We are also provide our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Job Summary Under the clinical direction of the Gastroenterology (GI) Division Ambulatory Nursing Manager and in collaboration with the supervising providers, the GI Triage Nurse will be responsible for the care of patients within MGH Gastroenterology. We are looking for a RN with experience and knowledge of GI conditions who is familiar with working in a tertiary/academic hospital setting to join our fast-paced busy outpatient clinical practice. The RN will assist assigned physicians and advanced practice providers and work with their provider team to facilitate access to the clinic, return patient calls, process prior authorizations, respond to patient portal messages, provide patient teaching sessions, and work closely with the administrative staff in coordinating patient care. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: Facilitates access for patients of the GI Clinic by filtering incoming records for appropriate patients. Will review patient charts and assist in obtaining information needed for an effective consultation with the GI specialist. Triage of patient concerns received through phone calls and Patient Gateway messages. Will gather information about relevant clinical signs and symptoms and makes accurate triage decisions regarding patients' care, in conjunction with the patient's provider. Will effectively and in a timely manner document nursing phone calls and chart review assessment, in the electronic medical record as appropriate. Coordinates closely with the medical assistant and patient service coordinator staff to provide top quality patient care. Provides Education sessions for patients and/or support persons regarding medical management of their disease including medication options, side effects, expected response, lab monitoring and when to contact providers. Provides self-injection teaching sessions with patients and/or support persons Assist Providers and Case manager in coordinating patient care, including facilitating care with local facilities, and communicating with community providers. Coordinates appropriate and timely scheduling of lab tests and follow-up assessments. Works to ensure prescriptions are refilled in a timely fashion; lab results are reviewed, and results disseminated to patients. Ensures that referrals to other specialists, radiological, endoscopic and laboratory testing are coordinated with patients and office staff. Assists with letters of medical necessity for prior authorizations, disability forms, and FMLA forms. Performs injections/ vaccinations as needed. Act as a resource regarding complex medications for patients and their families, including information regarding co-pay assistance programs, grants, and available community resources. QUALIFICATIONS: Valid Massachusetts RN licensure. Experience working in a tertiary/academic medical center preferred Experience working with patients with Inflammatory Bowel Diseases preferred Bi-lingual Fluent in Spanish preferred Excellent communication skills when working with peers and patients. Experience working with Epic care preferred. Experience with Microsoft Outlook, Office, Excel, and Teams SKILLS AND ABILITIES : Able to prioritize promptly to respond to competing demands with a complex patient population. Maintain clear communications with other members of the health care and research team. Acts independently, but, more importantly, will function as a member of our health care team. The nurse should maintain a level of professionalism that communicates our philosophy of caring for all our patients and /or colleagues with respect as an integral process of our mission as we care for patients. Utilizes good judgment in the resolution of clinical and non-clinical problems. Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet, spreadsheets, and other office management systems); Ability to develop and maintain databases and associated analysis and reporting. Discretion and Confidentiality: Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained by staff. Safety/Compliance: Knowledge in aspects of safety applicable to position; Knowledge of and compliance with institutional, JCAHO, HIPAA, and other regulatory bodies' standards. Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures. Demonstrates initiative in identifying issues and develops plans/projects to improve patient care; Demonstrates forthrightness and integrity. Ability to develop a common vision, communicate effectively, sell ideas, and take ownership and responsibility for activities. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $41.72 - $105.65/Hourly Grade GHCARN055 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $41.7-105.7 hourly Auto-Apply 2d ago
  • Administrative Patient Experience Rep (hybrid) Plastic & Oral Surgery

    Children's Hospital Boston 4.6company rating

    Boston, MA jobs

    Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here. Key Responsibilities: * Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar. * Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information. * Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination. * Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family. * Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information. * Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed. Minimum Qualifications Education: * High School Diploma/ GED. Experience: * Dental administrative and/or general medical surgical scheduling experience a plus. * Basic customer service and computer skills. * Strong communication skills. * Ability to work with diverse internal and external constituencies. * Demonstrates the ability to pay attention to detail and accuracy. Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $43k-51k yearly est. 29d ago
  • EHR Product Demonstration Specialist

    Medical Information Technology, Inc. 4.8company rating

    Canton, MA jobs

    The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions. As a member of our Sales and Marketing team, your job would involve: * Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects * Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs * Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team * Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input * Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally * Representing MEDITECH at industry trade shows Requirements * Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience * Exceptional presentation skills * Exceptional communication skills - written and verbal * High comfort level presenting to and interacting with all levels of management, including C-Suite * Ability to diagnose and remedy common technical issues * Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required * 3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required * Previous sales or software experience desired * Passion for healthcare and technology * Strong capacity to actively listen and qualify questions * High degree of professionalism * Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations * Ability to work and travel independently and as part of a team * Proven ability to set goals and meet deadlines * Exceptional self-management and organizational skills * Ability to work efficiently under pressure * Ability to successfully execute remote presentations * Ability to create, build and deliver customized presentation content * You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption. Hiring salary range: $58,800- $90,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $58.8k-90k yearly 50d ago
  • Program Support Assistant

    Healthcare Financial, Inc. 3.7company rating

    Quincy, MA jobs

    Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Power Our Operations as a Program Support Assistant! Are you highly organized, detail-driven, and passionate about supporting operational excellence? Our team is looking for a Program Support Assistant to provide essential administrative and data-entry support, with a key focus on processing medically complex entries and ensuring the accuracy and integrity of our data. In this role, you will help maintain smooth workflows across the Operations department and collaborate with team members to keep critical processes running efficiently. What You'll Do Enter accurate and timely data into internal systems and client platforms, including medically complex cases. Verify and update member information to ensure compliance with operational standards. Support the Operations team with case manager referrals, documentation, reporting, and follow-up activities. Collaborate with team members to resolve discrepancies and uphold data accuracy. Assist with operational initiatives and special projects as directed by the Operations Manager. Respond to internal inquiries and provide day-to-day administrative support to maintain efficient operations. Perform other duties as assigned to support department needs. What You Bring Bachelor's Degree or equivalent experience (required). 2-3 years of administrative experience in a professional business setting; experience in communications, marketing, or customer service is a plus. Proficiency with MS Office applications (Excel required). Experience with Adobe InDesign (required). Experience with Salesforce or other CRM platforms (preferred). Strong time-management skills with the ability to juggle multiple priorities. Excellent organizational skills and high attention to detail. Outstanding written and verbal communication skills. Technically proficient, analytical, and able to learn new tools quickly. A proactive, self-starting work ethic with the ability to solve problems independently after initial training. A positive, patient attitude and the flexibility to adapt in a fast-paced, evolving environment. Ability to partner effectively with team members and manage multiple projects and deadlines. Why Join Us Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals. Collaborative Environment: Join a supportive, mission-driven team that values your ideas. Professional Growth: Opportunities for learning and advancement. Competitive Compensation: Salary and benefits that reflect your expertise. Flexibility: Work remotely or in a hybrid model that fits your life. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $40,000-$47,000 annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
    $40k-47k yearly Auto-Apply 7d ago
  • Information Security Intern

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions -Assist in troubleshooting and resolving technical issues. -May provide user support for software applications and hardware devices. -Help maintain accurate and up-to-date records of systems. -Assist with data entry, validation, and reporting tasks. -Assist in monitoring and maintaining system performance and security. -Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities - Basic understanding of information systems and healthcare technology preferred. - Familiarity with Microsoft Office Suite and database management tools. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 50d ago
  • Director of Revenue

    Boston Senior Home Care 3.8company rating

    Boston, MA jobs

    Job Title: Director of Revenue Business Unit: Administration Department: Fiscal Reports to: Chief Financial Officer with ancillary report responsibility to Chief Executive Officer FLSA: Exempt Classification: Full-Time (35 Hours) Grade: 16 Salary Range: $90,000 - $105,000 (Commensurate with experience) Offering a Sign-On Bonus: $1,000 SUMMARY OVERVIEW The Director of Revenue specializing in medical billing plays a crucial role in maximizing and safeguarding the financial health of Boston Senior Home Care. This individual is responsible for overseeing all aspects of medical billing operations, ensuring accurate, timely reimbursement of services, compliance with policies and regulations, and the maintenance of transparent financial processes. The Director of Revenue acts as a bridge between clinical/operational teams, administrative departments, external payers, and regulatory bodies, striving to optimize revenue cycle management while upholding the organization's mission-driven values. ESSENTIAL FUNCTIONS Duties 1-13 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions. * Revenue Cycle Oversight: Manage the end-to-end revenue cycle, including patient registration, charge capture, coding, claim submission, payment posting, denial management, and account reconciliation. * Medical Billing Management: Supervise the preparation and submission of medical claims to private insurers, government payers (Medicare/Medicaid), and other sources. * Compliance: Ensure adherence to federal, state, and local regulations, including HIPAA, Medicare/Medicaid guidelines, and nonprofit standards. Maintain up-to-date knowledge of billing requirements and industry changes. * Team Leadership: Direct, train, and support medical billing specialists and revenue cycle staff. Promote a collaborative, mission-focused work environment. * Process Improvement: Analyze billing procedures to identify inefficiencies and opportunities for improvement. Implement best practices to enhance accuracy, reduce denials, and accelerate payment cycles. * Financial Analysis & Reporting: Work with data analyst to provide financial reports related to billing, collections, accounts receivable, and payer mix. Present findings to directors and senior management. * Denial Management: Investigate and resolve denied or rejected claims, communicating with payers to appeal decisions and secure reimbursement. * Grant and Contract Revenue: Oversee billing and revenue processes associated with grants and government contracts. * Payer Relations: Build and maintain effective relationships with insurance representatives, government agencies, and third-party payers to facilitate timely payments and resolve billing issues. * Patient Financial Services: Ensure that consumer billing is clear, accurate, and compassionate, supporting equitable access to care regardless of financial situation. * Technology Utilization: Use billing software, electronic health records (EHR), and other digital tools to streamline operations, ensure data integrity, and monitor performance metrics. * Audit Preparation: Prepare for internal and external audits by maintaining thorough documentation and records. * Stakeholder Communication: Serve as a resource to clinical operations and executive staff regarding billing questions, procedures, and revenue policies. COMPETENCIES * Mission Alignment: Deep commitment to the values and mission of nonprofit healthcare, with a focus on serving vulnerable populations. * Ethics and Integrity: High level of professionalism, confidentiality, and ethical conduct in handling sensitive financial and patient information. * Adaptability: Ability to thrive in a dynamic environment and respond effectively to changes in regulations, payer requirements, or organizational priorities. * Customer Service: Compassionate approach to patient financial services, ensuring respectful, clear communication and support. * Collaboration: Proven ability to work cross-functionally with clinical, financial, and administrative teams. PERFORMANCE METRICS * Accounts Receivable Days: Monitor and reduce the average time to collect payments. * Denial Rate: Track and decrease the percentage of claims denied by payers. * Collections Efficiency: Increase the rate at which billed amounts are collected. * Compliance Record: Maintain a clean audit trail and adherence to all regulatory requirements SUPERVISORY RESPONSIBILITY This position will supervise and train medical billing and revenue cycle staff. WORK ENVIRONMENT * Office hybrid model, offering three days a week to work from home. Will require attendance at identified onsite meetings. * Schedule: Full-time, Monday through Friday, with occasional evenings or weekends for deadlines or audits. * Physical Requirements: Ability to sit for extended periods, use computer equipment, and handle paperwork. Reasonable accommodation available. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The employee must be able to carry 10 to 15 lbs. * The employee is regularly required to talk and hear * The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position, Monday-Friday, 9 a.m. - 5 p.m. HYBRID - 2 days per week on-site, 3 days remote per week REQUIRED/PREFERRED EDUCATION AND EXPERIENCE * Education: Bachelor's degree in finance, accounting, healthcare administration, business, or a related field. Advanced degree or relevant certifications (e.g., Certified Revenue Cycle Representative, Certified Medical Reimbursement Specialist) preferred. * Experience: Minimum of 5-7 years of progressively responsible experience in medical billing, healthcare revenue cycle management, or related financial roles within a nonprofit or healthcare setting. * Knowledge: Familiarity with nonprofit financial practices, medical coding, reimbursement methodologies, payer contract terms, and compliance standards. * Skills: Strong analytical skills, attention to detail, proficiency with billing software and EHRs, and advanced knowledge of Microsoft Excel and reporting tools. * Leadership: Demonstrated ability to lead, mentor, and develop a diverse team in a mission-driven environment. * Communication: Excellent written and verbal communication skills with the ability to explain complex billing concepts to both technical and non-technical audiences. * Problem-Solving: Resourceful and proactive in identifying issues, developing solutions, and driving process improvements. ADDITIONAL ELIGIBILITY QUALIFICATIONS * Sensitivity to older adult, disability and diversity issues * Commitment to maintaining members at home with dignity WORK AUTHORIZATION/SECURITY CLEARANCE * Must be able to work in the United States AAP/EEO STATEMENT Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.
    $90k-105k yearly 60d+ ago
  • Coordinator II, Performance Monitoring

    Cardinal Health 4.4company rating

    Boston, MA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.4-26.4 hourly 3d ago
  • Senior Manager, Quality Management Systems

    Crispr Therapeutics AG 4.6company rating

    Boston, MA jobs

    Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role. Responsibilities * Lead the QMS Program, specifically the deviation, CAPA, & change control programs * Develop, improve, and administer the QMS Program * Act as Kivo QMS business administrator * Provide subject matter expertise to improve the QMS * Develop and improve Quality department procedures * Train new users on Kivo QMS * Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records * Coordinate periodic review of QMS records * Generate metrics to ensure on-time record closure and identify corrective actions * Develop and present QMS metrics to management * Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions * Meet with QMS record owners and participants to ensure proper system usage * Support internal and external audits related to the QMS * Enhance the Quality Culture by being a proactive and professional resource for the business. Minimum Qualifications * Minimum of 10+ years' experience in related Biopharmaceutical QMS roles * Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred * BA or BS is preferred though long-time experience in QA may be acceptable * Strong organizational skills and attention to detail * Strong interpersonal skills * Computer skills and previous experience with eQMS * Ability to provide subject matter expertise regarding QMS implementation and administration * Systems Administration experience Preferred Qualifications * MS or advanced degree * Experience with Gene Therapy / Cell Therapy products * Previous experience with Kivo QMS * Computer System validation experience * Entrepreneurial and results driven * Project Management experience * MS Office proficiency Competencies * Collaborative - Openness, One Team * Undaunted - Fearless, Can-do attitude * Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. * Entrepreneurial Spirit - Proactive. Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $140,000 to $160,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************
    $102k-165k yearly est. 50d ago
  • Cash Posting and Credits Supervisor (Hybrid)

    Children's Hospital Boston 4.6company rating

    Boston, MA jobs

    The Cash Posting & Credits Supervisor oversees daily payment posting, credit balance resolution processes, and departmental staff. This role ensures that all payments are accurately posted and that all credit balances and overpayments are resolved promptly. The role demands a comprehensive understanding of medical cash reconciliation, refunds, and credit balance resolution processes, along with strong leadership skills to develop and guide the team. The role requires the ability to visualize and assist with implementation of strategic initiatives to optimize both the cash posting and credit resolution processes. Key Responsibilities: * Supervise the daily operations of the cash posting and credit balance teams, ensuring accurate and timely posting and reconciliation of all incoming payments, while maintaining credit balances in compliance with payer and regulatory guidelines, and Boston Children's Hospital policies. * Supervise the processing of payment batches, including denials, contractual adjustments, and guarantor payments, to ensure all payments batches are balanced and closed timely. * Oversee the analysis of Explanation of Benefits (EOB) information, including the review of co-pays, deductibles, co-insurance, contractual adjustments, denials, and other details, to ensure the accuracy of patient balances. * Lead the team in resolving any cash balance or posting errors and ensure proper documentation of these resolutions or related issues to safeguard the organization in the event of an audit. * Analyze and evaluate key performance indicators related to cash posting timeliness, accuracy, and backlogs, and train the cash posting team accordingly. * Prepare and evaluate reports on cash performance, offering data-driven insights into trends, gaps, and potential areas for improvement and addressing escalated posting issues. * Review all refund and retraction requests and approve those within the position's scope of authority. Minimum Qualifications Education: * High School Diploma/GED is required * Bachelor's degree is preferred * Epic Payment posting certifications is preferred Experience: * 3 years of experience in revenue management, particularly in the functional areas of cash posting, cash reconciliation and credit balance resolution is required #LI-POST #LI-Hybrid The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $58k-80k yearly est. 37d ago
  • Translational Research Project Manager - Breast Oncology

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    The **Translational Research Project Manager I (TRPM I)** oversees the daily coordination and management of translational and biobanking Breast Oncology research projects, which involves collecting various biological samples and clinical data. This role supports grant applications, progress reports, project initiation, regulatory compliance, and patient identification for research projects. The TRPM I bridges clinical and laboratory research by supporting both types of investigators. Additionally, the TRPM I indirectly supervises research coordinators and independently manages a portfolio of projects for each investigator. The specific tasks and responsibilities of the TRPM I vary based on departmental and investigator needs. **This position's work location is** **onsite at our main campus in the Longwood Medical Area** **with** **up to one day per week remote** **.** **T** **he selected candidate may only work remotely from a New England** **state (ME, VT, NH, MA, CT, RI).** Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Independent Project Management: Operate independently under the guidance of a senior manager, ensuring effective oversight and management of assigned projects. This involves coordinating various aspects of the project lifecycle, from initiation to completion, to meet research objectives. + Grant Support: Assist the Principal Investigator (PI) with grant applications and progress reports, playing a crucial role in securing funding for research initiatives. This includes gathering necessary data, preparing documentation, and ensuring timely submission to funding bodies. + Regulatory Compliance: Support the PI in meeting regulatory requirements, including protocol submissions, amendments, and deviation filings. This ensures that all research activities complies with legal and ethical standards, safeguarding the integrity of the projects. + Collaborative Meetings: Lead and participate in meetings with internal and external collaborators, fostering communication and collaboration among research teams. These meetings are essential for aligning project goals, sharing updates, and addressing any challenges that arise. + Staff Supervision Assistance: Assist Clinical Research Managers or Senior Translational Project Managers in supervising staff involved in project areas. This includes providing guidance, monitoring performance, and ensuring that team members adhere to project timelines and objectives. + Project Coordination: Responsible for the day-to-day coordination of research projects, ensuring that all tasks are executed efficiently and effectively. This involves managing schedules, resources, and communications to keep projects on track. + Bachelor's degree in a field relevant to Biology, biomedical sciences, public health, or a related discipline. **REQUIRED EXPERIENCE:** + Three (3) years of experience in clinical research or project management, preference for experience in translational research projects. + Experience with basic project management tasks, such as coordinating meetings and maintaining documentation. **PREFERRED EXPERIENCE:** + Experience in an academic institution with a proven track record of success in the clinical research field is preferred. + Experience in knowledge of regulatory affairs, research ethics, and Responsible Conduct of Research (RCR) is preferred. + Experience with basic grant writing and regulatory documentation is beneficial. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Basic understanding of translational research principles and biobanking processes. + Basic knowledge of regulatory affairs, research ethics, and responsible conduct of research + Familiarity with grant application procedures and regulatory compliance requirements. + Basic understanding of data collection and management practices in research settings. + Awareness of ethical considerations in clinical research and patient data handling. + Strong organizational skills for managing day-to-day project tasks. + Effective communication skills for interacting with research teams and stakeholders. + Competency in using project management software and tools. + Ability to draft clear and concise reports and documentation. + Ability to work independently under general supervision. + Capability to assist with basic grant and regulatory documentation. + Ability to identify and resolve minor issues in project execution. + Capability to support the integration of clinical and laboratory research efforts. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Salary Range:$79,400-$91,900 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $79.4k-91.9k yearly 9d ago
  • Community Healthlink Intern - Behavioral Health

    Umass Memorial Health 4.5company rating

    Worcester, MA jobs

    Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $15-15.5 hourly Auto-Apply 12d ago

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