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Best states for a technical support agent
Quoted expert
Kathleen Riley
- Rank 1 - 10
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Are you wondering which place in the United States is the best state for technical support agents? Knowing how challenging it is to figure out where to start your career or where to move to advance your career, we decided to bring you a list of best states for technical support agent jobs.Although there are abundant technical support agent jobs in the United States, a large number of them are in the West. Delaware is the best state in the country for technical support agent jobs.
To do that, we looked at the most recent data we have available for the following criteria -- average annual wages, and availability of jobs for technical support agents.We found that Delaware is the best state for technical support agent jobs, whereas Idaho is the worst.
10 best states for technical support agents in 2026
1. Delaware
Total technical support agent jobs: 379 Average annual salary: $35,390 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $51,000 Location Quotient: 1.16
2. New York
Total technical support agent jobs: 3,753 Average annual salary: $36,872 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $52,000 Location Quotient: 1.12
3. Alabama
Total technical support agent jobs: 1,229 Average annual salary: $35,160 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $49,000 Location Quotient: 1.07
4. Wisconsin
Total technical support agent jobs: 1,410 Average annual salary: $36,512 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $49,000 Location Quotient: 0.98
5. Minnesota
Total technical support agent jobs: 1,768 Average annual salary: $36,152 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $47,000 Location Quotient: 1.02
6. Connecticut
Total technical support agent jobs: 829 Average annual salary: $35,573 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $49,000 Location Quotient: 0.96
7. Ohio
Total technical support agent jobs: 2,893 Average annual salary: $31,772 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $44,000 Location Quotient: 1.08
8. District of Columbia
Total technical support agent jobs: 511 Average annual salary: $36,106 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $52,000 Location Quotient: 1.16
9. California
Total technical support agent jobs: 7,597 Average annual salary: $36,699 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $50,000 Location Quotient: 0.99
10. Michigan
Total technical support agent jobs: 2,803 Average annual salary: $30,330 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $41,000 Location Quotient: 1.38
Technical support agent jobsNear Columbus, OH
How Zippia determines the best states to be a technical support agent
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a technical support agent
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Delaware | $35,390 | $24,000 | 961,939 | 379 |
| 2 | New York | $36,872 | $26,000 | 19,849,399 | 3,753 |
| 3 | Alabama | $35,160 | $24,000 | 4,874,747 | 1,229 |
| 4 | Wisconsin | $36,512 | $27,000 | 5,795,483 | 1,410 |
| 5 | Minnesota | $36,152 | $27,000 | 5,576,606 | 1,768 |
| 6 | Connecticut | $35,573 | $25,000 | 3,588,184 | 829 |
| 7 | Ohio | $31,772 | $22,000 | 11,658,609 | 2,893 |
| 8 | District of Columbia | $36,106 | $24,000 | 693,972 | 511 |
| 9 | California | $36,699 | $26,000 | 39,536,653 | 7,597 |
| 10 | Michigan | $30,330 | $22,000 | 9,962,311 | 2,803 |
| 11 | Rhode Island | $33,516 | $24,000 | 1,059,639 | 274 |
| 12 | Tennessee | $31,968 | $23,000 | 6,715,984 | 1,405 |
| 13 | West Virginia | $32,751 | $23,000 | 1,815,857 | 312 |
| 14 | Pennsylvania | $30,717 | $21,000 | 12,805,537 | 3,496 |
| 15 | Massachusetts | $35,018 | $26,000 | 6,859,819 | 2,016 |
| 16 | South Carolina | $30,951 | $21,000 | 5,024,369 | 1,318 |
| 17 | Utah | $31,048 | $23,000 | 3,101,833 | 885 |
| 18 | New Mexico | $30,385 | $21,000 | 2,088,070 | 657 |
| 19 | Oregon | $33,046 | $25,000 | 4,142,776 | 1,033 |
| 20 | North Dakota | $29,557 | $23,000 | 755,393 | 303 |
| 21 | Virginia | $34,496 | $23,000 | 8,470,020 | 1,909 |
| 22 | Colorado | $31,671 | $23,000 | 5,607,154 | 1,824 |
| 23 | Maryland | $35,083 | $24,000 | 6,052,177 | 1,369 |
| 24 | Arizona | $30,937 | $22,000 | 7,016,270 | 1,646 |
| 25 | Louisiana | $30,325 | $20,000 | 4,684,333 | 1,011 |
| 26 | Oklahoma | $29,840 | $21,000 | 3,930,864 | 913 |
| 27 | North Carolina | $31,674 | $22,000 | 10,273,419 | 1,497 |
| 28 | Vermont | $31,089 | $24,000 | 623,657 | 213 |
| 29 | Kansas | $30,541 | $22,000 | 2,913,123 | 769 |
| 30 | Indiana | $30,389 | $22,000 | 6,666,818 | 1,563 |
| 31 | Missouri | $29,752 | $21,000 | 6,113,532 | 2,170 |
| 32 | Nevada | $29,027 | $21,000 | 2,998,039 | 823 |
| 33 | Kentucky | $30,789 | $22,000 | 4,454,189 | 562 |
| 34 | New Jersey | $33,334 | $23,000 | 9,005,644 | 1,352 |
| 35 | Iowa | $30,548 | $22,000 | 3,145,711 | 605 |
| 36 | South Dakota | $27,977 | $21,000 | 869,666 | 355 |
| 37 | Illinois | $30,668 | $22,000 | 12,802,023 | 3,265 |
| 38 | New Hampshire | $30,847 | $23,000 | 1,342,795 | 413 |
| 39 | Texas | $29,996 | $20,000 | 28,304,596 | 5,096 |
| 40 | Washington | $31,489 | $24,000 | 7,405,743 | 1,743 |
| 41 | Arkansas | $26,815 | $19,000 | 3,004,279 | 885 |
| 42 | Hawaii | $32,252 | $27,000 | 1,427,538 | 198 |
| 43 | Florida | $29,545 | $19,000 | 20,984,400 | 4,270 |
| 44 | Montana | $27,646 | $22,000 | 1,050,493 | 324 |
| 45 | Nebraska | $26,780 | $19,000 | 1,920,076 | 732 |
| 46 | Mississippi | $28,010 | $19,000 | 2,984,100 | 569 |
| 47 | Georgia | $28,908 | $20,000 | 10,429,379 | 2,582 |
| 48 | Maine | $27,166 | $21,000 | 1,335,907 | 377 |
| 49 | Wyoming | $27,439 | $20,000 | 579,315 | 159 |
| 50 | Alaska | $24,778 | $21,000 | 739,795 | 215 |
| 51 | Idaho | $26,535 | $20,000 | 1,716,943 | 395 |
Highest paying states for technical support agents
| Rank | State | Avg. Technical Support Agent Salary |
|---|---|---|
| 1 | Delaware | $35,390 |
| 2 | New York | $36,872 |
| 3 | Alabama | $35,160 |
| 4 | Wisconsin | $36,512 |
| 5 | Minnesota | $36,152 |
| 6 | Connecticut | $35,573 |
| 7 | Ohio | $31,772 |
| 8 | District of Columbia | $36,106 |
| 9 | California | $36,699 |
| 10 | Michigan | $30,330 |
| 11 | Rhode Island | $33,516 |
| 12 | Tennessee | $31,968 |
| 13 | West Virginia | $32,751 |
| 14 | Pennsylvania | $30,717 |
| 15 | Massachusetts | $35,018 |
| 16 | South Carolina | $30,951 |
| 17 | Utah | $31,048 |
| 18 | New Mexico | $30,385 |
| 19 | Oregon | $33,046 |
| 20 | North Dakota | $29,557 |
| 21 | Virginia | $34,496 |
| 22 | Colorado | $31,671 |
| 23 | Maryland | $35,083 |
| 24 | Arizona | $30,937 |
| 25 | Louisiana | $30,325 |
| 26 | Oklahoma | $29,840 |
| 27 | North Carolina | $31,674 |
| 28 | Vermont | $31,089 |
| 29 | Kansas | $30,541 |
| 30 | Indiana | $30,389 |
| 31 | Missouri | $29,752 |
| 32 | Nevada | $29,027 |
| 33 | Kentucky | $30,789 |
| 34 | New Jersey | $33,334 |
| 35 | Iowa | $30,548 |
| 36 | South Dakota | $27,977 |
| 37 | Illinois | $30,668 |
| 38 | New Hampshire | $30,847 |
| 39 | Texas | $29,996 |
| 40 | Washington | $31,489 |
| 41 | Arkansas | $26,815 |
| 42 | Hawaii | $32,252 |
| 43 | Florida | $29,545 |
| 44 | Montana | $27,646 |
| 45 | Nebraska | $26,780 |
| 46 | Mississippi | $28,010 |
| 47 | Georgia | $28,908 |
| 48 | Maine | $27,166 |
| 49 | Wyoming | $27,439 |
| 50 | Alaska | $24,778 |
| 51 | Idaho | $26,535 |
Expert opinions on the best states for technical support agents
Are there any particularly good places in the United States for technical support agents to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
Technical support agent best states FAQs
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Updated January 8, 2025