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Best technician support team leader certifications
Technician support team leader certifications allow job seekers to demonstrate their competency as an technician support team leader to employers. However, not all technician support team leader certifications provide the same value for job seekers.
The best certifications for a technician support team leader are Certified Network Computer Technician (CNCT), Network 5 Certification, and Microsoft Certified Desktop Support Technician (MCDST).
Below is a list of the best technician support team leader certifications. Obtaining an technician support team leader certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for technician support team leaders
| Rank | Technician support team leader certification | Organization |
|---|---|---|
| 1 | Certified Network Computer Technician (CNCT) | ETA |
| 2 | Network 5 Certification | EC-Council |
| 3 | Microsoft Certified Desktop Support Technician (MCDST) | MS |
| 4 | Certified Phlebotomy Technician (CPT) | NHA |
4 best technician support team leader certifications
1. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
2. Network 5 Certification
Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Microsoft Certified Desktop Support Technician (MCDST)
Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
4. Certified Phlebotomy Technician (CPT)
A Certified Phlebotomy Technician (CPT) draws blood from patients or donors in hospitals, blood banks, or similar facilities for analysis or other medical purposes.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a technician support team leader?
The best technician support team leader certification is Certified Network Computer Technician (CNCT). The Certified Network Computer Technician (CNCT) is awarded by the ETA International. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this technician support team leader certification:
- To become a certified Certified Network Computer Technician (CNCT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 4 year.
The most common combination of technician support team leader certifications include: Certified Network Computer Technician (CNCT), Network 5 Certification, and Microsoft Certified Desktop Support Technician (MCDST).
Online courses for technician support team leaders to earn certifications
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
3. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
4. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
5. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
6. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
7. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
8. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
9. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
10. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
11. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
12. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
13. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
14. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
15. Virtual Teams: Remote Team Management & Leadership
Managing a remote team as a leader. Virtual team management & motivation...
16. Windows Server 2019: Active Directory, GPO, R. Server Access
Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...
17. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
18. [Active Directory] Management using Windows PowerShell
[Power Shell] Simplified practical knowledge for automation & management of [Active Directory] using Windows Power Shell...
19. Active Directory Pentesting With Kali Linux - Red Team
Attacking and Hacking Active Directory With Kali Linux Full Course - Red Team Hacking Pentesting...
20. Remote Desktop Services Windows Server 2016
Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...