Telemarketer
Telemarketer job in Great Neck, NY
Telemarketer Location: Great Neck, NY
Here is what we are looking for:
· Conduct outreach via telephone to prospects and existing customers.
· Provide live transfers as warm leads to mortgage banking officers and schedule appointments.
· Keep accurate and detailed records of all calls made and the results that are achieved.
· Work efficiently to supersede expectations in making outreach to campaign targets timely.
· Act as a representative of the client and represent their interests at all times.
· Use company script guideline appropriately and follow detailed briefs to conduct calls.
Qualifications:
· Ability to handle high call volume in a fast paced environment.
· Demonstrate ability to exhibit understanding of clients, products, services and the objectives of specific campaigns.
· Ability to learn and understand banking procedures and regulations.
What you will get:
· Competitive compensation and incentives
· 401k
· A supportive positive management team
· Technical support providing help desk, reporting and lead management, equipment troubleshooting and more
Come join our team! We will help you meet and exceed your goals for 2025 and beyond!
Specialized Travel Consultant (Amex GBT Ovation- New York Onsite)
Telemarketer job in New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultant will work at our clients New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation at an elite law firm. Working from the New York City client office, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
· Advise and arrange travel for corporate business customers (both individuals and groups)
· Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
· Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
· Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
· Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
· Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
· Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
· Passion for excellence in client service, including proactive anticipation of needs
· Native GDS expertise (Sabre)
· Professional communication (written and verbal)
· Attention to detail
· Act with integrity, and look after personal traveler information
· Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
· Resolving customer issues quickly and independently
Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations).
d comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
Auto-ApplySpecialized Travel Consultant (Amex GBT Ovation- New York Onsite)
Telemarketer job in New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultant will work at our clients New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation at an elite law firm. Working from the New York City client office, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
* · Advise and arrange travel for corporate business customers (both individuals and groups)
* · Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
* · Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
* · Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
* · Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
* · Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
* · Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
* · Passion for excellence in client service, including proactive anticipation of needs
* · Native GDS expertise (Sabre)
* · Professional communication (written and verbal)
* · Attention to detail
* · Act with integrity, and look after personal traveler information
* · Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
* · Resolving customer issues quickly and independently
* Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations).
d comprehensive understanding of fares and ticketing rules for car, air, and hotel
* Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
* Native GDS expertise (Sabre)
* Professional communication (written and verbal)
* Strong attention to detail
* Act with integrity, and look after personal traveler information
* Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
* Resolving customer issues quickly and independently
* Teamwork and openness to feedback
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
* Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
* Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
* Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
* We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
* And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Auto-ApplyRepossession Agent
Telemarketer job in New York, NY
At Whizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we're here to help them succeed and make their life easier. Our ultimate goal is to make transportation as seamless and hassle-free as possible, so drivers can focus on delivering top-quality service to their customers.
We are currently looking for a Repossession Specialist to join our growing operations team.
Responsibilities
Contact delinquent customers to resolve outstanding debts and coordinate repossessions.
Locate and recover stolen or defaulted bikes using tracking tools and field operations.
Collaborate with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards.
Travel within New York and to other cities (e.g., Philadelphia, Boston) as needed to carry out repossessions.
Maintain accurate records in Google Sheets/Excel and submit daily status updates and end-of-day reports via company tools.
Complete additional tasks as assigned by other departments.
Requirements
Ability to work in a fast-paced and changing environment.
Minimum 1 year of experience in security, police, military, or a related field (preferred).
Strong multitasking, attention to detail, organizational, and interpersonal skills.
Ability to effectively communicate with law enforcement and delinquent customers.
Car ownership (preferably large enough to transport electric bikes) and willingness to use it for the job.
Comfort navigating throughout NYC and open to occasional day trips outside NY/NJ.
Benefits
Type of Employment:
Type: Full-time (1099 Contract)
Weekly Hours Requirement: 40 hours
Compensation:
Fixed Monthly Base Salary
Bonus: Competitive bonus structure based on volume of successful recoveries
Reimbursements: Travel costs - including gas, tolls upon request, and compensation for out-of-state trips
Auto-ApplyJunior Agent for Top Producing Team
Telemarketer job in New York, NY
Job Description Howard Hanna Real Estate Services, the nation's largest independent brokerage, has officially entered New York City by joining forces with Elegran. Together, we bring the scale and resources of a national leader with the personalized service of a boutique.
Founded in 1957 as a family-run business, Howard Hanna has grown into the nation's #1 family-owned brokerage - rooted in integrity, innovation, and community. Now, that legacy meets New York City, pairing scale and resources with independence and entrepreneurial spirit.
Roles & Responsibilities - Opportunities & Lead Flow
As a Junior Agent on our team, you'll have access to a strong pipeline of team-generated buyers and sellers, giving you the opportunity to build experience and production quickly. This includes:
Buyer and seller leads under $1M, allowing you to gain hands-on transactional experience with motivated clients.
The chance to work directly with team leads' clients, assisting throughout the showing, offer, and contract process.
Support on team listings, including exposure to high-end luxury properties-most notably a flagship $56M listing-offering exceptional learning opportunities, brand elevation, and access to a level of inventory rarely available to junior agents.
Involvement in listing preparation, showing coordination, marketing support, and client communication for both entry-level and luxury inventory.
Coordinating Showings
Manage and schedule property showings on behalf of the team clients, ensuring seamless communication between clients, agents, and listing contacts.
Confirm appointments, track availability, and maintain an organized showing calendar with strong attention to detail.
Prepare showing itineraries and access information to ensure all appointments run smoothly.
Showing Property
Conduct property tours for buyers and renters, delivering a polished, knowledgeable, and professional experience.
Highlight key features and benefits of each property while addressing questions and gathering feedback to share with team lead.
Provide timely updates to the lead agent and assist with follow-up communications.
Professional Qualities We're Looking For
Detail-Oriented: Able to manage multiple showings, schedule changes, and team needs with accuracy.
Quick to Respond: Prompt communication with interested buyers/tenants, listing agents, team members to keep the process moving efficiently.
Responsible & Dependable: Shows up prepared, represents the team professionally, and follows through on all tasks.
This role offers the rare combination of steady lead flow, real transaction opportunities, and luxury market exposure-ideal for a driven junior agent looking to accelerate their career.
Located in Midtown West and in a Class A building that is convenient to all transportation lines, Howard Hanna Elegran Real Estate is a team of motivated and client-oriented professionals who are dedicated to elevating the standards of the industry. Compensation is based on commission.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Agentic AI systems
Telemarketer job in New York, NY
Must Have Technical/Functional Skills * Design, evaluate, and productionize agentic AI systems that autonomously or semi autonomously plan tasks, call internal/external tools, reason over structured & unstructured data, and deliver measurable business outcomes with reliability, safety, and auditability.
Key Responsibilities
* Agentic AI & LLM Engineering
* Architect tool using agents (function/tool calling, routing, planning, reflection/self critique, memory/state).
* Build multi agent workflows (specialist/reviewer/executor) using LangGraph, AutoGen, CrewAI or equivalent.
* Implement robust RAG (indexing/chunking, hybrid search, rerankers) with citation first outputs.
* Enforce guardrails (prompt/policy templates, PII redaction, allow/deny tool lists) and structured outputs (JSON/Pydantic).
* Design, evaluate, and productionize agentic AI systems that autonomously or semi autonomously plan tasks, call internal/external tools, reason over structured & unstructured data, and deliver measurable business outcomes with reliability, safety, and auditability.
Roles & Responsibilities
Data Science & ML
* Develop classical and modern ML models (classification, regression, time series, anomaly detection, NLP).
* Perform feature engineering, model selection, error analysis, and combine symbolic rules with learned models where it improves reliability.
* Run offline/online experiments; own baselines, ablations, and causality/sensitivity checks where relevant.
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $100,000-$120,000 a year
Intake Agent
Telemarketer job in New York, NY
Essen Health Care
is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx.
Job Summary
Job Summary: We are seeking a dedicated intake coordinator to join the staff of our medical facility. You will be responsible for greeting incoming patients, recording their personal details, gathering medical histories, and obtaining any health insurance information they have. To be successful as an intake coordinator, you should be highly organized and detail-oriented. Top candidates will also have excellent interpersonal skills, with a strong aptitude for great customer service.
Responsibilities
Responsibilities include:
Welcoming patients to the facility.
Completing all admissions paperwork and entering it digitally.
Verifying medical insurance coverage and benefits for each patient.
Scheduling appointments for consultations, tests, and procedures.
Answering phone and email inquiries.
Addressing any patient complaints or concerns.
Performing clerical work, such as filing, copying, and faxing.
Preparing and maintaining patient charts.
Complying with the regulations and policies of the facility.
Qualifications
Job Requirements:
High school diploma or GED.
A minimum of two years' experience in patient intake or medical office administration.
Strong affinity for customer service.
Working knowledge of office management and filing systems.
Excellent organizational and time-management skills.
Great communication and interpersonal skills.
Proficient computer literacy.
Ability to work in a fast-paced environment
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population
Auto-ApplyAgent Code: ZBP-FBFL
Telemarketer job in New York, NY
Opportunities Available Nationwide! Paycheck EVERY FRIDAY! * Freedom Driver : Load board Freight! Choose your home time. We Offer: * Earn 80% of Linehaul * Dry Van freight * Choose your own freight * Choose your own loads * Negotiate your rates * Pick your home time
* Online orientation (No travel)
* All documents will be sent directly to your home
* Easy onboarding process with no cost to you
* Consistent revenue week in and week out
* Driver referral program
Keys to your success:
* Over 5000 customers nationwide.
* Fuel card & discounts
* No cargo insurance needed (Bobtail and physical damage on truck required.)
* Plate program $50/week.
* Every Friday direct deposit!
* Free ELD Geotab device.
Minimum Hiring Requirements:
* CDL Class A Driver's License
* 2000 Tractor or newer
* A tractor that meets or exceeds FMCSA safety regulations
* 1 year of Tractor Trailer Experience
Appointment Setter - Hiring This Week
Telemarketer job in Hempstead, NY
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
Auto-ApplyTravel Experience Specialist - WFH
Telemarketer job in New York, NY
Job Description
About the role The Travel Experience Specialist designs and delivers memorable, client-focused travel experiences from concept through completion. You'll combine destination knowledge, supplier relationships and hands-on coordination to craft itineraries and on-trip support that exceed client expectations. This role suits a service-minded planner who enjoys curating unique travel moments, troubleshooting logistics, and working with both leisure and small-group clients.
Key responsibilities
Consult with clients to understand travel goals, interests, budgets and special requirements.
Design bespoke itineraries that may include luxury stays, local experiences, guided tours, transfers and activities.
Source and negotiate with suppliers, guides and local partners to secure the best available options and value.
Confirm reservations, prepare client documents (vouchers, contact lists, maps) and ensure all logistical details are accurate.
Provide pre-trip advice and on-trip support, responding promptly to client questions, changes or issues.
Monitor bookings for schedule changes, service disruptions or safety alerts and proactively communicate solutions.
Maintain detailed client records, preference profiles and trip notes in the CRM or booking system.
Collect post-trip feedback and identify opportunities to improve future experiences.
Requirements
2+ years experience in travel planning, concierge services, hospitality or a closely related role preferred.
Strong customer-service and relationship-building skills with a polished, professional demeanor.
Excellent organizational ability, attention to detail and comfort managing complex, multi-component itineraries.
Effective problem-solving skills and the ability to act calmly under time pressure.
Basic computer skills required (Microsoft Office especially Excel and Word email and internet research). Familiarity with CRMs, GDS or online booking platforms is an advantage.
Ability to work occasional early/late hours to support clients in different time zones and, when required, to support onsite or local arrangements.
Discretion and professionalism in handling confidential client information.
Benefits
Competitive compensation with opportunities for performance-based incentives,
Flexible work arrangements or hybrid options depending on company policy.
Professional growth and exposure to a wide range of travel styles and destinations.
Supportive team culture and access to supplier networks and industry tools.
Employee travel discounts, partner perks and standard benefits where offered (paid time off, health coverage, etc., subject to company policy).
Appointment Setter / Scheduler At Societe Real Estate
Telemarketer job in New York, NY
Job Description
We are seeking a highly organized and professional Appointment Setter / Scheduler to join our team. In this role, you will be responsible for contacting prospective and existing clients, coordinating schedules, and ensuring that all appointments are accurately arranged. The ideal candidate is an excellent communicator, detail-oriented, and comfortable managing a high volume of calls and messages.
Key Responsibilities
Make outbound calls, send emails, and follow up with leads to schedule appointments.
Respond to incoming inquiries and efficiently coordinate appointment times.
Maintain and update calendars, ensuring all appointments are accurately logged.
Confirm, reschedule, and adjust appointments as needed.
Provide clear information to clients about appointment details and expectations.
Track interactions, document conversations, and update CRM systems.
Collaborate with team members to ensure smooth scheduling workflows.
Meet daily, weekly, and monthly appointment-setting goals.
Qualifications
Previous experience in appointment setting, scheduling, customer service, or similar roles preferred.
Strong verbal and written communication skills.
Excellent organizational and time-management abilities.
Comfortable handling a high volume of calls and messages.
Ability to multitask and work efficiently with minimal supervision.
Proficiency with calendar systems, CRM platforms, and basic computer applications.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Agent
Telemarketer job in New York, NY
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events.
Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.
Qualifications
High School Diploma or GED with law enforcement, military, and/or security experience. NYS unarmed security guard license is required.
Concierge-level customer service knowledge.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Regular computer usage.
Occasional reaching and lifting of small objects and operating office equipment.
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergency situations.
Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
Travel, as required.
Benefits
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Posted Salary Range
Starting from USD $35.00/Hr.
Travel-Allied/Professional-Brooklyn
Telemarketer job in New York, NY
Title: Allied Professional
Specialty: Sterile Processing Tech
Unit: Central Sterile Technician
Prominent Facility!
Shift: Evening 2 positions1-3pm-11pm1-4pm-12am 5x8 Hr
Requirements: Sterile Processing Tech License
At least 1 year experience
9 Reasons You Should Join Us Today! Discover exciting BENEFITS:
Awesome Pay
Award Winning Support
Referral Bonus
Great Place To Work Certified
Benefit Debit Card
Paid Sick Leave
Medical & Dental Coverage
Exclusive Discounts to shopping, theme parks, hotels, attractions...
Let`s GO TRAVEL! Travel Packages! Featuring FREE housing, stipends, meals, & bonuses
Business Concierge Travel Experience Consultant III Onsite Broadway NY
Telemarketer job in New York, NY
Business Concierge Travel Experience Consultant III Onsite Broadway NY - (250000A2) Concierge Travel Counselor - Entertainment News Media ClientCWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.
Joining CWT means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment.
In the Traveler Experience organization, we provide more than just a booking.
Through the combination of people and technology, we are focused on the complete travel experience - delivering world-class service to our customers through the channels they prefer.
We are on a journey to become the leading digital travel management company, and we will get there by moving forward together.
Position OverviewTraveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub.
This team provides end-to-end, full scope travel services for the highest-level travelers.
Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives.
Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through.
Concierge level service and experience is a must.
Travel counselors would be supporting a global account, including booking for travelers in multiple countries.
Position is Mon-Fri 9-6 east Time Zone.
Position Description· Creates and accurately completes complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (Concierge) travelers· Acts as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience - entertainment sector requires a high level of creativity and thoughtful offerings.
· Handles special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.
)· Proactively offers best options based on client travel policy and requirements for each interaction· Responds to requests (phone, email, chat) promptly, completely, and professionally· Accurately follows and applies client travel policy based on travel type and client expectations · Demonstrates excellent professional customer service and problem resolution skills.
Patience and understanding is key.
· May function as a SME with specific client knowledge and/or serve as the customer point of contact· May manage first level customer complaints/escalation (pre-travel or on-trip)· Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares for all traveler types and destinations globally· Ability to thrive as a positive individual contributor in a high-touch, complex interaction environment · Proactively assists the team and other team members in resolving problems, learning and research· Provides new ideas, feedback and out of the box thinking to leadership· Uses correct grammar during all interaction (email/phone/chat)· Effectively demonstrates patience, empathy, understanding while controlling the contact · Must be a “Team Player” and work cohesively with others internally and externally · Ability to work and adapt in a constantly changing, fast paced environment· Assignments include both routine and non-routine work· Reconfirmation of group travel itineraries prior to travel dates· Proactively contacting suppliers with any special requests such as seat assignments, group seats, special meals, baggage, production equipment and hotel request as per talent contracts· Waitlist and proactively follow up on waitlisted flights to complete group requests· Maximize the use of client negotiated airfares, cars and hotels · Arrange Meet n Greet and car/limo ground transportation · Set up direct billing for car and hotel reservations as needed· Work with hotel group desk for reservations over 10 guests· Contact hotels to request assistance in waiving “no show” charges· Build close and trusted relationship with travel arranger and production coordinators· Be knowledgeable on Publicity and Press Junket dates, locations, upcoming events and shows· Manage sensitive and confidential private data for each Talent traveler· Assist travel arrangers with billing and T&E reconciliations· Opportunities will exist for some team members to travel and act as on-site Publicity and Press Junkets Travel Coordinator#LI-VB1 #LI-onsite Qualifications Qualifications· 7+ years of experience working in a customer service environment that includes 5+ years as a travel counselor· Must have Concierge, VIP, or Specialty travel counselor experience.
Position Requirements· Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, or other specialty travel.
Strong customer service and phone/email writing skills is required.
· Knowledge, skills and abilities · Strong verbal and written communication skills· High attention to detail· Great active listening and information gathering skills· Proactive consultant - solutions oriented and accountable· Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex international reservations and changes)· Solid grasp of world geography and international travel routings· Highly skilled on Sabre GDS· Able to use current technology and easily adapt to changes in technology as they come.
· Must be able to thrive in an ever-changing technical environment.
· Ability to work flexible hours and adjust shift as needed for coverage or world events· Microsoft Outlook, Word and Excel CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
#LI-onsite Primary Location: New YorkWork Arrangement: Office - CWTEmployment type: StandardJob Family: Travel CounselorsScope: CountryTravel: NoShift: Day JobOrganization: TX_Operations_All Countries (Non-GSC) Experience Level: 5 to 7 years Job Posting: Dec 9, 2025 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
Auto-ApplyBusiness Concierge Travel Experience Consultant III Onsite Broadway NY
Telemarketer job in New York, NY
Concierge Travel Counselor - Entertainment News Media Client CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience. Joining CWT means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment.
In the Traveler Experience organization, we provide more than just a booking. Through the combination of people and technology, we are focused on the complete travel experience - delivering world-class service to our customers through the channels they prefer. We are on a journey to become the leading digital travel management company, and we will get there by moving forward together.
Position Overview
Traveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub. This team provides end-to-end, full scope travel services for the highest-level travelers. Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives. Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through. Concierge level service and experience is a must.
Travel counselors would be supporting a global account, including booking for travelers in multiple countries.
Position is Mon-Fri 9-6 east Time Zone.
Position Description
* Creates and accurately completes complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (Concierge) travelers
* Acts as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience - entertainment sector requires a high level of creativity and thoughtful offerings.
* Handles special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.)
* Proactively offers best options based on client travel policy and requirements for each interaction
* Responds to requests (phone, email, chat) promptly, completely, and professionally
* Accurately follows and applies client travel policy based on travel type and client expectations
* Demonstrates excellent professional customer service and problem resolution skills. Patience and understanding is key.
* May function as a SME with specific client knowledge and/or serve as the customer point of contact
* May manage first level customer complaints/escalation (pre-travel or on-trip)
* Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares for all traveler types and destinations globally
* Ability to thrive as a positive individual contributor in a high-touch, complex interaction environment
* Proactively assists the team and other team members in resolving problems, learning and research
* Provides new ideas, feedback and out of the box thinking to leadership
* Uses correct grammar during all interaction (email/phone/chat)
* Effectively demonstrates patience, empathy, understanding while controlling the contact
* Must be a "Team Player" and work cohesively with others internally and externally
* Ability to work and adapt in a constantly changing, fast paced environment
* Assignments include both routine and non-routine work
* Reconfirmation of group travel itineraries prior to travel dates
* Proactively contacting suppliers with any special requests such as seat assignments, group seats, special meals, baggage, production equipment and hotel request as per talent contracts
* Waitlist and proactively follow up on waitlisted flights to complete group requests
* Maximize the use of client negotiated airfares, cars and hotels
* Arrange Meet n Greet and car/limo ground transportation
* Set up direct billing for car and hotel reservations as needed
* Work with hotel group desk for reservations over 10 guests
* Contact hotels to request assistance in waiving "no show" charges
* Build close and trusted relationship with travel arranger and production coordinators
* Be knowledgeable on Publicity and Press Junket dates, locations, upcoming events and shows
* Manage sensitive and confidential private data for each Talent traveler
* Assist travel arrangers with billing and T&E reconciliations
* Opportunities will exist for some team members to travel and act as on-site Publicity and Press Junkets Travel Coordinator
#LI-VB1
#LI-onsite
Qualifications
* 7 years of experience working in a customer service environment that includes 5 years as a travel counselor
* Must have Concierge, VIP, or Specialty travel counselor experience.
Position Requirements
* Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, or other specialty travel. Strong customer service and phone/email writing skills is required.
* Knowledge, skills and abilities
* Strong verbal and written communication skills
* High attention to detail
* Great active listening and information gathering skills
* Proactive consultant - solutions oriented and accountable
* Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex international reservations and changes)
* Solid grasp of world geography and international travel routings
* Highly skilled on Sabre GDS
* Able to use current technology and easily adapt to changes in technology as they come.
* Must be able to thrive in an ever-changing technical environment.
* Ability to work flexible hours and adjust shift as needed for coverage or world events
* Microsoft Outlook, Word and Excel
CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
#LI-onsite
Communications Agent
Telemarketer job in Jersey City, NJ
Job DescriptionDescription Job Title: Communications Agent Job Type: Full-Time We are seeking a dynamic and detail-oriented Communications Agent to join our team. The Communications Agent will play a critical role in managing and enhancing our organization's external and internal communications. The ideal candidate has excellent written and verbal communication skills, a knack for storytelling, and the ability to adapt messaging to reach diverse audiences. They will work closely with team members across departments to ensure consistent, engaging, and professional communication.
Key Responsibilities
Media Relations: Act as the liaison with media outlets, building and maintaining relationships with journalists, handling press inquiries, and managing press lists.
Brand Messaging: Ensure consistency in brand voice and messaging across all communications and marketing materials.
Internal Communications: Collaborate with HR and leadership to create internal communications that inform and engage employees, including newsletters, announcements, and policy updates.
Crisis Communication: Assist in the development and execution of crisis communication strategies, providing timely and accurate information to internal and external stakeholders.
Event Support: Support marketing and communications efforts around events, including promotions, on-site support, and post-event communications.
Skills, Knowledge and Expertise
Strong writing, editing, and verbal communication skills.
Proficiency in Microsoft Office, Google Workspace, and design tools (e.g., Adobe Creative Suite, Canva) a plus.
Familiarity with social media analytics and media tracking tools.
Ability to work under tight deadlines, manage multiple projects, and adjust to shifting priorities.
Benefits
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Retirement plan with company match.
Professional development opportunities.
Fun and creative work environment.
Receiving Agent
Telemarketer job in New York, NY
POSITION DESCRIPTION POSTION: RECEIVING AGENT FLSA DESIGNATION: NON-EXEMPT PAY RATE: $19.00 PER HOUR DIRECTOR OF PURCHASING The receiving agent will receive & reconcile against POs/Invoices/Pick Lists for all incoming orders to the property.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Verify, count and sign packing slips, match with invoices and codes for accounting.
Communicate shorts and overages on invoices.
Responsible for organization and sanitation of receiving areas and storage rooms.
Label and store items accordingly to maintain a neat and organized storage space.
Maintain storage spaces for equipment, hotel essentials and supplies.
Receive and organize all equipment and deliveries, making sure all items are stored correctly.
Communicate all discrepancies to the managers.
Store & rotate all deliveries to the hotel.
Completing task assigned by the manager in a timely fashion.
OTHER:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the industry, Employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all Employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
Respond quickly and properly in any Facility emergency situation.
Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.
Maintain cleanliness in all areas of the Facility.
The ability to perform other tasks or project as assigned by Cipriani Management.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Bilingual - Ability to communicate effectively in Spanish and English is a must.
Extensive knowledge in food & beverage and quality assurance is required.
Knowledge of proper handling of fresh products, dries, and beverages is required.
Previous proven work experience in a similar role.
Able to speak, read, write, and understand the primary language(s) used in the workplace.
Able to learn and perform all essential job functions accurately and safely.
Auditory and visual abilities to observe and detect signs of emergency situations.
Ability to work a flexible schedule including but not limited to weekends, nights, or holidays.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Most work tasks are performed indoors. Temperature is moderated and controlled by facility. As well as there could be some outdoor transporting that will need to be conducted on a per case basis.
environmental systems.
Able to stand and exert well-paced mobility for an extended period of time.
Able to carry & lift up to 75lbs. on a regular and continuing basis.
Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.
Manual dexterity required to use and operate all necessary equipment.
Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees.
QUALIFICATION STANDARDS:
Education: High school or equivalent education preferred.
Experience Required: 6 months - 1 year relevant experience required.
Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits.
Grooming: All employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” Employer.
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bDo5Oynbo3
Cross Trained Agent
Telemarketer job in Ronkonkoma, NY
Job DescriptionSUMMARY:Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station. PRIMARY RESPONSIBILITIES:
Check in passengers and baggage using Cape Air's passenger service system
Make passenger reservations and rebook flights
Make boarding announcements
Provide extra assistance to passengers with special needs
Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
Share information with pilots/ramp/operations using radio communications
Organize ticket and cash reports
Handle delayed or missing baggage and process claims
Assure compliance with FAA and airport security procedures
Meet and marshal aircraft
Fueling Cape Air aircraft, if applicable to station operations
Load and unload passengers and their baggage
Escort passengers out to the aircraft
Additional duties as assigned
QUALIFICATIONS:
Airline work experience preferred
Airline reservation system experience preferred
Must be at least 18 years old
Must hold a high school diploma or equivalent
If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location
Must be able to lift up to 70 lbs.
Basic computer skills required
Excellent communication and excellent customer service skills required
Ability to interact effectively with others
Ability to work independently and adapt to changing work priorities
Ability to communicate effectively, orally and in writing
Flexibility of schedule is a must
This position will often require working nights, weekends and holidays
Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Defense & Government Travel Consultant I (entry level) Fort Lee/ Gregg Adams Virginia (onsite)
Telemarketer job in Fort Lee, NJ
Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk.
Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips.
Welcome to a culture of caring
Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are.
Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed.
We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues.
Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before.
We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today.
As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spredustry.
Your mission, should you choose to accept it…
ad across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the in
Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees.
On a day-to-day basis, you will:
* Create and complete travel arrangements (air, hotel, car, rail)
* Ensure reservations are built according to client standards and preferences
* Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
* Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
* Escalate most complex bookings to more experienced staff
* Assignments include both routine and non-routine work
* Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
#LI-ONSITE #LI-AD1
No experience in defense & government travel? No problem.
Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry.
The kind of attributes we're looking for in new team members include:
Languages
* English fluent - written and spoken
* 2nd language a plus
Knowledge, Skills, and Abilities (KSAs)
* Detail-oriented
* Good verbal and written communication skills
* Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too
* Strong teamworking skills
* A positive, "can do" attitude
* Willingness to learn and grow!
CWT accepts Military experience/certifications as a substitute for some requirements.
Optional experience that's a plus
* Any travel industry-related experience
* Customer Service
What's in it for you?
There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know:
* Hands-on paid training in the travel industry
* Competitive compensation - including shift differentials, referral bonuses, and supplier incentives.
* 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
* Both on-site and home-based positions available
* Flexible working options: Full-time, part-time, working nights and weekends.
* Medical/dental/vision
* Employee discounts and supplier incentives
* Employee Assistance Program & Employee Resource Groups
* Salary Range between USD 32,000 - USD 39,000 yearly
Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review.
To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.
CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
#LI-ONSITE #LI-AD1
Cross Trained Agent
Telemarketer job in White Plains, NY
Job DescriptionSUMMARY:Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station.
PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air's passenger service system• Make passenger reservations and rebook flights• Make boarding announcements• Provide extra assistance to passengers with special needs• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station• Share information with pilots/ramp/operations using radio communications• Organize ticket and cash reports• Handle delayed or missing baggage and process claims• Assure compliance with FAA and airport security procedures• Meet and marshal aircraft• Fueling Cape Air aircraft, if applicable to station operations• Load and unload passengers and their baggage• Escort passengers out to the aircraft• Additional duties as assigned QUALIFICATIONS:• Airline work experience preferred• Airline reservation system experience preferred• Must be at least 18 years old• Must hold a high school diploma or equivalent• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location• Must be able to lift up to 70 lbs.• Basic computer skills required• Excellent communication and excellent customer service skills required• Ability to interact effectively with others• Ability to work independently and adapt to changing work priorities• Ability to communicate effectively, orally and in writing• Flexibility of schedule is a must• This position will often require working nights, weekends and holidays• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit