Telephone clerk demographics and statistics in the US
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Telephone clerk demographics by:
Telephone clerk gender statistics
67.4% of telephone clerks are women and 32.6% of telephone clerks are men.
- Female, 67.4%
- Male, 32.6%
Telephone clerk gender ratio
| Gender | Percentages |
|---|---|
| Female | 67.4% |
| Male | 32.6% |
Telephone clerk gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$37,076
Female income
$35,544
Telephone clerk gender ratio over time
This data breaks down the percentage of men and women in telephone clerk positions over time. Currently, 67.4% of telephone clerks are female.
Telephone clerk gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 29.28% | 70.72% |
| 2011 | 30.79% | 69.21% |
| 2012 | 27.97% | 72.03% |
| 2013 | 30.67% | 69.33% |
| 2014 | 29.90% | 70.10% |
| 2015 | 31.54% | 68.46% |
| 2016 | 30.11% | 69.89% |
| 2017 | 31.50% | 68.50% |
| 2018 | 33.97% | 66.03% |
| 2019 | 29.87% | 70.13% |
| 2020 | 29.71% | 70.29% |
| 2021 | 32.58% | 67.42% |
Telephone clerk related jobs gender ratio
We compared telephone clerks with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Telephone Clerk | 33% | 67% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Telephone clerk demographics by race
The most common ethnicity among telephone clerks is White, which makes up 56.2% of all telephone clerks. Comparatively, 18.8% of telephone clerks are Hispanic or Latino and 13.0% of telephone clerks are Black or African American.
- White, 56.2%
- Hispanic or Latino, 18.8%
- Black or African American, 13.0%
- Asian, 6.4%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.9%
Telephone clerk race
| Telephone clerk race | Percentages |
|---|---|
| White | 56.2% |
| Hispanic or Latino | 18.8% |
| Black or African American | 13.0% |
| Asian | 6.4% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.9% |
Telephone clerk race and ethnicity over time
See how telephone clerk racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Telephone clerk race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.13% | 13.60% | 5.13% | 15.27% |
| 2011 | 62.30% | 13.99% | 5.34% | 15.04% |
| 2012 | 62.13% | 13.62% | 5.28% | 15.59% |
| 2013 | 61.24% | 13.94% | 5.39% | 15.73% |
| 2014 | 61.41% | 13.64% | 5.42% | 16.00% |
| 2015 | 59.67% | 14.18% | 5.56% | 17.12% |
| 2016 | 60.29% | 13.99% | 5.38% | 16.75% |
| 2017 | 58.67% | 13.37% | 6.26% | 18.02% |
| 2018 | 59.02% | 13.85% | 5.69% | 17.68% |
| 2019 | 60.09% | 12.83% | 6.14% | 17.55% |
| 2020 | 57.95% | 12.83% | 6.27% | 17.57% |
| 2021 | 56.19% | 12.99% | 6.44% | 18.80% |
Telephone clerk wage gap by race
According to our data, asian telephone clerks have the highest average salary compared to other ethnicities. White telephone clerks have the lowest average salary at $36,432.
| Ethnicity | Salary |
|---|---|
| Unknown | $36,964 |
| White | $36,432 |
| Black or African American | $37,201 |
| Asian | $37,912 |
| Hispanic or Latino | $36,888 |
Average telephone clerk age
See how the average age of telephone clerks varies based on ethnicity and gender.
Male
Female
Telephone clerk age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 38 | 42 |
| Unknown | 30 | 37 |
| Asian | 31 | 38 |
| Hispanic or Latino | 29 | 33 |
| White | 35 | 45 |
| American Indian and Alaska Native | 38 |
Telephone clerk age breakdown
The average age of telephone clerks is 40+ years years old, representing 52% of the telephone clerk population.
Telephone clerk age breakdown
| Telephone Clerk Years | Percentages |
|---|---|
| 40+ years | 52% |
| 30-40 years | 20% |
| 20-30 years | 26% |
Telephone clerk educational attainment
The most common degree for telephone clerks is bachelor's degree, with 32% of telephone clerks earning that degree. The second and third most common degree levels are high school diploma degree at 30% and high school diploma degree at 20%.
- Bachelor's, 32%
- High School Diploma, 30%
- Associate, 20%
- Diploma, 7%
- Other Degrees, 11%
Telephone clerks by degree level
| Telephone clerk degree | Percentages |
|---|---|
| Bachelor's | 32% |
| High School Diploma | 30% |
| Associate | 20% |
| Diploma | 7% |
| Other Degrees | 11% |
Telephone clerk jobs you might like
Telephone clerk wage gap by degree level
According to the data, telephone clerks with a Bachelor's degree earn more than those without, at $38,670 annually. With a Master's degree, telephone clerks earn a median annual income of $37,754 compared to $36,962 for telephone clerks with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $37,754 |
| High School Diploma or Less | $35,589 |
| Bachelor's Degree | $38,670 |
| Some College/ Associate Degree | $36,962 |
Telephone clerk employment statistics
Most telephone clerks work for a private in the finance industry.
Company size where telephone clerks work
Below, you can see the size of companies where telephone clerks work.
Telephone clerk jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 23% |
| 500 - 1,000 employees | 13% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 25% |
Telephone clerk jobs by company type
Employees with the telephone clerk job title have their preferences when it comes to working for a company. For instance, most telephone clerks prefer to work at private companies over public companies.
Telephone clerk jobs by sector
| Company type | Percentages |
|---|---|
| Public | 21% |
| Private | 66% |
| Government | 13% |
Telephone clerk jobs by industry
The most common industries for telephone clerks are finance, health care and government.
Telephone clerk industry statistics
| Industry | Percentages |
|---|---|
| Finance | 14% |
| Health Care | 14% |
| Government | 12% |
| Fortune 500 | 12% |
| Hospitality | 10% |
| Transportation | 5% |
| Media | 5% |
| Professional | 5% |
| Technology | 5% |
| Telecommunication | 5% |
| Non Profits | 2% |
| Start-up | 2% |
| Real Estate | 2% |
| Utilities | 2% |
| Construction | 2% |
| Manufacturing | 2% |
Telephone clerk turnover and employment statistics
Telephone clerk unemployment rate over time
The unemployment rate for telephone clerks between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Telephone clerk unemployment rate by year
| Year | Telephone clerk unemployment rate |
|---|---|
| 2010 | 11.66% |
| 2011 | 11.10% |
| 2012 | 9.94% |
| 2013 | 9.44% |
| 2014 | 7.52% |
| 2015 | 6.66% |
| 2016 | 5.99% |
| 2017 | 5.17% |
| 2018 | 5.35% |
| 2019 | 4.18% |
| 2020 | 6.41% |
| 2021 | 6.31% |
Average telephone clerk tenure
The average telephone clerk stays at their job for 1-2 years, based on the 114 telephone clerks resumes in Zippia's database.
Telephone clerk tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 30% |
| 1-2 years | 40% |
| 3-4 years | 15% |
| 5-7 years | 9% |
| 8-10 years | 1% |
| 11+ years | 5% |
Telephone clerk LGBT ratio compared to similar jobs
Review the percent of telephone clerks that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telephone Clerk | 6.38% | - |
| Eligibility Worker | 6.73% | 19,954 |
| Passenger Relations Representative | 7.19% | 106,267 |
| File Clerk | 8.60% | 66,383 |
| Credit Checker | 8.99% | 11,860 |
| Library Circulation Clerk | 11.16% | 67,141 |
| Personnel Security Assistant | 15.31% | 44,808 |
Similar telephone clerk jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Worker | 6.73% | 19,954 |
| Passenger Relations Representative | 7.19% | 106,267 |
| File Clerk | 8.60% | 66,383 |
| Credit Checker | 8.99% | 11,860 |
| Library Circulation Clerk | 11.16% | 67,141 |
| Personnel Security Assistant | 15.31% | 44,808 |
Foreign languages spoken by telephone clerks
The most common foreign language among telephone clerks is Spanish at 77.8%. The second-most popular foreign language spoken is Portuguese at 11.1% and Arabic is the third-most popular at 11.1%.
- Spanish, 77.8%
- Portuguese, 11.1%
- Arabic, 11.1%
Telephone clerk languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 77.8% |
| Portuguese | 11.1% |
| Arabic | 11.1% |