THERAPY 2000 Remote jobs

Speech Language Pathologist (SLP) We're seeking a Speech-Language Pathologist (SLP) who is committed to helping children overcome barriers, achieve milestones, and flourish. This is an opportunity to create a balance that allows you to reach your full potential as an SLP without sacrificing your personal life. Position Type: Full Time / Part Time Fluent in Spanish is a plus! Why work with Care Options for Kids? ~ Provide home based services in a condensed geographic zone ~ Medical, Dental & Vision Insurance ~Unlimited Continuing Education Opportunities via an online portal ~ Industry-leading training ~ Office Team Support for all Non-Clinical Needs Billing, Referrals, Scheduling Assistance, Provider Office Coordination, and much more Must hold a Master's (minimum) degree in the field of Speech Therapy from an accredited program Meets the educational and experience requirements for a Certification of Clinical Competence in speech pathology by the American Speech-Language-Hearing Association (ASHA) Licensed to practice Speech Language Pathology in the State of occupancy Reliable transportation, valid driver's license and current auto liability insurance. At Care Options for Kids, each clinician is supported and empowered to develop their clinical and leadership skills, and we are dedicated to cultivating its team and promoting within. Scheduling is flexible, so each clinician can create a healthy work-life balance that meets their individual needs. Our staff and therapists work in alignment toward the same goal of providing each child with the opportunity to live their best life. Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law *

Remote Sales Manager (FIBC Bags $65K to $125K Dallas, TX About the Role: Are you a results-driven Sales Manager with a passion for driving business growth? We're looking for a motivated, experienced individual to lead our sales efforts in the FIBC bags sector. If you have a strong background in manufacturing or packaging sales and want to be part of a company that values strategic thinking and customer relationships, this role is for you. *Key Responsibilities: - Develop and implement targeted sales strategies to grow our footprint in the U.S. market. - Actively identify new business opportunities and cultivate relationships with potential clients. - Maintain and expand relationships with key customers, ensuring their needs are met and business is retained. - Work closely with the marketing team to create compelling sales campaigns that resonate with our target audience. - Stay ahead of market trends, adapting strategies to outpace competitors. - Generate detailed sales reports and forecasts to keep senior management informed of progress. - Lead and support a team of sales professionals, fostering a collaborative and high-performance culture. - Negotiate contracts, secure deals, and meet sales quotas. - Monitor and manage the sales budget to ensure profitability and efficiency. *What We're Looking For: - Proven success in sales within the manufacturing or packaging industries, with a preference for FIBC bag experience. - Strong closing and negotiation skills. - Excellent communication skills, both verbal and written, with the ability to build strong client relationships. - Expertise in developing and executing sales plans that deliver measurable results. - Experience with CRM systems and sales tracking software. - Leadership experience with a track record of coaching teams to success. - Deep understanding of the U.S. market, including regional nuances. - Ability and willingness to travel up to 50%. *Qualifications: - Bachelor's degree in Business, Marketing, or a related field. - 1+ years of experience in CRM software and account management. - 1+ years of negotiation experience in a sales environment. - Strong analytical mindset and business strategy development experience. - Budget management skills and the ability to meet sales targets. - Customer-centric approach with leadership capabilities. *Job Type: - Full-time - Remote *Benefits:* - Competitive salary with performance bonuses - 401(k) plan - Comprehensive health, dental, and vision insurance - Paid time off and flexible scheduling - Cell phone reimbursement - Work-from-home flexibility *Schedule: - Monday to Friday, 8-hour shifts *Location: - Fully remote role based in Dallas, TX, with travel required up to 50%. If you're a strategic thinker with a proven track record in sales and are excited about the opportunity to lead a dynamic sales team, we'd love to hear from you! Apply today to be part of a growing company with a strong vision for the future.

Duties and Responsibilities 1. Sales (70% of the time) a. Prepares weekly action plans and schedules to identify specific targets and to project the number of contacts to be made. b. Identifies sales prospects and contacts these and other accounts as assigned. c. Makes a minimum of 50 unique calls per day. d. Follows up on new leads and referrals resulting from call activity. e. Presents and sells company products and services to current and potential clients via phone. f. Establishes and maintains current client and potential client relationships. g. Coordinates company staff to accomplish the work required to close sales. h. Completes a task and call log daily to include contacts title, phone number, product discussion and next steps. i. Meets or exceeds established monthly Sales Goals on a regular and consistent basis. j. Meets with customers or potential customers in person on occasion. 2. Marketing and Administrative (30% of the time) a. Prepares presentations, proposals, and sales contracts via phone. b. Develops and maintains sales materials and current product knowledge. c. Prepares paperwork to activate and maintain contract services. d. Manages account services through quality checks and other follow-up. e. Identifies and resolves client concerns. f. Prepares a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals. g. Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. h. Develops and implements special sales activities to reduce stock. i. Participates in marketing events such as seminars, trade shows, and telemarketing events. j. Prepare and Maintain GPO projects and cross referencing for sales team. 3. Provides on-the-job training to new sales employees, as needed. 4. Performs in a manner consistent with company Core Values and Purpose. 5. Demonstrates independent thinking and initiative on a consistent and regular basis. 6. Attends all scheduled meetings, missing no more than 10% annually. 7. Provides excellent customer service. 8. Follows all OSHA and other safety guidelines. 9. Actively demonstrates teamwork at all times. 10. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period. 11. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period. Minimum Knowledge, Skills, and Abilities Required 1. High school diploma or GED required, Bachelor's degree in business or marketing is preferred. 2. 2-5 years' experience in inside sales or telemarking selling multiple products, not services. Three more years may be substituted for degree. 3. Experience working from a database, from a list of multiple customers and prospects, is mandatory. 4. Ability to examine documents for accuracy and completeness. 5. Skilled in use of computer and software, including Word, Excel, and Outlook. 6. Strong experience with SugarCRM. 7. Fluently speak, read, and write English. 8. Ability to persuade and influence others. 9. Ability to read, analyze, and interpret general business documents, technical procedures, and policy instructions. 10. Ability to effectively present information and respond to questions from managers, vendors, and customers. 11. Ability to speak persuasively over the phone. 12. Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form. 13. Ability to deal with problems involving several concrete variables in standardized situations. 14. Skilled in time management. 15. Skilled in multi-tasking. 16. Demonstrated customer problem solving skills. 17. Ability to work with minimal supervision. Pay for this role is hourly: $50,000 with the option of an additional $20,000 in commission. This position supports the West region. Must be able to work Western Time Zone.

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit **************************** Position Overview: To provide client service support to the Account Management teams. Collect medical documentation and information to setup new clients of 180 Medical. Key Responsibilities: Contact clients to set up medical supply orders Handle incoming phone calls from clients regarding orders & customer service issues Request Medicare documentation on Medicare clients Contacts HH agencies to coordinate sending supplies Make entries as appropriate in Medtrack an internal Microsoft Access database Place orders in Medtrack Change orders in Medtrack Support Team Supervisor on miscellaneous projects Obtain verbal authorization for supplies from facilities Suspense auditor to obtain Plan of Cares and chart notes when needed Verifying insurance for existing customer insurance changes Performs follow up phone calls to clients after initial shipment Verifies that client files are complete and all necessary documentation is in place All other duties as assigned. Qualifications/Education: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Possess medical administrative skills Good communication skills with professionals in clinics and hospitals Sales experience preferred Ability to reason, problem solve, and think outside the box Multi-task a variety of issues Good organization skills and can prioritize tasks Proficient in Microsoft Office programs Good attention to detail Reliable/dependable Flexible and adaptable to changes in environment and industry Team Player; work well with others Dimensions: Physical Demands Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions Work performed in an office environment, Special Factors This role can be performed remotely. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ********************. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

Integrative Emergency Services, LLC ("IES") is looking for a Provider Enrollment Coordinator to liaison with our RCM vendors and facilitate the enrollment process (submitting of applications) of Providers and Provider Groups (Rosters) with the various government and insurance healthcare payors and network managed care contracting plans. Will be responsible for gathering and relaying required information, per payor requirements, to our RCM partners. This role will be responsible for following up with payors and RCM partners, on enrollment and roster statuses. Responsible for updating internal systems and ensuring smooth and timely initial and ongoing network participation of the Physician Groups in the various contracted insurance plans. This position is also responsible for the gathering the information needed to complete payor enrollment in circumstance of accounts receivable. This position will support states where we operate in that include, but are not limited to: Arizona, Colorado, Texas, Oklahoma, Alabama, Indiana, Missouri, South Carolina, and Florida. This position is also responsible for the accounts receivable on hold pending provider number assignment by the payors. IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care. Role will be a hybrid schedule, typically Tuesday-Thursday in office, at 4835 LBJ FWY, Dallas, TX, 75244 ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Follow established enrollment procedures and best practices directly or by working with Enrollment Coordinators. Partner with in-house and third-party RCM partners for current applications, system updates, and identifying/resolving problems. Prepares applications for new providers for multiple contracts sites, payors, and states Submit required information to RCM vendors per payor contract requirements Follow up with RCM vendors and payers to ensure timely approval of network participation Update Enrollment Master Reports and track application submissions, re-validations, and re-enrollment for all providers and groups. Partner with RCM vendors in the management of claim corrections or rejections due to enrollment errors and/or claim submission requirements. Ensures Held A/R enrollments are submitted on timely basis to avoid risk of claims/adjustments and an unnecessary increase of Held AR. Maintain and work reports of held A/R to maximize income opportunities. Accountable for meeting Enrollment performance standards and timing deadlines Conveys issues and status of problems to Enrollment Manager. Completes CAQH applications for new and existing providers. Will maintain CAQH reporting and attest provider applications every 120 days. Assist and maintain enrollment reporting for different payors including Superior Health, Healthscope, and Cigna. Adheres to all company policies and procedures. Works independently within the scope of responsibility and authority. QUALIFICATIONS Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Understands and follows state and payor requirements, some of which are quite complex, and determines which applications require management approval or special processing requirements. Able to work with high volume enrollments while multi-tasking and driving provider enrollments through completion. Ability to handle frequent verbal and written communications with Clinicians, state payors, insurance carriers, third party billing company and internal company staff requiring professionalism and tact to attain or provide all needed information quickly in order to expedite the enrollment of Clinicians in the various plans to maximize billing opportunities. Excellent analytical, organizational, and verbal/written communication skills. Strong telephone skills. Ability to manage multiple priorities with high attention to detail within a high volume fast paced environment Strong customer service orientation Ability to use discretion appropriately and maintain confidentiality High levels of proficiency with MS Office applications, especially Microsoft Word and Excel Ability to read, write and speak English proficiently Education / Experience: Include minimum education, technical training, and/or experience preferred to perform the job. Required: High School Diploma Minimum 1 year previous provider payor enrollment (individual provider and group enrollment) or related experience Ability to obtain, set-up, maintain, and reattest CAQH profiles Prior government healthcare payor experience Preferred: Bachelor's degree Enrollment experience with both Commercial and Government Plans Multi-state Enrollment Experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus While performing the duties of this job, the employee is regularly required to talk and hear Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Corporate Office at 4835 Lyndon B Johnson Fwy #900, Dallas, TX 75244 Typical in-office days are Tuesday, Wednesday, Thursday Core business hours are typically 8:30am - 5pm The noise level in the work environment is usually low Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. ESSENTIAL FUNCTIONS OF THE ROLE Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. KEY SUCCESS FACTORS Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - Less than 1 Year of Experience

Our company helps hospitals and health plans improve their revenue and deliver community benefits. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs. Disability Specialists work in a fast-paced, multi-tasking, contact center environment, managing both inbound and outbound calls. Healthcare Specialists is an entry level position and will handle all submitted Social Security applications from beginning to end while providing claimants with outstanding customer service and support and will work closely with Social Security offices nationwide. The Healthcare Specialist will coordinate appointments, provide resources and materials, and provide medical updates to Disability Determination Services and private institutions. A successful Healthcare Specialist is an empathetic communicator, likes to juggle multiple projects, is detail oriented and, above all, is compassionate. Role Responsibilities: Maintains regular communication with claimants, answers questions regarding the application, services, and benefits and clarifies eligibility data Will manage all inbound and outbound queue calls while staying on top of own tasks Assists in gathering eligibility data, verifications, completed forms and medical records. Manages positive professional relationships with agencies and clients. Submits documents/applications to proper agencies; follows up appropriately with all entities to ensure processing and stays updated on status of claims. Manages all accounts and taking appropriate action to secure eligibility until all methods are exhausted. Secures and submits all necessary signed SSA forms and any missing verifications Contacts providers / secures medical records as needed Is thoughtful and proactive to anticipate and foresee key requirements for all accounts and takes appropriate action to secure eligibility until all methods are exhausted Works with government agencies/physician offices to obtain coverage for clients Maintains positive professional relationship with agencies and clients Understand and agree to role-specific information security access and responsibilities Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies Read, understand, and agree to security policies and complete all annual security and compliance training Role Requirements: 2 years of Customer Service Must be fluent in both Arabic and English (speak, read, write) Excellent communication and interpersonal skills with an ability to clearly communicate and influence Call Center experience and/or De-Escalation experience a plus Experience working with government agencies a plus Experience in Social Services, case management, processing disability/claims evaluation and/or adjudication, and Medicaid/Medicare knowledge a strong plus Strong interpersonal skills and ability to work in a team environment Detail Oriented, Willing to Learn, and Goal Driven Ability to multi-task and manage time appropriately Strong computer skills, proficiency with Microsoft Word, Excel and Outlook, and ability to navigate multiple platforms and screens smoothly

Kalibrate We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions. We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow. The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries. We are seeking a highly analytical and results-driven Sales Analyst with 0-2 years of relevant experience to join our Sales Operations team. This role is pivotal in transforming raw sales data into strategic insights that drive decisionmaking across the commercial organization. The ideal candidate will partner closely with the Director of Sales Operations to deliver high-impact reporting, forecasting, and performance analysis that enhances sales effectiveness and supports executive leadership. Responsibilities: • Own the collection, analysis, and interpretation of sales and pipeline data to uncover trends, risks, and growth opportunities. • Deliver actionable insights and recommendations that influence sales strategies • Develop and maintain executive-level reports and dashboards to track performance against sales goals, forecasts, and KPIs • Collaborate cross-functionally to gather data, ensure accuracy, and streamline communication. • Support process improvement initiatives to increase sales efficiency and operational effectiveness • Provide modeling and scenario analysis to support forecasting, budgeting, and strategic planning. • Contribute to sales forecasting efforts by analyzing pipeline health and delivering insights by division, product, and region. Requirements: Requirements: • Bachelor's degree in business, Economics, Data Analytics, or related field. • Prior work experience in sales analysis, revenue operations, business intelligence or financial analysis • Proven ability to build, interpret, and present data-driven insights to senior stakeholders • Advanced proficiency in Microsoft Excel and knowledge of BI tools is highly preferred • Experience with CRM systems and other sales technologies is highly preferred • Strong communication and storytelling skills - able to translate complex data into executive-ready narratives • Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment • Collaborative, strategic thinker with a passion for enabling sales growth and operational excellence. This is a fully remote US based role and the salary is around $60k.

Clinical Coding Educator - Full Time - Remote - (25011466) Description Clinical Coding EducatorAre you looking for a rewarding career with an award-winning company? We're looking for a qualified Clinical Coding Educator like you to join our Texas Health family. Work location: RemoteWork hours: Monday through Friday (full time hours) HIMS/CCDI Department Highlights:100% remote work Flexible hours/scheduling Terrific work/life balance Qualifications Here's What you NeedEducationAssociate's Degree Healthcare related REQUIRED or Bachelor's Degree Healthcare related preferred or Bachelor's Degree Other (i. e. , business) 3 years experience in inpatient acute facility coding preferred orH. S. Diploma or Equivalent 7 years experience in inpatient acute facility coding in lieu of degree Experience3 years Acute Inpatient Hospital Coding REQUIRED1 year auditing inpatient acute facility coding REQUIRED1 Year providing formal education in adult learning REQUIREDLicenses and CertificationsRHIA - Registered Health Information Administrator Upon Hire REQUIRED or RHIT - Registered Health Information Technician Upon Hire REQUIRED or CCS - Certified Coding Specialist Upon Hire REQUIRED or CIC - Certified Inpatient Coder Upon Hire REQUIREDSkillsProficient in software applications (Excel, Word, Optum CAC, EPIC). Thorough knowledge of ICD 10-CM, PCS. Knowledgeable in APC and DRG methodologies and all regulatory/payer requirements as they relate to coding. Demonstrated knowledge of coding conventions, guidelines and clinics including ability to apply and instruct on these, as well as THR coding policies and procedures for accurate record review. Demonstrated time management and organizational skills. Demonstrated clear and concise oral and written communication skills. Demonstrated strong decision making and problem-solving skills. Personal initiative to keep abreast of new developments in coding updates/technology/research/regulatory data. Successful completion of ICD 10-AHIMA Academy training and certification (Preferred). What you will do· Collaborates to develop planning, instruction, and evaluation tools for the Clinical Coding Apprenticeship Program in accordance with professional coding practices and guidelines. · Creates tools for evaluation of apprentice progress to identify continued learning opportunities (i. e. , audit tools, competencies, and/or assessments)· Monitors individual apprentice progress and trends and provides summary reports to leadership as requested. · Provides input into the development and updating of policies or procedures to maintain standards for correctcoding per formal coding resources. · Quality Improvement· Technology/Use of Data· Professional Accountability Additional perks of being a Texas Health Clinical Coding Educator· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. · A supportive, team environment with outstanding opportunities for growth. · Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth. org. #LI-JT1 Primary Location: ArlingtonJob: Health Information ManagementOrganization: Texas Health Resources 612 E. Lamar TX 76011Travel: NoJob Posting: Nov 4, 2025, 6:25:44 PMShift: Day JobEmployee Status: RegularJob Type: StandardSchedule: Full-time

Job DescriptionDescription: Revenue Cycle Manager REPORTS TO: Chief Financial Officer EDUCATION: Bachelor's degree from four-year college or university, and/ or 5-7 years of experience in lieu of WORK EXPERIENCE: One to two years supervisor experience and/or training; and FQHC experience a plus! SALARY RANGE: DOE FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. **This is not a fully remote position** JOB SUMMARY: As the Revenue Cycle Manager for HOPE Clinic, you focus on partnering with our patients to clearly understand their institutional goals, challenges, organizational structure, and key business drivers. The role of the Revenue Cycle Manager oversees the Billing and Insurance Verification team's daily activities and follows up with teams to drive the overall performance and daily management of multiple assigned providers' schedules. The Revenue Cycle Manager serves as a liaison between the Billing and Insurance Verification team and other HOPE Clinic departments and the patients. MAJOR DUTIES & RESPONSIBILITIES: Manage overall medical billing operations such as ensuring effective flow of demographic changes and payment information, claims accuracy and timely submission, and account reconciliations; Oversee aggressive follow-ups with accounts receivables (A/R), including preparation of denial appeals and distribution of patient statements; Track fee schedules and insurance denials to ensure fully allowed reimbursements; Identify and implement strategies to improve internal and patient billing processes; Incorporate and execute quality assurance processes related to ensuring accurate patient billing activities; Review and analyze patient accounts, identify trends and issues, and recommend solutions; Collaborate with other team members to improve/maintain an overall positive work environment for the team; Provide a high level of customer service to both practices and patients by identifying and efficiently resolving insurance and other billing-related issues; Collaborate with the front desk, call center, and other departments as needed to resolve any billing/payor issues; Research, compile the necessary documentation, and complete appeal process for denied claims, via phone/email with payers, facilitating correct claims if necessary; Prepare, review, and transmit claims using billing software to include electronic and paper claim processing both primary claims and secondary claims; Follow up on unpaid claims within the standard billing cycle timeframe; Collaborate with the billing team when necessary to make coding changes to submit corrected claims or appeals; Stay current with payer trends as to how to submit corrected claims and the payer-specific appeal processes; Analyze root causes of denials; trends and issues: propose solutions and work with the management team to determine the appropriate action to resolve; Identify areas of concern regarding the various areas of the revenue cycle; Share trending and feedback to reduce denials to the CFO and/or Credentialing Coordinator; Hospital billing - identify charges that are billed for hospital visits, update spreadsheets and reports for documentation, and create claims to be billed; Apply insurance and patient payments to the Practice Management system, utilizing ERAs and manual application; Reconcile payments applied to the system to cash received; Answer patient's estimate of benefits or statements, telephone inquiries verifying insurance and benefits within the practice management system; Attend on-site/off-site community engagement activities, clinic events, and/or training as needed; Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: 5-7 years of experience with revenue cycles, medical billing, collections, and payment posting; Understand regulatory and compliance requirements associated with submitting claims to payers; Experience with Electronic Medical Records (EMR); Strong communication and interpersonal skills; Expertise with medical and billing terminology; Excellent organization and time management skills; Proficiency in computers, particularly Word and Excel. EDUCATION and/or EXPERIENCE: Bachelor's degree from four-year college or university (desired); Or 5-7 years related experience and/or training; or equivalent combination of education and experience; 1-2 years of supervisory experience; Knowledge of medical billing, front-office, physician practice management, and healthcare business processes; Strong understanding of medical billing/coding, with an understanding of various insurance carriers, including Medicare, private HMOs, and PPOs; Previous FQHC (Federally Qualified Health Center) RCM experience. OTHER SKILLS and ABILITIES: Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is preferred. Above average skills in language ability as well as public speaking and writing. Must have good transportation and a valid Texas Driver's license.

Job Description & Requirements Radiology-San Antonio Join Our Private Radiology Group in San Antonio! Positions Available: MSK Radiology Neuroradiology Body Imaging General Radiology (Remote option available - 100% remote reading possible!) Position Highlights Case Mix:40-50% plain films Remaining split between ultrasound, MR, and CT Home Reading Stations Provided Schedule:42 work weeks annually PTO: up to 10 weeks Occasional swing shift (12 PM-8 PM) No overnight shifts Call: 1 in 4 rotation Compensation & Incentives Base Salary: $450,000-$500,000 (associate partner) Productivity Bonus: Available Sign-On Bonus: $25,000 Partnership Track: Negotiable (typically 2 years; 1 year for experienced candidates) Current Partner Take-Home: $600,000+ before benefits Benefits Malpractice coverage Health/Dental insurance Retirement: 401(k) PTO: Up to 10 weeks Ideal Candidate Board-certified or board-eligible radiologist Comfortable reading general radiology and specialty MRIs Collaborative, adaptable, and interested in partnership opportunities Why San Antonio? Affordable Living: Cost of living below national average No State Income Tax: Keep more of your earnings Healthcare Hub: Major hospitals and research centers Culture & Lifestyle: River Walk, historic missions, vibrant food scene Family-Friendly: Parks, attractions, mild winters Ready to Apply? Facility Location Every day is a fiesta in San Antonio. The home of the Alamo, this colorful city is a melting pot of mission churches and marketplaces, Mexican food and Spanish-Colonial courtyards, and the ideal destination for travelers who long for a diverse cultural experience, vibrant entertainment and career-enriching travel assignments. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Radiology Physician, Radiologist, Radiology Doctor, Radiology Specialist, Imaging Radiologist, Diagnostic Radiologist, radiology,, radiology, radiologist AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

The Manager, Document Control will report to the quality management organization, and lead the development, management, and execution of document control programs in support of the QA/RA function. This position is responsible for managing and maintaining Quest's documents and document control system, including document creation, revision control, approval, publication, retrieval, distribution, and archive of all documents within Quest's quality management system. This is a hybrid position and requires 3 days on site at a major Quest Diagnostics sites. Sites include Lewisville, TX, Marlborough, MA, Clifton, NJ, Lenexa, KS, Houston, TX, Pittsburgh, PA, Tampa, FL, and Wood Dale, IL. Responsibilities: Document Management * Maintain and oversee all quality documents and records to ensure accuracy, completeness, and compliance with applicable regulatory/standard requirements and established company procedures/policies/systems. * Receive policy/process changes from multiple sources (e.g. Regulatory, Quality, Product, R&D, etc.) and apply appropriate update actions * Manage and maintain the full lifecycle of all controlled documents in the quality management system (QMS) and electronic quality management system (eQMS). * Oversee the creation of new documents, ensure proper formatting, version control, and approval processes are followed. * Create, maintain, and revise document templates. Document Distribution, Retrieval, and Compliance * Distribute documents to relevant stakeholders and manage requests for document retrieval. * Ensure all documents are compliant with company policy, regulation requirements, and standards. * Maintain hard copy records in accordance with Quest's retention policy. Training and Support * Provide training to employees on document control procedures and best practices. * Partner with cross-functional areas to support timely periodic review, gather document requirements, facilitate document updates, assignment of training documents, and resolve document-related issues. * Maintain and implement improvements to the document control and record retention program. * Drive execution change control activities related to document and training. * Drive generation of documents, quality records in support of internal and external audits activities. * Drive generation and preparation of documentation, records, and other artifacts in support of regulatory submissions. Qualifications: Required Work Experience: * 5+ years of experience in document control in the medical device and/or IVD industry. * Previous experience with implementing, maintaining, and/or managing electronic quality management systems (e.g., SmartSolve, MediaLab, Veeva, etc.) in a regulated environment. * Experience applying Medical device regulations (e.g. FDA 21 CFR Part 803, 21 CFR Part 806, 21 CFR Part 820, ISO 13485, ISO 14971, ISO 15189, IVDR, CAP, and CLIA). Preferred Work Experience: * Technical writing * ASQ or medical device related certification Physical and Mental Requirements: * Strong attention to detail for thorough documentation to ensure consistency in documentation. * Excellent problem-solving skills to identify and address quality issues effectively. * Ability to work under pressure and meet deadlines, while maintaining accuracy. Knowledge: * Broad-based technical knowledge and skills in diverse areas of business such as quality engineering, quality assurance, quality systems, regulatory affairs, laboratory operations, GCP, and GMP operations. * Strong working knowledge of applicable regulations, such as but not limited to, the medical device regulations: FDA 21 CFR Part 820 Quality Systems Regulations/new Quality Management System Regulation and ISO 13485 standards. Preferred: ISO 14971, ISO 15189, IVDR, CAP, CLIA, and NYSDOH requirements. Skills: * Ability to manage large volumes of documents systematically and efficiently. * Demonstrated strong analytical thinking skills and attention-to-detail. * Strong communication and effective interpersonal skills to collaborate with various departments and stakeholders. * Ability to clearly communicate, both verbal and written, with all levels of organization. * Must be able to work/support multiple projects simultaneously and demonstrate organizational, prioritization, and time management proficiencies. * Proficient technical writing and document management tools (e.g., Microsoft Word, Microsoft Visio, Microsoft Excel, and Adobe) and with quality systems. * Ability to work independently and collaboratively with cross-functional departments in a fast-paced environment with minimal supervision. * Proficient in document management systems. 42078 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Speech Language Pathologist (SLP) We're seeking a Speech-Language Pathologist (SLP) who is committed to helping children overcome barriers, achieve milestones, and flourish. This is an opportunity to create a balance that allows you to reach your full potential as an SLP without sacrificing your personal life. Position Type: Full-time &Part-time Why work with Care Options for Kids? ~ Provide home based services in a condensed geographic zone ~ Weekly pay starting 2026 ~ Medical, Dental & Vision Insurance ~Unlimited Continuing Education Opportunities via an online portal ~ Industry-leading training ~ Office Team Support for all Non-Clinical Needs Billing, Referrals, Scheduling Assistance, Provider Office Coordination, and much more Must hold a Master's (minimum) degree in the field of Speech Therapy from an accredited program Meets the educational and experience requirements for a Certification of Clinical Competence in speech pathology by the American Speech-Language-Hearing Association (ASHA) Licensed to practice Speech Language Pathology in the State of occupancy Reliable transportation, valid driver's license and current auto liability insurance. At Care Options for Kids, each clinician is supported and empowered to develop their clinical and leadership skills, and we are dedicated to cultivating its team and promoting within. Scheduling is flexible, so each clinician can create a healthy work-life balance that meets their individual needs. Our staff and therapists work in alignment toward the same goal of providing each child with the opportunity to live their best life. Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law *

Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

**Pioneering trusted medical solutions to improve the lives we touch:** Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit **************************** Position Overview: To provide client service support to the Account Management teams. Collect medical documentation and information to setup new clients of 180 Medical. **Key Responsibilities:** + Contact clients to set up medical supply orders + Handle incoming phone calls from clients regarding orders & customer service issues + Request Medicare documentation on Medicare clients + Contacts HH agencies to coordinate sending supplies + Make entries as appropriate in Medtrack an internal Microsoft Access database + Place orders in Medtrack + Change orders in Medtrack + Support Team Supervisor on miscellaneous projects + Obtain verbal authorization for supplies from facilities + Suspense auditor to obtain Plan of Cares and chart notes when needed + Verifying insurance for existing customer insurance changes + Performs follow up phone calls to clients after initial shipment + Verifies that client files are complete and all necessary documentation is in place + All other duties as assigned. **Qualifications/Education:** + Must have a high school diploma, college degree preferred, not required. + Six months to one year related experience and/or training; or equivalent combination of education and experience. + Typing: 35-40 wpm with 40 (adjusted) highly recommended + Possess medical administrative skills + Good communication skills with professionals in clinics and hospitals + Sales experience preferred + Ability to reason, problem solve, and think outside the box + Multi-task a variety of issues + Good organization skills and can prioritize tasks + Proficient in Microsoft Office programs + Good attention to detail + Reliable/dependable + Flexible and adaptable to changes in environment and industry + Team Player; work well with others **Dimensions:** **Physical Demands** + Regularly required to sit, stand, walk, and occasionally bend and move about the facility. + Infrequent light physical effort required. + Occasional lifting up to 10 lbs. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Working Conditions** + Work performed in an office environment, **Special Factors** + This role can be performed remotely. **Beware of scams online or from individuals claiming to represent Convatec** A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ******************** . **Equal opportunities** Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. **Notice to Agency and Search Firm Representatives** Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. **Already a Convatec employee?** **If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**