Customer Experience Specialist
Cary, NC jobs
ACHC is currently recruiting a personable and energetic
Account Advisor
to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
Responsibilities include:
Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
Reads and understands all program standards and accreditation policies and procedures.
Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
Revises policies and control documents, as assigned.
Job Requirements:
Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
Strong oral and written communication skills a must, as are attention to detail and organizational skills.
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
Innovation Lead (CcaaS / CX)
North Carolina jobs
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are seeking a dynamic Innovation Lead to drive the transformation of our healthcare insurance provider's contact center ecosystem. This role will spearhead the migration from legacy contact center technologies to modern cloud-based CX platforms (e.g., Google Dialogflow, Amazon Connect, NICE CXone, Genesys Cloud) while ensuring innovation aligns with business objectives.
Responsibilities:
Lead the innovation and migration strategy from legacy systems to modern CCaaS platforms (Google CCAI, Amazon Connect, Genesys, NICE CXone), ensuring alignment with business goals, cost efficiency, and improved CX metrics (CSAT, NPS, FCR).**
Identify and implement AI/ML-driven solutions (chatbots, NLP, predictive routing, speech analytics) to enhance omnichannel CX (voice, chat, email, IVR) and operational efficiency.
Own end-to-end execution of cloud migration, including integration, scalability, security (HIPAA/SOC2 compliance), and CI/CD/DevOps automation for seamless transitions.
Quantify and communicate business impact (ROI, cost savings, CX improvements) to stakeholders, securing executive buy-in through data-driven insights and regular progress updates.
Collaborate cross-functionally with IT, Operations, Product, and vendors to prioritize initiatives, manage budgets, and ensure smooth adoption of new technologies.
Drive a culture of innovation by staying ahead of CX/CCaaS trends (GenAI, automation, WFM tools) and piloting scalable solutions for competitive advantage.
Optimize resource allocation and vendor partnerships to deliver projects on time, within scope, and with measurable outcomes.
Qualifications
4+ years in innovation, CX transformation, or cloud contact center (CCaaS) migration (healthcare/insurance experience a plus).
Hands-on expertise in Google CCAI (Dialogflow), Amazon Connect, Genesys Cloud, or NICE CXone implementations (Any of these).
Strong knowledge of AI/ML in CX (chatbots, NLP, speech analytics, predictive routing).
Experience with cloud platforms (AWS, GCP), DevOps, CI/CD, and test automation in contact center environments.
Proven ability to quantify business impact (ROI, cost savings, CX metrics) and align tech initiatives with revenue/cost goals.
Exceptional stakeholder management, with experience influencing C-level executives.
Nice to have:
Certifications in AWS Connect, Google CCAI, or CCaaS platforms.
Background in healthcare/insurance compliance (HIPAA, PCI).
Familiarity with CRM integrations (Salesforce, Zendesk) and workforce optimization (WFM, QM) tools.
We offer:
Culture of Relentless Performance
: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits
: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture
: make the most of the flexibility that comes with remote work.
Growth Mindset
: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact
: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment
: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values
: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Tailored Care Management- Care Manager (Hybrid position)
Raleigh, NC jobs
Why Hope Services?
Hope Services, LLC is dedicated to providing and prioritizing only quality and effective behavioral health service delivery for children/adolescents and families experiencing mental health. In order to achieve this, our agency not only recruits and hires staff with experience and desire to work with our target consumer populations, but also supports and is committed to the implementation and sustainability of evidence based treatment models specific to our priority populations. Hope Services, LLC is dedicated to improving the lives of those we serve.
Hope Services, LLC is seeking a Care Manager within our Tailored Care Management Department. Applicant must be a qualified professional (not licensed or provisionally licensed). The primary responsibilities of the Care Manager are to promote whole person, integrated care by planning, coordinating, tracking, closing of gaps in care and monitoring care to individuals to achieve the key goals of the behavioral health tailored plans. The Care Manager shall report to the Care Manager Supervisor.
Water/Wastewater Engineer
Raleigh, NC jobs
RK&K is seeking a Project Engineer Level II with a focus in water distribution / sanitary sewer collection to join our Engineering team in Raleigh, NC. As a Project Engineer II, you will design the relocation of water and sanitary sewer facilities impacted by roadway projects throughout North Carolina.
Essential Function
Prepare project deliverables, specifications and cost estimates for water and sanitary sewer relocations for the North Carolina Department of Transportation Design-bid, design-build projects as well as Municipal projects.
Analyze existing water and sanitary sewer facilities for conflicts with proposed roadway, storm drainage, traffic control and structure designs.
Prepare water and sanitary sewer permit applications for North Carolina Department of Environmental Quality.
Provide technical marketing support during procurement of key projects as requested
Occasional field investigations and meetings required
Assist in the mentorship of junior engineers
Required Skills and Experience
Five (5)+ years of Engineering design supporting water/wastewater industry
Bachelor's degree in civil engineering
Licensed Professional Engineer (P.E.) in the state of NC or ability to obtain within 1 year.
CAD experience is required, preferred MicroStation or AutoCAD
Ability to work as part of a collaborative team with the initiative to work individually and take on additional projects as needed
Motivated to find creative solutions to civil engineering problems
Proficiency in communicating technical information
Effective verbal and written communication skills
Proficiency in Microsoft Excel and Word
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life, and disability insurances
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Teacher of the Hearing Impaired
North Carolina jobs
Agency Dept of Public Instruction Division Deputy Chief Academic Office Job Classification Title School Educator I (NS) Number 60039556 Grade ED20 About Us The North Carolina Department of Public Instruction (NCDPI) is charged with implementing the state's public school laws for pre-kindergarten through 12th grade public schools at the direction of the State Superintendent of Public Instruction and State Board of Education.
Description of Work
JOB CLASSIFICATION TITLE (OSHR CLASSIFICATION LINK): School Educator I
POSITION NUMBER: 60039556
DEPARTMENT: Dept. of Public Instruction
DIVISION/SECTION: Office of Exceptional Children, Sensory Support and Assistive Technology
SALARY GRADE: ED20
RECRUITMENT RANGE: NC Teacher Salary Schedule + 8% supplement
APPOINTMENT TYPE: Permanent Full-time
WORK LOCATION: Remote-based position based on the business need of the program.
Knowledge Skills and Abilities/Management Preferences
The North Carolina Department of Public Instruction is seeking applicants for a School Educator I (Working Title: Teacher of the Hearing Impaired) for our Office of Exceptional Children, Sensory Support and Assistive Technology Section, Early Learning Sensory Support Program.
The Office of Exceptional Children provides general supervision, professional learning, and technical assistance to all local education agencies, including charter schools, state operated programs, the innovative school district, lab schools, and other state agencies and approved private agencies that provide special education to children and youth classified as disabled. The Early Learning Sensory Support Program for Children with Hearing and Vision Impairments (ELSSP) within the SSAT section is a statewide early intervention/educational program supporting infants and toddlers ages birth to three, their families, and the providers who work with them through the provision of direct instruction and consultation.
The primary purpose of the position is to provide itinerant, early intervention services to infants and toddlers eligible to receive special education and related services for hearing loss under Part C of the Individuals with Disabilities Education Act (IDEA). The position serves infants and toddlers ages birth to three years. The position is required to serve children in their home, childcare setting or other natural environments.
This position is remote-based and requires up to 80% travel. This position requires access to reliable internet to conduct business using web-based platforms.
Additional duties as assigned.
Note: To receive credit for your work history and credentials, you must list the information on the State of North Carolina application in the Education and Work Experience sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. NC DPI welcomes attached or incorporated resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit. Please make sure the application is completed in full. "See Resume" or "See Attachment" will NOT be accepted.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Minimally qualified applicants must have an active NC teaching license.
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
MANAGEMENT PREFERENCES:
* Documented experience in public education teaching children birth to 3 and/or 3-21.
* Documented experience with federal and state special education policies, practices, or procedures (e.g. IDEA Part C)
* Demonstrated experience utilizing and/or managing web-based applications and/or databases (e.g. Microsoft Office software, Google, Apple software)
Supplemental Information:
All applicants must complete and submit a state application for employment using the Workday Online Job Application System (Job Opportunities | Sorted by Job Title ascending | Careers) for the State of North Carolina.
Any applications not received by the advertisement closing date and time will not be accepted outside of the portal. To receive credit for work history and credentials, the applicant must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. NC DPI welcomes attached or incorporated resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit.
Please make sure the application is completed in full. If you put "See Resume" or "See Attachment" on your application instead of a completed application with detailed work duties, your application will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted but not used in screening for qualifying credit.
Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran's preference.
Reference checks will be performed on all selected candidates. If the position requires a background check and/or drug screening that will also be performed on all selected candidates.
Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". Applications or additional information submitted by email cannot be considered.
NOTE: Applicants will be communicated with via email only for assistance with technical issues or any questions on their application.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at ********************************* Transcripts, degree evaluations and cover letters may be uploaded with your application.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Houston Davis
Recruiter Email:
************************
Revenue Field Auditor I
North Carolina jobs
Agency Dept of Revenue Division Examination Job Classification Title Revenue Field Auditor I (NS) Number Grade NC17 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
Are you a highly skilled accounting professional with an interest in auditing? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact by helping ensure taxpayers are complying with North Carolina tax laws and providing revenue to support state operations and services.
The North Carolina Department of Revenue is looking for Revenue Field Auditors. These are full-time, permanent positions with a hybrid remote work schedule and State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. Auditors will work out of one of the eleven Service Centers located across the state. The minimum starting salary is $62,130.
The primary purpose of a Revenue Field Auditor I is to conduct independent examinations of financial records of taxpayers that have unique or special audit features or anticipated accounting, tax law, or investigative problems. It is the responsibility of this position to review and audit all tax schedules administered by the Department to ensure they are in compliance with the statutes and to make appropriate adjustments based on the accounting records available.
The Revenue Field Auditor I maintains an audit plan, which includes simultaneously selecting audit candidates, scheduling taxpayer interviews, reviewing provided records, and preparing and submitting audit reports for timely review. The Revenue Field Auditor I utilizes resourcefulness and good judgement to select taxpayers that appear not to be in compliance with state tax laws and select taxpayers for audit where adjustments generate additional tax revenues. This work is completed independently with minimum oversight from management. This position involves regular travel to taxpayer locations within an assigned territory and limited overnight travel. Access to reliable transportation and a valid driver's license is required.
Knowledge Skills and Abilities/Management Preferences
* Basic knowledge of the Internal Revenue Code and State Tax Laws across multiple schedules
* Basic proficiency with spreadsheet and word processing software
* Basic knowledge of auditing and accounting principles and practices
* Effective analytical skills that would be helpful with investigation of complex tax compliance issues
Recruitment Range: $62,130 - $102,574
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
* The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
* Twelve paid holidays per year
* Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
* Twelve sick days/year which are cumulative indefinitely
* Paid Parental Leave
* Personal Observance Leave and Community Service Leave
* Longevity pays lump sum payout yearly based on length of service
* 401K, 457, and 403(b) plans
* Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree in Business Administration, Economics, Accounting or related field with at least eighteen semester hours of accounting from an appropriately accredited institution; or an equivalent combination of education and experience.
Related fields considered are as follows: Accounting, Administrative Science, Business Administration, Business Law, Business Management, Business Operations, Economics, Finance, Financial Management, Public Administration, Public Sector & Government Administration Management, Tax, Tax Law and Trust & Wealth Management.
A transcript (either official or unofficial) must accompany the application to verify completion of the required eighteen accounting hours. Applications received without an attached transcript will be considered incomplete, unless you are a current DOR Field Auditor.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
LeAnn Biscoglio
Recruiter Email:
*************************
Information Technology Technician I
Asheville, NC jobs
This job posting expires at 11:59PM on December 10, 2025. No applications can be submitted after 11:59PM on December 10, 2025.Job Title: Information Technology Technician IDepartment: Information TechnologyExternal Hiring Range: 24.71 - 29.29Compensation Grade: 2101Pay Range: $24.71 - $35.64Posted Internally and ExternallyBuncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility.We are seeking a dedicated and customer-focused Information Technology Technician I to join our IT support team. This role is part of a 7-person team reporting directly to the Service Desk Manager. The technician will provide first-level technical support to end users, ensuring timely resolution of hardware, software, and network issues.
Key Responsibilities:
Provide general IT support for desktops, laptops, mobile devices, printers, and other peripherals.
Respond to service desk tickets, and walk-up requests in a professional and timely manner.
Troubleshoot and resolve issues related to Windows OS, Microsoft Office, email, and other enterprise applications.
Assist with user account management, including password resets.
Participate in a rotating on-call schedule (one week per month) to support after-hours IT needs.
Document support activities and solutions in the ticketing system.
Collaborate with team members to escalate and resolve complex issues.
Typical Work Schedule:
Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures.
Position is required to be part of a 24/7 on call rotation team.
Regular, predictable attendance is essential
*Note: This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limited to: floods, ice storms, disease outbreak, terrorist attack, etc.).
Purpose of the position:
This primary purpose of this position is to provide a wide range of basic services to support, fix, and maintain the hardware and software of the organization's computer systems.
Minimum Education, Training and/or Experience (required at time of hire):
Associate's degree in computer science or related field and a minimum of two (2) years of experience in information systems support; or an equivalent combination of education and experience
Additional Training and Experience: Certifications offered by Microsoft and CompTIA are preferred.
License or Certification Required by Statute or Regulation: Valid driver's license is required.
Physical Requirements:
The work is primarily medium work requiring exerting up to 50 pounds of force occasionally and/or up to 30 of force frequently, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling pushing, reaching, repetitive motion, speaking, standing. Stooping, talking, visual acuity and walking/mobility. While most work is completed in an office environment, occasional time may be spent out of doors moving equipment or responding to work requests.
Essential Functions of the position:
Support all computer installations and new configurations and changes; maintain and repair computers and all related peripheral devices, including moving systems, removing old hardware, setting up new systems, and transferring all user data; maintain an inventory of installed software, and manage software licensing.
Maintain a ticketing system and prioritize requests; Respond to service requests in person or over the phone; Set up equipment, ensuring proper installation of cables, operating systems, or appropriate software; Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Work with hardware and software vendors to verify timely product delivery and assures new equipment is installed and ready to operate on schedule.
Provide on-boarding support for new employees; create user accounts and manage access control based on company policy; answer user inquiries regarding computer software or hardware operation to resolve problems.
Refer major hardware or software problems or defective products to vendors or Tier II or Tier III support for service, occasionally having to refer to Network Engineer or Network Manager.
Performs other related duties as assigned.
Knowledge, Skills, Abilities:
Knowledge of practices and procedures involved in the use, maintenance, and repair of computer equipment.
Knowledge of and ability to articulate regulatory and compliance information.
Knowledge of operation of computer equipment and accompanying technology including, but not limited to, monitors, desktop computers, printers, and other external devices.
Knowledge of regulations and procedures for disposal of used or outdated computer equipment.
Ability to read technical manuals; research and maintain a level of knowledge of new technology and equipment.
Ability to follow complex oral and written instructions
Ability to evaluate software or hardware and recommends improvements or upgrades.
Ability to develop training materials and procedures or trains users in the proper use of hardware or software; trains users and develops documentation.
Ability to Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Ability to set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Ability to assist with software installs and upgrades.
Ability to work with venders and refer major hardware or software problems or defective products to vendors or senior staff for service.
Ability to maintain courteous and tactful relationships co-workers and the general public.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.
Auto-ApplyNeurology - 20292627
Greenville, NC jobs
ECU Health Physicians and ECU Health Neurology, with locations across eastern North Carolina, are expanding and seeking a board-certified or board-eligible neurologist to provide outpatient general neurology care through telemedicine. The successful candidate will join a growing neuroscience network of care and will support system-wide neurological care, education, and program growth.
ECU Health is the largest provider of healthcare in eastern North Carolina and the regions leader in neurological care.
Opportunity Details:
• Employment by ECU Health Physicians
• Provide 100% remote outpatient neurology consultations in two, assigned clinic locations
• Close collaboration with and supervision of advance practice providers who provide onsite clinical care in the respective clinic locations
• Support from and interface with an established clinical neuroscience service line inclusive of 10 neurosurgeons, including dual-trained cerebrovascular specialists and 20 + neurologists including an interventional neurologist, 4 vascular neurologists, 4 neurointensivists and 13 subspecialty neurologists
• Strong inpatient support provided by ECU Health's 9 hospitals located across eastern North Carolina
• System-wide stroke coverage managed by tele-stroke and ECU Health vascular neurologists Epic EMR
• Competitive Compensation and Comprehensive Benefit Package to include: Annual CME Stipend, Relocation, Vacation, Sick, & Holidays, Malpractice (with tail), 401k matching program/ 457b, Medical, Dental & Vision, Disability & Life Insurance
In addition to a competitive compensation and benefits plan, qualified applicants may also be eligible for loan repayment, sign-on bonus, income guarantees, and residency/fellowship paid commitment stipends.
Construction Scheduler
Charlotte, NC jobs
RK&K is seeking a Construction Scheduler to join our Construction Management team in support of CM, CEI, Design related programs in multiple locations. In this role, you will work as an integral part of our internal Program Management Office. Interacting with internal staff, client project managers, contractors, and project stakeholders to provide critical analysis of incoming schedules and provide analysis reports to monitor key performance objectives and overall performance of each contract and on overall assigned capital improvement projects.
Essential Function
Prepare for and analyze procurement needs; track the status of critical activities
Support work groups in determining needs and logistics for materials and equipment handling, storage and staging
Monitor program milestones and interdependencies
Oversee annual and long-term project planning and schedule updates
Interface and consult with clients to own and progress contracts
Analyze delays using industry accepted methodologies
Provide “advanced warnings” on items impacting the project schedule
Participate in meetings with project teams, clients, owners, and other stakeholders
Required Skills and Experience
Minimum two (2) years' experience in construction project/program management
Ability to evaluate and develop complex schedules
CPM scheduling experience
Proficient with Primavera P6
Proficiency in Microsoft Office (Excel, Word and Outlook)
Knowledge of contract procedures and principles
Ability to communicate effectively, including strong writing skills
Ability to understand construction logic and sequencing of complex highway and transportation projects
Ability to work periodically in the field around operating equipment
Preferred Skills and Experience
Bachelor's degree in Construction, Engineering, Architecture, or related technical field
Two (2) years of construction and/or engineering related experience
Experience with Tilos and Procore
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life and disability insurances
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Mental Health Counselor- Hybrid position
Raleigh, NC jobs
Why Hope Services? Hope Services, LLC (a certified CABHA with a robust continuum of care for children and adolescents) is dedicated to providing and prioritizing only quality and effective service delivery for children and adolescents with mental health and/or substance abuse problems, and their families. In order to achieve this, our agency not only recruits and hires staff with experience and desire to work with our target consumer populations, but also supports and is committed to the implementation and sustainability of evidence based treatment models specific to our priority populations. Hope Services, LLC is dedicated to improving the lives of those we serve. Seeking mental health counselors to work in our Intensive In Home program.
Counselors will work as part of a team to provide intensive home based services to children and their families in order to prevent out of home placement
Masters degree preferred but bachelors accepted with a minimum of 2 years experience working with the child/adolescent mental health population
Newly provisionally licensed professionals or recent grads seeking provisional licensure as well.
Supervision towards licensure provided as well as training opportunities in the following evidence based treatment models: Trauma Focused Cognitive Behavioral Therapy (TFCBT); Parent Child Interaction Therapy (PCIT); and Eco-Systemic Family Therapy (ESFT).
Requirements
Masters degree preferred but bachelors accepted with a minimum of 2 years experience working with the child/adolescent mental health population
Newly provisionally licensed professionals or recent grads seeking provisional licensure as well.
Supervision towards licensure provided as well as training opportunities in the following evidence based treatment models: Trauma Focused Cognitive Behavioral Therapy (TFCBT); Parent Child Interaction Therapy (PCIT); and Eco-Systemic Family Therapy (ESFT).
Project Manager - Transportation Water Resources, Drainage
Charlotte, NC jobs
We are hiring a Project Manager to lead our Water Resources Design team in Charlotte, NC. As a Water Resources Project Manager your responsibilities will include design and overall management of drainage studies, storm drainage system design, flood studies, stormwater management, and erosion control design.
Essential Functions
Manage various mid-large sized transportation projects related to water resources, drainage, stormwater management design (SWM) for various agencies such as: NCDOT, City of Charlotte and related counties
Manage and mentor a team of entry-mid level professional engineers, EI/EIT's, and Designers
Support business development efforts by contributing to proposals, bids, RFPs and utilizing current projects/customers
Design and analysis of storm drainage systems
Design and analysis of Stormwater Control Measures (SCM)
Design of Sediment and Erosion Control Best Management Practices (BMP)
Preparation of environmental permit drawings
Required Skills and Experience
4-year degree from an ABET accredited civil/environmental engineering program (or related program)
Eight (8) + years of water resources design experience
North Carolina Professional Engineer license required (P.E.)
Working knowledge of hydrologic and hydraulics principals
Proficiency communicating technical information with staff and clients
Able to work closely with other design disciplines to determine most practical solutions
Experience with common CAD and water resources modeling software such as HEC-RAS, HEC-HMS, SWMM
Experience with public stormwater and storm drainage projects
Preferred Skills and Experience
Experience completing stormwater/storm drainage projects in the City of Charlotte/Mecklenburg County region
Experience managing engineering design and production
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life, and disability insurances
Paid parental leave
Wellness programs and employee resource groups
Career Development
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Temporary Instructor of Computer Science/Ethical Technology - Durham
Durham, NC jobs
Agency North Carolina School of Science , Math Division Job Classification Title Instructor (NS) Number Grade FLATRATE About Us North Carolina School of Science and Mathematics (NCSSM) a constituent of the University of North Carolina System, is a world-class public high school with statewide reach empowering academically talented students from every corner of the state to design their own future. We offer our Residential high school program in Durham and Morganton for juniors and seniors, our Online supplementary honors program, and individual virtual daytime Connect courses in partnership with local high schools, all tuition free. Our wide array of summer offerings for rising fifth- through 12th-graders includes free opportunities for in-state students alongside paid options for students from anywhere in the world. Specializing in science, technology, engineering, and math and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980. For more information visit ncssm.edu. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran or national guard. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at ************.
Description of Work
NCSSM and the Division of Extended Learning foster an environment of collaboration across departments and divisions and support community-engaged service and research.
We are seeking temporary part-time instructors with a computer science background to teach introductory high school courses via distance education. Advanced knowledge of subject topics is not required.
Instructor positions are available for the following courses:
Spring Semester:
Honors Intro to Artificial Intelligence - Monday-Friday - 11:40 AM - 12:50PM
The Honors Introduction to Artificial Intelligence course will cover the following topics: how AI has been portrayed in popular culture, how AI systems interact with humans, and the ethical considerations surrounding potential societal harm from inappropriately designed, trained, and/or applied AI systems. Students will have opportunities to experiment and compute as they explore and solve problems associated with AI. Students begin the course with no prior knowledge of coding and complete an introductory, ethical project using features of AI.
The NCSSM Connect program offers live, synchronous virtual courses taught by NCSSM faculty to students in their local high schools across North Carolina. During class, Connect instructors use group activities and cutting-edge instructional technology to facilitate active participation, project-based learning, and cross-site collaboration with students from around the state. Students can interact with others from the mountains to the coast. Our NCSSM Connect program allows smaller, rural schools to offer AP and honors-level courses that may otherwise be unavailable.
The position reports to the Director of Instructional Leadership and is responsible for providing instruction for an NCSSM Connect distance education computer science/ethical technology course via Zoom or other interactive videoconferencing mediums. Using a combination of a pre-developed curriculum, digital assets, and materials developed by the instructor, the instructor will deliver the course live/synchronously to one or more sites in North Carolina. Daily broadcasts will be seventy minutes long.
General duties include: developing and communicating to students clear course objectives and goals; planning and developing an instructional program that helps students assimilate specific course content and skills; regularly monitoring and evaluating students' progress, providing them with resources and feedback on their performance; structure and manage an environment conducive to learning; model for students responsibility to self and others; follow the School's philosophy, policies, and procedures; visit each site one or more times during the semester; participate in professional development and personal intellectual growth activities.
This position offers the option to work remotely. However, candidates must reside in North Carolina or a state bordering NC and within a reasonable commuting distance of NCSSM.
Knowledge Skills and Abilities/Management Preferences
HIRING SALARY RATE : Commensurate with education and experience
Knowledge, Skills, and Abilities:
Preferred experience includes teaching in the computer science or a related technical field, preferably with secondary students or undergraduates at the freshman/sophomore level, and a commitment to engaging gifted and motivated students in virtual, synchronous instruction.
Enthusiasm for student-centered, hands-on labs or projects, and familiarity with educational technology to deliver interactive synchronous remote courses. Preparation for teaching in an online environment, as demonstrated by training or experience.
Team NCSSM Benefits:
* Free on-campus parking
* Facilities: Library & Gymnasium
* Cafeteria on site
* Health Insurance: Temporary employees who are hired to work 30 hours or more for three (3) months or more, are eligible for enrollment in a High Deductible Health Plan. This incurs a monthly expense to both the employee and NCSSM and each year these rates are subject to change.
About NCSSM:
NCSSM has been named the #1 Public High School in America for 2025 and 2026. Join our winning team!
North Carolina School of Science and Mathematics (NCSSM), a constituent of the University of North Carolina System, is a world-class public high school with statewide reach empowering academically talented students from every corner of the state to design their own future. We offer our Residential high school program in Durham and Morganton for juniors and seniors, our Online supplementary honors program, and individual virtual daytime Connect courses in partnership with local high schools, all tuition free. Our wide array of summer offerings for rising fifth- through 12th-graders includes free opportunities for in-state students alongside paid options for students from anywhere in the world. Specializing in science, technology, engineering, and math and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980. For more information visit ncssm.edu.
Supplemental and Contact Information:
Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.
Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at *********** or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Please note: Only one application is accepted per candidate for each specific job posting.
If you have questions, please email *****************.
Education and Experience:
A Master's degree in Computer Science, Instructional Technology, or a related technical field, or a Master's degree in Education with a technical Bachelor's degree.
Additionally, an undergraduate degree in a field related to technology, computer science, education, or the humanities, and comfort with basic computer programming and introductory data manipulation/statistics.
To be considered for a position, please attach a cover letter, CV, and statement of teaching philosophy to the online application before submitting.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Mikhaela Johnson
Email:
*****************
Easy ApplyProperty Appraiser II
Asheville, NC jobs
This job posting expires at 11:59PM on December 22, 2025. No applications can be submitted after 11:59PM on December 22, 2025.Job Title: Property Appraiser IIDepartment: Tax AssessmentExternal Hiring Range: $25.77 - $30.54Compensation Grade: 2007Pay Range: $25.77 - $37.16Posted Internally and ExternallyBuncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility.
Buncombe County is hiring one (1) Residential Appraiser II position. This individual will report to the Residential Appraisal Supervisor. The Residential Appraiser department is a team of 10 appraisers responsible for listing and assessing residential properties in Buncombe County for taxation.
The primary goal of the Residential Appraiser team is to insure properties are listed correctly and assessed fairly and equitably. This position will start in-person. Over time, a hybrid schedule will be allowed depending on how quickly the employee becomes familiar with the role and demonstrates reliability. The employees must relocate or reside within a 2-hour drive from 200 College Street, Asheville NC 28801 within 6 months of hire.
Purpose of the position:
The purpose of this position is to perform field and complex appraisal work involving the examination, analysis, and evaluation of improved, vacant, and special use real properties to determine fair market value and establish accurate assessments for county taxation purposes.
Minimum Education, Training and/or Experience: Bachelor's degree in business administration or related field including or supplemented by courses in appraisal work and a minimum of two (2) years of experience in real property appraisal; or an equivalent combination of education and experience.
Additional Training and Experience (required at time of hire): Successful completion of relevant coursework from the International Association of Assessing Officers (IAAO) is preferred, including Courses 101 (Fundamentals of Real Property Appraisal), 102 (Income Approach to Valuation), 112 (Advanced Income Approach to Valuation), 300 (Fundamentals of Mass Appraisal), 311 (Residential Modeling Concepts), 312 (Commercial Modeling Concepts), as well as familiarity with the North Carolina Machinery Act. Licensure as a Certified Residential or Certified General Appraiser by the North Carolina Appraisal Board is preferred
License or Certification Required by Statute or Regulation: Must be able to obtain certification as a real property appraiser from the North Carolina Department of Revenue within one year of employment. Possession of a valid North Carolina driver's license.
Physical Requirements: The work is primarily light work requiring exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: balancing, climbing, crouching, fingering, grasping, handling, hearing, lifting, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking.
Essential Functions of the position:
Collect data and perform more appraisal related work in determining the taxable value of real property in the County for tax purposes including regular, comprehensive property site visits and inspections.
Assist Tax Assessor, Assistant Assessor, Data Analysis Team and Appraisal Supervisor with training, special projects, specialized appraisal analysis, and other duties as needed.
Assist the Present Use Value/Exempt division with the collection of data, requesting information from property owners and processing new applications and/or requalification's.
Handle citizen appeals on real property including formal appeals to the Board of Equalization and Review.
Resolve and process valuation complaints and/or informal and formal appeals and assist taxpayers in correcting real property data.
Evaluate land records data related to ownership, subdivisions, plats, land splits and combinations.
Conduct street imagery drives throughout the county with specialized imagery equipment.
Analyze selling price of vacant land and improved parcels and maintain property transfer (sales) records which are used to perform county-wide revaluations.
Develop, apply, defend, and explain property values to the Board of Equalization and Review.
Attend and pass exams in assessment- related classes to advance knowledge and designations as required by the NC Department of Revenue.
Performs other related duties as assigned.
Knowledge, Skills, Abilities:
Knowledge of principles, practices, and techniques used in real property appraisal work including appraising improved and vacant residential, commercial, and industrial properties.
Knowledge of current construction costs, including building materials, cost manuals and land value.
Knowledge of the geographical layout of the County.
Knowledge of the methods and procedures of the County Assessor Department's appraisal division.
Knowledge of the three approaches to market value (cost, income, and market) of real property.
Knowledge of appraisal statistics.
Knowledge and mastery of mathematics.
Knowledge and experience working with software and databases related to excel, access, crystal reports, power point and ArcMap.
Ability to review permit data, read blueprints and plans, measure, and sketch buildings.
Ability to use independent judgement and initiative in correctly evaluating a variety of properties and accurately collect appraisal data.
Ability to plan, assign and review the work of subordinate personnel.
Ability to make accurate computations with or without a calculator.
Ability to navigate and drive to all areas of Buncombe County as directed.
Ability to physically navigate in and around active & non active construction sites in all types of terrain and weather situations while collecting and recording data.
Ability to use a computer and learn specific computer programs associated with daily assignments.
Ability to develop, apply, defend, and explain property values to the public.
Ability to defend property values for both formal and informal appeals, this includes writing, preparing, and presenting the case before the Board of Equalization and Review.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.
Auto-ApplySenior Project Engineer, Alternative Delivery
Asheville, NC jobs
RK&K is seeking a Senior Project Engineer to play a key role in the planning, design, and delivery of Transportation Projects throughout the firm. In this role, you'll work under the guidance of experienced engineers and project managers on projects of all delivery types, including Design-Bid-Build, Design-Build, P3, and other Alternative Delivery Transportation projects. You'll assist in preparing roadway design plans using OpenRoads Designer (ORD) and contribute to technical reports, modeling, and plan production tasks.
*Fully remote candidates will be considered for this role. Travel will be necessary as required by the project.
Essential Functions
Lead or support technical design on a wide range of alternative delivery transportation projects (e.g., highways, interchanges, tollways, transit corridors).
Collaborate with multi-disciplinary teams across offices to develop innovative and cost-effective design solutions.
Serve as a technical liaison between internal teams, clients, contractors, and stakeholders.
Develop and review plans, specifications, cost estimates, and design reports using OpenRoads Designer (ORD).
Participate in proposal development, design-build pursuits, and technical presentations.
Mentor junior engineers and support career development within the project team.
Ensure quality control and compliance with applicable standards and client requirements.
Stay informed about industry trends and emerging alternative delivery methods.
Required Skills and Experience
Bachelor's degree in Civil Engineering or a related field.
Eight (8) + years of experience in transportation infrastructure design.
Active Professional Engineer (PE) license in the state of VA or the ability to obtain within 6 months
Proficient in OpenRoads Designer (ORD) for roadway design and modeling.
Demonstrated experience on Design-Build, P3, CM/GC, or similar alternative delivery projects.
Strong communication skills and ability to work collaboratively with dispersed teams.
Preferred Skills and Experience
Experience working directly with contractors on design-build teams.
Familiarity with DOT standards and procedures (experience with multiple state DOTs is a plus).
Prior experience leading technical task teams or managing portions of large projects.
Other Duties
This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required
.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Tuition reimbursement
Health, dental, vision, life, and disability insurances
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Customer Service Agent - Rocky Mount
Nashville, NC jobs
Agency Dept of Revenue Division Job Classification Title Administrative Specialist I (S) Number Grade NC08 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
Come work for NCDOR! We will teach you all about taxes so you can serve the taxpayers of North Carolina!
If you are looking to start a career in government, balance your professional and personal life, or simply to serve North Carolina taxpayers, a career with the NCDOR may be the right fit for you! NCDOR is committed to recruiting top-talent employees and developing career paths that will allow you to build long-term, rewarding and satisfying careers.
Salary:
We are currently hiring Customer Service Agents with a $39,000 salary in our Rocky Mount Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $40,950. Agents meeting all training progression requirements are eligible for a 5% salary increase and option for full time remote work.
The Work:
This position assists taxpayers by providing excellent service while educating and enforcing compliance with the Revenue Laws of North Carolina. Responsibilities of these positions include, but are not limited to:
* Consistently answer incoming calls via a high-volume telephone system
* Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, tax laws, and policy and procedures
* Complete our premier program to understand and communicate personal and sales and use tax laws
After successfully completing training, you will possess the knowledge, skills, and abilities necessary for career advancement within the agency and have the option to work from home.
Knowledge Skills and Abilities/Management Preferences
* Good communicator (both written and verbal) with the ability to express oneself clearly and concisely
* Experience with the use of a computer and proficiency in word processing
* Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
* The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
* Twelve paid holidays per year
* Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
* Twelve sick days/year which are cumulative indefinitely
* Paid Parental Leave
* Personal Observance Leave and Community Service Leave
* Longevity pays lump sum payout yearly based on length of service
* 401K, 457, and 403(b) plans
* Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Donna Howe
Recruiter Email:
Environmental Manager Raleigh Durham, NC Region
Raleigh, NC jobs
Benefits:
Company car
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Bonus based on performance
Competitive salary
Environmental Manager - Raleigh - Durham NC
WTS, a leading By-Product and Waste Management firm, is seeking an experienced Environmental Manager in the Raleigh Durham NC region. The Environmental Manger is responsible for supervision and on-site coordination of services related to the proper disposition and shipment of hazardous wastes, non-hazardous wastes, packaged laboratory chemicals, materials for recycling. Primary tasks include overall site RCRA compliance, waste characterization, profiling, materials collection, and preparation of shipments, while ensuring regulatory compliance.
Full Time Position
Basic Required Qualifications
Astute Chemistry Knowledge
Degreed Chemist Preferred
3-5 Years' Experience in Field Chemistry
Focused ability to recognize and characterize risks associated with a wide variety of chemicals commonly used in various industrial settings.
Chemical Lab Packing Experience Preferred.
Working Knowledge of Hazardous Waste RCRA Regulations
Experience in Waste Characterization
Experience in Waste Profiling
Experience in HW Manifest Preparation
Working Knowledge of USDOT (PHSMA) Hazardous Materials Regulations
Experience in HM Characterization
Practical Knowledge of Pertinent HM Labeling, Marking, Placarding, Segregation, Packaging Regulations
Experience in HM Shipping Paper Regulations
Safety Oriented
Ability to work independently as well as in a team setting
Ability to travel as needed
No restrictions on physical activities - supplies, on-site container movement, load supervision
OSHA Haz Wopper Trained, RCRA training, USDOT HM training preferred
Located in Raleigh Durham region. Re-location possible.
This is a remote position.
Compensation: $6,000.00 - $8,000.00 per month
Message from the President & CEO On September 8, 2018, I signed our pledge to operate our business according to the Guiding Principles of Responsible Care and was immediately struck by lightning. Thankfully, I say this figuratively, yet I use this striking phrase as recognition that my leadership perspective was permanently altered.
My teammates and I pledge to lead WTS in ethical ways that increasingly benefit society, the economy and the environment. This is our just cause. We will never arrive, yet we are amazed by this journey. Responsible Care lives in our culture, frames our decisions, and is our catalyst for continual improvement.
At WTS, we embrace our Commitment to Health, Safety and Security. To quote our WTS Responsible Care Policy Statement
“We will provide a safe, secure and healthy work environment for all employees, stakeholders and others working on our behalf. We will protect and safeguard the communities in which we work.”
To our esteemed Stakeholders: Employees, Customers, Neighbors, Regulators, Emergency Responders and yes even to our Competitors: Thank You!
Career Opportunities WTS is an equal opportunity employer. If you feel like you have what it takes to be part of a hardworking, family-oriented team committed to environmental excellence and sustainability, take a look at our current openings and submit your resume for consideration.
Auto-ApplyInformation Technology Technician I
Asheville, NC jobs
This job posting expires at 11:59PM on December 10, 2025. No applications can be submitted after 11:59PM on December 10, 2025. Job Title: Information Technology Technician I Department: Information Technology External Hiring Range: 24.71 - 29.29 Compensation Grade: 2101
Pay Range: $24.71 - $35.64
Posted Internally and Externally
Buncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility.
We are seeking a dedicated and customer-focused Information Technology Technician I to join our IT support team. This role is part of a 7-person team reporting directly to the Service Desk Manager. The technician will provide first-level technical support to end users, ensuring timely resolution of hardware, software, and network issues.
Key Responsibilities:
* Provide general IT support for desktops, laptops, mobile devices, printers, and other peripherals.
* Respond to service desk tickets, and walk-up requests in a professional and timely manner.
* Troubleshoot and resolve issues related to Windows OS, Microsoft Office, email, and other enterprise applications.
* Assist with user account management, including password resets.
* Participate in a rotating on-call schedule (one week per month) to support after-hours IT needs.
* Document support activities and solutions in the ticketing system.
* Collaborate with team members to escalate and resolve complex issues.
Typical Work Schedule:
* Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures.
* Position is required to be part of a 24/7 on call rotation team.
* Regular, predictable attendance is essential
* Note: This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limited to: floods, ice storms, disease outbreak, terrorist attack, etc.).
Purpose of the position:
This primary purpose of this position is to provide a wide range of basic services to support, fix, and maintain the hardware and software of the organization's computer systems.
Minimum Education, Training and/or Experience (required at time of hire):
Associate's degree in computer science or related field and a minimum of two (2) years of experience in information systems support; or an equivalent combination of education and experience
Additional Training and Experience: Certifications offered by Microsoft and CompTIA are preferred.
License or Certification Required by Statute or Regulation: Valid driver's license is required.
Physical Requirements:
The work is primarily medium work requiring exerting up to 50 pounds of force occasionally and/or up to 30 of force frequently, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling pushing, reaching, repetitive motion, speaking, standing. Stooping, talking, visual acuity and walking/mobility. While most work is completed in an office environment, occasional time may be spent out of doors moving equipment or responding to work requests.
Essential Functions of the position:
* Support all computer installations and new configurations and changes; maintain and repair computers and all related peripheral devices, including moving systems, removing old hardware, setting up new systems, and transferring all user data; maintain an inventory of installed software, and manage software licensing.
* Maintain a ticketing system and prioritize requests; Respond to service requests in person or over the phone; Set up equipment, ensuring proper installation of cables, operating systems, or appropriate software; Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
* Work with hardware and software vendors to verify timely product delivery and assures new equipment is installed and ready to operate on schedule.
* Provide on-boarding support for new employees; create user accounts and manage access control based on company policy; answer user inquiries regarding computer software or hardware operation to resolve problems.
* Refer major hardware or software problems or defective products to vendors or Tier II or Tier III support for service, occasionally having to refer to Network Engineer or Network Manager.
* Performs other related duties as assigned.
Knowledge, Skills, Abilities:
* Knowledge of practices and procedures involved in the use, maintenance, and repair of computer equipment.
* Knowledge of and ability to articulate regulatory and compliance information.
* Knowledge of operation of computer equipment and accompanying technology including, but not limited to, monitors, desktop computers, printers, and other external devices.
* Knowledge of regulations and procedures for disposal of used or outdated computer equipment.
* Ability to read technical manuals; research and maintain a level of knowledge of new technology and equipment.
* Ability to follow complex oral and written instructions
* Ability to evaluate software or hardware and recommends improvements or upgrades.
* Ability to develop training materials and procedures or trains users in the proper use of hardware or software; trains users and develops documentation.
* Ability to Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
* Ability to set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
* Ability to assist with software installs and upgrades.
* Ability to work with venders and refer major hardware or software problems or defective products to vendors or senior staff for service.
* Ability to maintain courteous and tactful relationships co-workers and the general public.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.
Auto-ApplyWork Zone Traffic Project Engineer
Asheville, NC jobs
RK&K is seeking a highly motivated Traffic Engineer with extensive knowledge of work zone traffic control. RK&K has the unique position of providing high profile services through many traffic engineering open end contracts for various clients. As a result, there is increasing demand for traffic engineers with work zone traffic control experience due to enhanced focus on safety in work zones, implementation of Federal and State mandates, and a desire to implement technology to improve work zone operations. As a Traffic Engineer for RK&K, you will work alongside and collaborate with a vibrant and talented professional team while working with state of the art software and platforms to complete critical programs and deliver meaningful projects.
Essential Functions
You will perform traffic engineering research to identify and analyze work zone traffic control methodologies, principals, products, and applications
Create work zone policies, guidelines, and engineering standards to improve work zone design, implementation, and operations to enhance safety and efficiency
Collaborate with internal teams and external stakeholders to evaluate the effectiveness of existing work zone standards and traffic control plans to identify areas for improvement
Review and develop maintenance of traffic plans for major projects that includes consideration for workers, vehicles, and vulnerable road users
Planning, design, and implementation of ITS work zone applications to implement technology to provide better traveler information to motorists concerning work zones
Assist with Speed Safety Camera programs for work zones including program management, implementation, assessment of program effectiveness, quality assurance and vendor coordination
Ability to visit construction sites, perform physical investigation of work zone setups and field conditions, and monitor speed safety camera installations in the field
Required Skills and Experience
Minimum bachelor's degree in civil engineering or related
P.E. license
Four (4) years of experience in traffic engineering, particularly work zones
Good writing, verbal communication and presentation skills including public speaking
Excellent problem-solving and analytical abilities, with the ability to use data and research to inform decision making
Strong knowledge of work zone traffic control strategies, safety strategies, the Manual on Uniform Traffic Control Devices (MUTCD) and other relevant standards and regulations
Preferred Qualifications
Experience with project management and coordination
Familiarity with state and local traffic engineering standards
Eight (8)+ years of experience in traffic engineering, particularly work zones
Other Duties
This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required
.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life, and disability insurances
Paid parental leave
Wellness programs and employee resource groups
Career Development
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Revenue Field Auditor - Hickory
Catawba, NC jobs
Agency Dept of Revenue Division Examination Job Classification Title Revenue Field Auditor I (NS) Number 60082141 Grade NC17 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
* PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING*
Are you a highly skilled accounting professional with an interest in auditing? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact by helping ensure taxpayers are complying with North Carolina tax laws and providing revenue to support State operations and services.
The North Carolina Department of Revenue is looking for a Revenue Field Auditor I to work out of the Hickory service center. This is a full-time, permanent position with a hybrid remote work schedule and State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. The minimum starting salary is $62,130.
The primary purpose of a Revenue Field Auditor I is to conduct independent examinations of financial records of taxpayers that have unique or special audit features or anticipated accounting, tax law, or investigative problems. It is the responsibility of this position to review and audit all tax schedules administered by the Department to ensure they are in compliance with the statutes and to make appropriate adjustments based on the accounting records available.
The Revenue Field Auditor I maintains an audit plan, which includes simultaneously selecting audit candidates, scheduling taxpayer interviews, reviewing provided records, and preparing and submitting audit reports for timely review. The Revenue Field Auditor I utilizes resourcefulness and good judgement to select taxpayers that appear not to be in compliance with state tax laws and select taxpayers for audit where adjustments generate additional tax revenues. This work is completed independently with minimum oversight from management. This position involves regular travel to taxpayer locations within an assigned territory and limited overnight travel. Access to reliable transportation and a valid driver's license is required.
Knowledge Skills and Abilities/Management Preferences
* Basic knowledge of the Internal Revenue Code and State Tax Laws across multiple schedules
* Basic proficiency with spreadsheet and word processing software
* Basic knowledge of auditing and accounting principles and practices
* Effective analytical skills that would be helpful with investigation of complex tax compliance issues
Recruitment Range: $62,130 - $102,574
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
* The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
* Twelve paid holidays per year
* Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
* Twelve sick days/year which are cumulative indefinitely
* Paid Parental Leave
* Personal Observance Leave and Community Service Leave
* Longevity pays lump sum payout yearly based on length of service
* 401K, 457, and 403(b) plans
* Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree in Business Administration, Economics, Accounting or related field with at least eighteen semester hours of accounting from an appropriately accredited institution; or an equivalent combination of education and experience.
Related fields considered are as follows: Accounting, Administrative Science, Business Administration, Business Law, Business Management, Business Operations, Economics, Finance, Financial Management, Public Administration, Public Sector & Government Administration Management, Tax, Tax Law and Trust & Wealth Management.
A transcript (either official or unofficial) must accompany the application to verify completion of the required eighteen accounting hours. Applications received without an attached transcript will be considered incomplete, unless you are a current DOR Field Auditor.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
LeAnn Biscoglio
Recruiter Email:
*************************
Construction Scheduler
Asheville, NC jobs
RK&K is seeking a Construction Scheduler to join our Construction Management team in support of CM, CEI, Design related programs in multiple locations. In this role, you will work as an integral part of our internal Program Management Office. Interacting with internal staff, client project managers, contractors, and project stakeholders to provide critical analysis of incoming schedules and provide analysis reports to monitor key performance objectives and overall performance of each contract and on overall assigned capital improvement projects.
Essential Function
Prepare for and analyze procurement needs; track the status of critical activities
Support work groups in determining needs and logistics for materials and equipment handling, storage and staging
Monitor program milestones and interdependencies
Oversee annual and long-term project planning and schedule updates
Interface and consult with clients to own and progress contracts
Analyze delays using industry accepted methodologies
Provide “advanced warnings” on items impacting the project schedule
Participate in meetings with project teams, clients, owners, and other stakeholders
Required Skills and Experience
Minimum two (2) years' experience in construction project/program management
Ability to evaluate and develop complex schedules
CPM scheduling experience
Proficient with Primavera P6
Proficiency in Microsoft Office (Excel, Word and Outlook)
Knowledge of contract procedures and principles
Ability to communicate effectively, including strong writing skills
Ability to understand construction logic and sequencing of complex highway and transportation projects
Ability to work periodically in the field around operating equipment
Preferred Skills and Experience
Bachelor's degree in Construction, Engineering, Architecture, or related technical field
Two (2) years of construction and/or engineering related experience
Experience with Tilos and Procore
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life and disability insurances
Matching 401(k) plan
Paid Holidays
Much, much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!