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Towne Park jobs in San Diego, CA

- 78 jobs
  • Manager of Valet & Parking Operations - La Jolla Hotels

    Towne Park Ltd. 4.3company rating

    Towne Park Ltd. job in San Diego, CA

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $75,000 - $85,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management * Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. * Demonstrates the ability to improve the financial performance and profitability of the account * Understands the contractual agreement and recognizes ways to maximize opportunities * Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover * Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping * Ensures that forecasts, payroll and accounting reports are on time and accurate * Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources * Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location * Fosters an environment that retains talented associates * Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews * Sees that new associates get off to the right start through proper orientation and on-the-job training * Recognizes great performance and provides opportunities for top performers to learn and grow * Recognizes where the team and individual performers need to improve and properly trains and coaches * Identifies talent and helps develop future leaders for the organization * Conducts regular performance appraisals and provides feedback and coaching for all direct reports * Holds effective associate meetings and ensures that shift huddles happen on every shift * Practices positive discipline and provides accurate and timely performance documentation * Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management * Ensures that the guest/patient service experience is delivered consistently on all shifts * Efficiently allocates labor resources to support service delivery * Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels * Understands the client's service standards and effectively integrates Towne Park's standards to complement them * Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management * Develops cohesive working relationships with the clients' staff members * Maintains regular meeting rhythms and communication channels with the client and follows through on commitments * Knows when to be present at the site and maintains a high level of visibility * Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations * Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards * Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures * Trains others or sees that they are trained to properly use the systems provided * Maintains a clean, neat work environment * Completes all tasks in a timely manner as instructed by the Area/District Manager * Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers * Treats clients and associates with courtesy, respect and dignity * Maintains strict confidentiality related to associate and client information Safety and Risk Management * Understands and follows safety and security procedures * Practices preventative safety procedures as set forth by Towne Park * Reports all accidents and incidents to the Area/District Manager immediately * Uses only equipment trained to use and operates all equipment in a safe manner * Reports all potential high risk areas and safety concerns to the Area/District Manager * Ensures all associates have been adequately trained in safety and loss prevention procedures * Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims * Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations * Promptly responds to any concerns regarding workplace safety * Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases * Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: * Maintains relationships with present client to obtain references and leads for new opportunities * Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes * Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going * Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES * Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines * Demonstrated work ethic, drive, energy, and persistence to achieve goals * Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations * Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications * Written and verbal communication skills to effectively address all levels within the organization * Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures * Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications * Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS * Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience * Knowledge of general business practices including accounting, human resources and customer service * Must be able to drive manual transmission * Must have and maintain a valid driver's license and clean driving record * For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. * Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances * Working extended hours, including evenings and weekends are required. * Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
    $26k-36k yearly est. Auto-Apply 8d ago
  • Room Attendant

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. This person must have the ability to lift, pull and push a moderate weight. This is a fast paced position. Previous cleaning experience as well as the ability to communicate to guests preferred. STARTING WAGE $21 Welcome you to our new house, HYATT house!
    $21 hourly 10d ago
  • Front Office Lead

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Front Office Leads are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Lead's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Leads must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Lead is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management. The hourly rate for this position is $28.06 Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including paid holidays, vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $28.1 hourly 1d ago
  • Security Officer (Part-Time Seasonal)

    Hyatt Hotels Corp 4.6company rating

    Oceanside, CA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Security Dispatch is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required. The hourly rate for this position is $21.25/hr
    $21.3 hourly 10d ago
  • Chef de Cuisine

    Hyatt 4.6company rating

    San Diego, CA job

    Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. At Hyatt, we believe our guest select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The goal of the Chef de Cuisine is to manage a specific restaurant. The Chef de Cuisine will take council from the Executive Chef to create, implement menu and concepts but the position is designed so that individuals will work in a manner that is consistent as that of an independent owner/operator. **Responsibilities include:** + Act as senior leadership by developing and assuming key management responsibilities + Assume the role of liaison between all dining room operations and culinary staff + Supervise the preparation and cooking of various food items + Develop and implement creative menu items within the restaurant concept + Plan, coordinate & implement special events and holiday functions + Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring + May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs + Lead and coach the team towards achieving exceptional guest service and employee satisfaction results + Monitor food production, ordering, cost, and quality and consistency on a daily basis + Participate in marketing events directly related to their specific restaurant **SALARY:** The salary range for this position is $76,700 to $95,900. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. **BENEFITS** Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Qualifications:** + at least three years of high volume casual upscale restaurant experience. + In-depth skills and knowledge of all kitchen operations + Possess strong leadership, communication, organization and relationship skills + Experience with training, basic financial management and customer service + Proficient in general computer knowledge + A true desire to exceed guest expectations in a fast paced customer service environment + Capable of producing a consistent product in a timely manner + Strong training and communication skills + Culinary education and/or on the job training, independent restaurant experience is preferred + Geographic and schedule flexibility preferred **Primary Location:** US-CA-San Diego **Organization:** Grand Hyatt San Diego **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Culinary **Req ID:** SAN034452 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $76.7k-95.9k yearly 11d ago
  • Recreation Attendant (PT Seasonal)

    Hyatt Hotels Corp 4.6company rating

    Oceanside, CA job

    Join our dynamic team and work in a beautiful setting with an unobstructed view of the ocean! We are looking individuals who can provide authentic and memorable experiences that deliver the Southern California Dream to our guests. O'side, as locals affectionately call it, is a destination of discovery and diversity. Explore everything from awe-inspiring sea life to exciting ocean adventures, California history at the "King of Missions", "Mission San Luis Rey", and surf culture at the California Surf Museum. As a playful and diverse destination, we value personal expression, originality, and creativity that invites you to play in a real SoCal beach town that prides itself on staying original. The Recreation Attendant will be responsible for attending to our Pool and Recreation facilities. Daily tasks can consist of folding and replenishing pool towels, setting up lounge chairs and umbrellas, refilling sunblock, towel, and water stations, assisting guests with requests, cleaning and picking up around the pool areas, and additional requests that may be asked of you by management. To assist with fun activities at our Beach Rambler area by the beach. This person must have good communication skills and can work in a fast paced environment. Must be fine with working outdoors all day. The hourly rate for this position is $19.00/hr This is a Part Time Seasonal position. Hyatt has a very competitive benefit package for colleagues, which may include: * Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide while an active employee * Holiday pay if working on a Hyatt recognized holiday * Complimentary employee meals * And so much more!
    $19 hourly 4d ago
  • Food and Beverage Outlet Manager

    Hyatt 4.6company rating

    San Diego, CA job

    Hyatt Regency Mission Bay is the epitome of the San Diego experience, located in the heart of Mission Bay surrounded by the best beaches and of course SeaWorld and Belmont park to enjoy. This resort style property is right on the water with pools, waterslides and the best sunsets in southern California and we are looking for top talent to share these experiences with our guests, are you ready? The Outlets Manager oversees all food and beverage outlets within the hotel operated by Hyatt which may include may include restaurants, lounges, coffee bars, or banquet facilities. **Duties Include:** + Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house + Implement and maintain food & beverage sales/marketing programs + Direct and oversee development of employees + Hire, train, empower, coach and counsel, performance and salary reviews + Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations + Coordinate outlet operations with other hotel departments to ensure efficient guest service + Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality + Implement procedures to increase guest and employee satisfaction + Exercise quality control for both food and beverage + Maintain Hyatt standards of service and ensure their implementation + Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards + Coach and counsel employees to reflect Hyatt service standards and procedures _The salary range for this position is $76,700-$115,300 annually. This is the pay range for this position that Hyatt Regency Mission Bay Spa and Marina reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education._ Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, retirement savings, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and parking during shifts, and many more! _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** + Demonstrated ability to effectively interact with people + Minimum 3 years Hotel F&B management experience preferred + Service oriented style with professional presentations skills + Proven leadership skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills + Experience in implementing new food & beverage concepts **Primary Location:** US-CA-San Diego **Organization:** Hyatt Regency Mission Bay Spa and Marina **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** SAN034397 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $76.7k-115.3k yearly 28d ago
  • Houseperson - Events (On-Call)

    Hyatt Hotels Corp 4.6company rating

    Oceanside, CA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Houseperson - Events is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. This person must have good communication skills as well as the ability to lift moderate weight. This is a fast paced position. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel. "All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
    $32k-50k yearly est. 10d ago
  • Massage Therapist - On Call

    Hyatt Hotels Corp 4.6company rating

    Encinitas, CA job

    We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences. More than a resort spa, Spa ALiLA is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We are currently seeking a Massage Therapist to join our team. The On-Call Massage Therapist is responsible for delivery of exceptional massage and body treatments in a nurturing environment. Essential Functions: * Adhere to all state licensing standards and procedures for operation, sanitation and cleanliness. * Maintain a professional, confidential practitioner-client relationship; understand and use universal precautions and code of ethics when providing services. * Assess guest's contraindications that may interfere with the ability to receive a service and modify treatments based on guest's individual needs and/or preferences. * Maintain exceptional knowledge of all services, products and ingredients and the ability to explain the benefits and recommend additional services and products. * Maintain cleanliness of equipment and stations used, as well as restock linens and products between and at the end of each working shift. * Must possess the ability to perform consecutive services in a pre-determined period of time. * Work assigned schedule; begin and end all treatments on time; ensure work areas are clean and set according to procedures. * Attend all scheduled meetings and professional trainings, as requested. * Assist spa management in any additional tasks requested. * Display professional demeanor and appearance at all times.
    $39k-76k yearly est. 10d ago
  • General Maintenance Engineer B

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. Maintenance Engineers contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. We are seeking a reliable and hands-on Mid-Level General Maintenance Engineer to support the daily upkeep and functionality of our hotel facilities. The ideal candidate will bring a solid foundation of technical skills and a proactive attitude to maintain a safe, comfortable, and well-functioning environment for our guests and team members. Key Responsibilities: * Perform routine maintenance tasks, including basic inspections, cleaning, and minor repairs across hotel facilities and equipment. * kitchen equipment knowledge/experience * Conduct regular walkthroughs to identify potential maintenance needs and report issues to the Engineering leadership team. * Respond to guest maintenance requests with a focus on efficiency, professionalism, and guest satisfaction. * Collaborate with fellow engineers and departments to prioritize and complete tasks in a timely and organized manner. * Assist in troubleshooting and performing basic repairs to HVAC, plumbing, and electrical systems under guidance when necessary. * Support preventive maintenance programs to extend the life of equipment and reduce downtime. * Work with contractors or senior engineers on more complex repairs or renovation projects. * Maintain accurate records of completed tasks, repairs, and inventory usage. * Adhere to safety standards and ensure compliance with hotel and regulatory maintenance procedures. * Contribute to occasional special projects, renovations, or room refresh initiatives as assigned. The wage for this position is $32.50. This is the pay Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, and many more! At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $41k-54k yearly est. 10d ago
  • Executive Housekeeper

    Hyatt 4.6company rating

    San Diego, CA job

    Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Responsibilities include: + Responsible for short and long term planning and the management of the hotel's Housekeeping operations + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Solid understanding of housekeeping and laundry supplies and pars + Teach employees importance of, and how to greet guests and courteously solve guest requests + See that inspection program is consistently maintained + Assure all safety and security policies and procedures are followed + Work closely with all other Departments + Inspect some rooms daily + Experience purchasing linens and housekeeping supplies + Current on latest housekeeping and laundry technology + Work closely with vendors to assure proper pricing, delivery, and maintenance + Experience teaching, supervising, and mentoring multilingual and multicultural staff + Ensure OSHA and ADA policies are adhered to + Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful + Insures proper staffing levels for customer service goals + Coach and counsel employees to reflect Hyatt service standards and procedures Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. The salary range for this position is $106,800 - $136,200 annually. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. **BENEFITS** Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more! _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **This is not your typical career opportunity. This is the Hyatt Touch.** **Qualifications:** + Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. + 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). + With opening hotels, previous hotel pre-opening experience preferred + Service oriented style with professional presentations skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills **Primary Location:** US-CA-San Diego **Organization:** Grand Hyatt San Diego **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** SAN034420 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $106.8k-136.2k yearly 18d ago
  • Night Audit - Part Time

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Night Auditor is responsible for oversight of Front Desk and reconciliation of hotel daily revenues. A combination of duties mainly related, but not limited to: check-in and check-out guests, night audit packet, oversee all functions of the hotel and contribute to an overall positive guest experience. Must be available to work Friday and Saturday overnights. There may be the possibility for additional shifts due to business needs. Hyatt has the best to offer including: * paid holidays * vacation and sick leave * medical health care * 401k and company match after 1 year of service * paid FamilyBonding time and Adoption Assistance * $1,000 per year for Educational Assistance * discounted and complimentary rooms at Hyatt locations across the globe * free colleague meals during shifts * Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, etc.) * Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. * and much more The expected pay for the position is $25.00 per hour, plus an overnight pay differential. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $25 hourly 7d ago
  • Andaz Rooftop Bartender - On Call

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Uncomplicated, sophisticated, young-at-heart, genuine, hospitable, vibrant....what do these words mean to you? Do they describe you or even more, the way you love to work and the people you want to work with? If so, then come be a part of the Andaz, San Diego! Bartenders are responsible for providing libations and offering customized recommendations. The right person should be familiar with the latest in mixology, bar equipment, and sanitation standards, with a focus on maintaining an attractive bar. This position offers opportunity for casual conversation, creativity and allows for building on ones style and previous bartending experiences. Preferred candidates will have understanding of state and local serving guidelines and willingness to wear multiple hats when needed. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more! The expected pay for the position is $17.25 per hour plus tips. Position does require full availability including weekends and holidays. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $17.3 hourly 7d ago
  • Spa Concierge - FT

    Hyatt 4.6company rating

    Encinitas, CA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Spa Conciergeis responsible for checking in guests at our Spa, scheduling and managing appointments and maintaining cleanliness of the spa facility including locker rooms, quiet lounge and Revival Lounge. Acting as a liaison between guests, spa management and other departments of the resort when necessary. The Spa Concierge must provide quality guest service experience and maintain a positive work environment for spa staff. **Core Functions** + Scheduling Spa treatments + Managing appointments + Maintaining cleanliness of the spa facility and locker rooms, and quiet lounge + Act as a liaison between guests, spa management and other departments of the resort when necessary + Maintain a positive work environment + Maintains an up-to-date knowledge of the spa treatments and amenities to provide guests with the most accurate information. + Issues lockers, robes & slippers to guests, escorting each guest to their lockers. + Provides guests with a tour, explaining spa amenities offered and answering any questions the guest may have. + Reviews and confirms guests' appointments. + Restocks locker room supplies and amenities. Cleaning floors, bathrooms etc. + Keeps the storage spaces organized for easy access of supplies. + Reports any necessary repairs to Spa Manager/Spa Director. + Is knowledgeable of all emergency procedures and hotel policies. + Communicates all pertinent information to the Spa Manager and Supervisors. + Follows set procedures on posting charges, and refunds. + Solicits guest feedback and acknowledges guest preferences for future visits. + Answers the telephone in a professional manner and assist guests with any questions. + Handles all guest complaints with the utmost confidence, grace and concern for their satisfaction. + Upholds all safety standards of Alila Marea Beach Resort. + Is able to communicate verbally and in writing in English. + Is a team player and interacts with all guests and fellow Associates in a positive and friendly manner. **Benefits** In keeping with Hyatt's Values of Wellbeing, the company offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our colleagues and their lives outside of work. + Medical coverage, including dental & vision coverage (for full-time colleagues after 30 days) + 401K w/company match + Complimentary parking + 25% off in-house F&B + 12 Complimentary Room Nights across our Hyatt portfolio (after 90 days) + Friends and Family rates across our Hyatt portfolio immediately + Hyatt discounts and partner discounts + Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick and bereavement. + Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** + At least one year of experience in a receptionist or front desk position in a luxury environment, serving the customer face-to-face. + Presents a caring, warm demeanor with a true desire to satisfy the needs of others in a fast paced, luxury environment. + Must be able to respond to individual guest needs and adhere to company standards as written in the employee handbook. + Must possess attention to detail and a high standard for cleanliness. + Capable of dealing with stressful situations calmly and professionally. + Must have excellent communication skills. + Must be proficient with computers, particularly Microsoft Office products such as Outlook, Word, and Excel. + Experience with Book4Time a plus. + Must be able to prioritize and handle multiple tasks simultaneously. + Flexible availability including evenings, weekends and holidays is required. + Display professional demeanor and appearance at all times. + Ability to stand for long periods of time. + Maintains a positive attitude and takes initiative to get the job done. + Committed to producing quality work. + Supportive team player. + Eager to learn and to share knowledge and skills. **Mental and Physical Demands** + Frequent: Sitting, standing, stooping and bending, walking throughout property, and interacting with guests (speaking and listening). Using a computer and office phone + Occasional: Lifting, pushing, and walking up stairs. This positions rate of pay is $20.00 per hour. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."_** Use your past experience in spa jobs to make a difference at Hyatt. For immediate consideration for this hotel spa job, click Apply Now and complete an application for the Spa Reception Agent position on the Hyatt Careers Site! **Primary Location:** US-CA-Encinitas **Organization:** Alila Marea **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Spa **Req ID:** ENC000847 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $20 hourly 3d ago
  • Engineering Supervisor (PM) - $31.50-$33.50/hr + $1,000 SIGNING BONUS

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Join our team at Hyatt Regency La Jolla, where you'll be immersed in the vibrant energy of San Diego's stunning beachside locale. Our newly redesigned spaces - drawing inspiration from the natural beauty and coastal charm of La Jolla Cove - are designed to energize and inspire every day. Located near UC San Diego, La Jolla, and Westfield UTC, our hotel offers guests easy access to the shoreline, shopping, and dining. On-site, guests can enjoy a variety of activities, including a junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to help create unforgettable experiences for our guests. Come be a part of something special! What are the additional benefits to working at the Hyatt Regency La Jolla? Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including: * Medical, Dental and Vision for you and your dependents after 30 days of employment * 12 Complimentary hotel room nights at Hyatt properties worldwide * Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide * Vacation, sick, and new child leave * Bereavement and jury duty pay * Retirement savings plan (401K) with employer match * Employee stock purchase plan * Flexible Spending Account (FSA) * Tuition Reimbursement * Complimentary employee meals * Direct deposit * And so much more! About the Role - Engineering Supervisor The Engineering Supervisor will assist the Director of Engineering in the day-to-day operations of the engineering department. This position will primarily be responsible for overseeing the general and preventative maintenance and repairs of guest rooms, meeting spaces, public areas, back of house areas, and equipment. This position will use their continuous working knowledge of electrical, plumbing, steam, gas, fire, HVAC refrigeration, paint, and safety within a hotel environment to assist the department Engineers to perform their jobs safely and efficiently. Evening availability is required. Core Functions * Adhere to Hyatt Hotels Corporation guidelines and core values to ensure the health, safety and comfort of our colleagues and guests. * Ensure proper execution of work order/systems requests and that items are completed in a timely manner by self and the team. Supervise necessary repairs and maintenance throughout the hotel. * Implement preventive maintenance schedules, policies and rules to ensure an efficient department. * Maintain logs on movement of stock items and tools and monitor distribution of items to the team and within the hotel. * Inspects and observes equipment in operation for defects, locates causes of trouble in equipment or functionality of spaces and troubleshoots as appropriate. * Ensure that meter readings are taken daily on heat and light and review information to evaluate consumption. * Ensures Engineers maintain clean, organized, and safe working areas and Engineering shop. * Assist Director of Engineering in supervising and training all Engineers in guest service, standard operating procedures, loss prevention, and other trainings as assigned. * Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Hyatt standards. * Assists the Director of Engineering with any major projects, including administration of vendor contracts controlled by the engineering department, and scheduling services. * Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel and communicate effectively with guests and fellow colleagues. * Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. * Other duties as assigned. Wage Information: The hourly wage for this position is $31.50-$33.50. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay. Signing Bonus will be paid out as follows: $500 upon reaching 90 days and $500 upon reaching 180 days. Bonus payments will be paid on paycheck following the colleague reaching 90 days and 180 days respectively. Colleague must be a current Hyatt Regency La Jolla employee to receive the bonus. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $31.5-33.5 hourly 4d ago
  • Meeting Connections Manager

    Hyatt 4.6company rating

    Oceanside, CA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The **Sales Manager - Meeting Connections** is an entry-level role within the hotel's sales department that represents both hotels, responsible for achieving a defined performance quota. This position manages a designated account base and focuses on generating new business opportunities within assigned markets. The Sales Manager develops and maintains relationships with clients, handles less complex accounts, and proactively identifies new leads through research, direct outreach, and online lead platforms. A key responsibility of this role is to book short-term meetings and group events, requiring strong organizational skills and the ability to thrive in a fast-paced environment. It is a on property position and is not being considered for remote work. **About Seabird Ocean Resort & Spa, and Mission Pacific Beach Resort** Being part of our Oceanside Breach Resorts means that you are part of a world class resort operation with recent accolades including Conde Nast #1 Southern California Resort and voted Travel & Leisure #1 Resort in the Continental US. Always at the forefront of lifestyle and luxury, our sales team strives to be best in class in everything that we do. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people so they can be their best_ . $68,640-79,400, desired start date of January 1st 2026! **This is not your typical career opportunity. This is the Hyatt Touch.** **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills. + Prefer completion of a Hyatt Corporate Management Training program or equivalent training. + Prefer 1-2 years previous hotel experience. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-CA-Oceanside **Organization:** The Seabird Ocean Resort and Spa **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** OCE001412 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $68.6k-79.4k yearly 24d ago
  • Greeter/Host - Valle (Michelin Star Restaurant)

    Hyatt Hotels Corp 4.6company rating

    Oceanside, CA job

    Join Award-winning Michelin star, Chef Roberto Alcocer at Valle, a Guadalupe Valley Kitchen as he draws on the traditions of Mexico's renowned wine region and the bounty of local farms and sea food, to create Valle's bold cuisine paired with a selection on Mexican wine, best enjoyed on the seaside dining veranda in the Dining Room which boasts beautiful ocean views. Guest can enjoy an intimate dining experience with a Chef's tasting menu or a la carte, or if is the case of a special celebratory evening up to eight in our private dining room. The hourly rate for this position is $19.50/hr Hyatt has a very competitive benefit package for colleagues, which may include: * 12 Complimentary hotel room nights at Hyatt hotels world-wide * Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide * Bereavement and jury duty pay * Vacation, sick, and new child leave * Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, * Retirement Savings Plan option (401K) with employer match * Employee Stock Purchase Plan * Complimentary employee meals * And so much more! Greeters are responsible for welcoming and creating the first impression for guests. These individuals can influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Hosts will also have the following job responsibilities: * Greet guests with a warm welcome and seat them accordingly * Manage reservations and waitlists efficiently * Provide guests with menus and inform them of specials * Assist in maintaining cleanliness in the dining area * Answer phone calls and take reservations * Collaborate with servers to ensure excellent guest service * Ensure that the host stand is clean and organized, and all necessary materials are available. * Confirm that iPads are charged and ready for use. * Ensure restaurant menus are clean and in good condition. Notify the GM in advance if new menus need to be printed (restaurant menu, wine menu, and bar menu). * Assist the bar with drink service and table cleaning. * Take reservations for up to 20 covers. * Know the Rules and Policy regarding moving tables inside the Restaurant. (example when we can put together table 53 and 58) * Understand and enforce policies and rules related to children. * Confirm that hostesses check reservations for the following day and verify new reservations for the day. Notify relevant staff if the reservation is for a celebrity influencer or VIP. * Ensure guest cards are completed the night before with accurate guest information. * Organize seating preferences based on guest requests (e.g. window or patio seating) and adjust flow of service accordingly. * Supervise guest comments and preferences in the guestbook for future visits, and record how many times they have dined with us. * Rolling silverware & polishing glasses as needed.
    $19.5 hourly 10d ago
  • Area Director of Sales & Marketing

    Hyatt 4.6company rating

    Oceanside, CA job

    The Area Director of Sales & Marketing has direct oversight of sales and marketing operations for two luxury full-service hotels, The Seabird Ocean Resort & Spa and The Mission Pacific Beach Resort. This role has the responsibility to achieve optimal occupancy, ADR, and SPGRN to maximize total revenue while meeting and exceeding hotel profit, marketing objectives, as well as guest and colleague satisfaction levels. This individual will oversee operations of the hotel sales and marketing departments, including, but not limited to, direct sales, follow-up, sales administration, colleague hiring and training, managing and coaching of the sales & marketing team, owner relations and interaction with all parties. Additional responsibilities include budgets, forecasting, overseeing a multi-layered marketing strategy, advertising, business plan, SEO/GEO, and third-party vendor relations. This is a Leadership Committee position that is eligible for an incentive compensation plan. Exempt leaders are expected to work as much of each workday as is necessary to complete their job responsibilities.Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **RESPONSIBILITIES:** + Coordinate all sales segment growth strategies by account to maximize overall revenue. + Develop, recommend, implement and manage the division's annual budget including the advertising, public relations and direct sales plans efforts for the resorts to drive awareness, relevance, occupancy, food & beverage outlets, Spa, and resort campus bookable experiences. + Guide the sales team to identify new business within and outside of known Hyatt accounts. + Serve as the public face of the resorts, representing the properties in media interviews, industry events, and community engagements to elevate brand visibility and reputation. + Robust understanding of the group, wholesale and negotiated contracting process. + Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. + Monitor production of all top accounts and evaluate trends within your market. + Deep understanding of the digital landscape and how our owned channels impact the resorts' ability to maintain and elevate relevancy within search. + Ability to foster a culture of collaboration and accountability. + Flexibility to implement initiatives that align with changing market and brand attributes. + Liaise between commercial services efforts and the operational environment. + Adhere to Hyatt systems established regulations, company standards, sales standards and sales metrics related. + Comply with attainment of individual goals, as well as team goals and budgeted metrics. + Train all resort colleagues on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue. + Develop a full working knowledge of the operations and policies of the hotel, including Sales, Reservations, Banquet/Events, Food and Beverage, Front Office, Spa, and campus partners. + Oversight and management of multiple digital channels including approximately 7 websites. + Maintain strong visibility in local community and industry organizations. + Participate in industry leadership groups including panel. + Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis. + Maintains professional working relationship and promotes open lines of communication and relationships to achieve initiatives with respective marketing partner(s) and other internal departments. + Other duties, as requested by the General Manager / Managing Director. **The salary for this position varies in accordance with experience. The mid salary for this position ranges from $140,600-179,200.** **BENEFITS:** · Medical, Dental, Vision Plans · Paid Time Off - Vacation, Sick · 401(k) w/ company discretionary match · Employee Assistance Program - free counseling sessions annually for you and your household members · Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more · Employee Dining Discounts · Complimentary Employee Meal · Reimbursement Opportunities - including wellness, educational and cell phone. · Free Parking · 12 Complimentary Hyatt Room Nights · Hyatt Family/Friend Room Discounts All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Qualifications:** + At least 7 years of Director of Sales experience is preferred, with at least 3 years of luxury hotel experience + Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients. + Must have thorough experience with professional selling skills: opening, probing, supporting, closing. + Shows strong analytical skills and strategic vision in establishing appropriate sales deployment and multilayered marketing strategy. + Must be proficient in general computer knowledge, especially Microsoft Office products and adapt to new systems. + Must be able to work independently and simultaneously manage multiple tasks. + Strong organization and presentation skills. + Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive and engaged sales team. + Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. + Must work well in stressful, high-pressure situations; maintain composure and objectivity under pressure. + Must be able to work with and understand financial information and data, and basic arithmetic functions. + Must work collaboratively with all owners, colleagues and guests. **Primary Location:** US-CA-Oceanside **Organization:** The Seabird Ocean Resort and Spa **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** OCE001416 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $140.6k-179.2k yearly 24d ago
  • Esthetician- On Call

    Hyatt 4.6company rating

    Encinitas, CA job

    An esthetician must have the following qualifications; recognized diploma and a minimum of one-year industry experience complete with customer service experience. An esthetician must exude the following qualities; excellent communication and guest service skills, confident technical provider, time management awareness, exceptional team player, organizational skills and tidiness. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** · Recognized diploma · Minimum One-yea experience at a luxury Spa · Customer Service Experience This positions pay rate is: $17.25 per hour **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-CA-Encinitas **Organization:** Alila Marea **Pay Basis:** Hourly **Job Level:** On-call/Casual **Job:** Spa **Req ID:** ENC000844 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $17.3 hourly 24d ago
  • Manager of Valet & Parking Operations - La Jolla Hotels

    Towne Park 4.3company rating

    Towne Park job in San Diego, CA

    **_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here (***************************************************************************************************************** for important notices that may be applicable to you. For more information about our privacy policy, please click here (********************************************************************************************************************** . The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. **Job Details** **Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $75,000 - $85,000. **Additional Compensation:** Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. **Benefits:** Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. **Paid Time Off:** Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. **DUTIES AND RESPONSIBILITIES** **_Financial and Business Systems Management_** + Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. + Demonstrates the ability to improve the financial performance and profitability of the account + Understands the contractual agreement and recognizes ways to maximize opportunities + Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover + Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping + Ensures that forecasts, payroll and accounting reports are on time and accurate + Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures **_Human Resources_** + Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location + Fosters an environment that retains talented associates + Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews + Sees that new associates get off to the right start through proper orientation and on-the-job training + Recognizes great performance and provides opportunities for top performers to learn and grow + Recognizes where the team and individual performers need to improve and properly trains and coaches + Identifies talent and helps develop future leaders for the organization + Conducts regular performance appraisals and provides feedback and coaching for all direct reports + Holds effective associate meetings and ensures that shift huddles happen on every shift + Practices positive discipline and provides accurate and timely performance documentation + Delegates by allocating decision making and other responsibilities appropriately and effectively **_Service Management_** + Ensures that the guest/patient service experience is delivered consistently on all shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels + Understands the client's service standards and effectively integrates Towne Park's standards to complement them + Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results **_Client Relations Management_** + Develops cohesive working relationships with the clients' staff members + Maintains regular meeting rhythms and communication channels with the client and follows through on commitments + Knows when to be present at the site and maintains a high level of visibility + Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations + Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. **_Systems and Standards_** + Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures + Trains others or sees that they are trained to properly use the systems provided + Maintains a clean, neat work environment + Completes all tasks in a timely manner as instructed by the Area/District Manager + Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers + Treats clients and associates with courtesy, respect and dignity + Maintains strict confidentiality related to associate and client information **_Safety and Risk Management_** + Understands and follows safety and security procedures + Practices preventative safety procedures as set forth by Towne Park + Reports all accidents and incidents to the Area/District Manager immediately + Uses only equipment trained to use and operates all equipment in a safe manner + Reports all potential high risk areas and safety concerns to the Area/District Manager + Ensures all associates have been adequately trained in safety and loss prevention procedures + Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims + Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations + Promptly responds to any concerns regarding workplace safety + Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases + Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation **_Sales Responsibilities:_** + Maintains relationships with present client to obtain references and leads for new opportunities + Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes + Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going + Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. **KNOWLEDGE, SKILLS AND ABILITIES** + Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines + Demonstrated work ethic, drive, energy, and persistence to achieve goals + Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations + Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications + Written and verbal communication skills to effectively address all levels within the organization + Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures + Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications + Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails **QUALIFICATIONS** + Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience + Knowledge of general business practices including accounting, human resources and customer service + Must be able to drive manual transmission + Must have and maintain a valid driver's license and clean driving record + For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT _The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. + Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. + Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. + Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances + Working extended hours, including evenings and weekends are required. + Travel of up to 10% may be required. **ACKNOWLEDGEMENT AND ACCEPTANCE** I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-36k yearly est. 8d ago

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