Towne Park jobs in Walnut Creek, CA

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hyatt House Belmont 400 Concourse DrBelmont, CA 94002 Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Do you love bringing people together? Thrive on helping others stay organized, energized, and ready to shine? At Hyatt, we're looking for a Sales & Events Coordinator who's enthusiastic, detail-oriented, and excited to play a key role in creating memorable guest experiences! This isn't your average admin role-it's your chance to work behind the scenes on events, support a high-performing sales team, and grow your hospitality career with a company known globally for its warmth, culture, and commitment to people. At Hyatt, we care for people so they can be their best-and that includes supporting your growth, creativity, and well-being. As part of our Sales & Events team, you'll enjoy: * A welcoming, collaborative team that celebrates wins together * Opportunities to learn event planning, sales operations, and hotel systems * Exposure to exciting meetings, weddings, corporate events, and VIP clients * Global travel perks, hotel discounts, wellness benefits, and career pathways * A workplace where your personality and ideas are always valued * This is where your hospitality career can truly flourish. What You'll Do * As our Sales & Events Coordinator, you're the organizational heartbeat of the team. You'll help bring ideas to life by: * Supporting Sales * Preparing proposals, contracts, presentations, and client communications * Managing calendars, appointments, group blocks, and follow-up tasks * Maintaining sales reports, databases, and revenue tracking tools * Assisting with client site tours and hospitality moments * Supporting Events * Coordinating event details, timelines, and internal communications * Assisting with banquet event orders (BEOs) and function sheets * Helping organize pre- and post-event meetings * Providing administrative support to ensure events run smoothly * Creating polished, professional documents and collateral * Jumping in wherever needed-because great events and great teamwork require flexibility You'll shine in this role if you: * Love staying organized and thrive in a fast-paced environment * Are energized by interacting with guests, clients, and team members * Are a strong communicator with a friendly, professional demeanor * Enjoy creating structure and helping others stay at their best * Bring creativity and a "let's make it happen" attitude to your work * Have administrative or hospitality experience (a bonus, but we'll train the right superstar!) Ready to Start Your Hyatt Story? If you're excited to join a company where people, culture, and possibility come first, we'd love to meet you. Bring your enthusiasm, curiosity, and passion for hospitality-and we'll help you build a career full of growth, creativity, and memorable moments. Apply today and discover why Hyatt is consistently recognized as one of the world's best places to work. The hourly rate for this position is $30.00. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Located in the heart of Silicon Valley, business travelers are minutes away from numerous major companies, and weekend travelers are close to Levi's Stadium, Rivermark Plaza, and California's Great America. Hyatt House Santa Clara is a perfect nightly or extended-stay hotel for all travelers. Enjoy your complimentary Wi-Fi, our always-accessible StayFit gym, and buffet breakfast. The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred. This is an hourly position with compensation ranging from $18-$19.50 per hour. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental, and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, and free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments. Welcome you to your new house, HYATT House! View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel General Manager. The Area Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This is a multiproperty position, overseeing the Wild Palms Hotel (Sunnyvale) and the Hotel Avante (Mountain View). Duties include: * Responsible for short and long term planning and the management of the hotel's Front Office operations * Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans * Maintain guest room inventory * Coach and counsel employees to reflect Hyatt Service Standards and Procedures * Perform all tasks of a Front Office Staff as needed to facilitate service * Ensure all operations and cash handling are done per policies and procedures * Maintain excellent communication with the housekeeping department * Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas * Analyze, investigate, and resolve guest complaints * Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables * Insures proper staffing levels for customer service goals * Coach and counsel employees to reflect Hyatt service standards and procedures The salary range for this position is $95,000 to $110,000, which is the range that Wild Palms Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The Laurel Inn, located in San Francisco's prestigious Pacific Heights neighborhood, featuring spacious rooms in an ideal location near the historic 1,500-acre Presidio National Park & Tunnel Tops. As part of the JdV by Hyatt brand, we invite a community for the spirited, the light-hearted and the young-at-heart. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling and payroll. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest & colleague experience. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is a Full-Time hourly role with a rate of $35.00. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin, disability or protected veteran status. **This is not your typical career opportunity. This is the Hyatt Touch.** **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment. + 1-2 years in a working in a customer service environment + Refined verbal and written communication skills. + Experience and thorough understanding of guest services. **Primary Location:** US-CA-San Francisco **Organization:** Laurel Inn **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** SAN034378 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. The goal of the Executive Sous Chef is to work directly with and in the absence of the Executive Chef to maintain and improve the culinary operations. The ideal Executive Sous Chef will accomplish this by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience. **Responsibilities include:** + Support senior leadership by developing and assuming key management responsibilities + Assume the role of liaison between all departments within the culinary division and all other hotel departments + Develop and implement creative menu items that adhere to Hyatt brand standards + Plan, coordinate & implement special events and holiday functions + Manage hourly kitchen colleagues through scheduling, payroll, training, coaching, evaluating and hiring + Lead and coach the team towards achieving exceptional guest service and employee satisfaction results + Monitor food production, ordering, cost, and quality and consistency on a daily basis ensuring financial performance and control + Ensure proper safety and sanitation of all kitchen facilities and equipment + Organize and facilitate departmental meetings, training and goals setting Hyatt develops Executive Sous Chefs to progress into the role of Executive Chef through the training of Banquets, Restaurants and Garde Manger. Executive Sous Chefs report directly to the Executive Chef. Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Executive Sous Chef and find yourself as the Executive Chef within a few years. 70% of management hired is from within Hyatt, 89% of Managing Committee is promoted from within. The statistics are there; make it your next step! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in the culinary field. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you! The salary range for this position is $83,600.00 to $125,500.00. This is the pay range for this position that Hyatt Regency San Francisco Airport reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** + In-depth skills and knowledge of all kitchen operations + Possess strong leadership, communication, organization and relationship skills + Experience with training, financial management and customer service + Proficient in general computer knowledge + A true desire to exceed guest expectations in a fast paced customer service environment + Capable of producing a consistent product in a timely manner + Culinary education and/or appropriate level of on the job training and hotel culinary experience + Geographic and schedule flexibility preferred **Primary Location:** US-CA-Burlingame **Organization:** Hyatt Regency San Francisco Airport **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Culinary **Req ID:** BUR000983 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Join the team at Alila Napa Valley, a Forbes 4-Star luxury resort located in the heart of wine country. As part of the Hyatt family, we blend personalized hospitality with authentic local experiences. We are currently seeking a Part-Time Concierge to join our guest services team-someone who is passionate about creating memorable stays through thoughtful service and expert local knowledge. As a Concierge, you'll curate tailored recommendations and assist with everything from dining reservations and wine tours to spa appointments and transportation. You'll serve as a knowledgeable and gracious ambassador of both the resort and the Napa Valley region. Why Work With Us: * Competitive salary and benefits package * Paid time off from date of hire * Medical, dental, and vision insurance * 12 free nights at Hyatt hotels worldwide + colleague rates * $1,000 annual wellness/education reimbursement * A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: * Warmly greet guests and provide attentive, personalized service throughout their stay * Assist with reservations, activity planning, transportation, and special requests * Coordinate VIP services and ensure high-profile guests receive seamless experiences * Offer expert recommendations on Napa Valley wineries, restaurants, attractions, and cultural events * Respond to guest inquiries across phone, email, and in-person with efficiency and care * Partner with resort departments to deliver cohesive, elevated guest service * Maintain compliance with resort policies and ensure a welcoming, luxury View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

is $23.00 At Andaz Napa, part of World of Hyatt Lifestyle Brand, we believe our guests select Andaz for our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. We are Independent and Free-Thinkers! A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. Andaz Napa colleagues work in an environment that demands exceptional performance yet reaps great rewards. Andaz Napa has the best to offer for our successful candidate. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities This physically demanding position is responsible for driving to and from the Airport Facility and the Remote Airline Check-in. As a Luggage Deliver Driver, the position is responsible for transporting secured luggage between multiple Check-in Desks and airline inductin locations. Drives delivery cargo van or box truck safely and lawfully on highways and local streets. Reports on daily delivery status to dispatcher and supervisors Keep vehicles, ramp areas and line equipment clean and orderly performs daily vehicle inspections Operates radio to communicate with dispatcher and supervisors Adheres to strict safety and quality standards Qualifications At least 18 years old Possess a valid driver's license and a clean motor vehicle record Completed high-school diploma or GED equivalent Authorized to work in the United States Successfully pass the post offer pre-employment screening including FAA Airport required identification/seals or authorizations Follow company appearance guidelines. Maintain a positive and upbeat attitude, even in heavy traffic and unusual driving conditions Hard working and self-motivated Ability to lift up to 70lbs Able to push a loaded luggage cart up to 5oolbs. Ability to perform basic math calculations Excellent customer service, communication and interpersonal skills required Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven. No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $31.58 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Massage Therapists play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect. Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate Massage Therapist to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests. Why Work With Us: - Competitive salary and benefits package - Paid time off from date of hire - Unlimited discounted nights at Hyatt hotels worldwide - $1,000 annual wellness/education reimbursement - A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: - Perform professional massage therapy and body treatments, including but not limited to Swedish, deep tissue, hot stone, and aromatherapy, tailored to guest needs. - Greet guests warmly, review intake forms, and recommend appropriate services and products based on wellness goals. - Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards. - Educate guests on spa services, treatments, and home care recommendations to enhance overall wellness. - Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences. - Support Spa programming and resort wellness initiatives as needed. **_The starting hourly rate for this position is $17 commission and service charges which reflects the range we reasonably expect to pay._** View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** Qualifications: - Current California Massage Therapy license required. - Minimum 1 year of professional massage therapy experience, preferably in a luxury resort or Forbes-rated spa. - Strong knowledge of anatomy, physiology, and a variety of massage modalities. - Excellent communication skills with the ability to connect authentically with guests. - Professional demeanor and guest-focused mindset. - Flexibility to work a varied schedule including evenings, weekends, and holidays. Physical Requirements: - Ability to stand for extended periods and move throughout the property. - Capable of lifting, pushing, or pulling up to 25 pounds as needed. - Frequent use of computer systems, phones, and standard office equipment. - Must be able to work indoors in a front‑of‑house environment with constant guest interaction. **Primary Location:** US-CA-Napa **Organization:** Alila Napa Valley **Pay Basis:** Hourly **Job Level:** On-call/Casual **Job:** Spa **Req ID:** NAP001983 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities A Curbside Concierge - Airline Check-in Agent's responsibilities include handling and securing luggage according to the Transportation Security Administrations' (TSA) standards. Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights. The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. The Curbside Concierge is familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers' partners. They are required to maintain a positive and friendly attitude in a fast paced, high volume active guest service environment Work at a busy Airport curbside location assisting guests by checking their luggage and issuing boarding passes. This is a physically demanding job, requires on-the-job security training and the ability to receive all applicable airport badges. Immediately and warmly greet Guests as they approach the desk. Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight itinerary and number of bags being checked. Input guest information for those who have not previously enrolled in the process. Process the check in of the guests' bags to include charging guests credit card for bags as per airline requirements. Weigh guests' bags to verify appropriate weight of bags and charge for overweight bags. Appropriately tag guest luggage with destination tags. Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk. Immediately upon accepting luggage and completion of processing guest, secure luggage. Must possess excellent verbal and written communication skills. Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values. Need to be able to manage payments (credit card) received from guests Answer telephones and guest questions. The ability to manage simple addition. Qualifications Required Qualifications Ability to work in the early morning rotation At least 6 months experience in a face-to-face guest service position preferred Data Entry and/or computer experience preferred Ability to communicate clearly with guests and clients Ability to work in outside weather conditions required Knowledge of the airline or travel industry preferred Must be eligible to work in the United States. Must successfully pass the pre-employment criminal background screening. Must pass pre-employment Drug Testing process. Physical Requirements / Work Environment Follow company appearance guidelines Ability to lift up to 70 lbs. Must be able to push luggage cages both empty (approximately 100 lbs) and full. Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc). Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise. Standing: 100%. Must be able to stand for up to eight (8) hours at a time. Will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs. Will occasionally (11-33%) be required to bend, squat, and kneel. Walking: 50% Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven. No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $20.80 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you're focused on maximizing your getaway. Assistant Director of Finance position is responsible for the oversight of the hotel's general ledger operations and supports the hotel Controller. Additionally, this person will be responsible for efficiently running the Accounting department in line with Hyatt Corporate standards while meeting guest and owner expectations. Other responsibilities will include the following: * Prepare and review all journal vouchers, month-end reports and reconciliations * Review preliminary financial statements with the Controller * Participate in monthly financial reviews and assist the Controller with the presentation of these reports * Assist Controller with supervising Accounting staff and the Information Technology functions of the hotel, including coaching and counseling associates to reflect Hyatt service standards and procedures, interviewing, training and evaluating the performance of staff. * Manage and help oversee hotel on-site accounting functions to ensure proper fiscal management, timely and accurate reporting and analysis for the hotel. This responsibility also includes hotel financial planning, budgeting, accounting and cash management * Systems administration, G/L account reconciliations, budget preparations, inventories, monthly closings and full P&L responsibility. * Assist with managing and ensuring SOX compliance * Assist the Controller with completing the year-end audit process. Review and approve all reconciliations and audit work papers. Participate in and respond to auditor requests to ensure total hotel compliance. * Help prepare all monthly and annual financial statements. Investigate, review and analyze the variance explanations, involving the department staff in this process. Take initiative to manage troubleshooting for respective cost controls and revenue enhancement * Assist the Controller with special reporting and analysis projects This position has a salary compensation ranging from $91,200-$114,100. We offer excellent benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes Four-Star Hyatt property in the heart of California wine country, we are committed to delivering personalized, thoughtful hospitality. We are currently seeking a Housekeeping Supervisor to join our Rooms Division team. This role plays a vital part in maintaining the highest standards of cleanliness, guest satisfaction, and team performance across the resort. The Housekeeping Supervisor reports to the Executive Housekeeper and supports the daily operations of the housekeeping team. Why Work With Us: - Competitive salary and benefits package - Paid time off from date of hire - Medical, dental, and vision insurance - 12 free nights at Hyatt hotels worldwide colleague rates - $1,000 annual wellness/education reimbursement - A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: - Inspect guest rooms and public areas to ensure they meet brand and Forbes Five-Star cleanliness standards. - Supervise, train, and support housekeeping colleagues on their daily assignments and professional development. - Assist with scheduling, inventory management, and operational planning. - Respond to and resolve guest concerns related to room cleanliness or service. - Conduct colleague check-ins, provide coaching and feedback, and support performance evaluations. - Assist with onboarding and training new team members. - Maintain accurate records of room status, cleaning schedules, and colleague attendance. - Collaborate closely with Front Office, Engineering, and Laundry teams to ensure timely room readiness and guest satisfaction. Descripción general: En Hyatt, creemos que nuestros huéspedes eligen Hyatt por nuestros colaboradores atentos y dedicados, enfocados en brindar un servicio eficiente y experiencias significativas. En Alila Napa Valley, una propiedad Hyatt con clasificación Forbes Cuatro Estrellas en el corazón de la región vinícola de California, estamos comprometidos a ofrecer una hospitalidad personalizada y cuidadosa. Actualmente buscamos un Supervisor(a) de Limpieza para unirse a nuestro equipo de División de Habitaciones. Este puesto desempeña un papel fundamental en mantener los más altos estándares de limpieza, satisfacción del huésped y rendimiento del equipo en todo el resort. El Supervisor(a) de Limpieza reporta al Ama de Llaves Ejecutivo(a) y apoya las operaciones diarias del equipo de limpieza. Por qué trabajar con nosotros: - Paquete competitivo de salario y beneficios - Tiempo libre pagado desde la fecha de contratación - Seguro médico, dental y de visión - 12 noches gratis en hoteles Hyatt en todo el mundo tarifas para colaboradores - $1,000 anuales para bienestar/educación - Una oportunidad única para liderar en un entorno de lujo con clasificación Forbes, dentro de un equipo apasionado y unido Sea parte de un equipo comprometido a ofrecer un servicio personalizado y elevado en uno de los destinos más serenos y sofisticados del Valle de Napa. Los colaboradores de Hyatt trabajan en un entorno que exige un rendimiento excepcional, pero ofrece grandes recompensas. Ya sea oportunidades de carrera, enriquecimiento laboral o un ambiente de apoyo, si está listo para este desafío, nosotros estamos listos para usted. Responsabilidades: - Inspeccionar habitaciones y áreas públicas para garantizar que cumplan con los estándares de limpieza de la marca y Forbes Cinco Estrellas. - Supervisar, capacitar y apoyar a los colaboradores de limpieza en sus asignaciones diarias y desarrollo profesional. - Asistir con la programación, gestión de inventarios y planificación operativa. - Responder y resolver inquietudes de huéspedes relacionadas con la limpieza o el servicio. - Realizar reuniones de seguimiento con colaboradores, brindar retroalimentación y apoyo en evaluaciones de desempeño. - Apoyar en la incorporación y capacitación de nuevos miembros del equipo. - Mantener registros precisos del estado de habitaciones, horarios de limpieza y asistencia del personal. - Colaborar estrechamente con los equipos de Recepción, Ingeniería y Lavandería para garantizar la preparación oportuna de habitaciones y la satisfacción del huésped. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** Qualifications: - Minimum of 1 year of experience in housekeeping within a hotel environment. - Prior supervisory experience strongly preferred. - Strong communication, organizational, and interpersonal skills. - Proficiency with basic computer systems; experience with Opera or HotSOS is a plus. - Ability to remain calm and professional in a fast-paced, guest-facing environment. - Bilingual (Spanish) or multilingual strongly preferred. Physical Requirements: - Ability to stand and walk for extended periods. - Must be able to lift, push, and pull up to 50 pounds. - Must be available to work weekends, holidays, and evenings as required. **Primary Location:** US-CA-Napa **Organization:** Alila Napa Valley **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** NAP001966 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hotel Kabuki is a stylish boutique hotel in San Francisco's Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations. A Utility Engineer will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Utility Engineer will also perform some repairs that require some skills and experience in mechanical, electrical and kitchen equipment. This is an hourly position with a rate of $36.49. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities Work from a busy off-site location, close to the airport and assist passengers by checking their luggage and issuing boarding passes. This is a physically demanding job, requires on-the-job security training and the ability to receive all applicable airport badges. The Off-Site Airline Check-in Agent's responsibilities include: handling and securing luggage according to the Transportation Security Administrations' (TSA) standards. Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights from an off-site location near the airport. RAC Agents will also provide general information to passengers about locations/directions and flight information; RAC Agents are expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. RAC Agents are familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers' partners. They are required to maintain a positive and friendly attitude in a fast paced, high volume active guest service environment. Immediately and warmly greet Guests as they approach the desk. Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight itinerary and number of bags being checked. Input guest information for those who have not previously enrolled in the process. Process the check in of the guests' bags to include charging guests credit card for bags as per airline requirements. Weigh guests' bags to verify appropriate weight of bags and charge for overweight bags. Appropriately tag guest luggage with destination tags. Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk. Immediately upon accepting luggage and completion of processing guest, secure luggage; place bingo on sheet associated with the cage. Before securing cage, verify bingo sheet to luggage in cage, if matches, secure cage using appropriate seal. Safely takes secured cage to ASIG truck for departure and bring empty cages to RAC area. Must possess excellent verbal and written communication skills. Maintain a positive, friendly and professional manner at all times Organize and stock the RAC desk. Uphold clients guest service guidelines and values. Need to be able to manage payments (credit card) received from guests At end of shift ensures that all excessive cages are removed by ASIG. Answer telephones and guest questions. The ability to manage simple addition. Qualifications Required Qualifications Ability to work in the early morning rotation At least 6 months experience in a face-to-face guest service position preferred Data Entry and/or computer experience preferred Ability to communicate clearly with guests and clients Ability to work in outside weather conditions required Knowledge of the airline or travel industry preferred Must be eligible to work in the United States. Must successfully pass the pre-employment criminal background screening. Must pass pre-employment Drug Testing process. Physical Requirements / Work Environment Follow company appearance guidelines Ability to lift up to 70 lbs. Must be able to push luggage cages both empty (approximately 100 lbs) and full. Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc). Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise. Standing: 100%. Must be able to stand for up to eight (8) hours at a time. Will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs. Will occasionally (11-33%) be required to bend, squat, and kneel. Walking: 50% Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven. No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $29.58 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Nestled in the heart of wine country, Alila Napa Valley is a luxury resort offering an intimate and serene experience. Our property combines contemporary design with personalized service, creating a destination where guests can relax and indulge in exceptional culinary and beverage experiences. At Alila Napa Valley, we are seeking a Bartender who embodies genuine hospitality, attention to detail, and a passion for creating memorable guest experiences. This person should demonstrate professionalism, adaptability, and a commitment to delivering service that reflects the highest standards of luxury. The Bartender is responsible for crafting beverages with precision and creativity while ensuring an elevated guest experience. This role requires strong product knowledge, excellent interpersonal skills, and the ability to work efficiently in a fast-paced environment. Why Work With Us: - Competitive salary and benefits package - Paid time off from date of hire - Medical, dental, and vision insurance - 12 free nights at Hyatt hotels worldwide colleague rates - $1,000 annual wellness/education reimbursement - A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: - Prepare and serve alcoholic and non-alcoholic beverages according to recipes and guest preferences. - Maintain cleanliness and organization of the bar area, adhering to health and safety standards. - Engage with guests to provide recommendations and ensure satisfaction. - Manage inventory, restock supplies, and assist with ordering as needed. - Handle cash and process transactions accurately. - Collaborate with the culinary and service teams to support overall operations. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** Qualifications: - Previous bartending experience in a luxury or upscale environment preferred. - Strong knowledge of spirits, wine, beer, and cocktail preparation. - Excellent communication and customer service skills. - Ability to work flexible schedules, including evenings, weekends, and holidays. - Must be at least 21 years of age and possess or obtain required certifications (e.g., Responsible Beverage Service). Physical Requirements: - Ability to stand and walk for extended periods (up to 8 hours per shift) - Frequent bending, kneeling, reaching, and lifting up to 50 pounds - Comfortable using cleaning equipment and handling cleaning products safely Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **Primary Location:** US-CA-Napa **Organization:** Alila Napa Valley **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** NAP001976 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Aestheticians play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect. Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate Aesthetician to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests. Why Work With Us: * Competitive salary and benefits package * Colleague rates at Hyatt hotels worldwide * $1,000 annual wellness/education reimbursement * A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: * Perform professional aesthetic services, including facials, skin analysis, exfoliation, masks, and hair removal, tailored to guest needs. * Greet guests warmly, review intake forms, and recommend appropriate treatments and products based on skin care goals. * Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards. * Educate guests on spa services, skincare routines, and home care recommendations to promote healthy skin. * Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences. * Support spa programming and resort wellness initiatives as needed. The starting hourly rate for this position is $17 + commission and service charges which reflects the range we reasonably expect to pay. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team. At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk. You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you. Why Work With Us: * Competitive salary and benefits package * Paid time off from date of hire * Medical, dental, and vision insurance * 12 free nights at Hyatt hotels worldwide + colleague rates * $1,000 annual wellness/education reimbursement * A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: * Welcome guests and assist with check-in/check-out procedures * Respond to guest inquiries and requests in person and over the phone with professionalism and care * Share accurate information about resort amenities, services, and local attractions * Maintain a clean, organized, and inviting front desk area * Complete night audit duties * Assist with Valet as needed * Collaborate with other departments to ensure timely guest service * Support front office procedures including billing and administrative tasks * Provide concierge-level assistance when needed * Overnight scheduling, including weekends and holidays View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $19.18 per hour, plus tips, with $3 shift differential based on overnight. Work Schedule: The work schedule for this position is 11 pm to 7 am. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.