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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Worcester, MA | $57,475 | $27.63 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Loan Services Representative | $125,226 | $60 | - |
| 2 | Customer Service Senior Associate | $99,033 | $48 | - |
| 3 | Customer Service Expert | $93,000 | $45 | - |
| 4 | Telephone Sales Representative | $84,006 | $40 | - |
| 5 | Field Service Representative Lead | $81,106 | $39 | - |
| 6 | Customer Relationship Specialist | $76,218 | $37 | - |
| 7 | Customer Service Executive | $76,089 | $37 | - |
| 8 | System Service Representative | $75,634 | $36 | - |
| 9 | Senior Representative | $73,865 | $36 | - |
| 10 | Customer Service Representative Supervisor | $72,144 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Roswell Park | $53,907 | $26 | - |
| 2 | Brigham and Women's Hospital | $53,626 | $26 | 19 |
| 3 | Dana-Farber Cancer Institute | $53,105 | $26 | - |
| 4 | Beth Israel Deaconess Medical Center | $49,429 | $24 | - |
| 5 | Boston Medical Center | $47,949 | $23 | 16 |
| 6 | Salem, MA | $47,646 | $23 | - |
| 7 | Tufts Medical Center | $47,353 | $23 | - |
| 8 | Lawrence General Hospital | $47,222 | $23 | 1 |
| 9 | Nantucket Cottage Hospital | $45,329 | $22 | - |
| 10 | Hartford Hospital | $43,096 | $21 | - |
| 11 | Maimonides Medical Center | $39,901 | $19 | 1 |
| 12 | Southcoast Health | $39,821 | $19 | 1 |
| 13 | VA Greater Los Angeles Healthcare System | $39,312 | $19 | - |
| 14 | Medstar Health | $37,487 | $18 | - |
| 15 | Montefiore Mount Vernon Hospital | $36,511 | $18 | - |
| 16 | BronxCare Health System | $36,123 | $17 | - |
| 17 | Interfaith Medical Center | $35,087 | $17 | - |
| 18 | One Brooklyn Health | $34,739 | $17 | - |
| 19 | St. Joseph Regional Medical Center | $34,249 | $16 | - |
| 20 | Marlborough Hospital | $32,609 | $16 | - |