Location: Hybrid (Fenton, MO) Schedule: Monday-Friday, 8:30am-5:30pm, with one day on-site per week & rotating Saturday shifts (every 5-6 weeks, 8am-12pm).Training: 3 days a week on-site for the first 2-4 weeks, Monday-Friday, 8:00am-5:00pm. About the Role
We're looking for a Customer Support Specialist who enjoys problem-solving and providing excellent service. In this role, you'll be the first point of contact for customers, agents, and internal teams, helping resolve concerns related to shipments, billing, claims, and other service issues. Every day brings something different, and success requires empathy, strong communication, and the ability to stay calm under pressure.
What You'll Do
Respond to customer inquiries via phone, email, chat, and social media.
Investigate and resolve service issues, shipment delays, and billing disputes.
Document interactions clearly and accurately in company systems.
Partner with internal teams to find solutions and keep shipments moving.
Negotiate resolutions, including customer service gestures and claims adjustments.
What We're Looking For
High school diploma required; 1-2 years of customer service experience preferred.
Strong listening and problem-solving skills.
Ability to de-escalate challenging situations with professionalism.
Clear and confident communication, both written and verbal.
Comfortable learning and using multiple systems.
Why You'll Love Working Here
We offer a comprehensive benefits package designed to support you and your family:
Hybrid work environment (on-site expectations vary by team)
Medical, dental, and vision insurance
401(k) with company match
Paid time off, paid holidays, and paid parental leave
Tuition reimbursement
Employee assistance program and wellness resources
Career pathways and professional development opportunities
Why UniGroup
UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for over 90 years, we support a nationwide network of agents, customers, and partners across commercial, residential, government, and specialty logistics markets.
Joining UniGroup means being part of a company that values stability, collaboration, and continuous improvement. Our teams support one another, work through challenges together, and take pride in delivering high-quality service to our customers and agent network.
$31k-39k yearly est. 5d ago
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Vice President, Specialty Logistics (Business Development Focus)
Unigroup 4.6
Unigroup job in Fenton, MO
📍 Fenton, Missouri (Hybrid) Relocation assistance is provided for the selected candidate. This role requires regular on-site presence, typically three to five days per week. Candidates must reside within approximately 75 miles of Fenton, Missouri, or be willing to relocate.
A leadership opportunity to shape the future of specialty logistics through strategy, partnerships, and business growth
In UniGroup's cooperative model, business development means more than pursuing sales - it's about expanding opportunity and shared success across a member-owned network. The Vice President, Specialty Logistics will define and drive UniGroup's growth strategy in specialized logistics segments, building partnerships, shaping business cases, and guiding initiatives that deliver measurable commercial impact.
While titled as a Vice President, this is an individual contributor role designed for a strategic, hands-on leader who influences through expertise, insight, and relationships rather than direct staff management.
This position is not focused on day-to-day operational oversight. It is ideal for a go-getter who thrives on creating strategy, assessing feasibility, and bringing ideas to life through collaboration with UniGroup's members, leadership, and Board members.
Position Overview
Reporting to the Chief Growth and Experience Officer, the Vice President, Specialty Logistics serves as a key member of UniGroup's Growth and Experience leadership team and a strategic conduit between the cooperative, its members, and commercial partners. This executive will spearhead initiatives that expand UniGroup's presence in the specialty logistics market by identifying new revenue opportunities, evaluating financial and operational viability, and building consensus around paths for sustainable growth.
Specialty logistics at UniGroup involves high-value, high-touch shipments such as trade show exhibits, medical and healthcare equipment, technology products, and final-mile deliveries. It requires precision, creativity, and partnership - qualities this leader will champion across UniGroup's network.
What You'll Do
Drive business development by identifying new markets, partnerships, and revenue streams that grow UniGroup's specialty logistics footprint.
Evaluate and refine business models, pricing strategies, and go-to-market approaches to enhance competitiveness and profitability.
Partner with members and the Logistics Board committee to translate ideas into actionable strategies that balance innovation with financial and operational feasibility.
Apply strong commercial acumen to assess market trends, pricing structures, capacity, and service offerings in pursuit of profitable growth.
Collaborate cross-functionally with operations, finance, marketing, and technology to align initiatives with enterprise priorities.
Cultivate relationships with members, suppliers, and customers to strengthen UniGroup's logistics ecosystem and long-term partnerships.
Present insights, business cases, and performance updates to senior leadership and the Board to inform decision-making and gain alignment on key initiatives.
Champion modernization and continuous improvement efforts that enhance efficiency, customer experience, and market differentiation.
What You'll Bring
Bachelor's degree in Business Administration, Logistics, or a related field, or an equivalent combination of education and experience.
Ten or more years of experience in transportation or logistics, including at least five years in specialty logistics, business development, or strategic commercial leadership.
Proven success in driving revenue growth, building partnerships, and expanding market share.
Strong understanding of logistics operations and service models combined with strategic, data-driven decision-making.
Exceptional relationship-building, influencing, and negotiation skills with senior leaders, members, and partners.
A collaborative, analytical, and entrepreneurial mindset with the confidence to navigate ambiguity and drive change.
Candidates must be located within approximately 75 miles of Fenton, Missouri, or be willing to relocate; relocation assistance will be provided for the selected candidate.
Why Join UniGroup
At UniGroup, we are more than a transportation company. We are a member-owned organization built on partnership, integrity, and shared success. As the parent company of United Van Lines and Mayflower Transit, we connect a network of trusted agents, logistics providers, and partners nationwide under one purpose: to move people and businesses forward.
Here, you will have the platform and partnership to lead meaningful change-shaping the next chapter of specialty logistics through strategic growth, collaboration, and innovation.
Benefits and Perks
Comprehensive medical, dental, and vision insurance
Generous paid time off and holiday schedule
401(k) with a 3% company match
Hybrid work model with flexibility and autonomy
Professional development opportunities and leadership visibility
$105k-156k yearly est. 8d ago
CDL-A Owner Ops: NEW Sign On Bonus! Work Mon-Fri, No Touch Freight!
Containerport Group 4.5
Joliet, IL job
ContainerPort Group is a Top 10 nationally ranked drayage carrier and multi-award winner with over 50 years experience in the intermodal industry. Great Owner Operators lead our business which is why we treat you like family and continue to put your business goals at the heart of who we are. We are looking for Owner Operators like you that are ready to drive their career to new heights. Let's Hit The Road Together.
Owner Operators Can Expect:
NEW! Sign On Bonus for Chicago Operators! Call for More Details!
Company Owned Chassis
Ask About DrayPal; our new Driver App!
Local & Regional Runs
New Fuel Program
Generally Monday to Friday Work
Home Every Night/Weekend Based On Your Preferences
24/7 Support Line
Get Rewarded ($$$) for Clean DOT Inspections
Extensive Freight Base
No Touch Freight; No Forced Dispatch
Insurance, Permits & Plates Available if Needed
Weekly Settlements
Driver Requirements:
Valid Class-A CDL License
12 months tractor trailer experience in last 5 years
Now's the time to partner with one of the leading intermodal carriers in the nation! Contact ContainerPort Group today!
A leading investment banking firm is looking for a Director in Investment Banking based in Chicago. This role involves managing sales, client engagement, and operations while leading business development strategies. Candidates must have at least 7 years of investment banking experience and possess Series 79, 63, and 24 certifications. This position offers a competitive salary of $190k-$230k plus commission in a fast-paced, professional setting.
#J-18808-Ljbffr
$190k-230k yearly 5d ago
Foundation Model ML Engineer - Multi-Agent Driving
Didi Labs 4.8
San Jose, CA job
A leading autonomous driving technology firm is looking for a Machine Learning Engineer specializing in foundation models in San Jose, CA. This role involves designing large-scale deep learning systems and building models for multi-agent trajectory planning and decision-making. Candidates should have strong experience in machine learning and deep learning frameworks like PyTorch and TensorFlow. The position offers a competitive salary and opportunities to innovate within the autonomous vehicle sector.
#J-18808-Ljbffr
$86k-159k yearly est. 4d ago
CDL A Drivers
Navajo Express 4.1
Chicago, IL job
CDL A Drivers: Earn $0.05 MORE on Power Lanes! Home More Often More Miles. More Money. More Opportunity.
New Business & High-Mile Lanes Just Added - Find Your Lane at Navajo Express!
Now Hiring OTR Drivers - No local or Florida positions available at this time Earn
What Top Drivers Earn:
Earn $0.05 per mile MORE on top of base pay rate
Top drivers make $85,000-$90,000 annually
POWER LANES = high volume freight network = maximize your miles
99% No-Touch Freight
Get home more often
Driver-Friendly Equipment & Perks:
ISAAC ELD - simple, fast, mobile-device friendly
Late-model, well-maintained equipment
Pet & Rider Policy
Ask about our Lease Program on 2024-2026 model trucks
Benefits That Have You Covered:
Full Health Benefits: Medical, Dental, Vision & Life Insurance
Driver Requirements
Valid Class A CDL
21 years of age or older
6 months OTR tractor-trailer experience in the last 3 years
Good MVR (reviewed case by case)
No DUI/DWI in the last 5 years or while holding a CDL
$85k-90k yearly 10d ago
Maintenance Manager
Ceo Inc. 3.7
Chicago, IL job
Build the Function | Lead the Team | Grow Your Career
This is an opportunity to step into a high-visibility leadership role at a manufacturing site within a global organization. As Maintenance Manager, you'll have the chance to shape maintenance strategy from the ground up, influence site-wide performance, and grow alongside a company investing in its people, technology, and future.
You will lead the maintenance organization and set the standard for safety, reliability, and continuous improvement. You'll own how maintenance is done including designing systems, developing talent, and driving results that matter across safety, quality, delivery, cost, and engagement.
Why This Role Is Different:
You'll join the site leadership team, with real influence over processes, priorities, and long-term direction.
You'll build and evolve maintenance systems rather than inherit rigid, outdated ones.
You'll gain exposure to capital projects, automation, and strategic decision-making that support career advancement.
You'll work within a global organization that values continuous improvement, internal mobility, and leadership development.
What You'll Own:
Establish and lead a maintenance strategy that improves equipment reliability and supports uninterrupted production.
Partner with operations to plan maintenance activities, outages, and work orders with a strong focus on execution and results.
Create, implement, and refine maintenance standards, processes, and KPIs that drive measurable performance gains.
Lead continuous improvement efforts.
Develop your team through coaching, training, and hands-on leadership; champion structured root-cause problem solving.
Collaborate with site leadership on capital planning and lead the installation, startup, and validation of new equipment.
Own the maintenance budget and identify cost-saving and efficiency opportunities.
Directly manage Maintenance Supervisors and the preventive maintenance function.
What Will Help You Succeed:
A bachelor's degree, equivalent certifications, or hands-on experience.
5+ years in a manufacturing or industrial environment, ideally with automation.
3+ years leading maintenance in a manufacturing setting.
Experience rolling out or improving a CMMS system.
Practical knowledge of industrial systems such as hydraulics, pneumatics, conveyors, welding, PLCs, and automation.
Comfort working with Microsoft Office.
A leadership style focused on trust, accountability, coaching, and talent development.
Strong understanding of Lean and continuous improvement methods.
The ability to think strategically while staying connected to the floor.
$54k-85k yearly est. 2d ago
Business Process Manager
Express Global Solutions 3.8
Alameda, CA job
Key Responsibilities of the Business Process Manager:
Oversee Program Portfolios
Provide strategic oversight and coordination across a range of business programs, ensuring alignment with organizational goals and performance metrics.
Facilitate Agile Ceremonies
Lead daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions for SCRUM teams under the assigned portfolio.
Develop and Refine Process Workflows
Design and maintain detailed process flow diagrams and documentation to support operational efficiency and continuous improvement initiatives.
Engage and Align Stakeholders
Build strong relationships with cross-functional stakeholders, ensuring expectations are clearly defined, managed, and met.
Coordinate Communication Strategies
Ensure timely and effective communication across teams and leadership by managing status reports, updates, and escalation channels.
Identify and Mitigate Risks
Proactively assess potential project and process risks, implementing mitigation strategies and contingency plans to support delivery success.
Manage Project Schedules
Create, monitor, and adjust detailed timelines and project plans, ensuring that deliverables are completed on time and within scope.
Apply Domain Knowledge in Manufacturing Compliance
Leverage expertise in manufacturing complaint handling to support regulatory adherence and quality control standards within related initiatives.
$89k-114k yearly est. 3d ago
Cabin Service Supervisor
Alliance Ground International, LLC 4.3
San Diego, CA job
Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our Supervisor, Service, Retail, Team Member, Cleaning
$40k-57k yearly est. 5d ago
Field Sales Executive- Specialized LTL- STL
Maersk 4.7
Saint Louis, MO job
**Opportunity** **Field Sales Executive- Specialized** **LTL** **Multiple locations** **Why Join Maersk** **Ground Freight** **?** Maersk Ground Freightoperatesoneof the largest SpecializedLTL networks in the U.S., with over65+stations and a strong linehaul backbone, enabling us to deliver thousands of shipments daily to more than 40,000 zip codes.
Wespecialize inheavy and bulky freight,providing premium services such as in-home delivery, installation,andassembly.Backed by Maersk's globallogisticscapabilities,we'reexpandingrapidlywith newstations,hubs,and career opportunities.
Join a high-performing sales team that's shaping the future ofglobal tradethrough scale, service, and innovation.
Maersk is aglobal leader inintegratedlogistics,withover 100,000 colleagues across 130 countries.Wearecommitted to fostering a workplace that is inclusive, supportive, and growth-oriented,because when our people thrive, our customers do too.
**About the Role**
As a Field Sales Executive in the Maersk Ground Freight LTL team,you'llplay a key role in growing our customer base and delivering strategiclogisticssolutions to customers.You'llhave theopportunitytoleverage Maersk's global footprint anddiverse product portfolioto drive results,whilecollaborating with local,national,and global teams.
This is an exciting time to join Maersk as we continue to grow and expand our network through new hubs and facilities. At Maersk Ground Freight, we don't just move freight; we shape the future of logistics and help our customers reach their markets.
**Who** **W** **e're** **L** **ooking** **F** **or**
We recognize that experience comes in many forms.If youdon'tmeet everyqualification,westillencourage you to apply.
+ 4+ years of proven sales success preferred, either inground transportationlogisticsorfreightforwarding.
+ Strongcustomerfocuswith a track recordof meeting or exceedingsalestargets
+ Highly organized,withtheability to managemultiple prioritiesindependently
+ Analyticaland solutions-orientedmindset, particularly with complex supply chain challenges
+ Experienceusing Salesforce
+ Proficiencyin Microsoft Word, Excel, and PowerPoint
+ High school diploma or equivalent is required; abachelor's degree isa plus
**Compensation & Benefits**
+ **Base s** **alary Range:** $80,000- $100,000 USD*
+ **Commission:** Paid quarterly,based on gross profit performance with no cap
+ **Car allowance** providedto supportcustomer travel needs
+ **Health Insurance** **:** Comprehensivemedical, dental, and vision coveragefor you and your eligible dependents, with multiple plan options to fit your needs
+ **Paid Time Off (PTO)** **:** 15 days PTO + 4 floating holidays+10paid company holidays
+ **401** **(k)** **Retirement Savings Plan with** company match
+ **P** **arental leave** **:** Paidmaternityandpaternity leaveto support you and your family during life's important moments
+ **Employee Assistance Program (EAP)** **:** Free and confidential counseling, financialplanning, and wellbeing resources
+ **Professional Development:** Access to in-house training, global learning platforms, andmentorshipprograms to supportcareer growth
*The stated pay range is theanticipatedstarting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws.
**Travel**
+ **Daily** : Local travel tomeetwith customers in your territory
+ Occasional:One to two annual meetingsrequiringovernight travel
+ Flexibility:Manage yourownschedule to balance client visits, account development, and team collaboration
**Ready to Navigate the Future of Logistics?**
If you're amotivated and goal-orientedsales professional, we'd loveto hear from you!
**Notice to applicants applying to positions in the United States**
You must be authorized to work for any employer in the U.S.
\#LI-CVI
\#LI-Post
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Apply Now
Apply Now
United States Of America, Saint Louis
USA, Missouri, Saint Louis, 63134
Full time
Day Shift (United States of America)
Created: 2025-11-18
Contract type: Regular
Job Flexibility: Hybrid
Ref.R166615
$80k-100k yearly 60d+ ago
Part-Time Freight Broker
Allen Lund Company, LLC 3.8
La Caada Flintridge, CA job
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we're Awesome!!
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
Your Role: Transportation Broker
We are looking for Transportation Freight Brokers to join our team! Transportation Freight Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge- let's talk.
What You'll Do (Your Superpowers in Action!)
Customer Acquisition & Problem Solving (The Closer)
Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems.
Service Excellence: Deliver exceptional customer service.
Carrier Management & Pricing (The Negotiator)
Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company.
Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers.
Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management.
Logistics & Compliance (The Executor)
Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills.
Core Logistics: Handle Freight Brokerage and booking loads.
Standards: Uphold the company standard following the company principles of Customer, Company, Office.
Skills & Experience (Your Arsenal of Awesome!)
Experience: Minimum of 2 year's experience in Freight Brokerage. College degree highly desired or equivalent experience.
Mindset: Competitive, Self-motivated, enthusiastic team player who excels in a fast-paced environment.
Service & Ethics: Strong customer service orientation and excellent work ethic.
Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict.
Efficiency: Excellent time-management skills with the ability to multitask.
Execution: Highly organized and detail-oriented.
Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment.
Communication: Excellent and effective communication skills.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
Schedule
Part-Time
20 Hours: Friday, Saturday, Sunday, Monday (5 hour morning shifts)
25 Hours: Thursday, Friday, Saturday, Sunday, Monday (5 hour morning shifts).
24 Hours: Friday, Saturday, Mon (8 Hour shifts) No Sunday
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$46k-71k yearly est. 1d ago
Senior Claims Specialist
Unigroup 4.6
Unigroup job in Fenton, MO
Location: This position may be based outside of Missouri and is eligible in the following states: Illinois, Arkansas, Florida, North Carolina, Georgia, Texas, Indiana, and Tennessee. The Senior Claims Specialist investigates, evaluates, and resolves a wide range of cargo loss or damage claims across multiple lines of business. This role manages more complex and sensitive claims, requiring sound judgment, strong analytical skills, and the ability to confidently navigate challenging conversations. You'll work closely with customers, agents, partners, and internal teams to ensure claims are resolved fairly, efficiently, and in compliance with policies, contracts, and federal regulations.
This is a highly visible role that offers exposure to many areas of UniGroup, including contracts, customer service, operations, legal, and our agent network.What You'll Do
Evaluate, settle, or deny household goods and non-household goods claims across all business lines, using elevated decision-making authority and exercising discretion beyond standard guidelines when needed
Lead and oversee all activities related to major losses, including preparing detailed reports and updates
Partner with the Legal department to manage specialty or escalated claims
Review claims for compliance with federal regulations, tariffs, contract provisions, and UniGroup claims policies
Investigate facts, documentation, and liability to allocate responsibility to the appropriate parties
Communicate extensively with agents, shipping customers, military installations, government bureaus, national account contacts, and internal departments
Support periods of transition by managing temporary caseloads and rotating to different claim areas when needed to help with backlogs
Review and evaluate agents' requests for settlement authorization above standard limits
Support new hire and ongoing claims training for adjusters at all levels
Contribute to department initiatives and complete additional responsibilities as assigned
What We're Looking For:
Required Qualifications
Bachelor's degree in a related field or equivalent experience
2-3 years of relevant experience
Preferred Qualifications
2+ years of experience in a claims adjusting role
Experience reviewing documentation, determining liability, and negotiating fair outcomes
Who Thrives in This Role
Based on what we've seen from successful claims specialists, you'll do well here if you:
Communicate clearly and confidently, especially when decisions may be difficult for a customer or agent to hear
Manage conflict with professionalism, not taking tense situations personally
Stay positive and patient through a steep learning curve
Work collaboratively, stepping in to assist teammates during high-volume periods
Solve problems creatively, especially when documentation is incomplete or unclear
Balance empathy with policy, ensuring decisions are fair and consistent
Adapt quickly, including shifting between caseloads or helping other teams when workloads spike
Why UniGroup
UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for over 90 years, we support a nationwide network of agents, customers, and partners across commercial, residential, government, and specialty logistics markets.
Joining UniGroup means being part of a company that values stability, collaboration, and continuous improvement. Our teams support one another, work through challenges together, and take pride in delivering high-quality service to our customers and agent network.
Why You'll Love Working Here
We offer a comprehensive benefits package designed to support you and your family:
Hybrid work environment (on-site expectations vary by team)
Medical, dental, and vision insurance
401(k) with company match
Paid time off, paid holidays, and paid parental leave
Tuition reimbursement
Employee assistance program and wellness resources
Career pathways and professional development opportunities
If you're looking for a role where you can use your judgment, grow your expertise, and make a real impact in how we support customers and agents, we'd love to talk with you.
Apply today!
$53k-83k yearly est. 3d ago
Engagement Manager - AI Agents
Zoomcar 4.2
Redwood City, CA job
About Us
Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.
Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.
Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.
Why Join Us
As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success.
This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes.
What you'll be doing
Lead End-to-End AI Agent Delivery:
Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization.
Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria.
Orchestrate a Cross-Functional Delivery Pod:
Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers.
Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment.
Drive Customer Outcomes & Long-Term Success:
Own the success of multi‑phase AI transformation programs.
Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value.
Establish Scalable Processes & Governance:
Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices
Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists.
Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs.
Customer Enablement & Training:
Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers.
Be the Face of AI Strategy for Enterprise Customers:
Present confidently to frontline leaders, IT executives, and C‑suite stakeholders.
Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys.
What you'll bring to the role
5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred)
Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders.
Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects.
Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos.
Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments.
Excellent communication, training, documentation, and relationship‑building skills.
Bonus points for:
Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms.
Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center).
Perks & Benefits
Competitive compensation including equity
Excellent medical, dental, and vision insurance options
Flexible time off
10 Company holidays + Winter Break and up to 16‑weeks of parental leave
401K plan
Quarterly Lifestyle Spend
Monthly Mobile + Internet Stipend
Pre‑tax Commuter Benefits
Salary Range
The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ***************
#LI- Redwood City, CA (Hybrid)
#J-18808-Ljbffr
$133k-149k yearly 2d ago
Manager, Software Engineering (Mobile & OX Team)
Unigroup 4.6
Unigroup job in Fenton, MO
Location: This position may be based outside of Missouri and is eligible in the following states: Illinois, Arkansas, Florida, North Carolina, Georgia, Texas, Indiana, and Tennessee. The Software Engineering Manager leads a team of software engineers in the design, development, and delivery of high-quality software solutions supporting UniGroup's Mobile and OX platforms. This role blends hands-on technical contribution with people leadership and cross-functional collaboration.
Working closely with Product, Engineering leadership, and business stakeholders, the Software Engineering Manager drives team performance, strengthens technical practices, and fosters a culture of accountability, innovation, and continuous learning. This role requires strong experience designing, developing, and optimizing full-stack, interactive web applications in a modern cloud environment.
Responsibilities
Lead, support, and mentor a high-performing engineering team through technical guidance, coaching, and hands-on collaboration
Design, develop, and maintain scalable software solutions using modern tools and frameworks, including Java, Spring Boot, React, React Native, PostgreSQL, Kafka, TypeScript, Node, GraphQL, Git, CI/CD, AWS, Docker, and Kubernetes
Spend approximately 70% of time contributing to software development and code reviews alongside the team
Conduct code reviews and pair programming sessions to reinforce engineering best practices and code quality
Oversee day-to-day team operations including sprint planning, execution, prioritization, and incident response
Monitor team performance and drive continuous improvement through metrics, governance, and process enhancements
Partner with engineering leadership and technical leads to define standards, ensure architectural consistency, and advance modernization efforts
Collaborate closely with product partners, business stakeholders, and end users to design solutions and align technical priorities
Conduct regular 1:1s, manage goal setting and performance reviews, and support team engagement and development
Participate in hiring, onboarding, and talent development initiatives to ensure strong technical and cultural alignment
Perform other duties and special projects as assigned
Qualifications
Required Qualifications
Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or equivalent practical experience
5+ years of relevant experience, including leading engineering projects or teams
Strong understanding of full-stack development, modern cloud platforms, and microservices architecture
Demonstrated ability to guide technical execution, mentor engineers, and collaborate effectively across functions
Preferred Qualifications
Experience supporting or enhancing legacy systems (e.g., mainframe environments)
Experience working in agile or product-centric delivery environments
Strong communication skills and a collaborative leadership style
Why Work at UniGroup
At UniGroup, we build technology that supports iconic brands like United Van Lines and Mayflower Transit, while investing in the people who power our platforms. Our engineering teams work on meaningful, enterprise-scale systems that support a nationwide network of agents, customers, and internal partners.
We offer:
Competitive compensation and a comprehensive benefits package
Medical, dental, and vision insurance with multiple plan options
401(k) retirement plan with company match
Paid time off, company holidays, and paid parental leave
Hybrid work environment that supports flexibility and work-life balance
Opportunities to work with modern technologies while contributing to legacy modernization
A collaborative, people-first culture that values mentorship, continuous learning, and thoughtful innovation
Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis
UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future
$91k-125k yearly est. 8d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
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$49k-72k yearly est. 2d ago
Fire Alarm Project Manager
Level Up Partners 3.9
San Francisco, CA job
With a commitment to innovation and excellence, we are seeking a highly skilled and motivated Commercial Fire Alarm Project Manager or Project Executive to join our dynamic team.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
Job Overview:
As a Commercial Fire Alarm Project Manager/Project Executive, you will be responsible for overseeing the planning, execution, and completion of fire alarm projects within the construction industry. Your role will involve managing project timelines, budgets, and resources while ensuring compliance with local codes and regulations. You will collaborate with a diverse team of engineers, contractors, and stakeholders to deliver high-quality fire alarm systems that meet our clients' needs.
Key Responsibilities:
- Lead the planning and execution of fire alarm projects from inception to completion, ensuring adherence to project timelines and budgets.
- Coordinate with architects, contractors, and clients to define project requirements and specifications.
- Conduct site visits to assess project progress, manage on-site teams, and ensure compliance with safety standards.
- Develop and maintain project documentation, including schedules, budgets, and progress reports.
- Identify potential risks and implement mitigation strategies to ensure project success.
- Collaborate with engineering teams to review designs and ensure compliance with industry standards and regulations.
- Manage procurement of materials and subcontractors, ensuring quality and timely delivery.
- Foster strong relationships with clients, providing exceptional customer service and addressing any concerns or issues that arise.
- Stay current with industry trends, technologies, and regulations to ensure best practices are followed.
Skills:
Qualifications:
- Bachelor's degree in Construction Management, Engineering, or a related field preferred.
- 5+ years of experience in project management within the fire alarm or construction industry.
- Strong knowledge of fire alarm systems, codes, and regulations (NFPA, local fire codes).
- Proven track record of successfully managing complex projects, including budgeting and scheduling.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Proficiency in project management software and Microsoft Office Suite.
- PMP certification or equivalent is a plus.
$83k-127k yearly est. 1d ago
Regional Truck Driver- Class A
J.B. Hunt Transport 4.3
Monett, MO job
J.B. Hunt is hiring regional CDL-A last mile drivers! Become a J.B. Hunt Final Mile Services driver and start enjoying the stability and consistency of one of the country's premier last mile delivery providers. Job Details:
Average $72,000 per year
Weekly home time
Onsite management
Paid online orientation
Driver Benefits:
PTO accrues from day one
401(k) with company match
Eligible for medical, dental and vision coverage after just 30 days
Parental leave, adoption assistance and family planning benefits
Access to life insurance options
Access to mental health and disability benefits
Don't wait - take the next step today and experience the J.B. Hunt difference! Call 1-877-###-#### or pre-qualify online at DriveJBHunt.com.
J.B. Hunt accepts pre-qualification forms on an ongoing basis. EOE including disability/veterans. Program details apply. In addition to the number of activities performed, factors which may affect annualized earnings include, but are not limited to, training completed, paid breaks, endorsements, tenure, equipment type and number of days worked each week. This position may be eligible for safety bonuses and incentives based on profitability or performance, as applicable.
J.B. Hunt offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six days with holiday pay.
$72k yearly 2d ago
Software Engineer
Unigroup 4.6
Unigroup job in Fenton, MO
Location: Fenton, MO (Hybrid) Employment Type: Full-Time The Software Engineer designs, develops, tests, and supports software applications that align with UniGroup's business objectives. This role contributes to both new development and system enhancements by writing clean, maintainable code and collaborating closely with peers, product partners, and senior engineers.
The ideal candidate brings a strong technical foundation, a collaborative mindset, and a desire to continue growing their skills while delivering high-quality solutions across UniGroup's software platforms.
What You'll Do
Design, develop, test, and deploy software solutions using modern tools and practices such as Java, Spring Boot, REST services, React, React Native, PostgreSQL, Kafka, TypeScript, Node, Git, CI/CD, AWS, Docker, and Kubernetes
Translate user stories and technical requirements into working features with guidance from senior engineers
Contribute to code reviews and testing efforts, applying quality standards related to performance, maintainability, and reliability
Support application deployments and monitoring, including troubleshooting and resolving production issues
Collaborate with cross-functional teams to plan and estimate technical work aligned with sprint goals and priorities
Maintain and enhance existing systems, including participation in legacy modernization efforts and documentation
Participate in knowledge sharing, mentoring, and continuous learning within the engineering team
Suggest improvements to code quality, team processes, or tooling when appropriate
Perform other duties as assigned
What You'll Bring
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent practical experience
2+ years of experience in software development and/or application support
Demonstrated ability to write, test, debug, and review code in a collaborative team environment
Familiarity with modern development practices, version control, and CI/CD workflows
Preferred Qualifications
Exposure to supporting or enhancing legacy systems (e.g., mainframe environments)
Experience working in agile or iterative development teams
Curiosity, strong problem-solving skills, and a willingness to learn from peers and mentors
Why Work at UniGroup
At UniGroup, we're building technology that supports iconic brands like United Van Lines and Mayflower Transit, while fostering a culture that values collaboration, growth, and balance. We offer the stability of a long-standing organization paired with the opportunity to work on modern technologies and meaningful business initiatives.
Our employees benefit from:
Competitive compensation and a comprehensive benefits package
Medical, dental, and vision insurance with multiple plan options
401(k) retirement plan with company match
Paid time off, company holidays, and paid parental leave
Hybrid work environment supporting flexibility and work-life balance
Learning and development opportunities, including technical skill growth and mentorship
A collaborative, team-oriented culture that values curiosity, accountability, and continuous improvement
The opportunity to contribute to enterprise-scale systems that support a nationwide network of agents and customers
Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis
UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future
$60k-81k yearly est. 8d ago
Invoicing & Distribution Specialist
Unigroup 4.6
Unigroup job in Fenton, MO
Location: Fenton, MO (Hybrid, average of 2-3 on-site days per month) Schedule: Monday through Friday, 8:00 a.m.-5:00 p.m. Join UniGroup, the parent company of United Van Lines and Mayflower Transit, as an Invoicing & Distribution Specialist supporting the accurate and timely payment of revenue to our agents. In this role, you'll audit orders and commission schedules, ensure compliance with tariffs and contracts, and serve as a trusted point of contact for internal teams and agency members. It's a great fit for someone with strong attention to detail, financial acumen, and a commitment to accuracy and customer service.
This position offers a hybrid work schedule with an average of 2 to 3 on-site days per month (as business needs dictate). On-site frequency may vary based on team activities, projects, or training needs.
What You'll Do:
Audit and distribute orders across multiple lines of business to ensure accurate invoicing and commission payments.
Review documentation to confirm alignment with tariff, contract, and regulatory requirements.
Investigate and resolve invoicing discrepancies, short payments, and documentation issues.
Collaborate across departments to ensure timely resolution of outstanding items and meet internal service level agreements.
Monitor pending or unreleased orders and follow up to collect missing details or documentation.
Participate in team projects and process improvement initiatives that support operational and financial integrity.
What We're Looking For:
2 to 3 years of related experience, preferably within finance, accounting, billing, or payment processing environments.
Strong attention to detail and accuracy with an ability to audit data and documentation.
Excellent communication and customer service skills; able to work professionally with both internal teams and external partners.
Experience using ERP systems such as Microsoft Dynamics AX/D365, SAP, or similar preferred.
Proficiency in Microsoft Excel (basic formulas, data entry).
High school diploma or equivalent required; Associate Degree preferred
Why UniGroup?
At UniGroup, you'll find a collaborative environment that values learning, teamwork, and continuous improvement. We provide extensive training (6 to 8 weeks) to ensure you're confident in your role and supported in your professional growth.
Benefits & Perks:
Comprehensive medical, dental, and vision insurance
Company-paid life insurance and disability coverage
401(k) with company match
Paid time off, holidays, and volunteer time
Tuition reimbursement and professional development opportunities
Hybrid work flexibility
About UniGroup:
UniGroup is a $1.5 billion transportation and relocation services company headquartered in the St. Louis area. As the parent company of United Van Lines, Mayflower Transit, and UniGroup Logistics, we support a nationwide network of independently owned moving companies. Together, we help families, businesses, and government agencies move what matters most. Our people are at the heart of everything we do from driving innovation, delivering exceptional service, and ensuring the success of our agents and customers across the country.
$31k-39k yearly est. 8d ago
Load Planner
Unigroup 4.6
Unigroup job in Fenton, MO
Location: Fenton, MOSchedule: 8am-5pm Monday- Friday; Hybrid (on-site during training, then hybrid with increased on-site presence during peak season) The Load Planner plays a key role in UniGroup's household goods (HHG) transportation operations, developing and executing solutions that maximize capacity, support service excellence, and keep shipments moving smoothly from origin to destination. This role supports a multi-state territory and works across both traditional van line operations and alternative transportation solutions.
You'll be part of a close-knit, highly collaborative team that takes pride in their work and shows up for one another. This is a great opportunity for someone who enjoys problem-solving, juggling multiple priorities, and learning the ins and outs of transportation operations.
What You'll Do
Plan, coordinate, and dispatch shipments to maximize equipment utilization and on-time service
Monitor loads from start to finish and proactively resolve service issues
Partner closely with agents, drivers, carriers, and internal teams to ensure a positive customer experience
Balance operational needs, service expectations, and cost considerations when making planning decisions
Ensure shipments and processes align with company policies and transportation regulations (including DOT requirements)
Track performance at the shipment and carrier level to support service quality and operational goals
Contribute to process improvements and help the team operate more efficiently over time
Pitch in on additional tasks as needed to support the team's success
What We're Looking For
Bachelor's degree in a related field or equivalent experience
2-3 years of professional experience; transportation or logistics experience is helpful but not required
Strong problem-solving skills and comfort making decisions in a fast-paced environment
Ability to manage multiple priorities and adapt as conditions change
Clear, confident communicator who works well with a team
Willingness to learn new systems, processes, and ways of working
Work Schedule & Environment
Monday-Friday, 8:00 a.m.-5:00 p.m.
Occasional Saturday shift (approximately once per quarter), with adjusted hours during that week
On-site during initial training (approximately 3-4 weeks)
Hybrid work model after training, with increased on-site presence during peak season (typically beginning mid-May)
Team-oriented environment with high accountability and strong collaboration
Why You'll Love Working Here
We offer a comprehensive benefits package designed to support you and your family:
Hybrid work environment (on-site expectations vary by team)
Medical, dental, and vision insurance
401(k) with company match
Paid time off, paid holidays, and paid parental leave
Tuition reimbursement
Employee assistance program and wellness resources
Career pathways and professional development opportunities
Why UniGroup
UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for over 90 years, we support a nationwide network of agents, customers, and partners across commercial, residential, government, and specialty logistics markets.
Joining UniGroup means being part of a company that values stability, collaboration, and continuous improvement. Our teams support one another, work through challenges together, and take pride in delivering high-quality service to our customers and agent network.