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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Ann Arbor, MI | $31,031 | $14.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $75,223 | $36 | - |
| 2 | Phone Sales | $74,615 | $36 | - |
| 3 | Customer Relationship Specialist | $72,427 | $35 | - |
| 4 | Customer Service Expert | $70,039 | $34 | - |
| 5 | Telesales Representative | $68,601 | $33 | - |
| 6 | Field Representative | $67,420 | $32 | - |
| 7 | Customs Consultant | $66,885 | $32 | - |
| 8 | Customer Care Consultant | $66,847 | $32 | - |
| 9 | Customer Service Senior Associate | $66,125 | $32 | - |
| 10 | Customer Retention Representative | $60,981 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Stanford University | $40,750 | $20 | - |
| 2 | University of Washington | $37,502 | $18 | 7 |
| 3 | University of Wisconsin System | $37,151 | $18 | 3 |
| 4 | Michigan State University | $35,698 | $17 | 1 |
| 5 | University of Illinois at Urbana-Champaign | $35,430 | $17 | 4 |
| 6 | University of Iowa Center for Advancement | $33,882 | $16 | 35 |
| 7 | University of Pennsylvania | $33,197 | $16 | - |
| 8 | University of California Press | $32,341 | $16 | - |
| 9 | University of North Carolina | $31,797 | $15 | 3 |
| 10 | Arizona State University | $31,359 | $15 | - |
| 11 | University of Illinois System | $30,478 | $15 | - |
| 12 | Case Western Reserve University | $30,011 | $14 | - |
| 13 | The Ohio State University | $29,776 | $14 | 2 |
| 14 | University of Pittsburgh | $29,459 | $14 | 17 |
| 15 | Iowa State University | $29,328 | $14 | 3 |
| 16 | The University System of Maryland Foundation | $29,317 | $14 | - |
| 17 | Texas A&M University-Corpus Christi | $28,768 | $14 | 4 |
| 18 | Wayne State University | $27,964 | $13 | 3 |
| 19 | University of Oklahoma | $27,401 | $13 | 11 |
| 20 | University of Florida | $27,325 | $13 | 40 |