VCA Animal Hospitals jobs in Raleigh, NC

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. reli Ef (locum) Veterinarian The pay range for this role is $120 - $140/hour. (Enter amounts based on pay zone & delete this comment) The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location. Summary of Job Purpose and Function The primary purpose and function of the Relief Veterinarian is to provide preventative care, diagnosis and treatment of diseases and injuries of Pets. Essential Responsibilities and Tasks Ensure the Safety of Pets, clients and associates by utilizing safe restraining techniques, following standard protocols and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Obtain relevant information and history from clients, and maintain proper and complete medical records. Educate clients about preventative care, Pet health needs, any diagnosis or treatment, hospital services and other related information. Provide professional, efficient and exceptional service including prescribing and administering preventative care for the wellness needs of Pets and diagnosing and treating diseases and injuries of Pets. Effectively communicate diagnosis and treatment plan to veterinary medical team and client. Ensure local, state and federal laws are followed, including proper maintenance of the controlled substance inventory log. Understand and follow state guidelines regarding duties of veterinary assistants and licensed veterinary technicians. Other job duties as assigned. Hiring Qualifications Capabilities and Experience (can do) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Compassionate commitment to Pet care - Ensures hospital teams confidently present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client's agreement to proceed with the treatment most appropriate to the Pet's current condition and long term health. Act as an advocate for the Pet. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. Management ability - Effectively enforces policies. Achieves high productive output while maintaining high morale. Encourages efforts toward common goals. Understands and utilizes a coaching/counseling philosophy for performance management. Attitudes (will do) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Ability to be confident around Pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of Pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Minimal travel required, possibly for vendor visits and associate education. Experience, Education and/or Training Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. License in good standing with the applicable state veterinary board. License with the Drug Enforcement Agency required. Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits to our Relief (Locum) Veterinarians: Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective. Continuing Education Resources: Access to VetFolio for online CE courses, webinars, and conference proceedings from NAVC and AAHA, as well as access to the MVH Medical Library which provides access to 2000+ university-equivalent journals, 600+ textbooks, and biomedical databases. Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care. Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTIONThe Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.ESSENTIAL RESPONSIBILITIES AND TASKS· Live and exemplify the Five Principles of Mars, Inc. within self and team.· Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.· Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.· Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.· Obtain relevant information and history from clients and maintain proper and complete medical charts.· Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.· Assist with surgery as applicable.· Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.· Mentor other paraprofessionals in the hospital.· Other job duties as assigned THE FIVE PRINCIPLES· Quality - The consumer is our boss, quality is our work and value for money is our goal.· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.· Efficiency - We use resources to the full, waste nothing and do only what we can do best.· Freedom - We need freedom to shape our future; we need profit to remain free.HIRING QUALIFICATIONS COMPETENCIESLeadership· Action Oriented· Customer Focus· Listening· Peer Relationships· Personal Learning Functional· Ensure medical quality· Effective communication· Drive for results· Functional Skills· Priority SettingCAPABILITIES AND EXPERIENCE (CAN DO)· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.· Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.ATTITUDES (WILL DO)· Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.· Independence - Able and willing to perform tasks and duties without supervision as appropriate.· Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.SPECIAL WORKING CONDITIONS· Ability to work at a computer for long periods of time.· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.· The noise level in the work environment is moderately high.· Requires sufficient ambulatory skills in order to perform duties while at hospital.· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.EXPERIENCE, EDUCATION AND/OR TRAINING· Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred.· Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.· One year related experience required with customer service preferred. The pay range for this role is $15.19 - $19.41 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Communicating the true value of our veterinary diagnostic and technology products and services is at the heart of our IDEXX's commercial business. Our sales professionals develop deep and meaningful relationships offering solutions to meet our customers' unique needs. As a Veterinary Diagnostic Consultant, you will be on the front lines working to build strong relationships with our Veterinary customers to help sell IDEXX's medical device diagnostics portfolio of products. In this field sales role, you will engage customers through knowledgeable interactions, business discussions and educational opportunities about what IDEXX has to offer. You will leverage your consultative selling techniques to translate customer needs into diagnostic solutions that leverage IDEXX's suite of products and services. In helping veterinary practices grow their diagnostic revenue, you will establish yourself as a valued partner. What you can expect in this role: You will leverage your ability to independently manage your territory and customer base in order to increase the recurring diagnostic revenue year over as well as attain quarterly medical device equipment sales. By increasing the utilization of in-house diagnostic tests and assays, instrument consumables and reference laboratory profiles and advanced tests among your customer base, you will in turn, increase the recurring revenue. You will have the opportunity to collaborate and “co-sell” with other IDEXX sales professionals in the region to close the capital equipment and technology. Being able to educate and train veterinary clinic staff about products, services and marketing initiatives, including how to engage customer service is an important part of your role. In order to do this, you will maintain comprehensive and up-to-date knowledge of IDEXX's products and services. You'll be responsible for communicating customer needs as well as competitive issues to both IDEXX's marketing organization and your business unit manager. This 2-way customer loop will also require you to partner with and assist laboratory operations to ensure that customer questions and service issues are satisfactorily addressed and resolved. You will present IDEXX's values to our customers in a professional manner, including an understanding of our industry, veterinary practice, customers, technology, operations and processes. You will have the opportunity to attend trade shows and other educational events in the region. You'll be asked to manage IDEXX expenses and resources in line with company guidelines and directives. Adhere to and model the IDEXX purpose and guiding principles. Other duties as assigned. What you need to succeed: You possess bachelor's or equivalent combination of education and experience. You have 5 or more years of proven experience successfully managing your own outside sales territory. Your ideal territory management sales experience has been in the veterinary/animal health industry, Human Healthcare or medical device sales, dental device sales, and/or prior capital equipment sales. You are able to work well with others in a highly team oriented, collaborative, sales environment. You are able to meet the requirements of a field sales role that include but are not limited to extensive car travel (company car provided), some travel overnight as needed as well as flexibility for potential weekend work (as needed) to attend tradeshows or other occasion meeting and are able to lift up to 60 pounds. Hold a valid driver's license. This is veterinary sales; you should be comfortable with going into veterinary clinic and hospital environments. Candidates must reside within or be willing to relocate into the territory. Compensation and benefits: Competitive Base Salary $85,000-100,000 based on experience Lucrative quarterly commission structure. Health / Dental / Vision benefits day one. Company car, cell phone, computer and corporate credit card provided. Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and so much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 11,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-CFO #LI-Remote

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service CoordinatorSUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.Description - ExternalESSENTIAL RESPONSIBILITIES AND TASKS· Live and exemplify the Five Principles of Mars, Inc. within self and team.· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.· Conduct administrative functions as necessary.· Other job duties as assigned.THE FIVE PRINCIPLES· Quality - The consumer is our boss, quality is our work and value for money is our goal.· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.· Efficiency - We use resources to the full, waste nothing and do only what we can do best.· Freedom - We need freedom to shape our future; we need profit to remain free.HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • Integrity & Trust• Action Oriented • ListeningFunctional • Preventative care and OWPs • Communication Skills • Client Service Skills • Priority Setting • Time ManagementCAPABILITIES AND EXPERIENCE (CAN DO)· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.ATTITUDES (WILL DO)· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.· Independence - Able and willing to perform tasks and duties without supervision.· Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.SPECIAL WORKING CONDITIONS· Ability to work at a computer for long periods of time.· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.· The noise level in the work environment is moderately high.· Requires sufficient ambulatory skills in order to perform duties while at hospital.· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.EXPERIENCE, EDUCATION AND/OR TRAINING· High School Diploma or equivalent preferred.· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.· One year related experience required with customer service preferred.· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. The pay range for this role is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION Salary range for this role is $60,630.99 to $87,578.10. Specific pay rates are dependent on experience, skill level, education, abilities of the candidate, and geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

Who we are Cozy Cat Veterinary Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday thru Friday 8 to 6 pm plus occasional Saturdays Cozy Cat Veterinary Hospital is looking to add a full-time Veterinary Receptionist to our front desk team. Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service. Daily responsibilities include: Managing multiple phone lines Booking appointments Greeting clients Processing Payments Ensuring that the reception area is clean and comfortable for clients This is a full-time position with rotating Saturday morning hours as needed. A love of animals and a customer service background is a great fit for this position. Benefits for full-time include: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary receptionist we're looking for? Apply today! We look forward to hearing from you. Diversity, equity, and inclusion are core values at Cozy Cat Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. We are hiring full-time and part-time Registered Veterinary Technicians (RVTs) for the following locations: Raleigh Creedmoor: 6300 Creedmoor Rd, Raleigh, NC 27612 Raleigh North Ridge: 6016 Falls of Neuse Rd, Raleigh, NC 27609 Raleigh Falls Pointe: 9630 Falls of Neuse Rd, Raleigh, NC 27615 Raleigh: 5501 Capital Blvd, Raleigh, NC 27616 The anticipated starting hourly rate for individuals expressing interest in this position is $20.92 - $30.21 per hour. For a limited time, a sign-on bonus may be offered, depending on location. The pay range listed reflects a general hiring range for the area, with the specific rate and sign-on bonus determined based on the candidate's experience, skill level, abilities, education, and may vary depending on location or minimum wage laws. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. Who we are We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive pet care. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission. We love pets. You know who else we love? RVTs. We enable RVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up. Banfield's here for you so you can be there for pets! Who we're looking for We're looking for a Registered Veterinary Technician to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities. Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career. Role responsibilities Provide furry, feathered, and scaled pets with the best possible care, especially preventive care Build close relationships with pets and the humans who love them Work closely with teammates and cultivate a positive, dynamic work culture Impact the future of veterinary medicine with your own expertise and ways of practicing medicine Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom Requirements Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) based on state requirements. What we offer Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too! Check out some of our “Meow-velous” benefits: The good stuff: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Even more good stuff: Flexible scheduling Ability to practice at the top of your license Locations all over the US to choose from Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars Dedicated onboarding and development support so you can grow your career (or become a coach yourself!) National partner conferences for networking and continuing education Discount on Fear Free Certification Practice-paid subscription to NAVTA, VetGirl, and Vetfolio Associate-led equity, inclusion, and diversity groups (we have 7 of them!) Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels! Full job description details #registeredveterinarytechnician #RVT #licensedveterinarytechnician #LVT #veterinarytechnicianspecialists #VTS #certifiedveterinarytechnician #CVT WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #LI-SH1

Position Description Veterinary Assistant for Banfield. Leesville 5034 - JOB TITLE Veterinary Assistant TEAM Hospital FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies REPORTS TO Practice Manager JOB LEVEL B3 FLSA CLASSIFICATION Non-Exempt Exempt STATUS Full-time Part-time SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - .docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description.docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. ·Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. ·Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. ·Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. ·Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. ·Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. ·Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. ·Conduct administrative functions as necessary. · Other job duties as assigned THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership · Action Oriented · Customer Focus · Listening · Peer Relationship · Integrity & Trust Functional · Preventative care and OWPs · Communication Skills · Client Service Skills · Priority Setting · Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision as appropriate. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred The pay range for this role is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION Salary range for this role is $60,630.99 to $87,578.10. Specific pay rates are dependent on experience, skill level, education, abilities of the candidate, and geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. We are hiring full-time and part-time Registered Veterinary Technicians (RVTs) for the following locations: Apex: 1031 Beaver Creek Commons Dr, Ste 220, Apex, NC 27502 Cary: 2430 Walnut St, Cary, NC 27518 Morrisville: 3101 Market Center Dr, Morrisville, NC 27560 The anticipated starting hourly rate for individuals expressing interest in this position is $20.92 - $30.21 per hour. For a limited time, a sign-on bonus may be offered, depending on location. The pay range listed reflects a general hiring range for the area, with the specific rate and sign-on bonus determined based on the candidate's experience, skill level, abilities, education, and may vary depending on location or minimum wage laws. Who we are We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive pet care. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission. We love pets. You know who else we love? RVTs. We enable RVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up. Banfield's here for you so you can be there for pets! Who we're looking for We're looking for a Registered Veterinary Technician to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities. Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career. Role responsibilities Provide furry, feathered, and scaled pets with the best possible care, especially preventive care Build close relationships with pets and the humans who love them Work closely with teammates and cultivate a positive, dynamic work culture Impact the future of veterinary medicine with your own expertise and ways of practicing medicine Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom Requirements Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) based on state requirements. What we offer Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too! Check out some of our “Meow-velous” benefits: The good stuff: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Even more good stuff: Flexible scheduling Ability to practice at the top of your license Locations all over the US to choose from Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars Dedicated onboarding and development support so you can grow your career (or become a coach yourself!) National partner conferences for networking and continuing education Discount on Fear Free Certification Practice-paid subscription to NAVTA, VetGirl, and Vetfolio Associate-led equity, inclusion, and diversity groups (we have 7 of them!) Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels! Full job description details #registeredveterinarytechnician #RVT #licensedveterinarytechnician #LVT #veterinarytechnicianspecialists #VTS #certifiedveterinarytechnician #CVT WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #LI-SH1

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Who we are: All Animals Veterinary Hospital in Sanford North Carolina is growing! We are looking for a full-time associate veterinarian to join our energetic team; All Animals is a thriving appointment-based hospital nestled on the border of Sanford. We have a spacious facility which enables us to provide top quality wellness dental and surgical care for all of our patients while maintaining a fear free atmosphere. We can provide our clients with in-house lab work as well as digital radiography dental radiographs and ultrasound. Experienced veterinarians and diligent new graduates alike are encouraged to apply. This is the perfect opportunity to be successful in a cohesive and collaborative work environment where no two days are the same. We have a diverse clientele and routinely see a variety of cases. We are a proud member of our community and have a long-standing relationship with Carolina Animal Rescue & Lending Paws and Lee County Animal Shelter. What's in it for you: We take employee wellbeing seriously and offer superior salary medical benefits (including health dental and vision) 401(k) employee assistance program (EAP) CE allowance vacation dues liability coverage a family-friendly atmosphere and more. We can't wait to show you how special we are and look forward to hearing from you. Where we are: Less than an hour from Raleigh Durham and the rest of the Triangle Sanford offers good hiking & camping at Raven Rock and Jordan Lake. We are fortunate to be near great doggie daycare (Rae-Zor) Southern Pines for golfing and Durham Performing Arts Center.

**VCA Legion Road Animal Hospital** is hiring a full time Veterinary Assistant to join our team! **About Us** We are a 3 doctor full service veterinary hospital open 6 days a week offering primary care, illness care, surgery and dentistry located in Chapel Hill, NC. Check out our website here: ************************************ Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team. **VCA Total Rewards Benefits:** + Access to the people and financial resources of a large veterinary community + **Free** NAVTA Membership & **RECOVER Training** + Discounts to **Fear Free Certification** & **VetGirl** + Growth & leadership opportunities + Medical, Dental & Vision + Career development programs + **Veterinary Technician education tuition support and scholarships** + $750 continuing education funds for credentialed associates + Veterinary Technician license reimbursement + Generous hospital discounts and product discounts + Employer-paid life, long- and short-term disability insurance + **VTS Career Path financial, and mentorship support** + Paid vacation and sick time + Paid parental leave + 401(k) + **Free** mental health resources and wellness subscriptions (Headspace) + Referral bonuses + **Infertility benefits** + Competitive wage + **Free** access to **Plumbs** , and education platforms such as **Vetfolio** **Compensation:** $16.50 - $17.50 / hour is based on skill set, experience and licensure status. **Schedule:** (4) 10 hour shifts with weekends required in a rotation Please take a moment to view our brief video on life as a veterinary technician with VCA from a technician's point of view. ************************************** **What You'll Do** Whether you are a credentialed veterinary technician (CVT, RVT, LVT) or technician in training, we want you to use the knowledge that you've invested your time and talent in. The skills that you will be utilizing include, but are not limited to: **Veterinary Technician Duties Include** + Physical examinations, patient assessment, and recovery + Procedural anesthesia and monitoring + IV fluid administration and CRI calculations + Hands Free Radiology and diagnostic imaging + Client communications and discharge **Why VCA** At VCA Animal Hospitals, we are passionate about supporting our technicians and assistants and are committed to your personal career development. We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. **Interested in this opportunity?** **Apply!** We look forward to hearing from you. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: + Educating associates on Banfield guidelines/practices + Budgeting and planning for the hospital + Dealing with daily operations + Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: + Strong organizational, communication and interpersonal skills + A knack for problem solving + Conflict management experience + Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: + Connections to learning experiences + Networking opportunities + Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION + Salary range for this role is $60,630.99 to $87,578.10 . Specific pay rates are dependent on experience, skill level, education, abilities of the candidate, and geographic location. Pay rates for salaried positions may differ based on schedule worked. + Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: + Medical, Dental, Vision + Basic Life (company paid) & Supplemental Life + Short- and Long-Term Disability (company paid) + Flexible Spending Accounts + Commuter Benefits* + Legal Plan* + Health Savings Account with company funding + 401(k) with generous company match* + Paid Time Off & Holidays* + Paid Parental Leave + Student Debt Program (for FT DVMs) + Continuing Education allowance for eligible positions* + Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl The pay range for this role is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. For a limited time, a sign-on bonus may be offered to a Registered Veterinary Technician (RVT) for the following location: Rocky Mount: 970 Tarrytown Center, Rocky Mount, NC 27804 The anticipated starting hourly rate for individuals expressing interest in this position is $20.92 - $30.21 per hour. The pay range listed reflects a general hiring range for the area, with the specific rate and sign-on bonus determined based on the candidate's experience, skill level, abilities, education, schedule availability, and may vary depending on location or minimum wage laws. Who we are We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive pet care. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission. We love pets. You know who else we love? RVTs. We enable RVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up. Banfield's here for you so you can be there for pets! Who we're looking for We're looking for a Registered Veterinary Technician to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities. Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career. Role responsibilities Provide furry, feathered, and scaled pets with the best possible care, especially preventive care Build close relationships with pets and the humans who love them Work closely with teammates and cultivate a positive, dynamic work culture Impact the future of veterinary medicine with your own expertise and ways of practicing medicine Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom Requirements Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) based on state requirements. What we offer Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too! Check out some of our “Meow-velous” benefits: The good stuff: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). Even more good stuff: Flexible scheduling Ability to practice at the top of your license Locations all over the US to choose from Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars Dedicated onboarding and development support so you can grow your career (or become a coach yourself!) National partner conferences for networking and continuing education Discount on Fear Free Certification Practice-paid subscription to NAVTA, VetGirl, and Vetfolio Associate-led equity, inclusion, and diversity groups (we have 7 of them!) Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels! Full job description details #registeredveterinarytechnician #RVT #licensedveterinarytechnician #LVT #veterinarytechnicianspecialists #VTS #certifiedveterinarytechnician #CVT WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #LI-SH1

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com