Join us as a Medical Director at VCA Del Lago Animal Hospital. You'll quickly discover that you're well supported by world-class medicine, technology, facilities, and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
Why Join the Team
Practice medicine while establishing the direction and medical quality of the hospital.
Our hospital is AAHA-accredited
Support in Operations, Marketing, Human Resources, Payroll, and more
Work alongside a dynamic group of skilled professionals
Supportive and collaborative work environment
Hands-Free Radiology - safest techniques for our patients and staff.
We are committed to using fear-free techniques when possible
Our hospital is equipped with the latest veterinary technology, including digital radiography to ultrasound.
Schedule
Current hospital hours: Monday - Friday from 8:00 am to 5:30 pm
Full-time position
Rotating weekends when needed
Cases
Our practice focuses on providing comprehensive care for dogs and cats.
Routine wellness cases to involved medical cases and surgery.
Who do we look for
People obsessed with pets and their care
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Total Rewards
As a member of the VCA family, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Salary is based on experience, skills, knowledge, abilities, and other relevant credentials.
Medical Director Stipend
Multiple bonuses available
This position is also eligible for other variable pay programs like production, and our annual bonus program.
Health & Well-being
Innovative Associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation, and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits Benefits | VCA (vcacareers.com)
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in Arizona, or the ability to obtain
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Pets™. Learn more at *********** or find us on social media.
Learn more about the hospital here: Hospital Website
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$139k-212k yearly est. Auto-Apply 60d+ ago
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Veterinary Assistant
VCA Animal Hospital 4.2
VCA Animal Hospital job in Tempe, AZ
At VCA Tri City Animal Hospital and Acacia Cat Hospital in Tempe, Arizona, we help pets live long, healthy and happy lives. We deliver the best medical care for pets and the best experience for pet owners. We have been AAHA accredited since 1978 and are a Cat Friendly Certified Hospital. We are seeking a personable and experienced Veterinary Assistant to join our team.
The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care - with the expertise and technical know-how to make them happen. In this position you will be supporting our doctors by creating a positive, low-stress atmosphere for our clients and patients. As half of the patients we see are cats, you MUST like them and be willing to learn Cat Friendly handling skills. Duties will include:
* Obtaining histories and vital signs for patients
* Client communication and education
* Maintaining medical records
* Filling prescriptions
* Performing diagnostic imaging and laboratory work
* Preparing surgical suite and surgical patients
We foster learning opportunities to advance careers and support individual growth in veterinary medicine. We strive to create a working schedule to support a good work/life balance. Pay range from $17-$20/hr, depending on experience. Full time, 8 hour shifts, 5 days per week. Some weekend days required. We support a work environment where you can focus on your career, your happiness and the patients you serve. Below are some of the many benefits of joining the VCA Team!
* Access to the people and financial resources of a large veterinary community
* Leadership opportunities and career development programs
* Opportunities to give back through strong shelter partnerships and VCA Charities
* Continuing education allowance
* Tuition support and sponsorships
* Veterinary Technician license reimbursement
* Free mental health and wellness subscriptions (Head Space)
* Referral bonuses
* Competitive wage
* Medical, dental and vision insurance
* 401k
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
$17-20 hourly 60d+ ago
Client Service Coordinator
Medical Management International 4.7
Mesa, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client service Coordinator
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
$15-18.7 hourly Auto-Apply 36d ago
Overnight Certified Veterinary Technician - Patient Care
Bluepearl 4.5
Glendale, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospitals is looking for a Veterinary Technician to work with our Emergency Department to most commonly manage our stable PostOp patients. This position will be split between our Glendale, WI and Port Washington, WI locations.
This position is sign-on bonus eligible for qualified candidates!
Work Schedule: Monday, Tuesday, Wednesday: 12-hour shifts.
Pay Range APCAI/CVTIII: $21.00 - $39.75/hour
*This pay band is dependent on local veterinary licensing, experience, and advancement through our competency assessment tool.
Competitive Shift Differentials: Earn more with our shift differentials!
Weekday (Mon-Fri 6p to 8a): $3.50
Weekend (Sat-Sun 8a to 6p): $3.50
Weekend (Sat-Sun 6p to 8a): $5.00
As Veterinary Technician, you will:
Induce, monitor and recover anesthesia in patients and use anesthesia/monitoring equipment.
Triage emergency cases as they arrive at the hospital including obtaining vitals such as temperature heart rate, respiratory rate and blood pressure.
Perform digital radiography using proper technique including proper positioning of patients.
Have a complete understanding of normal ranges of patient vital signs, including but not limited to heart and respiratory rate, temperature, blood pressure and oxygen saturation.
Obtain and interpret blood pressure and other vital signs and alert Veterinarian to changes and issues.
Identify patients at risk for arrest and initiate CPR.
Properly calculate medical math (including constant rate infusions) and administer medications via appropriate routes and duration.
Are proficient at performing phlebotomy and placing intravenous catheters in all peripheral vessels.
Place and maintain feeding tubes and central line catheters.
Have a passion for mentoring and training other co-workers.
Have patience and empathy to address client concerns.
Additional tasks as needed based on the specific department being covered.
Why BluePearl?
Pet Passion: Enjoy Trupanion pet insurance and discounts for medical care at BluePearl.
Growth Opportunities: Advance your skills with our talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their careers.
Continuing Education: Benefit from annual CE allowances, free training sessions, and a free VETgirl Elite membership. Penn Foster Scholarship reimbursement of 90% for full-time associates.
Career Advancement: Explore roles in our specialty departments (Critical Care, Ophthalmology, Surgery, Neurology, Internal Medicine, and Radiology) and enjoy financial support for VTS credentials.
Supportive Environment: Access mental health resources, flexible schedules, and comprehensive benefits, including medical, dental, vision, and life insurance.
Benefits Include:
Paid time off and floating holidays
401k and retirement planning
Parental leave benefits
Hinge Health membership
Medical, dental, vision, and life insurance options.
Local and regional Mental Health and Wellness benefits (a few of many examples include 12 free therapy sessions annually, a free Calm wellness app subscription, and access to regional social work)
Free VETgirl Elite membership and continuing education
Opportunities for volunteerism and professional development (examples include coral reef restoration and Animal Humane Society volunteer initiatives in Arizona and Hawaii).
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed,
sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
$21-39.8 hourly Auto-Apply 60d+ ago
Area Chief of Staff
Medical Management International 4.7
Queen Creek, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
SUMMARY OF JOB PURPOSE AND FUNCTION
The anticipated starting base salary range for individuals expressing interest in this position is $130,000 to $180,000 per year, plus production. Base salary to be determined by the schedule, location, experience, skills, and abilities of the applicant. Increased sign-on offerings and relocation support available.
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement and hospital performance.
Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards while building associate veterinarian engagement.
Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations.
In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals.
Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience.
Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs.
Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service.
In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice.
Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level. Support the engagement and retention of certified veterinary technicians (CVTs).
Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ).
Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards.
Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e. regulatory boards, vendors, associations, and referral hospitals) to promote Banfield's brand reputation.
Ensure hospital operations meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional
Hiring and Staffing
Communication Skills
Managing and Measuring work
Peer Relationships
Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service
EXPERIENCE, EDUCATION AND/OR TRAINING
Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
3 years experience in small animal medicine an d surgery practice.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
$130k-180k yearly Auto-Apply 60d+ ago
Veterinary Summer Student Worker
Bluepearl 4.5
Peoria, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital in Peoria/Glendale, AZ is seeking dedicated Summer Student Patient Care Associates to join their team! The summer student patient care associate is a student enrolled full-time in an AVMA accredited Doctor of Veterinary Medicine/veterinary medical doctor training program or veterinary technician/technologist/nursing training program. Students will be employed as temporary associates for 8-12 weeks, between May and September. Students will be immersed in specialty and emergency medicine to augment the medical knowledge and technical skill that they have acquired thus far in school. The summer student patient care associate will assist the doctors, technicians, and advanced patient care associates with all aspects of patient care and client communication. As a Summer Student Patient Care Associate, you will:
Possess knowledge of basic veterinary terminology and abbreviations
Able to appropriately and safely restrain canine and feline patients
Able to perform a basic physical examination to collect patient vital signs
Triage patients over the phone and in-person
Collect a basic history from a client
Ability to input patient data into the medical record system. Document treatments administered, treatment adjustments per the attending doctor, and communication with the doctor, client, or primary care veterinarian.
Assist clinician and technicians through the exam and diagnostic workup process
Effectively communicate discharge instructions to a client
Support clinician and client through the euthanasia process
Participate in the delivery of basic and advanced life support as directed by the clinician
Perform phlebotomy
Place intravenous catheter
Accurately perform basic medical math
Administer subcutaneous fluids
Administer SQ, IM, or IV injections
Operate basic equipment including fluid pumps, syringe pumps, SpO2 monitor, ETCO2 monitor, indirect blood pressure monitors (Doppler and oscillometric)
Run basic in-house diagnostic tests including CBC, chemistry panel, urinalysis, coagulation profiles, blood gases, and process slides for cytologic interpretation
Obtain diagnostic quality radiographs using proper techniques and personal protective equipment
Students with prior veterinary medical experience or in advanced stages of their curriculum may be able to complete:
Placement of the indwelling urinary catheter
Bandage application
Endotracheal intubation
Anesthesia monitoring
Assist clinician in advanced procedures such as endoscopy or surgical assist
QUALIFICATIONS
Must be a full-time student enrolled in an AVMA accredited DVM/VMD or veterinary technician/technologist/nursing program.
Must be available for a minimum of 8 weeks and a maximum of 12 weeks during May - September.
No prior emergency or specialty medicine experience is required. However, animal experience is preferred.
Why BluePearl?
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
$22k-29k yearly est. Auto-Apply 7d ago
pet care assistant
Banfield Pet Hospital 3.8
Mesa, AZ job
SUMMARY OF JOB PURPOSE AND FUNCTION The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team.
Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.
g.
vaccinations, fecal loops, slides, etc.
) for the veterinarian and/or veterinary technician.
Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician.
Hold or restrain pets during examination, treatment, or inoculation.
Prepare routine in-house laboratory tests (e.
g.
canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
Monitor the comfort of hospitalized patients.
Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
Clean the surgical suite and instruments.
Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols Other job duties as assigned.
$30k-37k yearly est. 60d+ ago
Neurologist
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Mesa, AZ
Introduction
Join us as a board-certified or residency-trained Neurologist at VCA Animal Referral and Emergency Center or Arizona and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
Why join the team
24 hour, multi-specialty hospital with Medical Oncology, Neurology, 3 Surgeons, 2 Internal Medicine Specialists and 2 Criticalists, supported by a robust team of technicians dedicated to each service.
Large, updated facility with twelve exam rooms, I-131 suite, 64 slice CT, MRI, Fluoroscopy, two digital radiology suites, ultrasound, endoscopy and multiple fully equipped surgery suites.
Hands-free digital radiology
VECCS Certified ICU
AHAA Certification
Network of specialists within VCA
Schedule
Full and part-time availability
Who we look for
People obsessed with pets and their care
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Learn more about the hospital here!
Total Rewards
As a VCA Associate, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Salary is negotiable based on experience, skills, knowledge, abilities and other relevant credentials. The salary range listed is based on a 40-hour work week.
This position may also be eligible for other variable pay programs.
Health & Well-being
Innovative Associate health and well-being resources (Headspace app, Vault financial wellness tool, and access to additional mental health resources including Lyra Health)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility and gender affirmation benefits
Paid parental, vacation and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits
Benefits | VCA (vcacareers.com)
(open link in new window)
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in (state), or the ability to obtain
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
For more information about this position please contact Kristen Hreczan, Talent Acquisition Partner, Specialty at *********************** or ************
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Pets™. Learn more at *********** or find us on social media.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$82k-138k yearly est. Auto-Apply 60d+ ago
Practice Manager - Tempe
Medical Management International 4.7
Tempe, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Veterinary Practice Manager at Banfield Pet Hospital
Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.
Employment Type: Full-Time
Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
A Day in the Life of a Banfield Practice Manager
The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for:
Educating associates on Banfield guidelines/practices
Budgeting and planning for the hospital
Dealing with daily operations
Scheduling associates, coordinating time off and managing continuing education needs
Commitment Beyond Qualifications
The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:
Strong organizational, communication and interpersonal skills
A knack for problem solving
Conflict management experience
Leadership and analytical know-how
Caring for Those Who Care: Benefits for a Banfield Practice Manager
We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.
Personal Health, Savings, and Wellness Benefits
We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
Potential as Big as Your Passion
We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:
Connections to learning experiences
Networking opportunities
Ways to give back to your community through volunteerism
A Support Structure That Helps You Thrive
As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.
Start your Banfield Career as a Practice Manager
Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.
BENEFITS & COMPENSATION
Salary range for this role is $60,630.99 - $77,578.10. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked.
Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
Medical, Dental, Vision
Basic Life (company paid) & Supplemental Life
Short- and Long-Term Disability (company paid)
Flexible Spending Accounts
Commuter Benefits*
Legal Plan*
Health Savings Account with company funding
401(k) with generous company match*
Paid Time Off & Holidays*
Paid Parental Leave
Student Debt Program (for FT DVMs)
Continuing Education allowance for eligible positions*
Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
$60.6k-77.6k yearly Auto-Apply 9d ago
Relief Emergency Veterinarian
VCA Animal Hospital 4.2
VCA Animal Hospital job in Scottsdale, AZ
VCA McCormick Ranch Animal Hospital and Emergency Center in Scottsdale, Arizona is seeking an experienced Emergency Associate Veterinarian to join our team. In this position you'll use your superior medical judgment combined with a high level of empathy, confidence and humility to build a loyal client base and heal pets.
As a member of the VCA family, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. Among the reasons to consider joining VCA are:
* Network of 4,500+ doctors, including more than 600 Specialists.
* Largest provider of Private Practice Internships and Residencies in the U.S.
* WOOF University, offering abundant CE for Doctors and Staff.
* Robust Clinical Studies program.
* Opportunities to give back through strong Shelter partnerships and VCA Charities.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
$67k-95k yearly est. 60d+ ago
Hospital Manager II
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Mesa, AZ
VCA ARECA is seeking an exceptional **Hospital Administrator** to Lead and Inspire our professional team. ARECA is a state-of-the-art 18,000 square foot specialty, emergency and referral teaching hospital located in Mesa, Arizona. Our hospital and its staff are committed to providing the highest quality veterinary medical care available. VCA ARECA opened in 2004 and is an offshoot of Mesa Veterinary Hospital, a long standing, well respected, specialty and general practice that opened its doors in the 1940's. We are proud to be an AAHA accredited referral hospital since 2009.
** **
**The ideal candidate will have a:**
**Positive "Can Do" Attitude in Business Decisions and Client Service.**
**Radiate passion in working with people and who finds joy in helping animals.**
**Be able to lead a team with emotional intelligence.**
**Create a high functioning team but also have fun.**
**Be available to their teams on all shifts.**
**Minimum of 5 years of experience as a Hospital Manager.**
**Job Summary**
**The Veterinary Hospital Administrator is responsible for the overall operational leadership of the hospital. This role ensures smooth day-to-day functioning, supports clinical teams, manages administrative staff, and drives strategic initiatives to improve efficiency, profitability, and employee engagement. We are looking for an experienced Positive visionary leader who can lead a large team of professionals and has the ability to be an agile change agent. Must love working with people.**
**Operational Leadership**
**Oversee daily hospital operations across emergency and general practice departments**
**Ensure compliance with veterinary regulations, OSHA standards, and hospital protocols**
+ Monitor and maintain inventory, equipment, and facility needs
**Financial Management**
**Develop and manage budgets, forecasts, and financial reports**
**Analyze KPIs and implement strategies to improve revenue and cost control**
+ Collaborate with accounting and finance teams on billing, payroll, and vendor contracts
+ Meet financial expectations and goals
**Human Resources**
**Recruit, onboard, and retain top-tier veterinary and support staff**
**Manage scheduling, performance evaluations, and conflict resolution**
+ Foster a culture of accountability, teamwork, and continuous improvement
**Client Experience**
**Ensure exceptional customer service and client communication**
**Address escalated client concerns and feedback professionally**
+ Support marketing and community outreach initiatives
**Strategic Planning**
**Partner with medical leadership to align operational goals with clinical excellence**
**Lead hospital growth initiatives, including service expansion and facility upgrades**
+ Implement technology and process improvements to enhance workflow
**Qualifications**
+ Bachelor's degree in Business Administration or related field preferred
+ Certified Veterinary Practice Manager Certification is a plus
+ Minimum of 5 years of leadership experience in veterinary or hospital administration
+ Strong financial acumen and HR people skills
+ Excellent communication, organizational, and problem-solving abilities
+ Familiarity with veterinary software is a plus
**Other Skills**
**Ability to inspire and guide diverse teams, resolve conflicts, and foster a culture of accountability and collaboration.**
**Resilient and growth mindset**
+ Skilled in long-term planning, identifying growth opportunities, and aligning operational goals with clinical excellence.
+ Proficient in budgeting, forecasting, analyzing KPIs, and implementing cost-control strategies.
+ Knowledge of hiring practices, performance management, labor laws, and employee engagement techniques.
+ Strong interpersonal skills with a focus on delivering exceptional client experiences and handling escalations with professionalism.
+ Capable of streamlining workflows, managing inventory, and optimizing scheduling in a high-volume environment.
+ Calm under pressure with the ability to make sound decisions quickly, especially in emergency situations.
+ Excellent verbal and written communication skills, with the ability to work effectively across departments and with external and internal partners.
+ Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment are crucial for success in this role. The Veterinary Hospital Administrator must be passionate about animal care while possessing strong leadership capabilities to guide the team towards providing exceptional service in a compassionate environment.
**Eligible full-time employees will be rewarded with a comprehensive benefits package, including:**
**_Health & Well-being_**
**Innovative associate health and well-being department (Headspace app subscriptions, Fidelity financial wellness tool, and access to additional mental health resources)**
+ 401k retirement savings plan with company match
+ Health/dental/vision insurance, infertility benefits, gender affirmation services
+ Paid parental, vacation and sick leave
_Professional Development_
+ Company Masterclasses
+ Access to Continuing Education resources
+ Scholarships to certification and Bachelor degree with partner college
_Additional Benefits_
+ 75%-100% pet discounts on services
+ Performance Bonuses
+ Paid life insurance
+ Paid short-term disability insurance
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com (*********************************************************
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
$43k-59k yearly est. 10d ago
Oncologist
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Mesa, AZ
Introduction
Join us as a board certified or residency trained
Medical Oncologist
at
VCA Animal Referral and Emergency Center of Arizona
and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
Why join the team
AAHA accredited 24-hour emergency/specialty hospital located in Mesa, AZ just outside of Phoenix
One of the top veterinary specialty centers in the Southwest
Specialty services include Surgery, Internal Medicine, Critical Care, Oncology, Neurology, Radiology, Emergency Services,
Successful rotating internship and specialty internships in surgery and internal medicine
Dedicated diagnostic imaging team consists of three highly trained radiology technicians
State-of-the-art, 18,000 sq. ft. facility features newly renovated 34 bed ICU with 2 Snyder oxygen cages, Newport E360 critical care ventilator, isolation unit, 12 patient telemetry system, several multi-parameter monitors
Two Sound/Eklin DR systems, 64-slice CT, 1.5 Tesla MRI, Logiq 9 US, DRE monitors, Storz Video Endoscopy & C-arm fluoroscopy, newly designed minimally invasive surgical suite, USP 800 compliant oncology suite.
Two high quality ultrasounds, a full range of endoscopy equipment
Outstanding opportunity to participate with the MARS Oncology Advisory Board
Home to year-round professional baseball, football, basketball & hockey
Close to the Red Rocks of Sedona, the cool pines of Flagstaff, the majesty of the Grand Canyon and the beaches of Mexico and San Diego
Access to a network of specialists within VCA
Schedule
Full or Part Time availability
Who we look for
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Total Rewards
As a member of the VCA family, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Compensation is negotiable based on education, experience, and other relevant credentials.
This position may also be eligible for other variable pay programs.
Health & Well-being
Innovative Associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits
Benefits | VCA (vcacareers.com)
(open link in new window)
Learn more about the hospital
here
and the MARS Oncology Advisory Board
here
!
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in (state), or the ability to obtain
Residency Trained or Diplomate Board Certification
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Pets™. Learn more at *********** or find us on social media.
For more information about this position, please contact Rayna Faumuina, Sr. Talent Acquisition Partner, Specialty at
**********************
or ************.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$89k-145k yearly est. Auto-Apply 60d+ ago
Client Service Coordinator - 005172
Medical Management International 4.7
Scottsdale, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION:
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS:
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES:
Quality: The consumer is our boss, quality is our work and value for money is our goal.
Responsibility: As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency: We use resources to the full, waste nothing and do only what we can do best.
Freedom: We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES:
Leadership
Customer Focus
Peer Relationships
Integrity & Trust
Action Oriented
Listening
Functional
Preventative care and OWPs
Communication Skills
Client Service Skills
Priority Setting
Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability- Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiple
$30k-37k yearly est. Auto-Apply 60d+ ago
pet care assistant
Banfield Pet Hospital 3.8
Mesa, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
SUMMARY OF JOB PURPOSE AND FUNCTION The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations. Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician. Hold or restrain pets during examination, treatment, or inoculation. Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations. Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician). Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician. Clean the surgical suite and instruments. Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols Other job duties as assigned.
The pay range for this role is
$15.00 - $16.44 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
$15-16.4 hourly Auto-Apply 60d+ ago
Veterinary Hospital Director
Medvet 4.6
Scottsdale, AZ job
Description Welcome to MedVet. We are a family of emergency and specialty hospitals committed to providing exceptional care for our patients and an unrivaled experience for our clients and referring veterinarians. We are employee owned and veterinarian led which keeps us grounded in our commitment to providing the best specialty and emergency care available for your pet. The Hospital Director (HD) provides hospital leadership in dyad partnership framework with the Medical Director (MD) to lead the Healthcare Team. The HD, is the local leader of Clinical Services that includes all non-veterinarian Healthcare Team members. The HD promotes a culture that supports development of engaged and empowered employees, who deliver the MedVet experience in a healthy and sustainable manner while living MedVet's core values of Teamwork, Leadership and Compassion. Successful dyad leadership provides representation of all employees, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams. Responsibilities include, but are not limited to:
Foster a culture that supports development of engaged and empowered employees as well as continuous improvement.
In partnership with the MD, serves as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
Lead and direct the Clinical Services team in the hospital, including hiring, onboarding, employee development and employee issues, partnering with Medical Services, HR, or other teams as needed.
Works with the MD to ensure the Healthcare Team has the resources and tools to deliver high-quality patient, client and referral partner experience.
Works collaboratively with the Medical Director, Regional Leadership and finance to prepare and manage hospital budget and capital budget.
Work with the Clinical Managers of both Specialty and ER departments to develop and maintain systems for communication and handling of patients between departments, including transfers, after hour exams, and transport among hospitals.
Assist in ensuring the hospital complies with all federal and state regulatory policies.
Ensure Referral Partner relationships are strong and growing.
Support your Clinical Management team with resolution of patient care, client complaints and Referral Partner concerns.
Maintain a hospital complaint/adverse event log to track and address themes with MD.
Provides 24/7 phone support to hospital Clinical Managers to address urgent issues.
Knowledge, Skills, and AbilitiesOur ideal candidate has a minimum of 5 years' experience in a leadership role. Experience in the healthcare and/or veterinary industry is a plus but not required. In addition, this position requires:
Bachelor's Degree or equivalent education is preferred
Knowledge of Microsoft Office programs including Word, Excel, PowerPoint and Outlook
Excellent interpersonal, customer service and communication skills
Capability to work well in a fast-paced environment
MedVet offers a competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, and 401K. Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check.
MedVet does not accept unsolicited resumes from third-party recruiters.
$72k-118k yearly est. Auto-Apply 60d+ ago
Veterinary Technician - Internal Medicine
Bluepearl 4.5
Scottsdale, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
BluePearl Specialty + Emergency Pet Hospital in Scottsdale, AZ is seeking a knowledgeable and skilled Veterinary Technician to join their fast-paced Internal Medicine department.
Are you committed and passionate about enriching lives through remarkable care for pets?
Do you thrive in a fast-paced, dynamic, and rewarding work environment?
Are you a team player who enjoys working together on a team to provide quality care for pets?
If you answered "yes" to these questions, then we want to hear from you.
As an Internal Medicine Veterinary Technicians, you are a liaison between our internists and our clients regarding patient histories, care instructions, lab results, patient updates, and other topics as requested by the doctors. You will be involved with client contact through phone calls, email, and in person conversations. Additionally, you will be assisting with endoscopic and ultrasound procedures, filling prescriptions, taking x rays, and obtaining lab samples. Strong anesthesia and phlebotomy skills required.
As an IM Veterinary Technician, you will...
Set up constant rate infusions (CRI).
Calculates all medical math including advanced and CRI (mcg/mg, %/mg, etc.).
Induce, monitor and recover anesthesia
Set up for ultrasound and radiology procedures.
Set up and assist with endoscopic procedures (GI, nasal, urinary, airway). Clean and maintain equipment following procedure.
Discharge IM patients from the hospital, including basic client education such as insulin injection, SQ fluid, and feeding tube demonstrations.
Additional job duties as assigned.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
$33k-44k yearly est. Auto-Apply 60d+ ago
Veterinary Assistant
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Tempe, AZ
At VCA Tri City Animal Hospital and Acacia Cat Hospital in Tempe, Arizona, we help pets live long, healthy and happy lives. We deliver the best medical care for pets and the best experience for pet owners. We have been AAHA accredited since 1978 and are a Cat Friendly Certified Hospital. We are seeking a personable and experienced Veterinary Assistant to join our team.
The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care - with the expertise and technical know-how to make them happen. In this position you will be supporting our doctors by creating a positive, low-stress atmosphere for our clients and patients. As half of the patients we see are cats, you MUST like them and be willing to learn Cat Friendly handling skills. Duties will include:
Obtaining histories and vital signs for patients
Client communication and education
Maintaining medical records
Filling prescriptions
Performing diagnostic imaging and laboratory work
Preparing surgical suite and surgical patients
We foster learning opportunities to advance careers and support individual growth in veterinary medicine. We strive to create a working schedule to support a good work/life balance. Pay range from $17-$20/hr, depending on experience. Full time, 8 hour shifts, 5 days per week. Some weekend days required. We support a work environment where you can focus on your career, your happiness and the patients you serve. Below are some of the many benefits of joining the VCA Team!
Access to the people and financial resources of a large veterinary community
Leadership opportunities and career development programs
Opportunities to give back through strong shelter partnerships and VCA Charities
Continuing education allowance
Tuition support and sponsorships
Veterinary Technician license reimbursement
Free mental health and wellness subscriptions (Head Space)
Referral bonuses
Competitive wage
Medical, dental and vision insurance
401k
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$17-20 hourly Auto-Apply 60d+ ago
Hospital Manager II
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Mesa, AZ
VCA ARECA is seeking an exceptional Hospital Administrator to Lead and Inspire our professional team. ARECA is a state-of-the-art 18,000 square foot specialty, emergency and referral teaching hospital located in Mesa, Arizona. Our hospital and its staff are committed to providing the highest quality veterinary medical care available. VCA ARECA opened in 2004 and is an offshoot of Mesa Veterinary Hospital, a long standing, well respected, specialty and general practice that opened its doors in the 1940's. We are proud to be an AAHA accredited referral hospital since 2009.
The ideal candidate will have a:
Positive "Can Do" Attitude in Business Decisions and Client Service.
Radiate passion in working with people and who finds joy in helping animals.
Be able to lead a team with emotional intelligence.
Create a high functioning team but also have fun.
Be available to their teams on all shifts.
Minimum of 5 years of experience as a Hospital Manager.
Job SummaryThe Veterinary Hospital Administrator is responsible for the overall operational leadership of the hospital. This role ensures smooth day-to-day functioning, supports clinical teams, manages administrative staff, and drives strategic initiatives to improve efficiency, profitability, and employee engagement. We are looking for an experienced Positive visionary leader who can lead a large team of professionals and has the ability to be an agile change agent. Must love working with people.Operational Leadership
Oversee daily hospital operations across emergency and general practice departments
Ensure compliance with veterinary regulations, OSHA standards, and hospital protocols
Monitor and maintain inventory, equipment, and facility needs
Financial Management
Develop and manage budgets, forecasts, and financial reports
Analyze KPIs and implement strategies to improve revenue and cost control
Collaborate with accounting and finance teams on billing, payroll, and vendor contracts
Meet financial expectations and goals
Human Resources
Recruit, onboard, and retain top-tier veterinary and support staff
Manage scheduling, performance evaluations, and conflict resolution
Foster a culture of accountability, teamwork, and continuous improvement
Client Experience
Ensure exceptional customer service and client communication
Address escalated client concerns and feedback professionally
Support marketing and community outreach initiatives
Strategic Planning
Partner with medical leadership to align operational goals with clinical excellence
Lead hospital growth initiatives, including service expansion and facility upgrades
Implement technology and process improvements to enhance workflow
Qualifications
Bachelor's degree in Business Administration or related field preferred
Certified Veterinary Practice Manager Certification is a plus
Minimum of 5 years of leadership experience in veterinary or hospital administration
Strong financial acumen and HR people skills
Excellent communication, organizational, and problem-solving abilities
Familiarity with veterinary software is a plus
Other Skills
Ability to inspire and guide diverse teams, resolve conflicts, and foster a culture of accountability and collaboration.
Resilient and growth mindset
Skilled in long-term planning, identifying growth opportunities, and aligning operational goals with clinical excellence.
Proficient in budgeting, forecasting, analyzing KPIs, and implementing cost-control strategies.
Knowledge of hiring practices, performance management, labor laws, and employee engagement techniques.
Strong interpersonal skills with a focus on delivering exceptional client experiences and handling escalations with professionalism.
Capable of streamlining workflows, managing inventory, and optimizing scheduling in a high-volume environment.
Calm under pressure with the ability to make sound decisions quickly, especially in emergency situations.
Excellent verbal and written communication skills, with the ability to work effectively across departments and with external and internal partners.
Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment are crucial for success in this role. The Veterinary Hospital Administrator must be passionate about animal care while possessing strong leadership capabilities to guide the team towards providing exceptional service in a compassionate environment.
Eligible full-time employees will be rewarded with a comprehensive benefits package, including:
Health & Well-being
Innovative associate health and well-being department (Headspace app subscriptions, Fidelity financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Company Masterclasses
Access to Continuing Education resources
Scholarships to certification and Bachelor degree with partner college
Additional Benefits
75%-100% pet discounts on services
Performance Bonuses
Paid life insurance
Paid short-term disability insurance
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$43k-59k yearly est. Auto-Apply 11d ago
Surgeon
VCA Animal Hospitals 4.2
VCA Animal Hospitals job in Mesa, AZ
Join us as a board certified or residency trained
Surgeon
at
VCA Animal Referral and Emergency Center of Arizona
and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
Why join the team
AAHA accredited 24-hour emergency/specialty hospital located in Mesa, AZ just outside of Phoenix
One of the top veterinary specialty centers in the Southwest
Specialty services include Surgery, Internal Medicine, Critical Care, Oncology, Neurology, Radiology, Emergency Services,
Successful rotating internship and specialty internships in surgery and internal medicine
Dedicated diagnostic imaging team consists of three highly trained radiology technicians
State-of-the-art, 18,000 sq. ft. facility features newly renovated 34 bed ICU with 2 Snyder oxygen cages, Newport E360 critical care ventilator, isolation unit, 12 patient telemetry system, several multi-parameter monitors
Two Sound/Eklin DR systems, 64-slice CT, 1.5 Tesla MRI, Logiq 9 US, DRE monitors, Storz Video Endoscopy & C-arm fluoroscopy, newly designed minimally invasive surgical suite, USP 800 compliant oncology suite.
Two high quality ultrasounds, a full range of endoscopy equipment
Home to year-round professional baseball, football, basketball & hockey
Close to the Red Rocks of Sedona, the cool pines of Flagstaff, the majesty of the Grand Canyon and the beaches of Mexico and San Diego
Access to a network of specialists within VCA
Schedule
Full or Part Time availability
Who we look for
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Total Rewards
As a member of the VCA family, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Compensation is negotiable based on education, experience, and other relevant credentials.
This position may also be eligible for other variable pay programs.
Health & Well-being
Innovative Associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits
Benefits | VCA (vcacareers.com)
(open link in new window)
Learn more about the hospital
here
!
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in (state), or the ability to obtain
Residency Trained or Diplomate Board Certification
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Pets™. Learn more at *********** or find us on social media.
For more information about this position, please contact Camille Audet, Sr. Talent Acquisition Partner, Specialty at camille.audet
@vca.com
or ************.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Explore Location
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
$99k-141k yearly est. Auto-Apply 7d ago
Client Service Coordinator - 001040
Medical Management International 4.7
Surprise, AZ job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Description - External
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
THE FIVE PRINCIPLES
· Quality - The consumer is our boss, quality is our work and value for money is our goal.
· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
· Efficiency - We use resources to the full, waste nothing and do only what we can do best.
· Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • Integrity & Trust
• Action Oriented • Listening
Functional • Preventative care and OWPs • Communication Skills • Client Service Skills • Priority Setting • Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision.
· Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).