WinnCompanies jobs in Dallas, TX

The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Maintains cleanliness in common areas such as hallways, lobbies, and elevators. Removes litter, trash, and debris from all areas of the community. Empties trash receptacles, ashtrays, and waste baskets regularly, disposing of waste properly. Vacuums, sweeps, polishes, and mops floors. Straighten furniture in common areas as needed. Dusts and polish furniture, fixtures, and other surfaces to maintain a neat and tidy appearance Polishes and cleans windows, glass doors, brass, mirrors, and the like to ensure they are free of smudges and streaks. Clean and disinfect kitchen areas, including countertops, sinks, and appliances. Restocks supplies such as towel, toilet paper and soap dispensers as needed. Sanitizes all bathroom bowls, sinks, partitions and urinals daily and/or as needed. Clean and organize clubhouse including restrooms, shower stalls, fitness equipment, storage rooms Assists with the setup, breakdown and cleaning of meeting rooms for events Maintains supply and PPE's inventory and assists supervisor with ordering supplies as needed. Assists with hurricane preparation before, during and after a storm. Completes necessary checklists and/or work orders as assigned Report any equipment that is not working or malfunctioning and unsafe conditions to Management (i.e. lights out, trip hazards, electronic doors etc.) Maintains a safe and secure work environment throughout the building/property(s). Ensures all safety precautions are followed and proper usage of PPE's while performing duties. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency preferred 1+ year as a Houskeeper or similar position Knowledge and understanding of Material Safety Data Sheet (MSDS) required Skills and Abilities Skilled in operating select mechanical and electrical equipment (i.e. vacuum, mops, leaf blower, pressure washer, etc.) Basic literacy and numeracy skills are required to understand cleaning and safety guidelines. Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization Able to work under tight deadlines and use time effectively based on key priorities Basic command of computer hardware/software is required Effective written and verbal communication skills Excellent attention to detail. Strong problem-solving skills. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 40 lbs. following appropriate safety procedures. Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms Ability to learn on the job. May be required to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be required to travel for training sessions off-site Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Vice President is responsible for the overall day to day planning and operational management of a company's business unit. Responsibilities include but are not limited to talent acquisition and management, developing and retaining personnel, financial management, administering policy and procedure, business unit growth and client satisfaction/retention. This position is responsible for the overall health, welfare, and profit and loss of a business unit. The Vice President also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Financial Management Responsible for full profit and loss of business unit. Ensure business unit operations with budget delivering against EBITDA goals. Manage team's financial acumen and is adept in financial statements, budget compliance, association banking, and setup, ensuring a successful contract renewal process. Business Development Cultivates strong business relationships with current and potential clients and vendors. Responsible for new business growth as well as cross-selling of Castle services to existing clients. Talent Management Active participant in Talent Acquisition, focusing on the consistent drive to build a cohesive and high-performing team. Identify, coach, and performance manage team for retention, promotion, and succession planning. Actively partner with Human Resources functions to ensure organization-wide talent management programs and initiatives are executed. Support change management and organizational development strategies, influences and assists organizational change initiatives in support of business strategies Client Retention & Satisfaction Responsible for the smooth execution of onboarding a new account with the support of the Transition Team. Develop and maintain positive and long-term client relationships. Ensure rich touches occur at all levels of Operations leadership with clients. Continually monitor Business Unit portfolio to ensure retention of clients and effectively keeps accounts active and healthy. Proactively seeks remediation of any potential issue. Operational Excellence Command Business Unit information to drive effective decision-making. Addresses escalations through collaboration with Home Office departments. Maintain all compliance throughout the business unit. Ensure Regional Directors prepare and execute the budget process within the budget season timeline. Ensures Quarterly scorecards are completed and executed by Regional Directors. Ensures the development and implementation of Castle Best Practices Other duties as needed. Supervisory Responsibilities Directly manage a team of Regional Directors, Account Manager(s), and Office Manager/Administrative Assistant Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience A bachelor's degree with a concentration in business, real estate, and hospitality or equivalent combination of education and experience is required. Master's degree in business or related field preferred. A minimum of 3 years of business management experience or an equivalent combination of education and experience is required. 3 years' experience as a Regional Director Internal candidates must have 3 consecutive years of 95% average margin retention. Active CAM license required Knowledge and experience in Association Management are strongly preferred. Proven ability to assess organizational risks and implement effective mitigation strategies to safeguard company assets and ensure regulatory compliance. Demonstrates strong financial acumen with the ability to manage site-specific budgets, analyze financial performance, and provide actionable insights. Experienced in overseeing financial reporting, forecasting, and variance analysis to support strategic decision-making. Recognized for providing thought leadership in business operations. Regularly contributes strategic insights that influence high-level decision-making and operational efficiency across the organization. Skilled in establishing and maintaining high-level relationships with key vendors in the market, ensuring favorable terms and high-quality service delivery. Experienced in negotiating contracts, assessing vendor performance, and aligning partnerships with business goals Experience in sourcing, hiring, and developing top-tier talent. Adept at identifying high performers, fostering their growth, and building cohesive teams that consistently exceed performance expectations Ensures full compliance with industry regulations and internal policies. Expertise in implementing compliance protocols, conducting regular reviews, and training teams to adhere to established standards Valid driver's license required. Skills and Abilities Strong understanding of the business and the link between regional strategy and business strategy Solid understanding of opinions, monitors the effect of business decisions on people and advises senior management on addressing concerns Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Exceptional conflict resolution techniques with proven strategies for de-escalating negative situations are required. People-oriented individual with proven ability to build and maintain relationships. Highly organized with strong time management skills and the ability to work under tight deadlines, use time effectively based on key priorities, and delegate effectively. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language. Strong leadership development skills with the ability to engage, inspire, coach, train, and develop other leaders. Strong ability to influence people while maintaining focus on building relationships. Ability to develop clear, actionable steps from overall strategy Ability to work in a team environment. Ability to learn new technology. Strong problem-solving skills and critical thinking skills. Ability to act with integrity, professionalism, and confidentiality. Internal Castle Teammate preferred. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g., heat, cold, wind, rain). Reach with hands and arms. Manual dexterity to input data into the computer. Extensive use of fingers for typing and visual use of the computer monitor. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. This position requires frequent travel, more than 50% travel. Most travel is inside the local area. Overnight travel or travel by plane on occasion. Required to travel to multiple on-site locations on an as-needed basis. Ability to respond to emergencies in a timely manner, 24-7. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Compensation & Benefits: Compensation package includes 100% rent discount for onsite apartment. Pay $25.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Highland Villas has a great opportunity for a Lead Maintenance Technician to undertake the responsibility of preserving the good condition and functionality of our 148-unit residential apartment community. You will perform maintenance tasks of great variety such as painting, HVAC installations, landscaping etc. Responsibilities: Monitor, schedule, and inspect work being performed by the maintenance staff Maintain a clean organized shop and maintain inventory Obtain bids on special projects Work with the property manager to maintain the supply budget. Perform maintenance of general maintenance including the areas of; electrical, HVAC, & Plumbing Assist in the setup of ventilation, refrigeration and other systems and conduct repairs Perform manual repairs when necessary (fix locks, replace windows etc.) Appliance repair & troubleshooting Conduct general upkeep procedures On call responsibilities as assigned by property manager Skills: Must have 2-5 years of experience as a maintenance technician Strong leadership skills Strong working knowledge of electrical, plumbing, & HVAC. Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills Good physical condition and strength HVAC Certification

Responsible for professional, effective and efficient handling of all residents' requests and needs upon entering the community. The Loss Prevention/ Receiving Clerks also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Answers phone and greets residents/guests upon entry, responds to requests, questions and any other needs. Documents issues or transactions as needed. Develop knowledge of surrounding areas and attractions. Keeps track of activity logs and incident reports, records and forms for the Community Association Manager's review daily. Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System and responds in a timely and efficient manner within hours of notification. Monitors and controls Electronic Security Control Systems if applicable. Logging in all packages and tracks them through to pick-up by recipient. Follows-up on all complaints/issues notifying Community Association Manager as necessary. Ensures all safety precautions and procedures are followed while performing duties. May assist with resident notifications or special events. Process work orders and files resident documents and invoices, if applicable. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency required. College level courses in business or hospitality preferred. Experience/Knowledge/Skills: One (1) to two (2) years of business experience preferred. Outstanding customer service, communication and interpersonal skills required. Effective written and verbal skills. Computer literacy: Intermediate command of computer hardware/software is required. Language requirements: Multiple language fluency may be required or preferred, depending on community. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for front desk staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. Physical Requirements: Ability to lift up to 40 lbs. work in an upright standing or sitting position for long periods of time, will fluctuate day by day; Must be able to stand up regularly to greet residents or remain standing for long periods, depending on post. Handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions and complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis. Disclaimer: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason.

The Lifestyle Coordinator is responsible for assisting with the planning and coordination of social events for the community. The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Promote site events and activities by creating and/or updating accurate printed and digital materials including flyers, registrations/order forms, posters, floor plans, check-in sheets, directional/informational signs, brochures, newsletters and relevant media announcements. Assist Lifestyle Director with maintaining master calendar of events for the Association. Update community website and assist in the training of website editors. Serve as liaison to Board-Sanctioned committees. Manage Club/Group meeting and rental calendar. Coordinate, attend and organize social events with Lifestyle Director and manage logistics throughout the year. Assist Clubs/Groups with reservation and preparation of on-site events. Manage inventory of supplies and equipment, and notify Lifestyle Director if restocking and ordering is needed. Provide weekly project updates to Lifestyle Director. Other duties and responsibilities as assigned. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency . 2+ years in administrative and/or event planning role or similar position Skills and Abilities Strong customer service, communication and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Ability to prioritize multiple tasks with a high volume of requests. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Effective written and verbal communication skills Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to act with integrity, professionalism and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30 lbs. following appropriate safety procedures. Ability to: work in an upright standing, and sitting position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g., heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and/or visual emergency alarms May be to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be to travel for training sessions off-site Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

The Front Desk Supervisor is responsible for professional, effective and efficient handling of all residents' requests and needs upon entering the community/building. The Front Desk Supervisor oversees the Front Desk Attendants, and ensures they are satisfactorily fulfilling their responsibilities. The Front Desk Supervisor provides exemplary service consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Provides alternate assistance with on duty personnel as needed and covers desk shifts when needed. Develops the skillset and knowledge needed to perform all responsibilities of the Front Desk Attendant when coverage is . Ensures front lobby and front of building are always at top visual quality. Keeps track of activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns/issues to Property Manager for immediate resolve when necessary. Process work orders as needed. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Provides training for all newly hired Front Desk Attendants and ensures they are completing tasks in alignment with expectations. Other duties and responsibilities as assigned. Supervisory Responsibilities Directly manage team of Front Desk Attendants and/ or Concierge. May manage other positions dependent on site/ location. Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. 2+ years years of administrative or hospitality experience. Previous experience in Customer Services . Skills and Abilities Proficient with Microsoft Office Suite or related software. Excellent verbal and written communication skills to receive and exchange ideas and information. Excellent interpersonal and conflict resolution skills. Must possess high attention to detail and organizational skills. Strong analytical and problem-solving skills. Strong working knowledge of customer service principles and practices. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable, but not necessary. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 15lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods of time. Walk and climb stairs. Easily navigate the property/building as to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands and fingers. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Description Compensation & Benefits: Compensation package includes 25% rent discount for onsite apartment. Monthly bonus plan Pay $20.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Ashton Park Apartments is looking for a Bi-Lingual Leasing Consultant to undertake the leasing activities of our residential 256 unit apartment community. The successful candidate will effectively explore the market to identify opportunities and secure tenants. Responsibilities: Answer phones, greet potential prospects, show apartments, and maintain current traffic and telephone logs Present apartments to prospective clients in a persuasive manner Assist in discovering suitable tenants Provide accurate information on the different features of properties Validate application information and references Prepare lease agreements Present leasing terms and close agreements Keep abreast of the property market status Skills: Proven working experience as a leasing consultant or sales professional Good knowledge of leasing rules and regulations Competency in MS Office and relevant databases and software Well-versed in marketing and sales techniques Customer-focused approach Comply with all state and federal fair housing trainings

The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. The Front Desk Attendant provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Greets residents/guests upon entry, and respond to requests, questions, and any other needs. Documents issues or transactions as needed. Develop an understanding of Association policies and requirements. Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed. Develop knowledge of surrounding areas and attractions. Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed. Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review. Escalates concerns and issues to the Property Manager for immediate resolution when necessary. Monitors Emergency Response System and responds in a timely and efficient manner. Monitors and controls Electronic Security Control Systems if applicable. Ensures all safety precautions and procedures are followed while performing duties. Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable. Dependent on shift, maybe required to handle overnight activities. Other duties and responsibilities as assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma or equivalency required. 1+ years of administrative or hospitality experience preferred. Skills and Abilities Effective written and verbal communication skills. Excellent customer service skills including strong conflict resolution and de-escalation techniques. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to prioritize tasks. Ability to act with integrity, professionalism, and confidentiality. Multiple language fluency is desirable but not necessary. Physical requirements The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods. Walk and climb stairs. Easily navigate the property/building as to meet the job functions. Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Repeat various motions with wrists, hands, and fingers. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

The Assistant General Manager - HOA is responsible for supporting the on-site General Manager with delegated administrative, financial, and operational functions. This role is a combined Assistant General Manager and Facilities Manager position, requiring a solid understanding of HOA operations as well as the ability to perform and oversee maintenance tasks, repairs, and property inspections. The Assistant General Manager provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Responsibilities Essential Duties and Responsibilities Manage and handle day-to-day activities of the Property in the absence of the General Manager, including but not limited to : Complying with all reporting requirements outlined in the Management Services Agreement Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association. Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party. Manage and track all activity logs and incident reports for the General Manager's review and assist in investigations as needed. Oversee and gather information and data for vendors. Act as a liaison and manage association vendors, including but not limited to assessing vendor performance and compliance with Castle and Association standards. Assists with vendor and invoice reconciliation. Collects monthly rental payments, makes deposits, runs delinquency reports, and sends out delinquency notices, as applicable. Provides training as needed for new hires in the corresponding department. Monitors and controls Electronic Security and Gate Control Systems, where applicable. Maintenance oversite and community inspections Perform routine maintenance and minor repairs across all community facilities, amenities, and equipment. Manage preventative maintenance programs, including equipment checks, seasonal preparations, winterization, and compliance with safety standards. Maintain maintenance logs, inspection reports, and documentation for all facilities. Oversee amentiy operations including playgrounds, sports courts, fitness areas, pool equipment, water features, and irrigtion systems. Assists General Manager with any special requests, i.e., administrative work, mailings, etc. Assists in the preparation of reports for inclusion in monthly management reports and board packages. Ensures all safety precautions and procedures are followed while performing duties. May fill front desk shifts if or when needed. May monitor the Emergency Response System, if applicable. Other duties and responsibilities as assigned. Supervisory Responsibilities Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Oversee vendor relationships, projects, and site committees when applicable. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma required. A minimum of Three (3) years of community management / Maintenance oversite or similar business experience preferred or in a similar role. Knowledge and understating of HOA operations are strongly preferred. Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint). Knowledge of TownSq and SmartWebs preferred. Valid Driver's License required. Skills and Abilities Proficient in conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities and delegate them when appropriate. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language. Excellent interpersonal, negotiation, and organizational skills and great attention to detail. Strong analytical and problem-solving skills. Ability to learn new technology required. Ability to act with integrity, professionalism, and confidentiality. Strong mechanical aptitude and the ability to perform hands-on maintenance tasks and minor repairs. Knowledge of preventative maintenance programs, seasonal preparation, and best practices for long-term asset care. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Walk on uneven terrains, depending on the community Handle, grasp, and feel objects and equipment. Extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Ability to navigate property/buildings quickly and easily is required to meet the job functions. Must be comfortable working outside for long periods of time in all types of weather. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Lead Covenants Coordinator is responsible for executing scheduled visual inspections of the community to ensure that homeowners are following the requirements regarding maintaining the general appearance of their homes and surrounding property as indicated in each association's Declaration of Covenants. In addition to these duties, the Lead position includes supervisory responsibilities, providing guidance, support, and oversight to the Covenants team. The Covenants Coordinator provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Responsibilities Essential Duties and Responsibilities Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion Upload violations to the Production folder for mail-outs daily. Respond to resident inquiries with the information necessary to correct the violation in a timely manner. Prepare the notice/agenda for the monthly Violations Hearing meetings and attend the meetings. Attend Board meetings upon request to address violation appeals, if applicable. Prepare fining notices following Violation Hearing meetings and assess fines to owner ledgers accordingly. May be involved in the inspection, review, and research of the Homeowner Architectural Modification process. Attend and take minutes at monthly Rules and Regulations Committee meetings. Assist in investigations and tape/log reviews for any unusual incidents. Resolves and follows up on violation complaints/issues with Royal Service. Provide day-to-day guidance, training, and support to the Covenants team, ensuring consistency in inspections, documentation, and customer service. Assist in workload distribution, quality control, and escalation management for the compliance team. Follows safety procedures and maintains a safe work environment. Other duties and responsibilities as assigned by the Property Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma required. Associate's degree with a concentration in business or hospitality preferred, or equivalent combination of education and experience. Valid Driver's License required. Minimum of 3 years of related work experience or customer service experience required. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Experience with property management software is preferred to process violations. Skills and Abilities Strong customer service, communication, and interpersonal skills, including conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information through spoken and written means. Excellent interpersonal skills and a high attention to detail. Comfortable learning new technology. Bilingual preferred but not necessary, depending on the community. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Walk on uneven terrains, depending on the community Handle, grasp, and feel objects and equipment. Extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Ability to navigate property/buildings quickly and easily is required to meet the job functions. Must be comfortable working outside for long periods of time in all types of weather. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Job Description Compensation & Benefits: Compensation package includes 50% rent discount for onsite apartment. Pay $24.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Windsor Place Apartments is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 140-unit residential apartment community. Responsibilities: Prepare units for occupancy. Complete make ready work and general work orders Perform maintenance of general maintenance including the areas of; electrical, HVAC, & Plumbing Perform manual repairs when necessary (fix locks, replace windows etc.) Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenance Complete daily paperwork On call responsibilities as assigned by property manager Skills: Proven experience as maintenance technician Strong working knowledge of electrical, plumbing, & HVAC. General knowledge of maintenance duties Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills

Compensation & Benefits: Compensation package includes 25% rent discount for onsite apartment. Monthly bonus plan Pay $19.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Heather Glen Apartments is looking for a competent Leasing Consultant to undertake the leasing activities of our 272-unit residential apartment community. The successful candidate will effectively explore the market to identify opportunities and secure tenants. Responsibilities: Answer phones, greet potential prospects, show apartments, and maintain current traffic and telephone logs Present apartments to prospective clients in a persuasive manner Assist in discovering suitable tenants Provide accurate information on the different features of properties Validate application information and references Prepare lease agreements Present leasing terms and close agreements Keep abreast of the property market status Skills: Proven working experience as a leasing consultant or sales professional Good knowledge of leasing rules and regulations Competency in MS Office and relevant databases and software Well-versed in marketing and sales techniques Customer-focused approach Comply with all state and federal fair housing trainings

The Lead Covenants Coordinator is responsible for executing scheduled visual inspections of the community to ensure that homeowners are following the requirements regarding maintaining the general appearance of their homes and surrounding property as indicated in each association's Declaration of Covenants. In addition to these duties, the Lead position includes supervisory responsibilities, providing guidance, support, and oversight to the Covenants team. The Covenants Coordinator provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Responsibilities Essential Duties and Responsibilities Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion Upload violations to the Production folder for mail-outs daily. Respond to resident inquiries with the information necessary to correct the violation in a timely manner. Prepare the notice/agenda for the monthly Violations Hearing meetings and attend the meetings. Attend Board meetings upon request to address violation appeals, if applicable. Prepare fining notices following Violation Hearing meetings and assess fines to owner ledgers accordingly. May be involved in the inspection, review, and research of the Homeowner Architectural Modification process. Attend and take minutes at monthly Rules and Regulations Committee meetings. Assist in investigations and tape/log reviews for any unusual incidents. Resolves and follows up on violation complaints/issues with Royal Service. Provide day-to-day guidance, training, and support to the Covenants team, ensuring consistency in inspections, documentation, and customer service. Assist in workload distribution, quality control, and escalation management for the compliance team. Follows safety procedures and maintains a safe work environment. Other duties and responsibilities as assigned by the Property Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma . Associate's degree with a concentration in business or hospitality preferred, or equivalent combination of education and experience. Valid Driver's License . Minimum of 3 years of related work experience or customer service experience . Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Experience with property management software is preferred to process violations. Skills and Abilities Strong customer service, communication, and interpersonal skills, including conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information through spoken and written means. Excellent interpersonal skills and a high attention to detail. Comfortable learning new technology. Bilingual preferred but not necessary, depending on the community. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Walk on uneven terrains, depending on the community Handle, grasp, and feel objects and equipment. Extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Ability to navigate property/buildings quickly and easily is to meet the job functions. Must be comfortable working outside for long periods of time in all types of weather. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. May be to travel for training sessions off-site on an ad-hoc basis. May be occasionally to cover for staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Compensation & Benefits: Compensation package includes 50% rent discount for onsite apartment. Pay $24.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Windsor Place Apartments is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 140-unit residential apartment community. Responsibilities: Prepare units for occupancy. Complete make ready work and general work orders Perform maintenance of general maintenance including the areas of; electrical, HVAC, & Plumbing Perform manual repairs when necessary (fix locks, replace windows etc.) Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenance Complete daily paperwork On call responsibilities as assigned by property manager Skills: Proven experience as maintenance technician Strong working knowledge of electrical, plumbing, & HVAC. General knowledge of maintenance duties Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills

Job Description Compensation & Benefits: Compensation package includes 25% rent discount for onsite apartment. Monthly bonus plan Pay $19.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Heather Glen Apartments is looking for a competent Leasing Consultant to undertake the leasing activities of our 272-unit residential apartment community. The successful candidate will effectively explore the market to identify opportunities and secure tenants. Responsibilities: Answer phones, greet potential prospects, show apartments, and maintain current traffic and telephone logs Present apartments to prospective clients in a persuasive manner Assist in discovering suitable tenants Provide accurate information on the different features of properties Validate application information and references Prepare lease agreements Present leasing terms and close agreements Keep abreast of the property market status Skills: Proven working experience as a leasing consultant or sales professional Good knowledge of leasing rules and regulations Competency in MS Office and relevant databases and software Well-versed in marketing and sales techniques Customer-focused approach Comply with all state and federal fair housing trainings

Compensation & Benefits: Compensation package includes 50% rent discount for onsite apartment. Pay $24.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Highland Villas is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 148-unit residential apartment community. Responsibilities: Prepare units for occupancy. Complete make ready work and general work orders Perform maintenance of general maintenance including the areas of; electrical, HVAC, & Plumbing Perform manual repairs when necessary (fix locks, replace windows etc.) Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenance Complete daily paperwork On call responsibilities as assigned by property manager Skills: Proven experience as maintenance technician Strong working knowledge of electrical, plumbing, & HVAC. General knowledge of maintenance duties Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills

Job Description Compensation & Benefits: Compensation package includes 25% rent discount for onsite apartment. Monthly bonus plan Pay $20.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: National Property Management is looking for a competent Leasing Consultant to undertake the leasing activities of our 1residential apartment community. The successful candidate will effectively explore the market to identify opportunities and secure tenants. Responsibilities: Answer phones, greet potential prospects, show apartments, and maintain current traffic and telephone logs Present apartments to prospective clients in a persuasive manner Assist in discovering suitable tenants Provide accurate information on the different features of properties Validate application information and references Prepare lease agreements Present leasing terms and close agreements Keep abreast of the property market status Skills: Proven working experience as a leasing consultant or sales professional Good knowledge of leasing rules and regulations Competency in MS Office and relevant databases and software Well-versed in marketing and sales techniques Customer-focused approach Comply with all state and federal fair housing trainings

Job Description Compensation & Benefits: Compensation package includes 50% rent discount for onsite apartment. Pay $24.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Highland Villas is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 148-unit residential apartment community. Responsibilities: Prepare units for occupancy. Complete make ready work and general work orders Perform maintenance of general maintenance including the areas of; electrical, HVAC, & Plumbing Perform manual repairs when necessary (fix locks, replace windows etc.) Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenance Complete daily paperwork On call responsibilities as assigned by property manager Skills: Proven experience as maintenance technician Strong working knowledge of electrical, plumbing, & HVAC. General knowledge of maintenance duties Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills

Compensation & Benefits: Compensation package includes 25% rent discount for onsite apartment. Monthly bonus plan Pay $20.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: National Property Management is looking for a competent Leasing Consultant to undertake the leasing activities of our 1residential apartment community. The successful candidate will effectively explore the market to identify opportunities and secure tenants. Responsibilities: Answer phones, greet potential prospects, show apartments, and maintain current traffic and telephone logs Present apartments to prospective clients in a persuasive manner Assist in discovering suitable tenants Provide accurate information on the different features of properties Validate application information and references Prepare lease agreements Present leasing terms and close agreements Keep abreast of the property market status Skills: Proven working experience as a leasing consultant or sales professional Good knowledge of leasing rules and regulations Competency in MS Office and relevant databases and software Well-versed in marketing and sales techniques Customer-focused approach Comply with all state and federal fair housing trainings