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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Livonia, MI | $91,649 | $44.06 |
| 2 | New York, NY | $91,444 | $43.96 |
| 3 | Austin, TX | $82,061 | $39.45 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $147,473 | $71 | - |
| 2 | Customer Solutions Manager | $124,525 | $60 | - |
| 3 | Customer Engagement Manager | $124,380 | $60 | - |
| 4 | Director, Customer Support | $123,569 | $59 | - |
| 5 | Strategic Accounts Manager | $110,680 | $53 | - |
| 6 | Customer Support Manager | $94,727 | $46 | - |
| 7 | Client Success Manager | $87,736 | $42 | - |
| 8 | Customer Relations Manager | $65,517 | $32 | - |
| 9 | Customer Account Manager | $55,402 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Sopheon | $130,473 | $63 | - |
| 2 | The Proven Method | $114,695 | $55 | - |
| 3 | Personify, Inc. | $113,627 | $55 | - |
| 4 | Kronos Incorporated | $113,227 | $54 | - |
| 5 | Chesapeake System Solutions | $110,892 | $53 | - |
| 6 | Sandata Technologies | $104,944 | $50 | - |
| 7 | Vertafore | $104,306 | $50 | - |
| 8 | Whittman-Hart | $103,600 | $50 | - |
| 9 | Accela | $99,632 | $48 | 1 |
| 10 | Selerix Systems | $98,560 | $47 | - |
| 11 | Ultimate Software | $98,192 | $47 | 1 |
| 12 | Techwave | $96,379 | $46 | - |
| 13 | IQNavigator Inc | $94,978 | $46 | - |
| 14 | e-Builder | $93,997 | $45 | - |
| 15 | TouchNet | $93,968 | $45 | - |
| 16 | Fullscope | $87,891 | $42 | - |
| 17 | Emdeon Business Services LLC | $87,081 | $42 | - |
| 18 | HighJump | $85,651 | $41 | - |
| 19 | Blue Horseshoe | $84,923 | $41 | - |
| 20 | Solutions By Design | $77,609 | $37 | - |