How to hire an account processor

How to hire an account processor, step by step

Here's a step-by-step account processor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an account processor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new account processor
• Step 8: Go through the hiring process checklist

What does an account processor do?

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1. Identify your hiring needs

   Before you start hiring an account processor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An account processor's background is also an important factor in determining whether they'll be a good fit for the position. For example, account processors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of account processor salaries for various roles:

   Type of Account Processor	Description	Hourly rate
   Account Processor	Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy.	$13-24
   Finance Clerk	Finance clerks are financial professionals who are responsible for performing various administrative tasks such as keeping financial records, preparing bills, and delivering excellent customer service. These clerks are required to process bills, checks, receipts, and other documents to ensure that they are all properly signed and distributed... Show more	$12-26
   Billing And Insurance Coordinator	A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns... Show more	$12-28

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Customer Accounts
   • Data Entry
   • Customer Inquiries
   • Customer Problems
   • A/R
   • Credit Card Payments
   • Financial Reports
   • ACH
   • Cash Receipts
   • General Ledger
   • Lockbox
   • Collection Calls
   • Client Accounts

   Check all skills

   Responsibilities:

   • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
   • Perform on line reject re-entry via CRT access on CPCS.
   • Support other areas as identified outside of Lockbox during non-peak times.
   • Process ACH's due to carriers base off incoming money and invoices.
   • Post ACH and wire payments that come through the bank on a daily basis.
   • Reconcile open A/R balance by program in billing system with A/R total in accounting system.

   More account processor duties

3. Make a budget

   Including a salary range in your account processor job description is one of the best ways to attract top talent. An account processor can vary based on:

   • Location. For example, account processors' average salary in west virginia is 45% less than in new york.
   • Seniority. Entry-level account processors 44% less than senior-level account processors.
   • Certifications. An account processor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an account processor's salary.

   Average account processor salary

   $37,924yearly

   $18.23 hourly rate

   ---

   Entry-level account processor salary

   $28,000 yearly salary

   Updated December 15, 2025

   Average account processor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$49,169	$24
   2	New Jersey	$47,777	$23
   3	Maryland	$45,185	$22
   4	Oregon	$44,904	$22
   5	Minnesota	$44,691	$21
   6	California	$44,574	$21
   7	Connecticut	$43,638	$21
   8	Virginia	$43,602	$21
   9	Pennsylvania	$42,440	$20
   10	Texas	$39,645	$19
   11	Michigan	$38,877	$19
   12	Wisconsin	$36,638	$18
   13	Arizona	$36,455	$18
   14	Illinois	$36,263	$17
   15	Colorado	$35,537	$17
   16	Utah	$34,114	$16
   17	Ohio	$33,683	$16
   18	Florida	$33,414	$16
   19	Indiana	$31,734	$15
   20	Georgia	$31,492	$15

   Average account processor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Republic Services	$49,234	$23.67	9
   2	America First Credit Union	$41,035	$19.73
   3	Post University, Inc.	$39,135	$18.81
   4	Konica Minolta Business Solutions: Business Intelligence Services &...	$38,985	$18.74
   5	Kforce	$38,712	$18.61	29
   6	Konica Minolta	$38,379	$18.45	8
   7	Robert Half	$38,020	$18.28	982
   8	Randstad North America, Inc.	$37,942	$18.24	26
   9	Castle Management, Inc.	$36,692	$17.64	3
   10	Kelly Services	$36,461	$17.53	24
   11	U.S. Bank	$36,026	$17.32	11
   12	HMSHost	$35,185	$16.92
   13	Liberty HomeCare and Hospice	$34,920	$16.79
   14	Whitney Center	$34,129	$16.41
   15	TriHealth	$33,782	$16.24	3
   16	Lincoln Financial Group	$33,410	$16.06	2
   17	Texas Tech University	$32,270	$15.51	8
   18	UnitedHealth Group	$31,722	$15.25	33

4. Writing an account processor job description

   An account processor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an account processor job description:

   Account processor job description example

   At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
   Job Description
   
   Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
   
   Basic Qualifications
   
   * High school diploma or equivalent
   * Three to four years of experience in clerical and customer service activities
   
   Preferred Skills/Experience
   
   * In-depth knowledge of products, services, terminology, procedures and systems related to assigned area
   * Strong customer service skills
   * Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
   * Ability to identify and resolve/escalate complex problems
   * Proficient computer skills, especially Microsoft Office applications
   * Excellent verbal and written communication skills
   
   If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
   
   Benefits:
   
   Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
   
   Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com.
   
   EEO is the Law
   
   Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.
   
   E-Verify
   
   U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
   
   Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

   Copy this example

   

5. Post your job

   To find account processors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any account processors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level account processors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your account processor job on Zippia to find and recruit account processor candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit account processors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new account processor

   Once you've found the account processor candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new account processor. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an account processor?