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Administrative assistant/sales coordinator skills for your resume and career
15 administrative assistant/sales coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Created automated processes within an existing database to streamline monthly customer service questionnaire mailing and eliminate manual entry.
- Executed customer service support by resolving customer inquiries, processing orders and providing updated status.
2. Travel Arrangements
- Coordinated on and off site meetings and made domestic and international travel arrangements/hotel accommodations.
- Coordinated travel arrangements for entire team of busy sales representatives and District Manager.
3. Purchase Orders
- Download incoming inquiries including recent specifications, clarifications, purchase orders.
- Processed vendor documentation and purchase orders.
4. Sales Proposals
- Research, analyze ratings, and compile qualitative data of market DMA for sales proposals.
- Assist in the development of sales proposals and related correspondence.
5. Front Desk
- Provide administrative support to the Sales Department, General Manager, and Front Desk.
- Promoted from Guest Services Representative at front desk to Administrative Assistant in Corporate Office.
6. Sales Reps
- Provided administrative and technical support to District Sales Managers, Technical Sales Reps and account representatives.
- Generated reports and spreadsheets for Sales reps and taking the initiative to create electronic formatted reports.
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- Reconciled expense reports for District Managers, Sales Manager and Account Reps.* Assisted and supported Business Sales, Dept.
- Maintained calendars, expense reports via Concur Expense Report System, telephone calls, email and prepared confidential correspondence.
8. Administrative Tasks
- Order all supplies for St. Louis office, make changes to company database for production and other administrative tasks as needed.
- Assist the senior director of program sales as well as Account Executives with administrative tasks.
9. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Assisted with the daily functions of the office including all correspondence, accounts receivable/payable, tax information, scheduling and payroll.
- Completed payroll entry during the office manager's absence.
10. PowerPoint
- Recreated quarterly distributor goals utilizing PowerPoint and Excel.
- Prepare presentations as needed using PowerPoint, Excel, Word, and other software.
11. Trade Shows
- Led development of collateral materials, logistics and budget management for state-wide Professional Association and customer specific trade shows and conventions.
- Assisted owner's publicist in office, at promotional events, trade shows, and special appearances.
12. Sales Orders
Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.
- Received sales orders, processed, monitored factory manufacturing status.
- Translated and interpreted, took sales orders, processed them, analyzed credit proposals and followed through with their orders.
13. Scheduling Appointments
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
- Lead Generation and Scheduling Appointments for Estimates *Bookkeeping in Peachtree *Word Processing in MS Office *Answer Phones
- Managed calendars including scheduling appointments, confirming meetings, and coordinating with other Assistants.
14. Office Equipment
- Requisitioned office supplies and maintained inventory of office equipment.
- Maintained all office equipment, including copy machine, postage meter, fax machine and all printers.
15. Sales Support
Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.
- Work through staffing challenges by organizing Sales Support Staff; assist in their training.
- Managed 20+ Sales Support while ensuring company standards in regards to Sales Support requirements and supported Outside Sales Representatives.
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Professor of History, West Liberty University
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Career Coach, Ohio University - Lancaster Campus
List of administrative assistant/sales coordinator skills to add to your resume
The most important skills for an administrative assistant/sales coordinator resume and required skills for an administrative assistant/sales coordinator to have include:
- Customer Service
- Travel Arrangements
- Purchase Orders
- Sales Proposals
- Front Desk
- Sales Reps
- Expense Reports
- Administrative Tasks
- Payroll
- PowerPoint
- Trade Shows
- Sales Orders
- Scheduling Appointments
- Office Equipment
- Sales Support
- HR
- Event Planning
- Sales Contracts
- Site Tours
- Customer Accounts
- BEO
- Room Blocks
- Customer Inquiries
- Conference Calls
- Delphi
- Inventory Control
- Real Estate
- Service Calls
- Computer System
- Word Processing
- Promotional Materials
- Bank Deposits
- Customer Complaints
- Inbound Calls
- POS
- Financial Reports
- Customer Support
- Telephone Calls
- Multi-Line Phone System
- Business Development
- MLS
- A/R
- Meeting Space
- Sales Presentations
- RFP
- Administrative Functions
- QuickBooks
- AS400
- VIP
Updated January 8, 2025
