Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Administrative assistant/supervisor skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Christi Patton Luks
Below we've compiled a list of the most critical administrative assistant/supervisor skills. We ranked the top skills for administrative assistant/supervisors based on the percentage of resumes they appeared on. For example, 30.2% of administrative assistant/supervisor resumes contained customer service as a skill. Continue reading to find out what skills an administrative assistant/supervisor needs to be successful in the workplace.

15 administrative assistant/supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative assistant/supervisors use customer service:
  • Conducted other administrative support duties as assigned organized and maintain a licensing filing system, and customer service training.
  • Oversee all day-to-day customer service relations and field representative operations of this advanced early warning fire detection technologies company.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative assistant/supervisors use payroll:
  • Supervised day-to-day operations Payroll Billing Attendance Arrange Meetings Conduct business proposals Schedule Travel Arrangements Microsoft Office Suite Expert
  • Performed quality assurance audits and evaluations and coordinated the administrative, payroll, and support initiatives.

3. Front Desk

Here's how administrative assistant/supervisors use front desk:
  • Supervised front desk which consisted of full-time/part-time receptionist staff.
  • Worked the front desk as a receptionist and being the first contact clients saw as they walked into the business.

4. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how administrative assistant/supervisors use financial statements:
  • Aided in organizing financial statements and records.
  • Assist Site Supervisor in preparing weekly attendance reports, financial statements and deposits.

5. Office Equipment

Here's how administrative assistant/supervisors use office equipment:
  • Maintain and repair all office equipment and parts replacement for copiers, laptop computers, telephones, radios, and cameras.
  • Maintained office equipment, set schedules, formulate and implement policies for employees and evaluate employee work performance.

6. Schedule Appointments

Here's how administrative assistant/supervisors use schedule appointments:
  • Schedule appointments for the administrators, housing authority and other related assistance programs.
  • Travel arrangements, maintain calendars, set up/coordinate meetings, and schedule appointments for President.

7. PowerPoint

Here's how administrative assistant/supervisors use powerpoint:
  • Presented PowerPoint presentations, created spreadsheets for database collection to research ways to improve daily operations and patient satisfaction.
  • Administer and maintain the Behavioral Observation Program and Fitness-for-Duty Program for managers and engineers/technicians using PowerPoint and Articulate.

8. Travel Arrangements

Here's how administrative assistant/supervisors use travel arrangements:
  • Provided travel arrangements for the Battalion Senior Leadership to include airline and hotel reservations.
  • Handled travel arrangements and prepared/submitted requests for travel reimbursement.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how administrative assistant/supervisors use cpr:
  • Maintain client contact information Provide CPR and First Aid instruction.
  • Maintained certification in first aid, lifeguarding and CPR.

10. Purchase Orders

Here's how administrative assistant/supervisors use purchase orders:
  • Handled accounts payable/receivable, made collection calls, wrote and/or deposited checks, and maintained customer records/sales/purchase orders/inventories.
  • Invoice entry, purchase order preparation and checkbook management and reconciliation.

11. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how administrative assistant/supervisors use human resources:
  • Maintained all Department Human Resources records and completes required forms timely and accurately.
  • Generated personnel related documents and maintains unofficial Human Resources records for department staff.

12. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how administrative assistant/supervisors use telephone calls:
  • Updated and managed client paperwork, answered telephone calls and managed independently
  • Answered telephone calls with documentation for appropriate disposition.

13. Computer System

Here's how administrative assistant/supervisors use computer system:
  • Performed preventive maintenance on electronic computer systems equipment.
  • Performed computer system administrative duties, including LAN backup

14. Inventory Control

Here's how administrative assistant/supervisors use inventory control:
  • Compiled and prepared statistical reports regarding inventory control for management on a weekly basis.
  • Inventory control; received product from manufactures, maintained inventor control and warehouse organization.

15. Word Processing

Here's how administrative assistant/supervisors use word processing:
  • Operated numerous software programs including word processing and spreadsheet applications.
  • Complete word processing as needed including letters, memos, reports, labels, and perform other miscellaneous tasks as requested.
top-skills

What skills help Administrative Assistant/Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for an administrative assistant/supervisor stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.
Do you want to know more?
Read more about what experts have to say about administrative assistant/supervisor

List of administrative assistant/supervisor skills to add to your resume

Administrative assistant/supervisor skills

The most important skills for an administrative assistant/supervisor resume and required skills for an administrative assistant/supervisor to have include:

  • Customer Service
  • Payroll
  • Front Desk
  • Financial Statements
  • Office Equipment
  • Schedule Appointments
  • PowerPoint
  • Travel Arrangements
  • CPR
  • Purchase Orders
  • Human Resources
  • Telephone Calls
  • Computer System
  • Inventory Control
  • Word Processing
  • POS
  • Administrative Tasks
  • Bank Deposits
  • Customer Complaints
  • Medicaid
  • Expense Reports
  • Customer Inquiries
  • Kronos
  • Meeting Minutes
  • Customer Orders
  • Office Operations
  • Performance Evaluations
  • QuickBooks
  • Customer Issues

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs