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Best advanced repair agent certifications
Advanced repair agent certifications allow job seekers to demonstrate their competency as an advanced repair agent to employers. However, not all advanced repair agent certifications provide the same value for job seekers.
The best certifications for an advanced repair agent are Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT), Network 5 Certification, and Certified Network Computer Technician (CNCT).
Below is a list of the best advanced repair agent certifications. Obtaining an advanced repair agent certification will give you a leg up when you apply for jobs and increase your potential salary.
5 best certifications for advanced repair agents
| Rank | Advanced repair agent certification | Organization |
|---|---|---|
| 1 | Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT) | Apple Compute... |
| 2 | Network 5 Certification | EC-Council |
| 3 | Certified Network Computer Technician (CNCT) | ETA |
| 4 | Software Engineering Master Certification (SEMC) | IEEE |
| 5 | Cisco Certified Network Associate (CCNA) | Global Knowle... |
5 best advanced repair agent certifications
1. Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT)
Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac MacBook Pro. ACMT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
2. Network 5 Certification
Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
4. Software Engineering Master Certification (SEMC)
This professional competency certification requires successful completion of Certificates of Proficiency in twelve key knowledge areas: Software Engineering Requirements, Software Engineering Design, Software Engineering Construction, Software Engineering Testing, Software Engineering Maintenance, Software Engineering Configuration Management, Software Engineering Quality, Software Engineering Processes, Software Engineering Models & Methods, Software Engineering Management, Software Engineering Project Management, Software Engineering Economics and the successful completion of two advanced applied modules.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Cisco Certified Network Associate (CCNA)
CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for an advanced repair agent?
The best advanced repair agent certification is Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT). The Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT) is awarded by the Apple Computer, Inc. this certification tests for knowledge about the use of proprietary software or hardware products. It is used primarily for computer-related companies.
Here's a bit more background on how to obtain this advanced repair agent certification:
- To become a certified Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 1 year.
What certifications can impact an advanced repair agent career and salary?
The Certified Network Computer Technician certification will help you to secure an customer service technician position, which will increase your pay and career trajectory. An customer service technician's average salary is $33,967 whereas advanced repair agents make an average salary of $30,440.
The most common combination of advanced repair agent certifications include: Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT), Network 5 Certification, and Certified Network Computer Technician (CNCT).
Online courses for advanced repair agents to earn certifications
1. Adding a Phone Gateway to a Virtual Agent
This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...
2. Dialogflow CX: Enable IVR Features for your Voice Agent
This is a self-paced lab that takes place in the Google Cloud console. Build a conversational agent that include IVR features that Dialogflow CX provides. Dialogflow CX provides a simple, visual bot building approach to virtual agent design. For a full voice experience, your Dialogflow CX Agent can be integrated with various conversational platforms, including telephony providers. In this lab, you'll explore these Interactive Voice Response (IVR) features as well as two additional features -...
3. Learn to Repair & Troubleshoot Electronics
Learn how to identify, troubleshoot and repair electronic components...
4. Computer Repair: Fix Your Own Computer At Home
Computer repair secrets exposed! Why pay $100 an hour? You can fix it yourself in an hour for free!...
5. Computer Hardware and Software
This course provides foundational understanding of how computers process information through hardware and software. You will investigate the world of Information Technology (IT) and survey hardware components, mobile devices, operating systems, programs and apps, network fundamentals, the Internet, and touch on security and ethics...
6. Building Virtual Agent Fulfillment
This is a self-paced lab that takes place in the Google Cloud console. In this lab, you will continue working on your Pigeon Travel chat agent and add context as well as setup fulfillment to lookup and store reservations entries in Firestore...
7. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
9. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
10. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
11. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
12. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
13. Zendesk for Customer Service Agents-Complete Training Course
Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...
14. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
15. Automotive 101: A Beginners Guide To Automotive Repair
A Basic Introduction to The Automotive Repair Industry...
16. Credit Repair: The Total Guide to a Great Credit Score
Credit Repair: A step-by-step plan to begin improving your credit within one hour of starting! Over 7,000 students!...
17. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
18. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
19. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
20. #1 Kick A#S Credit Repair Course - Fully Loaded 150+ Letters
Step By Step Course With 150+ Dispute Letter Templates, Dispute Flowchart,Diy Credit Repair Workbook, Ebooks And More!...