Research Summary. After extensive research by the Zippia data science team, we identified these details of help desk analyst salary by state for the United States:
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Massachusetts has the highest help desk analyst salary of $48,631
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New Mexico has the lowest help desk analyst salary of $33,641
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The national average salary for help desk analysts is $37,318
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The national hourly pay for help desk analysts is $17.94
You can read more on the specific methodology.
Background
Across various surveys, salary remains the most crucial factor influencing job satisfaction for many individuals. If you’re considering a career as a help desk analyst, you’ll want to know how much you can expect to earn in your state.
While individual salaries can vary based on factors like experience, certifications, and the specific employer, these averages provide a solid framework for understanding potential earnings. Notably, Massachusetts leads the pack for the highest average salary for help desk analysts.
Here’s a quick snapshot of the top ten states for help desk analyst salaries:
Let’s take a closer look at the earnings breakdown across the United States.
Highest-Paid Help Desk Analysts By State
| Rank | State | Average Help Desk Analyst Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Massachusetts | $48,631 | $30,000 | $78,000 |
| 2 | Maryland | $46,547 | $30,000 | $72,000 |
| 3 | California | $46,483 | $32,000 | $65,000 |
| 4 | New York | $45,954 | $28,000 | $73,000 |
| 5 | New Jersey | $45,543 | $28,000 | $72,000 |
| 6 | Alaska | $44,308 | $39,000 | $49,000 |
| 7 | New Hampshire | $44,055 | $27,000 | $70,000 |
| 8 | Maine | $42,932 | $27,000 | $67,000 |
| 9 | Washington | $42,665 | $31,000 | $58,000 |
| 10 | Mississippi | $42,315 | $30,000 | $58,000 |
| 11 | Pennsylvania | $42,172 | $26,000 | $66,000 |
| 12 | Delaware | $42,003 | $26,000 | $66,000 |
| 13 | Connecticut | $41,310 | $25,000 | $66,000 |
| 14 | Oregon | $41,151 | $29,000 | $57,000 |
| 15 | Rhode Island | $41,097 | $25,000 | $66,000 |
| 16 | Vermont | $40,557 | $25,000 | $64,000 |
| 17 | Illinois | $40,346 | $28,000 | $57,000 |
| 18 | Michigan | $40,151 | $26,000 | $60,000 |
| 19 | Virginia | $39,927 | $26,000 | $60,000 |
| 20 | Nevada | $39,110 | $27,000 | $55,000 |
| 21 | Wisconsin | $39,032 | $27,000 | $56,000 |
| 22 | North Dakota | $38,772 | $28,000 | $51,000 |
| 23 | Ohio | $38,632 | $26,000 | $57,000 |
| 24 | Kansas | $38,441 | $27,000 | $53,000 |
| 25 | Texas | $38,361 | $27,000 | $52,000 |
| 26 | Iowa | $38,264 | $27,000 | $53,000 |
| 27 | Colorado | $38,214 | $27,000 | $52,000 |
| 28 | Idaho | $38,164 | $27,000 | $52,000 |
| 29 | Montana | $37,805 | $28,000 | $50,000 |
| 30 | South Dakota | $37,714 | $27,000 | $51,000 |
| 31 | West Virginia | $37,629 | $25,000 | $55,000 |
| 32 | Arizona | $37,199 | $27,000 | $50,000 |
| 33 | Missouri | $36,603 | $26,000 | $51,000 |
| 34 | Wyoming | $36,512 | $26,000 | $49,000 |
| 35 | Arkansas | $36,176 | $26,000 | $50,000 |
| 36 | Georgia | $36,143 | $25,000 | $50,000 |
| 37 | Alabama | $36,048 | $25,000 | $50,000 |
| 38 | Minnesota | $35,846 | $25,000 | $50,000 |
| 39 | Utah | $35,773 | $25,000 | $49,000 |
| 40 | South Carolina | $35,759 | $25,000 | $50,000 |
| 41 | North Carolina | $35,654 | $24,000 | $51,000 |
| 42 | Nebraska | $35,483 | $25,000 | $49,000 |
| 43 | Tennessee | $35,374 | $25,000 | $49,000 |
| 44 | Florida | $34,887 | $25,000 | $48,000 |
| 45 | Indiana | $34,839 | $24,000 | $49,000 |
| 46 | Hawaii | $34,830 | $30,000 | $39,000 |
| 47 | Oklahoma | $34,769 | $25,000 | $47,000 |
| 48 | Louisiana | $34,723 | $25,000 | $48,000 |
| 49 | Kentucky | $34,188 | $24,000 | $48,000 |
| 50 | New Mexico | $33,641 | $24,000 | $46,000 |
Methodology: Help Desk Analyst Salary By State
To better understand help desk analyst pay by state, Zippia has aggregated data across various channels including the BLS and job postings. Our data science team calculates a weighted average of these inputs to create an average pay for help desk analysts by state.
The average annual salary data for help desk analysts has been compiled and ranked, showcasing the state with the highest salary ranking as the top average salary for help desk analysts.
Help Desk Analyst Salary By State FAQs
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What is the highest-paid state for help desk analysts?
The highest-paid state for help desk analysts is Massachusetts with an average salary of $48,631 per year.
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What city pays help desk analysts the most?
Boston, MA pays help desk analysts the most with an average salary of $48,621 per year.
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What is the worst state for help desk analysts?
The worst state for help desk analysts is New Mexico with an average salary of $33,641 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
