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Best agent assistant certifications

The best certifications for an agent assistant are Certified Nurse Assistant (CNA), Medical Assistant, and Certified Professional, Life and Health Insurance Program (CPLHI).

Agent assistant certifications demonstrate your competency as an agent assistant to employers. However, not all agent assistant certifications provide the same value.

Below is a list of the best agent assistant certifications. Obtaining an agent assistant certification will give you a leg up when you apply for jobs and increase your potential salary.

7 best agent assistant certifications

1. Certified Nurse Assistant (CNA)

Train to be a certified nurse assistant working with other health care professionals to provide quality care for elderly or sick individuals in nursing homes and hospitals and at home.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying website
Certified Nurse Assistant

2. Medical Assistant

The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)
Certifying organization
American Society of Phlebotomy...

3. Certified Professional, Life and Health Insurance Program (CPLHI)

The Certified Professional, Life and Health Insurance Program (CPLHI) Program is a three-course education program in Bahasa Indonesia specifically designed to meet the industry education requirements of professionals in Indonesia. Recognized by the Insurance Directorate, Ministry of Finance and the Life Assurance Association of Indonesia (AAJI), who also requested LOMA create the program, the CPLHI Program provides a comprehensive business education for life and health insurance professionals.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No
Certifying organization
LOMA

4. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

5. Word 2010 Certification

The Core-level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? No
  • Renewal required? 
Certifying website
Word 2010 Certification
Certifying organization
Microsoft Corporation

6. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Practice Management Institute

7. Computer Service Technician (CST)

The following can be expected to identify the major areas of training-study-knowledge and skills which the Computer Service Technician needs in order to perform the job of servicing the hardware and the systems software for personal computers: Computer Assembly-Disassembly; Motherboards; Buses; System Resources, Processor Characteristics; Memory Characteristics (Physical & Electronic); Secondary Storage Devices; Peripheral Devices; I/O Ports; Power Concepts and Power Supplies; Basic Networking Concepts; Portables; Digital Concepts; Troubleshooting/Preventive Maintenance; current Operating Systems; File Management; Safety Procedures/Handling; and Workplace Practices.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 4 year(s)
Certifying website
Computer Service Technician
Certifying organization
ETA International

What is the best certification for an agent assistant?

The best agent assistant certification is Certified Nurse Assistant (CNA). The Certified Nurse Assistant (CNA) is awarded by the American Red Cross. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this agent assistant certification:

  • To become a certified Certified Nurse Assistant (CNA), you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • Renew certification every year.
Best certifications

The most common combination of agent assistant certifications include: Certified Nurse Assistant (CNA), Medical Assistant, and Certified Professional, Life and Health Insurance Program (CPLHI).

Online courses for agent assistants to earn certifications

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1. Adding a Phone Gateway to a Virtual Agent

coursera

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...

2. Building Virtual Agent Fulfillment

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This is a self-paced lab that takes place in the Google Cloud console. In this lab, you will continue working on your Pigeon Travel chat agent and add context as well as setup fulfillment to lookup and store reservations entries in Firestore...

3. Virtual Transaction Coordinator for Real Estate Agents

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Build a Team, Delegate Tasks, Monitor Results Remotely & Deliver Extraordinary Service to Clients by Using Google Docs...

4. How to Become a Mobile Notary and Loan Signing Agent

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Learn how to make over six figures as a Real Estate Loan Signing Agent and Mobile Notary...

5. The Step By Step Course For New Real Estate Agents

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6. Facebook Marketing for Real Estate Agents

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A proven STEP-BY-STEP course to utilize Facebook to promote your real estate business...

7. Become a Virtual Assistant

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8. Executive Travel Planning for Virtual Assistants

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Manage flights, hotels, and car services for corporate travel like a pro! PLUS travel changes during a global crisis...

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13. Zendesk for Customer Service Agents-Complete Training Course

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Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...

14. Google Assistant development with Actions on Google

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Google Assistant development in Node.js with Actions on Google & Dialog Flow & Firebase for Google Home & Android device...

15. How to Become a Loan Signing Agent & Remote Online Notary

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Learn how to become a profitable signing agent and RON step by step A to Z...

16. Fundamentals of Insurance - 1

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17. How to Find Your FIRST Virtual Assistant Clients

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18. Executive Assistants: Manage Client's GCal (Beginners)

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Google Calendar (2018) Setup, Strategies and Scripts...

19. Must-Have Tools for Virtual Assistants in 2023

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Step by step tutorials for over 30 tools that will make your Virtual Assistant business and productivity skyrocket!...

20. Becoming an Executive Personal Assistant

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Learn how to be an effective personal assistant, and find out how to develop the skills for the role...