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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $44,620 | $21.45 |
| 2 | Washington, DC | $43,938 | $21.12 |
| 3 | Seattle, WA | $43,611 | $20.97 |
| 4 | Minneapolis, MN | $40,146 | $19.30 |
| 5 | Newark, NJ | $39,976 | $19.22 |
| 6 | Boston, MA | $39,752 | $19.11 |
| 7 | Denver, CO | $39,670 | $19.07 |
| 8 | Portland, OR | $39,664 | $19.07 |
| 9 | Phoenix, AZ | $39,663 | $19.07 |
| 10 | New York, NY | $39,514 | $19.00 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $76,863 | $37 | - |
| 2 | Customs Consultant | $64,356 | $31 | - |
| 3 | Service Consultant | $61,853 | $30 | - |
| 4 | Customer Service Senior Associate | $55,774 | $27 | - |
| 5 | Customer Service Professional | $46,678 | $22 | 4 |
| 6 | Customer Service Representative Supervisor | $46,085 | $22 | - |
| 7 | Customer Service Reprensentative | $44,672 | $21 | - |
| 8 | Customer Sales Specialist | $44,487 | $21 | - |
| 9 | Customer Experience Associate | $44,445 | $21 | - |
| 10 | Sales Assoc | $44,243 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | USAA | $40,014 | $19 | 2 |
| 2 | Esurance | $39,440 | $19 | - |
| 3 | The Travelers Companies | $39,262 | $19 | 2 |
| 4 | GEICO | $39,252 | $19 | 43 |
| 5 | Foremost Insurance | $39,233 | $19 | - |
| 6 | Encompass Insurance | $38,387 | $18 | - |
| 7 | State Farm Insurance Agency | $38,218 | $18 | 2 |
| 8 | National General Insurance | $37,985 | $18 | - |
| 9 | Farmers Insurance | $37,492 | $18 | 76 |
| 10 | New York Life Insurance | $37,291 | $18 | 20 |
| 11 | MetLife | $37,225 | $18 | 37 |
| 12 | Progressive | $37,096 | $18 | - |
| 13 | Mutual of Omaha | $36,539 | $18 | 2 |
| 14 | State Farm | $35,872 | $17 | 18 |
| 15 | American Family Insurance | $35,506 | $17 | 6 |
| 16 | Liberty Mutual Insurance | $35,114 | $17 | 3 |
| 17 | Assurant | $34,401 | $17 | 7 |
| 18 | Elevance Health | $33,686 | $16 | - |
| 19 | Aflac | $32,663 | $16 | - |
| 20 | Answer Financial | $31,552 | $15 | 5 |