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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $43,000 | $20.67 |
| 2 | San Francisco, CA | $42,434 | $20.40 |
| 3 | Anchorage, AK | $41,347 | $19.88 |
| 4 | Boston, MA | $41,335 | $19.87 |
| 5 | Newark, NJ | $41,284 | $19.85 |
| 6 | Washington, DC | $41,075 | $19.75 |
| 7 | Portland, OR | $40,280 | $19.37 |
| 8 | Hartford, CT | $40,220 | $19.34 |
| 9 | Minneapolis, MN | $39,938 | $19.20 |
| 10 | Newark, DE | $38,980 | $18.74 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $76,863 | $37 | - |
| 2 | Customer Account Executive | $70,547 | $34 | - |
| 3 | Customs Consultant | $64,356 | $31 | - |
| 4 | Customer Care Consultant | $62,503 | $30 | - |
| 5 | Service Consultant | $61,853 | $30 | - |
| 6 | Specialist | $59,114 | $28 | - |
| 7 | Customer Service Senior Associate | $55,774 | $27 | - |
| 8 | Customer Relationship Specialist | $54,135 | $26 | - |
| 9 | Customer Service Professional | $46,678 | $22 | 4 |
| 10 | Customer Service Representative Supervisor | $46,085 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | USAA | $39,851 | $19 | 6 |
| 2 | New York Life Insurance | $39,248 | $19 | 11 |
| 3 | MetLife | $37,698 | $18 | 58 |
| 4 | GEICO | $37,397 | $18 | 51 |
| 5 | Esurance | $37,181 | $18 | - |
| 6 | The Travelers Companies | $36,891 | $18 | - |
| 7 | Foremost Insurance | $36,875 | $18 | - |
| 8 | Mutual of Omaha | $36,358 | $17 | 1 |
| 9 | Answer Financial | $36,127 | $17 | 2 |
| 10 | Farmers Insurance | $35,792 | $17 | 61 |
| 11 | Encompass Insurance | $35,661 | $17 | - |
| 12 | Progressive | $35,106 | $17 | - |
| 13 | State Farm Insurance Agency | $35,094 | $17 | 2 |
| 14 | National General Insurance | $34,114 | $16 | - |
| 15 | American Family Insurance | $34,085 | $16 | 5 |
| 16 | Aflac | $33,873 | $16 | - |
| 17 | State Farm | $33,841 | $16 | 15 |
| 18 | Assurant | $33,666 | $16 | 4 |
| 19 | Liberty Mutual Insurance | $33,493 | $16 | 3 |
| 20 | Elevance Health | $33,293 | $16 | - |