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Arizona Autism United Remote jobs

- 19 jobs
  • Board Certified Behavior Analyst (BCBA) - Clinical Family Coaching

    Arizona Autism United 3.7company rating

    Phoenix, AZ jobs

    Job Description Are you looking for a great place to work and build a career while maintaining work/life balance? A place where you can earn a competitive salary with a great benefits package, be part of a team-based culture, and maximize your clinical impact with a caseload size that prioritizes each client family? Arizona Autism United a 2023-2024 Top Workplace Winner and was recently awarded the 2024 Mercy Care Center of Excellence designation. We have celebrated 18 years in the Valley as a large and reputable nonprofit organization dedicated to providing high quality direct services and supports to children and families in our community. We are looking for a talented and passionate BCBA to join our Clinical Family Coaching team and help advance our mission of helping as many families as possible with individualized supports through a combination of home, telehealth and community-based treatment. This position will work a hybrid schedule of remote work, work in client homes, and some meetings in other sites with team members. The pay range for this role is $80,000-$100,000 per year (DOE), with opportunity for advancement into our Senior Clinical Supervisor role. Clinical Family Coaching (CFC) is a unique and innovative ABA program that has been serving AZA United families for the past 10 years. CFC is an outcome-driven, caregiver coaching program focused on the treatment of challenging behavior. CFC teams are led by BCBA level, Clinical Supervisors who collaboratively develop treatment plans to address difficult behavior and work with caregivers to implement the plan and stabilize behavior over the course of several months. CFC Teams primarily work with adolescents, teens and adults with intellectual and developmental disabilities and their primary caregivers. This could be their natural or adoptive parents, foster guardians, and group home staff. CFC Teams work with families, schools, hospitals, day programs, and group homes in the settings where the behavior occurs naturally, often in homes and in the community. Because this is a unique program, we assume that there will be a learning curve for anyone joining the team which is why there is an extensive, ongoing training and supervision program built in. This is an ideal position for BCBAs interested in expanding their clinical repertoire and maximizing their impact in communities with limited access to quality care and non-traditional ABA populations. Features of the CFC team membership include professional development in-services twice per month, ongoing training in Acceptance and Commitment Training (ACT), a team-based model with dense schedules of support, low caseloads to focus on higher client contact, generous allotments for nonbillable time, opportunities to conduct research, paid membership to the Arizona Association for Behavior Analysis, regular CEU events offered in-house, a budget for conference and workshop attendance, training and integration of cutting edge clinical methodologies including ACT, PEAK relational training system and Practical Functional Assessment-Skills Based Treatment (PFA-SBT), as well as interdisciplinary collaboration with our counseling, diagnostic, speech, family support and OT programs, and opportunities for leadership and growth. The Job The BCBA/Clinical Supervisor position involves overseeing a tight-knit team of technicians and mid-level supervisors who work closely together to develop treatment plans, lead treatment planning meetings, coach caregivers, contribute to our professional development series and work on collaborative projects. Candidate Requirements Experience working in Applied Behavior Analysis (ABA) treatment settings Experience providing clinical oversight to others Interest in non-traditional ABA applications Board Certified Behavior Analyst (BCBA) and licensed as a Behavior Analyst by the AZ Board of Psychologist Examiners (or eligible to apply if from out of state) The Perks We place great value in our people and invest in your success, and try to keep workload expectations manageable so that you can achieve a happy work/life balance. In addition to joining an organization with a great culture and supportive leadership that believes in work/life balance, you will also receive: A competitive salary + Schedule Raise Program 2x/year An excellent comprehensive health benefit package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer paid basic life insurance A 401K plan with no vesting period and up to 4% match after one year Generous paid sick time and PTO, plus 12 paid holidays Paid certification & licensing expenses Paid maternity/paternity leave Paid travel expenses Annual professional development funding Help us build a model community organization for the future of our children and families! For more information about AZA United please visit our website at ***************** or view our profile on ****************** ********************************************************** Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA United welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique. Powered by JazzHR KJGxl2mi2D
    $80k-100k yearly 17d ago
  • Clinical Parent Trainer (Autism Families)

    Arizona Autism United 3.7company rating

    Avondale, AZ jobs

    Job Description Great opportunity to join a Top Workplace winner, non-profit organization, that truly cares about people and offers great professional development and promotional opportunities! Do you want to know you're making a difference in people's lives? It's an exciting time to join our team as we add more community-based programs and expand to other areas of the state. To learn more about why great people choose to work at AZA United, please visit: ************************ Job Overview: This position works under the direction of a Board Certified Behavior Analyst (BCBA) in the Clinical Family Coaching program. The work involves training family members in high-need situations throughout the valley to implement and sustain effective interventions in the context of their daily lives. This is a full-time position (30 or more hours a week) with a pay range of $21-$27 depending on experience. In addition, any weekend hours worked (on a voluntary basis and dependent on client family needs) are paid at 1.5x your hourly rate. This role also includes our complete benefits package (see below for more information). Duties Include: Administer a variety of behavioral intervention and skill-teaching strategies consistent with each child's behavior intervention plan. Work with a clinical team to train caregivers to implement behavior intervention strategies. Perform duties as directed involving data collection, progress reporting, daily activity notes, and general record keeping as directed for all services delivered. Participate in initial and ongoing training and/or shadowing from supervisors, parents, and other therapy team members as appropriate, including demonstration of current programs. Provide input to supervisory staff in the development of programs as appropriate, such as identifying strengths/needs and participating in team meetings. Work collaboratively and communicate with parents and families in a manner that emphasizes family-centered services. Qualifications & Requirements: Applicants should have experience working with autism, aggressive behaviors, challenging home environments, and be able to provide their own transportation to client's homes and the office. Ability to maintain a flexible schedule (M-F), anticipated hours are M-F 10AM-6PM Experience working with children and families in the home setting preferred. Candidates must be able to remain professional in a variety of challenging environments. Successfully pass a Fingerprint Clearance Card check Associate's degree or equivalent and at least one year of behavioral health or related work experience; OR a high school diploma or equivalent and at least two years of behavioral health or related work experience. Knowledge of applied behavior analysis (ABA) preferred. Experience working in the behavioral health system is preferred. Must be willing to travel valley-wide (Travel is paid/reimbursable) Perks of the Role: This is an excellent opportunity for career development for future psychologists, behavior analysts, and counselors. The Clinical Family Coaching (CFC) program also offers the following perks to those interested in a career path in behavior analysis and related psychological disciplines: A thorough, 1 month, competency-based training residency. Working on close-knit clinical teams with constant collaboration and treatment planning. Ongoing training and professional development including: Twice monthly Professional development presentations and workshops. Quarterly Continuing Education events including multiple departments and disciplines. A culture of ongoing learning, research, innovative clinical treatment, and the development of creative ways to improve the quality of life among individuals, families, and communities. Opportunities to work in different environments and modalities including: Training staff in schools, hospitals, residential facilities. Participating in community education programs and workshops. Free BCBA supervision after at least 6 months of service depending on capacity In addition to joining an organization with a great culture and supportive leadership that believes in work/life balance, you'll also receive: A competitive salary + Scheduled Raise Program; An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance; A 401(k) plan with no vesting period and matching up to 4% after one year of service Generous paid sick time and PTO, and 12 paid holidays; Paid maternity/paternity leave; Great work/life balance with flexibility between work sessions Some remote work available depending on the clients assigned Join our team and change some lives...including yours! Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity, or any other aspect which makes you unique. For more information about AZA United, please visit our website at ***************** or view our profile on ****************** Powered by JazzHR xFJssRa6J9
    $21-27 hourly 9d ago
  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Phoenix, AZ jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $24k-33k yearly est. 3d ago
  • IT Helpdesk Tech

    Native American Connections 3.8company rating

    Phoenix, AZ jobs

    Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition. Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve. Why Work With Us? When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures. What We Do: Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services. Affordable Housing: Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing. Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education. Our Values: Health & Wellness | Quality | Accountability | Growth | Interconnectedness/Belonging | Community Now Hiring: We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you. Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization Apply Today & Make a Difference Tomorrow: Visit ************************************************* to view open positions and join our circle of care. IT HELPDESK TECHNICIAN POSITION SUMMARY: With a high degree of privacy, security, and professionalism, provide necessary technical services and support in a consistent and timely manner to Native American Connection (NAC) management staff, employees, and partners. Ensure NAC's mission critical infrastructure, systems, and applications maintain a high level of stability, availability, and performance to support NAC's Help Desk, and various 24/7/365 business functions. RESPONSIBILITIES: Monitor and respond quickly, effectively, and professionally to requests and issues, partnering as needed with other IT team members. Work independently to stay on task, prioritize urgent issues, and send communications to the necessary parties. Utilize standard IT Request Management software to record, monitor, redirect, and escalate tickets assigned to the queue and process first-in first-out based on priority. Utilize standard IT Wiki software to document processes, procedures, systems, and services, to preserve and grow Help Desk knowledge, and maintain inventory of all equipment, software, and software licenses. Ensure that each workstation in the at all NAC offices/properties has a working computer, monitor, keyboard, mouse, phone, and any additional specialized equipment. Install, configure, maintain, and repair IT equipment following IT standard processes and procedures; assist remote users that are using company-issued equipment and telephonic devices. Assist users across all levels of the organization with both onsite and remote work, troubleshoot technical issues and collaborating with other team members when needed. Perform assigned activities and tasks on schedule following IT standard processes and procedures. Periodically learn new technical skills on the job and attend relevant training throughout the calendar year. Occasional after-hours work required. Other duties as assigned. SKILLS: Detail-oriented with strong Organizational Skills and ability to follow processes. Outstanding verbal and written communication skills Exercises sound judgment and motivated to meet deadlines. Ability to prioritize, be resourceful and manage changing priorities. Ability to work independently and complete tasks within established deadlines. Ability to work well with others in a team approach. Ability to be thorough and pay great attention to detail. Ability to maintain confidentiality especially with respect to HIPAA and patient data. Ability to maintain professionalism and ethics. Demonstrate critical thinking, problem-solving, organizational and time management skills. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. Ability to take responsibility and accountability for actions and the results of actions. Excellent written and oral communication skills. Excellent customer service skills. Maintain NAC's Core Values when performing job functions and when interacting with NAC staff and partners. EDUCATIONAL/WORK EXPERIENCE REQUIREMENT: Computer Science Class work - AA degree preferred. Microsoft 365 experience. Ability to complete basic desktop and laptop PC/Mac troubleshooting, including new set up and swapping out cables, RAM, and peripherals. Basic knowledge of printer set up and troubleshooting. Web Browser Configuration Experience Familiarity with Network terminology. PC imaging, configuration, and repair experience a plus. Able to effectively communicate and troubleshoot with non-technical end users across all levels of the organization while maintaining both a sense of urgency, and a calm and professional demeanor. Experience in working with the Native American population preferred. PHYSICAL DEMANDS: Able to sit, stand walk with/ without accommodations. NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary. DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited. FAIR LABOR STANDARDS ACT: This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per workweek.
    $39k-49k yearly est. 60d+ ago
  • M-12.1.Project Manager (Agile) - Job ID: 8953 Location: Phoenix, AZ (Hybrid)

    FHR 3.6company rating

    Phoenix, AZ jobs

    Job Description Project Manager (Agile) - Job ID: 8953 Location: Phoenix, AZ (Hybrid) Contract Type: 12 months with option for extension Rate: $55-$64 W2 / $60-$70 C2C direct only no sub vendors allowed Our direct client in Phoenix, AZ, is seeking a seasoned Project Manager with expertise in Agile/Scrum methodologies to lead software implementation projects. Position Overview: We are looking for an experienced Project Manager to guide cross-functional teams through large-scale technology initiatives. This role supports a multi-year, multi-phase implementation of a Commercial Off-The-Shelf (COTS) product that manages all aspects of the department's $26B in annual tax revenue. The ideal candidate will excel in Agile practices, vendor coordination, and tools like Azure DevOps.Key Please send us your rate and resume Responsibilities Lead cross-functional teams through the full project lifecycle, ensuring projects are delivered on time, within scope, and on budget. Facilitate all Agile/Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.Collaborate with other workstreams on the program to manage identified dependencies.Align with vendors on work to be completed in each sprint and program increment.Maintain and track progress using Azure DevOps Boards (or similar tools like Jira or GitLab) to manage user stories, bugs, epics, and releases.Coordinate and manage relationships with third-party vendors, ensuring contractual obligations and SLAs are met.Develop, maintain, and execute risk management plans.Ensure policies and security practices are integrated into project planning and execution.Support organizational change management (OCM) efforts by communicating effectively with stakeholders, managing resistance, and preparing users for technology changes.Create and maintain comprehensive project documentation, including charters, schedules, RACI matrices, and post-mortem reviews. Required Qualifications Minimum of 8 years of project management experience, with at least 3 years in Agile/Scrum environments.Experience managing integration or data-focused projects.Proficiency with Azure DevOps, Jira, or equivalent project tracking tools.Experience managing external vendors, including performance tracking and issue resolution.Excellent organizational, communication, and interpersonal skills.Ability to work independently and drive alignment across technical and non-technical stakeholders. Preferred Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field.Scrum Master certification (CSM, PSM, or equivalent) required.SAFe certification or PMP.Experience working in government, public sector, or regulated environments.Experience working on multi-phased COTS implementations. Work Environment & Tools Tools: Azure DevOps, Google Workspace, Microsoft Office
    $55-64 hourly 11d ago
  • Case Manager - Extended Foster Care Program

    Christian Family Care 3.2company rating

    Phoenix, AZ jobs

    Young Adult Services Case Manager & Coach Phoenix, Arizona Full Time 40 hours per week $21 - $24 per hour About the Role Are you passionate about empowering young adults to thrive? Join our mission-driven team at Christian Family Care (CFC) as a Young Adult Services Case Manager/Coach. In this impactful role, youll walk alongside young adults ages 1721 in Arizonas Extended Foster Care (EFC) program, helping them build life skills, set vocational and educational goals, and transition successfully into adulthood. Youll serve as a consistent, supportive presenceproviding strengths-based case management, therapeutic interventions, and collaborative planning with community partners. If youre ready to make a lasting difference in the lives of young people, we want to hear from you! What Youll Do * Client Support (40%): Build trusting relationships and guide youth through personalized case plans using frameworks like Youth Thrive and QIC-EY. * Collaboration (20%): Partner with internal teams, DCS, and community providers to ensure holistic support. * Case Management (40%): Develop and maintain detailed case plans, submit service requests, and advocate for youth needs. What You Bring * Education: Bachelors degree in Social Work, Psychology, Counseling, Behavioral Health, or Education. * Experience: 1+ years in case management and direct work with youth ages 1426 in systems of care (foster care, juvenile justice, etc.). * Skills & Knowledge: * Strong understanding of therapeutic approaches and family systems * Proficiency in Microsoft Office and electronic case management systems * CPR and First Aid certification * Additional Requirements: * Must be 26+ years old * Willingness to travel extensively within the Phoenix metro area and occasionally to other counties * Valid AZ drivers license, insurance, and fingerprint clearance * Compliance with drug testing and background checks Benefits & Perks We care for our team the way we care for our clientswith compassion and commitment. Heres what you can expect: * Medical, Dental & Vision Insurance Comprehensive coverage for you and your family * 403(b) Retirement Plan With employer matching to help you plan for the future * Generous Paid Time Off (PTO) Including vacation, sick leave, and holidays * Flexible Work Options Hybrid administrative work-from-home opportunities * Professional Development Ongoing training, CEU support, and career growth pathways * Employee Assistance Program (EAP) Confidential support for personal and professional challenges * Mission-Driven Culture Work with a team that shares your values and purpose Ready to Apply? If you're driven by purpose and equipped to support young adults on their journey to independence, apply today and become a vital part of our mission. Join the Christian Family Care Team and help us strengthen families and serve at-risk children in the name of Jesus Christ! Note, this position post is a summary of expected job functions and qualifications. A full job description will be provided during the recruiting process.
    $21-24 hourly 8d ago
  • Director of Technology Communications

    Lumen 3.4company rating

    Phoenix, AZ jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy. **Location** **The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.** **The Main Responsibilities** + Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader. + Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences. + Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries. + Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts. + Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities. + Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives. + Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment. + Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly. **What We Look For in a Candidate** + Bachelor's degree in communications, journalism, public relations, or related field. + At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company. + Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels. + Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media. + Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact. + Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality. + Ability to think strategically and creatively, and adapt to changing situations and priorities. + Team player with a collaborative and proactive approach to work. + Proven leadership skills, with experience managing and mentoring a team. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340815 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 9d ago
  • Recreation Coordinator

    City of Chandler, Az 4.2company rating

    Chandler, AZ jobs

    The City of Chandler's Community Services Department is seeking qualified candidates for two full-time Recreation Coordinator positions with benefits-one in Community Recreation Programs and one in Adaptive Recreation. The regular schedule for these roles is Monday through Friday, 8:30 a.m. to 5:30 p.m., with occasional early mornings, evenings, and weekends as needed to support program operations. Current City of Chandler employees may only hold one position and are not eligible for additional part-time or secondary positions within the City of Chandler. Why work for Chandler? * Open and collaborative environment * Up to 8 hours paid time off annually to volunteer in the community * Dress code is business casual, with jeans on Fridays * 3 medical plans to choose from along with dental and vision coverage * Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual * Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual * 12 paid holidays annually, plus Winter Break at the end of the year * Become part of the Arizona State Retirement System with a 100% city contribution match * City contributions of 1% gross wages per pay period to deferred compensation * Robust Employee Wellness program with $350 incentive * Professional development opportunities * Tuition reimbursement up to $5,250 annually, $3,200 for part time employees * Free Tumbleweed Recreation Center membership * Flexible schedule/remote work options (when available) Who we are Community Services The Community Services Department enhances the quality of life in Chandler through a vast provision of diverse and affordable educational and recreational experiences. We create community through people, parks, and programs. From connecting people to lifelong learning through community libraries to providing at least one Neighborhood Park per square mile of residential development to make play accessible for all ages. Our employees drive every decision, every innovation, and every aspect of our department culture to make Chandler a premier community. Recreation The Recreation Division champions everyday experiences that encourage the community to discover, imagine, and grow. The cornerstone of every neighborhood, our innovative events, programs, and services strengthen community vitality and foster healthy, enriched lifestyles. Our employees play today for a better tomorrow. Who we are looking for Our new team member will be passionate about customer service, teamwork, and collaboration. We are seeking someone with experience planning and implementing activities and events for individuals of all ages, both with and without disabilities. The ideal candidate will promote inclusive participation, work effectively with community partners, demonstrate creativity, and build strong, positive relationships with participants and coworkers. When assigned to Community Recreation Programs: This position is responsible for coordinating and scheduling recreational classes, activities, and special events, working closely with instructors and contractors. The selected candidate will ensure smooth program delivery, maintain high-quality standards, and help create welcoming, engaging recreation opportunities for the community. When assigned to Adaptive Recreation: This position will plan, implement, and oversee programs designed for individuals with intellectual, developmental, and physical disabilities. The selected candidate will ensure accessible, person-centered program delivery and develop partnerships that enhance inclusive recreation opportunities. To view the complete job description, please click here. Minimum qualifications * An Associate's Degree in Recreation, Special Education, or related field; and * 2 years of experience in recreation including 1 year of supervisory experience; and * A First Aid/CPR/AED certification is required within 90 days of employment; and * A valid Driver's License with an acceptable driving record; or * Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Desired qualifications * When assigned to Adaptive Recreation: Certification as a Certified Therapeutic Recreation Specialist (CTRS) from a nationally recognized organization. This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available. The City of Chandler will conduct a pre-employment drug and alcohol test and a driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.
    $35k-42k yearly est. 16d ago
  • 2026 Advanced Placement (AP) Reading Internship

    Educational Testing Service 4.4company rating

    Phoenix, AZ jobs

    **About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. ETS's S&R Ops organization is seeking talented, innovative, and energetic undergraduate student interns to help us deliver the AP Reading. By joining ETS, you will have the opportunity to work in an exciting and dynamic environment where your contributions are recognized from day one. Starting in late May and extending into June, AP Readers (high school teachers and college professors) will score written student responses for Advanced Placement (AP) tests, either at one of our Reading sites or from their homes, using the ETS Online Network for Evaluation (ONE). The AP Reading internship will begin on Monday, May 11, 2026, in Princeton, New Jersey, for initial onboarding, verification of system access, HR orientation, and travel booking. That week, interns might not work every day, might have shortened schedules, and will not work during the weekend. Full training continues the following Monday, May 18, through Friday, May 22. Again, during training, schedules may be shortened, depending on workload. After training, AP Interns will travel to their assigned Reading sites, starting as early as May 26. More information about work locations will be provided at a later date. During the Reading, Interns will assist S&R Ops staff with operational tasks and will work seven days per week, including holidays and weekends. Workdays will be long (will extend beyond eight hours) and require significant walking, with some standing and lifting. After the Reading, Interns will return home to work remotely to help complete post-Reading tasks and participate in the AP Reading After Action Review. The internship officially ends Friday, July 10, 2026, though there may be opportunities for select interns to extend through mid- to late July. We are looking for candidates who are: + At least 18 years old and currently in college + Mature, responsible, and reliable + Task- and detail-oriented + Clear communicators with strong customer-service and inter-personal skills + Able to engage with AP Readers in a professional, effective manner + Good team players who can work under pressure and with minimal supervision + Computer savvy, with basic experience with Microsoft Office products (Word, Excel, Teams) and Zoom, and the ability to troubleshoot issues. Expected Project Results/Metrics include on-time, accurate completion of assigned tasks following appropriate training: + Assisting S&R Ops staff with various AP Reading preparation and post-Reading tasks + Assisting with "standing up" and "breaking down" assigned Reading Site(s) + Scheduling AP Readers and Leaders daily + Monitoring, reporting, and other administrative tasks in ONE (ETS proprietary web application) + Reviewing scoring progress reports + Supporting time tracking and approval tasks + Assisting S&R Ops team in meeting Project Objectives + Providing limited computer assistance to Readers **ETS is mission driven and action oriented** + We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. + We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! + As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! **ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
    $40k-54k yearly est. 2d ago
  • Suicide Prevention Support Specialist

    Wounded Warrior Project 4.2company rating

    Phoenix, AZ jobs

    Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: * A flexible hybrid work schedule (three days in the office, two days' work from home) * Full medical, dental, and vision coverage for both teammates AND family members * Competitive pay and performance incentives * A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Suicide Prevention Support Specialist is responsible for supporting the development, coordination, and oversight of suicide prevention initiatives to ensure the effective implementation of policies, programs, and interventions. This position supports suicide prevention initiatives by facilitating training, assisting with program evaluation, and providing operational and administrative support. Working collaboratively across teams, the Support Specialist helps ensure a holistic approach to suicide prevention while engaging with warriors, teammates, and community partners to promote awareness and connect individuals to critical resources. DUTIES & RESPONSIBILITIES * Coordinate training schedules, manage calendars, and ensure timely communication with internal teams and external partners. * Support recruitment efforts for training participants and facilitators through outreach and coordination with regional offices. * Maintain consistency and quality across Mental Health and Wellness teams by ensuring alignment with established curricula. * Expand training offerings by developing new modules and integrating them into existing programs. * Promote access to additional prevention training opportunities, including facilitating train-the-trainer sessions. * Collaborate with internal departments and external organizations to streamline logistics, reinforce key concepts, and prevent duplication. * Partner with cross-functional teams to support the implementation of early detection tools and appropriate interventions. * Assist with documentation and reporting processes to support program tracking and leadership updates. * Coordinate with WWP teammates to ensure training activities comply with grant requirements and other applicable standards. * Serve as the primary liaison across internal departments, including IT, MD&I, Marketing/Media, and other cross-functional teams, to support training-related needs. * Develop course materials, including learning objectives, presentations, and participant manuals. * Support grant compliance tracking and reporting efforts. * Track program performance metrics and produce reports for Roadmap initiatives. * Serve as the primary point of contact for recruitment and compliance tracking for training efforts. * Act as a subject matter resource for suicide prevention initiatives and represent the program in internal and external briefings and trainings. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Strong interpersonal and relationship-building skills, with the ability to engage and collaborate effectively across diverse teams and with external partners. * Excellent verbal, written, and digital communication skills, demonstrating a professional presence and the ability to represent the organization confidently. * Effective facilitation and presentation skills, with experience leading group trainings and discussions in both virtual and in-person settings. * Strong organizational and time management abilities, including managing training calendars, coordinating logistics, and prioritizing competing demands. * Working knowledge of training material development and delivery, including presentations, manuals, and course objectives tailored to various audiences. * Ability to work independently and collaboratively, demonstrating initiative, adaptability, and a team-oriented mindset. * Commitment to community service and familiarity with nonprofit environments, including experience supporting grant-funded programming. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort using virtual meeting platforms and shared calendars. * High emotional intelligence and cultural competence, with the ability to address sensitive topics with empathy and professionalism. * Detail-oriented approach, with the ability to maintain accurate documentation and ensure compliance with organizational and grant requirements. * Understanding of suicide prevention principles and postvention strategies, with a willingness to serve as a resource and advocate for mental health initiatives. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Three years of experience coordinating training programs, including scheduling, calendar management, and participant communication. * Two years of experience working with veteran-focused mental health programming or case management and assisting military and veteran populations in support of their mental health well-being and readjustment. * Two years of experience delivering or facilitating training for adult learners. * Two years of experience in program metrics. Preferences * Four years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries (e.g., brain injury, post-traumatic stress disorder, and combat stress). * Three years of experience designing curriculum-based training for adult learners. * Three years of experience delivering mental health training to adult learners. * Three years of experience in program metrics. * Understanding of business management, grant-making, strategy consulting, impact investing, financial management, program metrics, and other aspects of philanthropic or grant-funded initiatives. EDUCATION Requirements * Bachelor's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration, or related mental health field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * Master's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration or related mental health field. CERTIFICATIONS & LICENSURE Requirements * Valid state-issued driver's license. * Ability to obtain ASIST Certification within 1 year of hire. Preferences * ASIST Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Up to 25% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $68,678 - $85,848 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, IL, and San Diego, CA, and Washington State Applicants: The estimated hiring range for this position is between $75,219 - $94,024 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $78,489 - 98,112 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $81,760 - $102,200 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. * ca-ll #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
    $28k-39k yearly est. Auto-Apply 15d ago
  • Lab Services Procedure & Training Document Developer

    American Red Cross 4.3company rating

    Arizona jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions. The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation. This is a remote role that will sit anywhere in the United States. Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project. Summary WHERE YOUR CAREER IS A FORCE FOR GOOD ( Key Responsibilities & Knowledge Areas): Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning. Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS Develop User Validation plans and lead UV events (as required). Support the business unit process re-engineering plans. Support implementation activities Patient Services: Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions. Provide direct patient care services aligned with clinical practice and under the direction of a medical director. Specialized Testing: Conduct compatibility testing for organ and bone marrow transplants. Diagnose and manage HLA-related diseases. Quality & Compliance: Ensure patient and donor samples are uniquely identified and tracked throughout testing. Document test results in compliance with regulatory requirements. Perform tests and interpret results using approved, licensed kits per applicable regulations. Technology & Process Management: Select, design, validate, and maintain automated systems to support testing functions. Develop and maintain procedures that uphold accuracy and regulatory standards. Process Improvement & Innovation Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements. Identify opportunities for efficiency and innovation without institutional bias. WHAT YOU NEED TO SUCCEED (Qualifications): Education Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required). Six Sigma certification highly desired. Experience Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience. Experience working in an agile environment, with iterative review and documentation updates. Proven ability to manage tasks across cross-functional teams and departments. Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint. Technical Skills Proficient in Teams sites and SharePoint using shared files (not local storage). Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools. Strong problem-solving and analytical skills, including experience working with and analyzing large data sets. Communication & Leadership Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences. Ability to work under stringent deadlines and adapt to evolving priorities. Additional Requirements Available to travel for user validation events during the project (typically 5-7 business days per event). Ability to work East Coast hours as needed. Preferred Skills & Tools Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus). Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development. Pay Information: The salary range for this position is $110,000-120,000/year This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This role is not eligible for relocation assistance BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $110k-120k yearly Auto-Apply 4d ago
  • Senior Manager, CandidPro Support - Remote

    Candid Co 4.6company rating

    Phoenix, AZ jobs

    At Candid, we're reimagining orthodontics by pairing clinical expertise with leading telehealth technology. We believe that confident smiles and self-expression play an important role in everyday life. That's why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices and accessible and affordable for their patients. We're looking for passionate people who want to shape the future of care, deliver real impact, and help us grow. If you're ready to transform the future of dental technology, this is the team for you. We are seeking a Senior Manager - CandidPro Support to join the Candid team and lead our Provider Support teams. This role is a pivotal management role, overseeing the development and direction of our Support team members. We are looking for a strong culture carrier who enjoys coaching and developing their team. You will act as a liaison between cross-functional teams such as support, sales, and manufacturing, oversee systems and processes, and lead change management. The Senior Manager is instrumental in ensuring the success of CandidPro Support as well as alignment with our organizational goals. You will report directly to our Director of Customer Support and will partner with GTM, Product, Marketing, Manufacturing and other teams across the company. This is a remote role. We will accept candidates in the contiguous United States of America. What You'll Do * Monitor team performance and take necessary actions to achieve support targets and KPIs * Coach and mentor team members to enhance their individual performance and professional growth. Identify skill gaps and training needs, and implement development plans * Act as the primary point of contact and liaison between Support and other internal cross-functional teams, facilitating communication, collaboration, and best practices sharing * Collaborate with relevant stakeholders in sales, marketing, product and manufacturing to ensure seamless coordination, knowledge exchange, and the successful achievement of departmental and organizational objectives * Continuously identify opportunities for process improvements and streamline workflows * Implement changes and optimize processes for enhanced efficiency and support excellence * Create a culture of change-readiness, innovation, and continuous improvement * Navigate and effectively utilize multiple systems, tools, and technologies relevant to Support functions. Examples of these include Google Docs, Zendesk, Salesforce, etc. * Ensure that team members are proficient in using various software and technologies * Stay updated on industry best practices and emerging tools to enhance support capabilities What You'll Need * Strong leadership and coaching skills 5+ years of leadership and coaching experience within a Customer Success and/or Support organization in a healthcare, medical device, or dental field * Exceptional communication and interpersonal skills * Change management expertise * Strategic thinking and the ability to create and nurture strategic partnerships * Proficiency in systems and process management * Adaptability and the ability to work in a dynamic environment * Strong problem-solving and decision-making abilities * Experience with Google docs, Salesforce and Zendesk a plus Pay & Perks * Competitive compensation * Stock option plan to give our employees a direct stake in Candid's success * Unlimited PTO to give our employees a little extra R&R when they need it * Work from home stipend * Comprehensive health coverage (medical, dental, vision) and generous parental leave * Significant discount on our customized treatment plans and aligners * You will grow a lot here. You'll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other perks. Our range for this role is $90,000-100,000. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have an option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors. Some insight into our culture that leaves an impression: * Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more. * Drive Results - Results matter. From closing a tooth gap to opening a new account-we set clear intentions, align around measurable goals, and take accountability for the outcomes. * Commit to Growth - To change the face of oral health care, we have to keep growing-as individuals, as teams, and as a company. We approach problems with a beginner's mindset and continuously pursue improvement. * Embrace Candor - To create the environment we want to be a part of, we have to stay aligned-that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate. * Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other's strengths, inspire new solutions, and share in our success. EEOC Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it's the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we're all about. We're proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.
    $90k-100k yearly Auto-Apply 29d ago
  • Tucson PT Service Agent I- January 2026

    American Red Cross 4.3company rating

    Arizona jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! Job Summary: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting, have excellent attention to detail and have strong computer skills. Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in or around the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule (Part Time): Sunday 1pm-5pm, Monday - Thursday 3pm- 7pm( Days off Friday & Saturday) or Tuesday , Wednesday, Thursday 3pm - 7pm, Friday 12:30pm - 4:30pm, Sat 7am - 11am ( Odd Sunday & Monday) Pay Information: $16.00 Per Hour, Plus Shift Differential Qualifications: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance · Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $16 hourly Auto-Apply 4d ago
  • Overnight Housing Case Aide (Homebase Phoenix)

    Native American Connections 3.8company rating

    Surprise, AZ jobs

    Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition. Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve. Why Work With Us? When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures. What We Do: Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services. Affordable Housing: Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing. Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education. Our Values: Health & Wellness | Quality | Accountability | Growth | Interconnectedness/Belonging | Community Now Hiring: We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you. Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization Apply Today & Make a Difference Tomorrow: Visit ************************************************* to view open positions and join our circle of care. Overnight Housing Case Aide Schedule: Friday & Saturday 11:00 PM to 7:00 AM Part time schedule - Sunday - Tuesday 3pm-11:30 pm Salary Range: $16.00 - $18.00 POSITION SUMMARY: The Home Base Youth Services Case Aide provides the necessary stability to the residents of the property through enforcement of community and program rules, life skills education, some case management services, and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties. RESPONSIBILITIES: Case management in these communities relies on the collaboration and communication of this case aide, case manager, property manager, and any other outside support systems. Initiate contact with hard-to-engage residents. Maintain the daily shift report and document all resident communications. Complete job readiness tasks, such as assisting residents with online job applications and resume writing. Organize and facilitate social activities, including creating flyers and promoting events. Complete daily shift tasks, such as property safety walks and cleaning duties Assist Maintenance in removing trash from a vacated unit. Clean/replenish soft goods when a unit is ready for move-in. Manage inventory of soft goods. Notify the Property Manager when goods need to be ordered. Collaborate on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed. Other duties as assigned. EDUCATIONAL/WORK EXPERIENCE REQUIREMENT: High School Diploma or GED required. WORK EXPERIENCE / SKILLS REQUIREMENT: One year experience in service delivery or any combination of related education, professional training, or work experience that demonstrates the ability to successfully perform duties. Knowledge of the economic, educational, and social problems of Native Americans and referral services Must be able to work well with others in a team approach. Excellent communication skills - written and oral Experience in working with the Native American population preferred. Possess and maintain a valid Arizona driver's license and reliable transportation. MS Office skills NATIVE AMERICAN PREFERENCE Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be required. DRUG FREE WORK PLACE Native American Connections is a drug free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employee's judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited. FAIR LABOR STANDARDS ACT This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per work week.
    $16-18 hourly 60d+ ago
  • Physical Health & Wellness Screening Specialist

    Wounded Warrior Project 4.2company rating

    Phoenix, AZ jobs

    Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: * A flexible hybrid work schedule (three days in the office, two days' work from home) * Full medical, dental, and vision coverage for both teammates AND family members * Competitive pay and performance incentives * A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Physical Health & Wellness (PH&W) Screening Specialist recruits and screens warriors for multi-week programs and events that educate, coach, and empower wounded service members in pursuit of achievement of their physical health and wellness and/or adaptive sports goals. The PH&W Screening Specialist provides warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support warriors and enhance their well-being. DUTIES & RESPONSIBILITIES * Identify, screen, and recruit warriors for participation in the virtual and in-person PH&W Coaching Program, Soldier Ride, and Adaptive Sports Program. The PH&W Program provides fitness, nutrition, mobility, sleep, and health-focused education to warriors. The Soldier Ride program provides all-ability events that include single and multi-day rides of varying modalities with adaptive and standard equipment. The Adaptive Sports Program provides opportunities for warriors to participate in modified athletic events designed for their individual abilities. * Serve as the primary recruiter for internal PH&W, Adaptive Sports, and Soldier Ride programs, offering WWP programs and resources and coordinating handoffs to external resources through recruiting calls by telephone, Teams, or other technology-based platforms. * Develop and execute pre-program content to assess warriors' state of readiness and direct them to appropriate PH&W, Soldier Ride, or Adaptive Sports programming to match their goals. * Plan and execute recruiting events and welcome calls with limited to no supervision from manager. * Oversee the interest questionnaire for the PH&W Coaching Program, Soldier Ride, and the Adaptive Sports Program. * Lead recruiting efforts through internal processes and organizational weekly emails to warriors and family members. * Lead program marketing initiatives in the creation of materials for program awareness. * Maintain and ensure efficacy of Physical Health and Wellness Coaching Program, Soldier Ride, and Adaptive Sports recruiting model, including identifying trends to assist in recruiting initiatives. * Identify and recommend new recruiting and programming opportunities aimed at increasing overall impact and driving warrior interest in PH&W, Soldier Ride, and Adaptive Sports. * Develop and execute in-person and virtual educational events for warriors and their families with limited to no supervision from manager. * Develop and facilitate virtual programming content via Teams, Facebook Live, and other technology-based platforms. * Collaborate with PH&W, Soldier Ride, and Adaptive Sports teammates to develop new, innovative content and curricula. * Serve as a subject matter expert on fitness, nutrition, mobility, sleep, and health-focused resources and program opportunities. * Collaborate with multiple WWP departments and other key stakeholders to deliver programming and services to warriors and their families. * Conduct public speaking activities to raise awareness of PH&W, Soldier Ride, and Adaptive Sports programming, recruit participants, and discuss the importance of starting and maintaining a healthy lifestyle. * Maintain the budget for PH&W programming within assigned region in support of leadership. * Manage information within various systems, ensuring accuracy and data integrity/security (e.g., Blackthorn, Salesforce). * Utilize validated metrics to meet strategic outcomes and key performance indicators. * Manage multiple tasks, assignments, and functions; comfortable in a fast-paced, innovative environment. * Participate in workgroups for special projects and programming initiatives as assigned. * Assist with onboarding and training new teammates as needed. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Highly motivated, passionate, and creative team player with demonstrated commitment to the organization. High energy level. Self-starter; willing to take initiative. * Demonstrated ability to effectively recruit participants for long-term healthy behavior change programming. * Demonstrated aptitude in inclusive and holistic programming for nutrition, mobility, sleep, wellness, fitness, and other health-focused topics. * Demonstrated ability to provide high level service to warriors and their family members in the delivery of programs and events. * Demonstrated ability to develop and maintain professional relationships and work collaboratively with teammates and program stakeholders, in-person and through remote formats using video conferencing. * Strong organizational and time management skills with a strong attention to detail and an ability to prioritize and effectively handle multiple priorities with tight deadlines. * Strong written and verbal communication skills. Strong presentation skills. Confident communicator, with demonstrated ability to present information effectively to large audiences, small groups, and individuals. Skill and ease while speaking in public and serving as a representative for the organization. * Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy. * Strong critical thinking skills with a demonstrated ability to problem-solve and identify viable solutions. * Ability and dedication to travel in support of WWP programs and services outreach. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Two years of experience working in the fitness industry, allied health professions, health management, wellness coaching, strength and conditioning, or personal/athletic training. * One year of experience with longitudinal plan design, recruiting participants, and developing program content in the categories of fitness, nutrition, wellness, and/or athletics. * One year of experience with customer relationship management and event management systems, (e.g., Salesforce, Blackthorn). Preferences * One year of experience working with and providing support to wounded service members dealing with health issues and invisible injuries. * One year of event planning experience. EDUCATION Requirements * Bachelor's degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field. Preferences * Master's degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field. CERTIFICATIONS & LICENSURE Requirements * CPR-First Aid Certification. * Valid state-issued driver's license. * Ability to obtain ASIST Certification within 1 year of hire. Preferences * Personal Training Certification (ACE, ACSM, NASM, NSCA), Strength and Conditioning Certification (CSCS), or other related fitness certification. * Wellness Coaching Certification. * ASIST Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment: temperature controlled. * Participation in highly physical demanding activities and events under varying conditions, e.g., workouts (indoor, outdoor, virtual), hiking, and cooking classes. * Lodging in various environments, e.g., hotels, cabins. * May require lifting/carrying items up to 50 pounds. * Up to 50% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $52,684 - $65,856 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For San Diego, California and Washington state Applicants: The estimated hiring range for this position is between $57,702 - $72,128 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. * ca-ll #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
    $57.7k-72.1k yearly Auto-Apply 60d+ ago
  • Senior Project Manager, Marketing - US remote or Portland, OR

    Mercy Corps 4.5company rating

    Avondale, AZ jobs

    Position Status: Full Time, Exempt Duration: about 18 months Salary Level: Starting salary for this role will be from $76,800 to $90,000 annually - commensurate with professional experience. Risk Level 1: Likely to have no contact with participants or sensitive data About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 35+ countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Now, and for the future. The Department The mission of the Philanthropic Growth & Engagement (PG&E) Department is to advance Mercy Corps' mission by raising impactful and flexible funds-with a focus on growing unrestricted fundraising-from individuals, companies, and foundations, and elevating our global profile and influence. Our team brings together private fundraising professionals, marketing and communications specialists, development operations experts, and digital platform managers. Together, we boldly share Mercy Corps' global impact with our audiences through best-in-class storytelling with a focus on building trust, engagement, and long-term relationships among our supporters. We work across teams to inspire philanthropic support and partnership with external audiences and build and protect Mercy Corps' reputation and profile. Most of all, we are passionate about Mercy Corps' mission and believe a better world is possible. The Project To meet our mission, we have embarked on a global rebrand and renaming to build a strong, externally facing brand that allows us to grab attention and pull focus towards the work we do. The soul of our organization isn't going to change, as we are guided by the 10-year Pathway to Possibility strategy. However, we have an opportunity to articulate what makes us unique in a way that is both differentiating and motivating to our audiences. The rebrand will be announced to internal teams and external stakeholders in 2026. Followed by the official switch over and launch of the marketing campaign to the new brand. Ahead of the switch over moment, the Marketing team will be finalizing brand tools for the global organization, as well as working closely with vendors to develop and launch a marketing campaign at the switch over moment. The Position The Senior Project Manager supporting the rebrand will play a critical role in managing the global rebrand marketing campaign from preparation through launch. Reporting to the Rebrand PMO, and working closely with the Marketing VP, this position will oversee timelines, deliverables, and vendor relationships to ensure the campaign elevates Mercy Corps' new brand identity and engages global audiences. The role will require exceptional project management skills, stakeholder engagement, and change management expertise to navigate a complex, multi-workstream initiative. This individual will coordinate across internal teams and external agency partners to manage creative development, media buys, and campaign execution. They will ensure alignment with global brand standards, maintain accurate documentation, and proactively address challenges to keep the project on track. This is a fixed-term position during the length of the project and may require occasional travel. Success in this role will depend on strong organizational skills, attention to detail, and the ability to build trust and collaboration across diverse teams. Essential Responsibilities STRATEGY AND PLANNING ● Partner with the Marketing team, Rebrand PMO, and agency partners to develop and execute the marketing campaign plan that aligns with global rebrand objectives. ● Ensure campaign strategies support Mercy Corps' goals to elevate brand identity, engage new audiences, and grow unrestricted fundraising. ● Coordinate planning across multiple workstreams, including creative development, media buys, and digital execution, ensuring alignment with timelines and budgets. PROJECT MANAGEMENT ● Serve as the primary liaison between internal teams and external agency partners, ensuring clear communication and timely updates. ● Manage project timelines, deliverables, and dependencies across multiple campaign components; monitor progress and escalate risks as needed. ● Maintain accurate documentation of plans, milestones, and decisions using Mercy Corps' project management tools (e.g., Wrike). ● Oversee approvals process for campaign creative, ensuring all assets meet brand standards and stakeholder requirements. STAKEHOLDER ENGAGEMENT & CHANGE MANAGEMENT ● Build strong relationships with internal stakeholders and agency partners to foster collaboration and smooth execution of the campaign. ● Facilitate regular coordination calls and working groups to ensure alignment and resolve challenges. ● Support change management efforts by communicating key messages and addressing concerns throughout the campaign lifecycle. OTHER RESPONSIBILITIES ● Contribute to after-action reviews and lessons learned to inform future global initiatives. ● Actively integrate safeguarding principles and Mercy Corps values into all aspects of work. SAFEGUARDING RESPONSIBILITIES ● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. ● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. ● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. Supervisory Responsibility None. Accountability Reports Directly To: Senior Director, Global Rebrand Works Directly With: Chief Development Officer, VP Marketing, Creative Team, Mass Market Fundraising, and Rebrand PMO Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualification & Transferable Skills ● BA/S or equivalent in a related field. ● 5+ years of experience in project management; certification in project management preferred. ● Proven track record managing large-scale, multi-stakeholder projects in global or multi-disciplinary settings. ● Experience in marketing, branding, or creative campaign management, ideally in an international or nonprofit context. ● Strong organizational skills with the ability to manage multiple workstreams and competing priorities. ● Highly effective verbal and written communication skills, including the ability to communicate complex information clearly. ● Familiarity with project management platforms (Wrike or similar) and Microsoft 365 suite. ● Ability to develop strategic project plans that align with organizational goals. ● Demonstrated ability to work with senior and executive-level leadership. ● Experience working in international relief and development or global nonprofit environments preferred. Success Factors The successful candidate will be a strategic and detail-oriented project manager who thrives in a fast-paced, global environment. They will have exceptional interpersonal skills and the ability to build trust and alignment across diverse teams and external partners. A strong aptitude for change management and stakeholder engagement is essential, as is the ability to anticipate challenges and proactively develop solutions. This individual will balance strategic thinking with meticulous attention to detail, ensuring that complex marketing campaigns are delivered on time and within budget. They will demonstrate cultural sensitivity, adaptability, and resilience, and will be comfortable navigating ambiguity while maintaining focus on outcomes. A collaborative mindset, positive attitude, and commitment to Mercy Corps' mission and values are critical for success. Familiarity with brand development and creative processes will enable this person to effectively manage agency relationships and campaign deliverables while fostering alignment across internal stakeholders. Living Conditions / Environmental Conditions This position can be based in Portland, OR, Washington, D.C., or remotely within the United States. The role may require occasional domestic or international travel to support campaign planning and execution; specific travel expectations will be determined as the project evolves. Travel may include visits to locations with limited medical facilities and amenities. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/temporary duty assignment. Team members are expected to conduct themselves professionally and respect local laws, customs, and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (*******************************). As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment. Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
    $76.8k-90k yearly Auto-Apply 1d ago
  • Board Certified Behavior Analyst (BCBA) - Clinical Family Coaching

    Arizona Autism United 3.7company rating

    Phoenix, AZ jobs

    Are you looking for a great place to work and build a career while maintaining work/life balance? A place where you can earn a competitive salary with a great benefits package, be part of a team-based culture, and maximize your clinical impact with a caseload size that prioritizes each client family? Arizona Autism United a 2023-2024 Top Workplace Winner and was recently awarded the 2024 Mercy Care Center of Excellence designation. We have celebrated 18 years in the Valley as a large and reputable nonprofit organization dedicated to providing high quality direct services and supports to children and families in our community. We are looking for a talented and passionate BCBA to join our Clinical Family Coaching team and help advance our mission of helping as many families as possible with individualized supports through a combination of home, telehealth and community-based treatment. This position will work a hybrid schedule of remote work, work in client homes, and some meetings in other sites with team members. The pay range for this role is $80,000-$100,000 per year (DOE), with opportunity for advancement into our Senior Clinical Supervisor role. Clinical Family Coaching (CFC) is a unique and innovative ABA program that has been serving AZA United families for the past 10 years. CFC is an outcome-driven, caregiver coaching program focused on the treatment of challenging behavior. CFC teams are led by BCBA level, Clinical Supervisors who collaboratively develop treatment plans to address difficult behavior and work with caregivers to implement the plan and stabilize behavior over the course of several months. CFC Teams primarily work with adolescents, teens and adults with intellectual and developmental disabilities and their primary caregivers. This could be their natural or adoptive parents, foster guardians, and group home staff. CFC Teams work with families, schools, hospitals, day programs, and group homes in the settings where the behavior occurs naturally, often in homes and in the community. Because this is a unique program, we assume that there will be a learning curve for anyone joining the team which is why there is an extensive, ongoing training and supervision program built in. This is an ideal position for BCBAs interested in expanding their clinical repertoire and maximizing their impact in communities with limited access to quality care and non-traditional ABA populations. Features of the CFC team membership include professional development in-services twice per month, ongoing training in Acceptance and Commitment Training (ACT), a team-based model with dense schedules of support, low caseloads to focus on higher client contact, generous allotments for nonbillable time, opportunities to conduct research, paid membership to the Arizona Association for Behavior Analysis, regular CEU events offered in-house, a budget for conference and workshop attendance, training and integration of cutting edge clinical methodologies including ACT, PEAK relational training system and Practical Functional Assessment-Skills Based Treatment (PFA-SBT), as well as interdisciplinary collaboration with our counseling, diagnostic, speech, family support and OT programs, and opportunities for leadership and growth. The Job The BCBA/Clinical Supervisor position involves overseeing a tight-knit team of technicians and mid-level supervisors who work closely together to develop treatment plans, lead treatment planning meetings, coach caregivers, contribute to our professional development series and work on collaborative projects. Candidate Requirements Experience working in Applied Behavior Analysis (ABA) treatment settings Experience providing clinical oversight to others Interest in non-traditional ABA applications Board Certified Behavior Analyst (BCBA) and licensed as a Behavior Analyst by the AZ Board of Psychologist Examiners (or eligible to apply if from out of state) The Perks We place great value in our people and invest in your success, and try to keep workload expectations manageable so that you can achieve a happy work/life balance. In addition to joining an organization with a great culture and supportive leadership that believes in work/life balance, you will also receive: A competitive salary + Schedule Raise Program 2x/year An excellent comprehensive health benefit package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer paid basic life insurance A 401K plan with no vesting period and up to 4% match after one year Generous paid sick time and PTO, plus 12 paid holidays Paid certification & licensing expenses Paid maternity/paternity leave Paid travel expenses Annual professional development funding Help us build a model community organization for the future of our children and families! For more information about AZA United please visit our website at ***************** or view our profile on ****************** ********************************************************** Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA United welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.
    $80k-100k yearly Auto-Apply 60d+ ago
  • Clinical Parent Trainer (Autism Families)

    Arizona Autism United 3.7company rating

    Phoenix, AZ jobs

    Great opportunity to join a Top Workplace winner, non-profit organization, that truly cares about people and offers great professional development and promotional opportunities! Do you want to know you're making a difference in people's lives? It's an exciting time to join our team as we add more community-based programs and expand to other areas of the state. To learn more about why great people choose to work at AZA United, please visit: ************************ Job Overview: This position works under the direction of a Board Certified Behavior Analyst (BCBA) in the Clinical Family Coaching program. The work involves training family members in high-need situations throughout the valley to implement and sustain effective interventions in the context of their daily lives. This is a full-time position (30 or more hours a week) with a pay range of $21-$27 depending on experience. In addition, any weekend hours worked (on a voluntary basis and dependent on client family needs) are paid at 1.5x your hourly rate. This role also includes our complete benefits package (see below for more information). Duties Include: Administer a variety of behavioral intervention and skill-teaching strategies consistent with each child's behavior intervention plan. Work with a clinical team to train caregivers to implement behavior intervention strategies. Perform duties as directed involving data collection, progress reporting, daily activity notes, and general record keeping as directed for all services delivered. Participate in initial and ongoing training and/or shadowing from supervisors, parents, and other therapy team members as appropriate, including demonstration of current programs. Provide input to supervisory staff in the development of programs as appropriate, such as identifying strengths/needs and participating in team meetings. Work collaboratively and communicate with parents and families in a manner that emphasizes family-centered services. Qualifications & Requirements: Applicants should have experience working with autism, aggressive behaviors, challenging home environments, and be able to provide their own transportation to client's homes and the office. Ability to maintain a flexible schedule (M-F), anticipated hours are M-F 10AM-6PM Experience working with children and families in the home setting preferred. Candidates must be able to remain professional in a variety of challenging environments. Successfully pass a Fingerprint Clearance Card check Associate's degree or equivalent and at least one year of behavioral health or related work experience; OR a high school diploma or equivalent and at least two years of behavioral health or related work experience. Knowledge of applied behavior analysis (ABA) preferred. Experience working in the behavioral health system is preferred. Must be willing to travel valley-wide (Travel is paid/reimbursable) Perks of the Role: This is an excellent opportunity for career development for future psychologists, behavior analysts, and counselors. The Clinical Family Coaching (CFC) program also offers the following perks to those interested in a career path in behavior analysis and related psychological disciplines: A thorough, 1 month, competency-based training residency. Working on close-knit clinical teams with constant collaboration and treatment planning. Ongoing training and professional development including: Twice monthly Professional development presentations and workshops. Quarterly Continuing Education events including multiple departments and disciplines. A culture of ongoing learning, research, innovative clinical treatment, and the development of creative ways to improve the quality of life among individuals, families, and communities. Opportunities to work in different environments and modalities including: Training staff in schools, hospitals, residential facilities. Participating in community education programs and workshops. Free BCBA supervision after at least 6 months of service depending on capacity In addition to joining an organization with a great culture and supportive leadership that believes in work/life balance, you'll also receive: A competitive salary + Scheduled Raise Program; An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance; A 401(k) plan with no vesting period and matching up to 4% after one year of service Generous paid sick time and PTO, and 12 paid holidays; Paid maternity/paternity leave; Great work/life balance with flexibility between work sessions Some remote work available depending on the clients assigned Join our team and change some lives...including yours! Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity, or any other aspect which makes you unique. For more information about AZA United, please visit our website at ***************** or view our profile on ******************
    $21-27 hourly Auto-Apply 60d+ ago
  • Housing Case Aide (Homebase Suprise)

    Native American Connections 3.8company rating

    Surprise, AZ jobs

    Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition. Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve. Why Work With Us? When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures. What We Do: Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services. Affordable Housing: Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing. Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education. Our Values: Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability Now Hiring: We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you. Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization Apply Today & Make a Difference Tomorrow: Visit ************************************************* to view open positions and join our circle of care. Housing Case Aide Location: Homebase Surprise, 12215 W Bell Rd, Surprise, AZ 85378 Hours: Saturday -Wednesday 7am-3:30 pm POSITION SUMMARY: The Home Base Youth Services Case Aide provides the necessary stability to the residents of the property through enforcement of community and program rules, life skills education, some case management services, and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties. RESPONSIBILITIES: Case management at these communities relies on the collaboration and communication of this case aide, case manager, property manager and any other outside support systems. Initiate contact with hard to engage resident. Maintain the daily shift report and document all resident communications. Complete job readiness tasks, such as assisting residents with online job applications and resume writing. Organize and facilitate social activities, including creating flyers and promoting events. Complete daily shift tasks, such as property safety walks and cleaning duties Assist Maintenance in removing trash from a vacated unit. Clean/replenish soft goods when a unit is ready for move in. Manage inventory of soft goods. Notify Property Manager when goods need to be ordered. Collaborate on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed. Other duties as assigned. EDUCATIONAL/WORK EXPERIENCE REQUIREMENT: High School Diploma or GED required. WORK EXPERIENCE / SKILLS REQUIREMENT: One year experience in service delivery or any combination of related education, professional training or work experience which demonstrates the ability to successfully perform duties. Knowledge of the economic, educational, and social problems of Native Americans and referral services Must be able to work well with others in a team approach. Excellent communication skills - written and oral Experience in working with the Native American population preferred. Possess and maintain a valid Arizona driver license and reliable transportation. MS Office skills NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary. DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited. FAIR LABOR STANDARDS ACT: This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
    $28k-35k yearly est. 60d+ ago

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