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Assistant spa manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Timothy Edwards,

Dr. Barbara Davis

Below we've compiled a list of the most critical assistant spa manager skills. We ranked the top skills for assistant spa managers based on the percentage of resumes they appeared on. For example, 20.0% of assistant spa manager resumes contained administrative tasks as a skill. Continue reading to find out what skills an assistant spa manager needs to be successful in the workplace.

15 assistant spa manager skills for your resume and career

1. Administrative Tasks

Here's how assistant spa managers use administrative tasks:

Assist in administrative tasks including filing, member folder maintenance, and data entry of client records.
Carried out administrative tasks, performed product inventory checks, charting and consultations.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant spa managers use payroll:

Supervised administrative functions and ensured all records, payroll and schedules remained up-to-date and filed appropriately.
Developed and administered payroll procedures on a weekly basis.

3. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how assistant spa managers use retail sales:

Assisted each technician to consistently increase guest retention and service sales and maintain minimum retail sales goals.
Created product knowledge programs for all staff with hands on training and incentives for retail sales.

4. Front Desk

Here's how assistant spa managers use front desk:

Handled all front desk duties including phones, checking in guests, spa tours, spa information resource, booking appointments.
Managed all front desk tasks, including the maintenance of client records and client intakes.

5. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how assistant spa managers use spa services:

Inform guests of spa services, programs and resort activities over the phone and in person.
Provided members with all information regarding the spa services.

6. Booking

Here's how assistant spa managers use booking:

Utilize Micros computer booking systems.
Assisted guests and members with booking appointments, check-ins and check-outs.

7. Sales Associates

Here's how assistant spa managers use sales associates:

Lead a team of sales associates in a fast-paced environment.
Managed sales associates and massage therapy staff of over 40 with a focus on therapist development.

8. Facials

Here's how assistant spa managers use facials:

Be knowledgeable on the different services offered; facials, massages, hair, tanning.
Provided specialty Spa Girl facials, waxing, and lash/brow tinting.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant spa managers use customer service:

Assisted with managing daily operations and customer service.
Executed exemplary hospitality and customer service practices.

10. Cleanliness

Here's how assistant spa managers use cleanliness:

Assist in maintaining the cleanliness of the clinic.
Recommended improved cleaning products or cleaning methods towards optimal levels of sanitation and cleanliness.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant spa managers use pos:

Answered phone, made appointments, entered all transactions in POS and balanced books at end of day, managed inventory.
Created SaaS offering for global central booking and POS management.

12. Membership Sales

Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.

Here's how assistant spa managers use membership sales:

Head of Member Retention and Member Cancellations Membership Sales and documenting numbers for goals for the day.
Answer phone calls, make cold calls, handle client complaints, make appointments, handle money, pitch membership sales

13. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how assistant spa managers use data entry:

Assisted in administrated tasks included filing and data entry of client records.

14. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how assistant spa managers use phone calls:

Managed telephone calls and front-desk reception in a high-volume environment.
Trained and coached receptionist on procedures and products - Drove traffic via self promotion/phone calls/ business to business advertising.

15. Spa Management

Here's how assistant spa managers use spa management:

Determined and repaired financial discrepancies in spa management database.
Self-motivated spa management professional with relevant years of supervisory-level experience.

What skills help Assistant Spa Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant spa manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What type of skills will young assistant spa managers need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

Do you want to know more?

List of assistant spa manager skills to add to your resume

The most important skills for an assistant spa manager resume and required skills for an assistant spa manager to have include:

Administrative Tasks
Payroll
Retail Sales
Front Desk
Spa Services
Booking
Sales Associates
Facials
Customer Service
Cleanliness
POS
Membership Sales
Data Entry
Phone Calls
Spa Management

Reservations
Guest Relations
Guest Complaints
Computer System
Assist Spa
Performance Reviews
Scheduling Appointments
Spa Treatments
Retail Products
Treatment Rooms
Sales Reports
Spa Products
Bank Deposits
Spa Facilities
Laser Hair Removal

Product Inventory
AAA
Customer Complaints
Guest Issues
Client Service
Product Knowledge
Inventory Control
Client Appointments
Customer Issues
Fitness Classes
Staff Training
Client Satisfaction
Spa Appointments
Customer Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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