Avenue 360 Health and Wellness jobs in Houston, TX - 33 jobs

Provides psychiatric and counseling services to clients of Avenue 360 outpatient medical care programs as well as its mental health and substance abuse treatment programs. Duties and Responsibilities: Diagnostic Assessments: Comprehensive evaluation for identification of psychiatric disorders, mental status evaluation, differential diagnosis which may involve use of other clinical and laboratory tests, case formulation, and treatment plans or disposition. Emergency Psychiatric Services: Provide Crisis Resolution Services and make appropriate recommendations for other crisis services as needed. Brief Psychotherapy: Individual, supportive, group, couple, family, hypnosis, biofeedback, and other psychophysiological treatments and behavior modification. Psychopharmacotherapy: Evaluation and medication treatment of psychiatric disorders, including, but not limited to, anxiety disorders, major depression, pain syndromes, habit control problems, psychosis and organic mental disorders; provide case consultation to other providers in organization as needed. Rehabilitation Services: Some, but not necessarily all, of the following: physical, psychosocial, behavioral, and cognitive training. Completes all EMR required fields after each visit including the e-signing of notes. Quality Management: Performs QM/QA activities. Other duties as assigned. Educational and Job Related Requirements: Current license with the State of Texas. Current Board Certification through the ABPN. 5+ years of experience in providing services to disenfranchised populations. Current BLS Certification. Ability to relate to culturally diverse patients and community. Bilingual in English and Spanish preferred. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure.

Overview: The ADAP Enrollment Worker position primary responsibilities are typically; meet with new potential and established ADAP enrollees (i.e. the Texas HIV Medication Program or THMP), explain ADAP program benefits and requirements, assist clients and or staff with the submission of complete and accurate ADAP applications via the most efficient method available (e.g. the Public Health Information Network or PHIN), including ARIES. ADAP Enrollment Workers will ensure all annual Re-Certifications are submitted by the last day of the client's birth month and semi-annual Attestations are completed six months later to ensure there is no lapse in ADAP eligibility and loss of benefits. Duties and Responsibilities: Develop and Maintain a process to track the status of all pending applications and promptly follow-up with applicants regarding missing documentation or other needed information to ensure completed applications are submitted as quickly as feasible; Maintain communication with designated THMP staff to quickly resolve any missing or questioned application information or documentation to ensure any issues affecting pending applications are resolved as quickly as possible; Identifying and screening clients including screening for third party payer and potential abuse; completing the comprehensive THMP intake including determination of client eligibility for the ADAP program in accordance with the THMP eligibility policies including Modified Adjusted Gross Income (MAGI). Obtain, maintain, and submit the required documentation for client application including residency, income, and the THMP Medical Certification Form (MCF). Conduct the 6-month attestations for all enrolled clients in accordance with THMP policies. Obtain, maintain, and submit to THMP all updated eligibility documentation. Conduct annual Re-Certifications for enrolled clients in accordance with THMP policies. Obtain, maintain, and submit to THMP all updated eligibility documentation. Proactively contact current ADAP enrollees 60-90 days prior to the enrollee's re-certification or attestation deadline to ensure all necessary documentation is gathered to complete the re-certification/attestation on or before the deadline. Ensure annual Re-certifications are submitted by the last day of client's birth month and semi-annual Attestations are completed six months later to ensure there is no lapse in ADAP eligibility and loss of benefits. Provide initial education to applicants about the THMP including but not limited to: Discuss the confidentiality of the process including that THMP regards all information in the application as confidential and the information cannot be released, except as allowed by law or as specifically designated by the client. Applicants should realize that their physician and pharmacist would also be aware of their diagnosis. Discuss how applicants who have been approved by the THMP for assistance may be required to pay a $5.00 co-payment fee per prescription to the participating pharmacy for each month's supply at the time the drug is dispensed and the availability of financial assistance for the dispensing fee. Discuss how applicants who are eligible for Medicaid assistance benefits must first utilize and exhaust their monthly Medicaid pharmacy benefits in order to be eligible to receive medications from the Program. Medicaid eligible applicants shall be assigned to the nearest available participating THMP pharmacy outlet to receive medication. The pharmacy will not charge the $5.00 co-payment to the patient. Discuss the use of participating pharmacies and the procedure for how applicants will receive medications through the program. Explains ADAP program benefits and requirements; and assist clients with the submission of complete, accurate APAP applications Track the status of all pending applications and promptly follow-up with applicants regarding missing documentation or other needed information to ensure completed applications are submitted as quickly as feasible Maintains communication with designated THMP staff to quickly resolve any missing or questioned application information or documentation to ensure any issues affecting pending applications are resolved as quickly as possible Works with case managers to ensure accuracy of ADAP application. Documents all ADAP interactions ending in submission in both SUCCESS and ARIES Create and maintain copies of all ADAP applications to safeguard clients confidentially and precise record keeping Scans all ADAP applications in to ARIES Prepares and attends audits when requested Informs case managers of status of ADAP application via internal systems Submits completed applications via the most efficient method available (e.g. the Public Health Information Network or PHIN), including ARIES. Ensures annual re-certifications are submitted by the last day of the client birth month and semi-annual Attestations are completed six months later when possible Must document per TDSHS and Agency requirements all activities performed on behalf of ADAP enrollees including re-certifications and attestations Attend all ADAP trainings Implements an internal tracking system to allow team access to ADAP status Other duties as needed. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Minimum a high school degree or equivalency. Must have documented experience (paid, internship and/or as a volunteer) working with Persons Living with HIV/AIDS or other chronic health conditions. Experience in performing intake/eligibility, referral/linkage and/or basic assessments of client needs preferred. Proficiency in the use of PC-based word processing and data entry to ensure ADAP applications and re-certifications are completed accurately in a timely manner. Bilingual (English/Spanish) preferred. Continuing Education and Training Requirements: Participates in trainings required by the funding source.

About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: The Practice Manager is responsible for the financial, operational and productivity success and/or improvement of their clinic. Duties and Responsibilities: Supervise clinic operations in conjunction with Director of Operations Liaison between all clinic staff, patients, and other internal and external health care delivery services. Facilitate balance of all clinic departments and processes to function together for operational success. Promotes, models, mentors, and leads customer service excellence. Supervise staff in implementation and adherence to all agency policies. Conduct interviews and collaborate with appropriate colleagues for selection and recommendation in hiring decisions. Supervise, train, assess, update and maintain patient scheduling procedures to ensure patient access and flow. Audit computer data input by each Front Desk Specialist and Eligibility Specialist. Audit and verify that all front desk EMR workflows are completed by staff. Ensure that clinic supply orders do not exceed budget guidelines. Perform yearly evaluations on all direct reports. Complete all weekly, monthly, quarterly and yearly reports requested by Avenue 360 leadership. Responsible for managing and improving the productivity and key performance indicators for clinic. Manage and maintain all templates in the EMR that are for their assigned clinic. Coordinate coverage for provider time off for the clinic to ensure productivity and patient access is maintained. Responsible for ensuring new staff has proper tools and accesses for success in their roles. Responsible for hiring and maintaining schedules of the staff reporting to Practice Manager for coverage of the clinic hours. Coordinates orientation, training, proper tools, accesses and continuing education for staff. Approve timesheets and PTO for designated staff based on clinic need and coverage. Responsible for the allocation & reconciliation of the change fund for the clinic. Prepares, reconciles and submits the daily deposit of patient payments to the billing department weekly. Deposits the patient cash payments in the Avenue 360 bank account weekly. Responsible for monitoring and managing patient satisfaction of clinic. Manage and de-escalate unsatisfied patients. Other duties as assigned by the Director of Operations. Education, Licensure/Certification: College degree required (may substitute 4 years of experience in lieu of a degree) Experience, Skills/Abilities Related Requirements: Must have 2 years of experience in a position with managerial responsibilities Bilingual in English & Spanish preferred. Proficiency in Microsoft word and Outlook. Minimum typing speed of 35 wpm. Continuing Education and Training Requirements: Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable. JOB CODE: Req 1732

Overview: Do you aspire to support the Fiscal and Human Resources Departments to ensure that all employees within an organization are paid on time and correctly? A Payroll Specialist's main responsibilities include processing monthly and quarterly reports/correspondences and preparing and processing semi-monthly payroll and reconciling payroll liability general ledger accounts. Duties and Responsibilities: · Assembling reports of company earnings, taxes, deductions, leave, disability payments, and non-taxable wages · Coordinating year-end employee tax slips or forms and submitting government filings to meet deadlines. · Maintaining confidential information by adhering to legal and ethical standards · Working with cross-functional leaders to ensure benefits and payroll services are delivered. · Monitoring and analyzing expenses against the payroll budget to help prepare cost forecasts and budgets. · Ensuring databases are set up and reflect the current employee base, including salaries, hourly wages, benefits, and allocation percentages. · Checking timesheets and activity logs for accuracy · Secure time sheets, certify accuracy, and prepare them within organized time limits. · Entering data into databases and spreadsheets · Handling direct deposit requests and data · Processing paper checks for distribution · Acquiring approval prior to accepting payroll · Coordinating wage garnishments, and other correspondences · Process Multi-state payroll · Prepare adjustments in pay for merit increases, bonuses, and other earnings. · Conduct regularly scheduled audits of payroll records to ensure continued accuracy. · Collect, verify, and record employee attendance, including hours worked. · Compute wages, commissions, and deductions · Ensure compliance with federal, state, and local tax laws, including remittance of payroll taxes. · Process and monitor garnishment orders. · Handle employee complaints about incorrect payments and resolve discrepancies. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: · Associate or Bachelor's degree in accounting or a related financial field. · Knowledge of payroll industry software tools · Industry-specific certification demonstrates expertise within the field and a commitment to continuing education (Preferred). Continuing Education and Training Requirements: § Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable. Essential Skills · Minimum 3 years' experience with Payroll processing · Computation skills · Computer literacy, including using programs and spreadsheets. · Problem-solving abilities · Organizational skills · Time-management expertise

The SLW/Social Services Coordinator provides support for Avenue 360 Patients and Social Services Department. The holder of this position provides assistance to Social Services patients, including scheduling, triaging clinic patients needing to access Social Services, cancelling Patient Assistant Programs, and coordinating auxiliary services on behalf of patients. As well as provides support to, case coordination for, and behavioral health services to People living with HIV/AIDS (PLWHA). The holder of this position will provide out-of-care clients with individualized information and referral to connect them into ambulatory outpatient medical care and other core medical services. Duties and Responsibilities: · Maintains a regular and predictable work schedule. . Accept incoming phone calls from patients calling regarding Social Service services and/or respond via work que tasks within EMR · Conducts follow up phone calls no show clinic appointments · Assists patients with scheduling appointments. · Coordinates file retention and storage efforts · Complies and processes departmental supply orders. · Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions and address issues of clients. · Accomplishes brief assessments and service planning, when brief assessment indicates need for comprehensive biophysical assessment, SLW coordinates with BH providers to ensure that patient receives the correct level of care. · Participates in multidisciplinary case staffings in order to ensure coordination of care and high-level services provided to patients of the health center. · Familiarity with HIV/AIDS, substance abuse services and treatment, homeless services, and other community resources. · Objectivity and self-discipline to avoid emotional involvement in situations that are frequently emotional and high-charged. · Keeps abreast of new knowledge and techniques related to the practice of case management and new medical treatment modalities as they might affect the social adjustment or lifestyle of clients via literature, professional settings and staff development activities. · Documentation of services and referrals provided in client record and required database(s) including entry in EMR, CPCDMS, GPRA, etc. · Performs quality management/assurance activities. · Assists with compiling monthly, quarterly, and yearly reports. · Other duties as assigned.

Works for a Federally Qualified Healthcare Center and in the community. Provides general health education and HIV/STD-specific education, counseling, and testing services. Offers assistance to newly or previously diagnosed individuals living with HIV in establishing and maintaining primary care, as well as increasing their access to comprehensive specialty care services within the 30-day linkage to care standards. Duties & Responsibilities: Provides support, advocacy, information, resources, and referrals to clients to ensure linkage to care; acting as a liaison between internal and external clients, visitors, and staff. Link persons with newly diagnosed HIV and re-engage persons with previously diagnosed HIV, out-of-care to HIV medical care and ART Develops and enhancing systems for assisting persons with HIV with navigating services (i.e. obtaining necessary information, supporting, skills to access complex medical systems) at all stages of care, treatment, prevention, and essential support services. Engages in patient interactions via telephone and in-person to identify, advocate, and meet client needs to ensure linkage and engagement to HIV care. Responsible for establishing trusting relationships with community partners, patients and their families, and provide general support and encouragement. Provide health-coaching appointment to clients, as needed, encouraging risk-reducing and medical adherence behaviors. Assist patients with completing applications and registration forms. Assist with eligibility determination appointments, enrollment and follow-up with uninsured patients. Help patients set personal goals and attend appointments. Work cooperatively with other clinical personnel assigned to the same patient. Responsible for providing consistent communication to the supervisor ensuring that provided information and reports clearly describe progress. Attend regular staff meetings, trainings and other meetings as requested. Provide targeted outreach and recruitment, HIV/STI counseling, testing, and referral (e.g. blood based, oral swab) as well as Health Education and Risk Reduction to High Risk and/or Persons Living With HIV/AIDS. Assists these persons by providing support in maintaining safer sex practices in order to prevent HIV/STI infection or re-infection as well as accessing CTR services. Coordinate a linkage/network system to ensure easy access to medical care, treatment, prevention and other social services. Performs quality management/assurance activities. Must be highly available and flexible to work some late nights and maintain a flexible schedule. Documentation of services provided in client record and required database(s). Other duties as described by the supervisor. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: High school diploma required. Bilingual English/Spanish Preferred Knowledge of HIV/STI and related services, Homeless, and Mental Health/Substance Abuse community resources, and working with other communities and/or populations as described within the program. Must be comfortable and culturally competent to work with special populations including the Lesbian Gay Bi-sexual Transgender (LGBT) community. CPR Certification Required within 90 days of employment. This is a grant funded position. This position is contingent upon receipt of grant funding specifically for that purpose. All such appointments terminate upon completion of the term of the grant under which the appointment was made, or upon early termination of the grant by the funding party, or upon exhaustion of the available funding for the position provided for under that contract or grant, whichever occurs first. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure and Avenue 360.

The Medical Assistant Team Leader provides staff supervision as well as daily program monitoring of clinical activities as instructed by the Quality Manager to ensure clinical programs integrity and quality of services. Duties and Responsibilities: Provides daily supervision of Medical Assistants to ensure staff compliance with all standards of care and work plans. Train MA staff of Avenue 360's clinical policies and procedures as well as specific procedures and protocols. Train staff in complying with chart documentation in EHR as per set requirements and procedures. Train new MA staff and current MA staff with paperwork responsibilities (referrals, scanning). Responsible for the recruitment, retention, and training of medical assistants. Provides regular performance reviews, takes appropriate job actions, and reviews job actions taken by subordinates to assure that staff meet qualification and performance standards and perform all essential functions of their respective jobs. Utilizes knowledge of current trends and practices in the nursing profession. Assists LVN in ordering medical supplies for daily operation. Implementation and compliance with Vaccine for Children and Adult safety Net programs. Utilizes a multidisciplinary team approach. Ensures compliance with Infection Control Policy. · Collect, analyze and interpret infection-control data · Notify local, state and federal authorities about reportable diseases as required · Plan, implement, manage and evaluate infection prevention and control activities · Conduct infection control risk assessments for construction and renovation projects; equipment inspection, and pest control · Educate individuals and groups about the risk, prevention, transmission, and control of infection, disease- specific care, appropriate precautions, and appropriate assessments · Establish accepted standards and develop, implement, monitor and revise infection control policies and procedures to assure compliance with the standards · Investigate, manage and conduct surveillance of suspected and confirmed outbreaks of infection · Provide consultation on infection risk assessment, prevention, and control strategies Provides input to Avenue360 Director of Nursing regarding staffing pattern and clinical procedures to ensure compliance and adequate staff training. Other duties as assigned. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Clinical Medical Assistant Team Leader must have a minimum of 3 years previous patient care experience. Bilingual Preferred. Continuing Education and Training Requirements: CEUs required by Licensure and/or trainings designated by the funding source.

Responsible for securing funding that both supports existing operations and programs and enables expansion in pursuit of Avenue 360's mission through private foundations, corporate partners, and other funding sources. This position is charged with identifying, researching, writing, and applying for available funding opportunities, coordinating the administration of, and reporting on awarded grant funds. A general overview of the responsibilities includes but is not limited to: Ensure the full-cycle management of private grants research, prospecting, writing, submission, and reporting for Avenue 360 Lead all grant writing efforts by determining concepts, writing cases for support, and obtaining approvals. This includes writing letters of intent, gathering proper documentation and reports, submitting applications and proposals to secure private and public funding, and reporting on awarded grant funding. Manage project timelines to ensure that all project and grant submission and reporting deadlines are met. Maintain grants calendar with deadlines, action plans, outcomes, and other pertinent data for all funding requests Repurpose proposals and grant requests for other donor and organizational communications Maintain timely and accurate records within Salsa CRM. Identify, research, monitor, and apply for new funding opportunities Respond to internal and external queries on drafted and submitted proposals Assist in creating written content for development campaign appeals Assist the Development team with their writing and editing projects as needed (i.e. marketing emails, event invitations, presentation slide desks, and presentation talking points) Collaboratively develops goals, objectives, and strategies for foundation support with Director of Development Create and update donor acknowledgment/stewardship letter templates. Support the Development team with all fundraising events Perform other duties as assigned. Qualifications: Bachelor's degree in English, communications, creative writing, or a related area (master's degree preferred) A minimum of 5 years' experience in nonprofit grant writing Knowledge of nonprofit fundraising Excellent knowledge of proposal submission and fundraising process Exceptional writing skills Ability to study and understand programs and funding requirements of the organization Strong research skills and knowledge of information sources Multitasking, organizational, and time management skills

Responsible for the day-to-day operations related to billing and collections. Duties and Responsibilities: Computes patient fees and charges. Collects payments from patients. Establishes and follows up on patient payment plans. Compiles billing data from electronic health record system, practice management systems, and other databases. Prepares and submits electronic claims to third party payers. Investigates and follows up with rejected claims. Maintains current knowledge of the basic and major medical, behavioral health, and prescription coverage plans. Maintains current knowledge associated with the billing methodologies of each plan. Performs insurance coverage and grant eligibility verifications by making field calls or using other verification tools. Generates superbill for appropriately covered patients three days before patient visit. Forwards verification information to Medical Receptionist at least two days before patient visit. Schedules follow up visits for providers. Assists financial team with clerical tasks. Participates in quality management and quality assurance activities. Other tasks as assigned by the Director, Revenue Cycle and Billing. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: High School Diploma required. Associates Degree preferred. At least four (4) years of practical work experience. Must have paid experience with medical claims coding/billing and medical insurance industry. Each additional year of practical work experience beyond the required four (4) years can be substituted for one (1) year of college. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure

Delivers primary care commensurate with training and experience to all Avenue 360 patients. Delivers care appropriate for an outpatient, primary care FQHC with a multicultural, multilingual patient population. Duties and Responsibilities: · Examines, diagnoses and treats patients of all ages. · Performs initial history and physical examinations for outpatients. · Provides ongoing outpatient care for assigned patients. Screens outpatients to determine need for further care. · Prescribes medications within defined scope of practice. · Orders diagnostic studies (e.g.-x-rays, lab tests, ECG). · orders blood specimens for testing and performing other comparable lab procedures. · Initiates and expedites requests for consultation and schedules special tests and studies. · Provides education and counseling of patients and families in preventive care, medical conditions, and the use of prescribed treatments and drugs. · Performs all duties and services in full compliance with Joint Commission, Ryan White and funding source standards. · Completes all EMR required fields after each visit including the e-signing of notes. · Participates in on call coverage rotation · Willingness to float to multiple sites as needed with appropriate notice · Other duties as assigned. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: · Must be in possession of a valid license to practice in the State of Texas. · Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. · Demonstrate a special interest in the area of community medicine. · Ability to relate to culturally diverse patients and community. · Bilingual in English and Spanish preferred. · Minimum 2 years of pediatric experience or family medicine experience preferred Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure.

The Licensed Medical Social Worker performs comprehensive psychosocial assessments and formulates diagnosis of social, emotional and substance abuse problems, develops treatment plans for each client; monitoring plan to ensure its implementation; and educating client regarding wellness, medications, and health care compliance. The Licensed Medical Social Worker serves as an advocate for the client. The Licensed Medical Social Worker ensures linkage to case management, mental health, substance abuse and other client services indicated by diagnosis or clinical needs. Duties and Responsibilities: · Maintains a regular and predictable work schedule. · Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address issues of clients. · Accomplishes assessments and diagnosis to determine the need for social treatment establishes treatment goals and selects appropriate social work treatment techniques, on the basis of problems and needs of clients and families/caregiver(s), which will be most effective. · Develops specific clinic or program treatment goals such as (1) developing communication patterns with members of other disciplines, and (2) determining priorities for services and the method of services (whether in areas of direct services, consultation, or participant teaching. · Objectivity and self-discipline to avoid emotional involvement in situations that is frequently emotional and high-charged. · Keeping abreast of new knowledge and techniques related to the practice of social work and new medical treatment modalities as they might affect the social adjustment or life style of clients via literature, professional settings and staff development activities. · Documentation of services provided in client record and CPCDMS database or other database(s). Performs quality management/assurance activities. · Other duties as assigned. Educational and Job Related Requirements: · Licensed Master Level Social Worker within the human services field required. Must have had two years volunteer or paid in the provision of social work services to infectious/communicable diseases in particular HIV/AIDS clients. Must be able to assess diagnosis, and provide treatment, including appropriate documentation. Bilingual in English and Spanish preferred. Continuing Education and Requirements: Participates in trainings required by the funding source

Manages and oversees daily operations of the social services and medical case management team to ensure compliance with Ryan White Care Act Parts A, B, D and SPNS Programs and other programs as necessary. Carries small case load and acts as the client case manager to coordinate comprehensive biopsychosocial well-being to improve health and quality of life outcomes for high-risk people living with HIV/AIDS or other chronic health conditions. Is accountable for Quality Assurance of the medical case management services ensures prompt documentation of the medical case management services provided in client record and CPCDMS database or other databases(s) as required by the funding source. Duties and Responsibilities: · Provides leadership and direct supervision of medical case management and social services staff. · Provides on-going training to medical case managers and new staff as necessary and appropriate. · Ensures team maintains written and electronic documentation of all client contact, including intakes, enrollment, linkage to services, and other necessary treatments. · Provides guidance to the medical case management team and conducts consultation for patients connecting patients, as needed, to appropriate financial assistance programs such as Housing Opportunities Program for Persons with AIDS (HOPWA) and others. · Within scope of practice, conducts in-depth assessments, provides therapeutic interventions to patients by following through with services outlined in intervention plans; monitoring adherence to medication regimens, medical and lab appointments, monitoring and assisting patient's progress through the service delivery system and utilization of supportive services, as necessary. · Contributes to team effort by coordinating adherence to services with other staff, representing the organization at community forums and committees accomplishing related results as needed. · Networks with local support agencies and licensed professionals to develop connections with patient resources. · Participates in assessment of barriers to treatment adherence, and retention in care. Develops and follows through pertinent PDSAs with the teams. · Attends community events as a representative of Avenue 360 as directed. · Maintains a regular and predictable work schedule. · Other duties as assigned. Educational and Job Related Requirements: Licensed Master Level Social Worker within the human services field required. Must have had two years volunteer or paid experience in the provision of social work services including clients living with HIV/AIDS. Must be able to assess, diagnose, and provide treatment, including appropriate documentation. Bilingual in English and Spanish preferred. Minimum 2 years Manager experience required Continuing Education and Requirements: Participates in trainings required by the division and the funding source.

Provides general health education and HIV/STD-specific education and counseling, testing, and referral services. Travel will be required to college campus in accordance to public health guidelines. Duties & Responsibilities: Provides targeted outreach and recruitment, HIV/STI counseling, testing, and referral (e.g. blood based, Orasure , Oraquick ) as well as Health Education and Risk Reduction to High Risk and/or Persons Living With HIV/AIDS. Assists these persons by providing support in maintaining safer sex practices in order to prevent HIV/STI infection or re-infection as well as accessing CTR services. Evidenced Based Interventions (EBIs) in accordance with program curriculum. Provides general health education (i.e. cardiovascular health, cancer prevention, diabetes prevention). Communicates with others (internally and externally) to provide or exchange necessary information. Performs quality management/assurance activities. Must be highly available and flexible to work some late nights and maintain a flexible schedule. Responsible for establishing trusting relationships with community partners, patients and their families, and provide general support and encouragement. Providing ongoing follow-up, basic motivational interviewing and goal. Follow-up with patients, such as by phone, home visits and visits to other settings where patients can be found. Provide referrals for services to community agencies as appropriate. Exhibit excellent working relations with patients, visitors and staff, effectively communicating Avenue 360's mission. Work closely with medical provider to help ensure that patients have comprehensive and coordinated care. Follow-up with patient should be continuous from initial identification through closure. Be knowledgeable about community resources appropriate to needs of patients/families. Responsible for providing consistent communication to the supervisor ensuring that provided information, and reports clearly describe progress. Attend regular staff meetings, trainings and other meetings as requested. Other duties as described by the supervisor. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: High School Diploma or equivalent required. Knowledge of HIV/STI and related services, Homeless, and Mental Health/Substance Abuse community resources, and working with other communities and/or populations as described within the program. Must be comfortable and culturally competent to work with special populations including the Lesbian Gay Bi-sexual Transgender (LGBT) community. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure

Under the direction of the Executive Vice President, Medical, the OB/GYN delivers primary care commensurate with training and experience to all AVENUE 360 patients. Delivers care appropriate for an outpatient, primary care FQHC with a multicultural, multilingual patient population. Duties and Responsibilities: · Examines, diagnoses and treats female patients of childbearing age. · Acts as primary consultant on all female adult cases referred by other staff providers of AVENUE 360. · Completes all EMR required fields after each visit including the e-signing of notes. · Provides quality medical care according to AVENUE 360 standards on quality assurance. · Supervises medical assistants and lab personnel in area of specific support services for patient care delivery. · Attends all internal provider meetings, committees, as necessary and/or required by AVENUE 360. · Performs all duties and services in full compliance with Joint Commission and funding source standards. · Performs quality management/assurance activities. · Collect, record, and maintain patient information, such as medical histories, reports, and examination results. · Treat diseases and conditions of the female reproductive organs. · Care for and treat women during prenatal, natal, and postnatal periods. · Prescribe or administer therapy, medication, and other specialized medical care to treat or prevent illness, disease, or injury. · Perform cesarean sections or other surgical procedures as needed to preserve patients' health and deliver babies safely. · Monitor patients' conditions and progress and reevaluate treatments as necessary. · Explain procedures and discuss test results or prescribed treatments with patients. · Advise patients and community members concerning diet, activity, hygiene, and disease prevention. · Refer patient to medical specialist or other practitioner when necessary. · May assist with coordinating activities of nurses, students, assistants, specialists, therapists, and other medical staff in clinic and in hospital. · Confers with consulting physicians, mid-level providers, nurses, support staff, patients, and families concerning treatment and care of patients. Makes appropriate specialty and sub-specialty referrals, but maintains responsibility, assuring continuing of care. · Provides general primary obstetric and gynecological care using generally accepted standards of practice. The physician develops a plan of care for each patient, including complete history, physical examination, diagnosis, appropriate treatment and /or referral, uses all available resources in an appropriate and cost efficient manner. · Perform general gynecological and obstetric surgical procedures, both diagnostic and therapeutic, using both minimally invasive and traditional surgical techniques. · Provides obstetric and gynecological care according to accepted ACOG standards during the hospitalization. · Performs colposcopies and LEEPs as office and inpatient procedures as appropriate. · Conforms to Title X requirements and agrees to provide all methods of birth control including IUDs and the “morning after pill.” · May provide tubal ligations at the request of patients, at legally permitted age, following thorough explanation and documentation of risks and benefits. · Follows established guidelines for use and/or disclosure of protected health information. Employees should report any breaches of the Health Insurance Portability and Accountability Act (HIPAA) rules to the EVP, Medical or Chief Operations Officer immediately. Failure to comply with HIPAA policies and procedures will result in disciplinary action, up to and including termination of employment. · May be required to supervise mid level physicians · Participates in Physician on call service rotation · Performs miscellaneous job-related duties as assigned. Educational and Job Related Requirements: · Must be in possession of a valid license to practice in the State of Texas. · Board certified in Obstetrics and Gynecology required. · Current BLS Certification required. · Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. · Demonstrate a special interest in the area of community medicine. · Ability to relate to culturally diverse patients and community. · Bilingual in English and Spanish preferred. · Must be in possession of a valid DPS and DEA licenses for practice. Continuing Education and Requirements: Participates in trainings required by the funding source and/or as required by licensure.

Call Center Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. Essential Functions Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Self-motivated learner, with positive attitude, sense of optimism, ownership and commitment. Properly greet callers, collect and or provide information based on purpose of call and script requirements. Conduct outreach calls, and general outbound calling. Assist callers/patients as needed, find solutions to questions, and provide amazing contract experience. Willingness to come in and help people every day, and get up and do it again tomorrow. Handle all aspects of patient appointment scheduling and referrals. Ability to use proper language, grammar and style, in verbal and written communications. Ability to understand basic health care industry terms (e.g. primary care, provider, benefits, HIPAA). Ability to research information using available resources, reference FAQ's, and other information resources. Quick and accurate keyboard typing and navigation with mouse. Respond to customer emails and other non-phone inquiries/communications. Complete any required data entry, call logging and or reporting. Working knowledge in a MS Windows environment, Email, Online/Electronic Forms, Websites. Education & Training Requirements High school graduate or equivalent required. Bilingual - English/Spanish strongly preferred, with the ability to read, write, interpret and disseminate information. Medical Assistant experience or clinical office support experience highly preferred. Customer service oriented. Work Experience Requirements Pleasant, professional, and articulate phone voice. Ability to handle multiple incoming callers/patients, tasks and responsibilities. Strong verbal and written grammar skills. Accurate keyboard typing, data-entry and mouse navigation skills. Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites. Basic knowledge such as math, alphabetical or numerical filing may also be required. Patient scheduling experience. Strong knowledge in Medical Terminology.

Overview: The Medical Assistant is a multi-skilled health professional (MSHP) who works interdependently with other health care professionals to provide quality health care to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant is directly responsible to the physician-employer who hires him/her or any other physician-appointed supervisor in the facility. Medical Assisting is a distinct, unique allied health discipline separate from all other allied health professions governed by the Curriculum Review Board (CRB) and Committee on Accreditation of Allied Health Education Programs (CAAHEP) of AMA and AAMA. Duties and Responsibilities: I. ADMINISTRATIVE Front desk reception. Answering phones and scheduling appointments. Greet patients, completion of registration forms, and gives instructions. Filing and maintaining medical records. Filing and maintaining financial records. Preparing and typing correspondence. Processing, coding, and completing insurance claim forms. Processing mail. Purchasing and maintaining supplies and equipment. Performing computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivable, and data base entry. Performing accounting, billing, and banking procedures. Arranging for hospital admissions and outside referrals for the physician. Calling prescriptions to the pharmacy for the physician. Communication skills using appropriate medical terminology. Following appropriate legal and ethical professional conduct. II. CLINICAL Measuring and recording vital signs. Recording patient interview, history and chief complaint. Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets. Preparing patients for examinations and performing routine screening tests. Assisting the physician with exams and minor office surgery. Preparing the lab form, phlebotomy and collection of other lab specimens. Performing basic lab tests. Performing EKGs. Assisting with X-ray and Physical Therapy procedures. Preparing and administering medications with physician's authorizations. Change dressings, applying bandages, and other first aid procedures. Maintaining supplies, equipment, stocking, and sterilizing instruments. Disposing of biohazard waste according to OSHA standards. Practicing OSHA safety standards. Performing accurate, legal, and ethical documentation at all times. Performs quality management/assurance activities. Administrating Intramuscular injections for vaccinations, antibiotics, anti contraceptive, hormonal, or other medications under the order of the provider with proper documentation in the patient's medical records. Sorting and faxing prescription refills from pharmacy once approved by the provider. Arrange and assist patients with proper referrals with verification of process with the patient's insurance company including medical consultations, radiology orders, and laboratory orders. Prepare and assist in release and acquisition of patient medical records after proper consent if received. Scanning of medically necessary records/consults into the patient's Electronic Health Record for access and retrieval by providers and other staff in a timely manner. Checking phone messages in a timely manner and returning calls to the patient or routing calls/messages to the responsible party. Other duties as assigned. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: High School Diploma or equivalent. Bilingual in English and Spanish preferred. Medical Assistant Certification preferred. The Medical Assistant obtains an Associate of Applied Science degree from a CAAHEP-accredited college program. To become a Certified Medical Assistant (CMA), the graduate of an accredited program must sit for and successfully pass a national certification exam. Continuing Education and Training Requirements: Participates in training required by the funding source and/or required by licensing board.

Under the direction of the Executive Vice President, Medical, delivers primary care commensurate with training and experience to all Avenue 360 pediatric patients. Delivers care appropriate for an outpatient, primary care FQHC with a multicultural, multilingual patient population Duties and Responsibilities: · Examines, diagnoses and treats pediatric patients. · Completes all EMR required fields after each visit including the e-signing of notes. · Assists in internal quality control audits. · Provides quality medical care according to Avenue 360 standards on quality assurance. · Supervises medical assistants and lab personnel in area of specific support services for patient care delivery. · Attends all internal provider meetings, committees, as necessary and/or required by Avenue 360. · Performs all duties and services in full compliance with Joint Commission and funding source standards. · Performs quality management/assurance activities. · Performs miscellaneous job-related duties as assigned. · Participates in on call rotation · May be asked to participate in supervision of midlevel providers -Agreeable to per diem contract Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: · Must be in possession of a valid license to practice in the State of Texas. · Current BLS Certification required. · Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board Certified in Pediatrics Required. · Demonstrate a special interest in the area of community medicine. · Ability to relate to culturally diverse patients and community. · Bilingual in English and Spanish preferred. Continuing Education and Training Requirements: Participates in trainings required by the funding source and/or as required by licensure

The Medical Staff Credentialing Specialist will organize, maintain and verify all aspects of the process, and maintain current files on practitioners. You will track the expiration of certifications to maintain up-to-date files, and assist health plan providers and customers with phone inquiries. Ensures currency and accuracy of all information, and is expected to be reliable, energetic and have excellent people skills. This position reports to the Director of Revenue Billing & Cycle - Finance. Duties and Responsibilities: · Prepare and maintain credentialing files and reports for all individual providers including maintenance of credentialing software, provider rosters, and spreadsheets to comply with group delegation requirements. · Process and file applications with third-party payors according to each payors individual requirements and address/corrects discrepancies as requested by payors. · Conduct all follow-up steps until payor approval/completion is obtained. · File provider practice changes notifications and performs follow-up duties till confirmed complete by payors. · Update NPI records according to provider specifications. · Enroll provider in Medicare/Medicaid as prescribed by each program requirements. · Track provider licensure and Board expirations, and ensures timely processing of CAQH, TMHP, and payor updates. · Complete requests for re-credentialing for both providers and facilities. · Accept and process all requests from payers for credentialing information/updates/new contracts and products · Answer questions, process requests from staff/providers related to credentialing information. · Ensure all records meet standards set by carriers as well as FQHC guidelines · Enrolls facilities in Medicare/Medicaid programs. · Address enrollment disconnects in regards to facility and providers · Assist with EHRS enrollment, tracking, and filing · Maintains quarterly payor specific rosters in accordance with CMS standards · Assist in quarterly CAQH mass attestation · Serves as liaison between Legacy and outside organizations and external customers. · Participates in the Performance Improvement Program. · Performs other duties as assigned. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: · High School Diploma or GED · Bachelor's College Degree preferred · At least five (5) years' experience in capacity as credentialing coordinator or credentialing specialist · Have good working knowledge of guidelines and requirements of agencies and carriers · Must have strong, clear communication skills · Detailed oriented and strong organizational skills required

Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department. Duties and Responsibilities: Assists with sourcing open job applicants, coordinates interviews with hiring managers, and onboarding candidates Create and maintain user/employee profiles and data on HRIS and other agency platforms Process employment verifications and any employee status changes Conducts background checks such as employment, criminal, professional reference, and education verification, and actively seeks solutions to automate and/or outsource this activity to a credible agency, under the supervisor's direction Maintains volunteer/intern database and coordinate their orientation and training. Maintains personnel files, training documentation, and training requirements as per policies and procedures and funding and accrediting requirements, while seeking to balance efficiencies via electronic alternatives and/or presenting solutions to move to an online records management system Maintains Employee Renewal Spread Sheet (to include Driver License, CPR, Liability Insurance, Trainings and Licensure/Certification) and filing of updated information into Personnel files Assists with managing and acquiring proof of employee completion of annual trainings and performance evaluations Provides the Payroll team with personnel updates for the semi-monthly payrolls and reconcile any related errors, if any Work with staffing agencies and department supervisors to coordinate temporary workers, as needed Assists with New Hire Orientation, Training and Exit Interviews, and serve as back-up, as needed Works with the Compliance team on specific credentialing tasks, as needed Performs quality management/assurance activities Assists at job fairs, as needed Assists in quality management/assurance activities Other duties as assigned by the Director, Human Resources Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Bachelor's degree in Human Resources or Management is preferred Minimum two years of Human Resources or management experience Must have excellent written and verbal communications skills, as well as presentation skills. Excellent organization and interpersonal skills Excellent innovation and creativity skills Skills to prepare management and other reports as necessary to a high standard Aptitude to pay high attention to details to ensure high quality and accurate work Able to work under pressure, to tight deadlines and coordinate the input of others in these circumstances. Faculty to manage change Works effectively with a range of partners and stakeholders. Ability to work in a discreet manner, maintaining confidentiality. Prior experience working with FQHCs is a strong plus. Continuing Education and Training Requirements : Participates in training required by the funding source and/or required by licensing board.