Baggage handler vs caller

The differences between baggage handlers and callers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a baggage handler and a caller. Additionally, a caller has an average salary of $47,798, which is higher than the $41,779 average annual salary of a baggage handler.

The top three skills for a baggage handler include customer service, loaders and delta. The most important skills for a caller are outbound calls, customer service, and cold calls.

Baggage handler vs caller overview

	Baggage Handler	Caller
Yearly salary	$41,779	$47,798
Hourly rate	$20.09	$22.98
Growth rate	-	11%
Number of jobs	26,921	852
Job satisfaction	-	-
Most common degree	High School Diploma, 52%	Bachelor's Degree, 60%
Average age	49	39
Years of experience	12	12

Baggage handler vs caller salary

Baggage handlers and callers have different pay scales, as shown below.

	Baggage Handler	Caller
Average salary	$41,779	$47,798
Salary range	Between $22,000 And $78,000	Between $19,000 And $114,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between baggage handler and caller education

There are a few differences between a baggage handler and a caller in terms of educational background:

	Baggage Handler	Caller
Most common degree	High School Diploma, 52%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	-

Baggage handler vs caller demographics

Here are the differences between baggage handlers' and callers' demographics:

	Baggage Handler	Caller
Average age	49	39
Gender ratio	Male, 83.0% Female, 17.0%	Male, 35.9% Female, 64.1%
Race ratio	Black or African American, 13.1% Unknown, 6.0% Hispanic or Latino, 16.2% Asian, 7.3% White, 56.4% American Indian and Alaska Native, 0.9%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	12%	8%

Differences between baggage handler and caller duties and responsibilities

Baggage handler example responsibilities.

Assist with cleaning and de-icing aircraft.
Help delta employees lift heavy suit cases and move them.
Receive shipment of delta cargo and safely store and deliver to customers/plane.
Work in extremely loud environment and work at height of planes de-icing.
Clear jams and make sure the luggage flow on the carousels are clear.
Help cashiers by bagging customers groceries and helping them to their cars if necessary.

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Baggage handler vs caller skills

Common baggage handler skills

Customer Service, 25%
Loaders, 20%
Delta, 10%
Belt Loaders, 9%
Operational Processes, 8%
Safety Procedures, 4%

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%