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Client Success Director
Psi Services 4.5
Hartford, CT jobs
**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client
relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate.
This role is a full-time permanent position, Monday to Friday during typical office hours.
There will be up to 20% travel required for events, meetings and workshops. Day-to-day,
this role can be performed remotely.
**Role Responsibilities**
- Work to renew client contracts and to expand usage of services.
- Meet and exceed sales objectives for new business and retention.
- Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems.
- Ensure contractual commitments and service level agreements are being met.
- Build relationships with the client's senior stakeholder to understand their initiatives.
- Conduct account reviews delivering ROI and insights to the client.
- Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications.
**Knowledge, Skills and Experience Requirements**
Bachelor's degree or related work experience may be considered.
Strong previous experience in account management, program management, project management or consulting.
Experience of working within a technology company or credentialing company or other high-growth culture.
Proven ability to adapt and pivot to changes as part of an evolving product set
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$95k yearly 9d ago
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Admissions Advisor - Waterbury, CT (on site)
Post University 4.1
Waterbury, CT jobs
Who We Are
Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do.
Your Role as an Admissions Advisor
As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing their dreams are achievable.
We don't just talk about student success; we create it here. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day.
This is an on-site position on our downtown campus in Waterbury, CT. However, new associates will participate in remote training to start.
Essential Accountabilities
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
(NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?)
Dedication to a noble calling - committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth.
Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals.
Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey.
Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience.
Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives.
Encourage a living, evolving, student support environment by participating in student-focused activities that promote awareness, retention, and success, going beyond enrollment to support students throughout their time at Post.
Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students' lives.
Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
Embrace other responsibilities that contribute to our mission and goals as they arise.
Lives Post University's non-negotiable behaviors from day one.
Attends training as required and effectively applies new learnings.
MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!
An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role.
Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it's about the team…it's not about you!
Polished and articulate communications skills as a Post representative
Highest level of integrity and self-drive
Culturally progressive…the organization is a living organism that requires constant nurturing.
Heroes and victims need not apply! It is only about the team and mission
Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections.
Exceptional communication and Make It Personal skills, including a warm and engaging phone presence.
Strong technical skills and proficiency in Microsoft Office and relevant database software.
Flexibility to work weekend hours as needed.
Receptive to developmental feedback and responds appropriately.
Remote Work Requirements:
This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast).
Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.
This Core Faculty position will serve as a member of the Graduate Counseling Program team. The primary functions will be to teach graduate counseling courses, provide student support, interact with student success advisors, attend program-related meetings, and assist in the program's academic quality. As part of their teaching duties, they will participate in the program's data-gathering process, share in program administrative tasks, and support the accreditation process.
ESSENTIAL FUNCTIONS:
Program and Course Development:
Teach assigned courses in the program.
Provide supportive tasks related to the course.
Participates in program oversight and assists in curricula and program improvement based on program evaluation and student assessment data.
Ensures that graduate counseling curricula and courses are consistent with industry standards, the applicable student code of ethics, relevant research, governing bodies, and practice applications.
Assists in the CACREP (Council for Accreditation of Counseling and Related Educational Programs) accreditation and completing related initiatives such as the self-study application, site visit preparation, and maintaining accreditation.
Leadership:
Participates in the promotion and maintenance of the academic quality of the degree and certificates in the program, including but not limited to data gathering, analyzing, monitoring, and evaluating.
Will assist with the development and maintenance of graduate counseling activities.
Ensures compliance with internal and external policies and procedures.
Supports the Workforce Readiness of students through preparation, assessment, remediation, and training
Continuously explores new and innovative ways to improve the quality of programs and curricula.
Assures graduate counseling courses and programs are assessed accurately and regularly.
Assures OHE, NECHE, and CACREP standards are met.
Teaching:
Teaches a minimum of10courseseachcalendar year. (The teaching load may vary based on the level of activity in other areas of responsibility and program needs.)
Timely grading of all student work.
Timely response to student inquiries.
QUALIFICATIONS:
Must possess a professional counselor identity (1) through sustained active memberships in professional counseling organizations, (2) through the maintenance of certifications and/or licenses related to their counseling specialty area(s), and (3) by showing evidence of sustained (a) professional development and renewal activities related to counseling, (b) professional service and advocacy in counseling, and (c) research and scholarly activity in counseling commensurate with their faculty role.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
An earned doctoral degree in counselor education, preferably from a CACREP-accredited program.Must be licensed as a professional counselor at the highest level by a state or eligible to obtain a professional counselor license.
Knowledge, ability, and focus to meet CACREP standards and other departmental functions.
Must excel in written and verbal communication skills as well as technology, including Blackboard or other LMS (Learning Management System).
Student-focused approach.
Must adhere to the ethical standards of the counseling profession and gatekeeping responsibilities of the profession with the protection of the public and the profession of counseling.
Creative and interested in providing an outstanding learning experience for students.
An ability and desire to collaborate across departments and externally to innovate and shape the future of the Graduate Counseling Programs, the Burke School, and Post University.
Prior curriculum and course development experience, preferably at the graduate level.
Demonstrated ability to work both independently and collaboratively.
Experience teaching at the college/university level-online teaching experience is strongly preferred.
Prior or current teaching and/or other work experience that shows at least 2years of progressively responsible leadership and innovation experience.
Experience using assessments to improve teaching and programs is a plus.
Ability to perform scholarly and research activities appropriate for a teaching institution.
Proficiencyin Microsoft Office software programs.
Preferred previous active experience in higher education
$67k-80k yearly est. Auto-Apply 35d ago
Quality Improvement Analyst
Yale University 4.8
New Haven, CT jobs
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$90,000.00 - $165,750.00
Overview
In 1971, Yale University established Yale Health to provide health services to its faculty, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world.
Our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy.
Yale Health is seeking a Quality Improvement Analyst who will collaborate with operational leaders to ensure accurate claims processing and network compliance. This is a remote role. The Quality Improvement Analyst promotes quality claims management by collaborating with other leaders to detect improvement opportunities and implement corrective actions.
This is a 2-year Fixed Duration, remote position
Schedule: Full-Time - 37.5 HRS, Monday - Friday, 8:30 a.m. - 5:00 p.m. EST. Occasional evenings, weekends or holidays/recess may also be required.
Required Skills and Abilities
1. Working knowledge of medical terminologies and coding, proven experience in a claim's environment, and understanding of HIPAA Confidentiality laws.
2. Excellent written and oral communication, interpersonal, and negotiation skills with a demonstrated ability to prioritize tasks as required. Demonstrated problem-solving/analysis skills.
3. Proven experience building and running SQL queries. Demonstrated experience with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
4. Strong analytical aptitudes, communication, and comprehension capabilities.
5. Enthusiastic attitude, cooperative team player and demonstrated ability to adapt to new or changing circumstances.
Preferred Skills and Abilities
Principal Responsibilities
Principal Responsibilities
1. Audit system configuration against provider contract requirements.
2. Identify fee schedule, provider rate, and benefit setup discrepancies.
3. Collaborate with IT and operations to resolve claims configuration gaps.
4. Perform routine and complex audits of claim transactions processed within our Production a to validate results and communicate exceptions.
5. Detailed review of internal and external reporting.
6. Support quarterly claim audits and updates.
7. Assess the impact of configuration changes by processing claim adjustments, manual claim entry, void-reissue of payment, etc.
8. Support new claims adjudication by validating benefits and claims logic were loaded correctly.
9. Develop and prepare reporting results of findings from process audits and testing. 10. Assisting in identifying the root cause of errors inline to system configuration vs manual processing.
11. Assist in drafting reimbursement policies.
12. Support network assessment and gap identification.
13. Help identify solutions for system issues impacting claim processing results.
14. Provide audit feedback to the claim's leadership team when a need for group and/or individual training has been identified.
15. Perform focus audits, create ad hoc reports and summarize results for management and/or client.
16. Perform other duties as assigned in support of effective, efficient operations related to provider contracting and reimbursement.
Required Education and Experience
Bachelor's degree and a minimum of 5 years of advanced claims adjudication experience including facility, professional and ancillary claims; and a minimum of 3 year's experience auditing of claims adjudication.
Job Posting Date
01/16/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (M6)
Time Type
Full time
Duration Type
Staff Fixed Duration (Fixed Term)
Work Model
On-site
Location
55 Lock Street, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
$90k-165.8k yearly 9d ago
Student Financial Assistance - Assistant Director for Student Financial Assistance
Sacred Heart University 4.3
Fairfield, CT jobs
Assists in the development and maintenance of departmental databases, including daily electronic and paper communications. Responsible for general counseling of students/parents and ensures effective collaboration and SFA front office to maintain compliance and exceptional service. Additionally assists with management of a federal and university funded student employment program.
Principal Duties & Responsibilities
The Assistant Director must project a positive public relations image and must be responsive to the goals and objectives of the University.
General student financial aid counseling, including alternative financing and scholarship searches.
Provides support for data integration/transmission, file maintenance, data entry, and organizing paperless system.
Assist in daily office communications such as; paper and electronic award communications, missing information emails, answering phones, SFA emails, and greeting walk-ins.
Oversee work study and student employment programs for 3,500+ students, managing payroll of $6M+ from federal and university funds.
Monitor and troubleshoot Dayforce payroll system; liaise with Payroll and IT as needed.
Ensure accurate and timely communication regarding work study eligibility, renewals, and compliance.
Support loan coordinators in their administration and processing student loan programs, ensuring accuracy, compliance, and timely completion of related tasks.
Check activities and transactions with the Office of Student Accounts.
Assist in training graduate assistants and support staff.
Participate in all SFA Office and Divisional activities including but not limited to University Open Houses, Admitted Student Days, Orientation, Welcome Weekends, Information Sessions, etc.
All other duties as required.
Knowledge, Skills, Abilities & Other Attributes
Bachelor's degree required.
Previous higher education financial aid experience is preferred.
Excellent customer service skills.
Bilingual is a plus.
Excellent computer skills. Experience with CSS Powerfaids and/or U.S. Department EDE systems is strongly preferred.
Competencies:
Information Management
Judgment, Problem Analysis and Problem Solving
Decision making, Planning and Organizing
Communication Skills
Teamwork and Adaptability
Unusual Working Conditions
Fast-paced office with very heavy interpersonal communication. Weekend and evening office hours are required. During holidays, staff are considered essential and are often required to be on campus or work remotely.
$57k-84k yearly est. 3d ago
Comfort Advisor, Outside Sales
Zephyr 4.3
Glastonbury, CT jobs
Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.
We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.
About This Role
As a Comfort Advisor you will assist our clients with their heating and cooling needs and present solutions to make their personal space more comfortable. Each day, you'll meet with clients in their homes. You maximize your time with them by providing useful information about our products and making sound recommendations as if it was your own home.
Back at the office (located in Glastonbury, CT), when necessary, you'll assemble quotes and proposals for clients. You'll also attend a myriad of staff training sessions in order to stay current on product offerings & influence techniques. You'll have the opportunity to use your knowledge to train new employees. This role will have a very tangible impact on sales volume in your territory.
What You'll Do Here
Meet with clients in their homes and professionally advise them in determining the correct heating and cooling system solutions
Educate clients on HVAC replacement equipment and in-door air quality products
Follow up with clients throughout the sales and installation process
Work with the installation coordinator to ensure a seamless client experience
Build long-term successful client relationships
We'd Love to Hear From You If You Have
You have 4+ years of outside sales experience and are looking for an opportunity to lead and make money
A strong communicator and a natural at explaining basic maintenance suggestions to clients
You've got ample knowledge of HVAC equipment and maintenance needs
Active Driver's License
Tech Savvy - The ability to use tablets and learn work related software with ease
Verifiable experience to develop quotations and proposals
Past experience meeting with clients in their homes is desired
Time management, organization and presentation skills
Sales pipeline management skills
Demonstrable analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals
Willingness to work evenings & weekends when needed
The compensation range for this role is $100,000k+/annually, depending on experience, certifications, and qualifications. This position may also be eligible for additional incentives, overtime, and benefits in accordance with company policy.
Benefits and Perks
Competitive Pay: Significant base salary and bonus opportunity
Benefits: We offer top-notch benefits!
Various medical, dental & vision plans, including 100% employer covered options for you and your family
401(k) match up to 3.5%
100% Company paid long & short-term disability and life insurance
Cell phone reimbursement and work-from-home stipend
Flexible spending accounts for health and dependent care
Training and Career Growth: We are scaling quickly and would support this person's career growth and development
Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy
Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
$56k-98k yearly est. Auto-Apply 16d ago
Compliance Auditor
Yale University 4.8
Connecticut jobs
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$68,000.00 - $120,500.00
Overview
Coordinate and conduct medical billing audits for the Yale Medicine Administration. Evaluate medical billing, coding and documentation for 18 clinical departments under the direction of the Compliance Officer. Provide training and feedback to physicians and departmental personnel who have responsibilities with billing activities. This opportunity is currently remote (work from home, in or outside CT) for a position located in CT. CPC or similar certification needed within 12-18 months.
Required Skills and Abilities
1. Demonstrated knowledge of ICD-10 and CPT-4 coding and billing practices.
2. Ability to interpret operative and procedural reports.
3. Well-developed oral and written communication skills.
4. Strong attention to detail with the ability to analyze data.
5. Proficient in Microsoft Word, Excel, and Access.
Preferred Skills and Abilities
1. CPC credentials preferred.
2. Computer skills including Epic, WEBI, Word, Excel, and Access.
3. Proven experience in healthcare auditing, Medicare and Medicaid, or related clinical field.
4. Proven experience in healthcare auditing, Medicare and Medicaid, or related clinical experience.
Principal Responsibilities
1. Primary responsibility is to complete audits of departmental compliance chart reviews and to participate in audits requested by third party payors. 2. Assess provider documentation for IDC-10 and CPT-4 coding accuracy, compliance with University and government regulations. 3. Obtain and review charge documents, encounter forms, medical records and billing procedures. 4. Evaluate results, identify system control weaknesses and in conjunction with department management, develop plan of action and solutions based on audit results. 5. Participate in the implementation of corrective action changes. 6. Design and maintain accurate tracking logs, including spreadsheets, of all ongoing investigations. 7. Follow up on corrective action. Report findings to the Compliance Officer, PFS and University Auditor as needed. 8. Conduct training sessions with individual physicians and/or departments on medical billing compliance. Provide input on areas and subjects where education is needed. 9. Advise and assist in development of training materials and programs for clinical and billing staff relative to accurate coding, documentation billing and regulatory guidelines. 10. Conduct data analysis. Generate reports using Query tools to identify trends and problem areas for focus of internal audits. 11. Participate in the ongoing implementation of the Compliance Program. Knowledge of University Medical Billing Compliance Plan, operations and procedures. 12. Stay abreast of best practice coding and auditing practices and regulatory changes. Maintain CPC designation by obtaining necessary CEUs on an annual basis. Required Education and Experience Bachelor's in Health Care Management, Finance, Business or Nursing or a related field. Five years' experience in multi-specialty group practice, academic plan or hospital or an equivalent combination of educational and experience.
Job Posting Date
01/06/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (24)
Time Type
Full time
Duration Type
Staff
Work Model
Remote
Location
221 Whitney Ave, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
$68k-120.5k yearly Auto-Apply 21d ago
Camp America - Operations Assistant
American Institute for Foreign Study 4.3
Stamford, CT jobs
Camp America Operations Assistant (Temporary/Seasonal)
Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m. EST, with occasional evening and weekend work Employment Type: Temporary/Seasonal (February through late August)
Pay Rate: $20/hour
About Camp America
Camp America, a division of AIFS, has been placing international students at summer camps across the United States for more than 50 years. We partner with hundreds of camps nationwide and are a leading provider of international camp staff. Our team is committed to delivering a high-quality, full-service experience for both camp directors and international participants, ensuring a safe, rewarding, and memorable summer.
Position Summary
Camp America is seeking two to three Operations Assistants to join our seasonal operations team from February through August. This hybrid, temporary role supports the logistics of international staff travel and arrival, working closely with internal teams, camp directors, and participants to ensure a smooth and safe experience throughout the summer. The Operations Assistant plays a key role during peak travel and arrival periods and provides ongoing operational and participant support.
We are looking for individuals who are passionate about summer camp, cultural exchange, and delivering excellent customer service in a fast-paced, seasonal environment.
Key Responsibilities
Responsibilities include, but are not limited to:
Travel & Arrival Logistics Coordination
Research, maintain, and update travel-to-camp instructions
Communicate daily with camp directors and international counselors regarding arrival plans
Review flight itineraries and coordinate changes as needed
Participant Support & Customer Service
Serve as a first point of contact via email, phone, and WhatsApp for participant inquiries related to travel, visas, arrival procedures, and camp placement
Respond promptly and professionally, particularly during high-stress situations such as flight delays or arrival-day issues
Administrative & Operations Support
Collect and track compliance documentation, including business licenses and camp profile information
Monitor international participants during their time at camp to ensure government compliance
Maintain accurate data and records within internal systems
General Operations Support
Assist with additional operational tasks as needed to support the smooth delivery of the Camp America program
Provide occasional weekend support during peak arrival and travel periods
Qualifications
Required Qualifications
Proficiency in Microsoft Office (especially Word and Excel) and ability to learn internal CRM or database systems
Strong written and verbal communication skills, with the ability to interact professionally and empathetically with diverse audiences
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
Ability to remain calm, focused, and solution-oriented in high-pressure situations
Availability to work several weekend days in June and July
Authorization to work in the U.S. and willingness to comply with required employment verification procedures
Preferred Qualifications
Experience with international education, cultural exchange programs, summer camps, or participant-facing customer service
Familiarity with travel coordination, visa processes, or group logistics
Experience using CRM systems, databases, or data-entry tools
Multilingual skills or demonstrated cultural awareness and sensitivity
Ability to work both independently and collaboratively in a fast-paced, seasonal team environment
Work Schedule & Location
This is a temporary hybrid position running from February through mid-to-late August. The role requires:
In-office work in Stamford, CT on Tuesdays and Wednesdays
Remote work on remaining weekdays
Standard hours of 9:00 a.m.-5:00 p.m. EST, Monday-Friday
Occasional evening hours and approximately 3-4 weekend days during June and July
AIFS offers a casual work environment and is conveniently located near the Merritt Parkway. A shuttle from the Stamford train station is available if needed.
Equal Opportunity Employer:
AIFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#AIFSCareers
$20 hourly 11d ago
Manager, Strategic Partnerships - TN/KY/MS Remote
Post University 4.1
Waterbury, CT jobs
ELIGIBLE CANDIDATES MUST LIVE IN THE NASHVILLE OR MEMPHIS AREA
Post University seeks a highly skilled Strategic Partnerships Manager (SPM) to join our rapidly growing team. This business development position will support our healthcare partners' educational goals through outreach, promotion, and onsite activities. Your exceptional relationship-building, people skills, and ability to uncover strategic opportunities for partner and organizational success will be utilized as you represent the organization at various engagements, including educational fairs, orientations, presentations, regional and national conferences, and other meetings/events.
We seek self-motivated, self-disciplined, and enthusiastic team members to position Post University as the desired destination for working nurses and healthcare professionals to continue their education. To perform this job successfully, you must possess a sales mentality, an altruistic personality, and the ability to uncover, recognize, and seize strategic opportunities. Reporting to the Regional Director of Strategic Partnerships, the SPM will work with a team of focused, passionate individuals who share the same goals while leveraging their knowledge and experience within the higher education industry.
TERRITORY:
Remote, Nashville, TN or Memphis, TN
The position REQUIRES residence within the designated territory.
The schedule is Monday through Friday with weekends as required.
RESPONSIBILITIES:
Develop and attend events at partner and other healthcare facilities to market programs, generate inquiries and referrals, and deepen/expand relationships that lead to enrollments.
Procure new partnerships, nurture existing relationships, and maintain a consistent pipeline of prospective partnership opportunities.
Meet with current and prospective partners to understand their goals and develop student-facing activities to support those goals.
Meet and exceed monthly events and lead goals within the assigned partnership base.
Maintain and document activity in CRM, and adhere to all internal requirements for documentation, processes, and regulatory requirements.
Completes other duties as assigned.
MINIMUM QUALIFICATIONS & COMPETENCIES:
To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
You must reside in a major metropolitan area within the assigned territory.
BA/BS in a directly relevant discipline - a master's degree is a plus.
3-5 years of successful B2B sales/business development experience.
2+ years providing educational services and benefits are a plus.
Have/can establish strong relationships within healthcare and other key industries.
Ability to quickly build rapport, inspire trust; and engage diverse populations in individual and group environments.
Experience presenting to/interacting with audiences at all levels, including executive.
Relationship development via cold-calling, face-to-face interactions, phone outreach, professional/social networking, and written communication.
Motivated, ambitious, energetic, service mindset, strategic thinker.
Possess excellent verbal and written communication skills.
Flexible and adaptable, a team player, enjoys collaboration and sharing successes, and possesses great integrity.
High level of proficiency - Microsoft Office (Word, PowerPoint, Excel, Microsoft BI)
Must be able to travel within the territory (up to 70%) and to conferences as needed (10%)
$69k-87k yearly est. Auto-Apply 60d+ ago
Online English Teacher ( Remote )
Pierre Strand 4.8
New Haven, CT jobs
Are you a truly exceptional North American teacher, fuelled by the desire to ignite a passion for learning in those you teach? We invite you to embark on a rewarding journey of personal and professional growth while making a positive impact on students through the art of teaching English.
Key Responsibilities
Deliver engaging English lessons to kids students
Create a dynamic and fun classroom environment
Lead discussions, assess student performance, and provide feedback and grading of homework
Minimum Requirements
Completed Bachelor's Degree or higher (Anyfield)
Accredited, completed 120-hour or above TEFL,TESOL, CELTA or TEYL
At least 1 year of teaching or tutoring experience
English first language speakers from the USA or Canada
Computer literate with a clear criminal record
Engaging and inspiring communication skills
Punctual and precise timekeeping
Technical Requirements:
PC specifications: Intel Core™ i5 *********** (4 CPUs) or greater, 8GB RAM or greater
Backup power: Uninterrupted Power Supply (UPS) with a battery life of 4-5 hours (2000VA) Internet connection: Stable fiber connection, minimum 20 Mbps upload and download speeds Accessories: Noise-cancelling headsets, HD web camera, and a tidy, well-lit, and quiet teaching environment
What Awaits You:
Career Advancement: Countless opportunities await your upward trajectory into more senior roles.
Dedicated Support Team: We've got your back with all the materials and human support you need to shine.
Professional Development: Our Inspire Academy offers a treasure trove of free courses, allowing you to chart your professional growth at your own pace.
Personal Development: Join our Evolve program and revel in wellness, fitness, fun, and community events-all from the comfort of your home.
Position Details:
Start Date: Immediate
Teaching Hours: Peak hours are Monday to Sunday 7 PM to 9 PM Beijing time. Extra hours can be taken on Saturdays and Sundays between 9 AM and 7 PM Beijing time
Students: Kids aged 4-11 years based in China
Class duration: 25 and 55 minutes (one-on-one classes)
Remuneration: Set base rate of 12 USD per hour
Location: Fully Remote
$48k-71k yearly est. 60d+ ago
Software Engineer - Remote (SU)
Post University 4.1
Waterbury, CT jobs
We are seeking a mid-level Software Engineer to join our engineering team. You will develop and maintain our learning platform using modern web technologies across the full stack.
Responsibilities
Design, develop, and maintain scalable web applications using React/TypeScript frontend and .NET backend
Build RESTful APIs using ASP.NET Core and integrate with cloud services
Implement responsive UI components using modern React patterns and component libraries
Write unit and integration tests to ensure code quality and reliability
Collaborate with cross-functional teams to deliver features
Participate in code reviews and maintain coding standards
Troubleshoot and debug production issues
Contribute to infrastructure-as-code and cloud deployment pipelines
QUALIFICATIONS:
The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required Qualifications
3-5 years of professional software development experience
Strong proficiency in React and TypeScript
Solid experience with C# and .NET (ASP.NET Core)
Experience with modern frontend build tools (Vite preferred)
Experience with state management libraries (Redux Toolkit or similar)
Knowledge of RESTful API design and development
Experience with relational databases (PostgreSQL preferred)
Experience with Entity Framework Core or similar ORMs
Understanding of authentication/authorization patterns (JWT)
Experience with version control systems (Git)
Strong problem-solving and debugging skills
Good communication skills and ability to work in a team environment
Preferred Qualifications
Experience with AWS services (S3, ECS, DynamoDB, CloudWatch, Lambda)
Infrastructure-as-code experience (AWS CDK or Terraform)
Experience with Docker and containerized deployments
Experience with modern testing frameworks (Vitest, Playwright, React Testing Library)
Experience with UI component libraries (Ant Design, DevExtreme)
Experience with Storybook for component development
Familiarity with SCSS/Sass for styling
Experience with React Hook Form and form validation (Zod)
Experience with Chart.js or similar data visualization libraries
Knowledge of Stripe integration for payment processing
Experience with Serilog or similar structured logging frameworks
CI/CD pipeline experience (Bitbucket Pipelines or similar)
Understanding of microservices architecture patterns
Technical Stack
Frontend:
React 18, TypeScript, Vite
Redux Toolkit, React Router
Ant Design, DevExtreme
SCSS/Sass
Vitest, Playwright, Storybook
Backend:
.NET 9.0, C#, ASP.NET Core Web API
Entity Framework Core, PostgreSQL
AWS Services (S3, ECS, DynamoDB, CloudWatch, Lambda)
JWT Authentication, Serilog
Infrastructure & DevOps:
AWS CDK (TypeScript), Docker
Bitbucket Pipelines
Education
Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent practical experience.
$60k-71k yearly est. Auto-Apply 60d+ ago
Grant Facilitator (Part-Time) / Anticipated
New London Public Schools 4.4
New London, CT jobs
New London Adult & Continuing Education
TERMS OF EMPLOYMENT: $35/ hr, Hourly, part-time, flexible work schedule with remote work opportunity.
JOB GOAL: To facilitate the development, implementation, and monitoring of Program Enhancement Project (PEP) grants that support effective educational programming and operational needs of New London Adult Education, while ensuring compliance with all federal requirements.
TYPICAL DUTIES AND RESPONSIBILITIES:
In collaboration with the Adult Education Director, writes, administers, implements, monitors, and evaluates applicable federal grants.
In collaboration with the Adult Education Director, collects data and prepares reports for all applicable grants.
Attends required meetings and conferences associated with federal grant compliance.
Prepares regular reports, develops and maintains grant budgets, written records, as well as disseminates program information to appropriate stakeholders.
Works with professional staff and designated committees in planning, carrying out, and assessing programs.
Serves as liaison and support to the Director of Adult Education and to students, staff, and other stakeholders involved in the various programs.
Research and monitors potential grant opportunities and application deadlines.
Other duties as assigned.
MINIMUM QUALIFICATIONS: At least five (5) years of Program Enhancement Project (PEP) grant writing and grant management experience. Prior experience working in an environment with adult learners.
PREFFERRED QUALIFICATIONS:
Bilingual, English and Spanish
Experience with Connecticut State Department of Education Grants
Experience seeking partnerships and grant opportunities with a variety of community organizations
Proficiency utilizing adult education assessment tools, CASAS eTesting, and data to meet requirements and performance measures as set forth by:
The State of Connecticut Bureau of Health/Nutrition, Family Services and Adult Education
Adult Education and Family Literacy Act
State of Connecticut WIOA Unified Plan
EWIB performance criteria
$35 hourly 28d ago
Investments Student Worker
The University of Connecticut Foundation 4.3
Storrs, CT jobs
The UConn Foundation is seeking an Investments Student Worker to assist in updating related reports, and in maintaining up to date information on current and potential investment managers. This is a hybrid position requiring flexibility in in-office days on the Storrs campus and remote work.
Primary Responsibilities
Assists with data input and retrieval of manager information for analysis. Produces related portfolio and manager analytical reports. Updates manager information in due diligence database for current and prospective managers.
Updates reports for various constituents for review by Associate Director of Investments
Performs portfolio related projects as assigned by Associate Director of Investments
Qualifications
Key Competencies
Enrollment at the University of Connecticut majoring in Finance, Economics or Financial math preferred.
A student in good standing related to grade point average and student code of conduct.
Strong analytical skills and proficiency with investment analytical software programs.
Strong Microsoft Office knowledge, specific to Excel and PowerPoint.
Ability to work independently in a hybrid work setting and complete tasks as assigned with high degree of accuracy.
Minimum of 10 hours per week with the Maximum of 20 hours per week
Solid communication skills.
Ability to maintain confidentiality concerning Foundation investments and other information.
Ability to interact in a professional manner as a representative of the Foundation on campus.
Appropriate conduct when interacting with other Foundation employees and departments as a representative of the Treasury Services department.
Values diversity and inclusion in the workplace
Education & Experience
Enrollment at the University of Connecticut
A student in good standing related to grade point average and student code of conduct.
$31k-40k yearly est. 15d ago
SVP, Global Chief Compliance Officer (Open to Remote)
Reinsurance Group of America 4.7
Connecticut jobs
You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
The Senior Vice President, Global Chief Compliance Officer (Global CCO) is RGA's most senior compliance executive and a key member of the Global Law & Compliance leadership team. Reporting to the EVP & Chief Legal Officer, and working closely with Enterprise Risk Management, the Global CCO is responsible for establishing, leading, and continuously enhancing RGA's global compliance, ethics, fraud, and privacy program. This role ensures strong governance, a culture of integrity, and sustainable business growth across RGA's international footprint.
Location: Ideally located in one of RGA's offices in a hybrid work arrangement (St. Louis, MO Headquarters, RGA's newly-opened office in New York City, RGA International's Toronto office), the successful candidate may also work in a full remote arrangement.
What you will do:
1. Enterprise Compliance Leadership, Strategy & Framework
* Lead the design, execution, and oversight of RGA's global compliance, ethics, fraud, and privacy programs.
* Partner with the Chief Legal Officer to align compliance strategy with legal risk management, regulatory obligations, and enterprise objectives.
* Maintain an objective, independent compliance function that integrates effectively with Global Law & Compliance.
* Establish and govern a global compliance framework-policies, standards, and programs-ensuring consistent application across all regions.
* Ensure compliance governance aligns with ERM and supports RGA's risk appetite and risk-based decision-making.
2. Ethics, Conduct, Investigations & Fraud Oversight
* Lead the global Speak Up / Whistleblower Program, ensuring strong protections and consistent investigative standards.
* Oversee investigations involving conduct breaches, sanctions/AML matters, conflicts of interest, and financial crime.
* Partner with Risk and Internal Audit to ensure consistent investigative outcomes and remediation as well as coordinated crisis response and risk assurance activities.
3. Policy Governance, Privacy, Regulatory Monitoring & Emerging Risk
* Oversee development, adoption, training, and enforcement of enterprise-wide policies, including: Code of Conduct, Conflicts of Interest, Anti-Bribery & Corruption, Sanctions/AML, Anti-Fraud/SIU, and Privacy.
* Partner with Technology and Risk to establish governance for data, cyber, and AI-related compliance policies.
* Collaborate with Legal to monitor regulatory developments across all regions.
* Identify and assess evolving risks (e.g., AI, ESG/sustainability, operational resilience, vendor/outsourcing oversight, cross-border data transfers) and recommend mitigation strategies.
* Partner with Risk to assess the operational readiness to comply with new/emerging regulations.
4. Compliance Support for Transactions & Business Growth
* Provide compliance guidance for complex transactions, including reinsurance, pension risk transfer, asset-intensive structures, structured finance, and M&A.
* Advise global and regional leadership on compliance considerations related to new products, market entry, distribution, and client engagement.
5. Global Team Leadership & Organizational Influence
* Lead and develop a global compliance team across all regions.
* Mentor senior compliance leaders and drive professional development, succession planning, and alignment to enterprise standards.
* Build a collaborative and culturally aware global compliance community that champions ethics and integrity.
* Serve as a role model for professionalism, judgment, and accountability.
* Manage compliance resources and budgets effectively.
6. Executive & Board Reporting
* Prepare and present clear, forward-looking compliance reports to the Board, its committees, and senior leadership.
* Provide insights on regulatory trends, compliance risks, conduct themes, investigative outcomes, and remediation progress.
What you bring to the table:
Education & Experience
* Bachelor's degree in Law, Business, Finance, Risk, or related field.
* Preferred: JD, LLM, MBA, or professional credentials (AIRC, CCP, CCEP, CAMS, FRM, CIA).
* 15+ years senior leadership experience in compliance, legal, regulatory affairs, or risk management, preferably in global financial services, insurance, or reinsurance.
* 10+ years managing teams in matrixed global organizations, including experience leading through significant organizational change.
* Demonstrated success designing and operating global compliance programs, governance frameworks, and associated budgets.
* Experience supporting large, complex transactions is highly desirable.
Skills & Abilities
* Exceptional executive presence with the ability to influence the Board, executive leadership, and global business teams.
* Strong commercial judgment and the ability to balance compliance rigor with business practicality.
* High cultural fluency and capability to lead teams across diverse geographies.
* Strategic thinker able to anticipate regulatory shifts and position RGA proactively.
* Collaborative, diplomatic, and effective in navigating ambiguity.
* Deep knowledge of global financial services regulatory frameworks.
* Mastery of compliance risk management, conduct risk, privacy, sanctions/AML, AI/model governance, investigations, and ethics programs.
* Experience leveraging compliance and legal technology, analytics, automation, and reporting systems.
#LI-DL1 #LI-HYBRID
What you can expect from RGA:
* Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
* Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
* Join the bright and creative minds of RGA, and experience vast, endless career potential.
Compensation Range:
$294,100.00 - $443,167.00 Annual
Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.
RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
$294.1k-443.2k yearly 41d ago
English Literature Teacher
Putnam Science Academy 4.0
Connecticut jobs
Primary Role as Private High School English Literature Teacher (Grade 8-12)
Position Type: Full time- 10 month employee
Hours: 7:45am to 2:45pm and 2 activities a month minimum of 2 hours per activity; Academic School Year starts three days before students start classes and three days after students finish; Follows all academic calendar scheduled breaks
Start Date: August 19th, 2024
General Job Description:
A teacher is a 10-month employee.
Benefits:
Medical Insurance
Vision Insurance
Dental Insurance
Paid time off
Bereavement
Work Remotely
Employee discount
Room and board
Job Type: Full-time
Schedule:
Monday to Friday
Education:
Bachelor's (Required)
Work Location: In person
$61k-91k yearly est. 60d+ ago
Referral Specialist, YM CARE Center
Yale University 4.8
Connecticut jobs
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Hourly Range
$31.05
Overview
Within a team-based organizational structure and following departmental/specialty processes, the Referral Specialist acts as the central point of contact for all medical office activity related to patient referrals for a specific specialty. Applies substantial knowledge of medical practices and terminology to critically evaluate all incoming referrals and oversees the coordination and scheduling of all patient ambulatory referrals for the appropriate specialty. Serves as the main contact for all new patient referrals and serves as the principal source of new patient scheduling information for referring provider offices, patients and schedulers. Serves as a principal source of information to patients and others on department/specialty specific scheduling policies, providers, procedures and locations. This opportunity is currently remote (work from home) within CT. Candidates are encouraged to provide a cover letter.
Required Skills and Abilities
1. High degree of initiative with the ability to use sound independent judgement and critical thinking in order to effectively and appropriately manage patient/caller interactions. Ability to utilize active listening skills to accurately assess and direct callers to the appropriate resource.
2. Outstanding interpersonal skills. Warm and compassionate communication style. Extraordinary customer service skills with proven ability to professionally and effectively interact with all members of the patient's care team, including but not limited to: the patient, parent, primary care provider, etc. Demonstrated actions as a caring and motivated team player.
3. Demonstrated ability to handle heavy phone volume. Ability to perform a variety of routine job tasks to meet occasional conflicting demands, time pressures, deadlines or emergencies. Strong organizational skills with a proven ability to pay attention to detail on a wide variety of complex matters.
4. Well-developed and competent in English language, grammar, spelling and punctuation to type accurately, enter all patient information and review medical records. Ability to deal with confidential and sensitive patient information in a professional manner while complying with all HIPAA regulations.
5. Proven record of exemplary attendance, punctuality, and reliability.
Preferred Skills and Abilities
Experience scheduling in a high-volume healthcare related call center/medical practice. Comprehensive knowledge of medical terminology. EPIC scheduling, messaging (i.e. in-basket messages), telephone encounter, and chart review skills. Experience using an electronic medical record system and multi-line telephones. Experience with ACD lines, and call queues. Spanish speaking.
Principal Responsibilities
1. Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems. Serves as principal source of information to students, staff, and faculty on policies, procedures, programs, and office activities. 2. Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets. Monitors expenditures and reconciles financial statements. 3. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 4. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports. 5. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 6. Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material. 7. Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies. Takes minutes or dictation. Performs additional functions incidental to office activities. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.
Job Posting Date
12/19/2025
Job Category
Administrative Support
Bargaining Unit
L34
Compensation Grade
Labor Grade D
Compensation Grade Profile
Time Type
Full time
Duration Type
Temporary / Casual (Fixed Term)
Work Model
Remote
Location
221 Whitney Ave, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
$31.1 hourly Auto-Apply 37d ago
Enterprise Systems Administrator
Connecticut College 4.3
New London, CT jobs
Position Title Enterprise Systems Administrator Department Enterprise Systems -Group Pay Type Exempt Appointment Type (A) Continuing Full-Time Hours Per Week 37.5 Number of weeks 52 weeks per year other - # of weeks 52 Benefits Eligible Full Benefits Geographical Regional Qualifies for Relocation Reimbursement No Work Schedule
Job Description
General Scope of Duties
The Enterprise Systems Administrator plays a key role in supporting and maintaining the institution's enterprise applications, with a strong focus on the ERP system. This is an excellent opportunity for someone early in their career who enjoys learning new software quickly, solving problems, and working independently. The role provides hands-on experience with enterprise systems, software upgrades, and technical administration, while offering room to grow into a deeper technical specialization. The position is part of the Enterprise Systems team and reports directly to the Technical Lead of Enterprise Applications.
Library & Information Technology (L&IT) at Connecticut College, combines the best of libraries and technology services into one dynamic team. This innovative merger offers students, faculty, and staff a treasure trove of resources and services to support study, research, scholarship, and learning. We proudly engage with local and national consortia, including Educause, NERCOMP, the Consortium of Liberal Arts Colleges (CLAC), SIGUCCS, the Oberlin Group, and the Boston Library Consortium.
If you're looking for a workplace that values people, innovation, collaboration, and the occasional coffee-fueled brainstorming session, then Conn College is the place for you. Join us, and be part of a community where you can work hard, laugh often, and make a meaningful impact.
General Duties and Responsibilities
Primary Duties
● Coordinate and schedule system upgrades, working with business areas to minimize disruption.
● When appropriate, apply upgrades and maintenance processes under the guidance of senior staff
● Manage account administration, security roles, and user permissions, within campus enterprise systems.
● Monitor system performance and assist with troubleshooting issues.
● Provide first-level technical support for users and escalate issues when needed.
Secondary Duties
● Document upgrade steps, testing results, and technical procedures.
● Participate in testing and validation of upgrades before deployment.
● Contribute to projects that enhance enterprise applications and business processes.
● Gain experience with additional third-party systems and integrations.
Tertiary Duties and Responsibilities
● Engage in professional development by learning and using new software and tools, and by attending training sessions, seminars, and conferences.
● As appropriate, participate in the life of the College by attending campus events such as L&IT speakers and events, athletic events, gallery openings, arts performances, student exhibits, and other signature experiences.
Education and Skills
* Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and practical experience.
* Strong aptitude for learning new software applications and technical skills quickly.
* Ability to work independently, prioritize tasks, and follow through on commitments.
* Strong problem-solving and analytical skills.
* Good communication skills and the ability to collaborate with both technical staff and business users.
* Familiarity with enterprise applications, databases, or ERP systems is helpful.
Preferred Qualifications Physical Demands
● Ability to remain in a stationary position (sitting) for extended periods.
● Repetitive motions, including typing, using a mouse, and handling documents.
● Ability to communicate effectively in person, via phone, and electronically.
● Visual and auditory ability to complete job-related tasks.
Work Environment:
● This position is initially in-person with potential to work remotely up to two days; After completion of a probationary period the option to work fully remote (with occasional in-person meetings) may be extended.
Driving Required No Salary Range $64,000-$75,000 Note
Connecticut College is committed to fair and competitive compensation. The final offer will reflect the candidate's experience, education, and the institution's pay structure to ensure internal equity.
Applicant Credentialing Thorough applicant credentialing will be conducted on the selected candidate which will include criminal records check, DMV check and depending on the position psychological exam and pre-placement physical.
Posting Detail Information
Open Date 11/13/2025 Applications accepted through Open Until Filled No
$64k-75k yearly 60d+ ago
Hybrid Substitute Teacher (Gr 6-12)
New London Public Schools 4.4
New London, CT jobs
High School Teaching/Teacher
PRIMARY FUNCTION: In the absence of the regular classroom teacher, the Hybrid Substitute Teacher will help students learn subject matter and skills that will contribute to their development as mature, able, and responsible men and women.
TYPICAL DUTIES AND RESPONSIBILITIES:
Teaching, managing the classroom, and building relationships with students
Take attendance
Use positive reinforcement and conflict resolution strategies
Create a learning environment that's appropriate for the students' interests and abilities
Adapt to different learning styles
MINIMUM QUALIFICATIONS:
Minimum of a Bachelor's Degree.
Recommendations from educators who have worked with them in this capacity previously.
Demonstrated ability to manage a classroom group/population of students.
Demonstrated ability to implement plans/instructions provided to them by teachers.
CT teaching certification preferred
PREFFERED QUALIFICATIONS:
Bilingual, English and Spanish
New London Public School District is an Equal Opportunity/Affirmative Action Employer.
Candidates from diverse racial, ethnic, and cultural backgrounds are encouraged to apply.
$34k-38k yearly est. 6d ago
Clinician ITTC - Girls Unit
Waterford Country Schoolorporated 4.0
Connecticut jobs
Competencies:
Initiative
Empathy
Self-Reflection & Growth
Time Management
Conflict Resolution & De-escalation
Effective Communication
Organization Skills
Supervisory Skills
Basic Function:
Ensure residents emotional, medical, social, legal, developmental, and educational needs are being met through direct services and supervisory responsibility for all case management tasks. Provide trauma-informed, evidence-based individual, group, and family therapy following Intensive Transitional Treatment Centers's (ITTC) therapeutic models such as, Solution-Focused Brief Therapy, as well as discharge planning coordination to the residents of the (ITTC).
Evening hours will be required at a minimum of 1 night per week to meet family's needs.
Duties & Responsibilities:
Assist, when available, with intake and admission procedures. Responsible for all admissions information and paperwork.
Complete a clinical interview with a newly assigned child within 24 business hours of admission, including completion of appropriate standardized assessments.
Provide assessment and advocacy, as needed, to minimize disruption in child's education. (E.g. participate in Planning and Placement Team (PPT) meetings, assist in registering for school, etc.)
Responsible for the development of resident treatment plans, including input from the youth, their family and other community linkages, the area office social worker and clinical team, and anyone else who may be helpful in planning the treatment for this youth.
In conjunction with DCF and other ITTC staff, monitor youth treatment plan progress, establish recommendations for continued treatment needs and determine a discharge plan that will aide in a successful transition following their placement in an ITTC.
Complete psychosocial assessments as ordered by DCF, including gathering all information previously completed. Compile all information into a comprehensive final document.
Maintain the resident's clinical file, including detailed contact and progress notes.
Provide clinically relevant information and advocate, as needed, in treatment meetings
Conduct individual, family, and group therapy, following ITTC's therapeutic models such as, Solution-Focused Brief Therapy, and focuses on improving social, communication, adaptive and emotional regulation skills. While providing individualized intervention for specific skill acquisition that will enable the youth to achieve or maintain the most realistic and highest level of independent functioning.
Provide crisis management, assess, and respond to risk such as self-harm, suicidal ideation, homicidal ideation and domestic minor sex trafficking. when needed.
Provide services and support to clients in other WCS programs as assigned by the Clinical Director.
Plan and participate in activities designed to meet resident's zone of proximal development.
Complete discharge summaries for each resident.
Maintain an aftercare caseload and perform functions as outlined in the procedures.
Serve as a member of the ITTC treatment team, participating in staff training, attending periodic workshops and ongoing professional development.
Build developmental relationships with residents of ITTC, providing a positive role model for all students and staff at Waterford Country School.
Serve, on a rotating schedule, as “Administrator On-Call”, being available to the Shift Supervisor on a 24-hour basis for support, assistance, and consultation.
Establish and maintain a positive involvement with other human service agencies and a professional image in the community.
Respond in accordance with agency procedures to situations which require physical and/or emotional intervention with the residents.
Maintain knowledge of and follow Agency policies and procedures as contained in the WCS Personnel Handbook, WCS Procedure Manual, and departmental manuals.
Function as a positive role model for all residents and staff at the Waterford Country School.
Maintain an awareness of and sensitivity to the cultural and socioeconomic differences present among the service population and fellow staff members of WCS, ensuring that cultural needs are respected and supported through the delivery of services and the development and implementation of agency programs and policies in a manner that is free from discrimination and bias relating to race, ethnicity, age, disability, gender, sexual orientation, status as a victim of domestic violence or religious beliefs.
Practice within agency models (e.g. CARE, TCI,), supporting the therapeutic milieu at Waterford Country School for students, Agency staff, volunteers and stakeholders.
Maintain access to and compliance with ethical professional standards of the discipline in which credentialed.
Other duties as assigned by the Program Director.
Limited Telework Capability
Limited ability to work remotely in necessary circumstances as approved by the Program Director, or in the event of a declared weather or other emergency. Telework should be performed in accordance with the Remote Work Policy in the WCS Personnel Handbook.
THIS JOB DESCRIPTION SHOULD NOT BE INTERPRETED AS ALL-INCLUSIVE. IT IS INTENDED TO IDENTIFY THE MAJOR RESPONSIBILITIES AND REQUIREMENTS OF THIS JOB. THE INCUMBENT MAY BE REQUIRED TO PERFORM JOB-RELATED TASKS OTHER THAN THOSE STATED IN THIS DESCRIPTION.
Qualifications
Qualifications:
Master's Level Clinician with an Associate (LMSW, LMFT-A or LPC-A), Independent (LCSW, LMFT, LPC) license or license eligible. Licensed/Certified Alcohol and Drug Counselor Certification (LADC/CADC) or experience with drug and alcohol rehabilitation preferred.
$28k-59k yearly est. 15d ago
Senior Director of Foundation Events (Hybrid)
The University of Connecticut Foundation 4.3
Storrs, CT jobs
The University of Connecticut is a top-ranked national university and health-system with its flagship campus located in idyllic Storrs. Designated a Carnegie Research 1 institution, UConn is the state land- and sea-grant university focused on education, research, and service to the state of Connecticut and beyond. The University serves over 33,000 students across seven campuses, 8,550 first-in-family students, and boasts numerous national championships. UConn Health is a top-ranked health provider that delivers groundbreaking medical education, research, and hospital and clinical services to over one million patients each year. In addition, UConn has nearly 300 scientists who are in the top 2 percent of researchers investigating everything from cancer to AI.
UConn continues its meteoric rise as a top public University with a record number of applications, continued investment in student success, health, and wellness, recruitment of top faculty, innovation in research, and top-tier athletic programs focused on the health and financial literacy of student-athletes. This includes the men's and women's basketball teams, which have brought home three consecutive NCAA National Championship trophies in the last three years. UConn is proud to have 26 national championships across all sports.
Guided by the public launch of our most ambitious campaign in history, Because of UConn The Campaign for UConn Nation, we are moving boldly into the future. The $1.5B comprehensive campaign spans all schools, colleges, campuses and UConn Health and focuses on four pillars designed to make education more affordable and elevate UConn among its national peers.
Students First: making transformative investments in financial aid, student health, career readiness, and life skills to improve time-to-degree and career outcomes.
Academic & Innovation Excellence: driving investment in top faculty and graduate fellows and building the innovation ecosystem of the state and beyond.
Health & Wellness of People & Planet: focusing on patient care, medical research, and development of life-changing technologies that improve healthcare outcomes.
Husky Pride: investing in athletic excellence and supporting a thriving UConn Nation that includes more than 290,000 alumni worldwide.
Because of UConn will have a profound impact on the University. It will double the number of named scholarships, fund scientific breakthroughs and advanced lifesaving therapies, and engage UConn Nation in the life and mission of the University like never before.
We seek the top talent in the country to join Husky Nation and help us drive our mission and UConn into the future. We are committed to a caring and supportive work culture, professional and leadership development, and flexibility for high achievers with a passion for higher education.
We're looking for dedicated professionals to drive success and excellence and exemplify our values.
The UConn Foundation is an equal opportunity, affirmative action employer. We celebrate different perspectives and are committed to a welcoming environment that values your unique experiences and identity. As an organization, we strive for continued growth each and every day.
POSITION SUMMARY
The Senior Director of Foundation Events will provide leadership and expertise in the planning and implementation of alumni and donor events. The Senior Director will develop and implement a global annual events strategy in alignment with Foundation and University goals and priorities while managing the Foundation Events team and overseeing the day-to-day operations.
Primary Responsibilities
Lead the development and implementation of a robust and fully integrated events strategy, including local, national, and international events for advancement efforts.
Oversee the daily operations of the Foundation Events team, including annual planning and goal setting, program development and expenditures, personnel management and overseeing the progress of specific programs.
Work collaboratively across the organization to ensure a cohesive and thorough approach.
Provide leadership in the planning and execution of campus-wide special events, Foundation events, and major organizational initiatives. These may include campaign events, presidential launch, gift announcements, fundraisers, reunions, donor appreciation events, and Athletics fan engagement.
Collaborate with colleagues in development and alumni relations to maximize potential for alumni engagement, as well as to meet fundraising goals and objectives.
Provide leadership for events and activities related to donor recognition, stewardship, and/or cultivation.
Collaborate throughout the Foundation and the University to promote advancement opportunities and priority messages at institutional events.
Manage, implement, and review the Foundation's event policies.
Establish and manage format for systematic event follow-up to ensure continued cultivation/solicitation connections with prospects.
Work with the Advancement Services team to develop event related systems and align these systems to support Foundation events.
Develop a benchmarking program and provide reports on program success, event participation and financial reports to share with the Senior Associate Vice President annually.
Propose and actively oversee the budget for events. Work with and at times negotiate with vendors.
Provide leadership for direct reports and establish well-defined, measurable goals for team members.
Other duties as assigned.
Engagement
Collaborate with your department and other stakeholders to steward donors, engage with alumni, and support Foundation events.
Leadership
Provide visible leadership across the entire organization by engaging in organization-wide activities such as department meetings, all-staff meetings, and staff events.
Qualifications
Key Competencies
Champion for inclusion and diversity both internally and externally.
Outstanding written and verbal communications skills, including ability to effectively communicate priorities and to positively represent the University and Foundation.
Demonstrate experience in program planning implementation and evaluation.
Well organized, creative, with a high level of integrity, initiative and the ability to work in a professional environment with a strong orientation to teamwork.
Ability to work strategically and independently to successfully envision, develop, and implement a comprehensive program, while demonstrating an understanding of organizational awareness.
Ability to engender goodwill among colleagues to implement collaborative approach to alumni and donor stewardship and engagement.
Excellent interpersonal skills and ability to build productive, beneficial relationships with a broad range of constituencies, excellent interpersonal skills, tact, and diplomacy. Including working with senior administrators.
Proficient with customer relations management databases (CRM), event management software (i.e. Stova), and affiliate reporting and management tools, along with how to use social networking as a marketing tool.
Proven ability to manage and execute multiple events of any size up to large scale at any one time.
Demonstrates the ability to manage, train, motivate and coach people effectively within team.
Willingness to work flexible hours (evenings and/or weekends) and travel by air when necessary to attend events.
Requires lifting up to 25 pounds, moving equipment and the ability to move a rolling cart.
Ability to work to the demands of the position, which may exceed a 40-hour work week.
Must possess a valid driver's license issued from state in which employee resides. Employee must maintain at their expense, automobile liability insurance coverage in the minimum amount of $500,000 or a combination of umbrella and automobile liability insurance coverage of $500,000. A certificate of automobile insurance evidencing the limit, must be provided to the Foundation at hire and annually thereafter.
Education & Experience
Bachelor's degree or equivalent combination of education and experience.
7+ years' experience in event planning, specifically large-scale events in multiple venues
Competence in Microsoft Office suite and donor management systems/CRM.
5+ years supervisory experience.
Salary:
The expected salary for this position is $100,000+. It will be commensurate with qualifications and experience, while also placing an emphasis on internal equity.
Benefits:
Benefits start from day one. We offer medical, dental, and vision plans and will make an annual contribution to your health savings account if enrolled in one of the high-deductible health plans offered by the Foundation.
In addition, there are a few other perks to being a UConn Foundation employee:
We offer a generous contribution to your 403(b)-retirement plan to help you plan for retirement.
We place an emphasis on work/life balance. In addition to a hybrid schedule, you will receive thirteen paid holidays, five weeks of paid time off per calendar year, and additional sick time.
We invest in your professional development. Aside from opportunities to participate in various trainings, committees, and conferences throughout the year, you will also be eligible for tuition reimbursement after one year of employment.
Please inform a Human Resources Representative if you need any assistance completing any forms or participating in any part of the application process due to a disability.
$100k yearly 15d ago
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