Quality Analyst - Remote
Detroit, MI jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
Easy ApplyInbound Sales Representative (Remote/Eastern Time)
Ann Arbor, MI jobs
As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
What you will do:
* Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
* Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
* Conduct in-depth initial consultation calls with families
* Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
* Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications:
* Two or more years of experience in inside sales/inbound call center
* History of exceeding sales targets
* Ability to multitask; simultaneously talk on the phone and take notes on the computer
* Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
Schedule:
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation:
* Base Salary: $45,760 ($22.00 an hour)
* On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
* Benefits:
* 401(k) plus match
* Dental Insurance
* Health Insurance
* Vision Insurance
* Paid Time Off
#LI-AR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
* Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\
* Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
* Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
* Win The Right Way: We see organizational integrity as the foundation for how we operate.
* Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
On-call Dosimetrist
Kalamazoo, MI jobs
Location: Remote work with the ability to be onsite for training and periodically as needed. The Board Certified Dosimetrist at WMCC is responsible for using their advanced knowledge to generate radiation dose distributions and calculations according to prescriptions written by radiation oncologists. Typical Job Requirements:
Each day STRIVE to make a difference for your co-workers and the patients.
Responsible to reflect the organizations Core Values in every interaction while at WMCC.
Accurately and effectively performs treatment plans per Radiation Oncologist prescription.
Contours normal structures as requested by Radiation Oncologist.
Performs image fusion (PET, MRI, diagnostic CT, etc.) as requested by Radiation Oncologist.
Performs EQD2 calculations as requested by Radiation Oncologist.
Appropriately and accurately constructs patient specific items.
Keeps current on new planning techniques, devices and methods.
Maintains working knowledge of and adheres to all universal precautions and principles of radiation safety.
Assists Medical Records in coordinating receipt and export of previous RT treatment records, including Dicom data to ensure continuity of care.
Requests and imports Dicom imaging for treatment planning from partner hospitals.
Regular and predictable attendance.
Required Education: A Master of Science Degree in Medical Dosimetry or a Bachelor's degree in a science related subject. Board Certification by the MDCB required. Required Knowledge and Skills: Working knowledge of radiation safety required. Previous experience in health care environment highly desirable. Excellent interpersonal skill to interact effectively with management, employees, peers and the public. Demonstrated ability to effectively communicate verbally and in writing. Ability to use critical thinking to interpret, comprehend and complete complicated and detailed projects in a timely manner. Ability to organize, prioritize and work independently. High degree of integrity to keep confidential all information related to WMCC patients, employees, physicians, and institution related information. Ability to accept and apply feedback.
Remote Work From Home Data Entry
Michigan jobs
Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input
We are
Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
You must apply on our website only.
Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. If you are looking for a part time remote work from home job, this is a great position for earning a good extra income.
Earn Part time income from the comfort of your home. This work allows you to:
Work on your time - you work when you want.
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - If you choose
Get started today by visiting our web site - and once there follow instructions as listed
Qualifications
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
Benefits
Earn Part time income from the comfort of your home
Work on your time - you work when you want
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - If you choose
Social Worker Supports Coordinator (LLBSW/LBSW)
Norton Shores, MI jobs
Senior Resources Mission Statement: To provide a comprehensive and coordinated system of services designed to promote the independence and dignity of older persons and their families in Muskegon, Oceana, and Ottawa counties - a mission compelling us to focus on older persons in greatest need and to advocate for all. Social Work Supports Coordinator You must be a Licensed Social Worker to fill this role. Full Time / Exempt / Full Benefits Starting Pay Range: $47,034-57,000 (Dependent on Experience) Benefits Include: Life & AD&D and Short Term Disability Insurance coverage. Health, Vision, Dental, Long Term Disability, and other supplemental insurance are offered. Flexible Spending Account and Dependent Care Spending Account options. 403(b) Retirement fund with 5 % company match. Sick Leave accrual 3.00 hours per pay for full-time staff. Vacation Leave accrual - new hires starting at 4 hours per pay for full time. (11) Paid Holidays Flexible Scheduling Longevity Pay - after 5 years with the organization. Qualifying employer for the Federal Public Service Loan Forgiveness Program Provide social work supervision for LLMSW and LLBSW. Paid CEU options Mileage Reimbursement Remote Work Options (Internet reimbursement for remote work settings) Company Cell Phone Friendly and Supportive work environment Fun Outreach Committee (All welcome to join) Learning, Educate, Appreciate, Develop Committee (ALL are welcome to join) Awesome Co-Workers GENERAL DESCRIPTION: Performs assessment of and coordinates activities related to Care Management participant's social, emotional, and financial needs. Plans for care to meet these needs and assesses entitlement programs and basic need services. Implements long-term care services plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conducts functional assessment of client health needs.
Using a person-centered approach, develop a plan of care in conjunction with the participant, all allies of the participant who wishes to be involved in the planning process, and the participant's physician. Assist participant with setting both frequency and duration of services, and implement the plan as approved by the participant.
Provides advocacy and arrangements for care not available in the formal network (i.e., socialization, service needs) as specified in participant plans of care.
Monitors participant condition and provision of service pertaining to plans of care. Adjust the plan as determined through reassessment or normal monitoring. Maintain communication with the participant's family and physician.
Maintains participant files and a tracking system for participants applying for and receiving entitlement services, and other pertinent program records.
Seeks clinical consultation from supervisory staff as needed to assure high-quality plans of care.
Manages participant's eligibility process for financial assistance, including communications with DHHS Eligibility Specialist and preparing and tracking necessary applications.
Keeps current on gerontological social work trends and skills needed to be successful.
Adjust to changing guidelines regarding the MI Choice Waiver contract, etc.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Must possess a valid Michigan driver's license.
* Must have reliable transportation, provide current proof of automobile insurance, and be able to drive.
* Must be a current Michigan Licensed Social Worker.
* Must have annual testing/review for tuberculosis. * Must be able to pass all background checks.
EDUCATION and/or EXPERIENCE: Bachelor's degree in social work from a four-year college or university with two to three years of experience. Must have a current State of Michigan Social Worker license. (LLBSW or LBSW) A minimum of one year of home care experience is preferred. Experience working with the elderly and/or disabled adults preferred.
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Marquette, MI jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyKey Account Representative (Remote)
Ann Arbor, MI jobs
Headquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients' projects to completion.
Our mission is to make research possible. That starts by employing a talented and highly qualified group of experts that develop the tools to support research scientists.
Currently, we are looking to add a Key Account Representative to our Sales team:
Responsibilities and Objectives
Manage strategic key accounts, serving as the primary point of contact for all commercial, contractual, and operational communications.
Oversee the lifecycle of new and existing partnerships, including inquiry management, opportunity qualification, sales quotations, forecasting coordination, and overall partner experience.
Lead and support contract and supply agreement activities, including drafting, negotiating, renewing, and maintaining pricing schedules, service terms, and amendment documentation.
Conduct market research, competitive analysis, and partner feedback reviews to identify growth opportunities and support strategic account expansion.
Act as a liaison between account partners and internal teams such as Sales & Marketing, Customer Service, Project Management, Supply Chain, and Chemistry/Operations to ensure seamless information flow and execution.
Attend and support industry conferences, trade shows, and partner events as needed to represent the company and strengthen key relationships.
Provide periodic account reports, contract status updates, and opportunity reviews to internal stakeholders.
Deliver quarterly business reviews (QBRs) demonstrating partnership activity, growth metrics, contract developments, and progress on strategic projects.
Requirements
Education: Bachelor's degree in a scientific discipline (biochemistry, biology, chemistry) or related business/technical field.
Experience: Minimum three years of account management, customer service, supply chain/ distribution support, or sales experience. Experience working with contracts or supply agreements and/or laboratory or technical environments is preferred.
Proficient in Microsoft Windows, Excel, PowerPoint, CRM platforms, and general business software.
Strong understanding of commercial agreements, negotiation fundamentals, and partner management.
Availability to travel to tradeshows and conferences, limited overnight travel may be required - must possess and maintain a valid driver's license.
Excellent written and verbal communication skills; ability to convey information clearly to both technical and non-technical audiences.
Highly organized, detail-oriented, and capable of prioritizing multiple ongoing projects independently.
Reliable and team-oriented with strong follow-through and a customer-focused mindset.
Availability to work a remote schedule during normal business hours.
Demonstrate Cayman's Core Values - Integrity, Collaboration, People, Learning, and Excellence.
What we Provide
Competitive compensation
Medical, dental and vision insurance
Generous paid time-off (4 weeks) for vacations, sick and/or personal reasons
Over 10 paid holidays per year, including the week of 12/24 through 1/1
401(k) plan
Tuition Reimbursement and Student Debt Payment Program
Life and disability insurance plans
Flexible spending accounts for medical and dependent care (FSA)
Fun employee events all year long
Flexible work schedules
Employee assistance program
Casual dress
Onsite Gym Facility
Companion Caregiver
Rochester, MI jobs
We are looking for caregivers that are interested in learning and growing their skills within the senior care industry. Our Companion Caregivers are not only reliable, dependable and honest, but also compassionate and caring. RESPONSIBILITIES
Providing companionship and conversation
Assisting with personal care tasks such as bathing, grooming, dressing, bathroom needs, and feeding
Performing light housekeeping tasks such as laundry and linen changing
Laying out clothes and assisting with dressing
Planning and preparing meals
Providing medication reminders
Providing transportation to and from appointments
Helping family members learn safe care techniques
QUALIFICATIONS
Ability to treat clients with dignity and respect
Ability to interpret the client's provided plan of care
Valid driver's license and transportation
Ability to be flexible and adapt to new situations
Tolerance to small pets (i.e. dogs and/or cats)
Must be able to be reached via phone or email for shift schedules, client updates and/or emergencies
Able to lift a minimum of 25 lbs
Prior experience with dementia patients and senior care, a plus!
WHY JOIN THE INDUSTRY?Competitive compensation
Flexible scheduling
Training and support for our caregivers
This is a remote position.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
Auto-ApplyFacilities Maintenance Support
Michigan jobs
JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
Job Summary
Directs and partners with home office teams and campus leaders on the efficient operations of the campus Facility Operations and Environmental Services teams. Monitors operations for efficiency and safety and ensures that all applicable regulatory requirements are met. Assists in new construction projects and bed additions and partners with company vendors to ensure the highest levels are service are being provided.
Roles and Responsibilities
* Ensures all facility operations and environmental services programs are achieved at the campus level through management of assigned Home Office Support.
* Focuses on maintenance audits, room, equipment preventative maintenance, Life Safety Survey, management of capital equipment replacement and overall, first impression of campus interior/exterior.
* Partners with Divisional Vice Presidents to ensure assigned Home Office Support are following cultural expectations, sales goals, and directional needs as requested.
* Provides recommendations on modifications to policies and procedures as well as offer new best practices ideas to improve company services.
* Conducts campus visits and ensures assigned Home Office Support are getting to campuses as frequented as needed to assure that standards are implement, met, and followed.
* Aids campus and leaders in the event of an emergency affecting the Life Safety System or structural integrity of the campus.
* Partners with construction staff for the completion of new construction and bed additions.
* Assists with resources and guidance for obtaining supplies and equipment.
* Partners with vendors to ensure campuses receiving the highest levels of service are being provided.
* Assists in the development of new training programs to ensure that plant operations and environmental services teams are current and up to date with regulatory and company standards.
* Partners with senior leadership, Home Office Support teams, and campus leadership to ensure accountability and execution of financial budgets and controllable expenses and parameters for the Plant Operations and Environment Services departments.
* Communicates with State Surveyors as needed pertaining to Life Safety Survey issues.
* Supports the execution of environmental protocols and procedures.
* Oversees and maintains current education with fire life and safety and building code regulations and develop corrective plans for fire life safety deficiencies.
* Develops, manages, and executes 5-year capital plans for multiple buildings through property condition assessments.
* Other duties as assigned.
Qualifications
Education: Associate Degree
Experience: 1-3 years
Licenses and Certifications
Bachelors Preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-IN-
Central North Division
IN
BENEFITS
* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!
TEXT A RECRUITER
Lauren **************
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.
Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
Other Details:
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
Directs and partners with home office teams and campus leaders on the efficient operations of the campus Facility Operations and Environmental Services teams. Monitors operations for efficiency and safety and ensures that all applicable regulatory requirements are met. Assists in new construction projects and bed additions and partners with company vendors to ensure the highest levels are service are being provided.
Roles and Responsibilities
* Ensures all facility operations and environmental services programs are achieved at the campus level through management of assigned Home Office Support.
* Focuses on maintenance audits, room, equipment preventative maintenance, Life Safety Survey, management of capital equipment replacement and overall, first impression of campus interior/exterior.
* Partners with Divisional Vice Presidents to ensure assigned Home Office Support are following cultural expectations, sales goals, and directional needs as requested.
* Provides recommendations on modifications to policies and procedures as well as offer new best practices ideas to improve company services.
* Conducts campus visits and ensures assigned Home Office Support are getting to campuses as frequented as needed to assure that standards are implement, met, and followed.
* Aids campus and leaders in the event of an emergency affecting the Life Safety System or structural integrity of the campus.
* Partners with construction staff for the completion of new construction and bed additions.
* Assists with resources and guidance for obtaining supplies and equipment.
* Partners with vendors to ensure campuses receiving the highest levels of service are being provided.
* Assists in the development of new training programs to ensure that plant operations and environmental services teams are current and up to date with regulatory and company standards.
* Partners with senior leadership, Home Office Support teams, and campus leadership to ensure accountability and execution of financial budgets and controllable expenses and parameters for the Plant Operations and Environment Services departments.
* Communicates with State Surveyors as needed pertaining to Life Safety Survey issues.
* Supports the execution of environmental protocols and procedures.
* Oversees and maintains current education with fire life and safety and building code regulations and develop corrective plans for fire life safety deficiencies.
* Develops, manages, and executes 5-year capital plans for multiple buildings through property condition assessments.
* Other duties as assigned.
Qualifications
Education: Associate Degree
Experience: 1-3 years
Licenses and Certifications
Bachelors Preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
Auto-ApplyDistrict Manager
Grand Rapids, MI jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Grand Rapids territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Grand Rapids area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplyCrisis Counselor - Fully Remote in Grand Rapids, MI
Grand Rapids, MI jobs
Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Michigan residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
People Data Scientist - Remote
Lansing, MI jobs
Drive the future of HR and workforce analytics in a large, mission-driven healthcare system, designing and delivering advanced, action-oriented data science solutions that truly impact employee engagement, patient outcomes, and financial performance. This role is ideal for a self-driven, visionary data scientist who thrives on creating transformative projects, influencing leaders at all levels, and building not just insights, but actionable change across the organization-leveraging expertise in AI, causal inference, and predictive analytics to fuel rapid, sustainable improvement.
**Role Overview**
As a People Analytics Data Scientist, you will design and implement scalable, innovative solutions using advanced data science methods-ranging from observational experimentation and causal inference to predictive modeling and cutting-edge agentic AI. Your work will uncover high-confidence relationships between employee experience and business outcomes, then translate those findings into customer-facing solutions that inspire leaders to take action. You will partner with stakeholders across HR, clinical operations, finance, and executive leadership, ensuring actionable insights are embedded directly into decision-making. In addition, you will mentor colleagues, raising the bar for analytics practices across the team.
**Key Responsibilities**
+ Design and lead analytical projects that transform HR data into actionable insights connected to organizational outcomes.
+ Develop and apply advanced techniques, including causal inference, experimentation, predictive modeling, and AI-driven solutions, to identify factors influencing workforce, clinical and business performance.
+ Build analytic frameworks that accelerate not only time to insights but time to action-taking.
+ Apply agentic AI approaches to create decision-support solutions that nudge and inspire leaders to act on insights.
+ Translate complex concepts into clear narratives for both technical and non-technical stakeholders, influencing leaders at all levels.
+ Proactively identify opportunities where data can positively shape outcomes across HR, clinical, and financial domains.
+ Mentor and coach junior analytics team members, fostering stronger technical, strategic, and storytelling capabilities.
**Highly Preferred Skills & Qualifications**
+ Advanced degree (Master's or PhD) in data science, statistics, computer science, economics, or a related quantitative field.
+ Proven experience leading end-to-end data science projects in HR, healthcare, or related domains.
+ Deep expertise in observational studies, causal inference, and experimentation (e.g., quasi-experimental designs, A/B testing, natural experiments).
+ Proficiency in data science tools and languages (Python, R, SQL, cloud-based environments).
+ Strong understanding of predictive modeling, machine learning, and AI, including emerging approaches such as agentic AI.
+ Exceptional communication skills with demonstrated ability to influence organizational leaders and inspire adoption of solutions.
+ Track record of mentoring and building team capability.
+ Self-starter who thrives in environments with high autonomy and broad impact.
**Nice-to-Have Experience**
+ Experience in healthcare, hospital systems, or regulated industries.
+ Integration of data-driven insights directly into workflows, digital tools, or decision-support platforms.
+ Knowledge of workforce strategy, HR analytics, or organizational effectiveness metrics.
**What Makes This Role Unique**
+ Opportunity to pioneer agentic AI and human-centered data science within healthcare HR.
+ Direct influence on reducing workforce challenges that affect employee and improve patient and business outcomes.
+ High visibility across leadership, with the ability to transform insights into systemic organizational change.
+ A mandate to shape strategy, not just analyze data-this role is built for action-oriented impact.
**Salary:** The pay range for this position is $47.41/hour ($98,612/year) for those with entry-level qualifications up to $84.42 ($175,593) for those highly experienced. The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**Minimum Qualifications**
+ EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
+ EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Transaction Flow Specialist/Full Time/Remote - Michigan Residents
Troy, MI jobs
Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and patient pay workflows, research and identification of root causes resulting in edits and denials, development of error prevention initiatives, and coordination with CBO staff, HFHS business units, and internal customers to drive performance improvement.
EDUCATION/EXPERIENCE REQUIRED:
* High school degree or equivalent.
* Associate's degree or equivalent years of college education, preferred.
* Two (2) years of experience within healthcare revenue cycle.
* One (1) year of healthcare accounts receivable billing. One (1) year of experience with resolving insurance payer denials.
* Experience with both technical (UB) and professional (1500) billing, preferred.
* Experience with billing and follow up of variety of insurance payers, preferred.
* Experience at a large, complex, integrated healthcare organization, preferred.
* Experience with patient billing, patient accounting and other related applications, preferred. Experience with EPIC Patient Accounting System, preferred.
* Ability to communicate effectively with colleagues, supervisors, and managers.
* Strong organizational and time management skills required to effectively prioritize workflow to meet third party requirements.
* Ability to work independently.
* Ability to understand and lead change.
* Knowledge of Medical terminology, preferred. Ability to analyze data and identify opportunities.
Additional Information
* Organization: Corporate Services
* Department: CBO - Transaction Flow
* Shift: Day Job
* Union Code: Not Applicable
*Release of Info Specialist/Full Time/Hybrid -Troy or Jackson Michigan
Troy, MI jobs
Release of Information Specialists are responsible for retrieving and processing medical records requests from government agencies, state agencies, insurance companies, court order subpoenas, attorneys, healthcare providers, disability services, workers' compensation, the Social Security Administration, and other authorized requestors, as well as supporting internal organizational projects as needed. They ensure accuracy and uphold the highest standards of product quality and customer service throughout all interactions.
EDUCATION/EXPERIENCE REQUIRED:
* High School diploma or equivalent required.
* Experience in a Health Information Management/Medical Record Department preferred.
* Experience with Microsoft Office products (word, excel).
* Experience with computers, electronic medical record, and release of information software preferred.
* Knowledge of HIPPA.
* Excellent quantitative, analytical, and problem-solving skills.
* Strong ability to work independently.
* Ability to organize and manage multiple priorities.
* Strong work ethic, reliable, resourceful, with a positive attitude.
* Knowledge of anatomy, physiology, medical terminology preferred.
Additional Information
* Organization: Corporate Services
* Department: HIM Operations
* Shift: Day Job
* Union Code: Not Applicable
Middle School Principal
Grand Rapids, MI jobs
Required Certificates and Licenses: Michigan School Administrator Certificate Residency Requirements: Must reside in Michigan. The Middle School Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school, Michigan Virtual Charter Academy (MVCA). We want you to be a part of our talented team!
The mission of Michigan Virtual Charter Academy (MVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
* Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities;
* As needed, researches and implements non-K12 curriculum resources that meet state standards;
* Manages teaching and administrative staff; Manages Master and Lead Teachers and programs;
* Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment;
* Confers with teachers, students, and parents concerning educational and behavioral problems in school;
* Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals;
* Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education;
* Develops and oversees implementation of the school's Academic Improvement Plan.
MINIMUM REQUIRED QUALIFICATIONS:
* Master's degree in business, education or related field of study AND
* Five (5) years of educational experience AND
* One (1) year of supervisory experience OR
* Equivalent combination of education and experience
* Ability to clear required background check
OTHER REQUIRED QUALIFICATIONS:
* Demonstrable leadership, organizational and time management skills
* Strong written and verbal communication skills
* Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
* Ability to travel 20% of the time
* Experience as an on-line / virtual educator
* State License as a School Administrator
DESIRED QUALIFICATIONS:
* Experience working with proposed age group.
* Experience supporting adults and children in the use of technology.
* Experience teaching in an online (virtual) and/or in a brick-and-mortar environment.
* Experience with online learning platforms.
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Auto-ApplySoftware Engineer / Web Development Intern
Walled Lake, MI jobs
Vehicle Information Technology (VIT) is seeking a talented computer science/software engineering major to work in an internship position during the summer of 2026.The successful candidate will work collaboratively with our team of software developers and will be assisting in the transition of VIT legacy software to more updated-modern technologies.Leidos VIT has over 30 years of experience providing both software and hardware solutions for various major automotive customers in multiple installations throughout the US, Canada and Mexico. Our customer OEMs depend on our solutions because of the robust and comprehensive nature of our products.
**_This position will offer a mixture of both onsite and remote work. Candidates may occasionally be working onsite at Leidos location in Walled Lake, Michigan._**
**Primary Responsibilities**
+ Work collaboratively with VIT team to design, develop, troubleshoot and debug new software solution for VIT legacy systems.
+ Support creation and updating of all relevant documentation and specifications for design, development and testing.
+ Use Agile development tools such as Jira, Confluence, and Bitbucket/Git to manage work and collaborate with your team.
+ Develop maintainable code that matches specification.
+ Identify potential roadblocks and develop around them.
+ Own delivery of small parts of system application.
+ Build software solutions which considers the customer first.
**Basic Qualifications**
+ Must be currently enrolled in a bachelor's degree of software engineering or computer engineering degree program.
+ Understanding of software fundamentals: data structures, algorithms, design patterns, etc.
+ Proficiency in at least one general-purpose programming language.
+ Ability to complete tasking independently with minimal direct supervision.
+ Strong communication skills, specifically absence of repeated grammatical and typographical errors.
+ Strong analytical and problem-solving skills (e.g. debugging).
+ Must be a US Citizen.
**Preferred Qualifications**
+ Familiarity with any of the following: React.js, Node.js, JavaScript/Typescript, HTML/CSS, and SQL
+ Familiarity with web-based applications, servers, APIs, and databases
+ Willingness to learn new technologies and adapt to change
+ Interest in full-stack development - UI/design, database, and backend
+ Experience from previous technical internships or demonstrated personal/school project experience
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
December 17, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $48,100.00 - $86,950.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* .
**Commitment to Non-Discrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R-00172085
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Easy ApplyDirector, Medical Affairs Publications
Warren, MI jobs
As a Director, Medical Affairs Publications you will play a strategic role providing expertise for development, management and dissemination of our aligned global publication plans supporting Oncology and Hematology. This will include the execution of clinical, HEOR/RWE, PKPD, and disease state publications. Responsibilities include leading cross-functional publication teams to develop, manage, and implement publication plans for our therapeutic areas.
This position is located at our Warren, NJ or Sleepy Hollow, NY office with a requirement to be on-site 4 days/week. If eligible, we can offer relocation benefits. We cannot offer a hybrid or fully remote option.
A typical day may include the following:
• Partner in the development of scientific, clinical, and health-outcomes publications ensuring accuracy and readability of content and timely development
• Ensure publications are aligned with scientific narrative and lexicon and strategy, including key strategic communication points and interpretation of statistical analyses.
• Leadership of cross-functional and alliance wide publication teams.
• Manage budget, forecasting, and resource allocation plan by developing materials to track team expenditures.
• Contribute to the development and facilitate cross-functional discussions to identify gaps and opportunities to evolve the publication plan.
• Manage processes, and activities focusing on quality and timeliness with an eye for efficiency.
• Accurate and timely reporting of post-publications metrics, compliant maintenance of records in the Publication Management Tool (e.g., iEnvision), vendor and budget management.
• Collaborate to review and submit clinical manuscripts, abstracts, scientific meeting presentations and digital enhancements; ensure alignment with CIFs.
• Adhere to company policies and procedures and maintain a working knowledge of all pertinent industry compliance guidance and regulations including GPP 2022, Sunshine Act, ICMJE guidelines, OIG, PhRMA code
• Ensure version management and proper documentation practices.
• Develop and maintain expertise with Regeneron products, relevant therapeutic areas, pipeline products, and competitive products.
This may be for you if you:
• Are adaptable to independently leading publication plans strategically and effectively in a fast paced, growing environment.
• Outstanding work ethic and integrity, including high ethical and scientific standards
• Strong interpersonal skills particularly motivational, negotiation, listening, judgment, analytic, and conflict management skills, demonstrated by leading to consensus
• Ability to cultivate and maintain relationships with leading medical/scientific experts.
To be considered you are to have 10+ years in medical communications, publications management or related experience in medical affairs, of which 3+ years must have been spent in independently leading cross-functional publication teams. Experience must be from a pharmaceutical company; experience in a medical communication agency is helpful. A PharmD or PhD or Master's degree in a life sciences is required. Ability to lead therapy area discussions to explain scientific/medical concepts to all levels. Proficiency operating within iEnvision or other publication management systems.
#hematology
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit ********************************************************************* For other countries' specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron's roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron's on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
Salary Range (annually)
$183,100.00 - $305,200.00
Auto-ApplyMH Counselor- Contractual-Remote
Highland Park, MI jobs
Job Description
SUMMARY OF MAJOR FUNCTIONS:
The Counselor - Mental Health is responsible for providing high-quality mental health care which includes skills in planning and documentation preparation.
DUTIES AND RESPONSIBILITIES:
Participates in the orientation process of new clients
Completes all clinical documentation within the required agency timeframes while ensuring sound clinical documentation, interviewing, and assessment skills
Screeners (GAD-7, MDQ-7, PHQ-9, COWS, Socrates, and their subsequent updates)
Psychosocial evaluation (Individual Biopsychosocial Assessment)
Master Treatment e.g., Individual Plan of Service and subsequent updates
Transition Plan or Program Discharge Summary prep
DWIHN Crisis Plan and subsequent updates
Case Management Needs Assessment (initial) and subsequent updates
Discharge Summary prep
Notice of Hearing and Local Appeals
Behavioral Health Consent updates and other clinical documents as necessary
Facilitates individual, group therapy, and educational didactic lectures based on theoretical orientation and EBP displaying good theoretical knowledge of the subject matter and effective communication skills in delivering materials
Completes Progress Notes i.e., Individual, Group, and Non-Billable Contact in the electronic record system based on appropriately authorized CPT codes while ensuring person-centered language and EBP are reflected throughout, in a timely manner
Provide coverage as required by the program including some evenings, weekends, and holidays.
Participates as an active and cooperative member of the multi-disciplinary treatment team.
Collaborates with clinical staff, probation & parole agents in treatment progress and discharge planning
Work with probation/parole clients and their agents.
Complete monthly progress reports regarding assigned clients for employers (if consented and needed) and other referral sources as required to necessary sources (i.e. probation & parole agents) Participate in 1:1, triadic, and group supervision
Participates in case conferences, mid-treatment reviews, utilization reviews, and staff meetings
Collaboratively works within the Clinical Triad to ensure and support case management services based on Case Management Needs and assessment, and makes needed quality assurance/performance improvement corrections when called upon and within the timeframe indicated
Keeps abreast of the treatment progress and behavior of each assigned client
Supports and adheres to the rules and regulations of the Board of Directors
Participates in scheduled in-services and other appropriate training activities to ensure consistent adherence to all training requirements of the agency, for credentialing, and/or licensure
Performs other duties as related to direct service activity.
Other duties as assigned
MINIMUM REQUIREMENTS - EDUCATION AND EXPERIENCE
• Must have liability insurance as an independent contractor.
• Preferred one year of Mental Health treatment experience.
• Must possess a License (Full or Limited) in Social Work, Professional Counseling, or Psychology with a degree (from an institution accredited by one of the Regional Institutional Accrediting Agencies recognized by the Council on Higher Education Accreditation and listed by the U.S. Government Office of Postsecondary Education) in Social Work, Counseling, Psychology, or Human Services. Must be licensed to practice in the State of Michigan.
• If recovering, shall have at least (3) years of consistent, verifiable sobriety immediately prior to application.
• Must not have been convicted of a felony for at least (2) years prior to application.
• Must be able to pass LEIN check.
No active police warrants.
May not be on probation or parole if the position requires work with EHI criminal justice system contracts.
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Marquette, MI jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Grand Rapids, MI jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy Apply