Warehouse Associate
Capstone Logistics job in Pompano Beach, FL
Pompano Beach, FL
People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
Our Warehouse Associates load and unload both by hand and with equipment. Associates are paid by the truck. The harder you work, the more you earn!
3rd Shift
12am - Finish
Monday - Friday
Potential to Earn over $1200 weekly
Requirements:
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry a minimum of up to 25-75lbs, materials handled vary
Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate
All candidates should be over the age of 18 and will have to undergo a pre-employment drug test and background check
Why you should work with us:
Our team fully embraces a high-performance culture, and the Capstone SCRIPT guides us through every decision we make. It inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises.
Get paid weekly -- Rewarding production pay -- your output means earnings, the harder you work the more you can make
Benefits -- after 60 days of employment
Career growth, Over 650 Sites nationally
Join our travel team, see the country, learn how all our sites operate
Paid Training, Safety Incentives
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Warehouse Supervisor
Capstone Logistics job in Boca Raton, FL
Boca Raton, FL
Shift: Monday-Friday 6:00 AM - Until work completed
Salary: $60K plus bonus
People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
We are looking for a Supervisor to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful Supervisor with 2-5 years of increasing management responsibility in the distribution/transportation fields. This position offers a competitive salary, bonus potential and a benefit package after 30 days.
THE OPPORTUNITY:
This is the final step before taking over your own site. You will learn to represent Capstone with our Partners, manage day-to-day activities with associates, all the while ensuring that safety and productivity are always the focus. At this stage, you may be asked to run portions of the business or perhaps an entire shift. The Site Supervisor will train new hires and provide an environment that is team centric. This is a training opportunity to hone the skills necessary to run your own site. With the growth that Capstone has experienced over the past years, it could be sooner than you think!
DAILY RESPONSIBILITIES:
Negotiation of rates with common carrier representatives
Running site with safety and efficiency as priorities
Writing and balancing daily bank deposits Creation of daily work logs and transmission of same to corporate
Audit of daily labor and billing reports
Ensure customer needs are met on a daily basis.
Document and resolve any customer service or associate issues daily.
Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing Site and Departmental budget.
Scheduling associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.
QUALIFICATIONS:
2 years of supervisory / leadership experience in an industrial setting.
Proven experience in providing high levels of customer service to internal and external customers.
Ability to train, coach, and mentor warehouse associates.
Excellent interpersonal and communication skills (written and verbal) Strong organization and prioritizing skills.
Ability to simultaneously perform multiple tasks.
Ability to solve problems and make effective decisions in a fast-paced environment.
Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
PHYSICAL REQUIREMENTS:
Ability to stand for a long period of time.
Ability to safely operate material handling equipment as needed.
Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
Ability to lift up to 75 lbs.
EDUCATION and/or EXPERIENCE:
Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
BS/BA Degree or Associate Degree with Equivalent Experience is a plus but not required
Excellent interpersonal communication, leadership, and customer service skills.
The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
Experience with managing budgets and ability to create & maintain various management reports.
Intermediate computer experience, ideally with Microsoft products.
Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
Why you should work with us:
Competitive Salary
Quarterly incentive based on operational performance.
Benefits - on the 1
st
following 30 days of employment.
Career growth-our company looks to promote from within first.
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
#LI-RL1
Human Resources Generalist
Plantation, FL job
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is seeking an HR Generalist to join the pack in our Plantation, FL office. In this role, you will work in the HR organization to provide a broad range of HR support to our Corporate, Vet Care and Customer Service organization. In your day-to-day responsibilities you will support Team Member requests that have been received by HR Shared Services that are more complex, specialized and require additional review to support. You will also operate as a point of contact for Managers with questions on the day-to-day support of their Team Member. The ideal candidate has versatile skills which can be flexed in a variety of areas across HR, is a self-starter, has a high bar on delivering excellence through one-on-one interactions which others, and proactively seeks opportunities to improve process to meet the needs of the organization in a fast-paced environment.
What You'll Do:
Employee Relations, HR Administration, Benefits and Compliance
Interpret policies and procedures, incorporating knowledge of state and federal employment laws, and provide recommendations to resolve low-risk investigations.
Respond to inquiries and assist in resolving employee policies, procedures, and/or program issues.
Coordinate/Conduct trainings in HR topics and processes.
Maintains relevant HR repositories, job aids, SOPs, to ensure tools and communications are up to date.
Recognize trends in requests from Team Members and partner for potential policy reiteration/training opportunities.
Support employee engagement and retention efforts by providing data and insights from surveys and feedback to HR Partners.
Provide direct support in processes such as: benefits analysis, leave/ADA accommodations, relocation support, immigration matters for sponsored Team Members, Contingent Workforce needs, background, drug, and support of compliant licensing.
Policies and Procedures
Champion and reiterate policies and procedures that align with compliance and audit requirements.
Provide direction and support in the creation of HR policies/procedures to support changes in Chewy policy and federal, state, and local regulatory laws.
Talent Management
Advise leaders on employee disciplinary actions, performance concerns, policy violations, and other employee relations matters, including documentation creation/review and guidance.
Review and approve voluntary terminations.
Coordinate and/or conduct Exit Interviews.
HRIS Maintenance
Maintain data integrity in various HR systems
Partner accordingly to enhance reports for HRBPs and leaders, to enable them to use self service
What You'll Need:
Bachelor's degree
3 years + of core HR experience
Excellent written and verbal communication and interpersonal skills; High quality document and report preparation
Strong problem-solving skills, critical thinking, and intuitive sense of business insight
Strong self-initiative and prioritizing abilities; Comfort with ambiguity and change
Ability to maintain confidentiality in handling sensitive and personal information
Ability to complete tasks with attention to detail, reliability, and a relatively quick pace
Ability to interface and partner with different levels of the organization to achieve results
Position may require infrequent, occasional travel
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyCompensation Operations Manager
Plantation, FL job
We are hiring fantastic humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find yourself on a career path with other amazing humans, like yourself. You'll be immersed in an environment that appreciates all your contributions, respects your individuality, and supports your career aspirations. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Your Opportunity:
Chewy is seeking a Compensation Operations Manager to join our growing Total Rewards team. This role will provide core compensation operational support across cyclical compensation events (Year-End, Mid-Year), Workday system execution, and compensation data governance.
We're looking for a meticulous compensation professional who can operate at depth, implement with speed and accuracy, and earn trust through reliable partnerships and data integrity. The ideal candidate will serve as the bridge between Compensation design and HR Solutions, ensuring high-quality execution of compensation programs through systems, processes, and reporting.
What You'll Do:
Lead the end-to-end operational execution of key compensation processes, including annual merit, bonus, and equity cycles
Maintain and audit eligibility logic, load files, and reconciliation templates across Workday and other compensation tools
Support and complete testing and validation (UAT) of compensation cycles in partnership with the HR Solutions team
Build, update, and maintain documentation related to business rules and compensation eligibility
Serve as the functional SME on Workday Advanced Compensation configuration inputs, collaborating closely with internal HR partners
Own ongoing administration of MarketPay (survey refresh, job matching, annual migration)
Manage compensation tooling and documentation platforms such as ServiceNow offer workflows and SharePoint
Build and manage detailed project plans, calendars, and readiness deliverables for midyear and yearend compensation events
Coordinate training resources, tools, and communications for HR Business Partners and People Leaders
Partner with HR Solutions to ensure that SOX controls and data integrity standards are upheld
Own audit readiness and support compensation program compliance monitoring
What You'll Need:
Bachelor's degree in HR, Business, Finance, or related field
4+ years of progressive experience in Compensation or Compensation Operations
Strong understanding of compensation fundamentals, with hands-on experience managing compensation data, processes, and systems
Functional knowledge of Workday (Advanced Comp) and related HCM platforms
Experience using compensation survey tools (MarketPay a plus)
Strong Excel skills (pivot tables, lookups, macros preferred)
Experience coordinating cross-functional projects and leading systems-related testing/UAT
#LI-Hybrid
#LI-SS4
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyDirector, Environmental Health and Safety
Plantation, FL job
Our Opportunity
At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and partners - vets and service providers - everywhere. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
We are seeking a an experienced and strategic execution-focused Director, Environmental Health and Safety to lead the enterprise-wide strategy and delivery of environmental, health, safety, and high-risk operations programs across our Fulfillment and Rx Centers, Vet Care locations, and Corporate Hubs.
This leader will serve as the strategic driver for safety culture, environmental compliance, and regulatory integrity while enabling safe, sustainable growth across Chewy's diverse operations network.
A strong candidate demonstrates proficiency in risk management, regulatory compliance, operational safety, and change management. This individual combines strategic vision and hands-on execution, with a proven ability to operationalize safety and risk programs that deliver measurable results at scale.
What You'll Do
Provide strategic and operational leadership for all Environmental, Health, and Safety (EHS) programs across Fulfillment Centers, Corporate Hubs, and Vet Clinics, ensuring alignment with federal, state, and local regulations.
Define and implement Chewy's enterprise EHS and High-Risk Operations (HRO) strategy, aligning initiatives across sites and functions to promote consistency, accountability, and measurable performance improvement.
Provide leadership for the HRO team, overseeing asset risk management, powered industrial truck programs, and other critical safety functions to ensure consistent standards across the network.
Ensure compliance with OSHA, EPA, DOT, and all applicable state and local safety and environmental regulations.
Oversee investigations and root-cause analysis of incidents, injuries, and near misses. Develop preventive actions, data-driven risk mitigation plans, and continuous improvement initiatives that reduce incident frequency and severity.
Direct environmental compliance programs including hazardous waste management, sustainability efforts, and regulatory permitting. Embed environmental responsibility into daily operations and long-term planning.
Establish and track critical metrics for EHS and HRO throughout the organization. Analyze trends, prepare executive summaries, and find opportunities for improvement through data insights.
Foster a culture of safety ownership, transparency, and accountability at all levels. Partner with site and functional leaders to embed safety into daily operations, training, and decision-making.
Oversee enterprise training programs related to EHS and HRO compliance, emergency response, and leadership development. Ensure teams are equipped to identify risks and respond effectively.
Build strong partnerships with Operations, HR, Legal, Risk, Facilities, and Engineering to align safety initiatives and ensure EHS and HRO considerations are integrated into business planning and execution.
Travel at least 40% required
What You'll Need
Bachelor's degree or equivalent experience in Environmental Health & Safety, Industrial Engineering, or related field; Master's degree preferred.
Certified Safety Professional (CSP), CHMM, or equivalent certification.
10+ years of progressive EHS leadership experience in large, complex, multi-site operations (distribution, logistics, or manufacturing strongly preferred).
Deep understanding of OSHA, EPA, DOT, and related federal and state regulations.
Proven track record of leading enterprise safety programs that drive measurable reductions in risk and incident rates.
Experience leading teams across multiple locations, influencing cross-functional leaders, and driving cultural transformation.
Strong analytical, problem-solving, and change management skills with the ability to translate data into action.
Excellent communication and interpersonal skills with the ability to engage and influence at all levels of the organization.
Bonus:
Experience in worker compensation case management and environmental permitting.
Background in Lean, Six Sigma, or continuous improvement methodologies.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplySr Instock Manager
Plantation, FL job
Our Opportunity: Chewy is seeking a highly motivated, results-oriented, ambitious Senior Instock Manager to join our exciting and fast-paced team in Plantation, FL. We need a business savvy and adept problem-solving leader who can help us scale our business and supply planning operations. In this role, you will develop an industry-leading forecasting methodology and planning capability for category or merchandising forecasts and leverage our systems to develop the demand and inventory plan. You will be responsible for purchasing strategy, Instock strategy, new vendor onboarding, existing vendor lead time reduction, fill rate and on-time improvements, and more.
A successful leader will be highly analytical, have a deep understanding of supply chain principles, be able to solve complex supply chain problems, and be a keen learner who continues to innovate. You will get to work side-by-side with smart, passionate, and highly motivated entrepreneurs. If you have the desire to build a new business, passion to succeed, and delight customers, come talk to us!
What You'll Do:
Partner with technology and product teams to drive improvement in systems, tools, and processes.
Successfully manage complex suppliers and influence them to improve supply chain performance guided by Chewy's strategic objectives.
Lead multiple, large cross-functional projects and working groups.
Analyze multiple, large data sets to identify actionable insights that drive improvement across Chewy's broader Instock organization.
Develop project white papers or project plans; create larger written documents that require input from multiple cross-functional contributors.
Develop scalable solutions for your business that have application across Chewy's broader Instock organization while defining new cross-functional processes.
Influence and negotiate with others to achieve win-win outcomes; effectively interact with cross-organizational leadership using written and verbal communication.
Help to design, validate, and institutionalize best practices within the Instock organization.
What You'll Need:
6+ years of relevant experience in supply chain or an advanced degree in a related field (General Management, Finance, Supply Chain, Business Administration, Economics, Engineering).
Strong written, verbal, analytical, and problem-solving skills, and experience with statistical modeling.
Proven experience and understanding of purchasing, forecasting, and inventory management.
Solid analytical toolkit including advanced proficiency with Excel and SQL.
Track record of taking ownership and delivering results in a data-driven environment.
A Plus if You Have:
Ecommerce experience
Tableau, R, Python, or KNIME experience
Experience with traditional Project Management
Lean/Six Sigma experience
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyDirector, Customer Experience and Defect Elimination
Plantation, FL job
Our Opportunity:
At Chewy, we aim to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box of ways to delight, surprise, and thank our loyal pet lovers!
Customer Care is the key to success in our mission and what makes us successful. To maintain this advantage, we are hiring a Director, Customer Experience and Defect Elimination to join our Customer Care (CC) team at one of our hub locations (Bellevue, WA, Plantation, FL, or Dallas, TX). This leader will build an elite, technology/Data enabled programs organization that delivers an extraordinary end-to-end customer experience. This leader will build and lead a team that sets the vision and end-to-end Customer Care strategy, eliminating defects across the journey and launching, scaling, and expanding new offerings. As the business owner for our insights and quality platforms, they own the Customer Care mechanisms that convert customer signals into prioritized action and build a world-class Voice of Customer and Quality infrastructure that scales with the evolving needs of pet parents and internal teams, raising the bar on experience. They align priorities and interface frequently with senior leaders. They drive solutions that improve customer satisfaction and loyalty and champion the long-term customer experience vision. By uniting customer insights, business priorities, and operational excellence, they shape how Chewy delivers extraordinary service today and in the future. As a strategic partner to leaders across Chewy, the Director sets the vision and direction for the Customer Care programs organization.
This role orchestrates cross-functional partnerships across Customer Care (Contact Center Operations, Learning & Development, Product & Tech, Analytics/Data Science, Resource Planning & Forecasting, HR) and enterprise teams to build integrated roadmaps and delivery mechanisms for a best-in-class experience. The leader scales by leveraging data and technology that turn customer signals into prioritized actions and deployable improvements.
What You'll Do:
Provide strong leadership and vision for how to deliver an extraordinary CC experience through the team as well as business partnerships across the enterprise
Lead customer experience defect elimination across the end-to-end customer journey (Pre-Order, Storefront, Ordering, and Post-Order) spanning Core, Healthcare, and Emerging Businesses
Lead Chewy's Voice of the Customer (VOC) program, ensuring customer insights and feedback are systematically captured, analyzed, and translated into meaningful improvements across the Customer Care journey
Lead Chewy's Quality programs, driving consistency in service delivery and ensuring the highest standards of excellence in every customer interaction
Lead cross-functional technical projects across multiple geographies working with senior business leaders on major initiatives
Implement best practices around Lean Six Sigma process improvement. Collaborate with enterprise leaders to ensure alignment on deliverables and timelines
Set up infrastructure to identify, detect and resolve CX gaps.
What You'll Need:
Bachelor's degree in Business Administration, Finance, Operations Management, or a related quantitative degree
10+ years of experience in program management or similar senior leadership positions
Master Black Belt/Six Sigma Black Belt preferred
Experience with various Customer Service tools/products and technologies
High degree of comfort in leveraging AI/ML to drive solutions
Strong analytical and problem-solving skills, including the ability to provide objective feedback and accurate root cause analysis
Exemplary written and verbal communication skills using data to recommend and drive actions
Proven experience leading teams and delivering results in ambiguous and resource constrained environments
Communicate effectively with senior management and convey a clear vision of what determines a successful solution for the customer and for the company
Exemplary stakeholder management and prioritization skills using systems, processes, and scalable frameworks
Proven experience delivering largescale initiatives on tight timelines
The position will require occasional travel (
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyDirector, Agentic Performance Marketing
Plantation, FL job
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Our Opportunity
Chewy is seeking a Director, Agentic Performance Marketing to accelerate the evolution of our lower-funnel performance engine, transforming how we acquire, convert, and retain customers through data, automation, and AI. Based in Fort Lauderdale, Boston, or Seattle, this role reports to the Vice President of Performance Marketing and is responsible for building and scaling the next generation of lower-funnel marketing systems that drive customer growth, efficiency, and profitability.
This leader will guide Chewy's shift from channel-based execution to an agentic growth system-owning strategy, performance, and automation across Paid Search, Product Listing Ads (PLA/Shopping), Dynamic Product Ads (DPA), Display Retargeting, and Affiliate Marketing. The ideal candidate combines deep channel expertise with a builder's mindset-leading the integration of AI-driven, automated workflows that allocate budget, optimize creative, and improve return on marketing investment.
This is a unique opportunity to help shape the future of marketing automation at Chewy, partnering closely with Product, Engineering, and Analytics to scale intelligent systems that power measurable business outcomes.
What You'll Do
Strategy, Performance, and Growth
Lead the evolution of Chewy's lower-funnel marketing into an intelligent, agentic system powered by data, automation, and AI.
Own portfolio strategy, budgets, and performance across key acquisition channels including Paid Search, PLA/Shopping, DPAs, Display, and Affiliate.
Develop and implement integrated growth strategies that balance customer acquisition, retention, and contribution margin.
Automation, Measurement, and Optimization
Partner with Product, Marketing Science, and Engineering to design and scale AI-enabled decision systems that optimize spend, creative, and audience targeting.
Champion a culture of experimentation-testing creative frameworks, bidding models, and targeting strategies to improve Return On Investment and LTV.
Build automation and measurement infrastructure in collaboration with Analytics to improve signal fidelity and speed of decision-making.
Translate insights into clear recommendations for senior leadership and cross-functional teams.
Leadership and Collaboration
Lead and mentor a high-performing team of performance marketers and data specialists.
Partner with Finance, Merchandising, and Supply teams to align marketing levers with business priorities and inventory dynamics.
Influence cross-functional partners across Product, Engineering, and Creative to accelerate adoption of automation and AI capabilities.
What You'll Bring
10+ years of progressive performance marketing or growth experience, with at least 3-5 years managing multi-channel lower-funnel programs at scale..
Proven ownership of large budgets and accountability for both growth and profit outcomes.
Deep expertise across Paid Search, PLA/Shopping, DPAs, and Affiliate Marketing.
Strong understanding of marginal returns, constrained optimization, and marketing measurement (MMM, MTA, and incrementality testing).
Experience implementing or managing automation and AI-driven marketing systems.
Advanced analytical skills; proficiency with SQL and comfort working with Product and Engineering teams.
Exceptional communication and leadership skills with the ability to influence at multiple levels and lead through change.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyVeterinary Technician
Delray Beach, FL job
Our Opportunity:
Veterinary Technician
Competitive pay starting at $23 - 26.50 / hr for non-credentialed technicians and $25 - 28 / hr for credentialed technicians!
On top of great pay, we offer benefits that are designed to support you professionally, financially, mentally, and physically because we not only care about your career, but we also care about your well-being. Here are just some of the benefits you can look forward to when you join our team:
Healthcare coverage options including dental and vision
Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) options
Paid time off
401k with company match
Paid Parental Leave after 6 months of employment
Family building benefits including fertility and adoption
Pet adoption reimbursement
Short-term and Long-term disability
Multiple Mental Health resources
Discounts in-practice, on Chewy.com, and for pet insurance
Opportunities for professional development and growth
Referral bonuses up to $20,000!
At Chewy Vet Care, we're transforming the veterinary experience for pets, pet parents, and most importantly, for veterinary professionals. Our brand-new practices are designed from the ground up by veterinarians to empower you with advanced equipment, purpose-built technology, and a supportive team culture that lets you do your best work every day.
We're looking for a passionate Veterinary Technician to join our team and help us deliver care that begins with a visit and lasts a lifetime. Here, you'll find a collaborative, pet-loving community, flexible scheduling, and benefits that support your life inside and outside the practice. Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
What You'll Do:
Set the bar for providing high-level, proficient veterinary medical care.
Use integrated technology to deliver consistent and appropriate medical care.
Patient care (blood transfusion, oxygen cage, cardiac monitoring); dentistry; wound care; catheter placement; anesthesia monitoring (unstable, high-risk patients); and performing functions that require handling animal bodily fluids and tissues.
Follow Standard Operating Procedures (SOPs) and Standards of Care (SOC)
Be a PIMS administrative super-user and aid others in their use of the technology.
Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs.
Clean workspaces after every patient or patient lab sample interaction.
Any other responsibilities as deemed vital within the scope of role.
What You'll Need:
5+ years of experience as a Veterinary Technician in practice is preferred.
Ability to excel in a collaborative team environment
Strong ability to connect with clients and demonstrate compassion.
Excellent verbal / written communication, observational, and analytical skills.
Comfortable in a fast paced, self-starter environment.
Successful completion of an accredited veterinary technology program and current licensure is preferred.
Physical Job Requirements:
Standing or walking up to 80% per shift.
Frequently lift up to 50 to 70 pounds using an optional team lift and occasionally lift greater than 70+ pounds using a team lift.
Stand, push, pull, carry, squat, and kneel.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplySenior Design and Construction Project Manager
Plantation, FL job
Our Opportunity:
Chewy is seeking a Senior Construction Owner's Representative to join our growing team and play a meaningful role in delivering high-impact construction projects that support our growing footprint across fulfillment centers, corporate offices, and pharmacy spaces! In this role you will independently manage project delivery with a focus on execution, coordination, and continuous improvement.
This is a great opportunity to directly develop the physical infrastructure of one of the most dynamic e-commerce companies in the U.S., while working in a fast-paced, highly collaborative environment that values ownership, innovation, and operational excellence.
What You'll do:
Own and drive end-to-end project delivery including scope definition, scheduling, budgeting, execution, and closeout through communication, weighing risks, making decisions, leading and influencing.
Coordinate with internal collaborators (engineering, real estate, operations, etc.) and external partners (developers, GCs, vendors, municipalities and landlords) to meet project goals. Represent project and technical information to diverse audiences.
Resolve complex construction challenges involving cost, safety, quality, and timeline tradeoffs.
Navigate through ambiguity and find opportunities to improve and establish construction methodologies, processes, and systems.
Act as Owners Representative to manage contractors on-site performance, alignment to Chewy's safety policies and engagement with on-site Chewy employees while working in an operating environment.
Transition projects from external partners (e.g., GCs) to internal Launch teams.
Ensure that contracted resources deliver work per contract terms to meet duration and quality targets, addressing and ensuring the correction of under-performance issues. Responsible for the review and approval of pay applications for work.
Identify and resolve clashes, design misses, and schedule conflicts with other execution teams. Manage Change Order process to ensure scope and pricing is appropriate.
Comprehensive budget tracking, forecasting, and management of assigned expansion, remodel, and new build projects.
Evaluate appropriate procurement and contracting methods for specific projects.
RFP generation, solicitation and evaluation. Own contract negotiation and management for all third party consultants and contractors.
Ensure GCs and Architects perform to contract requirements and enforcing critical aspects related to work, notice provisions, and understanding of cost and schedule requirements
What You'll Need:
Bachelor's degree in Construction Management, Engineering, Architecture, or related field. CCM, PMP, or similar certification is a plus. Master's degree preferred.
7+ years of experience managing construction projects (industrial, commercial, retail, or fulfillment), preferably as an Owner's Representative.
The ability to travel up to 60% of your time.
Strong understanding of construction methods, procurement methods, contracts (AIA and other), permitting, and compliance. Proficiency in scheduling and Owner Specific PM tools (e.g. PMWeb, Unifier, ProjectMates, MS Project, Bluebeam, AutoCAD).
Ability to operate autonomously, manage complex problems, and influence peers and partners through expertise and clear communication.
Proven ability to manage numerous projects simultaneously in a fast-paced environment. Diligent with strong organizational and time-management skills.
Excellent verbal and written communication skills; ability to coordinate across multi-functional teams and external partners with integrity and clarity.
A proactive approach to problem-solving, a passion for learning, and a desire to challenge the status quo.
#LI-Hybrid
#LI-JL7
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplySenior Tax Provisions Lead
Plantation, FL job
Our Opportunity:
Come join a dynamic team of tax professionals dedicated to supporting Chewy's mission of being "the most trusted and convenient online destination for pet parents (and partners), everywhere." We are seeking a motivated and experienced Senior Tax Provisions Lead who is interested in joining our Corporate Tax team. You will be responsible for providing tax provision, compliance and planning support to assist the business in achieving its goals in a tax-efficient manner. You will be responsible for working on our tax compliance and reporting as well as process improvements to scale tax operations. With opportunities for professional growth and advancement, your contributions will strengthen our ability to deliver outstanding service to pet parents across the nation. If you're ready to bring your analytical skills and tax expertise to a fast-paced, mission-driven environment, we'd love to hear from you!
What you'll do:
Prepare quarterly and annual tax provision work papers, and supporting work papers which include ASC 718 calculations, ASC 740-10 calculations, valuation allowance analyses, uncertain tax positions and tax account roll-forward schedules
Prepare federal income tax return filings and supporting work papers. This includes gathering and analyzing financial information to effectively & efficiently generate tax returns, as well as ensuring that supporting work papers and files are maintained while providing a clear audit trail to source/support documentation
Assist return to provision adjustment analysis
Prepare federal quarterly estimated tax calculations
Support SOX testing of tax department controls
Assist in federal tax audit defense
Monitor legislative changes in US tax laws that may impact the Company's tax positions, including tax accounting implications
Participate in special projects, including research of tax laws, preparation of analysis for alternatives strategies and documentation of findings and conclusions
Find opportunities for process improvement and automation; drive efficiency and effectiveness both independently and through collaboration with other tax and technology specialists
Work closely with various groups within and outside of the organization (including finance, legal, external auditors, and external consultants) with respect to wide array of tax, financing, and operational matters
What you'll need:
Bachelor's Degree in Accounting or similar
6+ years of corporate tax experience with a Big 4 or mid-sized public accounting firm, or similar experience with a publicly traded or privately held company
Strong technical tax and ASC 740 knowledge with demonstrated experience in tax provision and compliance
Experience with OneSource Income Tax and Tax Provision software
Experienced in research, analysis and documentation of complex tax issues
Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing relationships with internal and external stakeholders
Excellent verbal and written communication skills and the ability to articulate complex information
Self-motivated with a strong internal drive to learn and a high degree of attention to detail
Bonus:
Master's in taxation (MST) from an accredited college/university or CPA
Experience with Oracle ERP and EPBCS
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyProcurement Analyst
Plantation, FL job
Our Opportunity
Chewy is seeking a Buy Desk Analyst to join our Accounting Operations team, reporting directly to the P2P Manager III! This role will support the full buying lifecycle from purchase requisition creation to receipt management and will work closely with our Indirect P2P Enablement Delivery Center. The ideal candidate will bring strong organizational skills, collaborative energy, and a solid grasp of procurement operations.
What You'll Do
Support end users in the creation and submission of purchase requisitions, ensuring compliance with procurement policies and accuracy of data
Manage PO issuance, tracking, and receipt confirmation to ensure timely and complete order fulfillment
Collaborate daily with the Indirect P2P Enablement Delivery Center to ensure alignment and continuity of operations
Partner with procurement and sourcing teams to provide data and insights that support strategic sourcing decisions
Monitor and resolve issues related to PR/PO processing, including delays, errors, and supplier follow-ups
Ensure compliance with internal controls and audit requirements throughout the buying process
What You'll Need
1 - 3 years of experience in procurement operations or purchasing support, preferably in a shared services or centralized environment
Bachelor's degree in a relevant field (e.g., Business Administration, Supply Chain, Finance, Information Systems), or equivalent experience in a related role.
Strong understanding of the full PR-to-PO lifecycle, including requisition creation, approval workflows, PO issuance, and receipt management
Experience with Coupa or similar P2P platforms; familiarity with Spot Buy tools and v-card platforms is a plus
Excellent organizational skills and attention to detail
Strong collaboration and communication skills, with the ability to work effectively across teams and geographies
Ability to manage multiple tasks and priorities in a fast-paced environment
Customer service mindset with a proactive approach to problem solving
Experience supporting help desk or ticketing systems is a plus
Qualifications
Strategic thinker with a continuous improvement mindset
Comfortable navigating ambiguity and driving clarity across complex processes
Demonstrated ability to lead and motivate teams in a matrixed environment
Strong interpersonal skills and ability to influence cross-functional stakeholders
Experience in procurement transformation projects
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyAssociate Category Manager
Plantation, FL job
Our Opportunity:
Chewy is seeking an analytical, an Associate Category Manager to join the largest and fastest growing online pet retailer in beautiful Plantation, FL. In this role you will support the consumables' business category by using data to analyze sales performance, manage vendor partner relationships, work collaboratively with our marketing, supply chain, and finance teams, and build and effective merchandising strategies. Your passion to innovate and ability to successfully prioritize in an ever evolving environment.
What You'll Do:
See opportunities within your category to optimize and increase product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business
Establish and maintain strong vendor partnerships, including negotiating against goals to improve category and company financial performance
Develop and implement strong merchandising and business strategies
Work collaboratively across the company, both within the merchandising org as well as marketing, finance, supply chain, pricing, operations, and forecasting
What You'll Need:
Completed Bachelor's Degree or equivalent experience.
2+ years of meaningful experience in Merchandising, Business, ecommerce, Technology, Finance, Product Management, Category Management, Consulting, or related field
Proficient in Microsoft Office, specifically Excel, knowledge of retail math
Direct negotiation or vendor/client management experience is required
Strong writing and presentation skills, including thoughtful attention to detail
Ability to manage multiple projects: prioritizing and delegating where needed
Proven track record to work in a team environment
Must be willing to travel (10%)
#LI-BB2
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyWarehouse Auditor
Capstone Logistics job in Boca Raton, FL
Boca Raton, FL Monday - Friday 6:30AM - Finish $18 / Hourly People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
The Opportunity:
Audits inbound and outbound pallets of freight
Performs pre-shift checks of equipment
Product and quantity verification and other duties as assigned by site leadership
Requirements:
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry 25-75lbs, materials handled vary
Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate
Why you should work with us:
Get paid weekly
Benefits-after 60 days of employment
Career growth-our company looks to promote from within first
Join our travel team, see the country, learn how all our sites operate
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Business Intelligence Engineer III
Plantation, FL job
Our Opportunity:
Chewy is looking for a highly motivated, analytical, and collaborative Senior BI Engineer to join our growing Retail Analytics team. Combining an understanding of analytics, finance, strong practical knowledge of multiple business intelligence tools, and using data to make and drive, this candidate will be responsible for scaling self-serve analytics tools and data products across both internal and external stakeholders. The person in this role will work cross-functionally with the category management team, finance department, and additional analytics teams throughout the organization. With a self-starter mentality, outstanding communication, and the ability to drive projects, you can thrive and make a meaningful impact on the business. This role will focus on building advanced reporting, streamlining and optimizing existing reports, and creating scalable, performant queries to populate various reports. This role requires a candidate with high-level SQL proficiency, deep understanding of Tableau, and the tenacity to push through to complete difficult projects. A deep interest in data, passion for collaboration and communication, and an analytic, probing mind are all necessities.
At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and customer experience anywhere with dogged determination and a cheerful disposition. Sure, we work hard, but we have fun, too. Of course, that's easy to do when you get to bring your favorite four-legged friend to the office.
What You'll Do:
Work cross-functionally with the broader Chewy finance team and the analytics, merchandising, product, marketing, tech, and accounting teams to fully understand the business, its customers, and overall operations to develop new mechanisms and efficient processes
Effectively manage numerous projects at a given time in a fast-paced environment
Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data models, reports/dashboards/BI solutions for analytics and deep learning to produce concise outputs to convey recommendations and conclusions to senior management
Recognize and propose analyses influencing business partners and finance leaders to drive positive changes in the business
Develop a deep understanding of the economics for Chewy's core retail and non-retail services to support pricing, membership benefits, marketing and adoption, and other critical strategic decisions
Partner with team members and cross-functional leaders and lead monthly, quarterly, and annual financial review and forecasting processes to identify planning assumptions for key business drivers and track performance while explaining variances to plan and identifying risks and opportunities
Take initiative in leading peers, team members, and business partners to help achieve business, team, and personal goals
What You'll Need:
Candidate must possess a Bachelor's degree in Computer Science, or related field, or equivalent experience
7+ years of experience with detailed knowledge of BI data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools
4+ years of work experience with large BI environments
4+ years of work experience in building self-serve BI solutions, canned reports and enterprise level BI solutions
4+ years of experience with data modeling in large Data warehousing, data lake environment
4+ years of experience with BI/visualization tools like Tableau/BO/OBIEE, etc.
1+ years of data science experience with building regression, classification models
Exposure to Big Data stack environments (EMR, Hadoop, MapReduce, Hive)
Experience in gathering requirements and formulating business metrics for reporting.
Good analytical skills with excellent and advanced knowledge of SQL
Excellent communication skills, both written and verbal
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyDirector, Category Management
Plantation, FL job
Our Opportunity
Chewy is looking for a Director of Category Management - Dog Food, to lead one of our single largest and most strategically important business. Dog Food is foundational to Chewy's customer experience, vendor partnerships, and long-term growth. This leader will own the P&L, strategy, and executional excellence for a multibillion-dollar category at the center of pet parent loyalty and vendor innovation.
We're seeking a seasoned business leader who thrives at scale, balances strategic depth with operational precision, and can accelerate Chewy's position as the most trusted and convenient destination for pet parents everywhere. You'll lead a high-performing team, drive transformational category strategies, and partner directly with senior executives and key vendors to deliver growth, profitability, and customer experience outcomes that define category leadership.
What You'll Do
Category Leadership
Own end-to-end Dog Food P&L, inclusive of revenue, margin, inventory, and marketing performance.
Develop and execute a category strategy that drives growth across both established and emerging brands.
Leverage deep analytics and customer insights to optimize pricing, promotions, and assortment.
Partner with marketing, supply chain, and operations to ensure flawless execution across the customer journey.
Vendor and Partnership Development
Serve as senior relationship owner for major vendor partners, including strategic brand planning, joint business plans, and innovation roadmaps.
Expand Chewy's vendor ecosystem through targeted engagement with emerging and high-potential brands.
Negotiate commercial agreements that unlock long-term growth, margin expansion, and differentiation for Chewy.
Team and Organizational Leadership
Lead, mentor, and develop a high-caliber team of category managers, analysts, and business operators.
Set a culture of accountability, analytical rigor, and bias for action.
Collaborate across Chewy's matrix organization-including Marketing, Finance, Tech, Supply Chain, and Customer Experience-to deliver integrated, cross-functional business outcomes.
Innovation and Growth
Identify new opportunities for category expansion, private brand development, and premiumization.
Champion the use of data-driven decision-making and experimentation to continually evolve the customer experience.
Represent Dog Food as a core driver of Chewy's broader growth agenda and strategic planning.
What You'll Need
15+ years of progressive business experience in ecommerce, retail, CPG, or consulting, with a track record of delivering profitable growth at scale.
10+ years of people leadership, with experience developing and scaling high-performing teams.
Proven experience as the P&L owner of a major business unit or category exceeding $500M+ in annual sales.
Deep functional expertise in category management, merchandising, pricing, vendor negotiations, and brand development.
Strong analytical and financial acumen; highly fluent in forecasting, pricing, and performance management.
Strategic thinker who operates effectively at both 10,000 feet and ground level-comfortable balancing vision with detail.
Excellent communicator and influencer across senior executive and cross-functional teams.
Bachelor's degree required; MBA preferred.
Must be open to travel as needed.
Why You'll Love It Here
Opportunity to lead Chewy's most essential category and shape the trajectory of our Consumables business.
Visibility and impact at the highest levels of the company, with direct interaction across executive leadership and vendor C-suites.
A fast-paced, high-growth environment that rewards ownership, insight, and execution.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyDirector, Data Engineering, AI/ML & Analytics (Customer Care)
Plantation, FL job
Our Opportunity:
At Chewy we aim to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers.
Customer service is not only the key to success in our mission, but also our competitive advantage. To maintain this advantage, we are looking to hire an analytical & customer obsessed Director, Data Engineering, AI/ML & Analytics (Customer Care). The leader in this role will be responsible for building a world class Data & Analytics function for Chewy Customer Service (CS).
Chewy Customer Care is undergoing a transformation fueled by AI, ML, and large-scale intelligence platforms. We are seeking a Director to lead the strategy and execution of data engineering, AI/ML, and analytics capabilities that power customer experience at scale. The leader must have a sufficient technical background to understand the technologies and technical issues involved with the product, to be able to anticipate and identify critical technical obstacles, and to make accurate technology decisions.
This leader will own the vision, strategy, and execution of the AI/ML and intelligence foundation for Chewy Customer Care-building the tools and underlying infrastructure that transform millions of customer interactions into actionable insight. They will architect and scale an AI-powered conversation-intelligence platform that listens across calls, chats, emails, reviews, and comments, and turns unstructured text into high-fidelity signals such as reasons/intents, defects, entities, sentiment, summaries, and agent-quality markers. Through advanced LLMs, governed taxonomies, and evidence-backed outputs, this leader will turn what customers tell us every day into a shared source of truth that powers operational excellence, proactive detection, and real-time decision-making. Their work will enable every team at Chewy to anticipate issues, improve experiences, and deliver care with consistency and heart-at a scale we could never reach one conversation at a time.
The Director, Data Engineering, AI/ML & Analytics (Customer Care) must be able to manage project schedules and task details and utilize project management tools such as reports, tracking charts etc. The role comes with significant autonomy, independence and visibility to C level leadership. It is a senior role, requiring ability to write papers for C Level review and drive CS strategy.
What you'll do:
Provide strong leadership and vision for how to drive a Data and Analytics team to create changes in business partnerships, analytics, and metrics/reporting
Lead the development of an AI-powered intelligence platform that listens to millions of customer interactions (contacts, comments, reviews) and transforms unstructured text and transcripts into clear, ready-to-use business signals.
Partner with engineering, product, and operations to embed ML-driven intelligence directly into frontline tools, workflows, and decision-making systems.
Build intelligence from raw customer interactions by applying LLMs, NLP, and ML pipelines to generate high-fidelity āconversation intelligenceā - including reasons/intents, defects, entities, sentiment, summaries, and agent-quality markers.
End to end ownership of the data engineering and business intelligence team, including gathering inputs from leadership and partner teams, roadmap planning and prioritization, promoting best practices, and mentoring and developing your team
Leading analytics for cross-functional projects across multiple geographies working with senior business leaders on major initiatives
Drive development of tools, reporting improvement and automation worldwide, and create new innovative and insightful reports in a timely manner
Implement best practices around data extraction, collection, transformation and processing
Identify key resources and provide the direction required for meeting project objectives
Ensure appropriate management, operations & technology involvement throughout project lifecycles
Possess the ability to lead and motivate people and encourage teamwork, an ability to communicate effectively with senior management, and a clear vision of what determines a successful solution for the customer and for the company
Design best practices for big data processing, data modeling, and warehouse development for Chewy's Customer Service business
What you'll need:
10+ years of experience in Data Engineering and Analytics field including 5+ years of successful business intelligence or analytics team management experience, including hiring, employee development, performance management, and delivering results.
Bachelor's degree in mathematics, statistics, computer science, engineering, economics or related field
Experience deploying ML models (LLMs, NLP, classification, text analytics) into production environments. Experience building cloud based ML stacks, governed taxonomies and implementing model evaluation, observability, and monitoring frameworks
Experience with big data architectures and data modeling to efficiently process large volumes of data
Excellent knowledge of data warehouse, Data lake principles and reporting. Expert in data engineering, building data warehouse, data mart and data pipelines
Experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics, and build reports
Understand end to end data management interactions and dependencies across complex data pipelines and data transformation and how they impact business decisions
Experience using SQL, advance SQL, ETL, and big data technologies in a business environment with large-scale, complex datasets
Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams
Experience with various tools and technologies like Redshift, S3, ADP, Glue, EC2, Python, Oracle, Spectrum, Athena, OBIEE, Tableau etc. in building Data and Analytics platforms.
Experience with implementing data governance/management best practices
Experience in driving change/transformation through a larger operations focused organization
Bonus:
Received a Master's degree
Experience in setting up data organizations. Experience with statistics or Machine Learning methodologies a plus.
Why Chewy Customer Service?
It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.
YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best - no matter your role or location.
YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, and happy hour. Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyVeterinary Technician
Boynton Beach, FL job
Competitive pay starting at:
$23 - 26.50 / hr for non-credentialed technicians
$25 - 28 / hr for credentialed technicians!
On top of great pay, we offer benefits that are designed to support you professionally, financially, mentally, and physically because we not only care about your career, but we also care about your well-being. Here are just some of the benefits you can look forward to when you join our team:
Healthcare coverage options including dental and vision
Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) options
Paid time off
401k with company match
Paid Parental Leave after 6 months of employment
Family building benefits including fertility and adoption
Pet adoption reimbursement
Short-term and Long-term disability
Multiple Mental Health resources
Discounts in-practice, on Chewy.com, and for pet insurance
Opportunities for professional development and growth
Referral bonuses up to $20,000!
At Chewy Vet Care, we're transforming the veterinary experience for pets, pet parents, and most importantly, for veterinary professionals. Our brand-new practices are designed from the ground up by veterinarians to empower you with advanced equipment, purpose-built technology, and a supportive team culture that lets you do your best work every day.
We're looking for a passionate Veterinary Technician to join our team and help us deliver care that begins with a visit and lasts a lifetime. Here, you'll find a collaborative, pet-loving community, flexible scheduling, and benefits that support your life inside and outside the practice. Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
What You'll Do:
Set the bar for providing high-level, proficient veterinary medical care.
Use integrated technology to deliver consistent and appropriate medical care.
Patient care (blood transfusion, oxygen cage, cardiac monitoring); dentistry; wound care; catheter placement; anesthesia monitoring (unstable, high-risk patients); and performing functions that require handling animal bodily fluids and tissues.
Follow Standard Operating Procedures (SOPs) and Standards of Care (SOC)
Be a PIMS administrative super-user and aid others in their use of the technology.
Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs.
Clean workspaces after every patient or patient lab sample interaction.
Any other responsibilities as deemed vital within the scope of role.
What You'll Need:
5+ years of experience as a Veterinary Technician in practice is preferred.
Ability to excel in a collaborative team environment
Strong ability to connect with clients and demonstrate compassion.
Excellent verbal / written communication, observational, and analytical skills.
Comfortable in a fast paced, self-starter environment.
Successful completion of an accredited veterinary technology program and current licensure is preferred.
Physical Job Requirements:
Standing or walking up to 80% per shift.
Frequently lift up to 50 to 70 pounds using an optional team lift and occasionally lift greater than 70+ pounds using a team lift.
Stand, push, pull, carry, squat, and kneel.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyWarehouse Associate
Capstone Logistics job in Medley, FL
Ocoee, FL
Monday to Friday with some Saturdays
5am Start Time
People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
The Opportunity:
Warehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership.
Requirements:
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry 25-75lbs, materials handled vary
Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate
Why you should work with us:
Get paid weekly
Benefits-after 60 days of employment
Career growth-our company looks to promote from within first
Join our travel team, see the country, learn how all our sites operate
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Warehouse Site Manager
Capstone Logistics job in Medley, FL
Medley, FL
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
THE OPPORTUNITY:
We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our clients.
DAILY RESPONSIBILITIES:
Running site with safety and efficiency as priorities
Daily communications with associates on service levels, accountability, pay, and performance.
Creation of daily work logs and transmission of same to corporate
Audit of daily labor and billing reports
Ensure customer needs are met on a daily basis.
Document and resolve any customer service or associate issues daily.
Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing Site and Departmental budget.
Scheduling associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.
QUALIFICATIONS:
Must be very flexible with shift start times as well as days worked, including weekends and holidays.
3 years of management and leadership experience in an industrial setting.
Ability to train, coach, and mentor warehouse associates.
Strong organization and prioritizing skills.
Ability to simultaneously perform multiple tasks.
The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
EDUCATION and/or EXPERIENCE:
Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
BS/BA Degree or Associate Degree with Equivalent Experience is a plus but no required
Excellent interpersonal communication, leadership, and customer service skills.
Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
Proven experience in providing high levels of customer service to internal and external customers.
PHYSICAL REQUIREMENTS:
Ability to stand for long period of times.
Ability to safely operate material handling equipment as needed.
Ability to work in warehouse environment on concrete flooring and in varying temperatures
Ability to lift up to 75 lbs
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
We will offer the successful candidate:
Salary commensurate with education, experience, and skills
Quarterly and Annual Bonus incentive based on operational performance.
Benefits after 30 days including major medical, dental, vision, life, STD, and LTD.
401K
PTO
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug- Free Workplace; background check required.
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