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Certified phlebotomy technician vs collections technician

The differences between certified phlebotomy technicians and collections technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a certified phlebotomy technician, becoming a collections technician takes usually requires 1-2 years. Additionally, a certified phlebotomy technician has an average salary of $39,656, which is higher than the $32,521 average annual salary of a collections technician.

The top three skills for a certified phlebotomy technician include patients, CPT and laboratory specimens. The most important skills for a collections technician are physical exams, phlebotomy procedures, and customer service.

Certified phlebotomy technician vs collections technician overview

Certified Phlebotomy TechnicianCollections Technician
Yearly salary$39,656$32,521
Hourly rate$19.07$15.64
Growth rate10%10%
Number of jobs100,27229,390
Job satisfaction--
Most common degreeAssociate Degree, 23%Bachelor's Degree, 24%
Average age4441
Years of experience122

What does a certified phlebotomy technician do?

A certified phlebotomy technician draws blood from patients of all ages through venipuncture and finger or heel pricks. They label vials with patient information and date of collection, store blood according to protocols, and prepare the samples for transport or laboratory examinations. Their duties also include gathering and verifying client information, answering inquiries, conducting initial interviews to identify any existing illnesses, checking the patients' blood pressure, and maintaining records. Moreover, as a certified phlebotomy technician, it is essential to coordinate with fellow phlebotomists and keep an open communication line with physicians and nurses.

What does a collections technician do?

Generally, collections technicians take responsibility for collecting and managing outstanding accounts receivables from customers and clients. The technicians may work as health his/her torians for blood donations. They train other collection technicians on the procedures and protocols of the company. Part of their job is to demonstrate excellent customer service skills associated with external and internal customers. They take part in team-building or programs in different work environments and also data entry.

Certified phlebotomy technician vs collections technician salary

Certified phlebotomy technicians and collections technicians have different pay scales, as shown below.

Certified Phlebotomy TechnicianCollections Technician
Average salary$39,656$32,521
Salary rangeBetween $28,000 And $56,000Between $25,000 And $40,000
Highest paying City-Santa Monica, CA
Highest paying state-California
Best paying company-Clean Harbors
Best paying industry-Health Care

Differences between certified phlebotomy technician and collections technician education

There are a few differences between a certified phlebotomy technician and a collections technician in terms of educational background:

Certified Phlebotomy TechnicianCollections Technician
Most common degreeAssociate Degree, 23%Bachelor's Degree, 24%
Most common majorMedical Assisting ServicesMedical Assisting Services
Most common collegeUniversity of Connecticut-

Certified phlebotomy technician vs collections technician demographics

Here are the differences between certified phlebotomy technicians' and collections technicians' demographics:

Certified Phlebotomy TechnicianCollections Technician
Average age4441
Gender ratioMale, 17.6% Female, 82.4%Male, 28.2% Female, 71.8%
Race ratioBlack or African American, 11.1% Unknown, 5.1% Hispanic or Latino, 17.8% Asian, 11.9% White, 53.3% American Indian and Alaska Native, 0.8%Black or African American, 9.9% Unknown, 3.9% Hispanic or Latino, 17.3% Asian, 10.1% White, 57.7% American Indian and Alaska Native, 1.0%
LGBT Percentage8%8%

Differences between certified phlebotomy technician and collections technician duties and responsibilities

Certified phlebotomy technician example responsibilities.

  • Operate and maintain EKG machines ECG connection and recording.
  • Perform injections, drug screenings, pulmonary function test, audiograms, Titmus eye screening, EKG.
  • Confer with patients to obtain information for laboratory records, explain procedures to allay fears and elicit cooperation.
  • Maintain effective communication with patients and medical staff, and record all results proficiently; evaluate information and provide proper recommendations.
  • Perform phlebotomy techniques, sterilize equipment, efficiently handle medical lab instrument, and mark test reports after experimentation & results.
  • Experience in performing routine tests using reagent kits, hematology analyzer, microscope and centrifuge.
  • Show more

Collections technician example responsibilities.

  • Identify 2RBC products target for monthly QC or validation activities.
  • Set up mobile blood drives, maintain and perform daily QC on equipment.
  • Process, prepare, label, and store the units of blood to the FDA regulations.
  • Perform venipuncture and collect specimens in appropriate vials.
  • Demonstrate knowledge of a proficiency in venipuncture and capillary techniques.
  • Follow federal and state regulations including HIPPA to maintain patient confidentiality.
  • Show more

Certified phlebotomy technician vs collections technician skills

Common certified phlebotomy technician skills
  • Patients, 21%
  • CPT, 8%
  • Laboratory Specimens, 7%
  • Blood Pressure, 7%
  • Data Entry, 5%
  • Patient Care, 4%
Common collections technician skills
  • Physical Exams, 45%
  • Phlebotomy Procedures, 7%
  • Customer Service, 7%
  • Vital Signs, 4%
  • Venipuncture, 4%
  • Data Entry, 4%

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