**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 6d ago
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District Manager
Biote Corp 4.4
Hartford, CT jobs
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.
This position will help support our CT/RI territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.
You must be located in the CT/RI area to be considered.
Position and Scope:
We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.
As a District Manager, your daily responsibilities will include:
* Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Ability to read and understand medical and scientific studies.
* Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
* Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
* Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
* Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
* Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
* Prospecting for new leads and identifying quality sales prospects from active leads.
* Attending marketing and sales events for prospects and current customers.
* Working with customers for sales referrals with new prospects.
* Updating all relevant sales activities in the Company's CRM system.
* Closing sales accurately and effectively each month to meet or exceed targets.
* Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
* Performing other related duties as required or requested.
As a District Manager, your background should include:
* Bachelor's degree
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
* Strong work ethic and time management skills
* Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
* Proficient in Microsoft Office suite and customer relationship management software.
* Ability to travel in order to do business, approximately 20% of the month.
* Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
* Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
* Home office capability is required with reliable high-speed internet access
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$123k-209k yearly est. Auto-Apply 31d ago
Day Body Radiologist - Jefferson Radiology
Radiology Partners 4.3
Hartford, CT jobs
We are actively recruiting a Body Radiologist to join our growing organization. We operate on a hybrid-subspecialty model allowing our Body radiologists to self-select a personalized level of Body sub-specialization raging between a pure Body or a hybrid general-Body position.
This is an excellent remote opportunity with flexible scheduling options, in a friendly and collegial section that fosters collaboration, work-life balance, and academic growth. Fellows are encouraged to apply.
We are proud of our positive, supportive work environment and are looking for a teammate who shares our commitment to collegiality and collaboration. We prioritize fairness, transparency, and work-life balance in both scheduling and coverage.
* We offer flexible work arrangements: onsite, hybrid, or remote teleradiology
* Multiple scheduling models available to fit your lifestyle
* 7 on/ 7 off
* Monday - Friday with weekend commitments
* Expertise in oncologic imaging, body MRI, CT and US.
* Comfortable interpreting body imaging across all modalities including MRI, interpretation of Cardiac CT/MR, PET/CT and Nuclear Medicine is a plus
* Our onsite radiology residency program offers opportunities for teaching and academic engagement
* Interact with our clinical colleagues and attend/present at our multidisciplinary conferences and tumor boards to earn CME
* One-year partnership track
* We offer a highly competitive compensation package, generous vacation time, and a comprehensive benefits program, including retirement savings plans, medical insurance, and more
Jefferson Radiology offers a modern, efficient, and tech-forward work environment:
* Clario platform ensures a smooth and consistent reading experience.
* AI software assists with the detection of hemorrhage, fractures, and vascular occlusions, enhancing diagnostic accuracy and efficiency
* A 24/7 support team handles all logistics and clinician communications - no more waiting on hold
* RP's upcoming Mosaic platform, expected to launch soon, is projected to improve radiologist productivity by 20-30%
We strive to provide the optimal environment for physicians seeking an expansive career practicing Body Radiology at their highest potential in a progressive, innovative setting.
LOCAL PRACTICE AND COMMUNITY OVERVIEW
Jefferson Radiology, established in 1963, is a 90+ physician sub-specialty group practice with 400+ non-physician staff members based in Connecticut covering multiple imaging centers, community hospitals and tertiary-academic centers. We have developed a unified, enterprise PACS with home workstations for all physicians, state-of-the art cloud-based system with AI tools and workflow enhancement solutions to optimize patient care and radiologist effectiveness. We offer flexible/personalized partnership track staffing models that range between 3-5 day-per-week models. Our practice supports a 20-person residency.
Life in Connecticut offers a dynamic blend of the active and relaxing, the natural and cultural, the historical and innovative. It's this complementary balance that makes Connecticut such an ideal place to make a great living - while also creating a rewarding life.
* The greater Hartford area of Connecticut offers many urban amenities in a quaint New England setting
* Highly ranked primary and secondary educational school systems
* Abundant parkland
* The greater Hartford region is an ideal place to live and raise a family
* Short driving distance to major destination points such as New York City, Boston, shoreline beaches/coastal areas, and New England ski resorts
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Doctor of Medicine (MD) or Osteopathy (DO)
* Licensed or ability to obtain medical license in the State of Connecticut and Massachusetts
* Board Eligible or Certified, American Board of Radiology (ABR) or American Osteopathic Board of Radiology (AOBR)
* Residency Trained, ACGME Accredited Radiology Program
* Fellowship Trained, Body Imaging
* Fellows welcome to apply
COMPENSATION:
The salary range for this position is $400,000-$650,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
FOR MORE INFORMATION OR TO APPLY:
For inquiries about this position, please contact Shea Lipp at ************************** or ************.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
$197k-365k yearly est. 9d ago
Product Adoption Expert
Zoom 4.6
Hartford, CT jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 38d ago
BCBA Supervisor- Home-Based
Constellation Health Services 3.9
Orange, CT jobs
The BCBA is responsible for development, implementation, ongoing evaluation, and overall management of behavior analytic programs for assigned home-based clients. Responsibilities also include ongoing supervision and training of behavior technicians assigned to implement one-on-one programming for assigned clients. Constellation BCBAs are highly motivated, intricately organized, passionate, and collaborative team players that exemplify the mission and values of the organization at large.
Essential Job Functions/Responsibilities
Develop behavior analytic programming based on formal assessment and observation for assigned clients
Consistently monitor and modify programming based on client performance
Identify formal assessment needs for assigned clients at intake and reauthorization accordingly
Conduct assessments based on client needs/deficits (e.g., VB-MAPP, ABAS-3, Vineland-3, SRS-2, etc.)
Make clinical recommendations based on assessment results that directly address the symptomology of ASD according to the DSM-V
Collaborate with Constellation BCBA colleagues on a regular basis to ensure departmental excellence
Maintain documentation, reports, and data collection for assigned clients
Determine equipment/materials needed for program implementation
Ensure availability of needed equipment/materials
Develop programming materials when necessary
Modify and refresh equipment/materials on a regular basis based on client needs/progress
Request clinical guidance/assistance as needed
Complete reports in a timely and thorough manner according to Constellation Kids policy
Provide direct, one-on-one behavior analytic services to clients when applicable/needed
Supervise behavior technicians assigned to clients on a weekly basis at minimum
Provide supervision quantity based on technician
and
client needs without exceeding payer approved amounts
Consult with schools and other organizations as assigned
Complete required documentation in a timely manner
Submit documentation to department leadership for review in a timely manner as needed/required
Conduct staff training as assigned
Perform other duties as assigned
Although each position has its own unique duties and responsibilities, the following applies to all employees of Constellation Health Services:
All employees will:
Exercise necessary cost control measures.
Strive to provide and maintain positive external and internal customer service and promote a culture of excellence in customer service.
Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Must be able to be depended upon to plan and organize work effectively and ensures its completion.
Must be able to demonstrate reliability by arriving to work on time and taking breaks in the expected time frames.
Will be expected to meet all productivity requirements.
Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
Will be expected to represent the organization professionally at all times.
Additional Requirements:
PHYSICAL REQUIREMENTS
Hearing and speaking ability is required to communicate on the telephone.
Vision is necessary for entering data.
Reaching is required for paper management.
Manual dexterity is required for operating the computer, photocopier and telephone.
Mobility is required for going to photocopier, fax machine, etc.
Must be able to speak and write the English language in an understandable manner.
Must be able to function independently and have personal integrity.
Requires flexibility of hours.
PSYCHOLOGICAL REQUIREMENTS
An ability to recognize tasks to be done and perform them independently.
An ability to establish a responsible and trustworthy rapport with staff by:
Being punctual and providing proper notification and advance notice for absence and tardiness.
Following through on tasks as assigned.
Flexibility to adjust to changing work schedules.
An ability to work in a fast-paced environment under time constraints.
INTELLECTUAL REQUIREMENTS
An ability to learn all Constellation Health Services policies and procedures.
Judgment skills in processing telephone calls
Organizational skills necessary to establish priority of tasks and meet deadlines.
An ability to operate all aspects of the computer, photocopier and telephone.
An ability to understand and follow instructions provided by the supervisor both in written and oral formats.
An ability to read, write and type.
I have read this and physical demands for the position as BCBA Clinical Director. I agree to perform the tasks outlined in this in a safe manner and in accordance with the company's established procedures. I understand that I may not release or disclose protected health or company information without proper authorization. I understand that the company reserves the right to make changes to this job description at any time at their discretion.
I also understand that my employment is at will and thereby understand that my employment may be terminated at- will either by the company or myself and such termination can be made with or without notice.
Qualifications
Position Qualifications
Masters in Applied Behavior Analysis or related field
BCBA certified in good standing with the Behavior Analyst Certification Board (BACB)
State Licensure
BACB Required 8-hour supervision training
Strong organization and communication skills are required.
$54k-75k yearly est. 16d ago
Case Builder Auditor - Veterans Evaluation Services
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible.
Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process.
- Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA.
- Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log.
- Communicate with CB supervisors when patterns of concern regarding quality and production are identified.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.
- Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient.
- Complete audits as assigned by Supervisor or Case Building Management.
- Assists with clarification response (CR) updates when a CB on the build team is out of office.
- Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality.
- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus-Provided Equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities.
Minimum Requirements
- High school graduate or GED required.
- Minimum of 2 years of related experience.
- Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder.
- 2 or more years previous Case Building experience is strongly preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
26.45
Maximum Salary
$
35.35
$30k-43k yearly est. Easy Apply 2d ago
Technical Account Manager
Cardinal Health 4.4
Hartford, CT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 10d ago
Sr Data Governance Analyst 3
Baylor Scott & White Health 4.5
Hartford, CT jobs
The Sr. Data Governance Analyst plays a key role in advancing BSWH data governance initiatives and driving data-informed decision-making across the organization. The Data Governance Analyst provides data analytics, data management, data architecture support and alignment. This role is responsible for designing, implementing, and optimizing metadata management, data catalogs, lineage documentation, and governance workflows and platforms.
This position leverages advanced analytical tools to uncover meaningful insights that support strategic initiatives and performance improvements. Partnering with stakeholders across the organization to translate complex data into actionable intelligence. Functions as a bridge between IT, business, legal, and compliance teams to ensure data is accurate, compliant.
Working closely with data product managers, business SMEs, and technology teams, the analyst enhances data discoverability, quality, and compliance across the enterprise; supporting BSWH Data Strategy and enabling timely, data-driven decisions built on trusted information.
The Senior Data Governance Analyst is a key contributor to the data governance program by conducting regular assessments of data assets establishing standards, creating necessary policy documentations, identifying areas for improvement and ensuring alignment with business objectives. By fostering a culture of data stewardship, this role helps maximize the value of data as a strategic asset and promotes consistent, high-quality analytics across the enterprise.
100% remote position
**_The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._**
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Study and research features of new database versions and tools to prepare for future growth.
+ Establishes technical standards and guidelines for the effective use of databases.
+ Train, educate and assist in the development of personnel including data governance tools, principles and practices.
+ Develop, implement, and manage practices/policies for data quality, security, access, and usage.
+ Provide data literacy oversight and support to ensure data integrity and quality.
+ Ensure data privacy, security, and compliance. Support PHI classification, data quality checks, and lineage validation.
+ Act as liaison between data stewards and analytics team, promoting adoption of best practices.
+ Monitor and assess data quality for key metrics, identify issues and provide pragmatic recommendations.
+ Catalog and manage data assets, ensuring they are properly classified and accessible to authorized users.
+ Prepare and present reports and presentations on data governance activities, metrics, and outcomes.
+ Ensure Data Governance key assets (Glossaries, Data Dictionary, Reference Data List, Lineage and Business Process Maps, technical assets) are maintained and used effectively.
+ Develop and deliver data management technology and Data Steward training, keeping training materials up-to-date.
+ Liaising closely with Data Stewards to understand their data needs and requirements, and chairing data meetings.
+ Leading the design and build of data catalogue content, metadata models, and workflows.
+ Design, implement, and maintain governance processes, and workflows (e.g., stewardship approvals, data access protocols) and supporting their use by Data Governance members.
+ Implement and monitor data quality standards to maintain high levels of accuracy, completeness, and reliability.
+ Handle data lifecycle management, support governance tools, monitor KPIs, and operationalize data standards across systems.
+ Stay updated on industry trends and best practices in data governance, applying new insights to enhance organizational practices.
**KEY SUCCESS FACTORS**
+ Deep understanding of healthcare data and operations.
+ Knowledge of Data Warehousing, ODS, or other reporting environment in a work environment.
+ Knowledge of healthcare and health insurance claims processing domains.
+ Ability to write complex SQL queries against relational databases.
+ Must possess excellent documentation and communication skills.
+ The ability to understand, model, and interpret data.
+ Accuracy and attention to detail.
+ Must possess good social skills.
+ Excellent written and verbal communication and collaboration skills.
+ Experience working across business and technical teams.
+ Strong analytical and problem-solving skills to identify and solve complex business problems.
+ Knowledge of data management, data governance frameworks/platforms, data cataloging/lineage concepts, data architecture, data analytics best practices and techniques.
+ Knowledge of metadata management concepts, modeling, tools. standards and best practices.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$40.4-62.5 hourly 33d ago
Clinical Administrative Coordinator
Communicare 4.6
New Haven, CT jobs
CommuniCare is seeking a licensed behavioral health professional with experience working with adults in mental health settings to provide operational leadership for our crisis response programs. This role focuses on ensuring service quality, compliance with organizational and funder standards, and fostering collaboration with community partners. The Coordinator plays a key role in promoting safety, driving performance improvement, managing program data, and supporting administrative functions that sustain effective crisis care.
Recruit behavioral health staff for telephonic and mobile crisis roles.
Communicate with daytime crisis operations at partner agencies to align with after-hours services as required.
Collaborate with internal departments (HR, IT, etc.) to support administrative operations.
Represent the program in community meetings with DMHAS, law enforcement, and other partners.
Qualifications
Master's degree in a behavioral health field with active licensure (LCSW/LMFT/LPC preferred), and a minimum of three years of experience delivering clinical and recovery support services.
Minimum of two years' experience in a supervisory role required. Experience supervising staff in a remote work setting preferred.
Proven collaborative and negotiating skills.
One year of experience working with culturally diverse populations.
Ability to work flexible schedule, including evenings, overnights and weekends is required.
Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
PROFESSIONAL LICENSURE /CERTIFICATIONS:
LCSW/LMFT/LPC
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
#LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
$84k-120k yearly est. Easy Apply 4d ago
Access Supervisor, Inside Sales (Remote)
Insulet 4.7
Connecticut jobs
This position supervises the day-to-day operations of the Insulet Corporation Inside Sales Access teams. The position will be responsible for leading and coaching the team, resolving escalated customer contacts, managing existing and new processes, and identifying and implementing continuous improvement opportunities through data analysis and project management within the pharmacy systems.
The ideal candidate must demonstrate strong sales, customer service, computer skills, coordination, and planning abilities, and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners.
Responsibilities
Provides supervision - ensuring call handling and documentation meet regulatory requirements within pharmacy guidelines.
Supervise day-to-day operations for the Inside Sales Access team, serving as the primary escalation point for any questions or issues and managing processes within the pharmacy process.
Define, manage, and implement enhancements to processes and systems to refine the Inside Sales structure.
Preparation of daily, weekly, monthly, and quarterly reports.
Manages daily call and task productivity, ensuring accountability to role expectations.
Provides coaching and feedback in accordance with department and company goals.
Manages Inside Sales Access quality program, conducting quality audits and calibration of quality scoring with the leadership team.
Handles the most complex Customer complaints, escalations, and/or inquiries.
Ensures adherence to Regulatory, Quality, Pharmacy, and accreditation standards.
Reviews financial targets and is responsible for working with Sr Inside Sales Leadership to assist with meeting or exceeding goals and ensuring operating and expense commitments are met within Service Level Agreements.
Participates in special projects and performs other duties as assigned.
Performs other duties as assigned.
Education and Experience
Minimum Requirements:
Bachelor's degree
5+ years of experience in an inside sales or contact center environment
Preferred Skills and Competencies:
Strong background in sales, the pharmacy channel, and call center operations that promote industry best practices and standards, including contact center metrics, workforce management, service quality management, and knowledge management.
Customer Service experience in a medical or health-related environment is preferred.
Knowledge of diabetes and experience supporting patients with diabetes is preferred.
Experience providing remote support, particularly in a regulated environment.
Physical Requirements:
Requires sitting and standing associated with a typical office environment.
Manual dexterity needed for using a calculator and computer keyboard.
Lightweight lifting may be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position may require occasional travel.
If you're ready to be a part of a company that's changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people's lives.
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $56,300.00 - $84,425.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$56.3k-84.4k yearly Auto-Apply 18d ago
Remote BCBA - CT Licensure Required or Willing to Obtain
Constellation Health Services 3.9
Orange, CT jobs
Please note that for licensure purposes in Connecticut, BCBA candidates must reside within the state of Connecticut or in a state that shares a border (Massachusetts, Pennsylvania, Rhode Island, or New York)
The BCBA is responsible for development, implementation, ongoing evaluation, and overall management of behavior analytic programs for assigned home-based clients. Responsibilities also include ongoing supervision and training of behavior technicians assigned to implement one-on-one programming for assigned clients. Constellation BCBAs are highly motivated, intricately organized, passionate, and collaborative team players that exemplify the mission and values of the organization at large.
Qualifications
Position Qualifications
Masters in Applied Behavior Analysis or related field
BCBA certified in good standing with the Behavior Analyst Certification Board (BACB)
State Licensure
BACB Required 8-hour supervision training
Strong organization and communication skills are required.
Essential Job Functions/Responsibilities
Develop behavior analytic programming based on formal assessment and observation for assigned clients
Consistently monitor and modify programming based on client performance
Identify formal assessment needs for assigned clients at intake and reauthorization accordingly
Conduct assessments based on client needs/deficits (e.g., VB-MAPP, ABAS-3, Vineland-3, SRS-2, etc.)
Make clinical recommendations based on assessment results that directly address the symptomology of ASD according to the DSM-V
Collaborate with Constellation BCBA colleagues on a regular basis to ensure departmental excellence
Maintain documentation, reports, and data collection for assigned clients
Determine equipment/materials needed for program implementation
Ensure availability of needed equipment/materials
Develop programming materials when necessary
Modify and refresh equipment/materials on a regular basis based on client needs/progress
Request clinical guidance/assistance as needed
Complete reports in a timely and thorough manner according to Constellation Kids policy
Provide direct, one-on-one behavior analytic services to clients when applicable/needed
Supervise behavior technicians assigned to clients on a weekly basis at minimum
Provide supervision quantity based on technician and client needs without exceeding payer approved amounts
Consult with schools and other organizations as assigned
Complete required documentation in a timely manner
Submit documentation to department leadership for review in a timely manner as needed/required
Conduct staff training as assigned
Perform other duties as assigned
$94k-128k yearly est. 15d ago
Field Social Media Manager
Crunch Fitness 3.9
Greenwich, CT jobs
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Department: Marketing
Reports to: Head of Marketing
Employment Type: Full-time
About the Role
We're looking for a Field Social Media Manager to own Facebook and Instagram content across 25+ Crunch Fitness clubs. You'll be on the ground-shooting, editing, and posting trend-aware content that drives engagement, retention, and revenue. Expect to be in clubs at least half the time, including pre-open visits and new-club events.
What You'll Do
Lead social content for multiple clubs; ensure relevance, accuracy, and brand alignment.
Create and distribute posts for promotions, events, facility updates, openings, training tips, exercise spotlights, and more-both network-wide and club-specific.
Capture short-form content in-club with staff and members; coordinate content before and during new club launches.
Build and manage monthly social calendars for Facebook and Instagram.
Track performance; analyze and optimize using platform insights.
Spot and activate on new social trends and formats.
Ensure clubs follow calendars and activate campaigns on time.
Monitor and respond to ratings/reviews to protect and grow brand reputation.
Qualifications
3-5 years in social media marketing/content management.
Deep knowledge of platform best practices (IG Reels, Stories, UGC, community moderation).
Portfolio with examples of strategies you've executed and measurable outcomes.
Comfortable traveling 50%+ and working in fast-moving, member-facing environments.
Nice to Have
Paid social experience.
Hands-on skills with Canva, Photoshop, or similar creative tools.
Residency & Travel Requirement (Read Carefully)
Candidates must currently reside in Pennsylvania, New Jersey, New York, Connecticut, or Massachusetts and be able to travel 50%+ to clubs across these states.
Valid driver's license and reliable transportation required.
Work Environment
Hybrid: time split between field (clubs) and remote work.
Fun, performance-focused culture with growth opportunities as we scale.
Pay & Benefits
Pay range: $55,000.00 - $65,000.00 base salary annually, depending on experience and location.
Health insurance, retirement plan, free gym membership, and other standard benefits.
EEO StatementWe're an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
How to ApplySubmit your resume, brief cover letter, and links/samples of your social media work. Please include a one-paragraph summary of your strongest multi-location campaign and the KPI it moved.
Flexible work from home options available.
Compensation: $55,000.00 - $65,000.00 per year
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
$55k-65k yearly Auto-Apply 60d+ ago
Behavior Technician - Home-Based
Constellation Health Services 3.9
Hartford, CT jobs
We also have additional job opportunities in the following locations:
New Haven, New London, Stamford, Waterbury and more!
_________________________________________________________
The Behavioral Technician will provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis. Clients include children with Autism and related developmental disabilities in the home, community, clinic, and school settings. The Behavioral Technician will collect data on programs and assist with parent training. The Behavior Technician works under the supervision of a Board-Certified Behavior Analyst.
The principles of behavior analysis are to treat patients who have difficulties with socially significant behaviors. These may include social skills, reading, communication, personal self-care and work skills.
Essential Job Functions/Responsibilities
Plans and implements intervention strategies using direct therapy, monitoring and consultation under the supervision of a BCBA.
Teaches targeted behaviors using specialized techniques that may include reward systems, incidental teaching and pivotal response training.
Records and tracks data from training sessions.
Reinforces positive behavior with children on caseload.
Communicates effectively (orally and in writing) with administrators, parents and community members.
Provides accurate documentation of intervention, goals and objectives
Facilitates transition among agencies, programs, and professionals as service provision changes (early intervention to pre-school, pre-school to school etc.)
Identifies emergency situations and determines appropriate action to ensure child safety.
Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements.
Follow the prescribed behavior skill acquisition and behavior reduction protocols.
Collect, record, and summarize data on observable client behavior
Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols.
Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst
Will perform other duties as assigned.
Although each position has its own unique duties and responsibilities, the following applies to all employees of Constellation Health Services:
All employees will:
Exercise necessary cost control measures.
Strive to provide and maintain positive external and internal customer service and promote a culture of excellence in customer service.
Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Must be able to be depended upon to plan and organize work effectively and ensures its completion.
Must be able to demonstrate reliability by arriving to work on time and taking breaks in the expected time frames.
Will be expected to meet all productivity requirements.
Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
Will be expected to represent the organization professionally at all times.
Additional Requirements:
PHYSICAL REQUIREMENTS
Hearing and speaking ability is required to communicate on the telephone.
Vision is necessary for entering data.
Reaching is required for paper management.
Manual dexterity is required for operating the computer, photocopier and telephone.
Mobility is required for going to photocopier, fax machine, etc.
Must be able to speak and write the English language in an understandable manner.
Must be able to function independently and have personal integrity.
Requires flexibility of hours.
PSYCHOLOGICAL REQUIREMENTS
An ability to recognize tasks to be done and perform them independently.
An ability to establish a responsible and trustworthy rapport with staff by:
Being punctual and providing proper notification and advance notice for absence and tardiness.
Following through on tasks as assigned.
Flexibility to adjust to changing work schedules.
An ability to work in a fast-paced environment under time constraints.
INTELLECTUAL REQUIREMENTS
An ability to learn all Constellation Kids policies and procedures.
Judgment skills in processing telephone calls
Organizational skills necessary to establish priority of tasks and meet deadlines.
An ability to operate all aspects of the computer, photocopier and telephone.
An ability to understand and follow instructions provided by the supervisor both in written and oral formats.
An ability to read, write and type.
I have read this and physical demands for the position as Behavior Technician. I agree to perform the tasks outlined in this in a safe manner and in accordance with the company's established procedures. I understand that I may not release or disclose protected health or company information without proper authorization. I understand that the company reserves the right to make changes to this job description at any time at their discretion.
I also understand that my employment is at will and thereby understand that my employment may be terminated at- will either by the company or myself and such termination can be made with or without notice.
Qualifications
Position Qualifications
A bachelor's degree in a human services field from an accredited university AND one year of direct relevant experience working with youth and families who require behavior management to address mental health needs
OR
An associate's degree (60 college credits) AND a minimum of two years of direct relevant experience working with youth and families who require behavior management to address mental health needs.
Strong organization and communication skills are required.
Registered Behavior technician certification is a plus.
$50k-61k yearly est. 15d ago
Corporate Finance and Accounting Summer Intern-Remote
Maximus 4.3
Hartford, CT jobs
Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity,
accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Canada, Saudi Arabia, and the United Kingdom.
For more information, visit ***********************
Essential Duties and Responsibilities:
- Organize the development and creation of content for press releases, social media platforms, newsletters, website and/or other communication channels.
- Assist with the research and drafting of reports, presentation materials, and other documents.
- Provide assistance with the scheduling and organizing of events and drafting communications materials.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials.
- Prepare timely and accurate financial reports supporting operational finance.
- Ensure contract compliance on all activities.
- Assist with SEC reporting and internal audit.
- Build and maintain working relationships with operating and other finance groups and provide them with subject matter expertise assistance.
- Assist with special projects as required.
- Assist with coordination of information flow with both internal and external auditors.
- Perform other duties as may be assigned by management.
*Listed Duties and Responsibilities Subject to change
Minimum Requirements
- Currently in progress to attain a Bachelor's degree from an accredited university
High School diploma or equivalent and 0-2 years work experience
- Able to read, understand and perform assignments within prescribed guidelines.
- Strong ability to communicate routine information in a clear and accurate way with internal & external contacts.
- Currently enrolled in an accredited college or university and pursuing a college degree in finance and/or accounting major.
As part of the Finance and Accounting Rotation Program internship, the candidates will have the opportunity to work in a department that participates in the rotation program to understand and assist in roles and responsibilities expected of new accounting or finance staff. In addition, while the internship is fixed to one department, it acts as early identification for full time candidacy into the rotation program, where annually, members of the program are rotated into new finance and accounting departments.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
22.00
Maximum Salary
$
26.00
$28k-37k yearly est. Easy Apply 2d ago
Remote Medical Billing Coder
Fair Haven Community Health Care 4.0
New Haven, CT jobs
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Remote in New Haven, Connecticut
Job purpose
Responsible for maintaining the professional reimbursement program. Ensure compliance with current payments and rules that impact billing and collection.
Duties and responsibilities
The Medical Billing Coder performs billing and computer functions, including patient & third party billing, data entry and posting encounters. Typical duties include but are not limited to:
Follow-up of any outstanding A/R all-payers, self-pay, and the resolution of denials
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Handle the follow-up of outstanding A/R all-payers, including self-pay and /or the resolution of denials.
Answers question from patients, FHCHC staff and insurance companies.
Identifies and resolves patient billing complaints.
Prepares reviews and send patient statements and manage correspondence.
Handle all correspondence related to insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get the maximum payments and accounts and identify issues or changes to achieve client profitability.
Take call from patients and insurance companies regarding billing and statement questions.
Process and post all patient and/or insurance payments.
Reviewing clinical documentation and provide coding support to clinical staff as needed.
Qualifications
High School diploma or GED with experience in medical billing is required.
A certified professional coding certificate (CPC AAPC), knowledge of third party billing requirements, ICD and CPT codes, and billing practices are also required.
Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
Must be detail oriented and have the ability to work independently.
Bi-lingual in English and Spanish highly preferred.
FQHC/EPIC experience is desirable.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$33k-39k yearly est. Auto-Apply 17d ago
Utilization Management Coordinator (H)- Remote
Saint Francis Health System 4.8
New Haven, CT jobs
Current Saint Francis Employees - Please click HERE to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. #ALDIND The shift for this role would be as needed during the weekdays.
Location: Remote (MUST BE LOCAL TO TULSA, OKLAHOMA AREA)
Job Summary: Provides administrative and clinical support to the hospital and treatment team throughout the review of patients, their placement in various levels of care and their receipt of necessary services and appropriate discharge planning. UM Coordinators participate in treatment teams, communicating with providers the details of reimbursement issues; also participates in the Patient Care Committee for patient care reviews, and in Utilization Review Staff Committee, providing data and contributing to improvement of internal processes. Provides staff education as needed to further the goals of UR.
Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom or Master's degree in Social Work, Counseling or related behavioral health field.
Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License, or Clinical Social Worker (LCSW), or Professional Counselor (LPC) license, or Marriage and Family Therapist (LMFT).
Work Experience: 3 - 4 years of related experience in behavioral health care, part of which may be experience in Behavioral health managed care.
Knowledge, Skills and Abilities: Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail oriented as required in the examination of numerical data. Ability to synthesize clinical case data into concise summaries.
Essential Functions and Responsibilities: Meets time requirements for review intervals, supplying the required clinical information to obtain authorization. Responds promptly to authorizing entity's need for further detail. Participates in treatment team or Patient Care Committee, providing information about eligibility, benefits and criteria for the selected level of care. Seeks treatment information for use in providing reviews for authorization of services. Contributes to discharge planning. Participates in quality of care process improvement. Identifies QI Triggers for individual patient situations, reporting them promptly to the Process Improvement/Quality Director, to appropriate clinicians and to the UM Manager. Reviews eligibility and benefits of patients, matching the level of care utilization. Assures compliance with Managed Care Behavioral Health standards in the area of UM procedures and documentation to permit accreditation for Laureate and/or to maintain the delegation standards established by the managed care contracts. Investigates and prepares appeals for insurance companies, when denial of reimbursement is related to medical necessity or to other treatment issues. Participates in UM process improvement on an ongoing basis and participates in the UR Staff Committee's process improvement goals.
Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
Working Relationship: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Pre-Arrival - Yale Campus
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability
$46k-57k yearly est. Auto-Apply 27d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$131k-221k yearly est. Easy Apply 3d ago
WCA Physiotherapist Functional Assessor - Hybrid
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements WCA - Physiotherapist Functional Assessor Central England, Wales and Scotland Monday to Friday - 09:00 - 17:00 £41,500 Do good. Be great as a physio. Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
Valid HCPC registration number
At least 1 year of broad post-registration experience gained within or outside of the NHS
You MUST have the right to work in the UK - we cannot offer sponsorships
Excellent oral and written communication skills
Comfortable using computer software to type and produce detailed reports
What we offer
£41,500 salary
Flexible working - full time, part time and hybrid
No bank holidays, evenings or weekends
Leading maternity and paternity paid leave
Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
Ongoing CPD, clinical development and reimbursed validation fees
£2,000 for referring a friend
Life insurance and Medicash Healthcare Cash Plan
In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
41,500.00
Maximum Salary
£
41,500.00
$79k-108k yearly est. 4d ago
Revenue Cycle AR Specialist I - Full Time Hybrid
Connecticut Children's Medical Center 4.7
Hartford, CT jobs
Applicants must reside in Connecticut, Massachusetts, or New York, or willing to relocate.
The Revenue Cycle AR Specialist I is responsible for resolving insurance balances, following up with payors, and submitting appeals and reconsideration requests on rejected and denied claims.
Responsible for ensuring claims are paid by insurance carrier to the organization correctly.
Works receivable inventory within department standards including, as applicable: maintaining assigned work list of hospital or professional accounts; documenting agreement arrangements or reasons for outstanding balances; performs collection & follow up efforts; coordinating and/or posting adjustments, contractual allowances, or refunds within levels of authority.
Education and/or Experience Required:
Education:
High School Diploma, GED, or a higher level of education that would require the completion of high school.
Experience:
Minimum 1 year completed experience in a Healthcare Revenue Cycle role.
Education and/or Experience Preferred:
Education:
Associate's Degree in Healthcare Management, Finance, or related field.
Experience:
Experience with Epic
Patient billing experience preferred.
License and/or Certifications Required:
N/A
Accurately and compliantly resolves insurance balances after payment or adjudication, and correctly identifies any patient liability (i.e., contractual/payment review, etc.) and ensures accurate resolution of account to payment or payor terms;
Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites.
Leverages available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolution; documents all activity in accordance with organization and payor policies.
Coordinate appeal when claim is denied. May partner with medical care team members on complex appeals.
Submits LOMN (Letter of Medical Necessity) and other drafted appeals and reconsiderations on rejected and denied claims.
Sends appeals to payors, and follow up to ensure payment is made.
Continue to review acct and escalate as necessary if denial is not overturned.
Engages the CFC, UR, Revenue integrity or coding follow-up team for any medical necessity, auth. or coding related denials review.
Sets follow-up activities based on status of the claim; ensure full and clear account documentation on account status within system.
Collaborate as a part of a team on special projects by utilizing excel spreadsheets, and effectively communicate results
Performs other job-related duties as assigned.