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Chick-fil-A jobs in Oxnard, CA - 716 jobs

  • HR Coordinator- Chick-fil-A Western & Sierra Vista

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    The HR Coordinator is directly responsible for the office administration within the business. This person provides high-level business support by maintaining all business functions including employee relations and first-hand communication regarding HR Policies and processes to the team members. COMPETENCIES Exemplifies CDC's Core Values (Heart for Service, Go Hard or Go Home, Have Each Other's Backs, and Pursue Excellence) Strong analytical and problem-solving skills Mature, dependable, and results-oriented Self-starter, creative, flexible, and able to adapt Outgoing, friendly and enthusiastic Ability to work well independently and in a team environment Servant spirit and attitude with a strong sense of stewardship Ability to anticipate, solve problems, and resolve both business and team conflicts Effective organizational skills to keep track of multiple priorities Excel with systematic follow through and auditing skills Have strong communication skills and an ability to coach employees through conflict Make it their priority to protect both Team Members and the business RESPONSIBILITIES Employee Files Review files in Workstream including I-9 and W-4 and download them to the HR Employees drive folder Maintain employee files Scan physical files onto Google Shared Drive, converting to digital files Update all employee addresses for W2s in November and December W-2 distribution in January Operations Support - Manage Office space Daily upkeep of office Purchase all items needed to maintain a sound working environment (office supplies, uniforms, anniversary gifts, monthly birthday celebration desserts, etc.) Email/VM Correspondence Respond to all emails and voicemails within 24 hours (except Sun) and communicate any pertinent information to the team in a timely manner Respond to customer complaints (as needed) Answer phone when in the office Facilities and Equipment Maintain current leader phone list for security system (Strong Systems) Make sure all levels of leadership have appropriate access for their job title Administrative Support - Organizational Support Manage all Slack administration, including: adding new Team Members-in-Training/Leaders to Slack, adding leaders to appropriate channels, and deactivating Team Members upon separation of employment Employee Relations Onboard all new Team Members-in-Training/Leaders Hold Team Members and middle management accountable to our values Conduct interviews and follow-up conversations with employees involved for HR investigations Thorough documentation of all employee communications (via Probiz, email, Slack, and various Google tracking sheets) Assist in gathering video footage for investigations (Solink) Communicate with Team Members about policies and resignation processes, and communicate with the HR Manager about upcoming resignations Coordinate and facilitate all resignations & terminations Celebrations (Team Member of the Month, promotions, birthdays & anniversaries, baby showers, etc.) Recruiting Hold weekly interviews Schedule and facilitate onboarding for new Team Members-in-Training Communicate Team Members-in-Training availability via Slack and scheduling guide Leadership Collaboration Collaborate with Executive Assistant concerning Google Drive for digital document organization Employee Tracking Enter new Team Members-in-Training into employee tracking sheets Assist HR Manager in updating employee tracking sheets throughout the employee lifecycle Provide FOBs/Keys (as needed) for new Team Members-in-Training (at 30 days) and newly onboarded leaders Monthly sexual harassment auditing and course assignment for all Team Members (at 5 months), new leaders (immediately during training), and any MIT candidates Monthly Food Handler's Certification audit Execute 30 day reviews for Team Members-in-Training - Record in Probiz, track in CDC TM Master Sheet Uniform Inventory Management Update inventory of all uniforms in digital tracking form Order uniforms for Team Members who wish to purchase, and create uniform deduction form for the purchase Replenish uniform inventory and ensure inventory is stocked REQUIREMENTS Discretion and confidentiality, non-disclosure agreement required Bachelor's Degree preferred, preferably in Human Resources or Business Administration Valid CA Driver's License with a good driving record Fluent in English required Fluent in Spanish preferred AVAILABILITY/HOUR ALLOCATION Work a minimum of 40 hours per week Work one Saturday shift per month Must have open availability Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Work schedule 8 hour shift Weekend availability Monday to Friday Holidays Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) matching Referral program Employee discount Paid training Mileage reimbursement Life insurance
    $37k-48k yearly est. 60d+ ago
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  • Office Manager

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    Responsibilities: Managing filing system. Recording information as needed. Updating paperwork, maintaining documents and word processing. Helping organize and maintain office common areas. Performing general office clerk duties and errands. Organizing travel by booking accommodations and reservations needs as required. Coordinating events as necessary. Maintaining supply inventory. Maintaining office equipment as needed. Aiding with client reception as needed (interviews, and team events). Creating, maintaining, and entering information into databases.
    $35k-45k yearly est. 60d+ ago
  • Taco Bell General Manager

    Taco Bell 4.2company rating

    Santa Clarita, CA job

    JOB TITLE General Manager (GM) SUPERVISOR Area Coach (AC), Director of Operations (DO) STATUS Non-Exempt BASIC PURPOSE The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training and providing quality food. This role is crucial for creating company culture that is aligned with DRG's values. MAJOR RESPONSIBILITIES Team Development: Identify, train and mentor a team of high‑potential individuals, empowering them to become leaders and excel in their roles. Operational Excellence: Striving to create world‑class operations which include exceptional customer service, pristine restaurants that serve excellent food, and strong financials. P&L Management: Maintaining consistently strong financial results by taking actions that keep costs to a minimum result in maximum profitability and keep costs to a minimum. Leadership: Making sound and effective decisions in addition to serving as a liaison between upper management and the team while adhering to an open‑door policy. Training & Development: Conduct ongoing training workshops, provide constructive feedback in real‑time, and stress the importance of continuous learning and growth to the team. Culture & Values: Actively reinforce DRG's culture and values by incorporating individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere. Compliance: Enforcing adherence with company policies, procedures and local regulations. BENEFITS DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance DRG Savings Marketplace- Exclusive access to discounts for DRG employees Employee Assistance Program - Counseling services, legal support, travel assistance, etc. Live Mas Scholarship Program Employee Referral Program Education Benefits - GED reimbursement, free second language education, etc. DailyPay- Program that allows you to get your paychecks daily. LEADERSHIP BEHAVIORS Hiring & Staffing - Possess a keen eye for identification and hiring top‑tier talent in addition to fostering an environment of growth and leadership. Integrity and Trust - Is widely trusted and viewed as a transparent individual; abides by an open‑door policy; keeps necessary information confidential. Motivating Others - Inspires their team to achieve great heights while also maintaining high expectations and ensuring everyone's input is valued and taken into consideration. Analytical Thinking - Welcomes challenges and is able to develop solutions through the use of logic and strategy. Results Driven - Constantly and consistently exceeding goals all while obsessing over the restaurant's success. KEY RELATIONSHIPS Internal - Develop strong working relationships with your team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders. External - Build rapport and trust with guests, creating memories while maintaining the restaurant's reputation for quality and service. KNOWLEDGE & SKILL REQUIREMENTS Must be 18 years or older. High School Diploma (or equivalent). At least 2 years of restaurant experience with proven leadership ability. Must be able to read, speak and write in English. Must pass the SERV Safe Certification Course and Exam. Maintain current health card in adherence with local/state requirements. This position requires an average 45‑hour work week with flexible availability (nights, weekends, holidays). Reliable transportation, clear criminal background check, and an acceptable Motor Vehicle Record (MVR). ABOUT US Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30‑unit Taco Bell business in 2012, has since grown into a 300+ unit, multi‑brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day! DISCLAIMER You are applying to , a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. #J-18808-Ljbffr
    $49k-67k yearly est. 1d ago
  • KFC Team Member

    KFC 4.2company rating

    Los Angeles, CA job

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. As a Team Member, you could be the smiling face that greets and serves customers. Or you could be the cook that prepares our world famous chicken (and tell your friends you know the "secret" - just kiddin'). Whatever job you do, you know what you do matters - to your team and to your customers. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - You're a fun and friendly person who values customers and takes absolute pride in everything you do. - You like talking - a lot - even to strangers (despite what your Mom told you). This is important, because you're not able to text message customers. - You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - working as a team. - And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
    $25k-32k yearly est. 1d ago
  • Little Caesars - Manager Trainee - 5950

    Little Caesars 4.3company rating

    Los Angeles, CA job

    Come join our family and become a Pizza GENIUS! Title: Little Caesars Store Manager Join the Little Caesars Pizza! Pizza! Family Do you like pizza ? Do you like having fun ? If so, we would love for you to join our family! Why We Are ExtraMostBestest: Weekly Pay Free pizza every week (subject to terms and conditions) Fun atmosphere Wear jeans every day (company provided shirt and hat) Flexible schedules On-site training Advancement opportunities Paid time off Excellent benefits package including medical, dental, vision, and 401K with company match. State-of-the-art technology, systems, and equipment Be A Pizza Genius: Provide excellent customer service. Prep, cook, and serve food. Work in a fast-paced, team-oriented environment Provide direction and regular feedback to colleagues, ensuring all job duties are performed to standard. Accurately manage cashflow. Control costs through teaching proper use of paper, labor, food, and utilities Monitor shift activity to ensure compliance with food and safety regulations. Follow all procedures associated with opening and closing the restaurant. Appropriately handle unexpected occurrences and notify appropriate parties in a timely fashion. Who you are: Previous experience in a high volume, quick service or fast casual restaurant environment preferred. Excellent leadership, communication, and team building skills. Cheerful outlook and outstanding work ethic Previous management experience Willing to work 40+ hours per week. Start With a Slice and Leave with The Whole Pie: Hard working Restaurant Managers can quickly work toward becoming a General Manager, Area Supervisor, and beyond! Many of our most successful executives and franchisees have started their careers in the stores learning our operations! Who We Are: Little Caesars is built on a strong foundation of family, fun and pizza! For more than 60 years, Little Caesars has been family-owned and operated. We believe in a fun and welcoming environment where everyone works hard and plays hard. We hit our goals and take time to recognize and celebrate individual and team success. Our purpose is to be heroes to our customers by making their lives easier, and our success as a big-town name is because of our focus on small-town values. At Little Caesars, we value our employees and we're passionate about your development. With the right attitude and a passion for pizza, the opportunities are endless at Little Caesars! All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc. Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Pay for the Position: $23.00 Per Hour All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc. Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work. PRIVACY POLICY
    $23 hourly Auto-Apply 60d+ ago
  • Front of House Team Member

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Woodland Hills. We pride ourselves in having the best people in the business. This is a fast-paced kitchen and we have high expectations of our employees, but we also take good care of our team. Employee Promise: We want our employees to flourish, that is why we promise to create an environment that promotes community, advancement and impact. We back up our promise with a benefits package that supports health, wealth, and well-being. Responsibilities and Duties: Ensuring that products and guests' experience are consistent with our brand, culture and standard of excellence Communicate clearly with guests, fellow team members and leaders Customer service; courteously greet guests, take orders, explain and suggest menu items Stand for periods of up to 3.5 hours in length Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean Stock products and supplies Preparing, assembling and serving products to food stations and guests Ensure restraint complies with Steritech and Health Inspection Standards Assemble, clean, maintain and operate: lemon juicers, soft serve machine and soda towers Obtain Food Handler Card with 30 days of Hire Benefits: Free Food Flexible Schedule 401K Health Insurance Paid Time Off Scholarship Opportunities and more. *Benefit eligibility grows with tenure.
    $23k-28k yearly est. 60d+ ago
  • Director of Front of House Operations and Guest Experience

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    Are you a problem solver? Do you enjoy bringing innovative solutions to the table? Our team at Chick-fil-A at 7th and Fig aims to be a high performing & engaged team, while offering impeccable services to all we encounter; creating customers that return for more. Our employee promise is to deliver a safe, fun and caring environment where team members are inspired to excel beyond their known potential. If this excites you, we have an amazing opportunity for you at Chick-Fil-A 7th and Fig. Structure: Reports directly to the Operator. This role will lead and operate inside of a Chick-fil-A restaurant, locally owned by a franchise owner. Restaurant Address: 660 S Figueroa St, Los Angeles, CA 90017, USA Pay Rate: $25.00 - $30.00 per hour Role Description: The Director of Front of House Operations and Guest Experience manages, implements, and executes effective strategies to lead Front Counter, Mobile, Dine-In, 3rd Party and Catering Pickup and set the standard for operational excellence with the team. This person will also partner with the Operator to drive improvements to create exceptional customer experience/service (Core 4, Second Mile Service). This position leads all guest-facing operations, team development, training leaders, and driving sales through suggestive selling, while ensuring cleanliness, and a positive culture, often requiring a servant's heart and leadership experience. This position works closely with the Operator to ensure our vision and core values are the foundation on which we grow the business. Director of Front of House Operations and Guest Experience responsibilities include: FOH Operations Drive Operational Excellence: Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience. Drive systems to ensure smooth shift execution, providing feedback and guidance to improve team and guest experiences. Develop and Lead: Build high performance teams, identifying and coaching leaders for Front of House. Manage a team of 30+, delivering feedback cycles, coaching, and fostering a collaborative and productive leadership team. Maintain Compliance: Maintain a work environment that ensures and promotes food & team safety. Ensure adherence to policies and protocols required for successful Deloitte and EcoSure inspections. Drive Guest and Team Satisfaction: Increase overall restaurant results, working cross-functionally with other department leaders through meetings and collaborative goals. Lead initiatives to improve customer experience through effective team leadership, training, and system implementation Sales Channel Execution & Growth: Lead: Lead by example while mentoring and developing the team. Lead Dine In, Carry Out and 3PD guest experience and set the standard for operational excellence with the team. Cultivate a culture of EXCELLENCE (Guest Experience, Speed of Service, Cleanliness, Hospitality), OWNERSHIP, & TEAMWORK Organizational Alignment Invest in, develop, and grow your team (Managers, Area Leaders, Trainers and team members). Collaborate with Training and HR Director on a Training & Growth plan for key leaders and team members Drive strong systems, processes and procedures. Ensure all shifts are completing checklists for Operational Excellence Collaborate with FOH leads and hold huddles with Front of House/Hospitality team members daily, weekly or monthly. Connect with the Operator and other operational leadership at a minimum monthly, and as needed to guarantee excellence in communication for all initiatives related to the operations of the business. This includes attending operations meetings as needed to enhance communication. Work with Director of Operations to Staff appropriately for all periods of the daily & weekly business cycle and special events Protect the Brand Ensure we represent the brand to the highest-level both inside and outside the restaurant. Make certain we are doing things with excellence, honor, dignity, and respect. Follow Chick-fil-A guidelines and procedures in all areas of the business, including all aspects of food safety. Organizational Alignment Connect with the Operator, fellow Directors, and other leadership as needed. Connect with operational leadership by attending operations meetings as needed. The purpose of these connections is to share updates in the areas mentioned above and discuss initiatives that have operational implications. Top 3 Role Priorities: CULTURE of EXCELLENCE for Front Counter, Mobile, Dine-In, 3rd Party and Catering Strong problem-solving skills, in managing guest feedback and resolving challenges to maintain guest satisfaction and protect Chick-fil-A's reputation. Invest and develop high-performing FOH team Core Values: Trust, Communication, and Accountability Customer Focused Results Oriented We are looking for applicants who exhibit the following qualities: Have a passion for organization and attention to detail Enthusiastically and optimistically encourage our culture every day Combine critical thinking and practical leadership to create a culture of serving Data driven and unafraid to have direct and candid discussions Effectively coach and give direction Have a positive, stress-free attitude in all situations Do not gossip and complain and put a stop to the gossip and complaining Be proactive to solve problems when & before they arise Consistently train a proactive hospitality mindset in team members Lead with enthusiasm, it is contagious Fight for a culture of enthusiasm in the restaurant at all times Do all things with excellence, even when no one is watching Ensure the team has this same mindset Work schedule Weekend availability Monday to Friday Overtime Benefits Flexible schedule Dental insurance Health insurance Vision insurance Life insurance Other Employee discount Paid training
    $25-30 hourly 60d+ ago
  • Back of House Team Member

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Team Member treats those they work with, as well as guests, with honor, dignity, and respect - all day, every day. A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs. Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Employee Assistance Program (EAP) Scholarship opportunities Free college (online) through Point University Competitive pay Meal credit Competencies: Embody CDC's Core Values (Heart for Service, Go Hard or Go Home, Have Each Other's Backs, and Pursue Excellence) Be consistent, reliable and present Treat all co-workers and guests with Honor, Dignity and Respect Remain confident and positive in busy situations Have a passion for organization and attention to detail Perform tasks at a pace that can keep up with the demands of the business Have a positive, stress-free attitude in all situations Responsibilities: Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep Stock kitchen inventory as needed Keep the kitchen neat, clean and orderly at all times Keep up-to-date with new products rolled out by Chick-fil-A Train Team Members-in-Training Work safely around kitchen equipment and report any maintenance issues to Leadership Maintain personal knowledge by completing in-house training and stay up-to-date on any changes Complete all opening or closing tasks as assigned Show up on time for scheduled shifts Communicate clearly Adhere to Chick-fil-A rules and dress code at all times Other duties as assigned Requirements: Must be at least 18 years old Ability to work in a fast-paced environment Be willing and able to work a flexible schedule Able to lift, push, pull and carry or otherwise move 50 pounds regularly Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue Able to stand for extended periods of time Basic mathematical skills Availability Requirements: Must be available to work Friday and Saturday Must be available to either open or close the restaurant daily Must be available to work a minimum of 20 hours per week Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Work schedule Weekend availability Monday to Friday Day shift Night shift Holidays Benefits Paid training Employee discount Referral program 401(k) matching Paid time off Mileage reimbursement Flexible schedule
    $24k-28k yearly est. 60d+ ago
  • Supervisor II, BCF Maintenance (C Shift, Sunday - Tuesday 5:00pm-5:30am)

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Santa Clarita, CA

    The Maintenance Supervisor II will lead a shift of maintenance technicians at Bay Center Foods in Valencia, CA and will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. The Supervisor II will have broad and deep domain expertise in industrial maintenance and trades, strong communication and relationship skills, a commitment to transparency and service, and the vision and leadership capacity to ensure daily execution of the maintenance team tasks and responsibilities. The Supervisor II will create and maintain a work environment that enables technicians to achieve their targets and goals and will address concerns as they arise. The Supervisor II will be a champion for Growing Excellence and will complete Daily Management Systems (DMS) such as Initial Problem Solving (IPS) activities to enable the facility to meet critical key performance indicators (KPIs) and achieve the site's CBN (Compelling Business Need). This position requires the flexibility to work holidays, weekends, and rotations as needed. The Maintenance Supervisor II will report directly to the Maintenance Manager and will lead in a way that supports Chick-Fil-A's vision and strategy while embodying the corporate purpose. As of the date of this posting, a good faith estimate of the current pay scale for this position is $150,000.00 to $160,000.00 This pay scale takes into account a wide range of business factors and may change over time. About Bay Center Foods A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods, LLC is a state-of-the-art, highly automated and technology-focused food production facility serving Chick-fil-A restaurants across the country. Bay Center Foods plays an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately, the customer experience. Bay Center is a dynamic, fast-paced work environment. Responsibilities Champion organizational efforts to promote and sustain a safe workplace Effectively manage team schedule to ensure adequate staffing for successful completion of assigned work at every shift Oversee maintenance activities during the shift including scheduled preventative maintenance activities Respond to reactive maintenance and equipment issues in a timely manner Open and close job orders and work path Effectively manage workflow during the shift to ensure that team members are in compliance with rest and meal break laws Motivate and support the team to accomplish goals and assigned work for the shift Actively support and lead all process adherence activities including compliance to Safety, GMPs and Food Safety programs Serve as a communications conduit between Sr. Leadership and team members; effectively and timely communicate information and updates on a regular basis Assist with daily technical requirements to ensure the facility is operational and all repairs are proactively addressed Conduct and lead regular team meetings including daily pass downs and shift huddles Support the development of Maintenance Technicians and Sr. Maintenance Technicians using skills matrices Guide and mentor technicians in the troubleshooting and resolution of any issue that may arise on all site equipment, Evaluate performance of team members including providing performance feedback in monthly 1:1's Collaborate with cross-functional teams regarding overall operations performance and drive continuous improvement Regularly provide updates to the Maintenance Manager on overall team performance and escalate issues in a timely manner as appropriate Champion Growing Excellence initiatives and partner with the Maintenance Manager and Line Structure Team to complete Daily Management Systems (DMS) such as Initial Problem Solving (IPS) activities to eliminate losses. Empower team members to take on challenges and bring forward solutions (Growing Excellence) Complete other activities as required Be responsible for shift KPIs Ensure BDE's are completed after any mayor downtime Minimum Qualifications Understands, mentors and practices Servant Leadership Proficient in skilled repair by having knowledge in mechanics, pneumatics, electric, electronics, PLC, Robotics, hydraulics, refrigeration, steam systems and chemistry Ability to prioritize work for self and others, and able to anticipate needs and manage shifting priorities Ability to work in a fast-paced environment Ability to document maintenance processes and procedures and effectively train the team Computer competency in MS Office, CMMS, and AutoCad Ability to read blueprints and shop drawings Ability to work a flexible schedule, including weekends, holidays, and rotating shifts A passion for leading positive change throughout organizations Strong interpersonal skills with demonstrated ability to value both relationships and results and to put others above themselves Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner Exceptional organization, attention to detail, and communication skills Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect Minimum: Mechanical Trade School or Mechanical Engineer 5+ years in maintenance of a food manufacturing facility Minimum Years of Experience 5 Travel Requirements 5% Required Level of Education Maintenance trade school or Mechanical Engineer
    $40k-53k yearly est. Auto-Apply 60d+ ago
  • Automation Technician

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Santa Clarita, CA

    The Automation Technician is the onsite contact for Informational and Operational Technology (IT/OT) issues and maintenance at our highly automated food production facility. This role requires a hands-on approach to support, troubleshoot, and optimize advanced manufacturing systems to ensure smooth operations and production excellence. Reporting to the Maintenance Lead, the Automation Technician will work closely with internal stakeholders and external vendors to enhance system reliability, address technical challenges, and contribute to Bay Center Foods' Growing Excellence initiatives. As of the date of this posting, a good faith estimate of the current pay scale for this position is $43.27 to $48.08. This pay scale takes into account a wide range of business factors and may change over time. A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods (BCF), LLC is a state-of-the-art, highly automated and technology-focused food production facility serves Chick-fil-A restaurants across the network. Bay Center plays an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately the customer experience. Responsibilities The responsibilities for this role fall into three primary areas: 1. Infrastructure Support Provide onsite support for network and computer-managed service providers. Troubleshoot control hardware issues and ensure integration with BCF applications. 2. Application Support Manage data and analytics needs for BCF and coordinate software patching with vendors, including new releases and security updates. 3. Automation Support Troubleshoot complex OT equipment and maintain automation architecture, integrations, and security standards. Document unique automation aspects across various equipment (GEA, Hiperbaric, Shape, Swisslog, etc.). Monitor the Robot Cloud System (Fanuc ZDT) for proactive error management. Support, troubleshoot, and maintain PLCs (Rockwell, Siemens). Handle production devices such as HMIs, Thin Clients, and IIoT devices. Act as the Subject Matter Expert (SME) for automation layers and lead training efforts. Research, design, and commission plant improvements, supporting the advancement of automation standards. Business Requirements Knowledge of industrial hardware, ISA S95 standards, and electrical safety requirements. Skilled in data analytics (ML, AI) with an ability to generate custom reports across systems. Understanding of Lean Manufacturing methodologies (RCFA, 5WHY, JIT, 5S). Familiarity with Industry 4.0 trends and industrial robotics (Fanuc, JBT AGVs, ASRS). Excellent troubleshooting skills, detail-oriented, and organized. Effective communication and interpersonal skills to work across teams. Self-motivated, adaptable to shift work, and able to handle multiple projects in a fast-paced environment. Minimum Qualifications Bachelor's degree in Mechatronics Engineering, related field, or equivalent professional experience.Minimum of 1+ years of relevant experience (3+ years preferred).Hands-on experience with PLCs (Rockwell, Siemens), Fanuc and JBT robots, VFDs, servomotors, and industrial instrumentation.Proficiency in SCADA systems, including Ignition SCADA and Rockwell SE & ME HMIs.Experience in a manufacturing environment, ideally in Food and Beverage Preferred Qualifications Rockwell FactoryTalk, Fanuc basics, Inductive Automation. Minimum Years of Experience 1 Travel Requirements 5%
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Kitchen Leader

    Chipotle Mexican Grill 4.4company rating

    Los Angeles, CA job

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Ensuring food quality by cooking and prepping food to order, and following kitchen procedures * Monitoring food waste and inventory levels, and resolving food quality issues * Supporting a strong team dynamic between back of house Crew and front of house Crew * Developing Crew members to be future Kitchen Leaders * Communicating with Crew members and customers effectively in order to ensure great customer service and throughput * Ensuring the kitchen is properly cleaned and sanitized * Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible * Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents * Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) WHAT YOU'LL BRING TO THE TABLE * Have the ability to understand and articulate Chipotle's Food With Integrity philosophy * Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $21.25-$23.65 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 01/11/2026 Job Number JR-2024-00006371 RefreshID JR-2024-00006371_20251222 StoreID 03534
    $33k-39k yearly est. 4d ago
  • Service Champion

    Taco Bell 4.2company rating

    Burbank, CA job

    Burbank, CA Live Más with a career at Taco Bell! * Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers, have experience in the restaurant industry, and want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun, and friendly service to our customers, Taco Bell is the perfect place to learn, grow, and succeed! We offer the following: * A commitment to promote from within * Training programs * A reward and recognition culture * Competitive pay * Flexible schedules - day, night, evening, and late-night shifts * Career advancement and professional development opportunities Team Member Responsibilities: * Interacting with customers: receiving orders, processing sales and payments, and resolving customer issues * Preparing food products * Maintaining product quality * Monitoring all service equipment * Maintaining uncompromising standards for a clean and safe work environment (per Labor Board, OSHA regulations, and company standards) * Unloading, stocking, and maintaining required inventory levels * Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! * Must be at least 16 years of age * Accessibility to reliable and dependable transportation * Excellent communication and organizational skills * Physical dexterity required (ability to move up to 45 lbs. from one area to another) * Strong attendance and punctuality is a must * Ability to operate a cash register and make change for other cashiers * Basic math skills * Completion of training certification * Enthusiasm and willingness to learn * Team player mentality * Commitment to customer satisfaction * Strong work ethic
    $20-21 hourly 45d ago
  • Director - Field Operations

    The Wendy's Company 4.3company rating

    Los Angeles, CA job

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! The Director, Field Operations, leads a team of 5-8 Field Operations Managers in a defined geography responsible 12-15 franchise organizations that range in size from 6-75 units making up a portfolio of roughly 700 restaurants. The Director is personally responsible for the performance of assigned franchise entities in the territory, ensuring their teams are conducting restaurant visits and quarterly business reviews to assess performance against the Model of Excellence and assess capability for Growth Readiness. The Director trains and develops the team to conduct Wendy's Done Right Visits at assigned restaurants, driving the adoption of One Best Way to operate. The Director is a franchisee profitability and operations expert spending their time at the entity level to enhance franchise profitability while the team focuses on restaurant operations and four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, marketing, and other functional partners to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. Responsibilities Operations Performance Ownership Provides leadership to Franchisee community, recommending approaches to improve financial health of the organization; uses data and analytics from functional partners and Wendy's Done Right Assessments to guide their decision-making, problem-solving and time allocation to drive franchisee performance against the Model of Excellence scorecard Leads and motivates team of Field Operations Managers to drive customer centric culture that improves Operations and achieves annual targets; includes restaurant visits frequency according to performance and conducting twice annual Wendy's Done Right Visits in assigned restaurants Accountable to positively influence and drive solutions with Franchisees to align and maintain core systems with operational standards, improve customer satisfaction, increase SRS and Digital sales growth, customer counts growth, food safety, capital re-investment, remodeling and new restaurant development targets Provides leadership considerations with assigned Franchisee's on development sites in partnership with Development team and completing FZ assessments Entity Level Profitability Works directly with Franchisees to grow their enterprise profitability by leveraging Margin Sprint initiatives; maximizes P&L control and implementing Wendy's recommended systems & tools across their entity restaurants Leverages Model of Excellence Scorecard for P&L benchmarking to set goals and practices to improve the entity's financial health. Follows up consistently with Franchisee to ensure those recommendations are implemented accordingly Effectively utilizes corporate resources, strategic partnerships, peers and support functions to achieve business goals Conducts Quarterly Business Reviews and Growth Readiness Assessments across an assigned group of franchisee entities that own between 5 and 75 restaurants. The quarterly reviews include goal setting requiring follow up by the Director to ensure entities progress to operating Model Restaurants while curating an organization that is consistently growth ready Effectively utilizes restaurant services, finance, strategic partnerships, peers and support functions to develop EBITDA optimizing strategies to achieve industry leading ROI for franchisees Lead the Team Manage and develop direct reports: Field Operations Managers Partner effectively with restaurant support functions as needed Work cross-functionally to develop and grow assigned Franchisees within the people aspect of the business Supports VP- Field Operations in developing high performing teams through active leadership, coaching and role modeling leadership competencies DMA Management Leads strategic franchise and DMA planning to drive market growth and performance, brand ranking and growth through operations, local marketing plans, new restaurants, Image Activation and enhanced facilities Fosters a culture focused on high performance, exceptional service, and accountability Strategic Partner to DMA Leadership team(s) and ensures succession plans are in place; partners with DMM to provide Local Marketing guidance Minimum Wage USD $154,000.00/Yr. Maximum Wage USD $277,000.00/Yr. Qualifications preferred: Bachelor's degree in operations, Business Markets, and Management, Finance, Supply Chain or related field Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey high-quality, timely decisions Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders Build strong relationships with teams across the organization to better establish strong lines of communication and inspires trust Strong organizational skills, with the ability to balance relevant priorities Effectively utilizes corporate resources, strategic partnerships, peers and support functions to achieve business goals Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions Strong strategic thinking capabilities and ability to lead growth and change initiatives Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $56k-96k yearly est. Auto-Apply 28d ago
  • Off-site Front of House Team Member

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    Chick-fil-A - Off-site Front of House Team Member Needed! Are you looking for a dynamic work environment where you can make a difference? Do you thrive in a place that values teamwork and personal growth? If so, Chick-fil-A is the perfect fit for you! At Chick-fil-A , working as an Off-site Front of House Team Member is more than just a job; it's a chance to be part of a loving and enthusiastic team dedicated to serving customers with a smile. Enjoy competitive pay, flexible schedules, and opportunities for personal and professional development while working in a positive, people-focused environment. Job Responsibilities Deliver and prepare setups for off-site orders, ensuring accuracy and presentation. Assist Kitchen and ensure timeliness and quality in preparing orders. Greet guests, take orders accurately, process payments, and ensure a positive and welcoming experience. Provide exceptional service with a smile. Prepare orders, assemble food items, make drinks, and ensure quality standards. Process orders both systematically and operationally. Restock condiment stands, napkins, and other supplies. Observe and adhere to health and sanitation guidelines and food safety procedures. Maintain a clean and organized area. Communicate effectively with team members and leadership, support the restaurant's brand and values, and consistently demonstrating a positive and helpful attitude. Benefits Flexible schedule to support your work-life balance. Life insurance and 401k options. Employee discounts and mileage reimbursement. Paid training to enhance your skills. Sundays off with the exception of required team meetings that happen irregularly. Qualifications Excellent communication skills Ability to work in a fast-paced environment. Valid Driver's License and Clean Driving Record (documentation required) Reliable Transportation Schedule Flexibility (Including Nights & Saturdays) Why Join Us? Be part of a team that encourages personal growth. Work in a fun and supportive atmosphere. Make a positive impact on customers' day-to-day experiences. Location: Chick-fil-A 7th and Fig 660 S. Figueroa St. Los Angeles, CA 90017 If you're ready to take the next step in your career and join a team that values you, apply today! Benefits Flexible schedule Life insurance Employee discount Paid training Mileage reimbursement 401(k)
    $25k-31k yearly est. 27d ago
  • Maintenance Technician, C Shift (Sunday - Tuesday 5:00pm-5:30am)

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Santa Clarita, CA

    The Maintenance Technician will maintain and troubleshoot production machines and facilities at Bay Center. This role will be responsible for day-to-day maintenance tasks as well as identifying and resolving problems that may arise with the production machines or other plant equipment. The position requires the flexibility to work some Saturdays on a rotating basis. Bay Center is establishing a state-of-the-art food processing production facility to create critical product components for an existing business, while also creating new B2B revenue streams. The Maintenance Technician will report to the Senior Team Leader, Maintenance. This position is based in Valencia, CA. As of the date of this posting, a good faith estimate of the current pay scale for this position is $43.27-$48.08 per hour. This pay scale takes into account a wide range of business factors and may change over time. Responsibilities Maintains the production machines and facilities Executes preventative maintenance activities and scheduled items in a timely manner Proactively engages with the production team to monitor and maintain all equipment Troubleshoots and solves issues that may arise on the machines, operating lines, raw storage units, and forklifts Identifies complex technical problems and reports them to the Maintenance Lead Runs and analyzes manufacturing execution systems (MES) reports Opens and closes job orders and work paths Monitors key parts inventory to ensure parts and tools are readily available Responds to reactive maintenance and equipment issues in a timely manner Performs maintenance activities during production and tooling changeovers Supports meeting or exceeding standard production efficiencies on all production lines Minimum Qualifications Experience maintaining and troubleshooting food manufacturing equipment (including pumps, valves and various packing machinery) Experience with High Pressure Processing (HPP) is preferred, but not required Tig welding experience is beneficial, but not required Maintenance experience in a multi-stage manufacturing and production process Ability to read blueprints and shop drawings Intermediate computer skills Creating documentation and procedures and training others on maintenance processes Maintaining and tracking parts inventory of high demand items Education: Minimum: High School diploma Experience: 5 years in maintenance of a food manufacturing facility Preferred Qualifications Self-starter with excellent attention to detail Ability to work in a fast-paced environment Hands-on engineering experience in a manufacturing environment is a plus Proficiency in mechanical design and assembly Highly motivated with strong interpersonal skills; a team player, yet able to work independently when necessary Excellent problem solving and communication skills Able to anticipate needs and manage shifting priorities Good written and verbal communication skills Minimum Years of Experience 5 Travel Requirements 5% Required Level of Education High School Diploma Preferred Level of Education Associate's Degree
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Dish Washer

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    The utilities specialist is responsible for the repairs, maintenance, and cleanliness of the restaurant. Cleaning, moping, sweeping and scrubbing kitchen facilities/patio Clean dishes Cleaning exterior patio, grounds and parking area Removing trash from cage area to dumpster Unload boxes and rotate products Ensure all products have been delivered and communicate with leaders about inventory Equipment repair and maintenance A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. Scholarship Opportunities Free Food
    $27k-34k yearly est. 60d+ ago
  • Food Champion

    Taco Bell 4.2company rating

    Los Angeles, CA job

    Tarzana, CA Live Más with a career at Taco Bell! * Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers, have experience in the restaurant industry, and want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun, and friendly service to our customers, Taco Bell is the perfect place to learn, grow, and succeed! We offer the following: * A commitment to promote from within * Training programs * A reward and recognition culture * Competitive pay * Flexible schedules - day, night, evening, and late-night shifts * Career advancement and professional development opportunities Team Member Responsibilities: * Interacting with customers: receiving orders, processing sales and payments, and resolving customer issues * Preparing food products * Maintaining product quality * Monitoring all service equipment * Maintaining uncompromising standards for a clean and safe work environment (per Labor Board, OSHA regulations, and company standards) * Unloading, stocking, and maintaining required inventory levels * Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! * Must be at least 16 years of age * Accessibility to reliable and dependable transportation * Excellent communication and organizational skills * Physical dexterity required (ability to move up to 45 lbs. from one area to another) * Strong attendance and punctuality is a must * Ability to operate a cash register and make change for other cashiers * Basic math skills * Completion of training certification * Enthusiasm and willingness to learn * Team player mentality * Commitment to customer satisfaction * Strong work ethic
    $20-21 hourly 45d ago
  • Co Manager

    Wendy's 4.3company rating

    Burbank, CA job

    Wooster, OH Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)
    $45k-59k yearly est. Auto-Apply 6d ago
  • Hospitality Professional

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Santa Barbara, CA

    Our vision at Chick-fil-A, Santa Barbara is to be the most caring company in all of Santa Barbara. Our Purpose: To be the premier restaurant experience that promotes flourishing for every team member and guest Our Values: Commits to Excellence Actively take ownership Relationally Driven Engaged in growth Serves with genuine hospitality What We Deliver: We are committed to providing guests with excellent food, and a warm, friendly, clean environment. Compensation: Full-time starting at: $20.00-$23.00 Summary Chick-fil-A Santa Barbara is looking for a Hospitality Professional to join our growing team. As a Hospitality Professional at Chick-fil-A Santa Barbara, you will be “The Secret Sauce” in creating a positive and memorable experience for our guests. Hospitality professionals are responsible for upholding Chick-fil-A Santa Barbara's mission, vision and values through exceptional service and care. Serving others is at the heart of what we do and who we are. It is the foundation of our success and will continue to be what our future looks like. We care by showing up every day, giving our best, and serving each of our guests as a team. This is an exciting role for anyone that wants to develop their Hospitality skills, or even kick-start their career in the Hospitality industry. There are many opportunities for career advancements and professional development. Your primary responsibility will be to ensure exceptional customer service by providing a warm and friendly environment. You will be responsible for greeting guests, taking orders, and maintaining a clean and safe restaurant. Own the Numbers: You are the one who drives the numbers that help our Restaurant reach its goals. You are expected to both know the numbers within your role and achieve those numbers consistently. Responsibilities Greet guests with a friendly and welcoming tone as they enter the restaurant or drive in our drive thru lanes Work efficiently to deliver genuine hospitality, process orders and minimize wait times Maintain a clean and organized environment ensuring cleanliness standards are met Handle guest complaints, concerns, and feedback with professionalism Proactively address guest needs and exceed their expectations. Work collaboratively with team members to create a positive work environment Provide accurate and helpful information to guests Qualification 1-2 years experience in a customer service or hospitality role preferred Full Time (30 - 40 hours) availability required - including evenings and Holidays Friday and Saturday full availability required Ability to work in a fast-paced environment Excellent communication and interpersonal skills Team player with a positive attitude Strong attention to detail and cleanliness Commitment to providing exceptional service Benefits Every Sunday off Competitive pay Retirement 401k Plan Employee meal benefits Opportunities for advancement and professional development Scholarship Opportunities Mental Health Stipend Subsidized Health insurance Paid trainings Travel opportunities for Grand Openings Referral bonus Work schedule 8 hour shift Weekend availability Holidays Day shift Night shift Supplemental pay Other Benefits Paid time off Health insurance 401(k) matching Referral program Employee discount Paid training Other
    $34k-41k yearly est. 60d+ ago
  • Director of Operations, Hospitality

    Chick-Fil-A 4.4company rating

    Chick-Fil-A job in Los Angeles, CA

    The Hospitality Director for is responsible for: · Delivering a “REMARK” able experience for all FOH guests who dine in or who carryout · Ensuring all FOH procedures align to meet Chick-fil-A's Service Requirements · Coaching the behaviors of all FOH Team Members and leaders. Those behaviors include: Living out our Core Values: To make a difference in the lives of team members, our guest, and the community. Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service Ensuring all Team Members are Attentive & Courteous: enthusiastically fulfilling the CORE 4 Execution of systems and vigilant attention to the organization and appearance of the FOH area that ensures a refreshingly clean environment · Executing a Hospitality Plan for the FOH that includes: A clearly defined order taking and meal delivery process (leveraging upstream order taking) Creating a culture where the required 2nd Mile Service Behaviors are enacted · Maintaining a work environment that ensures and promotes food safety · Coaching the behaviors of all Team Members and all members of leadership in the Front of the House around Cash Management. Those behaviors include: Enforcing Cash & Coupon Accountability Policy Assigning one cashier per register Ensuring that no one counts their own drawer Treat Discounts & Giveaways (coupons/receipts like cash) - count them Using swipe cards (not Leader override codes) · Evaluating Performance of Labor Cost along the Executive Director(s) of Operations Reviewing the schedule before it gets posted Looking at Time Punch Variance Report (Actual vs. Scheduled Hours) Review Labor Report for opportunity to improve productivity · Monitoring behaviors on FOH that impact Food Cost. Those behaviors include: Consistent recalibration around condiment verbiage Consistent recalibration around dessert training · Being certified in the Chick-fil-A Catering module to effectively and accurately ensure the timely preparation of all catering orders · Coaching, evaluating, and providing accountability for all FOH Team Members · Aligning daily practices of the FOH area with the Vision and goals of the organization A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. Scholarship Opportunities Free Food 401K Health Insurance Paid Time off *Benefit eligibility grows with tenure.
    $45k-70k yearly est. 60d+ ago

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