Christian Book Distributors jobs in Peabody, MA

Job Description The Senior Manager of Email Marketing will lead the strategy, execution, and optimization of our email marketing program. You'll play a critical role in driving qualified traffic, customer engagement, and revenue growth through personalized, targeted, and timely communications across the customer lifecycle. Additionally, you will oversee our email system replatforming, managing both current-state operations within our custom platform and the transition to a modern solution as part of our upcoming martech transformation and move to Shopify. As the subject matter expert in email marketing, you will own the full channel roadmap-balancing promotional campaigns with automated lifecycle journeys, developing test-and-learn strategies, and delivering measurable impact. This role requires deep knowledge of email best practices, ESP capabilities (ideally Klaviyo or Attentive), and strong leadership skills to manage a cross-functional team to deliver results. Key Responsibility Areas: Email Strategy & Execution: Own the end-to-end strategy and execution for email marketing campaigns, including promotional, triggered, lifecycle, and transactional messaging. Build and refine a cohesive content calendar aligned with product launches, promotions, and seasonal storytelling. Lead the development and optimization of triggered programs (e.g., welcome series, cart/browse abandonment, loyalty, back-in-stock, etc.). Set channel growth targets, own revenue forecasting, and deliver results through disciplined optimization. Effectively manage and optimize campaigns within our current custom email platform while preparing for the upcoming technology migration. Audience Segmentation & Personalization: Adjust segmentation strategies as needed using first-party, behavioral, transactional, and demographic data. Monitor list hygiene and performance to ensure optimal deliverability and engagement. Develop and deliver personalized, relevant messaging across the customer journey. Collaborate with Engineering and Analytics Teams to understand current data structures and define future-state audience architecture for the new platform. Performance Analysis & Optimization: Define KPIs and reporting frameworks for email, including open rate, CTR, CVR, and revenue per email. Lead rigorous A/B testing across subject lines, creative, timing, and CTAs; translate findings into actionable insights. Own dashboards and attribution reporting in tools such as Google Analytics and internal BI platforms. Ensure channel stability, deliverability, and revenue continuity throughout the transition from the current custom platform to the new platform. Team Leadership: Manage direct reports and cross-functional partners to deliver solid email marketing campaigns and results. Foster a culture of curiosity, accountability, and continuous improvement. Set clear goals, provide timely feedback, and ensure team alignment with business priorities. Cross-Functional Collaboration: Partner closely with Merchandising, Ecommerce, and Creative teams to align messaging with business goals and brand values. Ensure full compliance with GDPR, CAN-SPAM, and global privacy laws. Represent the email channel in integrated marketing planning. Required Skills, Experience & Abilities: 6-8+ years of experience managing email/CRM programs, ideally in an omnichannel retail or DTC environment. 1+ years of direct team leadership experience. Deep expertise in email/SMS platforms (e.g., Klaviyo, Attentive, etc.) Working knowledge of HTML, CSS, and QA tools. Proven success building and optimizing lifecycle programs and automated journeys. Strong analytical skills and proficiency in data tools like Google Analytics or similar. Command of deliverability practices (SPF, DKIM, DMARC, IP warming, etc.). High attention to detail in campaign QA, testing, and scheduling. Excellent communication and project management skills; comfortable working cross-functionally and managing multiple deadlines. Preferred Skills, Experience & Abilities: Experience in a direct-to-consumer (DTC) or omnichannel retail environment. Ability to work within legacy software environments while leading the planning and execution of a migration to a modern email platform. Familiarity with email marketing in a Shopify environment Affinity with, and understanding of, Christian consumers, institutions, and homeschoolers. Required Education: Bachelor's degree in Marketing, Business, Digital Commerce or related field; MBA a plus. Location: This is a hybrid/remote role with occasional travel to corporate offices in the Boston, MA metro area. Come join a dynamic, mission-driven team and help engage our customers as we transform our business!

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented RETAIL SALES AND MERCHANDISING ASSOCIATE. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Salary Range: $18 to $40 with commission Click here to view our job video MAJOR RESPONSIBILITIES: * Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store. * Maintain product knowledge and participate in continued sales, vendor and product training * Maintain the department by ensuring a clean work area and perform various merchandising activities such as processing freight and completing mark downs. * Participate in open and close procedures and support store operations by maintaining loss prevention awareness EDUCATION & EXPERIENCE: * High School diploma or equivalent with one-year related experience in a customer service or related role strongly preferred * Passion for technology including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers) * Sincere interest in helping customers select products that meet their needs * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time * Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays * Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Flexible Schedules & Excellent Pay * Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job Training * Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. If interested please email resume to ************************* or apply online. SALARY RANGE IS: $16.25 - $19.00 per hour including commission. Click here to view our job video MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Flexible Schedules & Excellent Pay * $16.25 starting rate plus incentives * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * Benefit Coverage for Regular Full-Time Associates * Esteemed Vendor & Company Job Training * Career Advancement Opportunities MAJOR RESPONSIBILITIES - RETAIL CASHIER./CUSTOMER SERVICE REPRESENTATIVE * Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction * Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities * Participate in open and close procedures * Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory EDUCATION & EXPERIENCE: * High school diploma or equivalent * Sincere interest in helping customers and driving world-class customer experiences * Ability to communicate professionally and handle multiple customers * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time * Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Our Legacy Place Retail store in Dedham, Massachusetts is looking for a Year-Round, Part-Time Lead Cashier to join their retail team. The successful Lead Cashier assists store management in promoting sales and providing world-class customer service to support business and department goals. Assigns tasks/jobs to front-line employees. Coordinates work processes and staffing to maximize efficiency and performance. Primary focus is on back-of-house operational activities related to the point of service/sale areas of the store, including cash operations and reconciliation. Responsibilities: Serves as a positive role model for others in driving and maintaining high standards in assigned area while ensuring integrity of the brand: May assist in the interviewing process and provide input into hiring decisions. Leverages knowledge and strengths to foster growth and development of the team May support and train associates, communicating standards and processes, company policies and procedures Values and works collaboratively and respectfully across a variety of differences among team members and customers. Recommends adjustment to staffing levels/schedules to meet work requirements. May address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor. May provide in-the-moment input, feedback and coaching. If performance concerns exist, hands off to store management for performance management process. Contributes to Peak planning. Leads & executes compliance with Loss Prevention policies & procedures. Oversees cash activities under direction of store management Performs cash pulls; drawer assignments, preparation of deposits, reconciliation of cash variances; reports and resolves issues of cash variances. Signs off on returns, employee purchases, price overrides and post-voids. Protects company assets and reports concerns. Oversees maintenance of cash wrap area. Oversees sales activities in assigned area under direction of store management Provides direct service and sales assistance to customers and serves as role model for demonstrating customer service practices consistent with retail goals. Observes salesmanship performance and provides coaching for improvement as needed. Assumes delegated responsibility for operation of assigned area in absence of other leadership. Supports Lead - Sales by staffing front-line reps to meet business needs. Liaisons with Client Support to resolve POS issues and systems problems. Maintains a business awareness of merchandising activities in assigned area Monitors the maintaining of merchandise presentation in keeping with the L.L.Bean image and direction, through use of floor displays, appropriate signage and daily maintenance; provides feedback to Lead - Sales or supervisor. Provides input to supervisor to ensure stock levels meet business demand. Assists in keeping minimum levels of stock and inventory, reporting inventory discrepancies as necessary. Ensures safety, security and cleanliness of sales floor and support areas. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Years of Experience: 1+ Skills and Qualifications: Systems knowledge/experience Prior relevant retail experience Strong customer service skills and experience, with focus on customer retention, sales & service Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Strong organizational skills Ability to productively manage several work efforts at once Effective communication skills Ability to provide coaching & feedback in a supportive manner Ability to maintain a high level of enthusiasm, motivation and a positive attitude Must be able to handle currency with accuracy and an attention to detail The wage for this position is $17.24 hourly. Apply now! If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Position Purpose: Receive, process and stock merchandise. Process returned merchandise based on assigned disposition. Support all other operations business needs such as utility, and customer carry outs on a regular basis. Responsibilities: Product replenishment Transfer racks & skids from truck into back-stock receiving area. Receive/scan cases through use of RF device. Open cases and sort merchandise into carts for stocking by department for stocking. Prep product to floor ready standards with proper folding, stickers, packaging. Utility Replenish supplies throughout the store to include catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc... Retrieve returns, pick and ships, monogramming and alterations. Assist with coordination of supplies, fixtures and set up for campus events as needed. Reprocessing Determine disposition for merchandise returns and rejects. Retag and prep product for the sales floor. Scan out and package 2nd quality product to be sent to Returns. Determine disposition of 3rd quality product for either the Employee Store, or to be defaced and destroyed. Complete the work and verify accuracy by reviewing online reports. Change prices/re-tag product as necessary using tagging guns. Pick and Ships Audit orders to be shipped to customers against paperwork for accuracy. Check for correct product, adequate contact information, and completed Pro Serve services. Box or bag pick and ships, complete online documentation, and stage for UPS pick up. Organization Maintain a clean, organized work space, and assist with the daily upkeep/recycling efforts. Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control/accuracy. Values and works collaboratively and respectfully across a variety of differences among team members and customers Safety Know and follow all safety rules and procedures. Report any unsafe acts or conditions to your leader/safety representative. Demonstrate safe work practices by following protocol for universal waste disposal, and hazardous material returns handling. Brand Team Provide exceptional customer service using our GUIDE selling model. Replenish/stock merchandise product onto fixtures according to established. merchandising standards as defined by the Visual Standards Handbook. Retrieve additional stock/sizes from back stock areas in order to represent all sizes on the salesfloor. Organize and maintain backstock areas by keeping items grouped by Item ID and sized within their proper locations. Assist with store recovery efforts as needed. Provide assistance with departmental floor sets per Home Office direction. Change prices/re-tag product as necessary using tagging guns. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Experience: Some Experience Required Skills and Qualifications: Strong attention to detail; accuracy Solid communication and interpersonal skills Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Ability to multi-task and/or change tasks frequently. Comfortable with working in a fast-paced, physically demanding environment. Ability to meet units per hour production standard. Basic computer skills Positive, energetic spirit and team player The wage for this position is $17 hourly. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Position Purpose: Receive, process and stock merchandise. Process returned merchandise based on assigned disposition. Support all other operations business needs such as utility, and customer carry outs on a regular basis. The pay for this Floor Stocker position is $17.00 Responsibilities: Product replenishment Transfer racks & skids from truck into back-stock receiving area. Receive/scan cases through use of RF device. Open cases and sort merchandise into carts for stocking by department for stocking. Prep product to floor ready standards with proper folding, stickers, packaging. Utility Replenish supplies throughout the store to include catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc... Retrieve returns, pick and ships, monogramming and alterations. Assist with coordination of supplies, fixtures and set up for campus events as needed. Reprocessing Determine disposition for merchandise returns and rejects. Retag and prep product for the sales floor. Scan out and package 2nd quality product to be sent to Returns. Determine disposition of 3rd quality product for either the Employee Store, or to be defaced and destroyed. Complete the work and verify accuracy by reviewing online reports. Change prices/re-tag product as necessary using tagging guns. Pick and Ships Audit orders to be shipped to customers against paperwork for accuracy. Check for correct product, adequate contact information, and completed Pro Serve services. Box or bag pick and ships, complete online documentation, and stage for UPS pick up. Organization Maintain a clean, organized work space, and assist with the daily upkeep/recycling efforts. Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control/accuracy. Values and works collaboratively and respectfully across a variety of differences among team members and customers Safety Know and follow all safety rules and procedures. Report any unsafe acts or conditions to your leader/safety representative. Demonstrate safe work practices by following protocol for universal waste disposal, and hazardous material returns handling. Brand Team Provide exceptional customer service using our GUIDE selling model. Replenish/stock merchandise product onto fixtures according to established. merchandising standards as defined by the Visual Standards Handbook. Retrieve additional stock/sizes from back stock areas in order to represent all sizes on the salesfloor. Organize and maintain backstock areas by keeping items grouped by Item ID and sized within their proper locations. Assist with store recovery efforts as needed. Provide assistance with departmental floor sets per Home Office direction. Change prices/re-tag product as necessary using tagging guns. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Experience: Some Experience Required Skills and Qualifications: Strong attention to detail; accuracy Solid communication and interpersonal skills Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Ability to multi-task and/or change tasks frequently. Comfortable with working in a fast-paced, physically demanding environment. Ability to meet units per hour production standard. Basic computer skills Positive, energetic spirit and team player If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Experience the Ultimate Career Adventure at our L.L.Bean Store located at Hanover Crossing! Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. - We Can't Wait to Meet You! The pay for this Sales Associate position is $16.00. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. L.L.Bean is currently searching for a Store Team Leader of Retail Operations to join our retail team in Peabody, MA. Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times. Store Team Leader of Retail Operations: This is a support role under the Productivity area of responsibility for stores. Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements. Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery. Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor. Oversees and manages the return processes following standard operating practices by assigning the proper quality codes Executes store to store/store to warehouse transfers in a timely manner Execute all aspects of omni channel business including FES orders, phone call management, and RIO's are completed per guidelines Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance. Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority - may act as Safety contact or liaison Responsibilities Include: Customer Experience Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives. Acts as a Leader on Duty as scheduled to drive conversion and sales. Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills. Executes and implements all recognition programs including living the legend efforts, in store contests, etc. Reviews all forward-looking business events (holidays, promotional weekends, market trends). Develops meaningful activations and selling efforts to drive even greater sales results. Ensures that the sales floor is full, and all sizes are represented by performing regular size audits. Ensures the highest level of fitting room service is occurring driving conversion and UPT. Training Supports and trains associates, communicating standards and processes, company policies and procedures Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed. Supports, directs, and develops store champions (buddies) and experts. Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials. Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring. Models L.L.Bean's inclusive and fair hiring practices Fosters an inclusive work environment by seeking team members' perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team. Values and works collaboratively and respectfully across a variety of differences among team members and customers. Total Store Accountability Aids in the achievement of all financial measures as well as area specific metrics. Key holder as required serving as a potential opener/closer for the store. Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team Recommends adjustment to staffing levels/schedules to meet work requirements. Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor. Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process Contributes to Peak planning preparation and readiness. Leverages knowledge and strengths to foster growth and development of the team. Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management. Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. As assigned: Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved. Ensure the service hub is fully stocked, free of clutter, and operating effectively. Accountable for cashier execution and efficiency with a focus on service delivery. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications: Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer Excellent organizational and time management skills Systems knowledge (POS, Word, Excel) and comfort with social media platforms Capability to build strong partnerships and to work collaboratively to achieve goals Ability to inspire and motivate others Ability to maintain a high level of enthusiasm and a positive attitude Demonstrated ability to foster an inclusive work environment and customer experience. Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Demonstrated interpersonal, written and verbal communication skills Ability to work a flexible schedule including nights, weekends and holidays Mobility and desire to relocate a plus The anticipated base pay range for this Store Team Leader position is between $21.11 to $26.39 hourly. The actual wage will be based on various factors such as a candidate's experience, qualifications, skills and competencies, proficiency for the role. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Our Wayside Retail Store is looking for a Temporary, Part-Time Stock Processor to work night shifts in our Burlington, Massachusetts location. This stock processor must be available from 6pm-12am or 8pm-2am. Indicate your preference in the application. This important position receives, processes, and stocks merchandise. Processes returned merchandise based on assigned disposition. Supports all other operations business needs such as utility, and customer carry outs on a regular basis. Responsibilities: Product replenishment Transfer racks & skids from truck into back-stock receiving area. Receive/scan cases through use of RF device. Open cases and sort merchandise into carts for stocking by department for stocking. Prep product to floor ready standards with proper folding, stickers, packaging. Utility Replenish supplies throughout the store to include catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc... Retrieve returns, pick and ships, monogramming and alterations. Assist with coordination of supplies, fixtures and set up for campus events as needed. Reprocessing Determine disposition for merchandise returns and rejects. Retag and prep product for the sales floor. Scan out and package 2nd quality product to be sent to Returns. Determine disposition of 3rd quality product for either the Employee Store, or to be defaced and destroyed. Complete the work and verify accuracy by reviewing online reports. Change prices/re-tag product as necessary using tagging guns. Pick and Ships Audit orders to be shipped to customers against paperwork for accuracy. Check for correct product, adequate contact information, and completed Pro Serve services. Box or bag pick and ships, complete online documentation, and stage for UPS pick up. Organization Maintain a clean, organized work space, and assist with the daily upkeep/recycling efforts. Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control/accuracy. Values and works collaboratively and respectfully across a variety of differences among team members and customers Safety Know and follow all safety rules and procedures. Report any unsafe acts or conditions to your leader/safety representative. Demonstrate safe work practices by following protocol for universal waste disposal, and hazardous material returns handling. Brand Team Provide exceptional customer service using our GUIDE selling model. Replenish/stock merchandise product onto fixtures according to established. merchandising standards as defined by the Visual Standards Handbook. Retrieve additional stock/sizes from back stock areas in order to represent all sizes on the salesfloor. Organize and maintain backstock areas by keeping items grouped by Item ID and sized within their proper locations. Assist with store recovery efforts as needed. Provide assistance with departmental floor sets per Home Office direction. Change prices/re-tag product as necessary using tagging guns. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Experience: Some Experience Required Skills and Qualifications: Strong attention to detail; accuracy Solid communication and interpersonal skills Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Ability to multi-task and/or change tasks frequently. Comfortable with working in a fast-paced, physically demanding environment. Ability to meet units per hour production standard. Basic computer skills Positive, energetic spirit and team player The wage for this position is $19.00/hr. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. We are opening a new store in Framingham MA! Our newest Retail Store, opening in the fall, will be located in Framingham, MA. We are now searching for Temporary, Part-Time Sales Associates to join this team. Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. Apply Now - We Can't Wait to Meet You! The anticipated pay for the Sales Associate positions is $17.00 We will be conducting interviews October 7th - October 11th. Please feel free to stop in at 84 Worcester Rd, Framingham MA for an interview! Walk-ins welcome! Walk-ins welcome. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Job Description We are seeking a data-driven and analytical Data Analyst to join our growing marketing and analytics team. This high-impact role will be responsible for generating actionable insights through analysis of customer data, building dashboards, and supporting marketing optimization efforts. You'll play a key part in bridging the gap between data and our marketing and merchandising teams to deliver measurable results. This position blends data analysis with strategy, offering an exciting opportunity for someone passionate about uncovering insights. Note: Applicants must be legally authorized to work in the U.S. for any employer without sponsorship, now or in the future. Key Responsibilities: Write advanced SQL queries to extract customer data, campaign/product performance, and behavioral trends. Develop dashboards and reports using SQL and visualization tools (e.g. Excel, PowerBI). Maintain and evolve Power BI models and visualizations, ensuring fast load times and intuitive user experiences. Analyze product performance, including sales trends, and inventory levels. Analyze customer databases to evaluate campaign effectiveness and customer behavior. Support the execution of catalog campaigns, including audience selection, list management, and performance analysis. Validate and import list hygiene and circulation files sourced from marketing partners to our in-house database. Perform complex data extraction, segmentation, and reporting to support marketing initiatives. Design and analyze marketing and website A/B tests to measure campaign effectiveness, identify performance drivers, and inform strategic improvements. Collaborate with internal stakeholders to develop data-driven marketing strategies that improve campaign ROI and drive sales. Track campaign performance, analyze results, and develop actionable insights for continuous improvement. Work with Data Warehouse and IT teams to source and validate new data inputs, resolve database issues, and ensure data integrity. Develop and present advanced analytics related to customer segmentation, performance, and campaign effectiveness to leadership. Qualifications: Bachelor's degree in Marketing, Business, Statistics, or a related field. 3-5 years of experience in database marketing. 3-5 years of experience with SQL and relational databases. Experience managing large data sets and using data analysis tools to inform marketing strategy. Excellent problem-solving skills and an ability to translate data into actionable insights. Strong organizational skills with attention to detail. Effective communication skills for cross-functional collaboration and stakeholder presentations. Proficiency with Microsoft Office Suite, particularly Excel (e.g. pivot tables, advanced formulas, Power Query). Familiarity with data visualization tools (e.g., Excel, PowerBI, Tableau) a plus. Experience in direct mail or ecommerce a plus. This is a hybrid/remote role with occasional travel to our corporate office in the Boston, MA metro area. Come join a dynamic, mission-driven team!

Job Description The Senior Manager of Email Marketing will lead the strategy, execution, and optimization of our email marketing program. You'll play a critical role in driving qualified traffic, customer engagement, and revenue growth through personalized, targeted, and timely communications across the customer lifecycle. Additionally, you will oversee our email system replatforming, managing both current-state operations within our custom platform and the transition to a modern solution as part of our upcoming martech transformation and move to Shopify. As the subject matter expert in email marketing, you will own the full channel roadmap-balancing promotional campaigns with automated lifecycle journeys, developing test-and-learn strategies, and delivering measurable impact. This role requires deep knowledge of email best practices, ESP capabilities (ideally Klaviyo or Attentive), and strong leadership skills to manage a cross-functional team to deliver results. Key Responsibility Areas: Email Strategy & Execution: Own the end-to-end strategy and execution for email marketing campaigns, including promotional, triggered, lifecycle, and transactional messaging. Build and refine a cohesive content calendar aligned with product launches, promotions, and seasonal storytelling. Lead the development and optimization of triggered programs (e.g., welcome series, cart/browse abandonment, loyalty, back-in-stock, etc.). Set channel growth targets, own revenue forecasting, and deliver results through disciplined optimization. Effectively manage and optimize campaigns within our current custom email platform while preparing for the upcoming technology migration. Audience Segmentation & Personalization: Adjust segmentation strategies as needed using first-party, behavioral, transactional, and demographic data. Monitor list hygiene and performance to ensure optimal deliverability and engagement. Develop and deliver personalized, relevant messaging across the customer journey. Collaborate with Engineering and Analytics Teams to understand current data structures and define future-state audience architecture for the new platform. Performance Analysis & Optimization: Define KPIs and reporting frameworks for email, including open rate, CTR, CVR, and revenue per email. Lead rigorous A/B testing across subject lines, creative, timing, and CTAs; translate findings into actionable insights. Own dashboards and attribution reporting in tools such as Google Analytics and internal BI platforms. Ensure channel stability, deliverability, and revenue continuity throughout the transition from the current custom platform to the new platform. Team Leadership: Manage direct reports and cross-functional partners to deliver solid email marketing campaigns and results. Foster a culture of curiosity, accountability, and continuous improvement. Set clear goals, provide timely feedback, and ensure team alignment with business priorities. Cross-Functional Collaboration: Partner closely with Merchandising, Ecommerce, and Creative teams to align messaging with business goals and brand values. Ensure full compliance with GDPR, CAN-SPAM, and global privacy laws. Represent the email channel in integrated marketing planning. Required Skills, Experience & Abilities: 6-8+ years of experience managing email/CRM programs, ideally in an omnichannel retail or DTC environment. 1+ years of direct team leadership experience. Deep expertise in email/SMS platforms (e.g., Klaviyo, Attentive, etc.) Working knowledge of HTML, CSS, and QA tools. Proven success building and optimizing lifecycle programs and automated journeys. Strong analytical skills and proficiency in data tools like Google Analytics or similar. Command of deliverability practices (SPF, DKIM, DMARC, IP warming, etc.). High attention to detail in campaign QA, testing, and scheduling. Excellent communication and project management skills; comfortable working cross-functionally and managing multiple deadlines. Preferred Skills, Experience & Abilities: Experience in a direct-to-consumer (DTC) or omnichannel retail environment. Ability to work within legacy software environments while leading the planning and execution of a migration to a modern email platform. Familiarity with email marketing in a Shopify environment Affinity with, and understanding of, Christian consumers, institutions, and homeschoolers. Required Education: Bachelor's degree in Marketing, Business, Digital Commerce or related field; MBA a plus. Location: This is a hybrid/remote role with occasional travel to corporate offices in the Boston, MA metro area. Come join a dynamic, mission-driven team and help engage our customers as we transform our business!

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Position Purpose: Provides world-class customer service within one or more outdoor gear/apparel departments and/or one or more focus areas. Acts as steward of the L.L.Bean brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. Possesses and utilizes a breadth of services levels, product knowledge and store functionality appropriate for a retail store, and can flex responsibilities according to business needs. Responsibilities: Approaches and engages all customers. Skillfully assists multiple customers by assessing needs, prioritizing the level of service each requires and providing personal, genuine service interactions. Enthusiastically seeks opportunities to convert every customer that enters store. Continuously strives to drive sales and brand loyalty through great service and understanding of service mission. Builds trusting relationships by establishing a connection and sharing expertise; demonstrates passion for learning and sharing product knowledge; proactively sources information as a tool for selling and shares features and benefits in all service situations to build units per transaction. Advocates on behalf of the customer in all situations. Actively listens to gain understanding of customer's unique needs and is empowered to solve the problem at first point of contact quickly and efficiently for the customer. Leverages technology (POS, customer systems, mobile devices) to provide seamless, fast omni-channel service. Displays confidence, poise, and operational knowledge in all situations. Anticipates issues and takes appropriate initiative to solve. Provides service to meet and exceed our customers' expectations. Fulfill their needs with alternative products when necessary. Is unflappable when faced with challenging or ambiguous issues; turns a challenge into a selling opportunity. Understands core outdoor activities and participates in them. Demonstrates credibility as a knowledgeable ambassador of L.L.Bean and is knowledgeable about outdoor-inspired apparel and equipment. Actively promotes and drive excitement around L.L. Bean sponsored initiatives including Outdoor Discovery School programs as well as the L.L. Bean Visa program. Understands their importance in driving loyalty and brand awareness. Educates and sell ODS programs as an extension of our product line. Represents the core values and brand appropriately in all situations (service, dress code, interpersonal skills). Maintains a well-organized back of house and easy to shop floor, understands role in creating an inspiring customer service experience, on and off the salesfloor. Exhibits a strong detail orientation and attention to visual and merchandising standards to create an inspiring shopping experience. Maintains these exceptional brand standards while assisting multiple customers (folds, replenishment, sizing, organization). Upholds store operations processes and productivity standards including replenishment, receiving, transfers, and organizing stock to ensure product is available on the floor for customers to shop. Works collaboratively as part of store team to achieve results. Open to other's ideas. Responsible for creating and maintaining a positive work environment. Effectively adapts to an ever-changing work environment. Takes a responsible point of view. Supports others in accepting change as a subject matter expert. Adheres to policy and procedures and knows when to partner with leadership when questions or issues arise. Responsible for creating and upholding a safe and healthy work environment. Values and works collaboratively and respectfully across a variety of differences among team members and customers. May be responsible for light housekeeping duties (including vacuuming, mopping, sweep, and/or spot cleaning floors & carpet as needed; spot cleaning of mirrors, windows & fixtures; dusting; cleaning lavatories & dressing rooms; emptying trash receptacles & maintaining recycling centers; performing special cleaning requests as needed.) Order Processors Answer inbound customer calls at a rapid rate and use multiple systems (including L.L.Bean.com) to process orders and answer customer questions quickly and accurately in an extraordinarily helpful and friendly manner May also be asked to pick product from the floor to fulfill customer requests/orders and process these customer orders through the register Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: High School or GED Experience: Some Experience Required Skills and Qualifications: Demonstrated passion for providing world-class customer service Friendly and outgoing communication style with the ability to engage customers in order to determine their needs, relay product information and drive sales Proficiency with computer systems; ability to learn and efficiently use the Point of Sale register and other online systems Possesses adaptability and openness to change as business processes change or sales floor needs fluctuate. Availability and flexibility to work varied hours to support the needs of the business, including nights, weekends, and holidays. Connected to the brand; has a genuine passion for the outdoors and actively participates in one or more core activities that L.L.Bean supports Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. L.L.Bean is currently searching for a Store Team Leader of Retail Operations to join our retail team in Peabody, MA. Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times. Store Team Leader of Retail Operations: * This is a support role under the Productivity area of responsibility for stores. * Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements. * Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery. * Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor. * Oversees and manages the return processes following standard operating practices by assigning the proper quality codes * Executes store to store/store to warehouse transfers in a timely manner * Execute all aspects of omni channel business including FES orders, phone call management, and RIO's are completed per guidelines * Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance. * Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority - may act as Safety contact or liaison Responsibilities Include: Customer Experience * Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives. * Acts as a Leader on Duty as scheduled to drive conversion and sales. * Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills. * Executes and implements all recognition programs including living the legend efforts, in store contests, etc. * Reviews all forward-looking business events (holidays, promotional weekends, market trends). * Develops meaningful activations and selling efforts to drive even greater sales results. * Ensures that the sales floor is full, and all sizes are represented by performing regular size audits. * Ensures the highest level of fitting room service is occurring driving conversion and UPT. Training * Supports and trains associates, communicating standards and processes, company policies and procedures * Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. * Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed. * Supports, directs, and develops store champions (buddies) and experts. * Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials. * Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring. * Models L.L.Bean's inclusive and fair hiring practices * Fosters an inclusive work environment by seeking team members' perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team. * Values and works collaboratively and respectfully across a variety of differences among team members and customers. Total Store Accountability * Aids in the achievement of all financial measures as well as area specific metrics. * Key holder as required serving as a potential opener/closer for the store. * Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team * Recommends adjustment to staffing levels/schedules to meet work requirements. * Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor. * Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process * Contributes to Peak planning preparation and readiness. * Leverages knowledge and strengths to foster growth and development of the team. * Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management. * Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. * As assigned: * Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved. * Ensure the service hub is fully stocked, free of clutter, and operating effectively. * Accountable for cashier execution and efficiency with a focus on service delivery. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications: * Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer * Excellent organizational and time management skills * Systems knowledge (POS, Word, Excel) and comfort with social media platforms * Capability to build strong partnerships and to work collaboratively to achieve goals * Ability to inspire and motivate others * Ability to maintain a high level of enthusiasm and a positive attitude * Demonstrated ability to foster an inclusive work environment and customer experience. * Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds * Demonstrated interpersonal, written and verbal communication skills * Ability to work a flexible schedule including nights, weekends and holidays * Mobility and desire to relocate a plus The anticipated base pay range for this Store Team Leader position is between $21.11 to $26.39 hourly. The actual wage will be based on various factors such as a candidate's experience, qualifications, skills and competencies, proficiency for the role. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Our Legacy Place Retail Store in Dedham, Massachusetts is currently searching for Temporary, Part-Time Sales Associates who are available to work evening or weekend hours. Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. Apply Now - We Can't Wait to Meet You! Discover a Team Culture That Values: * Working hard, playing hard, living well: Balance your career with outdoor adventures. * Strong Core Values: Family ownership, rich history, and a commitment to sustainability. * Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! * Flexible schedules: Enjoy the freedom to balance work with your personal life. * Competitive pay: Earn a salary that reflects your skills and experience. * Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: * Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. * Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. * Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. * Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. * Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. * Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. * Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. * Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. * Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: * Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps * Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds * Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: * Passion for providing world-class customer service. * Friendly and outgoing communication style. * Proficiency with computer systems and the ability to learn new technologies. * Adaptability and openness to change. * Availability to work varied hours, including nights, weekends, and holidays. * Genuine passion for the outdoors and participation in outdoor activities. The wage for this position is $17 hourly. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Our Seaport Retail Store in Boston, Massachusetts is currently searching for Temporary, Part-Time Sales Associates to become part of their team. Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living and Apply Now - We Can't Wait to Meet You! Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. The wage for this position is $16/hour. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Our Wayside Retail Store in Burlington, Massachusetts is currently searching for Temporary, Part-Time Sales Associates to join their team. Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Temporary, Part-time Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. The wage for this role is $17.50/hour. Apply Now - We Can't Wait to Meet You! If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

As a Seasonal Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met. Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.) * Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities * Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs * Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store * Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures * Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales * Performs markdown and other promotional activities as needed * Responsible for stock replenishment and adhering to visual brand standards. * Availability and flexibility to work varied hours to support the needs of the business starting rate is $16.00-$17.50 based on experience. Essential Skills * Excellent selling skills * Strong verbal and written communication skills. * Ability to effectively communicate with team members and other stakeholders. * Ability to inspire, motivate, and lead a team to achieve goals. * Ability to follow written and verbal instruction and meet deadlines on projects/tasks * Strong decision-making and strategic thinking skills. * Excellent organizational and time-management skills. * Ability to prioritize tasks and meet deadlines. * Ability to receive feedback and take action when appropriate * Ability to adhere to Lands' End Attendance program. For hourly full-time positions: Must be able to work a 40-hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions: Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours * Flexible and adaptable to change * Knowledge of Lands' End merchandise is strongly preferred Physical Requirements * Ability to sit for long periods of time. * Ability to lift up to 40 lbs.. Education & Experience Requirements * Previous experience in retail strongly preferred * High school diploma or equivalent preferred but not required * Demonstrates consistent performance and growing expertise in specialized tasks.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Experience the Ultimate Career Adventure at our L.L.Bean Store located in Hudson MA! Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. - We Can't Wait to Meet You! The pay range for this Sales Associate position is $17.00. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love. As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community! Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.