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  • Temporary Customer Service Professional I

    Cambia Health 3.9company rating

    Beaverton, OR jobs

    Temporary remote opportunity available to candidates in WA, ID, OR, and UT. This position has the potential to become a Cambia Full-Time position (FTE). This is NOT a commitment or guarantee of full-time employment with Cambia. Starting pay range $19.00 - $22.25/hour depending on experience and location. HR will reach out and provide specific information. This is a non-benefited role Upcoming start dates include the following: * January 5th, 2026 Your start date will be assigned based on class availability and the date of your application. If you are selected for an interview, please let HR know as soon as possible if any of the start dates listed above will not work for you. Who We Are Looking For Every day, Cambia's dedicated team of Customer Service Professionals (CSPs) are living our mission to make health care easier and lives better. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter. Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit. As a CSP, you'll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. You'll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You'll advocate for our members, track down answers to tricky questions and ask for support when you're stuck. (At Cambia, you'll always get help when you need it.) In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work. What You Bring to Cambia Qualifications: * High school diploma or equivalent * 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. * Proficient PC skills and an ability to navigate multiple applications while on calls. * Ability to apply mathematical concepts and calculations. Skills and attributes: * Excellent multitasking skills under pressure. * Resilience, patience and a positive attitude in the face of challenges. * Clear, concise and empathetic demeanor while responding to inquiries and requests. * Proactive problem-solving skills and a knack for asking insightful questions to clarify callers' needs. * Sound decision-making and flexibility in a fast-paced environment. * Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities. * Equally comfortable collaborating with a team and working independently. * Ability to handle sensitive and confidential information with discretion. * Preferred: knowledge of medical terminology and coding. * Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired What You Will Do at Cambia * Serve as your callers' guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility. * Roll up your sleeves and do the necessary research to find answers when you don't have them. * Bring a positive and professional approach to providing every caller with accurate, compliant information. * Tailor your communications to meet each caller's unique needs. * Stay one step ahead by spotting and addressing potentially difficult issues before they arise. * Prioritize caller satisfaction while representing Cambia's mission and values. * Seek opportunities to collaborate and improve your skills through feedback and learning. Your Work Environment * May be required to work overtime. * May be required to work outside normal hours. * Required to have high-speed internet connection. * Private, distraction free workspace. The starting hourly wage for this job is $19.00 - $22.25/hour depending on candidate's geographic location and experience. This is a temporary position and, as such, is not eligible for benefits. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email ******************************. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
    $19-22.3 hourly 5d ago
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  • Quality Analyst - Remote

    Maximus 4.3company rating

    Portland, OR jobs

    Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00
    $70k-98k yearly est. Easy Apply 5d ago
  • Wraparound Care Coordinator - Mental Health Specialist I

    Community Counseling Solutions 3.4company rating

    Pendleton, OR jobs

    Job DescriptionDescription: JOB TITLE: Wraparound Care Coordinator (40 hours a week) SUPERVISOR: Clinical Supervisor PAY GRADE: B8 - ($24.95 - $35.96 per hour, depending on experience) Eligible benefit: Bilingual Spanish (10% increase once bilingual test is passed) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions, namely through the Wraparound program. The position provides the treatment in accordance with the Oregon Administrative Rules (OAR's) and the mission and values of CCS. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community. SUPERVISION Supervision Received Depending upon location, this position is supervised by the Clinical Supervisor or Clinical Manager. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES Coordinates mental health services with outside agencies, including placement agencies, Developmental Disability services, and educational services. Assists referrers with the collection of information for referral packets and serving as the point of contact for submission of information. Facilitates communication between the family, treatment providers, natural supports, community resources, and involved child-serving providers and agencies. Provides orientation to ISA services for children and families. Organizes and facilitates Community Resource Team (CRT) meetings that identify the strengths and needs of children and families referred for ISA services and develop service coordination plans and safety and crisis plans. Provides for continuity of care by creating linkages to and managing transitions between levels of care and transitions for older youth to the adult service system. Assists with coordination and tracking of children in inpatient care. Assists with coordinating payments for mental health services with other counties and local service providers. Coordinates and participates in reviews of all ISA cases every 90 days, and individual reviews for Day Treatment clients every 90 days. Collects and submits data to: GOBHI, Regional Youth Resource Program, and OMHAS for all ISA children. Promote individual's equality, diversity, rights and responsibilities. Provide case management type services to children, adults, and families. If varianced, provide clinical services to children, adults and families. This would include but is not limited to screening, assessment, individual and group therapy, consultation, and all other allowed clinical services. Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate. Actively participate in group and individual supervision sessions. Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary. Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney's offices, courts, community clinics and hospitals and other agencies in the Department of Human Services. Provide behavioral health and addiction education, prevention and information to various interest groups. Provide after hours emergency services on a 24 hour, rotating basis to adults. This includes telephone consultation and crisis intervention in the community. If varianced, provides same services to children. If varianced, initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process. Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR's and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained. Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers. Assist other clinicians in the facilitation of groups as requested. If varianced, provide intensive children's treatment services. Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required. Transports clients as required. Administer forms for urinalysis testing (UA's), provide accurate information on the UA's to clients, in some cases observes the UA, and record all pertinent information. Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required. Other responsibilities as assigned. Requirements: QUALIFICATIONS Education and/or Experience A Bachelors degree from an accredited college in social work, psychology or other human service related field is required, or a high school diploma and three years of equivalent training and work experience; or equivalent combination of education and work experience. Certifications If varianced, ability to obtain certification as a precommitment investigator. Other Skills and Abilities Prefer: Bilingual Spanish Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR's. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be computer literate and have the ability to type and utilize word processing and other software programs/systems. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be grounds for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep. WORK ENVIRONMENT Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. Schedule will include working after 5 pm and/or weekend shifts to accommodate the needs of the youth and family. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER
    $25-36 hourly 2d ago
  • District Manager

    Biote Corp 4.4company rating

    Portland, OR jobs

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. This position will help support our Portland territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team. You must be located in the Portland area to be considered. Position and Scope: We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position. As a District Manager, your daily responsibilities will include: * Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Ability to read and understand medical and scientific studies. * Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. * Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. * Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. * Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. * Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. * Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. * Prospecting for new leads and identifying quality sales prospects from active leads. * Attending marketing and sales events for prospects and current customers. * Working with customers for sales referrals with new prospects. * Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. * Performing other related duties as required or requested. As a District Manager, your background should include: * Bachelor's degree * Strong teamwork, communication (written and oral), client management, and interpersonal skills. * Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. * Strong work ethic and time management skills * Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. * Proficient in Microsoft Office suite and customer relationship management software. * Ability to travel in order to do business, approximately 20% of the month. * Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. * Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. * Home office capability is required with reliable high-speed internet access Company Perks: * Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine * Company Paid Life and AD&D Insurance * 15 days of Paid Time Off and Company Holidays * 401k with a 3% employer contribution * Motus mileage program * Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $69k-117k yearly est. Auto-Apply 30d ago
  • Special Events and Corporate Partnerships Manager

    Dougy Center 3.0company rating

    Portland, OR jobs

    Title: Special Events and Corporate Partnerships Manager Status: Full time, Exempt Scheduled Work Hours/Location: This hybrid position is based at Dougy Center East (3909 SE 52nd Ave) and does require time in the physical office and the ability to travel locally for event and outreach activities. Occasional evenings & weekends are expected. Reports to: Director of Development Salary: $66,000-$74,000 annually Benefits: Medical, Dental, Vision, HSA, 401 (K) match, EAP, generous vacation policy, dog friendly office, and potential option for partial work from home. Who We Are: Dougy Center: The National Grief Center for Children & Families is committed to providing grief support in a safe place where children, teens, young adults, and their families can share their experiences before and after a death. We provide support and training locally, nationally, and internationally to individuals and organizations seeking to assist children who are grieving. With this mission and with the well-being of all families who are grieving in our community in mind, we will demonstrate Dougy Center's commitment to diversity, equity, and inclusion and specifically, fair and inclusive access to meaningful and relevant resources and services for all people who are grieving in our community. We are committed to engaging in intentional dialogue to foster a community based on our organizational values of respect, integrity, stewardship, and excellence. Overview: The Special Events and Corporate Partnerships Manager will lead the planning and execution of key fundraising and cultivation events. They will ensure each event strengthens relationships, increases visibility, and generates revenue. This includes Dougy Center's annual Reflection Benefit, fall fundraising event, Donor Appreciation Events, and other external off-site events benefiting Dougy Center, as well as corporate sponsorships and community engagement related to events. This position is also responsible for developing, securing, and stewarding corporate partnerships that advance the mission and financial goals of the organization. Responsibilities: Special Events Proactively seeking renewal and new sponsorships for all events. Lead audience development efforts for fundraising events, including defining target audiences, building outreach strategies, and driving increased attendance and community engagement. Preemptively planning, budgeting, and creating timelines for special events using analysis from year/year results; lead reconciliation post-event. Conducting thorough evaluation of events, including gathering feedback from stakeholders. Collaborate closely with the Marketing team to develop comprehensive event marketing timelines and produce aligned promotional materials that elevate Dougy Center's brand and drive event participation. Lead event volunteer teams by providing clear direction, s, training, support, and coordination to ensure seamless, mission-centered execution of events Ensuring complete entry in CRM of attendee information. Leading the vision and execution around special events including, but not limited to, the annual gala and fall friend/fundraising event Managing event logistics including venue coordination, vendor contracts, sponsorship fulfillment, program design, volunteer coordination, and guest experience. Collaborate with staff, board, and event committees to meet event revenue and engagement goals. Develop event budgets, track expenses, and produce post-event analyses to inform future planning. Support third-party and community-hosted fundraising events by providing tools, materials, and relationship management as needed. Corporate Partnerships Develop and implement a corporate partnership strategy to grow sponsorship revenue, in-kind support, and employee engagement. Identify, cultivate, solicit, and steward corporate partners through tailored proposals, regular communication, and recognition opportunities. Create and maintain a corporate sponsorship calendar with renewal timelines and activation deliverables. Collaborate with the marketing and communications team to ensure brand alignment, visibility, and impact stories for partners. Track and evaluate corporate engagement results using CRM tools and regular reporting. Research prospective companies and develop partnership packages that align with organizational priorities and partner interests. Being the liaison for outside special events that are held by community members to fundraise and advocate for Dougy Center's work. Qualifications: Minimum 3-5 years of corporate partnership development experience Proven success in managing and executing non-profit fundraising events A commitment to Dougy Center's mission and a significant level of comfort with conversations about death, dying, and grief. Strong ability to build authentic connections between donors' philanthropic goals and Dougy Center's needs. Adept at executing tasks both independently and collaboratively, anticipating challenges and opportunities Communicate clearly, consistently, and kindly with agency partners, and colleagues, and respond in a timely, compassionate, and appropriate way to multiple partners. Excellent project management and attention to detail; ability to manage multiple priorities; preferred proficiency in project management software such as Monday.com Strong relationship-building, presentation, and negotiation skills Collaborative, creative, and mission-driven with a strong sense of ownership and follow-through Proficiency in CRM software (e.g. Salesforce, Raiser's Edge, Bloomerang) Dougy Center is committed to providing support in a safe place where children, teens, young adults, and their family members who are grieving a death can share their experiences. Through our Pathways program we provide a safe place for families facing an advanced serious illness. With this mission and with the well-being of all grieving families in our community in mind, we will demonstrate Dougy Center's commitment to diversity, equity, and inclusion and specifically, fair, and inclusive access to meaningful and relevant resources and services for all grieving people in our community. We are committed to engaging in intentional dialogue to foster a community based on our organizational values of respect, integrity, stewardship, and excellence. Application Information: Nonprofit Professionals Now is happy to be supporting Dougy Center in growing the development staff. All applications should include a resume and cover letter and each will be reviewed through initial reading, phone screens, video interviews and final interview. Application Deadline: January 27, 2026 This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the organization.
    $66k-74k yearly 20d ago
  • Dermatologist (1099)

    Teladoc Health Medical Group 4.7company rating

    Oregon jobs

    Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. The Dermatologist provides expert dermatology care through asynchronous telemedicine consultations on our secure platform, creating a professional yet convenient experience for patients. As part of this role, you will review cases, offer diagnostic insights, and recommend treatment plans, all without video or phone interactions. This position is offered on a 1099 contract basis, giving you the flexibility to work independently, set your own schedule, and leverage your clinical expertise to help patients thrive-supported by our technology and infrastructure. You can choose to supplement your current caseload or build a full telemedicine practice, depending on the state(s) where you are licensed. Essential Duties and Responsibilities Provide dermatology consultations asynchronously via our web-based platform. Diagnose and treat skin conditions; patient education; issue prescriptions when appropriate. Review patient-submitted cases and deliver accurate, timely, and patient-centered recommendations. Ensure compliance with clinical guidelines and maintain patient confidentiality. Collaborate with our support team as needed to ensure seamless patient care. Required Qualifications 3+ years of dermatology practice experience. MD or DO degree. Board-certified in dermatology. Active, unrestricted medical license for the state where the patient is located. Ability to provide dermatology consultations asynchronously via our web-based platform. Preferred Qualifications Experience reviewing patient-submitted cases and deliver accurate, timely, and patient-centered recommendations. Strong collaboration skills Why Join Us? 100% remote - work from anywhere Flexible scheduling to fit your lifestyle Opportunity to expand your practice and reach patients nationwide Supported by advanced telemedicine technology and infrastructure The compensation for this role pays $40 per completed consultation. #THMG As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .
    $138k-204k yearly est. Auto-Apply 16d ago
  • HRIS and Payroll Administrator

    AFC Urgent Care Portland/Vancouver 4.2company rating

    Tigard, OR jobs

    WE DO URGENT CARE DIFFERENTLY On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness. A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success General Position Summary: The Payroll and HR Specialist is a results-oriented professional who will be a key cross-functional member of the HR and Accounting team fully owning the payroll function and supporting the HR manager in critical areas like onboarding, HR documentation and employee benefits administration. Essential Functions/Major Responsibilities: Payroll: Prepare and process bi-monthly payroll, ensuring accuracy and timely completion. Maintain and update employee data in the payroll system to reflect changes in status, pay, and deductions. Calculate and produce manual payroll checks, adhering to state laws and company policies. Respond promptly to payroll-related inquiries and assist in resolving concerns effectively. Assist with year-end payroll tasks, including W-2 preparation, tax filings, and compliance reporting. HR Administration: File and maintain HR documentation, ensuring records are complete, accurate, and up-to-date. Coordinate efforts between HR and other departments to ensure proper flow and maintenance of employees data, including preparation /distribution of detailed reports. Assist with new hire onboarding and termination processes through systems access updates and maintaining accurate employee lists. Perform regular audits of HR files and records, including but not limited to: turnover data, insurance eligibility look-back measurement periods, leave tracking and premium collections, performance milestones, and 401(k) eligibility and maintenance. Complete annual 5500 and EEOC reporting and assist in ensuring compliance with federal, state, and local regulations. Assists with annual open enrollment preparation and related follow-up to ensure all changes and updates are processed correctly Ensures rolling enrollments, changes, and terminations are completed in a timely manner. Maintains accurate benefits records and ensure compliance with relevant regulations Conducts regular audits of benefits data to ensure accuracy and resolve discrepancies Education and Experience: Associate's degree in, Accounting, Business Administration, or a related field. 2+ years of experience in payroll processing and HR administration. Strong knowledge of payroll systems and HRIS software, preferably ADP Workforce Now Knowledge of federal, state, and local employment and payroll laws. Required Skills/Abilities: Affinity for Technology: The ideal candidate technologically savvy, adept across various platforms like Mac and PC. They should embrace learning new tech without hesitation. Ideal proficiency includes Google Suite/Workspace (preferred) or Microsoft Office Suite, along with familiarity with accounting and payroll systems such as ADP and Xero (preferred). Quality Communication: The ideal candidate will be an excellent communicator, in writing, in person, and over the phone. This includes proficiency in spelling, grammar, and punctuation. This also includes being able to take a large amount of information and summarize it quickly both in writing and orally on a regular basis. Organization & Task Management: The ideal candidate will demonstrate exceptional organizational skills and task management abilities. This entails effectively prioritizing tasks, meeting deadlines, and maintaining attention to detail. They should also possess strong multitasking skills and the ability to adapt to changing priorities seamlessly. Additionally, the candidate should excel in coordinating complex projects, delegating tasks efficiently, and ensuring all aspects of a project are completed accurately and on time. Proficiency with data manipulation and spreadsheet operations: The ideal candidate will have a high level of competency in creating and managing intricate spreadsheets, showcasing a keen eye for detail and organization. This entails the ability to manipulate data effectively, employing advanced functions and formulas as needed. Additionally, the candidate should excel in structuring data in a clear and comprehensible manner, ensuring accessibility and accuracy. Exhibit Company Core Values: Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect Job Conditions: The work environment is a corporate office space but can occasionally require clinical visits and working indirectly with patients, clinical staff, and providers. Normal working hours are 8:00am-4:30pm weekdays. Working from home is appropriate at times as approved by the supervisor after the first 90 days of employment. Physical requirements include prolonged periods of sitting at a desk and working on a computer, and ability to lift 15 pounds at times. Pay and Benefits: $24-$27/ hr. starting, DOE Employer contribution towards Medical, Dental, Vision Benefits Free Healthcare Services: AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics for health services 401k Enrollment, with 3% Employer Contribution 3 Weeks Paid Time Off Personalized Monthly Bonus program Hybrid work location schedule option Schedules & Location: Full-time, ~40 hrs/week. - AFC Corporate Headquarters - 8060 SW Pfaffle St, Tigard, OR 97223, USA Traditional business hours Monday - Friday, with flexible start and end times Both traditional in-office setting located in Tigard and remote work available as organized by the supervisor. First 90-days will be required in-office full-time before a hybrid work schedule. Safety & Wellbeing: Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $24-27 hourly 2d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Salem, OR jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 9d ago
  • Residential Facility Assistant Administrator - STAR

    Community Counseling Solutions 3.4company rating

    Boardman, OR jobs

    JOB TITLE: Residential Facility Assistant Administrator FLSA: 1.0 FTE, Exempt (Expectation to work 40 hours a week) SUPERVISOR: Facility Administrator PAY GRADE: B9 ($56,700 - $82,700 annually, depending on experience) **STAR is a BRAND NEW 24-hour sub-acute/Psychiatric Residential Treatment Facility (PRTF) offering services for up to thirteen individuals, ages 12 and below. Community Counseling Solutions provides a team-based Servant Leadership environment! Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! Location Information: Boardman is located in Eastern Oregon with year-round recreation based near the Blue Mountains. Boardman offers a unique blend of small-town charm and big opportunities. With its stunning views of the Columbia River, abundant outdoor recreation, and a growing economy driven by agriculture, energy, and technology, Boardman is a place where work-life balance truly thrives. Whether you're drawn to the peaceful pace of rural living or excited by the chance to be part of a dynamic and supportive community, Boardman provides the perfect setting to grow your career while enjoying the natural beauty and warmth of a close-knit town. Apply Directly at ********************************** CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION This position provides assistance to the Facility Administrator for daily managerial oversight of the operations of a Residential Treatment Facility. The facility provides a secure setting to assist with the stabilizing and/or recovery of youth who have a severe and persistent mental illness. This position is split, half time as assistant administrator and half time working as a mental health specialist/QMHA. Provides oversight of the daily operations of the children's sub-acute/Psychiatric Residential Treatment Facility (PRTF) for up to thirteen individuals, ages 12 and below. The Administrator ensures that high quality and safe treatment is provided and oversees the quality of training and supervision of the Assistant Administrator, Clinicians, Residential Associates, and other employees who provide the 24-hour sub-acute/PRTF services to the residents. SUPERVISION Supervision Received This position is supervised by the Facility Administrator of Specialized Treatment and Resiliency Center, STAR. The Facility Administrator will provide both administrative supervision and clinical supervision. Supervision Exercised This position directly supervises all assigned staff at the facility. RESPONSIBILITIES Assist the administrator in meeting and maintaining all standards and procedures for the provision of care, clinical and rehabilitation services for youth using an array of milieu based and clinical methods to stabilize and treat adverse behaviors in the least restrictive manner possible. Including but not limited to: Monitor the daily activities of the secure residential treatment facility. Supervise, train and evaluate staff, provide on-going training and evaluate staff performance. Responsible for scheduling staff to ensure adequate client supervision and support. Review and verify timesheets. Is accessible by telephone or pager for emergency purposes and provides responsible support, documentation and follow-up in a timely manner if needed. Develops and participates in an on call schedule for such purposes. Is knowledgeable about personnel policies, AFC, OAR and applicable rules and standards of other pertinent regulatory agencies, such as OSHA. Maintains up-to-date personnel, client and program records including the accounting of client and facility funds, training and activity records, medical and health supports. Assures that house supplies (program & client) are purchased in a timely manner, maintained in adequate supply, and stored in a safe and sanitary manner Assure that evacuation drills are conducted according to AR requirements. Maintains professional confidentiality of personnel, clients and the program(s). Coordinates and participates in the development of each resident's Individualized Support Plan. Follow the grievance process for all complaints submitted and work diligently to resolve the complaints. Ensure that the agency is meeting or exceeding all requirements for the relevant OAR's. Work with contracted prescribers to put together scheduled and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment. Ensure that all paperwork is completed by all staff and is timely and professional and provide supervision when that goal is not being met. Report all cases of abuse and neglect to correct agency. Provide utilization management for adults needing higher levels of care. Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by community partners. Participate in all internal administrative meetings. Hold regular staff meetings. Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health services. Transport residents as needed. Receive and promote all training as needed. Develop, implement and follow policies and procedures relevant to the operation of the facility that meet state requirements as well as any other requirements of other licensing, certifying or insuring organizations. Other duties as assigned. Requirements EDUCATION AND/OR EXPERIENCE Individual must have two years of training, coursework or experience in psychology, counseling, or other human services related field Individual must have a high school diploma or equivalent In addition, it is preferred that this individual will have 3 years experience working in a residential setting that provides services to individuals with a mental illness. OTHER SKILLS AND ABILITIES Establish and maintain an accessible and up-to-date filing system of client, personnel and program information. Read and research related technical materials and to write clear plans and proposals. Establish effective working relationships with community resource agencies, co-workers and the general public. Act independently and work effectively with minimal supervision. Problem solves complex issues by developing alternatives and solutions. Organize and establish priorities. Negotiate conflicts and resolve problems. Interact and relate to clients, staff, administrators and others with professionalism, respect and dignity. Work with clients experiencing crisis situations. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses, or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community Must have the ability to work well with teams and other groups of individuals. Must have in depth knowledge of standard office equipment. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. Residential Facility Assistant Admin Page 3 of 5 Employee may be required to work weekend shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule depending on community and resident needs. WORK ENVIRONMENT Work is performed in an inpatient services environment as well as within the community. The noise level is usually moderate, but periodically staff may be exposed to loud noise such as raised voice levels and alarms. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee may be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$82,700 annually, depending on experience
    $56.7k-82.7k yearly 60d+ ago
  • instED Mobile Health Coordinator - Pacific Standard Time ONLY

    Caresource 4.9company rating

    Portland, OR jobs

    Commonwealth Care Alliance (CCA) is a nonprofit, mission-driven health plan and care delivery organization designed for individuals with the most significant needs. As an affiliate of CareSource, a nationally recognized nonprofit managed care organization with over 2 million members across multiple states, CCA serves individuals enrolled in Medicaid and Medicare in Massachusetts through the Senior Care Options and One Care programs and its care delivery enterprises. CCA is dedicated to delivering comprehensive, integrated, and person-centered care, powered by its unique model of uncommon care, which yields improved quality outcomes and lower costs of care. Job Summary: inst ED provides patient-centered, high-quality acute care in place to adults with complex medical needs. Reporting to the Manager, Network Delivery, the inst ED Mobile Health Coordinator (MHC) is the first point of contact for patients who are seeking an inst ED visit. The Mobile Health Coordinator warmly greets all callers and completes a thorough and accurate intake for callers requesting a referral for an inst ED visit. The MHC assigns the visit to one of inst ED's paramedic partners based on geography and availability and monitors the physician assignment algorithm. In addition, the MHC monitors visit progression to ensure timely service delivery. Finally, the MHC assists the nursing team with non-clinical administrative support and serves as the main point of contact for paramedic partner dispatchers, paramedics, and the inst ED Virtual Medical Control (VMC) team for all non-clinical issues. Essential Functions: Answer incoming phone calls in a timely manner using a cloud-based platform. Collect accurate patient information and document in the inst ED NOW platform and Athena medical record to process an inst ED referral. Collect, review, and accept written consent from patients, upload consents from paramedics. Verify patient eligibility using inst ED NOW, Athena, or external payor portals. Collect payment(s) from patients (e.g., copay, co-insurance). Assign visits to one of inst ED's ambulance partners based on geography and availability; collaborate with nursing staff to prioritize high acuity patients. Communicate with the dispatchers from the ambulance partners to facilitate throughput of inst ED visits; convey clinical concerns/questions to the nursing team. Maintain awareness of all ambulance partner vehicle's status and location. Call patients if mobile health providers are unable to reach patients with an updated ETA; escalate to the nursing team when patients cannot be reached via phone. Make recommendations to improve the inst ED NOW platform. Monitor that VMC providers are checked in and out of inst ED NOW in a timely manner and outreach to them if this does not occur. Monitor VMC auto-assignments and manually re-assign if needed when a VMC provider is nearing the end of shift and cannot complete a visit. Complete an end of shift report before logging off at the end of a shift. Ensure that mobile health providers have completed all documentation by the end of their shift and outreach to the paramedic partner when there is outstanding documentation. Perform any other job related duties as requested. Education and Experience: High School or GED required Associates degree preferred Five (5) years professional work experience in a healthcare setting with at least one (1) year of remote work experience required Customer service experience via phone communications, preferably in a health care call center setting interacting with patients required Process improvement experience required Experience working closely with colleagues at all levels of a company including front-line staff to senior leaders required Medical assistant, or other related experience in an urgent care, emergency or home care setting preferred Administrative support to clinicians in healthcare setting preferred 911 Telecommunicator or Emergency Medical Dispatcher Certification preferred Mobile integrated health experience preferred Competencies, Knowledge and Skills: Ability to communicate effectively without judgment to a diverse patient population while demonstrating empathy Highly adaptable to frequent workflow changes in a fast-paced environment Willing to learn and utilize several different software applications (e.g., proprietary inst ED NOW platform, Teams, etc.) Proficient with Microsoft Outlook Superb verbal communication skills and strong written communication skills Computer and phone system proficiency (e.g., Ring Central or other cloud communications platform) Power BI or other business intelligence software knowledge preferred Proficient in Excel preferred Process improvement training (e.g., lean, six sigma, etc.) preferred Medical terminology preferred Athena (electronic medical record) knowledge preferred Bilingual (Spanish), bicultural preferred Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Must be willing to work weekends, evenings, and holidays Travel is not typically required Compensation Range: $41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Hourly Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
    $41.2k-66k yearly 2d ago
  • Intern - AI Solution Engineering (Remote)

    Maximus 4.3company rating

    Portland, OR jobs

    Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals. Please Note: This is a 10-week Internship, 40 hours per week. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Required: - Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra Preferred: - Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $34k-60k yearly est. Easy Apply 3d ago
  • Diversity Equity and Inclusion Manager *Hybrid*

    Providence Health & Services 4.2company rating

    Portland, OR jobs

    Diversity, Equity and Inclusion Manager. _Hybrid_ The Manager, Diversity, Equity & Inclusion (DEI) plays a key role in creating, managing, and executing diversity, equity, and inclusion strategic priorities that support our goal of advancing world-class health with human connection through our shared commitment to Diversity, Equity, and Inclusion. This role will also lead Diversity, Equity, and Inclusion communications efforts, crafting and executing campaigns that support the deployment of DEI strategies, programs, and initiatives across the Providence family of organizations. The Diversity, Equity, and Inclusion Manager should possess project management skills, change management skills, as well as experience developing DEI communications and performs all duties in a manner which promotes an environment where everyone feels they belong and that supports our values of compassion, dignity, justice, excellence, and integrity. This role will be expected to work onsite 2 to 3 days a week rotating among locations in the greater Portland area as needed. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Human Resources and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 4 years related experience + Experience successfully leading, managing, and continuously improving programs, processes, projects, or operational and administrative solutions in areas such as Diversity, Equity, and Inclusion, Human Resources, recruiting, marketing, sales, technology, data, operations or administrative experience. + Experience working across departments with team leaders, vendors, project teams and SMEs to achieve alignment, the goals of the work and operational excellence of the solution, program, process or project. + Experience consulting, creating and implementing large project plans, communications, social media or creative documents, training, data analysis process or project documents, presentations, reports, technology requirements and other materials. + Experience presenting to leadership teams, and small groups. Experience producing and/or managing data reports, cost analysis, invoicing and/or budgets. + Strong project management skills, including the ability to set priorities, manage multiple projects simultaneously, and meet deadlines. + Demonstrated ability to build relationships, influence stakeholders, and work collaboratively across various levels of an organization. + Excellent communication skills, both written and verbal, with the ability to effectively present complex information to diverse audiences. + Experience with and knowledge of change management principles, methodologies and tools. + Proficiency in using relevant software and tools for project management and data analysis. Preferred Qualifications: + Bachelor's Degree in Business Administration, Organizational Development, or a related field. + Coursework/Training: Project Management (PMP) Certification Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 408628 Company: Providence Jobs Job Category: HR Operations Job Function: Human Resources Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4002 DEI Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 1-Portland Workplace Type: Hybrid Pay Range: $37.84 - $58.75 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $37.8-58.8 hourly Auto-Apply 2d ago
  • Sr Business Consultant (Remote and Temporary)

    Maximus 4.3company rating

    Eugene, OR jobs

    Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00
    $94k-123k yearly est. Easy Apply 9d ago
  • Medical Dosimetrist

    Intermountain Health 3.9company rating

    Salem, OR jobs

    The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist. **Medical Dosimetrist - Radiation Oncology** **Location:** Greater Salt Lake City Area (South Market) **Organization:** Intermountain Health **Join Our Growing Radiation Oncology Team** Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care. **Why You'll Love This Role** + **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation. + **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs. + **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs. + **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks **Technology & Programs** + **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites + **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations) + **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour) **Your Role** As a Medical Dosimetrist, you will: + Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS. + Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy. + Ensure compliance with departmental protocols and regulatory standards. + Support implementation of new technologies and treatment techniques. **Qualifications** **Minimum:** + Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent. + Certified Medical Dosimetrist (CMD) or eligible for certification. **Preferred:** + Experience with Eclipse TPS and Aria R&V. + Familiarity with advanced techniques such as SRS and SBRT. **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital **Work City:** Park City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $62.44 - $96.34 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $110k-176k yearly est. 5d ago
  • Hospital Billing & Insurance Follow Up Manager

    Legacy Health 4.6company rating

    Portland, OR jobs

    This is a hybrid-remote position, open to candidates who reside in Oregon or Washington. The schedule includes on-site work at a designated Legacy Health location, with the flexibility to work remotely from home, on the road, or from a satellite office on other days of the week. Responsibilities We are seeking a detail-oriented and experienced Hospital Billing & Insurance Follow Up Manager to lead our billing and Insurance Follow-Up operations and support the financial health of our organization. This role is responsible for overseeing the accurate and timely processing of medical claims, ensuring compliance with payer regulations, and driving performance across the revenue cycle. Key Responsibilities: Manage day-to-day operations of the hospital billing and Insurance Follow Up department, including staff supervision and workflow optimization. Ensure timely and accurate submission of claims to commercial and government payers. Monitor and resolve billing issues, denials, and discrepancies to maximize reimbursement. Collaborate with coding, registration, and finance teams to streamline revenue cycle processes. Maintain compliance with federal, state, and payer-specific billing regulations. Develop and analyze billing performance reports to identify trends and opportunities for improvement. Provide leadership, training, and support to billing staff to foster a high-performing team environment. Serve as a point of escalation for complex patient billing inquiries and disputes. Qualifications Education: Bachelors Degree in business or related field, or equivalent experience required. Experience: Management experience with a thorough knowledge of operations, including staffing and scheduling, budget management, and workflow planning required. Five years experience in supervision or management of accounts receivable in a health care environment, including experience in billing, collections, electronic billing systems and customer service required. Proven expertise in payor management, with the ability to use data analytics to guide discussions and manage escalations effectively. Experience with Epic systems and Accounts Receivable (AR) management is essential to ensure smooth billing operations and support financial stability. Skills: Strong skills in lean thinking and problem-solving to optimize billing workflows and drive continuous improvement. Ability to manage a broad span of control through implementation of a self-directed team approach. Strong communication and leadership skills, and a willingness to lead by example. Interpersonal skills to be sensitive to the patient's needs while communicating Legacy's needs. Ability to work with insurances and regulatory agencies. Pay Range USD $48.59 - USD $73.35 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $48.6-73.4 hourly Auto-Apply 60d+ ago
  • Licensed Crisis Counselor - Fully Remote in Bend, OR

    Protocall Services 3.9company rating

    Bend, OR jobs

    Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in OR and hold one of the following): LPC-A CSWA LMSW LPC LCSW Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Oregon residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $53k-66k yearly est. 26d ago
  • Revenue Cycle Manager

    AFC Urgent Care Portland/Vancouver 4.2company rating

    Tigard, OR jobs

    The Revenue Cycle Manager (RCM) is responsible for overseeing the full revenue cycle for a multi-clinic healthcare organization, ensuring accurate, timely, and compliant billing and collections. This role leads the billing team, manages day-to-day revenue cycle operations, and drives continuous improvement in cash flow, payer performance, and operational efficiency. Essential Functions/Major Responsibilities: Revenue Cycle Ownership & Results: Own the end-to-end performance of the revenue cycle, including billing, accounts receivable, denials, and collections Ensure timely, accurate, and compliant billing across all lines of service Monitor and improve key metrics such as AR aging, denial rates, net collection rate, and billing timeliness Identify revenue risks, trends, and opportunities and drive corrective action Team Leadership & Accountability Lead and manage the billing team and coordinate with any outsourced billing partners Establish clear workflows, priorities, and productivity expectations Coach, train, and develop team members to improve accuracy, efficiency, and performance Hold team members accountable for quality, timeliness, and results Payer Management & Operational Improvement Oversee payer follow-up, denial management, appeals, and escalations Analyze denial trends and payer behavior to reduce rework and prevent future issues Develop, maintain, and improve revenue cycle processes and documentation Partner with Finance, Operations, and Clinical leadership to support reporting, forecasting, and operational changes Education and Experience: 5+ years of healthcare revenue cycle experience (urgent care, outpatient, or multi-site healthcare preferred) Prior experience managing revenue cycle and billing teams Strong understanding of payer rules, denials management, and reimbursement processes Experience working with EHR and billing systems Strong organizational, analytical, and communication skills Required Skills/Abilities: Technology & Systems Aptitude - The ideal candidate is technologically savvy and comfortable working across multiple systems and platforms (Mac and PC). They demonstrate a strong ability to learn new technologies quickly and adapt to evolving tools and workflows. Proficiency with Google Workspace or Microsoft Office Suite is required, along with experience using EHRs, billing systems, and payer portals. Familiarity with revenue cycle, practice management, or healthcare billing platforms is strongly preferred. Clear & Effective Communication - The ideal candidate is an excellent communicator, both written and verbal, and can convey complex information clearly and concisely. This includes strong proficiency in spelling, grammar, and professional writing, as well as the ability to summarize large or complex datasets, payer issues, or operational challenges for a variety of audiences. Comfort communicating with staff, leadership, payers, and external partners is essential. Organization, Prioritization & Accountability - The ideal candidate demonstrates exceptional organizational and time-management skills. They can effectively prioritize competing demands, meet deadlines, and maintain a high level of accuracy and attention to detail in a fast-paced environment. This role requires the ability to manage multiple workflows simultaneously, adjust priorities as needed, and ensure revenue cycle activities are completed accurately and on time. Analytical & Data Proficiency - The ideal candidate has strong analytical skills and is highly proficient in working with data and spreadsheets. This includes the ability to create, review, and interpret revenue cycle reports, manipulate and analyze data sets, and identify trends or issues impacting performance. Advanced spreadsheet skills and a strong understanding of reporting structure, accuracy, and data integrity are important for success in this role. Exhibit Company Core Values: Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect Job Conditions: The work environment is a corporate office space but can occasionally require clinical visits and working indirectly with patients, clinical staff, and providers. Normal working hours are 8:00am-4:30pm weekdays. Physical requirements include prolonged periods of sitting at a desk and working on a computer, and ability to lift 15 pounds at times. Pay and Benefits: Salary is dependent on experience and qualifications. The expected range for this role is $65,000 - $75,000 annually. Performance-driven bonuses, paid monthly Full-Time Benefits Eligible AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics for health services 401k at 1 year, with 3% Employer Contribution 3 Weeks of Paid Time Off Schedules & Location: Full-time, roughly 40 hrs/week. AFC Corporate Headquarters - 8060 SW Pfaffle St, Tigard, OR 97223, USA Traditional business hours Monday - Friday Both traditional in-office setting located in Tigard and remote work available as organized by the supervisor. First 90-days will be required in-office full-time before a hybrid work schedule. Safety & Wellbeing: Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $65k-75k yearly 5d ago
  • (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco)

    Genentech 4.5company rating

    Portland, OR jobs

    ****Multiple roles available**** Note: Relocation benefits are not available for this job posting. In this role, applicants would be employed through e-Team, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech. Location: Portland (Preferred) or South San Francisco It is preferred that candidates reside in Portland or within 50 miles of Portland. Work Arrangement: For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote. Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare. Your Opportunity: The Foundation Specialist (FS) evaluates patient eligibility for the Genentech Patient Foundation (GPF) and coordinates shipments of Genentech products to patients within program guidelines. Key Accountabilities You will learn and apply aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules). You will exhibit exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats. You will effectively solve problems under pressure, prioritize tasks, and provide excellent customer service. You will work collaboratively in a team structure, responsibly delegate next steps to appropriate team members, and demonstrate effective leadership. You will follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork. You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges. Who you are: Qualifications: Bachelor's degree is preferred. A minimum of 3 years reimbursement experience is preferred. The expected salary range for this position, based on the locations of Oregon is $30 per hour and California is $35 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. *LI-MG1 Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
    $30-35 hourly Auto-Apply 4d ago
  • Epic Scheduling Optimization Specialist - Remote

    Sentara Healthcare 4.9company rating

    Myrtle Point, OR jobs

    City/State Virginia Beach, VA Work Shift First (Days) Sentara health is looking for an EPIC Scheduling Optimization Specialist to join our team ! . The EPIC Scheduling Optimization Specialist is responsible for the development, maintenance, optimization, and governance of provider, resource, and departmental scheduling tools within the Epic platform, including templates and decision trees. This role ensures consistency, accuracy, and operational alignment of scheduling structures across all departments, supporting access to care, productivity targets, and overall patient experience. The Specialist collaborates closely with Ambulatory Services Division leadership, operations, project management, and IT teams to ensure standard work is developed, implemented, and sustained. The role requires strong analytical skills, Epic system expertise, and a passion for improving access operations through innovative and data-driven solutions. Key Responsibilities * Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees. * Support daily Epic scheduling configuration needs across ambulatory departments. * Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues. * Fulfill template and decision tree requests while educating users on best practices. * Analyze scheduling data to identify trends, root causes, and recommend improvements. * Lead provider onboarding/offboarding projects and optimize template utilization and access. * Deliver training sessions and create user documentation (e.g., tip sheets, guides). * Partner with IS and Epic teams to test and implement system changes. * Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights. * Support onboarding efforts to ensure scheduling standards are applied consistently. * Drive continuous improvement in scheduling build quality and turnaround times. Education: High school Diploma required Certification/Licensure : Epic Cadence Certification (must be obtained within 1 year of hire) Experience Required Experience and Skills: * 3 years of direct experience working with Epic scheduling templates and decision tree configurations required * Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees * Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings * Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues * Ability to analyze scheduling data to identify trends and recommend improvements * Skilled in conducting end-user training and creating supporting documentation * Proficiency in Epic reporting tools and Microsoft Excel Preferred Skills: * Experience with provider onboarding/offboarding and automated workflow design in Epic * Familiarity with Power BI and Tableau for generating scheduling insights * Experience partnering with IS and Epic technical teams on system enhancements * Knowledge of Sentara's scheduling standards or equivalent healthcare system processes * Background in continuous improvement efforts focused on build quality and turnaround time Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $36k-42k yearly est. Auto-Apply 35d ago
  • Senior Coding Quality Educator - Onsite

    Providence Health & Services 4.2company rating

    Moro, OR jobs

    Senior Coding Quality Educator _Remote - Most states eligible._ _Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them._ Providence is calling a Senior Coding Quality Educator who will: + Assist with the day-to-day operations of the Coding Integrity, Knowledge Management team + Assist with research and developing coding guidance based on local, state and federal healthcare coding regulations and other payor guidelines as applicable + Obtain, interpret, analyze and communicate information regarding coding matters with all internal and external revenue cycle and coding teams + Collaborate with various departments e.g., Physician Network Operations, Revenue Cycle, Compliance, Practice Operations, and other key stakeholders on all coding matters We welcome 100% remote work for residents in the United States with the exception of the following States: + Colorado + Hawaii + Massachusetts + New York + Ohio + Pennsylvania Essential Functions: + Assist with the identification, development and delivery of new and ongoing coding changes and updates to all regional coding teams + Collaborate with various departments e.g., regional coding teams, revenue cycle, compliance, practice operations, and other key stakeholders on all coding matters + Respond timely (either orally or written) to coding inquiries from coders, educators, and other teams across Providence enterprise + Serve as a resource and subject matter expert for all coding matters + Provide coding support to regional coding teams as needed + Maintain relevant documentation and data as required + Review and update coding guidance annually or as necessary + Maintain document control + Develops action plans as necessary to resolve complex coding cases and to address the implementation of new service offerings or code changes + Facilitates education to support Medicare Risk requirements & organization goals + Review relevant patient details from the medical record based on coding and documentation guidelines + Participate in monthly progress meetings to discuss process improvements, updates in technology, along with any job related details + Communicate any coding updates published in third-party payer newsletters and bulletins and provider manuals to coding and reimbursement staff + Assists management in identifying and creating standardized workflows + Reviews EMR templates and identifies areas of improvement for provider documentation + Attends and presents at regional meetings as needed Required qualifications for this position include: + High School Diploma or GED Equivalency + National Certification from American Health Information Management Association upon hire or National Certification from American Health Information Management Association upon hire. + 6+ years of experience in professional fee inpatient, surgical, outpatient coding, E/M, auditing and related work + 5+ years of experience providing provider education and feedback to facilitate improvement in documentation and coding + Strong experience in Excel (e.g., pivot tables), database, e-mail, and Internet applications on a PC in a Windows environment Preferred qualifications for this position include: + Associate Degree in Health Information Technology or another related field of study + Bachelor's Degree in Health Information Technology or another related field of study + 5+ years of experience in coding for multispecialty practice + 2+ years of experience in professional fee billing methodologies + Experience with IDX, Allscripts, Advanced Web, Meditech + Experience with project management Salary Range by Location: AK: Anchorage: Min: $40.11, Max: $62.27 AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91 California: Humboldt: Min: $40.98, Max: $64.88 California: All Northern California - Except Humboldt: Min:$46.91, Max: $72.82 California: All Southern California - Except Bakersfield: Min: $41.81, Max: $64.91 California: Bakersfield: Min: $40.11, Max: $62.27 Idaho: Min: $35.69, Max: $55.41 Montana: Except Great Falls: Min: $32.29, Max: $50.13 Montana: Great Falls: Min: $30.59, Max: $47.49 New Mexico: Min: $32.29, Max: $50.13 Nevada: Min: $41.81, Max: $64.91 Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05 Oregon: Portland Service Area: Min: $40.11, Max: $62.27 Texas: Min: $30.59, Max: $47.49 Washington: Western - Except Tukwila: Min: $41.81, Max: $64.91 Washington: Southwest - Olympia, Centralia & Below: Min: $40.11, Max: $62.27 Washington: Tukwila: Min: $41.81, Max: $64.91 Washington: Eastern: Min: $35.69, Max: $55.41 Washington: South Eastern: Min: $37.39, Max: $58.05 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 411100 Company: Providence Jobs Job Category: Coding Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4010 SS PE OPTIM Address: TX Lubbock 3615 19th St Work Location: Covenant Medical Center Workplace Type: On-site Pay Range: $See posting - $See posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $40.1 hourly Auto-Apply 8d ago

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