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Collections representative jobs in Alafaya, FL - 619 jobs

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  • Customer Service Representative

    Circle Logistics, Inc.

    Collections representative job in Orlando, FL

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits, including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
    $17-18 hourly 1d ago
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  • Billing Specialist

    MLB & Associates

    Collections representative job in Longwood, FL

    BILLING SPECIALIST (Onsite) The Billing Specialist is responsible for preparing, reviewing, and issuing accurate invoices, ensuring compliance with contracts, rate schedules, and company policies. This role works closely with operations, project management, and accounting teams to reconcile billing, resolve discrepancies, and maintain accurate records. The Billing Specialist plays a critical role in maintaining client satisfaction, supporting revenue recognition, and improving billing processes. Key Responsibilities Invoice Preparation & Accuracy Review - Prepare, review, and issue customer invoices accurately in accordance with contracts, rate schedules, and company policies. Contract & Rate Verification - Verify billing details against contracts, purchase orders, work orders, and approved rates. Coordinate with the Project Management team to confirm billing accuracy. Time, Equipment & Service Reconciliation - Reconcile timesheets, rental invoices, master schedules, and equipment usage to ensure all billable work is captured correctly. Billing Schedule Management - Manage weekly and monthly billing cycles to ensure timely invoicing. Compliance & Documentation - Ensure all invoices meet client, regulatory, and audit requirements, including maintaining required backup documentation. Accounts Receivable Coordination - Collaborate with Accounting/AR to resolve billing discrepancies, adjustments, credits, and rebills. Client Billing Inquiries & Dispute Resolution - Respond to customer billing questions, resolve disputes, and coordinate corrections promptly and professionally. Data Entry & System Maintenance - Enter and maintain accurate billing data in the company's accounting system. Reporting & Reconciliation - Generate billing reports, prepare monthly income accruals, and support month-end close activities. Process Improvement & Internal Collaboration - Identify opportunities to improve billing processes and collaborate with operations, project managers, and finance to enhance Qualifications & Experience High school diploma required, associate degree in business administration or related field preferred. 2+ years of billing, accounts receivable, or accounting experience (construction, services, or project-based industries preferred). Strong attention to detail and accuracy. Excellent organizational, analytical, and problem-solving skills. Proficiency in Microsoft Excel required and QuickBooks experience preferred. Strong communication skills for interacting with internal teams and clients. Ability to manage multiple priorities and meet deadlines. Work Conditions Office-based role with some interaction with field or project teams as needed. Occasional overtime may be required during month-end or peak billing periods. Equal Opportunity Employer committed to providing a workplace that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status.
    $27k-36k yearly est. 3d ago
  • Customer Experience Representative

    Leap Legal Software 4.4company rating

    Collections representative job in Orlando, FL

    This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.
    $34k-54k yearly est. 10h ago
  • Group Housing Billing Coordinator

    Sitio de Experiencia de Candidatos

    Collections representative job in Orlando, FL

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $33k-47k yearly est. Auto-Apply 5d ago
  • Billing Coordinator

    Seaglass Concrete

    Collections representative job in Sanford, FL

    Job Description As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services. This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player. About Sea Glass Concrete: Sea Glass Concrete is a rapidly growing construction company committed to excellence and innovation. We offer a supportive and collaborative environment where you can develop your skills, take on challenging projects, and contribute to our success. Key Responsibilities: Collaborate with multiple departments to gather, verify, and analyze billing information. Ensure data integrity and refine equipment reporting functions to maintain precise records. Work efficiently in a fast-paced environment, balancing self-motivation with focus. Manage accurate and timely billing processes for equipment usage and services. Contribute as a supportive team player to enhance overall department performance. Qualifications: Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies Computer proficiency, including Microsoft Office Suite (Excel) High School Diploma or GED, 1+ years of related experience, or an equivalent combination Collaborate with internal and external teams to gather accurate billing information. Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues
    $33k-47k yearly est. 20d ago
  • Collections Specialist

    Diamond Resorts 4.4company rating

    Collections representative job in Orlando, FL

    DIAMOND RESORTS™ OFFERS: Medical, dental, vision, 401K and life insurance Resort discounts for team members, family, and friends Career growth opportunities A healthy work-life balance with paid time off Fun work environment Job Description JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS Provides customer service regarding collection issues, questions and processing payments and/or refunds. Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally. Responsible for reducing delinquency for assigned accounts. Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos. Reviews open accounts for collection efforts. Makes outbound calls, maintaining professional communication at all times via phone and in person. Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process. Utilizes computer systems to handle skip tracing. Reviews terms of sales and/or loan documents and attempts to collect customer payments. Provides timely follow-up on payment arrangements and documentation required per account. Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases. Ensures customer information is correct and updates information as necessary. Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution. Responsible for exceeding departmental performance standards and quality assurance expectations. Completes all required company trainings and compliance courses as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Additional Information Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation. Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below! ****************************************************************************************************************
    $32k-39k yearly est. 60d+ ago
  • Residential Curbside Collection Specialist

    Polk County, Fl 4.3company rating

    Collections representative job in Winter Haven, FL

    (Solid Waste) Pay Range: $23.49/hr. - $34.06/hr. $1000.00 Sign on Bonus available. ** Internal candidates should apply via Polk One- Me Section ** Employee Benefits Direct Deposit, Bi-Weekly Pay Checks Medical, Dental, Vision Life Insurance FRS Retirement 10 Paid Holidays Paid Time Off Tuition Reimbursement Education Incentives Deferred Compensation Plan Wellness Incentives Employee Assistance Program (EAP) Free Employee Gym Free Employee Health Clinic Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below: MAJOR FUNCTIONS Residential Drivers operate heavy-duty trucks and are responsible for the collection of residential household waste or recyclable material. Driver will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Driver safely maneuvers vehicles in residential environments. Navigates high traffic and congested roadways, driveways, alleyways, and lots. ILLUSTRATIVE DUTIES To perform this job successfully, an individual must be able to perform the following tasks. Operates collection vehicle in accordance with Polk County Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state, and federal laws. May operate Heavy Equipment such as front-end loader, roll-off, haul truck, water truck, roller, and forklift. Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard VCR (Vehicle Condition Report). Operate heavy-duty truck and collect residential household waste and/or recyclable material. Immediately reports all unsafe situations or service-related issues to Waste & Recycling Shop Supervisor. Attends and participates in all scheduled training programs, briefings, and meetings as required and/or directed by Management. Works closely with Data Analyst to improve route efficiencies and identify best practices. Notifies Management of any incidents, accidents, injures, or property damage. Notifies Management of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. Communicates customer requests to Customer Service and the Data Analyst. Completely collects all receptacles and leaves the customer's location clean and free of debris/litter. Follows route assignments as directed and completes end of day documentation and check out process. Lead team members to assist with the collection of residential household waste and/or recyclable material. Maintain & support team initiatives through effective leadership. Performs all duties as scheduled by Management and assisting other drivers as directed to meet customer needs. Operates required technology for reporting of “improper set out”, “Bulk”, “Yard Waste”, “Cart Repair/Replace”, or other GPS and Routing feature(s). KNOWLEDGE, ABILITIES AND SKILLS Proficiency in the operation of heavy equipment and understanding of facility operations; Demonstrable skills and knowledge to ensure safe and efficient operations at the facility. Physical, developmental, and mental ability to perform assigned job tasks, work efforts, responsibilities, and duties. Knowledge of the operation, maintenance, and use of assigned equipment. Advanced knowledge of landfill, recycling centers and/or transfer station operations and master construction concepts. Ability to follow plans of construction and maintenance of access/haul roads. Ability to work flexible hours and days, under various weather and environmental conditions, to ensure safe and efficient operations of the facility. Ability to adhere to work schedule and follow through on challenges as they arise. Ability to adhere to county policies and rules set forth; Ability to be a leader in promoting the facility's safety standards and not take inappropriate risks. Demonstrate knowledge retention as it relates to Federal/State/County laws, ordinances, and permit regulations. Ability to follow through on all assignments and tasks. Ability to adhere to work schedule and follows through on challenges as they arise. Ability and skills to display a feeling of pride in work and achieve all goals. Ability to demonstrate equipment uptime optimization through general troubleshooting of potential maintenance failures during the performance of operation. Ability to assist in preventative maintenance and minor repairs of assigned equipment. Outstanding customer services skills to meet and exceed the division and customers' expectations, acting in a professional, courteous, and cooperative manner toward customers and co-workers. Demonstrate continuous effort to improve operations, decrease turnaround/cycle times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. MINIMUM QUALIFICATIONS Must hold a valid CDL A or B Commercial Florida Driver's License with an air-brake endorsement at the time of employment. 5 years' experience in Residential Curbside Waste Collection (ASL or REL). SPECIAL REQUIREMENTS Must have and maintain a home telephone or immediate access to communication to and from workplace at time of employment. 10 years' experience in residential curbside collection, to include adherence landfill and transfer station policies and procedures. SPECIAL PREFERENCES This position shall be required to report for work as directed when a declaration of emergency has been declared in Polk County.
    $23.5-34.1 hourly Auto-Apply 60d+ ago
  • Collection Agent

    Mandarich Law Group, LLP

    Collections representative job in Lake Mary, FL

    Job Description Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!! Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance
    $18-20 hourly 26d ago
  • Credit and Collection Analyst

    Mindlance 4.6company rating

    Collections representative job in Lake Mary, FL

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Credit Analyst will review and analyze and set up new accounts for order to be placed via DNB reports, bank references, credit application and licensure according to our pnp's. Knowledge of AS400 and Getpaid systems helpful. Excel/Microsoft Office needed. Experience in analyzing and assigning terms and credit limits to new customers and/or reviewing established customers info according to process. Qualifications Please, find below the detailed Job description. I would really appreciate if you can reply me with an updated copy of your resume, if interested. Job Title : Credit and Collection Analyst Job Location : 255 Technology Park Lake Mary, FL 32746 Duration : 6 months Shift : Monday - Friday 11am to 8pm. EST Additional Information Thanks & Regards Mahesh Kumar B Contact: ************ E-mail :maheshk@mindlance(DOT)com
    $46k-62k yearly est. 60d+ ago
  • Collections Specialist

    Atrium Staffing

    Collections representative job in Orlando, FL

    Our client is a leading construction company specializing in commercial and residential projects across the region. With a strong commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. They are now seeking a Collections Specialist. Salary/Hourly Rate: $50k - $55k Position Overview: The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the organization. This role requires a detail-oriented professional with strong communication and negotiation skills who can thrive in a fast-paced environment. The Collections Specialist will collaborate closely with project managers, clients, and the finance team to ensure timely payments and resolve billing discrepancies. Responsibilities of the Collections Specialist: * Monitor accounts to identify outstanding debts and past-due balances. * Investigate historical data related to each outstanding debt or invoice. * Contact clients regarding overdue payments via phone, email, or written correspondence. * Take appropriate actions to encourage timely and accurate debt payments. * Process payments and refunds accurately and efficiently. * Resolve billing discrepancies and customer credit issues. * Update account status records and document all collection efforts. * Prepare and report on collection activity and accounts receivable status. * Collaborate with internal departments, including project management and finance, to resolve billing discrepancies. * Maintain accurate, complete, and up-to-date records of all collection activities. Required Experience/Skills for the Collections Specialist: * Proven experience as a Collections Specialist or in a similar accounts receivable role. * Strong knowledge of billing procedures and collection techniques. * Familiarity with laws and regulations related to debt collection. * Excellent communication, negotiation, and interpersonal skills. * Ability to work independently and manage multiple priorities effectively. * Strong organizational skills and attention to detail. * Proficiency in Microsoft Office Suite and accounting or billing software. Preferred Experience/Skills for the Collections Specialist: * Experience working within the construction industry. * Knowledge of construction project billing and lien processes. * Familiarity with construction-related accounting software such as Sage 300, Procore, or similar systems. Education Requirements: * High school diploma or equivalent required. * Associate or Bachelor's degree in Finance, Accounting, or a related field preferred. Benefits: * Comprehensive health, dental, and vision insurance plans. * 401(k) plan with company match. * Paid time off and paid holidays.
    $50k-55k yearly 4d ago
  • Supervisor, Patient Referrals

    Chenmed

    Collections representative job in Winter Park, FL

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. The Supervisor, Referrals will oversee a team of centralized care (referral) coordinators. + **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) always. Establishes and maintains relationships with identified service providers. + Conducts all activities as outlined in the job description for Care Coordinator. Provides coverage for Care Coordinators when they are on paid time off or call out. + Supervises centralized care coordinators in their day to day activities. Ensures the completeness and accuracy of all tasks. Assists coordinators with complicated referrals. + Provides referral consulting support to assigned centers. Acts as referrals liaison for Center Managers. Answers questions and assists the center referral staff (care coordinators) at the request of the Center Manager and provides feedback to Center Managers when needed. + Ensures Preferred Provider List is used accurately and effectively. Collaborates with referral management to ensure specialist network is adequate for the geography and escalates accordingly when network adequacy impacts access to care. + Generates and analyzes all Business Intelligence reports; releases to the care coordinators. + Training of new care coordinators and assisting with training of new processes with direction from Referral Manager. + Covers for Referral Manager while on PTO. + Provides feedback to Referrals Manager to conduct performance evaluations for referrals team members. + Submits Workday timecards and approves PTO for care coordinators. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace + Ability to determine proper resolution of problems based on defined alternatives + Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook + Ability and willingness to travel locally and regionally up to 50% of the time + Spoken and written fluency in English + **EDUCATION AND EXPERIENCE CRITERIA:** + High School diploma or GED required + One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population **PAY RANGE:** $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $19k-38k yearly est. 14d ago
  • Collections Specialist

    Renewal 4.7company rating

    Collections representative job in Orlando, FL

    Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process, and every member of our team should strive to do their best to provide this type of experience for our homeowners. - Check out this video to see who we are! ************************************** What We Offer: A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing Join a Company Where Growth is Real over 60% of our leaders were promoted from within Hourly Rate: $20hr - $22hr Schedule: Monday - Friday (Full Time) The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency Responsibilities: Review open accounts for collection efforts using Quickbooks, Microsoft Dynamics, and RForce (Sales Force) systems. Prioritize work activities, giving accounts with outstanding balances the utmost attention. Make outbound collection calls in a professional manner while maintaining and improving customer relations. Resolve client billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner. Collect customer payments in accordance with payment due dates. Work with Accounts Receivable Team Lead and Payment Specialist to keep up to date on all accounts and monitor the lien rights expiration report. Identify issues contributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Collect accounts by sending invoice reminders and communication with customers via phone, email, fax or mail. Resolve collections by examining customer payment plans/promissory notes. Protect the organization s value by keeping information confidential. Update job knowledge by participating in educational opportunities. Requirements: High School Diploma or Equivalent At least 3-5yrs of Collections Related Experience w/ Proven Record of Improving Accounts Receivable Aging Balances Prior Accounts Receivable Experience & Understanding of Accounting Principles is a Plus Prior Experience within the Construction or Home Improvement Industry is a Plus Prior Experience with QuickBooks, Microsoft Dynamics, & Office Applications, including Excel, Word, and Outlook Ability to type 60+ words per minute accurately. Ability to read and interpret documents such as purchase orders, receipts, bills for payment, etc. Ability to write routine reports and correspondence. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to correctly interpret numerical data. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. **Must be willing to undergo a criminal background check** **This Company Participates in E-Verify** Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment . Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team! We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20-22 hourly 4d ago
  • Debt Settlement Specialist

    Camali Services

    Collections representative job in Orlando, FL

    Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand. Job Description Who we're looking for: We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a Debt Settlement Specialist and help advocate for our clients to help them achieve financial freedom. Who we are: Camali Services is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free. What we do: Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life. Principal Duties and Responsibilities of the Debt Settlement Specialist: Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals. Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. Proactively take ownership of, resolve, and prevent further client debt problems. Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan. Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals. Gather and submit documentation for approval and payment of accounts. Qualifications Qualifications of the Debt Settlement Specialist: Undergraduate degree (in banking, finance or related field an asset) Excellent communication and interpersonal skills Attention to detail Ability to easily build rapport with clients Proficiency with Microsoft Office Suite No previous experience necessary Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence. We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs. We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration. Additional Information Benefits: Bonus/incentive structure Uncapped commission optional
    $26k-37k yearly est. 60d+ ago
  • Medical Billing Specialist

    Mindful Behavioral Healthcare 4.2company rating

    Collections representative job in Kissimmee, FL

    The MEDICAL BILLING SPECIALIST performs clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of problems. Follows up on submitted and patient billing; resubmit claims or corrects inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Psychiatry Office.Processes billing to patients and third-party insurance companies. Maintains supporting documentation files and current patient addresses. Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems. Monitors submitted claims, follows up on unpaid claims, and initiates dialogue with insurance companies. Resubmit claims to insurance companies as necessary. May receive and receive cash items and third-party reimbursements Posts and reconciles payments to patient ledgers. Balances daily batches and reports. Maintains patient demographic information and data collection systems. Identifies and resolves patient billing complaints Follows and reports the status of delinquent accounts. Performs various collection actions, including contacting patients by phone, and correcting and resubmitting claims to third-party payers. Performs miscellaneous job-related duties as assigned. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Insurance Verification. Referrals PREFERRED EXPERIENCE: Prior medical billing and administrative experience in a private medical office. Customer service Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: ICD-10: 1 year (Preferred) This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).
    $28k-40k yearly est. 60d+ ago
  • Medical Billing Specialist - A/R

    The Orthopedic Clinic 4.0company rating

    Collections representative job in Daytona Beach, FL

    Job DescriptionDescription: The Orthopedic Clinic is a leader in the orthopedic community of East Central Florida. Our team of ten Surgeons, ten Mid-Level Providers and a Physical Therapy team who serve patients at four locations within Volusia and Flagler counties are dedicated to providing compassionate and cutting-edge orthopedic care. The Orthopedic Clinic is a well-respected practice that was established in 1961 and has a rich history of providing exceptional Orthopedic care to the community. POSITION EXPECTATIONS: As an A/R Billing Specialist you will monitor, manage and fully work outstanding assigned insurance claims, to include researching and correcting claims, writing appeals, and facilitating submission to our EHR (Athena) for appealing adverse decisions, contacting payers as needed and all other activities that lead to the successful adjudication of eligible claims. Other responsibilities of this position include: • Responsible for taking action on each non-payment or zero pay claim, including contacting insurance companies as needed to diagnose, correct, and rebill claims • Responsible for providing any information (medical records, itemized statements, etc.) required by insurance companies to overturn denied claims. Must maintain a system to ensure timely follow-up is completed for each outstanding account. • Responsible for identifying and documenting insurance payer issues as they arise, communicating issues to impacted team members, providers and/or Manager • Responsible for identifying and issuing patient and insurance refunds • Respond to patients requesting assistance with questions relating to account or balance • Assist Patient Services staff with patient's requesting advanced assistance with their account • Covers for other billing office employees, as needed • Adheres to organizational policies and procedures and maintains compliance with governmental regulations • Maintaining the privacy and security of protected health information and adhering to all HIPAA guidelines/regulations. • Provides superior customer service in a professional, compassionate and friendly manner Requirements: REQUIRED QUALIFICATIONS: • Minimum of High School Diploma • Previous medical accounts receivable experience • Previous customer service experience, preferably in medical/healthcare setting • Proficiency in the use of Microsoft Office Products, EHR software applications, preferably Athena Full compensation package to include: competitive salary, medical, dental, vision, STD, LTD. Life insurance, 401k, profit sharing, paid time off, continuing education reimbursement The Orthopedic Clinic is an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, citizenship, religion, national origin, age, sex (including sexual harassment, sexual orientation, and gender identity), disability or handicap, genetic information, citizenship status, veteran, or current or future military status or any other category protected by federal, state, or local law. The Orthopedic Clinic is a drug free workplace and all offers of employment at The Orthopedic Clinic are contingent upon clear results of a thorough background check.
    $28k-36k yearly est. 27d ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Collections representative job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 10h ago
  • Accounts Receivable Specialist

    Tews Company 4.1company rating

    Collections representative job in Winter Park, FL

    Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career ARE YOU READY FOR A CAREER AND NOT JUST A JOB? *Our construction partner is seeking a reliable Accounts Receivable Specialist* In Office Monday-Friday, 8:00am-5:00pm $25/hour You are: Bachelor's degree in Accounting or Finance preferred 2+ years of Accounts Receivable experience (construction preferred) Strong understanding of billing structures, job/project numbers, and high-volume invoicing Comfortable making outbound collection call Proficient in Excel, Outlook, and Word (SAP a plus) What you will do? Manage billing by client and project/worksite, ensuring invoices are applied correctly Handle collections via phone and email for assigned accounts Prepare A/R aging reports and daily deposit reconciliations Process Notices to Owner, liens, sworn statements, and lien releases Resolve billing discrepancies and respond to customer requests (invoices, tickets, statements) Support credit application processing and other accounting tasks as needed Why This Role: High visibility and hands-on training Stable schedule, in-office team environment Ideal for someone who wants a career, not just a short-term role TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. TEWS is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.
    $25 hourly 1d ago
  • Accounts Receivable Specialis

    Thales 4.5company rating

    Collections representative job in Melbourne, FL

    Location: Melbourne FL, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes. Accounts Receivable Specialist Melbourne, FL (Onsite) Position Summary Thales is looking for an Accounts Receivable (AR) Specialist to play a key role in supporting Thales In-Flight Entertainment (IFE) within the accounts receivable function as part of the broader finance team. The AR Specialist, performs essential accounts receivable functions such as collection, reviews of AR Aging, monitoring payment performance, analysis and reconciliation of customer accounts, AR-related closing tasks, and preparation of other ad-hoc reports related to AR and cash collection. In this position, you will also maintain a high level of customer service to both internal and external customers and shall also support the AR Lead in the coordination with the BPO Partner. Success in this role requires attention to detail, a strong grasp of AR processes, and a commitment to maintaining financial accuracy and accountability. Tier 1 - Referral Bonus Payout - $2,500 Key Areas of Responsibility Collections and Account Management: Execute daily collection activities, including sending emails and reminder letters, issuing statements of account, and making calls to resolve outstanding balances; Investigate and determine the root cause of short payments, overpayments, or other discrepancies; Manage and track disputes, chargebacks, and customer deductions, working to resolve them in a timely manner; Initiate third-party collection agency or legal endorsement for severely overdue accounts as directed by the A/R Lead. Financial Reporting and Reconciliation: Analyze and reconcile individual customer accounts with discrepancies, using payment information, bank statements, and other data sources; Prepare and maintain a high-level view of the A/R aging report, collections report, and other ad-hoc cash-related reports as requested; Ensure the timely completion of all A/R-related month-end closing requirements. Cross-Functional Collaboration: Coordinate with the Cash Posting, Invoicing, and Credit Memo teams to ensure accurate and timely processing; Collaborate with Customer Service and Program Management to promptly resolve customer disputes and invoicing issues; Assist the A/R Lead in coordinating with the BPO Partner to resolve queries and ensure smooth operations; Release sales orders from credit hold, following approval from the A/R Lead. Audit and Compliance: Assist in the preparation of audit schedules and provide necessary documentation for both internal and external audits; Maintain compliance with internal controls, policies, and procedures related to invoicing, collections, and revenue processes; Uphold the organization's value and integrity by maintaining the highest level of confidentiality with all sensitive information. Minimum Qualifications Associates degree in Accounting, Finance, Business Administration, or a related field; or equivalent experience. 3-5 years of experience in accounts receivable, billing, or a related finance function, preferably in a mid- to large-sized organization. Strong understanding of accounts receivable processes and revenue cycle management. Experience with compliance and audit requirements related to financial processes and controls; High level of professionalism, integrity, and accountability in handling sensitive financial data. Proven ability to work with ERP systems (e.g., SAP, Oracle, or similar) and financial reporting tools; Proficiency in Microsoft Excel, including use of pivot tables, VLOOKUPs, and data analysis tools. Demonstrated ability to meet strict deadlines and manage multiple priorities in a fast-paced environment; Strong analytical and problem-solving skills, with a high level of accuracy and attention to detail. Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Special Position Requirements Schedule: Core Business Hours - Day shift position eligible for 9/80 work schedule, overtime may be required. Physical Environment: Typical office environment with desk related work and a computer. Travel: 5-10% only as needed. Regulatory Compliance Requirements: None. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-AR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 33,093.00 - 62,703.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
    $2.5k monthly Auto-Apply 9d ago
  • Debt Settlement Specialist

    Camali Services

    Collections representative job in Orlando, FL

    Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand. Job Description Who we're looking for: We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a Debt Settlement Specialist and help advocate for our clients to help them achieve financial freedom. Who we are: Camali Services is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free. What we do: Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life. Principal Duties and Responsibilities of the Debt Settlement Specialist: Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals. Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. Proactively take ownership of, resolve, and prevent further client debt problems. Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan. Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals. Gather and submit documentation for approval and payment of accounts. Qualifications Qualifications of the Debt Settlement Specialist: Undergraduate degree (in banking, finance or related field an asset) Excellent communication and interpersonal skills Attention to detail Ability to easily build rapport with clients Proficiency with Microsoft Office Suite No previous experience necessary Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence. We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs. We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration. Additional Information Benefits: Bonus/incentive structure Uncapped commission optional
    $26k-37k yearly est. 9h ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Collections representative job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Alafaya, FL?

The average collections representative in Alafaya, FL earns between $23,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Alafaya, FL

$30,000
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