Post job

Collections representative jobs in Columbia, MD - 872 jobs

All
Collections Representative
Collections Specialist
Group Billing Coordinator
Customer Service Representative
Billing Specialist
Billing Associate
Accounts Receivable Specialist
Senior Collection Specialist
Account Specialist
Senior Billing Specialist
Billing Supervisor
  • Customer Service Representative

    Arata Expositions 4.1company rating

    Collections representative job in Gaithersburg, MD

    We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime
    $29k-35k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • SENIOR COLLECTIONS SPECIALIST

    Allianz 4.9company rating

    Collections representative job in Baltimore, MD

    Job Purpose: The Senior Collections Specialist's goal is to get the full payment of the debt or to negotiate the best possible payment plan / settlement with the debtor in order to avoid legal collection efforts on all domestic and incoming international cases. All collections are business to business, no consumer collections. He/she will be responsible for the collection activities on all files : domestic, import, pre-legal and solvent. Key Responsibilities and Duties - Collect on all domestic cases and International incoming from service users (other business units) cases - Comply with organizational standards and operational guidelines - Ensure the terms and conditions of the internal Service Level Agreement are followed and provide feedback - Assess and define the adequate collection action plans during the pre-legal phase from the opening to closing - Perform direct collection actions to get payment of the debts, acquire debtor acknowledgement of the debt and / or agree on payment plans / settlements that are within the guidelines outlined with the debtors - Obtain appropriate approval(s) for any payment plans / settlements that are outside of the guidelines - Utilize your expert judgment to determine if the payment plan / settlement offer from the debtor is the best possible outcome for the policy holder, client or service user - Document any dispute of the debt by the debtor, take actions to resolve said dispute in the pre-legal phase (when possible) and collect the non disputed portion of the debt - Monitor and confirm expected payments made directly to the policyholder, client, service users (other business units) so that they can be appropriately recorded on the case - Inform appropriate stakeholder on the debt collection process and relevant developments / status of the collection - Advise policyholders, brokers, clients and service users on appropriate next steps of the pre-legal collection process and answer all questions Total Compensation Range: $48,000 - $52,000 base + comission Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package. Benefits: We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility and/or commission structure opportunities 401(k) discretionary match of up to 6% Flexible work schedules Health and wellness benefits Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off Tuition Reimbursement Family care resources, including fertility and adoption benefits Learn more about our benefits here: ************************************** Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. Commitment to Diversity, Equity, and Inclusion We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group. #LI-BP1 #LI-REMOTE 86122 | Customer Services & Claims | Professional | Non-Executive | Allianz Trade | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow. Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
    $48k-52k yearly 1d ago
  • Personal Lines Insurance CSR

    Summit Bridge Partners 4.5company rating

    Collections representative job in Baltimore, MD

    Personal Lines Client Service Representative A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection. Key Responsibilities Deliver responsive and high-quality service to clients via phone and email Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup Maintain and update service records, documentation, and internal systems accurately Support service team in reviewing incoming policy data and troubleshooting issues Prepare routine correspondence, coverage summaries, and support documents Respond to carrier and client information requests in a timely, professional manner Help with premium comparisons, policy placement options, and remarketing efforts when needed Qualifications 2+ years of insurance experience required (personal lines) Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $50,000 to $70,000 Full benefits package including health, dental, vision insurance and retirement contributions
    $50k-70k yearly 4d ago
  • Billing Associate

    Quick Servant Company, Inc.

    Collections representative job in Columbia, MD

    Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. This position is on-site. Summary We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus! Job Requirements Data entry of customer parts and labor incurred / proposed. Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements. Answer phones and provide exceptional customer service to customers requesting information on invoices. Answer technician phone calls and update work order with current labor and part information per technician's instructions. Work up prices with technicians for verbal approval for customer repairs. Provide accurate intraoffice notes regarding quote instructions and update per management's request. Manage multiple invoices simultaneously and meet expected timelines. Ensure continual improvement of the invoice process. Education / Experience High School Graduate. Customer Service. Data Entry. Microsoft Office. Microsoft Outlook. Billing (Non Medical): 2 years (Required) Data Entry: 2 years (Required) Job Type: Full-time Benefits: Company paid Medical, Dental, Vision, And Life Insurance 401(k) matching Unlimited opportunities for growth Paid time off Ability to Commute: Columbia, MD 21046 (Required) Work Location: In person
    $35k-46k yearly est. 3d ago
  • Senior Billing Specialist

    Akin Gump 4.9company rating

    Collections representative job in Washington, DC

    Schedule: 9:00 AM to 5:30 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Senior Billing Specialist in the Finance department, reporting to the Billing Manager and Billing Supervisor. The role will reside in the Washington, DC office with hybrid work capabilities and will be responsible for preparing monthly pre-bills, maintaining billing filing system, monitoring the e-billing process, and ensuring that special billing arrangements are carried out. The Senior Billing Specialist is expected to perform all responsibilities with a commitment to providing superior service to the firm's clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement. Key responsibilities of this position include: Prepare monthly prebills for distribution to attorneys, including for more complex/difficult client bills. Communicate with attorneys and secretaries to address any billing questions or report requests. Edit, prepare and finalize monthly prebills. Monitor the e-billing process for those clients that are electronically billed to ensure that invoices are successfully submitted. Verify daily new business memo and ensure correct input of information and special billing arrangements for assigned clients. Maintain billing filing system on a monthly basis. Qualifications (Experience, Knowledge, Skills & Abilities): Minimum of two-year degree preferred, with specialization in accounting or finance preferred 3+ years law firm billing experience required Strong proficiency in Microsoft Office applications, including Word and Outlook Proficiency in Microsoft Excel Excellent oral and written communication skills Ability to read, comprehend and follow instructions Ability to work independently and with a team Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners Ability to use critique of work to improve performance Identify issues and problems with assignments Ability to manage multiple priorities and adjust to changing priorities in a professional manner Strong organizational skills Ability to prioritize multiple projects with specific deadlines; strong attention to detail Ability to deal with stress around deadlines Commitment to professional growth and development The anticipated base salary range for this position in Washington, DC is $85,000 to $100,000. The actual salary offered will be based on several factors, including, but not limited to, relevant education, qualifications, years of relevant experience, certifications or other professional licenses held, job-related knowledge and skills, business needs, and the location from which the work will be performed. Additionally, salary or hourly wages may be only part of the total compensation package, which may also include a full range of health and other insurance benefits, financial and/or other benefits (including 401(k) eligibility), a discretionary bonus, and various paid time off benefits. Additional information about benefits and rewards can be found here . Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility #LI-DNI
    $85k-100k yearly 1d ago
  • Billing Specialist

    Akumen, Inc.

    Collections representative job in Washington, DC

    Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures. Responsibilities Process monthly telecommunication files within the NetPlus system. Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies. Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs). Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research. Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures. Participate in working groups and provide input for process improvements. Draft and send out notifications from the office listserv, as needed. Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings. Assist with Bi-Annual invoice and billing record reviews with customers. Perform back-up duties for other team members, and other duties as assigned. Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc. Qualifications Experience with providing exceptional customer service. Possess strong verbal and written communication skills and exceptional interpersonal skills. Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel. Results-oriented, proactive, and self-motivated individual. Preferred Qualifications Specialized experience in telecom or information technology is highly desired. Experience with NetPlus Telecommunications Expense Management System preferred, but not required. Experience with ServiceNow preferred, but not required. Clearance Requirements: Must be able to obtain and maintain a Secret clearance Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $47k-64k yearly est. 1d ago
  • Customer Service Representative

    Capital Bank Md 4.3company rating

    Collections representative job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Position Responsibilities Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Minimum Education and Experience One year of college education or equivalent work experience One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union Detail oriented Commitment to the delivery of superior customer service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services Industry Willingness to work at other locations when necessary Technical Knowledge and Skills Microsoft office software suite (Word and Excel) Excellent oral and written communication skills. Compensation Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance Working Arrangements This role is expected to work in office Monday through Friday at assigned work location. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18.4-24 hourly 4d ago
  • Third Party Billing Supervisor (Financial Specialist II)

    Fairfax County Government 4.3company rating

    Collections representative job in Fairfax, VA

    Job Announcement Provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. Assigned to support revenue and reimbursement billing, collection, tracking and reporting for client and third-party fee revenues for the Community Services Board. As a member of the revenue management team, provide financial support to client payment processes, creates, runs, and analyzes reports in automated billing/management information system. Prepares and/or analyzes third party revenue data and make recommendations to management regarding the revenue cycle process. Additionally, prepares and/or reviews third party revenue forecasts. Must protect individuals' confidentiality using existing state, local, and federal policies and procedures. Must maintain expertise in several databases related to the electronic health record, insurance verifications, and revenue cycle management as well as Microsoft office computer software, especially outlook, word and excel. Supervises professional staff. Tracks performance for all reimbursement staff to meet revenue goals and monitor progress. Develops work plans and deadlines for meeting billing and collection goals. Communicates task and timing requirements to staff. Reviews staff work and performance. Conducts performance appraisals in accordance with the county's pay for performance system. Develops staff competencies through coaching and learning management system training. Conducts need assessments to plan training initiatives. Develops and conducts training related to CSB reimbursement policy and regulation. Note: To learn more about careers that make a difference, watch our video "CSB: Making a Difference in Our Community". Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Prepares and/or analyzes financial data and makes recommendations; Plans, organizes and participates in the reconciliation of funds; Prepares long range revenue and expenditure estimates necessary to forecast economic feasibility of various projects; Reviews and verifies postings to appropriate ledgers and subsidiary accounts; Applies budget, procurement, and payment procedures in accordance with established county policies, accounting principles (GAAP and GASB), and local and state policies and procedures; Prepares or assist development of the agency budget and monitors budget status. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Knowledge of generally accepted accounting principles; Ability to prepare, interpret and analyze financial reports and statements; Ability to develop and apply budget, procurement, and payment procedures in accordance with established county policies. Employment Standards MINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with either a bachelor's degree in accounting, business administration, public administration, public policy or related field; plus, two years of professional-level experience in finance, business administration, budgeting, or contract management, a master's degree in a related field or CPA may substitute for 1 year of experience. NECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background and Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire. Applicants and employees within these positions must demonstrate financial responsibility in personal finances as a condition of employment. This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies). PREFERRED QUALIFICATIONS: Experience and knowledge of CPT and HCPCS coding systems. Experience in electronic health records (specifically behavioral health). Experience with revenue cycle management metrics. Experience using enterprise systems (ex- FOCUS) relative to budget, finance, procurement, and accounts payable. Experience with capital assets and improvements, fleet vehicle management, property management, and human resources Advanced skills in Microsoft Office, particularly Excel. PHYSICAL REQUIREMENTS: Ability to use keyboard driven equipment and strong oral and written communication skills. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel Interview and may include a practical exercise. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY. #LI-AP1
    $46k-65k yearly est. 5d ago
  • Accounts Receivable Specialist

    Talent Harbor

    Collections representative job in Landover, MD

    💼 We're Hiring: Accounts Receivable Specialist 📍 Landover, MD | On-site 💰 Up to $28/hour Are you a people-person who loves numbers? 📊😊 Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach. This is a full-time, on-site role in Landover, MD. 🕗 Monday-Friday | 8:00 AM - 5:00 PM If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you! What You'll Be Doing 🧾 Make daily collection calls (10+ per day) on past-due accounts Set up and maintain customer accounts Process payments and post receipts in QuickBooks Enter billing in customer portals and send payment reminders Collaborate with internal teams to resolve discrepancies Follow up via phone and email with accuracy, professionalism, and a positive attitude What We're Looking For 🤝 2+ years of experience in Accounts Receivable or an accounting-related role Experience with QuickBooks (preferred, not required) Strong data entry and communication skills Friendly, upbeat, and approachable personality 😊 Comfortable with outbound calls and working independently Local to Landover, MD (this role is 100% on-site) Proven punctuality and reliability Pay & Perks 💵 $20-$28/hour (based on experience) 🩺 Medical, Dental & Vision Insurance 💼 401(k) + Profit Sharing Plan 🏖️ Paid Vacation, Sick Leave & Holidays 📈 Growth opportunities within a stable, people-first company ✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
    $20-28 hourly 19h ago
  • Educational Account Specialist

    Music & Arts 3.8company rating

    Collections representative job in Frederick, MD

    The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers. Essential Functions (not all inclusive): Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Experience/Knowledge/Skills High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal department Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $17.00-19.00/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
    $17-19 hourly 1d ago
  • Senior E-Billing Coordinator

    Latham & Watkins LLP 4.9company rating

    Collections representative job in Washington, DC

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., Houston, New York, or San Diego office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix) Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas Display the ability to work with LEDES formats And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field A minimum of two (2) years of experience with the 3E Billing system A minimum of two (2) years of experience with E-billing vendors A minimum of five (5) years of experience involving general accounting practices A minimum of four (4) years of experience involving billing processes and practices Knowledge of 3E's E-Invoicing module, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to review your rights under U.S. employment laws. #LI #MidSenior #LI-Hybrid Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
    $85k-100k yearly Auto-Apply 60d+ ago
  • Billing Coordinator

    Trinity Global Consulting 3.8company rating

    Collections representative job in Alexandria, VA

    Job DescriptionThis position can be 100% remote or hybrid. Our office is located in Alexandria Virginia. Duties May Include: WAWF Execution & Oversight • Independently prepare, review, and submit complex WAWF invoices (Cost-Type, T&M, FFP) • Handle multi-CLIN and incrementally funded contracts • Manage modifications, corrections, and resubmissions • Interpret contract billing instructions and DFARS clauses • Resolve invoice rejections, system errors, and Government payment discrepancies Compliance Authority • Serve as primary internal authority for DFARS WAWF invoicing compliance • Ensure alignment with DCAA audit expectations and internal controls • Identify billing risks and recommend corrective actions Cross-Functional Advisory Support • Advise Finance, Contracts, and Program Management on billing timing and strategy • Manage funding limitations, ceilings, and acceptance documentation requirements • Interface with Government payment offices, CORs, COs, DFAS, and Prime Contractors Process Improvement & Knowledge Transfer • Develop or refine WAWF SOPs, checklists, and job aids • Train and mentor internal staff or designated backups • Support invoice aging reviews and cash-flow optimization Audit & Documentation Support • Support internal and external audits related to invoicing and revenue • Provide invoice support packages and written explanations during audits • Maintain audit-ready records and invoice tracking logs Requirements Required Qualifications: • 2+ years of hands-on WAWF/iRAPT expertise in a federal contracting environment • Demonstrated experience with DFARS invoicing clauses and Government payment systems • Proven ability to independently resolve complex billing and compliance issues • Strong written and verbal communication skills with Government stakeholders • Expert judgment and regulatory interpretation capabilities • Compliance risk mitigation experience • Independent problem-solving skills Desired Qualifications: • Experience supporting small business GovCon environments • Prior role as a billing lead, senior analyst, or invoicing SME • Experience supporting DCAA audits and Prime Contractor reviews • Process optimization experience • Mentorship and knowledge transfer capabilities Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.
    $40k-56k yearly est. 1d ago
  • Billing Coordinator

    Talent Connect Now

    Collections representative job in Ashburn, VA

    The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality. Key Responsibilities Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing. Consolidate hours and generate weekly billing according to each client's schedule and contractual terms. Prepare and issue invoices in collaboration with Operations and Accounting. Track customer payments, credit notes, and necessary accounting adjustments. Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams. Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents. Education & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments. Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems. Preferred experience in technical services, construction, or data center industries. Skills & Competencies Strong attention to detail and excellent organizational skills. Solid analytical skills and ability to reconcile data accurately. Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas). Working knowledge of QuickBooks Online and billing workflows. Effective communication skills in English and Spanish, both written and verbal. Professionalism, discretion, and the ability to handle confidential financial information. Ability to manage multiple priorities and meet tight weekly billing deadlines.
    $37k-55k yearly est. 42d ago
  • Collections Specialist

    Panda Exteriors

    Collections representative job in Laurel, MD

    Panda Exteriors Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally. This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money. Responsibilities Contact homeowners via phone, email, and text regarding outstanding balances Collect payments and set up approved payment plans Explain payment options including financing and online payments Follow up consistently on open accounts and escalate when necessary Accurately document all activity in the CRM Work with internal teams to resolve billing or account issues Qualifications Prior collections, billing, or customer service experience required Comfortable discussing payments and resolving sensitive financial situations Highly organized and detail-oriented Ability to multitask and follow established processes Why Panda Exteriors Medical, Vision, and Dental Insurance PTO and Paid Holidays 401(k) Paid training Clear growth paths and internal promotion opportunities Employee referral bonuses Company events and team outings Stable, fast-growing company (Inc. 5000 recognized) Apply today to join a growing company with clear processes and room to grow.
    $30k-44k yearly est. Auto-Apply 33d ago
  • Open Source Collection Specialist

    Helios Defense Solutions LLC

    Collections representative job in Washington, DC

    Job DescriptionDescription: HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C. The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners. Key Responsibilities include but are not limited to: Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas. PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest. Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence. Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards. Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations. Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics. Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence. Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness. Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data. This is position is contingent on contract award. Veterans receive hiring preference. Requirements: The following are the minimum requirements for this position: Possess a current, active TOP SECRET Clearance Must be a U.S. Citizen Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership Experience with Intelligence Community (IC) is desired Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations. Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process. Experience working with Microsoft Office suite and IC data systems.
    $38k-54k yearly est. 21d ago
  • Discovery & Collection Specialist - Junior Job#485

    Allen Integrated Solutions

    Collections representative job in Washington, DC

    Job Description Discovery & Collection Specialist - Junior (1-3 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus
    $38k-54k yearly est. 3d ago
  • Open Source Collection Specialist

    Assertive Professionals

    Collections representative job in Washington, DC

    Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC. This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25. This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance! Responsibilities Include: The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed. The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes. Required Experience and Qualifications: Active TS/SCI Degree from an accredited institution With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience Desired Experience and Qualifications: Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration. Six (6) years of prior experience performing Open Source Collection for tactical/operational support. Intelligence Community (IC) experience National Security Customer-specific intelligence analysis experience Experience working with the National Security Customer's data sources Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise Knowledge of the overall organization's intelligence research, analysis, and production process. Knowledge of multiple open source areas, including surface, deep, and dark web. Knowledge of multiple collection techniques or approaches. Knowledge of developing a collection plan and dissemination practices. Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems. *Click here to read more about how we protect your information
    $38k-54k yearly est. 60d+ ago
  • Collections Specialist

    George Mason University 4.0company rating

    Collections representative job in Fairfax, VA

    Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable. Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skill in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes
    $50k yearly 60d+ ago
  • E-Billing Coordinator

    Latham & Watkins LLP 4.9company rating

    Collections representative job in Washington, DC

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats Possess knowledge of basic accounting principles And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field Knowledge of 3E's E-Invoicing module, preferably A minimum of one (1) year of experience with the 3E Billing system A minimum of one (1) year of related experience involving billing processes and practices, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Please click here to review your rights under U.S. employment laws. #LI #Associate #LI-Hybrid Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
    $75k-90k yearly Auto-Apply 60d+ ago
  • Collections Specialist

    George Mason University 4.0company rating

    Collections representative job in Fairfax, VA

    Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: * Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; * Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; * Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; * Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; * Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and * Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: * High school diploma or equivalent; * Experience working in Accounts Receivable. * Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; * Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; * Skill in written and oral communication, with the ability to effectively communicate complex material; * Analytical and problem-solving skills; * Ability to work with Microsoft Word, Excel, and email systems; and * Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: * Bachelor's degree in related field; * Experience in higher education and/or Student Accounts; and * Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes
    $50k yearly 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Columbia, MD?

The average collections representative in Columbia, MD earns between $23,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Columbia, MD

$30,000
Job type you want
Full Time
Part Time
Internship
Temporary