Collections representative jobs in Lynn, MA

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

We are transforming precision medicine. Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology. Our proprietary whole genome analysis platform allows us to better understand a person's genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations. Role Description: Variantyx, Inc. is looking for an experienced Medical Billing Specialist to help complete our daily billing tasks to include patient billing, claim rejections, appeal submission and follow-up. In this high visibility role reporting to the Director of Market Access and Reimbursement you will be responsible for developing and executing companywide RCM initiatives and overseeing day-to-day RCM activities to directly contribute to overall company growth and profitability. Strong organizational, data entry, attention to detail and follow-up abilities are a must for a successful candidate. Ideal candidate will have extensive experience in denial and appeal management for genomic testing. Responsibilities ● Conduct follow-up inquiries for outstanding claims with third party payors. ● Review claims issues, make corrections as needed, and rebill. ● Review explanation of benefits to ascertain if the claim processed and paid correctly. ● Assist in creating and submitting appeal packages for denied claims. ● Performs other essential duties as assigned. Qualifications: ● An associate's degree in healthcare or equivalent work experience. ● Proficient in Microsoft Office, and Salesforce. ● Genetic and or pathology billing knowledge a plus. ● Previous experience with XiFIN or related billing system ● Knowledge of office administration procedures with the ability to operate most standard office equipment. ● Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. ● Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success. Position Purpose: The individual in this position will partner with the Northeast National Business Manger to sell and execute Lindt Everyday and Seasonal programs at assigned retailers which can include: Meijer, Wegmans, Giant Eagle, Market Basket, Wakefern, Price Chopper and Tops. The KAS will also serve as Lindt retail coordinator to work with our 3rd Party (Premium Retail) to get monthly executional plans and directives to the sales reps. Additional responsibilities would be special projects, working closely with Broker, giving upward feedback from the retailers to help NBM design best in class Corporate Strategies, new item set-ups, and participate in annual planning and internal presentations. Essential Job Functions & Responsibilities: Sales & Account Management Work cross functionally with Category and Go to Market teams to create and present data and driven sales presentations to assigned retailers. Analyze both syndicated and proprietary data to deliver a high level of analysis to provide insights and recommendations to support Lindt & Sprüngli's continued growth. Additionally, report data and insights on a weekly, monthly, or as-needed basis. Compile monthly retailer business updates for review with the NBM. Include insights, risks and opportunities for the business. Prepare seasonal debriefs and post-analysis together with Analyst & Category Advisor to share internally and back to retailers Prepare call reports post meetings. Work with Broker Partners to ensure all new items and programs are set up accurately and on time within customer systems. Collect and analyze KPI's for Retail partners and deliver opportunities and successes Work with NBM to ensure all Lindt Samples (New Items, Shippers, etc) are ordered and delivered to all retailers. Responsible for Demand Plans for each assigned retailer Responsible for annual and monthly sales reporting for assigned retailers. Fiscal Responsibility Monitor retailer performance and profitability to ensure results, plans, and programs are within trade budget, all while keeping in mind the overall profitability of Lindt & Sprüngli (USA). Make recommendations as needed. Conduct routine promotional analysis to assess efficiency and effectiveness of trade spending and make recommendations to the NBM as needed to optimize future planning and support initiatives. Partner with the NBM in the management of accurate monthly rolling forecasts in the planning systems. Collaborate with Demand Consensus Group (including Finance, the planning group and Marketing) to deliver relevant information that provides value to each of their respective departments. Order & Inventory Management Develop strong direct working relationship with NBM and Lindt Demand Planning and Logistics Teams, as well as Lindt Customer Service, in order to guarantee alignment on all ordering recommendations. Track orders vs. commitments for shippers and seasonal programs to ensure compliance. Perform detailed opportunity gap and potential sales analysis to determine recommended order quantities for Seasonal programs by retailer. Product Development & Innovation Develop and maintain a comprehensive understanding of the L&S product portfolio and brand positioning to optimize sales efforts and guarantee fact-based selling; remain up to date with brand strategy and promotional initiatives which impact the business and are of interest to customers. Develop recommendations and assist the NBM in management of specific customer marketing needs for customer. Monitor competitive product and promotional activity and provide recommendations based on findings. Qualifications & Requirements: Skills & Knowledge: Ability to work independently and as part of a TEAM. Strong interpersonal and fact-based selling skills. Excellent verbal, written and formal presentation skills; strong negotiating skills Strong data analysis skills with ability to articulate short and long-term business implications. Detail-minded and results oriented. Ability to identify and solve problems strategically. Advanced computer skills and proficiency with IRI, Excel, Powerpoint, Microsoft Office Suite Experience: Required 2 -3 years CPG experience required Preferred Experience calling on national or regional grocery chains, Experience calling a Wegman's a plus Experience in confections and/or Chocolate or Snacks Resides in Northeastern US Education: Bachelor's degree required Other Requirements: Travel up to 50% Total Rewards: Compensation Range: $87,705 - $114,021 To learn more about our benefits visit *************************************** Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt Requirements Qualifications & Requirements: Skills & Knowledge: Ability to work independently and as part of a TEAM. Strong interpersonal and fact-based selling skills. Excellent verbal, written and formal presentation skills; strong negotiating skills Strong data analysis skills with ability to articulate short and long-term business implications. Detail-minded and results oriented. Ability to identify and solve problems strategically. Advanced computer skills and proficiency with IRI, Excel, Powerpoint, Microsoft Office Suite Experience: Required 2 -3 years CPG experience required Preferred Experience calling on national or regional grocery chains, Experience calling a Wegman's a plus Experience in confections and/or Chocolate or Snacks Resides in Northeastern US Education: Bachelor's degree required Other Requirements: Travel up to 50% Total Rewards: Compensation Range: $87,705 - $114,021 To learn more about our benefits visit *************************************** Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt

The Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. Duties include but are not limited to: Loan Set Up Payment Processing Tax & Insurance Processing Payoff/Discharge Processing Construction Loan Processing Post-Closing Review Quality Control HELOC Renewals/Extensions Investor Reporting File Maintenance Respond to Customer Calls/Emails Payment Portal Review This position is full-time with fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; and generous vacation and paid-time off. The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF

The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department. **The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area.** **DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.** Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan. + Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status. + Analyze donor searches and apply current donor selection algorithms and strategies. + Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product. + Perform product labeling verifications and courier hand off for donor registry. + Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process. + Manage donor evaluations, including medical assessments and laboratory testing. + Provide comprehensive education to donors about the donation process, potential risks, and benefits. + Register donors in EMR and assign appropriate insurance coverage for accurate billing. + Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation. + Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability. + Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries. + Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met. + Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately. + Ensure all necessary donor documentation is submitted and processed in a timely manner. + Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies. + Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case. + Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team. + Develop timetables with the clinical team to support the patient and donor's progress through complex therapies. + Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments. + Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing. + Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts. + Maintain databases and systems related to donor information, ensuring accuracy and confidentiality. + Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team. **Minimum Education:** + Associates Degree required. **Minimum Experience:** + 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required. **Preferred Qualifications:** + Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility. + Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms. + Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors. + Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems. + Ability and willingness to work effectively in a collaborative interdisciplinary team model. + Must be detail-oriented with strong problem solving and decision-making skills. + Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment. + Compassionate and empathetic approach when engaging with donors and their families. + Knowledge of regulatory guidelines related to bone marrow donation and transplant processes. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Ability to always maintain confidentiality and professionalism. + Willingness to engage in efforts to support an inclusive culture and workplace. + Proficient in DFCI/BWH/CHB clinical systems as applicable to the position. **PATIENT CONTACT:** Yes - all ages. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $30.58 - $36.20 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to make a positive impact on results. As a key member of our team, the Collections Specialist is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary This position will play a key role in ZOLL by providing an excellent customer experience and maintaining a high collection percentage (CEI) of their assigned customers. This includes communication with customers to prevent accounts from reaching past due status and collection of past due accounts. The individual will be expected to review credit hold reports and release orders to ship supporting sales. The right candidate will provide excellent customer service, work with the customer, manager and others resolving disputes. They need to be able to read and understand the customer's contractual obligations and be able to speak to those obligations positively and professionally. Measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket. Essential Functions Actively collect payment from customers with unpaid invoices Develop relationships with primary contacts at your assigned accounts Work internally to resolve issues contributing to delayed payments Work with customers to develop payment plans to bring their accounts current Identify and communicate risk concerns on assigned account Effective and consistent communication with customers both internal and external at all levels of an organization in a professional manner. Comply with all policies and standards. Maintain solid CEI, DSO and past due results - meet department goals and deadlines. Maintain a clean AR resolving short payments timely, provide support on unapplied or on account payments and process refunds on credit balance accounts. Consistent follow-up on shortage claims - provide POD's and backup to customers when needed. Additional tasks and Special projects as assigned. Required/Preferred Education and Experience Associate's Degree or Equivalent experience Minimum 2-3 years' experience in a professional Finance/Account environment Knowledge, Skills and Abilities Working knowledge of ERP systems. Excellent knowledge and use of Excel. Strong interpersonal and customer service skills. Detail oriented with excellent organizational skills - strong work ethic Initiative to validate accuracy of data and make recommendations based on findings - problem solving mindset. Team player. Proven track record of successful business to business collections. Able to multi-task and manage to deadlines. Interest in “digging into the details” and researching data. Excellent communication skills, both verbal and written. Oracle Cloud/SAP Experience a plus SaaS and/or Software contract knowledge is a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 #LI-RF1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For over 26 years, FHC has been committed to delivering exceptional customer experiences. We're expanding and looking for motivated, compassionate individuals to join our team as Asset Recovery Representatives. If you thrive in a fast-paced environment and enjoy helping customers resolve financial challenges, we want to hear from you! **Up to $1000 Sign on Bonus for On-site workers Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Review delinquent and charged-off auto loan accounts to determine collectability Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC Initiate skip tracing to locate members and assets using available tools Maintain accurate records of recovery actions and account status Negotiate repayment plans, settlements, or reinstatement options to resolve outstanding balances Ensure all performance deadlines, objectives, and goals are met as set by department standards Adhere to consumer protection laws and FHC's standard practices and policies. Competencies Must possess excellent verbal negotiation, customer service and persuasion skills. Well organized, results driven, and able to work in a high volume and fast-paced office environment. Flexibility to adapt and resolve challenging situations calmly and professionally. Ability to prioritize and manage multiple tasks, exercising sound judgement. Ability to work required full time schedule, consisting of 3 shifts 8am-4:30pm EST and 2 shifts 11:30am-8pm EST. and potentially ad hoc Saturday's (8am-12pm). Attendance and punctuality are a must. (Reliable transportation is required.)

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Billing Coordinator needs BS/BA Degree ( Accounting, Business or Finance related concentration preferred) Billing Coordinator requires: 1+year of Finance experience preferably including any or all of the following: A/R, A/P, contracts, Sarbanes Oxley Working knowledge of on-line systems and effective Microsoft Office skills. Billing Coordinator duties: The primary function of this position is to review and validate booking packages Billing parameters will also be reviewed and updated to maximize invoicing and cash flow, and to facilitate compliance with Sarbanes Oxley and audit guidelines. --- Additional Information $25/hr 12 MONTHS

Requirements Excellent communication skills Above average administrative and phone skills Strong negotiation skills Well organized, results driven Effective decision-making skills Professional communication skills (written and verbal) when interacting with customers. Basic computer skills Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Must be available to attend and complete entire training program Physical Qualifications Be able to lift five pounds or more Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources. This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match. No phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Coastal1 is looking to hire a Collector II! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. On site availability in Pawtucket, Rhode Island is required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associates degree preferred. At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service. Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively. Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations. Familiarity with basic math concepts required. Must be capable of accurate and timely performance of duties. Familiarity with PC's and basic office software such as MS Office. Ability to maintain a positive and upbeat Credit union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Job Responsibilities Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities. Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications. Communicate member credit data with various credit bureaus. Resolve consumer credit disputes in a timely manner. Monitor and maintain accurate records associated with insurance issues of OREO. Prepare, send, and follow up all correspondence with members regarding delinquent accounts. Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives. Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied. Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off. Collect on returned (NSF) checks that result in reversal of payments on loans. Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans. Prepare month end charge off reports. Assist in preparation of paid loan packages. Review and set up automatic payments for EFT. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements. Perform other duties as required. Equal Opportunity Employer

Key Responsibilities * Collecting delinquent accounts timely and within compliance standards. * Resolve Synapsys events and return payment notifications. * Maintain FDCPA requirements by processing certified and USPS outgoing mail. * Process Letter of Guarantee Requests and GAP claims. * Communicate with members to understand their financial situations and negotiate * Provides exceptional member service and maintain positive relationships with members. * Ensure compliance with company policies, state, and federal regulations. Core Skill Competencies * Communication: Clear and effective communication skills, both written and verbal. * Attention to Detail: High level of accuracy in maintaining records and documenting interactions. * Time Management: Efficiently manage multiple accounts and prioritize tasks to meet deadlines. * Member Service: Demonstrated commitment to providing excellent member service and support. * Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines. * Regulatory Knowledge: Understanding of relevant laws and regulations related to loan collections and financial services. Physical Demands * Prolonged periods of sitting at a desk and working on a computer. * Occasional lifting of office supplies and materials weighing up to 20 pounds. * Ability to work in a fast-paced environment and handle high-stress situations. * Regular use of telephone and email for communication. Qualifications * High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections. * Knowledge of a year of Fair Debt Collection regulations and Bankruptcy practices.

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department. The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan. * Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status. * Analyze donor searches and apply current donor selection algorithms and strategies. * Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product. * Perform product labeling verifications and courier hand off for donor registry. * Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process. * Manage donor evaluations, including medical assessments and laboratory testing. * Provide comprehensive education to donors about the donation process, potential risks, and benefits. * Register donors in EMR and assign appropriate insurance coverage for accurate billing. * Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation. * Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability. * Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries. * Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met. * Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately. * Ensure all necessary donor documentation is submitted and processed in a timely manner. * Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies. * Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case. * Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team. * Develop timetables with the clinical team to support the patient and donor's progress through complex therapies. * Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments. * Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing. * Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts. * Maintain databases and systems related to donor information, ensuring accuracy and confidentiality. * Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team. Qualifications Minimum Education: * Associates Degree required. Minimum Experience: * 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required. Preferred Qualifications: * Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility. * Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms. * Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors. * Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems. * Ability and willingness to work effectively in a collaborative interdisciplinary team model. * Must be detail-oriented with strong problem solving and decision-making skills. * Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment. * Compassionate and empathetic approach when engaging with donors and their families. * Knowledge of regulatory guidelines related to bone marrow donation and transplant processes. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Ability to always maintain confidentiality and professionalism. * Willingness to engage in efforts to support an inclusive culture and workplace. * Proficient in DFCI/BWH/CHB clinical systems as applicable to the position. PATIENT CONTACT: Yes - all ages. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $30.58 - $36.20 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Job Description The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Description: We are seeking a results-driven and professional Collectors to join our team. In this role, you will be responsible for managing a portfolio of delinquent accounts and working with consumers to resolve outstanding debts in a respectful and compliant manner. The ideal candidate is persuasive, empathetic, and able to maintain a firm yet courteous tone under pressure. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25-$21.00 per hour, depending on relevant experience, with the potential for uncapped bonuses. The office is located in 80 Minuteman Rd, Andover, MA, 01810 and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM - 7 PM. Responsibilities of Collections Specialists Contact customers via phone, email, or mail regarding past-due accounts Negotiate Payment Plans: Work with debtors to create manageable repayment arrangements, such as lump-sum settlements or installment plans within company guidelines Maintain Records: Track all communications, payment agreements, and progress in recovering debts. Follow legal and company procedures regarding debt collection and data privacy Meet daily, weekly, and monthly performance targets Collaborate with internal departments to resolve disputes or escalate issues when necessary Provide exceptional customer service while maintaining professionalism and compliance Comply with policies and procedures of Zwicker & Associates, P.C. Follow Regulations: Adhere to laws like the Fair Debt Collection Practices Act (FDCPA), which governs how and when collectors can contact debtors. Other duties as assigned. Requirements: Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Collections Specialist needs 3+ years collection experience in the construction industry Collections Specialist requires: Bachelor's degree in Finance, Accounting or Business preferred. Collections Finance Collections Specialist duties: Contact delinquent customers via telephone and email and maintain consistent follow up with these accounts in accordance with collection software strategies. Meet or exceed individual cash targets and call volume as assigned on a monthly & quarterly basis. Escalate accounts where financial instability is apparent, including but not limited to the following: payment & performance bond filings, lien filings and contacting end user or general contractor. Additional Information $17 hr 4 MONTHS