Open Order Representative. Default Services -Loan Modification
Collections representative job in Irvine, CA
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Open Order Representative. The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven
to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
This is an in-office position located in Irvine, CA.
A DAY IN THE LIFE
In this role, you will…
· Open incoming mail, sort and assign to our recording team members.
· Perform quality control checks of documents
· Perform data entry into our data bases and other documents as required.
· Utilize UPS for tracking of incoming and outgoing documents.
· Answer phone calls and emails from our clients.
· Close out orders and maintain manifests of documents being sent back to clients.
WHO YOU ARE
You possess …
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
· Excellent verbal and written communication skills.
· The ability to react to change.
Responsibilities
· Open incoming mail, sort and assign to our recording team members.
· Perform quality control checks of documents
· Perform data entry into our data bases and other documents as required.
· Utilize UPS for tracking of incoming and outgoing documents.
· Answer phone calls and emails from our clients.
· Close out orders and maintain manifests of documents being sent back to clients.
· All other duties as assigned
Qualifications
· High School diploma or equivalent required.
· 1 -2 years' experience working in an office environment.
· 1-2 years' recording experience is preferred.
· Familiarity with the Loan Modification Process is a plus.
· Proven customer service skills.
· Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
· Must be able to multi-task.
· Must be capable of meeting daily production goals with a high level of accuracy.
· Critical reasoning and thinking skills required.
Auto-ApplyCustomer Development Representative (CDR) - San Diego, CA
Collections representative job in El Cajon, CA
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.
Role: Customer Development Representative (CDR)
Reports to: Regional Director of Sales
FLSA: Non-Exempt
Location: El Cajon, CA
Why is this role important at Genesee Scientific?
The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue.
What will you do:
Own and manage an assigned book of existing and inactive customer accounts
Proactively engage customers to understand purchasing behavior, challenges, and future needs
Re-engage dormant accounts and identify opportunities to restore and grow spend
Educate customers on Genesees products, services, promotions, and value proposition
Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager
Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities
Collaborate with Customer Service and Marketing to deliver a seamless customer experience
Continue developing advanced sales skills and life science market knowledge through coaching and training
What you will bring:
Bachelors degree in business, science, or equivalent experience
13 years of experience in sales, account support, customer development, or customer-facing roles
Strong communication skills with the ability to build and maintain customer relationships
Proven ability to manage multiple accounts and priorities
Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization
Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus
Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities
Youll Be a Great Fit If You
Enjoy owning relationships and driving account growth
Are proactive, organized, and comfortable managing a book of business
Can navigate customer conversations and objections
Are curious, analytical, and solution-oriented
Are comfortable using technology and data to guide decisions
Are interested in building a long-term sales career in life sciences
Physical Requirements:
Perform the following tasks, with or without reasonable accommodation:
Primarily sedentary work on a computer in a climate-controlled office environment
Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds
The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc.
At Genesee Scientific, you can have a good job that can grow into a great career. We offer:
Training and professional growth initiatives, including comprehensive onboarding programs for new team members
We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans
Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs
Paid time off including vacation, sick and 12 holidays
Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship.
Employment offers are subject to successful completion of a background check and pre-employment drug test.
Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
Requirements:
PI1bffb65b5934-31181-39264735
Data Collection Specialist (Temp Only)
Collections representative job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
As a Data Collection Specialist at Monster Energy, you're the data dynamo driving our distribution network to new heights! Your mission? Capturing invoice-level data with the precision of a pro and ensuring it's as flawless as our flavors. You'll be the guardian of data integrity, alignment, and validation, fueling our reporting, forecasting, production, accruals, and promotional rebates with unstoppable energy. Get ready to rev up your skills and keep our enterprise running at full throttle!
The impact you'll make:
Analyze and audit depletion data against the reporting distribution partners internal systems to ensure data accuracy and data quality meet the agreed upon standards
Perform audits; daily, weekly, monthly, and quarterly, volume and call point audits to ensure alignment in both internal and external systems
Manages the end-to-end process from creation to quarterly auditing of call points and their retail outlets ensuring alignment with outlet numbers, "doing business as" (dba), address, class of trade, premise type, and reporting hierarchy
Manage the matching process of reported outlets to the appropriate outlet master record through data gathering, entry, and validation as needed
Perform basic reporting through graphs and charts of large data sets to identify and correct inconsistencies and provide evidence to stakeholders and different departments to make informed decisions
Protect information provided in confidence from outside sources (bottlers and other business partners) and ensure this information is not disseminated to any unauthorized parties
Protects information and materials provided to third parties (e.g., consultants, vendors, suppliers, bottlers) by ensuring appropriate procedures are followed and parties are bound by company confidentiality agreements as necessary
Compile data-backed evidence, and gathers data as needed, to recommend and implement data strategies to improve existing data collection processes and tools
Analyze, validate, prioritize, and execute requests for maintenance to ensure the appropriate standards and governance rules are maintained
Work with leadership to write and maintain standard operating procedures for audits and perform all other duties and tasks as assigned
Who you are:
Prefer a Bachelor's Degree in the field of -- Statistics, Business, Data Analytics, Mathematics, or related field of study
Additional Experience Desired: Between 1-3 years of experience in data collection, data entry, or a related role
Additional Experience Desired: Between 1-3 years of experience in data collection tools and software such as Qualtrics, Google Forms, or similar
Computer Skills Desired: Proficiency in Microsoft Suite, including highly developed skills in Excel. Python and SQL is a plus
Preferred Certifications: Certifications in data management, database administration, or data analytics are a plus.
Additional Knowledge or Skills to be Successful in this role: Work effectively with cross-functional teams, including marketing, sales, and product development.
Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $27.40 - $36.54 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Collector Customer Service Representative
Collections representative job in San Diego, CA
Patenaude & Felix, APC of San Diego, CA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on!
This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today!
ABOUT PATENAUDE & FELIX, APC
Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation.
We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.
Essential Responsibilities :
Collect, negotiate, and recommend solutions to consumers via phone.
Set up payment or settlement arrangements in the database.
Identify accounts that require legal processing.
Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.
Qualifications:
No experience necessary, training provided.
Customer service experience preferred.
Good communication skills.
Must be 18 years of age or older.
Bilingual in Spanish is a plus.
Ability to pass a background and drug test
WORK SCHEDULE
This full-time position typically works Monday-Friday. An occasional Saturday may be required.
READY TO JOIN OUR LEGAL TEAM?
We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Billing Coordinator
Collections representative job in Irvine, CA
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
Billing Coordinator - Stop Area Six
Collections representative job in San Diego, CA
.
The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.
The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing.
Key Responsibilities
Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered.
Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.).
Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Previous work experience working with spreadsheets.
Previous work experience performing data entry.
Type 45 wpm.
Strong math skills.
Desired:
Bilingual.
AA Degree; Experience may substitute for this on a year-by-year basis.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyCustomer Service Conceirge - Newport Beach
Collections representative job in Newport Beach, CA
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Service Concierge, you are an integral part of the selling environment with a primary focus on delivering service excellence. You will welcome clients, discover the purpose for their visit, and guide clients through their journey. You will also perform limited administrative and transactional duties, to support your client experience. You will work in your assigned store and you will report to a Sales Manager.
What You'll Do
Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
Swiftly manages escalated customer issues; partner with in-store leadership when required.
Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectations
Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
What You Bring
Minimum 1 year of experience
Experience in customer service or hospitality industries with proven ability to effectively promote products and services
Familiar with and able to use retail and mobile technologies
Associates must be able to work a flexible schedule, which will include evenings, weekends, and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including\:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https\://**********************************
About Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
Auto-ApplyBilling Coordinator
Collections representative job in San Diego, CA
Are you an organized and detail-oriented professional with experience in billing and invoicing? Robert Half is partnering with a fast-paced and reputable organization to find a talented Billing Coordinator. This is an excellent opportunity to take the next step in your accounting career with a supportive and collaborative team.
Responsibilities:
+ Prepare, review, and process invoices accurately and in a timely manner
+ Track and resolve billing discrepancies or disputes with clients and internal teams
+ Maintain client billing records and update account information as needed
+ Reconcile accounts and assist with month-end closing processes
+ Collaborate with the finance and accounts receivable teams to ensure prompt payments
+ Respond to client and internal inquiries regarding billing issues
+ Assist with process improvements and special projects as assigned
Requirements
+ 2+ years of experience in billing, accounting, or a related field
+ Strong attention to detail and excellent organizational skills
+ Proficiency with MS Excel and accounting software (experience with [Insert Software, e.g., SAP, QuickBooks, etc.] a plus)
+ Effective communication skills, both written and verbal
+ Ability to prioritize tasks and meet deadlines in a fast-paced environment
+ Associate's or Bachelor's degree in Accounting, Finance, or related field preferred
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Customer Service Pier Staff - San Diego
Collections representative job in San Diego, CA
CRUISE CHECK-IN / CUSTOMER SERVICE PART TIME POSITIONS AVAILABLE AT THE SAN DIEGO CRUISE PORT JOIN THE SAN DIEGO, CALIFORNIA INTERCRUISES TEAM! Working at Intercruises Shoreside & Port Service we provide:
Daytime Shifts
Weekends and Weekday availability
Paid Training
Weekly Pay
401K Retirement Plan with company match
Employee Referral Bonus
$18.00 per hour
Intercruises Shoreside & Port Services strives to maintain a safe working environment for our employees, guest and community.
Who we are looking for:
Candidates responsible for greeting guests and completing their check-in process
Dynamic and Enthusiastic individuals who can provide quality customer service
A well-groomed, friendly, and outgoing demeanor
Has availability to work weekdays, weekends and holidays
Enjoys working with computers and electronic devices
Able to stand or walk for long periods of time
Fluent in English
Must be 18 years of age or older
Be able to pass Homeland Security background check to obtain a Transport Workers Identification Credential (TWIC)
Intercruises is part of TUI Musement a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide.
EOE
GLOVIS: Senior Analyst, MQ Administration Billings Temp
Collections representative job in Irvine, CA
The Logistics Administration Associate position is responsible for the incoming manual invoices from various carriers for Glovis's customer(HT), verifying invoices with backing documentation(such as the bill of lading, POD (Proof of Delivery) and email confirmation from ops, etc). Responsible for creating carrier's AP tracker file for AP upload file to post SAP.
Invoice verification
Verify manual inbound and outbound invoices to make sure billed rates meet guidelines as agreed on each of their specific contract
Review supporting documentation such as bill of ladings and other submitted documentation to ensure accuracy on invoices
Create AP tracker by collecting payable invoices(check duplicated invoices/verify correct code, description and matching total, etc)
Submit (save) AP tracker to admin share drive and send same file by email to manager and specialist for posting data on SAP
When required, communicate vendors for payment status and required necessary data for billing
Ensure all charges are billed correctly including: A/R, A/P, Additional charges, etc.
Combine passthrough AR invoice and backing documents and send to HT on time
Submit all document and information related account if customer requires asap
Manage and process the detention invoice and request approval in a timely manner
Make sure to keep all records related to AR/AP for audit purpose
Manage and report any accessories charge due to operation issues
Manage all accounts in current without aging request billing summary within timely matter within 60
Prepare and generate all manual AR invoices that need to be send to HT
Manage/update the vendor/customer code file
Make sure to have all current accounts info for customers and vendors
Creating reports (LTL, BX, Ocean, ST and WH summary for month-end preparation)
Audit the accounting file for dedicated program carriers
Prepare, review, and audit all data entry (rates, GL code, Freight code, etc.) for month-end closing
Stand by for any inquiry from manager for verifying account data just in case for month-end closing
Assisting manager and team members on any projects as needed
Medical Collections Rep
Collections representative job in Carlsbad, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This position will perform collections and medical billing for various regional and national payers, including Federal, State, Third Party (HMO, PPO, IPA, TPA Indemnity) and Patient Billing.
Qualified candidates must be able to
(1) Review accounts for billing accuracy in order to maximize reimbursement.
(2) Persuasive and tenacious follow-up on claims status
(3) Appeal, and re-bill or forward claims for recalculation and / or adjudication as necessary.
Must possess detail knowledge of all medical benefit levels and a have a thorough understanding of Federal, State, and PPO, HMO, and Indemnity Plans structure.
Must meet or exceed the standard level of performance on assigned accounts.
Duties:
Data entry, correct insurance assignment to patient accounts, insurance eligibility verification. Review/update demographics and patient information for accuracy.
Investigate all denied services to determine the reason for the service denial, appeal, if appropriate.
Review and work various reports including aging, adjustments and credit balances.
Comply with Federal and State legislation pertaining to all billing related matters.
Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Working knowledge of appropriate coding systems; CPT, ICD-9 and HCPCS, coverage; LCD/NCD and reimbursement associated with such codes.
Proficient in Microsoft Outlook, Excel, Word, the Inter and Intranet and other programs/software as necessary. Working knowledge and hands-on experience of medical billing and reimbursement.
Problem solving skills, using good judgment, attention to detail and follow-through are a must.
Excellent customer service skills; excellent verbal and written communication skills.
Ability to prioritize work, multi-task and time management skills.
Education:
High School Diploma and a minimum of two years related experience or a Bachelor's degree from a four-year college or university; or equivalent combination of education and experience.
Additional Information
For more information, please contact
Kumar Gaurav
Collections Representative
Collections representative job in San Diego, CA
Job Description
2026 Pay Scale: $25.75-$33.50
2025 Pay Scale: $25.25-$32.50
Please note, at the time of offer, your pay rate will be determined from the pay scale of your start date. For example, if your start date is in 2025, your offer will be from the 2025 pay scale shown above.
Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability. It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions.
Position Summary:
The position of Collections Representative is established for the collection of payment of loans issued by the credit union which have become delinquent. Maintain quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills)
High school diploma or equivalent.
Minimum two years Collections experience in a financial institution; collecting on secured and unsecured accounts preferred. If financial institution experience is outside of a Collections Department, may consider an internal SDCCU employee with a demonstrated high level of critical thinking, consistently meeting deadlines, delivering quality work and a willingness to train and learn high level Collections functions.
Working knowledge of bankruptcy and legal procedures, dealing with delinquency control, collection procedures and skip tracing experience preferred.
Understanding of repossession procedures preferred.
On-line collection system experience preferred.
Effective communication skills, written and oral.
Ability to work effectively under pressure.
Proficient PC skills to include Word & Excel.
Essential Duties and Responsibilities
Responsible for the collection of payments of delinquent loans.
Work daily queue efficiently and effectively to facilitate contact with members to determine the reason(s) for delinquencies and assist in the development of a plan to bring their account/loan current, i.e. workouts, extensions, payment plans, etc.
Review credit reports on members overall payment history to determine probable outcome of loans.
Expire and revoke credit cards and lines of credit when necessary.
Review, create and submit files on collateral that should be repossessed.
Research member accounts when notified by member that the delinquency is due to an error; correct or reconstruct accounts as necessary.
Post loan payments and give overrides to branch personnel to rectify account status.
Skip-trace members when necessary.
Contact members regarding accounts with overdrawn ATM activity, loan payments or deposits returned NSF.
Recommend members for financial counseling.
Prepare charge-off documentation to submit loans for charge-off to management.
Other Duties and Responsibilities
Perform other duties as assigned.
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Monday-Friday: 9:00am/6:00pm with a weekday off
Saturday: 8:30am/4:00pm
Sunday/another weekday: OFF
Full Time - 40 hours a week
Collections Specialist
Collections representative job in Carlsbad, CA
[Tasks and Responsibilities] Responsibilities include, but are not limited to:
Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
Perform ongoing cash collections.
Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.
WHAT MAKES YOU A GAMECHANGER [Qualifications]:
1+ years of experience
Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
Negotiation and problem-solving skills
Effective phone/email communication skills
Basic understanding of Billing, AR, and Credit and Collections procedures
Must Have
Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections.
Technical Skills:
Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
Basic understanding of billing processes, AR principles, and credit and collections procedures.
Communication Skills:
Effective phone and email communication skills to correspond professionally with customers and internal teams.
Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers.
Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations.
Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions.
Nice to Have:
Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries.
Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools.
Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage.
Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues.
PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives.
Languages: Proficiency in multiple languages, especially if dealing with international customers.
Data Collection Specialist (Temp Only)
Collections representative job in Corona, CA
About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
As a Data Collection Specialist at Monster Energy, you're the data dynamo driving our distribution network to new heights! Your mission? Capturing invoice-level data with the precision of a pro and ensuring it's as flawless as our flavors. You'll be the guardian of data integrity, alignment, and validation, fueling our reporting, forecasting, production, accruals, and promotional rebates with unstoppable energy. Get ready to rev up your skills and keep our enterprise running at full throttle!
The impact you'll make:
* Analyze and audit depletion data against the reporting distribution partners internal systems to ensure data accuracy and data quality meet the agreed upon standards
* Perform audits; daily, weekly, monthly, and quarterly, volume and call point audits to ensure alignment in both internal and external systems
* Manages the end-to-end process from creation to quarterly auditing of call points and their retail outlets ensuring alignment with outlet numbers, "doing business as" (dba), address, class of trade, premise type, and reporting hierarchy
* Manage the matching process of reported outlets to the appropriate outlet master record through data gathering, entry, and validation as needed
* Perform basic reporting through graphs and charts of large data sets to identify and correct inconsistencies and provide evidence to stakeholders and different departments to make informed decisions
* Protect information provided in confidence from outside sources (bottlers and other business partners) and ensure this information is not disseminated to any unauthorized parties
* Protects information and materials provided to third parties (e.g., consultants, vendors, suppliers, bottlers) by ensuring appropriate procedures are followed and parties are bound by company confidentiality agreements as necessary
* Compile data-backed evidence, and gathers data as needed, to recommend and implement data strategies to improve existing data collection processes and tools
* Analyze, validate, prioritize, and execute requests for maintenance to ensure the appropriate standards and governance rules are maintained
* Work with leadership to write and maintain standard operating procedures for audits and perform all other duties and tasks as assigned
Who you are:
* Prefer a Bachelor's Degree in the field of -- Statistics, Business, Data Analytics, Mathematics, or related field of study
* Additional Experience Desired: Between 1-3 years of experience in data collection, data entry, or a related role
* Additional Experience Desired: Between 1-3 years of experience in data collection tools and software such as Qualtrics, Google Forms, or similar
* Computer Skills Desired: Proficiency in Microsoft Suite, including highly developed skills in Excel. Python and SQL is a plus
* Preferred Certifications: Certifications in data management, database administration, or data analytics are a plus.
* Additional Knowledge or Skills to be Successful in this role: Work effectively with cross-functional teams, including marketing, sales, and product development.
Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $27.40 - $36.54 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Collector
Collections representative job in Costa Mesa, CA
Job Description
The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution.
Work Hours: 8 am- 4:30 pm
Qualifications:
- One year of previous hospital business experience, or equivalent required or strong background in customer service.
- Basic experience with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding.
Pay Rate: $19-29/HR
Submit resume to *************************************
Easy ApplyDebt & Wealth Specialist
Collections representative job in San Diego, CA
We are looking for a Debt & Wealth Specialist to provide guidance on current debt elimination decisions, cash management and day-to-day expenses and build wealth/assets simultaneously.
We provide exclusive pre-qualified leads, with our own advanced marketing system for Life Insurance, Annuities, Whole Life, and IUL's.
We offer Weekly Group Coaching/Mastermind training, one on one mentoring and administrative support with access to our training University.
Debt & Wealth Specialist responsibilities include forecasting cash flow and the inefficiency of bill payment with interest paying accounts such as credit cards, installment loans, and mortgages. We provide a new way to redirect customer income when paying their bills to quickly eliminate debt in ⅓ of the time and build wealth at the same time. To be successful in this role, you should have a Financial Services experience in the insurance industry or have a business administration degree with emphasis in Finance and relevant work experience as a professional life insurance advisor to families, and business clients.
Ultimately, you will help us expand our company's growth and expansion with opportunities to open new markets as a leader.
Responsibilities
Assess the company's financial proprietary tools.
Analyze personal financial statements/business financials.
Source and evaluate capital expansion options for business owners, including business insurance, and loans and funding
Advise on insurance financial instruments for debt elimination and wealth management.
Forecast revenues and expenses and report any discrepancies
Analyze personal or business inefficiency with cash flow analysis, and identify opportunities to turn debt into assets
Monitor financial procedures and ensure compliance with the law
Provide solutions and set goals to increase customer cash flow with tax benefits
Review day-to-day transactions to identify areas of improvement
Requirements
Life and Health Insurance License is a requirement.
Proven work experience as a Financial Services Consultant with emphasis in advanced markets in the insurance industry.
Hands-on experience a plus with High Level Customer Relationship Management system and Insurance Backoffice systems. (optional)
Good knowledge or willingness to learn and be coachable for financial concepts such as Infinite Banking, Velocity Banking, and Leverage.
Excellent analytical skills, along with the ability to create detailed reports and spreadsheets.
Attention to detail.
Confidentiality
BS degree in Finance, Accounting, Economics or related field
Additional certification (e.g. CFP or CFA) is a plus.
Signature Collectors/ Canvassers
Collections representative job in San Diego, CA
We're seeking motivated, outgoing individuals to join our team immediately and help make a difference in our community! As a Signature Collector / Canvasser, you'll engage with the public, collect signatures, and raise awareness about key community initiatives focused on voter identification, housing, and healthcare. This is a full-time position with opportunities for growth and community impact.
Applicants who do not meet all requirements will not be considered.
We look forward to meeting qualified candidates and making a difference together!
Collections Specialist ($20-$50/hr)
Collections representative job in San Diego, CA
At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team!
Proud to be named a 9-time San Diego Top Workplace (and counting)! Check out our most recent award article by clicking HERE!
Company Benefits
Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time
Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction!
Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass
Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition
Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority
Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
Job Description
We are seeking motivated, competitive, and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts.
As a collections agent at RIVO you will benefit from new accounts daily as well as an uncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts, the more you earn - APPLY TODAY!
Why Apply?
Uncapped monthly Bonus potential (top collectors earning $5k+ each month)!
Hands-on training program geared to set you up for success!
Additional spiffs based on performance!
What You'll Do:
Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone, voicemail, email, and text in a call center environment - new collections accounts provided daily!
Meet and exceed individual collections quotas through effective negotiation techniques, objection handling, and follow-up strategies.
Adhere to daily and monthly production KPIs and collections performance metrics, including minimum collection quotas, call volume, on-call time etc.
Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to drive customer payments with resilience and professionalism.
Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products, services, and competitive advantages that will help them with their long-term financial goals.
Maintain a professional demeanor, adhere to company processes, and ensure accuracy in data entry and record-keeping.
Perform other duties and responsibilities as assigned.
Qualifications
What We Look For:
We are looking for hard working and coachable candidates who have a positive mindset and are eager to learn our unique Collections tactics and processes! If you are money motivated, have strong negotiation and communication skills with an intrinsic drive to meet collections quotas and grow your pay - apply today!
High school diploma, GED, or equivalent experience required.
Prior collections experience in a quota driven position within a call center environment is strongly preferred.
Prior work experience as a collector, collections agent, collections specialist, debt recovery specialist, debt collector, debt collections agent, debt consolidation, asset recovery specialist, asset recovery agent, accounts receivable, accounts receivable specialist, billing specialist, etc. is strongly preferred.
Collecting on unsecured collections accounts strongly preferred.
A positive attitude, resilience, and ability to handle rejection gracefully.
Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve collections quotas.
Excellent negotiation skills and strong comfortability with persistence.
Adaptability to evolving negotiation techniques, strategies, and product offerings.
Exhibits a can-do attitude, is coachable, and motivated to achieve collections quotas.
Extremely reliable and dependable.
Strong ability to remain professional in escalated customer situations.
Fluency in Spanish a strong plus!
Additional Information
We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $20.00 per hour.
RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.
Collection Specialist
Collections representative job in Chula Vista, CA
COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES:
Locate and communicate with clients regarding overdue payments.
Maintain record of status of collection efforts.
Review financial status of clients to determine their ability to pay.
Prepare reports and present data to Management and Revenue Affiliates.
Negotiate payment plans based on management approval.
Ensure fair debt collection practices are maintained. Stay current on relevant regulations.
Resolve disputes related to payments or account statuses.
Ensure Collection Manager is updated with collection efforts.
Perform administrative tasks as assigned.
Maintain a professional and respectful approach while dealing with clients.
KNOWLEDGE, SKILLS, & ABILITIES:
Good verbal and written communication skills.
Excellent analytical skills with great attention to detail.
EDUCATION & EXPERIENCE
1-3 years of previous collections experience preferred.
Previous financial or account experience preferred.
Previous customer service experience required.
Previous experience with CRM software and accounting software preferred.
Previous experience working with Veterans preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Prolonged periods of standing or sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
BENEFITS:
401(k) Plan
Medical Insurance
Paid Holidays
Paid Time off
Private Gym
We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
Experienced Collections Clerk - Huntington Beach
Collections representative job in Huntington Beach, CA
Surf City Nissan is seeking a proactive and detail-oriented individual to join our team as a Collections Administrator. As an integral part of our administrative team, you will be responsible for performing a variety of clerical and administrative tasks to ensure the smooth operation of our collections department. If you thrive in a fast-paced environment, possess excellent organizational skills, and are adept at multitasking, we encourage you to apply. Join us and become a valued member of our dynamic team, where your contributions are recognized and rewarded.
Short Description:
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Duties/Responsibilities:
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, record information, update paperwork, or maintain documents, such as attendance records, correspondence, or other material.
Operate office equipment, such copiers, or phone systems
Maintains scheduling and event calendars.
Complete forms following company procedures.
Make copies of correspondence or other printed material.
Qualifications:
Bilingual in Spanish/English is preferred
Typing skills
Communications
Team player
Organization skills
Multi Tasker
Benefits
401(k)
Dental insurance
Health insurance
Paid sick time
Vision insurance
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