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Collections specialist jobs in Fairfield, OH

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Collections Specialist
Debt Collector
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Resolution Specialist
  • Cash Application Specialist

    Russell Tobin 4.1company rating

    Collections specialist job in Mason, OH

    Russell Tobin's client is hiring a Cash/Claims Processor in Mason, OH Employment Type: Contract Schedule: Monday-Friday 8am-5pm Pay rate: $20-$21/hr Description: We are seeking a detail-oriented Cash/Claims Application Specialist to support the Finance Operations team. This backfill role will ensure timely and accurate processing of cash receipts and maintenance of customer accounts, helping the team stay within standard turnaround times. Responsibilities: Process daily cash receipts and post payments to customer accounts, including credit card payments, adjustments, and account write-offs. Identify daily unapplied amounts, post to customer accounts, and coordinate with backup resources for resolution. Maintain records for auditing purposes, including remittances, bank statements, and approved write-offs. Receive and record US trade, export, and intercompany payments from lockbox, EFTs, wire transfers, and credit cards. Provide support to center management and the A/R Manager as needed. Comply with all required compliance screenings prior to placement and monthly thereafter, submitting results to the designated team. Requirements: Previous experience in cash application or accounts receivable. Strong attention to detail and organizational skills. Ability to work in a hybrid environment and meet deadlines. Familiarity with accounting software and MS Office suite. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $20-21 hourly 3d ago
  • Escalation Resolution Specialist

    Total Quality Logistics, Inc. 4.0company rating

    Collections specialist job in Cincinnati, OH

    Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As an Escalation Resolution Specialist at TQL, you will play a vital role in supporting our sales floor by ensuring overall customer satisfaction. Your expertise in issue resolution and risk management will be instrumental in upholding our commitment to delivering exceptional customer service 24/7/365. What's in it for you: * $17.50 - $19.50/hr. * Advancement opportunities with structured career paths * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Assist account executives with any over-the road issues that may arise, including but not limited to breakdowns, hostage situations, late deliveries, traffic accidents, etc. * Monitor inbound and outbound call and request flow to ensure the department is in accordance with established guidelines and, when needed, re-direct efforts to better meet the needs of the business, as well as the service level commitments for the department * Investigate disputes, determine proper course of action, and objectively report situations in an unbiased manner to appropriate department heads * Maintain and update accurate information in our state-of-the-art systems What you need: * Ability to 11am - 8pm on a rotating schedule * Excellent verbal and written communication * Positive attitude, professional demeanor, tactful and ethical * Self-motivated and dependable; able to work independently * Strong problem solving, attention to detail, and critical thinking skills * Ability to prioritize many different requests and handle changing priorities * At least 1 year of previous experience in a fast-paced work environment preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $17.5-19.5 hourly 49d ago
  • Billing Coordinator

    Atlas Technical Consultants, Inc.

    Collections specialist job in Sharonville, OH

    Atlas is a nationwide leader in civil engineering materials testing and geotechnical consulting services for environmental industrial and infrastructure construction projects Headquartered in Denver CO Atlas currently has over 3500 employees with offices throughout the US including Alaska & Hawaii Its no accident that Atlas creates a better experience for infrastructure and environmental projects Its how we are built with the best people in the industry with the reach and expertise to help at any and every step of the project and with a heart led approach that puts quality and safety at the center of everything we do Were just built to be better We are a great company We are seeking a Billing Coordinator to join our Cincinnati OH team Come join us Job responsibilities include but are not limited to Setting up monitoring and invoicing projects for several project managers and offices Maintaining meticulous records of invoices and backup documentation Communicating with clients legal staff or others to coordinate revisions or adjustments for resub mission Other tasks are fielding questions from clients clerical staff and others Cooperating with the billing manager to ensure that their work adheres to the standards guidelines procedures and deadlines set by the company Preparing special documents as required by the client They will assist with project setup documents by reviewing contracts and billing terms to ensure final invoices comply the client terms Responsible for accurate entries for invoice supporting charges such as mileage logs units and consultants Coordination with AR department for invoice related collection issues on for their assigned projects Minimum requirements High School Diploma with 2 years of accountingbilling experience BS degree in Finance Accounting or Business Administration preferredA general knowledge of billing and collection practices as well as business office procedures is necessary Technical requirements Experience with BST Deltek Vantagepoint COUPA Vendor Cafe any accounting system is a plus Proficient with Microsoft Office Applications MS Word Excel Power Point Access etc Other miscellaneous qualities Demonstration of high integrity and work Must be able to work with minimal supervision Good organizational skills good teamwork and the ability to prioritize Strong Analytical Skills multi tasking able to prioritize tasks meet deadlines and work under periodic time constraints Compensation 2100 to 2600 per hour The expected salary range for the position is displayed in accordance with the states law Final agreed upon compensation is based upon individual qualifications and experience Benefits Atlas offers a comprehensive benefit program to meet the diverse needs of our employees Depending on your employment status Atlas benefits include health dental vision life AD&D voluntary life AD&D disability benefits leaves of absence 401k paid time off paid holidays employee assistance program educational assistance program Who We Are We strive to be the most sought after infrastructure and environmental solutions company known for our unique values driven approach and brought to life by the industrys most exceptional people Atlas provides professional testing inspection engineering environmental and consulting services from more than 100 locations nationwide We deliver solutions to both public and private sector clients in the transportation commercial water government education and industrial markets With a legacy of providing consistent quality and results Atlas creates a better experience at every stage of an infrastructure project We connect the best experts in the industry to deliver value from concept to completion and beyond This means doing everything our clients expect and then raising the expectations in a way that only our people can Our Values Life We enhance quality of life We value people and safety above all else Heart As our hallmarks we act with compassion empathy and respect Trust We work together as partners doing what we say with full accountability Mastery Always striving for the highest quality we ensure greatness inspires all our work Atlas EEOC Statement Atlas is an equal opportunity employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship Atlas makes hiring decisions based solely on qualifications merit and business needs at the time For more information read through our EEO Policy httpswwweeocgovsitesdefaultfiles2023 0622 088EEOCKnowYourRights612ScreenRdrpdf IND03 LI KS2
    $34k-49k yearly est. 37d ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Collections specialist job in Olde West Chester, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. 26d ago
  • Accounts Receivable Analyst

    Collabera 4.5company rating

    Collections specialist job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: The AR Analyst will support to the Accounts Receivable Team by focusing primarily on analytics, testing, reporting, and data validation. In addition, the resource may occasionally be asked to processes payments, billings, cash apply/collections. Ideal candidates will have previous experience in AR/Collections and/or Billing and MUST have experience with SAP. MAJOR DUTIES & RESPONSIBILITIES: · Efficiently and accurately process specific payment/billing/related jobs · Consistently achieves key internals with respect to production, cycle time, and quality · Participates on simple payment/billing/cash apply/collection project initiatives, including rework efforts. · Effectively researches and resolves payment/billing/cash apply/collection issues on behalf of customers Assists with root cause analysis of payment/billing/cash apply/collection issues to resolve thoroughly and completely for clients · Understands and quickly rationalizes processing changes resulting from new plans, benefit designs Drive client satisfaction · Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include EyeMed Account Managers, Operations, Information Systems, Client Representatives and EyeMed leadership team · Drives Key Performance Indications · Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy. · Proactively works with supervisor to develop self-remediation plan when standards are not being met. · Effective in meeting goals and deadlines. · Establishes and communicates clear priorities that support meeting goals and deadlines. · Prioritizes schedule and makes adjustments as changes in priorities occur. · Proactively informs supervisor of progress towards goals/deadlines and changes priorities. · Works constructively under pressure; responds resourcefully to change and ambiguity; maintains a calm, confident and constructive outlook despite difficulty, frustrations or ambiguity. Qualifications · KNOWLEDGE AND SKILLS: · Analytical, forward thinking, problem solver · Attention to detail · Understanding of financial and analytical concepts · Data entry and claims processing knowledge · STRONG PC skills, specifically Excel and Access · Understands third party benefits and administration · Strong customer service focus · · Ability to work well under pressure and multi-task · SAP EXPERIENCE IS REQUIRED!! · EDUCATION: High School mandatory, College degree preferred Client is looking for someone who has: · Previous experience with accounting and/or accounts receivable (AR) · Advanced Microsoft Office including Excel · Fundamental SAP experience preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-68k yearly est. 60d+ ago
  • Billing Coordinator

    Audit-Tel

    Collections specialist job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Frost Brown Todd LLP 4.8company rating

    Collections specialist job in Olde West Chester, OH

    Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-33k yearly est. Auto-Apply 57d ago
  • Accounts Receivable Analyst

    Dayton Freight 4.6company rating

    Collections specialist job in Dayton, OH

    * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Responsibilities The Accounts Receivable Analysts reviews and manages accounts to reduce the days of sales outstanding and to reduce receivables on a company wide basis. Principle Duties: * Manage past dues, balance dues and credits on assigned accounts * Recommend deliquent accounts to be placed on cash and/or with an outside collection agency to manage * Discover and corrects billing errors * Send supporting documentation to customer as required * Work closely with Service Center Managers and Account Managers * Ensure timely payments on customer's accounts * Continuously improve processess Qualifications * Written and oral communication skills * Can work in a fast paced environment * Basic math skills * Basic computer knowledge including Excel, Outlook * Fluent in English * Legally eligible to work in the United States * Must be at least 18 years of age Benefits * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $46k-57k yearly est. Auto-Apply 24d ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collections specialist job in Hebron, KY

    Job Description BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 8d ago
  • Bill and Account Collector

    Thin Line Environmental

    Collections specialist job in Wilmington, OH

    Replies within 24 hours Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job SummaryWe are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment. Responsibilities Contact customers to discuss their accounts and outstanding balances Discuss the reason for the debts with the customer, and help them best understand their options moving forward Create payment plans that work with the customer while also aligning with company policy Maintain excellent records of customer interactions Process incoming payments or debt settlements Qualifications Excellent customer service skills Excellent communication skills The ability to work well in a fast-paced environment Familiarity with computer programs including the Microsoft Office suite Compensation: $24.00 - $30.00 per hour Environmental Organization in Wilmington
    $24-30 hourly Auto-Apply 60d+ ago
  • Medical Collections Specialist Full Time

    United Surgical Partners International

    Collections specialist job in Cincinnati, OH

    Mayfield Spine Surgery Center is hiring a Full Time Medical Collections Specialist! Welcome to Mayfield Spine Surgery Center! Mayfield Spine Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Medical Collections Specialist to join our team. As a Medical Collections Specialist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Medica Collections Specialist at Mayfield Spine Surgery Center This position is responsible for ensuring the timely collections of patient receivables and insurance companies. Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate. Qualifications: High school diploma or equivalent Two-years healthcare collection experience. Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint. Good communication skills over the phone and through writing. What We Offer As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. Competitive wages Opportunities to better yourself professionally Health, Dental & Vision Coverage 401(k) retirement plan Paid Time Off (PTO) Company Paid Holidays Employee Assistance Programs Health Savings Account/ Flexible Spending Account Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1
    $28k-34k yearly est. 19d ago
  • Onsite Collections Representative - Mason, OH

    Transworld Systems Inc. 4.3company rating

    Collections specialist job in Mason, OH

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is an onsite position at our Mason office. Compensation: $16-$22/hour based on experience Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P CST Production Schedule: After training and nesting - the production schedule is 8am-5pm 4 days a week and 10am-7pm 1 day a week Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed Internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment is primarily indoors. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $16-22 hourly 4d ago
  • Collector I

    Singlepoint 4.2company rating

    Collections specialist job in Mason, OH

    JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Essential Job Functions % of Time for Each Function 1. Communicate with debtors in regards to the repayment of their delinquent debt. 40% Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business) Make required number of phone calls daily as determined by management Profile debtors and obtain financial information. Update demographic and financial information on each call. Negotiate the best possible arrangements Proficiency with company telephone system while placing outbound calls and accepting inbound calls. Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements. 2. Perform skip tracing to locate debtors 30% Use skip-tracing tools to locate the debtor in the most efficient manner Locate required number of skip accounts as determined by management Effectively communicate with third parties to obtain location information Profile accounts that are determined unlocatable or exhausted 3. Ensure all accounts are worked within client standards and Federal Regulations. 20% Maintain specified file of accounts per client standards Work within FDCPA, state regulations, department/division & DMO Compliance Policies Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications 4. Maintain continuing education, training in industry career development 5% Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Attend training sessions as directed by management Integrate information obtained through training sessions and policy changes immediately into daily routine Other Job Functions % of Time for Each Function 1. Other duties assigned by management 5% % of Time for Essential and other Job Functions Combined Must Total 100% Decision-making Latitude 1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department. Qualifications A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study. X High School Some College Bachelor's Degree Master's Degree Other (specify) May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no B. EXPERIENCE: Minimum of six months of progressive work experience preferred. MUST HAVE: PC experience in a windows environment Basic keyboarding skills Must be able to obtain required License for collecting ACA certification preferred May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no C. OTHER HELPFUL EDUCATION OR EXPERIENCE: Previous sales or customer service experience D. KNOWLEDGE, SKILLS and ABILITIES: Effective written and verbal communication skills Strong listening skills, ability to follow written and/or verbal instructions Good mathematical skills including calculator skills Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals Strong organizational skills and the ability to meet tight deadlines Negotiation, counseling and problem solving skills Reliable, ability to work flexible day, evening and weekend hours as required Ability to learn company collections computer system and phone system Persistent, ability to overcome objections, ability to remove barriers Team player
    $30k-38k yearly est. 60d+ ago
  • Collections Representative

    Global Channel Management

    Collections specialist job in Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Collections Representative needs 2+ Years collections experience Collections Representative requires: SAP MS Office Collections Representative duties: • Responsible for providing excellent customer service to internal and external customers (see “communications with others” below) Responds to phone calls and/or emails from customers, research questions and/or problems and bring resolution to those items Ensure that the Customers' needs are being met Return phone calls and/or emails within 24 hours Additional Information $18/hr 6 months
    $18 hourly 60d+ ago
  • Accounts Receivable Specialist

    Airtron

    Collections specialist job in Olde West Chester, OH

    The Accounts Receivable Specialist will provide administrative and general financial business support to assigned team handling a variety of functions to ensure that operations and internal and external customer needs are met. Essential Duties/Responsibilities*: Sorts checks by location. Scans checks to the bank for deposit. Effectively manages the daily and period end reconciliation process. Completes billing and invoices for assigned locations. Processes credit card payments and refunds. Partners with other members of the A/R team as needed. Works collaboratively with partners in other locations to ensure the timely collection of data needed to complete the billing and invoicing process. Researches issues as needed. Follows all company policies and procedures, including but not limited to safety. Other duties as assigned. * Duties may vary by location. Minimum Requirements: High School Diploma or GED. 1+ year's office and/or clerical experience. Basic data entry. General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook. Must be able to communicate in English effectively, both verbally and in writing. Ability to work overtime with little notice ; weekends hours may occasionally be required. Preferred Qualifications: HVAC industry experience. Additional Knowledge, Skills and Abilities: Customer service mindset. Ability to work independently and as part of a team. Excellent written and verbal communication skills. Able to work in a fast-paced environment. Strong organizational skills, attention to detail and the ability to multi-task. Willingness to learn and be a part of a team. Positive attitude and a team player. Related work experience may be substituted for education Ability to build positive relationships with customers, both internal and external. Willingness and ability to work collaboratively with all levels of the organization. Safety mindset and acceptance of a safety culture. Working Conditions: Open office environment. Fast-paced environment. Physical Requirements: Must be able to lift/move up to 20 pounds frequently. Frequently performs tasks requiring bending at the waist, kneeling or crouching. Must be able to adhere to long periods of standing, walking or sitting. Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception. Ability to express or exchange ideas by means of the spoken word to impart oral information to others. Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad. Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools. Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Debt Collector

    Zwicker & Associates 4.2company rating

    Collections specialist job in Hebron, KY

    Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift 5 pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to operate a computer, phone, and/or equivalent devices Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, obligations, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and a 401 (k) with a match. EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR Salary Description $17-18, plus bonus
    $28k-32k yearly est. 60d+ ago
  • AR Credit & Collections Analyst

    Evenflo Company 3.8company rating

    Collections specialist job in Miamisburg, OH

    Job Title - Accounts Receivable Credit Analyst General Responsibilities: The AR, Collections and Claims Analyst is responsible for processing customer payments, applying cash and creating deductions. The Analyst is also responsible to retrieve back up documentation, validate customer claims and issue credit to offset the deduction. Examples of Typical Activities: Access vendor portals to obtain payment remittance and deduction details Pay invoices and create appropriate deductions Reconcile customer accounts Run deduction reports Determine types of claims and pull appropriate documentation Make copies of the shipping documentation in a shortage situation Pull documentation for penalty situation Validate claims, or create charge back to the customer Obtain routing guides for shortages, penalties, allowances, advertising, freight, pricing, etc. Communicate repetitive charge backs to appropriate department Applied advanced Excel functions to enhance the accuracy and efficiency of claims processing. Required Experience A minimum of 2-3 years of experience in Accounts Receivable and Credit Collections HS Diploma Required Technical Competencies Excellent Verbal and Written Communication Skills Computer Skills (Excel, Word, ability to navigate the internet) Required Behavioral Competencies Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Builds Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Initiates Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Manages Work - Effectively managing one's time and resources to ensure that work is completed efficiently. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. EEO-M/F/DISABLED/VETS
    $33k-41k yearly est. 34d ago
  • Specialist, Accounts Receivable I

    Belden 4.8company rating

    Collections specialist job in Richmond, IN

    Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. The Accounts Receivable Specialist is responsible for protecting the company's investment in accounts receivable by managing credit, controlling delinquent accounts, resolving discrepancies, and ensuring accurate and timely application of payments. This role also provides support for cash forecasting, check matching, and credit card processing. The position reports directly to the Accounts Receivable Manager and is onsite. Key Responsibilities: * Build and maintain professional relationships with customers and internal teams to manage receivables and resolve outstanding invoices or deductions. * Evaluate customer creditworthiness by reviewing financial statements, credit reports, and references for both new and existing accounts. * Maintain current and accurate customer accounts by providing invoices, statements, credits, and updates on disputed items. * Process payments, including credit cards, and prepare reports on account status such as credit holds, disputes, and unapplied payments. * Support departmental communication and accuracy by documenting notes, following up in systems, and adhering to Accounts Receivable policies and procedures. Experience and Qualifications: * High School diploma or equivalent required. * Recent clerical or administrative experience. * Adequate computer skills, including proficiency with standard office software. * High level of communication skills, both phone and written, is required. Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden. * ---- These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. Nearest Major Market: Richmond Indiana
    $32k-41k yearly est. 60d+ ago
  • Collections Specialist

    Frost Brown Todd LLP 4.8company rating

    Collections specialist job in Olde West Chester, OH

    Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in seventeen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collections specialist job in Hebron, KY

    BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 7d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Fairfield, OH?

The average collections specialist in Fairfield, OH earns between $24,000 and $41,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Fairfield, OH

$31,000

What are the biggest employers of Collections Specialists in Fairfield, OH?

The biggest employers of Collections Specialists in Fairfield, OH are:
  1. Frost Brown Todd
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