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Collections specialist jobs in Greenwood, IN

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  • Collection Specialist

    Hendricks Behavioral Hospital 3.4company rating

    Collections specialist job in Plainfield, IN

    Job Details Hendricks Behavioral Hospital - Plainfield, IN Full Time DayDescription JOIN OUR TEAM AS A COLLECTION SPECIALIST! MONTHLY OPPORTUNITY TO BONUS! Your Work Matters How will you make a difference? We are excited to announce an opening for the Collection Specialist at Hendricks Behavioral Hospital (HBH). This role is pivotal in our mission to provide exceptional psychiatric care. As the Collection Specialist is responsible for the timely follow-up and collection of payment including but not limited to third party payer receivables. This position is the main point of contact between the facility and third party payers to ensure maximum reimbursement is achieved and aging of receivables is minimized. Provide timely follow-up and accurate collection of third party payer receivables. Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol. Complete documentation of all collection activities in accounting system per departmental protocol. Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner. Identify and escalate issues to Business Office Manager in a timely manner. Complete a variety of clerical projects as assigned. Adhere to facility, department, corporate and standard policies and procedures. Attend all mandatory facility in-services and staff development activities as scheduled. Your Experience Matters What we're looking for: Education: High school graduate or equivalent preferred. Experience: A minimum of one (1) year of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment. Hospital experience highly preferred. Working knowledge and understanding of insurance rules and regulations is needed. Basic familiarity with MS Excel. Additional Skill Requirements: Excellent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long-term disability insurance Paid time off Paid Holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH). Compensation: This is a full-time role. The salary scale for this position is $23.00 to $26.00 per hour We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital. To learn more, please visit our website: ******************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals Maintaining Positive Attitude and Commitment To Service ____________________________________________________________ At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
    $23-26 hourly 60d ago
  • Early Stage Collections Specialist, I (11am to 8pm EST shift)

    Carrington Mortgage 4.5company rating

    Collections specialist job in Westfield, IN

    Come join our amazing team and work a hybrid schedule! The normal work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 12pm to 9pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower โ€œRequest for Mortgage Assistanceโ€ package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #L1-BS1
    $21.5-22.5 hourly Auto-Apply 60d+ ago
  • Customer Service

    Karen Lyles-Farmers Insurance Agency

    Collections specialist job in Indianapolis, IN

    Job Description Put your skills to better use. Karen Lyles-Farmers Insurance Agency in INDIANAPOLIS, Indiana, is looking for an individual with experience in the insurance industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as an account manager, we want to hear from you. Apply today! The pay range for this position is base plus commission and bonuses, based on prior experience. This base rate is combined with commission and bonuses, providing additional earning potential on top of the hourly wage. In this position, we expect a 40-hour work week, with flexible days to accommodate your schedule. However, working hours are from 8 AM to 5 PM, Monday through Friday are required. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Flexible Schedule Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Bonus Opportunities Appreciation Lunches and Outings Family Friendly-Family Focused Annual/Monthly Performance Review Paid Holidays Responsibilities Develop insurance quotes, make sales presentations, and close sales. Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Spelling and Grammar skills. Problem-Solving Capabilities. Property & Casualty License (desired, but not required)
    $25k-31k yearly est. 29d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Collections specialist job in Indianapolis, IN

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Marion County, Indiana. The ideal candidate will be located in Indianapolis with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 12:00pm - 8:00pm (with occassional afterhours Emergency Collections) Pay Range: $16.00 - $18.00 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
    $16-18 hourly 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Collections specialist job in Indianapolis, IN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 7.25 - 12.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.8 hourly Auto-Apply 60d+ ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Collections specialist job in Indianapolis, IN

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 27d ago
  • Credit & Collections Analyst

    Allegion

    Collections specialist job in Carmel, IN

    Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Credit & Collections Analyst-US Remote At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers. It is essential to build effective customer relationships and collaborate with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. This position may be required to perform credit reviews on existing customers and be able to spread and analyze financial statements and work with trade credit reports. Knowledge of risk mitigation tools such as forms of collateral and the bond and lien process are a plus. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner. What You Will Do: Must be able to prioritize work to achieve or exceed stated collection metrics. Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO. Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities. Proactively contact customers concerning collections of past due receivables. Provide phone support by handling incoming calls from sales offices and customers on a variety of items. Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel. Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to the existing program where warranted; exceptions are corrected and/or brought to the attention of Management. Prepares and recommends over line approval requests. Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames. Compiles all information necessary to comply with and complete reporting in a timely and efficient manner. Follows up on legal documentation required for a given customer account. Manage risk management for accounts & projects within a given level of authority once training is completed. Complete waivers of lien as required to obtain payment from customer Running Credit reports and calling for credit references as needed. Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit goals and objectives. As required, perform all other related functions & projects as assigned. Make decisions to hold & release orders based on credit line exposures and risk determination Create workout plans for financially distressed customers that mitigate loss exposure to Allegion What You Need to Succeed: BS/BA in Finance, Accounting, or other Business degree preferred. Equivalent work experience would be a possible alternative 2 - 5 years of related experience required. Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. Must exhibit a solid professional business image with a team player attitude. Ability to negotiate and effectively communicate judgment decisions required. Excellent written and oral communication skills required. Related work experiences with risk analysis and receivable collection a plus. Must be detail oriented and organized PC literacy required. Strong customer service and general office experience preferred. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, โ€œthis is your business, run with itโ€. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you โ€œbe safe, be healthyโ€ Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can โ€œserve others, not yourselfโ€ Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $67,900 to $120,100. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. ยฉ Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
    $67.9k-120.1k yearly Auto-Apply 12d ago
  • Credit & Collections Analyst

    Allegion Plc

    Collections specialist job in Carmel, IN

    Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Credit & Collections Analyst-US Remote At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers. It is essential to build effective customer relationships and collaborate with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. This position may be required to perform credit reviews on existing customers and be able to spread and analyze financial statements and work with trade credit reports. Knowledge of risk mitigation tools such as forms of collateral and the bond and lien process are a plus. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner. What You Will Do: * Must be able to prioritize work to achieve or exceed stated collection metrics. * Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO. * Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities. * Proactively contact customers concerning collections of past due receivables. * Provide phone support by handling incoming calls from sales offices and customers on a variety of items. * Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel. * Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to the existing program where warranted; exceptions are corrected and/or brought to the attention of Management. Prepares and recommends over line approval requests. * Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. * Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames. * Compiles all information necessary to comply with and complete reporting in a timely and efficient manner. * Follows up on legal documentation required for a given customer account. * Manage risk management for accounts & projects within a given level of authority once training is completed. * Complete waivers of lien as required to obtain payment from customer * Running Credit reports and calling for credit references as needed. * Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit goals and objectives. * As required, perform all other related functions & projects as assigned. * Make decisions to hold & release orders based on credit line exposures and risk determination * Create workout plans for financially distressed customers that mitigate loss exposure to Allegion What You Need to Succeed: * BS/BA in Finance, Accounting, or other Business degree preferred. Equivalent work experience would be a possible alternative * 2 - 5 years of related experience required. * Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. * Must exhibit a solid professional business image with a team player attitude. * Ability to negotiate and effectively communicate judgment decisions required. * Excellent written and oral communication skills required. * Related work experiences with risk analysis and receivable collection a plus. * Must be detail oriented and organized * PC literacy required. * Strong customer service and general office experience preferred. Why Work for Us? Allegion is a Great Place to Grow your Career if: * You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". * You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. * You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! * You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy" * Unlimited Paid Time Off * A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period * Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses * Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses * Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury * Life Insurance - Term life coverage with the option to purchase supplemental coverage * Tuition Reimbursement * Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. * The expected Total Compensation Range: $67,900 to $120,100. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
    $67.9k-120.1k yearly Auto-Apply 12d ago
  • Credit and Collections Analyst

    Delta Faucet Company of Tennessee

    Collections specialist job in Indianapolis, IN

    At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your role at Delta Faucet Accounts Receivable is the largest liquid asset of the company. This position is responsible for a group of customers and ensures that invoices are paid promptly, and invalid deductions are charged back to the customer. They are also responsible for payments recollected and issuing credits for valid inaccuracies. The individual will work with customers, sales agencies, sales, customer resource center & many other internal customers for problem resolution. The Credit and Collection Analyst reports to the Credit Analyst Manager. Responsibilities: Make collection calls and maintain follow-up on customers past due items. Research customer deductions and pursue repayment from customers if deductions are deemed invalid. Review, document and prepare (not including keypunching) credit memos as needed. Establish relationships with customers to help resolve issues in a positive manner. Work with customers to determine most efficient processes for both customers and Delta Faucet. Maintain customer profile and customer report card on key accounts using customer portal or other method. Meet with Customer Analysts on key or problem accounts to share information and discuss ideas. Maintain customer metrics on assigned accounts when reviewing with Credit Manager. Process and maintain records as required by law or as needed to ensure integrity required for financial records and auditors. Work with Rep Agencies and/or Sales Managers to resolve customer issues. Education/Experience/Skills/Knowledge: In path to receive a bachelor's degree. The successful candidate will possess excellent analytical and problem-solving skills as well as sound math skills and a basic understanding of accounting. Proficiency in Microsoft Office products, especially Word and Excel is needed. Must be able to manage multiple priorities and possess excellent written and verbal communication skills. Why Join Us? At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization. Here are some of the benefits we offer for your personal and professional growth: Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company. Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe. Company: Delta Faucet CompanyFull time Hiring Range: $49,500.00 - $77,660.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. Delta Faucet Company (the โ€œCompanyโ€) is an equal opportunity employer and we strive to employ the most qualified individuals for every position . The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish
    $49.5k-77.7k yearly Auto-Apply 17d ago
  • Collections Specialist

    Openlane

    Collections specialist job in Carmel, IN

    Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that โ€œpassion is our superpowerโ€ and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: AFC is seeking an individual who elevates relationships while assisting the Collection Managers and Remarketing Department in delivering our financial services to customers (branch managers) at designated auctions and typically within a specific geographic area. They will have the passion and vision to handle multiple items at once such as reporting, data entry, completing reports and account reviews, preparing demand letters to the increasing number of customers and by expanding the volume of business with existing customers. The core job functions of a Collections Administrative Assistant include, provide daily support to multiple Collection Managers and corporate risk prevention personnel. They must develop competence in the technical aspects of loan processing (floorplanning). You Are: Focused on Elevating Relationships: you believe integrity and honesty build long lasting relationships; connecting deeply with your customers, celebrating their wins, and supporting them through their struggles. : you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. Vision-Driven: you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. Dedicated: you have an unwavering โ€œpeople-firstโ€ commitment to ensure success and provide support to your customers and team. You Will: Be dedicated to you using leadership, management skill, creativity, business development, and available resources to assist the Collections Manager in achieving financial and non-financial goals of the Branch Develop a thorough understanding of AFC policies, processes and procedures relative to business development, loan processing, collections, expense control, and staff development Understand the applicable laws and codes for their assigned geographic area and ensures the Branch operates in compliance with them Use spreadsheet and other automated or manual processes to prepare required documentation and reports Utilize all available Customer Relationship Management tools and work queue task assignments to maintain a history of the dealer Prepare account file reviews and UCC searches, demand and default letters to borrowers and/or third party financial institutes Research Buyer in ordinary Course Claims provide assistance and results the the Risk mangers Report incidents to insurance companies, keeping information protected Maintain client files and contact information, formulate reports as needed Maintain Title files for all Written off accounts Manage forbearance log and payments, analyze and report on loan information Prepare Back Ground Checks for Recovery Prepare Case files for Law Suits Provide Scheduling and backup assistance to the Inventory Audit Team as needed Prepare Executive Summary reports weekly for the AFC Leadership Team Draft and distribute training material as needed by the various risk teams Perform other duties as assigned Must Have's: High School Diploma Two (2) to Four (4) years experience in the automotive or financial services industry A valid driver's license Willingness to travel locally to support our customer base Attention to detail and ability to prioritize and stay organized Nice to Have's: Associates or Bachelors degree in business administration, or finance is preferred Experience with Microsoft Suite and CRM familiarity Experience with administrative duties (i.e. written communication, verbal communication, scheduling, filing, preparing documents, etc.) Sound like a match? Apply Now - We can't wait to hear from you!
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Credit and Collections Analyst

    Dawar Consulting

    Collections specialist job in Indianapolis, IN

    Our client, a world leader in diagnostics and life sciences, is looking for a "Credit and Collections Analyst" based out of Indianapolis, IN(Hybrid). Job Duration: Long Term Contract (Possibility Of Extension) Pay Rate : $32/hr on W2 Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K The arrival hours are between 7:30 a.m. - 8:30 a.m. to 5 p.m. (Will work 8 hours with a minimum 30 minute lunch) There may be workshops or training that will require you to be onsite . 3 days a week on-campus. Wednesday is our core day plus two additional days. Also, the weeks when there are holidays the schedule on-campus is TBD Leveraging data to drive business decisions, supporting customer relations, and enhancing operational efficiency. Responsibilities: Take responsibility for all account receivables by setting collection priorities within the assigned portfolio to achieve or exceed stated collection metrics under minimal supervision. Proactively confers with customers via telephone calls and emails in an attempt to determine the reason for overdue payment and secure payment. Records information about the customer and status of collection efforts in SAP and/or other approved software. Researches and identifies payment discrepancies, reconciles accounts, and logs disputed items. Deliver difficult and complex messages, while maintaining relationships. Manage daily order releases and escalate held orders as necessary per credit policy to resolve payment issues. Analyze Customer's financial data to ensure the proper valuation of default and collections risk as well as proper exposure aggregation. Underwrite customer's credit limits and approve new equipment opportunities. Qualifications: Bachelor's degree in Finance, Business Administration, Economics, or related field or related experience. Experience with SAP ERP system preferred. Credit and collections experience. Experience with Microsoft software with intermediate Excel skills. If interested, please send us your updated resume at hr@dawarconsulting.com/***************************
    $32 hourly Easy Apply 60d+ ago
  • Warehouse Accounts Receivable Specialist

    Ta Dispatch

    Collections specialist job in Greenwood, IN

    At TA Services, we don't just move freight - we move business forward. Since 1986, we've been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics. What sets us apart? Our people! At TA, culture isn't an afterthought - it's a competitive advantage. We're intentional about building a workplace where you're supported, challenged, and equipped to grow. From day one, you'll get the tools, training, and trust to unlock your full potential. We believe when the right people live the right values, there's no limit to what we can achieve. If you're driven, collaborative, and ready to win, you'll fit right in. Here's what drives us: People First - We lead with care, connection, and respect. Service - Our customers, carrier partners, and team members deserve nothing less than excellence. Safety - Built into every move we make. Results - High standards. Real outcomes. Innovation - We push boundaries and never settle. Sound like the kind of team you want to be part of? Let's take a closer look at the role. Job Description The Warehouse Division Accounts Receivable (AR) Specialist is responsible for managing warehouse billing processes, ensuring the timely collection of customer payments, and maintaining accurate records of all transactions. The role involves collaborating with internal teams such as operations and sales to resolve payment issues and ensure smooth billing. A key part of the role is building and maintaining strong relationships with customers to facilitate timely payments while adhering to company standards and customer-specific requirements. Shift Full-time, Monday-Friday standard business hours Key Responsibilities Review and process billing for customer accounts, ensuring all required documentation is present, accurate, and timely (e.g., invoices, customer required documentation, etc.).: Monitor accounts receivable aging reports and follow up with customers regarding past due invoices. Address payment discrepancies and work with internal teams (e.g., operations and account management) to resolve any issues related to billing and documentation. Prepare, submit, and present AR reports, tracking collections and payment statuses. Update and maintain customer records in accounting software (e.g., McLeod), including payment terms and account details. Process write-offs, credit memos, and adjustments as needed in collaboration with operations teams. Work Environment: Fast-paced, team-oriented logistics office setting. Frequent use of computer systems, email, and phone communication. Qualifications Education & Qualifications High school diploma or equivalent required. Relevant experience in accounts receivable, or billing within a warehouse setting. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Familiarity with accounting and ERP systems such as McLeod is advantageous. Strong communication skills for engaging with both customers and internal teams. Ability to build and maintain professional relationships with customers to ensure timely payment of invoices. Additional Information Pay/Benefits/Perks $22 - $24 Hourly Accrue up to five days PTO in first year Two weeks vacation plus one week PTO accrue on first anniversary Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program All your information will be kept confidential according to EEO guidelines.
    $22-24 hourly 9d ago
  • Credit and Collections Analyst

    Partnered Staffing

    Collections specialist job in Indianapolis, IN

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client in Indianapolis, IN, is looking for a Credit Analyst, capable of working in a fast paced environment . This is a contract to hire position, Monday - Friday 1st shift. Job duties and responsibilities include: Preparation of collections/settlement agreement/payment arrangement letters that can be used to collect outstanding receivables for the Patient Accounts Receivable book of business. Proactively monitor and identify concerns with the receivable that could be masking a client issue. Ability to recognize and address opportunities to improve the accounts receivable/collection process. Job Requirements: 2 years experience in high volume billing and collections Knowledge of PBM/healthcare a plus Knowledge of insurance claims procedures a plus (EOBs, denial codes). Customer service, technical, analytical and good communication skills required Strong business and organizational skills Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines Proficient knowledge MS Excel, MS Word. Additional Information Instructions :Please call 715-446-1755 for more information on how to apply! Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans
    $40k-59k yearly est. 60d+ ago
  • Collections Representative

    Global Channel Management

    Collections specialist job in Indianapolis, IN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment. Collections Representative requires: Minimum of 5 years accounting and collections experience Minimum of 5 years of customer service experience Previous commercial collection experience required Previous experience with reconciling complex accounts with multiple locations Progressive related experience with commercial collections in a B2B environment Results driven and takes initiative Proven ability to decrease complex portfolio by 35-40% monthly Extensive research and skip tracing skills Collections Representative duties: Proven ability to decrease complex portfolio by 35-40% monthly Manages assigned portfolio of delinquent accounts through relationship building and the . Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.) Handles complex account reconciliation and balancing concerns by researching account inquiries Additional Information $18/hr 6 MONTHS
    $18 hourly 14h ago
  • Collections Representative

    Inotiv

    Collections specialist job in Indianapolis, IN

    Detail-oriented and results-driven professional seeking an Accounts Receivable Collector position to leverage strong communication skills, financial acumen, and a proven track record of successfully managing collections processes to optimize cash flow and reduce outstanding receivables. Manage a portfolio of 100+ accounts, collecting and outstanding receivables and reducing delinquency rates. * Contact clients via phone, email, and written correspondence to secure timely payments and resolve billing disputes. * Negotiate payment plans with delinquent accounts and achieving success rate in recovering overdue balances. * Prepare detailed reports on account statuses, aging reports, and collection activities for management review. * Collaborate with sales and customer service teams to ensure accurate billing and client satisfaction. * Maintain compliance with company policies and applicable regulations. * Process and track incoming payments, ensuring accurate application to customer accounts. * Conduct account reconciliations and resolved discrepancies, improving accuracy. * Assist in generating invoices and statements, ensuring timely delivery to clients. * Handle high-volume customer inquiries related to billing, payments, and account statuses. * Resolvclient issues promptly and maintain a high customer satisfaction rate. * Support accounts receivable team by identifying and escalating delinquent accounts for further action. * Document all interactions in CRM systems to ensure accurate tracking of customer communications. Degree, e.g., Associate's or Bachelor's in Accounting, Finance, or Business Administration 2 plus years of experience in accounts receivable, collections, and financial operations. * Skilled in negotiating payment plans, resolving disputes, and maintaining positive client relationships. * Proficient in accounting software such as [QuickBooks, Microsoft, Oracle, etc.] and Microsoft Office Suite. * Strong analytical skills with a focus on reducing delinquency rates and improving collection efficiency. * Adept at working under pressure to meet deadlines and achieve departmental goals. * This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person's relevant experience and/or education level. Inotiv is a growing contemporary drug discovery and development company where we "Play to Win" in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There's an opportunity for everyone at all phases of a career, each individual's unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people's lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world. Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more! Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.
    $25k-32k yearly est. Auto-Apply 12d ago
  • Accounts Receivable Coordinator

    Airtron

    Collections specialist job in Indianapolis, IN

    The Operations & Agreement Support Coordinator is responsible for managing the end-to-end lifecycle of customer agreements, ensuring accurate billing, contract renewals, and resolution of payment issues. This role supports both internal teams and customers by maintaining operational flow, managing shared inbox requests, and ensuring data integrity across systems. Essential Duties/Responsibilities: Agreement Lifecycle Management ยท Process new customer orders by verifying service addresses, checking for existing agreements, and importing data into existing ERP. ยท Generate initial invoices and configure recurring payments. ยท Ensure services are accurately added to each agreement. Contract Renewals ยท Manage renewal processes for service agreements. ยท Aged AR Review & Non-Payment Cancellations ยท Investigate unmatched records and reconcile payment errors. ยท Cancel contracts for accounts in 91-120+ day delinquency. ยท Address annual pay customers in 61-90-day delinquency. ยท Create invoices or credit memos for incorrectly renewed contracts. Collections and Payment Resolutions (perhaps a separate position) ยท Monitor subscriptions failed payments and generate weekly decline reports. ยท Conduct outreach via phone and email to resolve payment issues. ยท Place accounts on administrative hold when necessary. ยท Collaborate with collections team on aged AR outreach and recovery. ยท Manage ACH declines and credit card chargebacks per SOP. * Other duties as assigned Working Conditions: Onsite Open office environment. Some overtime required as special projects arise. Minimum Requirements: High school diploma/GED 2+ years of experience in operations, billing, or administrative support. Strong attention to detail and ability to manage complex workflows with accuracy. Proficiency in Microsoft Suite, Word, Excel, and Outlook, ERP and CRM tools. Excellent communication and customer service skills, both verbal and written. Ability to collaborate across departments and functions of the business. Strong organizational and time management skills. Preferred Qualifications: Call center experience Collections experience Sales experience Additional Knowledge, Skills and Abilities: Customer service mindset with both internal and external customers. ยท Demonstrated ability to learn industry, company, product or technical knowledge and effectively convey that knowledge to customers. Ability to work independently and as part of a team Strong work ethic Capable of making good judgments/decisions ยท Strong interpersonal communication and collaboration skills, with all levels of the organization Able to work in a fast-paced, high-pressure environment Proactive mindset Strong organizational skills, attention to detail and the ability to multi-task Ability to build positive relationships with customers, both internal and external Willingness and ability to work collaboratively with all levels of the organization Safety mindset and acceptance of a safety culture Physical Requirements: Must be able to lift/move up to 10 pounds frequently Must be able to drive and operate a motorized passenger vehicle Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots Must be able to adhere to long periods of standing, walking or sitting Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception Ability to express or exchange ideas by means of the spoken word to impart oral information to others Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $30k-38k yearly est. Auto-Apply 24d ago
  • Accounts Receivable

    Indiana Nephrology and Internal Medicine

    Collections specialist job in Indianapolis, IN

    Indiana Nephrology & Internal Medicine is one of the region's largest groups of physicians specializing in the care of patients with kidney disease. Our company is dynamic, growing, and looking for an enthusiast and energetic candidate to add to the team. We is seeking an experienced Accounts Receivable Representative. The A/R Representative, under the supervision of the Revenue Cycle Manager, will be responsible for assisting the revenue cycle team by performing one or more aspects of routine physician revenue cycle billing. Communicate and work with our various locations, patients, payers and other external entities to obtain the necessary information to process claims, collect cash and reduce AR. INTERVIEWING & ACCEPTING APPLICATIONS NOW Location: N. Meridian Street, Indianapolis, IN Hours: 8:00am-4:30pm Pay: Negotiable In this position the A/R Representative will review accounts for assigned payers in order to reduce account receivables and enhance cash flow. This position is responsible for all aspects of electronic or paper claim submission. The incumbent assumes responsibility for following proper insurance processes, timely follow-up and resolution of accounts and provides feedback to management when internal problems resulting in nonpayment or claims are detected. Reports compliance issues from daily account review/payer information to management.
    $30k-38k yearly est. 60d+ ago
  • Accounts Receivable Specialist ** MUST HAVE CONSTRUCTION EXPERIENCE **

    619 Recruiting

    Collections specialist job in Noblesville, IN

    Job Type: Temp-to-Hire About Our Client: Our client, a leading company in the construction industry, is seeking a detail-oriented and experienced Accounts Receivable Specialist to join their dynamic finance team. This temp-to-hire opportunity offers the chance to contribute to a fast-paced organization with the potential for a permanent role based on performance. Job Summary: The Accounts Receivable Specialist will be responsible for managing the accounts receivable processes, ensuring timely and accurate invoicing, collections, and financial reporting specific to the construction industry. The ideal candidate will have a strong background in accounts receivable, with mandatory experience in construction-related financial operations. Key Responsibilities: Process and generate invoices for construction projects, ensuring accuracy and compliance with contract terms. Monitor and manage accounts receivable aging reports, following up on overdue accounts to ensure timely collections. Reconcile customer accounts and resolve discrepancies or billing disputes promptly. Collaborate with project managers and other departments to verify project billing details, including change orders and progress payments. Maintain accurate records of payments, credits, and adjustments in the accounting system. Prepare and distribute regular AR reports to management, highlighting key metrics and outstanding balances. Ensure compliance with construction industry-specific billing practices, such as AIA billing, lien waivers, and retainage. Assist with month-end close processes, including account reconciliations and financial reporting. Provide excellent customer service to clients, addressing inquiries related to invoices and payments. Support other accounting and administrative tasks as needed. Qualifications: Mandatory: Minimum of 2-3 years of accounts receivable experience in the construction industry. Strong understanding of construction billing processes, including AIA forms, progress billing, retainage, and lien waivers. Proficiency in accounting software (e.g., QuickBooks, Sage, or construction-specific platforms like Procore or Viewpoint). Excellent attention to detail and organizational skills. Strong communication and interpersonal skills for interacting with clients and internal teams. Ability to prioritize and manage multiple tasks in a fast-paced environment. Knowledge of general accounting principles and practices. High school diploma or equivalent required; Associate s or Bachelor s degree in Accounting, Finance, or related field preferred.
    $30k-38k yearly est. 14d ago
  • Mobile Collections Specialist

    Cordant Health Solutions 4.2company rating

    Collections specialist job in Columbus, IN

    We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Bartholomew County, Indiana. The ideal candidate will be located in Columbus with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16.00 - $18.00 **Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
    $16-18 hourly 60d+ ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Indianapolis, IN

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 34d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Greenwood, IN?

The average collections specialist in Greenwood, IN earns between $24,000 and $41,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Greenwood, IN

$32,000
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