Collections specialist jobs in Waltham, MA - 520 jobs
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Collections Specialist
Accounts Receivable Specialist
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Credit And Collections Analyst
Senior Collection Specialist
Collection Supervisor
Invoicing Specialist
Licensing & Invoicing Specialist - SaaS Company
Daley and Associates, LLC 4.5
Collections specialist job in Boston, MA
Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment.
This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST).
Responsibilities:
• Review and process incoming orders for software trials, new license purchases, renewals, and professional services.
• Provide backup order review support to the EMEA region as needed.
• Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers.
• Validate customer license entitlement terms and invoicing data within Salesforce.
• Facilitate license exchanges and returns.
• Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution.
• Identify and escalate potential contractual or compliance risks.
• Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures.
• Contribute to product packaging and fulfillment configuration from concept to back-end implementation.
• Post sales orders and send invoices to customers.
• Support management's collection efforts for aged receivables and monitor accounts with collection risk.
• Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders.
Qualifications:
• 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting.
• Experience in the enterprise software industry (SaaS or on-premise) preferred.
• Familiarity with basic contract terminology is a plus.
• Some post-secondary education preferred, or equivalent combination of education and experience.
• Strong customer service orientation, professionalism, and communication skills.
• Excellent business judgment, critical thinking, and problem-solving abilities.
• Ability to work independently in a fast-paced environment while collaborating across teams and time zones.
• Experience using Salesforce CRM required; Sage Intacct a plus.
• Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively.
For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
$30-36 hourly 4d ago
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Billing Coordinator
SDL Search Partners 4.6
Collections specialist job in Boston, MA
SDL is partnering with a professional services firm seeking a detail-oriented and proactive Billing Coordinator to join our finance team. This is a key role responsible for supporting the full billing cycle, ensuring accuracy, timeliness, and compliance with client agreements. The ideal candidate will be a strong communicator with a solid foundation in accounting and a keen eye for detail. This role offers a hybrid work schedule, and tons of growth opportunity!
Key Responsibilities:
Prepare, review, and issue client invoices in accordance with contract terms and billing schedules
Collaborate with project managers and client service teams to gather necessary billing data, including time entries, expenses, and deliverables
Monitor billing activity to ensure accuracy, completeness, and timely processing
Identify and resolve billing discrepancies or issues in coordination with internal teams and clients
Maintain accurate records of client billing information and support month-end close processes
Assist with accounts receivable tracking and follow-up on outstanding balances
Support ad hoc financial reporting and special projects as assigned
Qualifications:
Bachelors degree in Accounting, Finance, or a related field
Minimum of 1 year of experience in operational accounting and/or billing, preferably in a professional services or client-facing environment
Strong understanding of basic accounting principles and billing processes
Excellent organizational skills with a high level of accuracy and attention to detail
Proficiency in Microsoft Excel
Strong interpersonal and communication skills, with the ability to work collaboratively across departments and with clients
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital.
Essential Functions:
-Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances.
-Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims.
-Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances.
-Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives.
-Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission.
-Assist patients in understanding their medical bills, insurance coverage, and payment options.
-Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies.
Justification
Justification
MGB Enterprise is hiring an exceptional Customer Service Professional for our Team!
Qualifications
High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred
Collections Experience 1-2 years preferred
Knowledge, Skills and Abilities
Knowledge of medical billing processes, insurance claim submission, and reimbursement principles.
Familiarity with insurance plans, government programs, and their billing requirements.
Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues.
Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances.
Attention to detail and accuracy in recording collection activities and maintaining documentatio
Additional Job Details (if applicable)
Working Conditions Required
Monday through Friday, 8:00am to 4:30 pm ET schedule
Quiet, secure, stable, compliant work station required
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.8 hourly Auto-Apply 43d ago
Collections Specialist II
Rockland Federal Credit Union 3.8
Collections specialist job in Canton, MA
Rockland Federal Credit Union (RFCU) is searching for a CollectionsSpecialist II. Reporting to the Collections Manager, the CollectionsSpecialist performs a variety of duties to ensure effective operations of the Collections department, performing all tasks in accordance with regulatory standards and Credit Union policies and procedures.
Key Responsibilities:
* Coordinates the repossession process, assigns vehicles for repossession in accordance with the state specific repossession guidelines, locates the nearest auction facility and expedites the delivery of the vehicle to auction.
* Maintains the Repossession Pipeline Report, with milestone dates, (cancellation date, repossession date, date vehicle is moved to auction, floor price, sale amount and sale date, calculates deficiency/surplus amounts after the sale.
* Communicates with repossession agencies and vendors, coordinating the disposition of repossessed vehicles from pickup to sale at auction. Select auction site and conveys delivery information to repossession company, ensuring vehicle delivery.
* Orders and tracks vehicle titles throughout the repossession and sale process.
* Cancels Gap and Warranty on vehicles sold at auction, tracks cancellations to ensure prompt receipt of rebated funds.
* Prepares and mails Notices of Deficiency/Surplus Balance to the member after the sale of the asset.
* Contacts insurance agencies to facilitating insurance proceeds for total losses.
* Collects on past due excise tax payments and toll violations on Leased vehicles
* Prepares report for management on repossession status on accounts, identifying lags or inefficiencies in the current process and recommend improvements if needed.
* Communicates fees associated with repossession to the Collections team to aid in negotiating a vehicle's redeemable amount to members.
* Processes accounts approved for charge off. Drafts charge off letters, completes checklist for Board approval. Prepares and maintains charge off spreadsheet.
* Performs recovery activity on assigned charged off accounts, working with members to secure payments or payment agreements. Track and processes recovery payments and updates collection system notes.
* Responds to inquiries from members relative to their loan/account. Research and corrects errors on delinquent loans.
Qualifications:
* High school diploma or equivalent.
* 3+ years collections experience required, preferably in a credit union environment.
* Strong oral and written communication skills with the ability to effectively communicate with members and staff at all levels of the organization.
* Good technical skills with proficiency in MS Office (Word, Excel, Outlook) with the ability to learn and implement new systems.
* Good organization skills with the ability to handle multiple tasks while meeting established deadlines in a fast-paced, high volume call center environment, meeting established deadlines.
* Solid understanding of State and Federal regulations related to collections laws (i.e. Fair Debt Collection Act, Fair Debt Reporting Act) and State and Federal bankruptcy laws.
* Demonstrated skills in member service, dispute resolution and negotiation.
Work Schedule and Benefits
As a CollectionsSpecialist II, you will work a 40-hour full-time schedule Monday through Friday with a rotating Saturday every 6-8 weeks.
RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.
Are you ready to apply?
If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.
Apply today and join our team!
In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $26.40 - $33.00, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.
Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Monday through Friday 8:30am - 5:00pm
$26.4-33 hourly 28d ago
Billing Coordinator
Car Gurus 4.2
Collections specialist job in Boston, MA
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience.
Key Responsibilities
* Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls.
* Provide timely, accurate, and professional responses while meeting individual and team service level expectations.
* Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments.
* Create credits and update customer account balances in accordance with internal approval policies.
* Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience.
* Maintain accurate and up-to-date customer account information within financial systems.
* Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience.
* Support additional administrative and operational tasks as needed to support the Finance Operations team.
Qualifications
* 1-3 years of experience in customer support, billing, accounts receivable, or a related role.
* Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
* Strong customer service mindset with excellent written and verbal communication skills.
* High attention to detail and the ability to manage multiple customer requests in a fast-paced environment.
* Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism.
* Eagerness to learn new systems and processes, with a proactive and dependable work style.
* Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$43,000-$54,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
$43k-54k yearly 28d ago
Collection Specialist
Nova Biomedical 4.6
Collections specialist job in Waltham, MA
Job Description
Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
About the company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore what's next with us at novabiomedical.com or aicompanies.com
About the role
The CollectionSpecialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers.
If you're passionate about account collections and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today!
What you'll do
Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily
Establishes payment plans for customers
Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit
Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments
Monthly Cash Forecast
What we are looking for in you
SAP experience preferred
Epicor experience preferred
Intermediate Computer skills (Excel & Word)
Epicor experience also preferred
Credit & Collection experience
Customer Service skills
Problem solving skills
High School Diploma, some college preferred
3-5-year collection experience
Physical Requirements for this role include:
Typical office environment.
Ability to remain in a stationary position, often standing or sitting for prolonged periods.
Alternating between standing.
May require occasional lifting/carrying up to 20 pounds.
Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers.
Near visual acuity to work on a computer monitor for extended periods.
The full list of physical requirements for this role is available upon request.
Why work for Nova Biomedical
Flexible Medical, Dental, & Vision Coverage
Competitive 401k company match
Bonus Program, Generous PTO and paid holidays
Generous Tuition reimbursement
Hybrid and flexible work arrangements (job specific)
Professional development, engagement and events
Company marketplace for lunch and snacks! (location specific)
Company subsidized cafeteria (Waltham)
Work Location: On-site in Waltham, on site at Norwood site location as needed
Schedule/Hours: Monday to Friday, 8:30am - 5pm
Targeted Salary Range: $72,500
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Privacy policy
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$72.5k yearly 25d ago
Patient Accounts Billing Representative
Greater Lawrence Family Health Center 3.9
Collections specialist job in Methuen Town, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement.
Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service.
Prepares claim data according to department and payer regulations in order to produce a “clean” claim.
Prepares, reviews and transmits claims timely to payers, works EDI rejections.
Posts charges, payments and denials in practice management system accurately.
Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor.
Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction.
Processes insurance and patient refunds as necessary.
Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate.
Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch.
Qualifications:
1-2 years of medical billing experience, or medical billing certification
Knowledge of CPT, ICD10 coding and compliance preferred.
Familiar with Medical terminology
Combination of education and equivalent experience will be considered.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
$39k-44k yearly est. 48d ago
Credit Analysts / Collections Specialist
Collabera 4.5
Collections specialist job in Smithfield, RI
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
In need of a Credit Analysts having wholesale/commercial collections is key, but willing to consider candidates with Consumer Collections experience.
We are NOT in need of Accounts Payable Specialist, nor Accountants, but someone who has worked with Collections dealing with products. This is not someone who has worked in banking, insurance, or the medical industry but someone who can work with customers/clients dealing with collections on products.
RESPONSIBILITIES
• Will be completing collections calls
• Deduction resolution
• Interfacing with customers
• Interfacing with Sales and Customer Service
• Portfolio Management
• Interfacing with Cash Application Team in Mexico
• Completing Reconciliations
• Will utilize Excel to create statements and files from SAP
• Excel is a MUST and SAP is highly preferred
• Looking for someone having 3-5 years experience.
• Needed ASAP
Qualifications
“HIGH SCHOOL DIPLOMA/GED REQUIRED. MUST BE VERIFIED THROUGH THE INSTITUTION OR A COPY OF THE CERTIFICATE MUST BE ON FILE”
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-92k yearly est. 60d+ ago
Collections Specialist
Harry R Feldman
Collections specialist job in Boston, MA
The CollectionsSpecialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to
make a positive impact on results.
As a key member of our team, the CollectionsSpecialist is expected to uphold the company's
core values of trust, respect, accountability, humility, health, and leadership. This includes
demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking
responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading
by example to contribute positively to the overall culture and success of the company
$36k-55k yearly est. 60d+ ago
Supervisor, Patient Registration
Neighborhealth Corporation
Collections specialist job in Boston, MA
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Registration
All Locations:
10 Gove Street - Taylor Building
Position Summary:
The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR's /PAC's and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process.
Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs.
Essential Duties & Responsibilities
Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry
Implement and maintain registration standards, policies and procedures in conjunction with the Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification
Act as a resource and role model to staff, and provide an expert knowledge base
Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director of the Pediatric department .
Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments
Address issues and problems as they arise
Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed
Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and training for all registration staff and any other staff performing a registration function
Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff
Assist in the facilitation the completion and continuous updates of the Registration Policy & Procedure manual and all related tools to improve and enhance PAR's & PAC's access of up to date, practical, user-friendly written information and on-line resources
In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts
Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed
Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB's , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms
The ability to maintain Templates
Maintain cash handling in accordance with department and health center policies and procedures
Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes
Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage
Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance
Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas
Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics.
Check's DAR daily for Behavioral Health & Nutrition encounters to be certain they are check out to the appropriate insurance for completion
EDUCATION:
High School graduate or equivalent
EXPERIENCE:
Minimum of 3 to 5 years supervisory experience
Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed
Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus
Minimum of 3 to 5 years work experience in a health care or customer service environment
Bilingual in English/spanish is highly preferred
SKILLS/ABILITIES:
Strong leadership, initiative, and supervisory skills
Exceptional customer service and problem solving skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Awareness and appreciation of the continuous improvement processes
Strong computer skills
Awareness of state of the art technology to solve operational issues
Analytical skills necessary to review reports and identify trends/issues
Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously
PAY RANGE:
$54,080 up to $ 81,120 depending on experience
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
$54.1k-81.1k yearly 3d ago
Collections Specialist
QT Group 4.6
Collections specialist job in Boston, MA
About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts.
About the Role
We are looking for a self-driven Finance / CollectionsSpecialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA.
What You'll Do
Collection of Past Due Invoices (40%)
* Monitor accounts to identify past due invoices on daily basis
* Contact customers regarding past due invoices following a multi-step process and schedule
* Update collection notes in Salesforce
* Report on collection activity and accounts receivable status
* Provide supporting documentation related to the past due invoices
* Occasionally assist with international collections
* Work with third party collection agencies when needed
Customer Sales and Use Tax Compliance (40%)
* Communicate with customers regarding their disposition on state sales and use tax disposition
* Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.)
* Update and maintain sales and use tax status in Avalara system
* Monitor for expiring documentation and obtaining updated documents
Other Administrative Functions (20%)
Assist with Customer Information Forms
* Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc.
* Work with other departments and subject matter experts to answer technical specific questions
Assist with responding to customer cases in Salesforce and via email
* Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc.
Back up for order processing and invoicing
* Process orders through Salesforce order processing system
* Submit invoices according to purchase order instructions (email, postal mail, supplier web portal)
What You Bring to the Table
* 5+ years' experience in a fast-paced administrative environment
* 2+ years of accounts receivable and collections experience ideally within a software company
* Organized and ability to prioritize and multi-task
* Experience with Microsoft programs (Excel, Word, Outlook, Teams)
* Experience with Salesforce and NetSuite is required
* Experience with Avalara is a strong plus
* Strong written and verbal communication skills
* Ability to work independently as well as part of a group
The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.
We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.
Pay range for this position is
$88,000-$132,000 USD
Are You Our Next Qtie?
We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are.
* Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too.
* Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context.
* Opportunities to Grow
Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go.
* Inclusive by Design
You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected.
* Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are.
Show Up as Yourself at Qt
At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are.
We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself.
About Qt
Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.
Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit *********
Candidate privacy notice
$38k-51k yearly est. 38d ago
Collections Specialist
Double E Company 4.3
Collections specialist job in West Bridgewater, MA
Full-time Description
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The CollectionsSpecialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The CollectionsSpecialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines
Salary Description starting at $30 an hour
$30 hourly 4d ago
R02479 Sr. Collections Specialist
Goodwin Procter 4.9
Collections specialist job in Boston, MA
Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the “Best Business Team” by
The American Lawyer
.
As the Sr. CollectionSpecialist, you will develop strong working relationships with assigned Partners in order to provide best in class customer service support for all related client collection needs. Assists in credit and collections activities to ensure monies owed to the firm are received in a timely manner while maintaining positive relationships with the firm's internal and external clients. Ability to keep up with a fast-paced environment with keen insight in prioritizing in order to achieve firm collections targets and goals.
What You'll Do:
• Assist in managing day-to-day collections operations for assigned partners.
• Identify problems or issues in processes and implement solutions bringing bottom line results.
• Interface with varying levels of management, clients and staff.
• Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment.
• Interact and support billing attorneys and partners to review the status of unpaid bills.
• Direct contact with clients regarding past-due accounts and invoices as requested by the respective billing attorney.
• Monitor payment arrangements to ensure compliance with payment terms.
• Partners with billing representative to ensure appropriate collections follow-up.
• Generate and distribute monthly Client Reminder Statements to ensure that the statements are sent to clients in a timely manner.
• Research and monitor unapplied payments; responsible for processing client refunds when applicable.
• Promptly responds to client inquiries regarding past due balances.
• Assists with providing back-up for client audit letter responses as necessary.
• Conduct credit review analyses on clients as needed.
• Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters.
• Assume additional responsibilities as necessary
Who You Are:
• Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the Firm, including Business Unit Leaders, Directors and Chiefs.
• Strong writing skills necessary.
• Ability to provide high level of customer service in a fast-paced environment.
• Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.
• Ability to understand, adhere to, enforce and apply department policies and procedures
• Proficiency in MS Office. Strong knowledge of Excel preferred.
• A minimum of 3-5 years' experience with financial/billing software packages and Finance/Accounting organizational operations. “Aderant Expert” Billing System experience preferred.
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.
This position is eligible for overtime: Yes
$51k-63k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Cataldo Ambulance Business Trust 4.1
Collections specialist job in Somerville, MA
The CollectionSpecialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
CollectionsSpecialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
CollectionsSpecialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
$35k-41k yearly est. Auto-Apply 30d ago
Medical Collections Specialist
Kabafusion
Collections specialist job in Lexington, MA
Come join an exciting and innovative company that puts the “care” back in healthcare!
Why do Medical CollectionsSpecialists want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn't matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing that you have made a difference.
About us:
What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder KabaFusion is the industry leader in home infusion.
About the role:
As a Medical CollectionsSpecialist, you are responsible for managing and resolving outstanding patient accounts and insurance claims. This involves contacting insurance companies to collect payments, verifying billing information, and ensuring compliance with healthcare regulations.
Please note, this position is fully onsite at our office located in Lexington, MA. We offer The Grid shuttle bus service between the MBTA Alewife Station and our Lexington office.
Essential Duties & Responsibilities:
Ensure all collections processes comply with regulatory requirements for government, commercial health plans, and medical group payors.
Oversee accurate and timely billing, confirm correct coding and unit documentation based on payor and therapy type.
Verify all payor-specific requirements are met before submitting claims electronically.
Resolve claim issues by conducting timely follow-ups utilizing payor remittance advice and correspondence.
Confirm required authorizations and medical documentation are included with claim submissions as well as appeals.
Ensure claims are processed and reimbursed fully in accordance with contractual agreements.
Accurately book revenue in alignment with managed care contracts.
Conduct collections calls to payors and/or patients promptly and professionally.
Maintain HIPAA compliance and safeguard patient health information in accordance with company policy.
Responsible for achieving daily productivity targets and support timely completion of monthly financial deadlines.
As a Medical CollectionsSpecialist, you bring:
High school diploma or equivalent
Knowledge of HCPC, CPT, and ICD-10 codes
1+ year of experience working with insurance payors (billing or collections)
Our Benefits:
Benefits start on your 1
st
day of employment.
401k w 4% match - no waiting or vesting period
PTO / Floating Holidays / Paid Holidays
Company paid life insurance and short-term disability
Employee Assistance programs to help with mental health / wellness
Learning & Development Programs
Perks… includes discounts on travel, cell phone, clothing and more…
Generous employee referral program
KabaFusion is a mission driven company with a focus on innovation and patient care so, as a healthcare professional, if that sounds like something you want to be a part of, then look no further.
$36k-44k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Accountant
Advocates 4.4
Collections specialist job in Framingham, MA
Salary $50,000-$58,000
The Accounts Receivable Accountant is responsible for the accurate and timely billing of contracts, including cost reimbursement contracts, and other fiscal analysis.
Minimum Education Required Bachelor's Degree Responsibilities
Prepare and invoice cost reimbursement and unit rate contracts for both state and federally funded programs.
Prepare and invoice non-state contracts with affiliates and revenue sources.
Follow proper invoicing and billing procedures as designated by each contract's varying requirements.
Calculate and invoice service fees and reimbursements due from individuals supported.
Apply cash deposits and applications, credit/debit memos as required.
Investigate billing issues.
Respond to Adhoc requests for information.
Attend and actively participate in staff meetings.
Process and maintain food stamp (SNAP) applications for group home clients.
Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy.
Perform all duties in accordance with the agency's policies and procedures.
Adhere to all principles related to the Advocates Way.
Qualifications
B.A. and 2 + years accounting experience, preferably with receivables in non-profit, human services and/or health care environment is preferred.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Strong Excel spreadsheet application and PC skills.
Proficiency in accounting software applications (experience with Solomon a plus).
Meticulous attention to detail; timeliness and accuracy.
Ability to communicate articulately and knowledgeably with all levels of internal staff and external parties as required.
Must be able to perform each essential duty satisfactorily.
Must be well-organized, willing to learn and take initiative.
High energy level, superior interpersonal skills, and ability to function in a team environment.
Must demonstrate the ability to meet deadlines and follow assignments through to completion.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$50k-58k yearly Auto-Apply 35d ago
Billing Analyst-Neuco
Centuri Group 3.7
Collections specialist job in Lawrence, MA
Pay Range: $26.94 - $36.23 Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location. Who We Are
Established in 1972, New England Utility Constructors Inc. (NEUCO) has been providing underground utility construction solutions to New England for five decades. Known for safety, quality, and excellence, NEUCO specializes in pipeline and natural gas distribution construction. Our well-trained and professional staff aims for excellence on every project. Competitive wages and benefits. Paid training and development. Opportunities to advance. At NEUCO, you are part of a team working to support critical utility and energy infrastructure.
NEUCO is looking for a Billing Analyst to join our team! Under the supervision of the Accounting Services Manager, the Billing Analyst will be responsible for billing invoices and assisting the operations team in tracking project completion to ensure the accuracy and timeliness of billing.
What You'll Do
* Verify and process daily billing submissions
* Review and understand contracts
* Support operations in tracking of projects status with billing
* Post daily/weekly revenue into the reporting systems
* Comprehends costs including but not limited to time & materials, labor and overhead
* Assist with collections to gather documents needed for invoice submission to the customer
* Maintain customer accounts by processing invoices and customer adjustments; and organize various job status, updates, and comments (daily)
* Ensure a positive customer experience by exhibiting a helpful and team-oriented attitude towards customers and employees
* Ensure proper approvals are received and attached for auditing purposes
* Complete special projects and perform other duties as requested by leadership
* Perform other duties as requested by leadership.
What You'll Have
* Bachelor's Degree in accounting, business, economics, finance or related field
* 3+ years of Billing experience preferred
* Construction or Natural Gas industry experience is a plus
* Ability to work in fast paced deadline driven environment
* Ability to comprehend revenue and costs
* Strong analytical skills to gather and interpret information
* Must work well in a team-orientated environment
* Strong attention to detail and organized
* Excellent oral and written communication skills
* Must be able to work independently and take initiative
* Ability to prioritize and multi-task with little supervision
* Strong working knowledge of Microsoft Office Suite, with a special focus on Excel
* Timberline and/or SAP experience is desirable
* Must be familiar with SOX Compliance
What You'll Get
* Benefit Package including Medical, Dental and Vision Coverage
* 401K w/ Company Match
* Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
* Vacation/Sick Time and Paid Holidays
* Potential Bonus Opportunities
* Career Development Opportunities
* Employee Discounts
* Weekly Payroll
Work Environment
* Work is performed in a typical indoor office environment
* Flexibility to work different schedules and stay late with little or no notice
* Must be able to read documents, use a computer, communicate verbally and in writing
* Mobility required within an office, warehouse and construction site environments
* Ability to occasionally lift up to 20 pounds
Legal Stuff
* Pass post-accident and reasonable suspicion drug screens
* Provide valid US work authorization documents for E-Verify
* Satisfactory results of pre-employment background check results
Diversity, Equity & Inclusion Commitment
This is subject to change at any time. It reflects management's assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Centuri Group and our subsidiaries we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Nearest Major Market: Boston
$26.9-36.2 hourly 10d ago
Billing Coordinator
Global Channel Management
Collections specialist job in Gardner, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
The Billing Coordinator researches in a fast-paced office environment
for High Volume National Accounts the necessary documentation for
consolidated billing activities while ensuring its accuracy,
accountability and timeliness to the customer. Ensures pertinent
information is included where required. Coordinates weekly sorting and
distribution of daily invoices. Coordinate monthly sorting and
distributing of escalation reports and consolidated invoice. Communicate
with Collectors and National Account Managers. Develop reports for
customer needs. Other duties as assigned.
Additional Information
$18/hr
3 months
$18 hourly 6h ago
Collections Analyst
American Tower 4.8
Collections specialist job in Woburn, MA
The Team
We are seeking a Collections Analyst to join American Tower's Accounts Receivables team. The Accounts Receivables team reconciles and reduces receivable balances. Day to day you will collect past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by providing excellent service.
$106k-138k yearly est. Auto-Apply 60d+ ago
Vending Route Collector
CSC Serviceworks
Collections specialist job in Woburn, MA
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.
Overview
**Vending Route Collector** _Monday - Friday_
As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life.
+ You will be assigned a company vaulted vehicle and can leave directly from your home to start your day.
+ Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle)
+ Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care.
Benefits & Perks
+ Work Life Balance!
+ 75% Employer Contribution to Medical, Dental, and Vision insurance
+ Health Savings Account with Employer Contribution
+ Year-round Work & Paid Training
+ Company Paid Life, Short-term, and Long-term Disability Insurance
+ 401k with generous Company Match
+ Paid Time Off (PTO) & Holiday Pay
+ Flexible Spending & Health Savings Account
+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
+ Education Reimbursement Program
+ Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we're looking for
+ Valid driver's license
+ Ability to pass pre-employment screening
+ High school diploma or equivalent.
+ Strong organizational skills and attention to detail.
+ Basic mechanical aptitude to perform minor maintenance tasks.
+ Customer service-oriented with excellent communication skills.
+ Ability to work independently and manage time effectively.
+ Physical stamina to lift and move heavy products and coins.
+ Integrity and honesty in handling cash and maintaining accurate records.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
**Minimum Salary**
USD $19.02/Hr.
**Maximum Salary**
USD $22.82/Hr.
How much does a collections specialist earn in Waltham, MA?
The average collections specialist in Waltham, MA earns between $30,000 and $66,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Waltham, MA
$45,000
What are the biggest employers of Collections Specialists in Waltham, MA?
The biggest employers of Collections Specialists in Waltham, MA are: