What does a consultant-user experience do?
A User Experience Consultant focuses on ensuring customers are satisfied with the company's product or service. User experience is essential in developing products and services that companies lose due to slight user experience and satisfaction problems. The user-experience consultant works on gathering feedback from customers, analyzing this feedback, and drawing conclusions, suggestions, and recommendations on improving the product or service.
Consultant-user experience responsibilities
Here are examples of responsibilities from real consultant-user experience resumes:
- Manage few mobile iPhone App projects on iOS6 and iOS7, some of which seamlessly complement desktop applications.
- Work on another project to develop a portal web application for internal organization using JavaScript and HTML.
- Sketch -prioritize features using MoSCoW method.
- Invent process for prototyping for 3d.
- Convert designs to HTML format for e-mail distribution.
- Create usability approach, flow diagrams and Axure prototype for client and production dashboard.
- Increase junior staff knowledge by initiating training on new technologies and aiding in development of android proficiency.
- Communicate with client and exhibit skills more beyond a front end developer and UX designer to improve business.
- Implement chained select plugin for jQuery with JSON processing and callback feature, chain multiple selects with ease.
- Consult variety of organizations to establish proper UX methodologies including usability testing, UX strategy, and UX best practices.
- Develop application UI guideline and prototypes for SW implementation.
- Implement different validation control on the web-pages using JavaScript.
- Create presentation to convey research results and prioritize UI recommendations.
- Design, standardize and circulate graphics and HTML templates for internal communications.
- Conduct user interviews, competitive analysis, rapid prototyping, and usability testing.
Consultant-user experience skills and personality traits
We calculated that 10% of Consultants-User Experience are proficient in UI, Wireframes, and User Research. They’re also known for soft skills such as Listening skills, Math skills, and Speaking skills.
We break down the percentage of Consultants-User Experience that have these skills listed on their resume here:
- UI, 10%
Created presentation to convey research results and prioritized UI recommendations.
- Wireframes, 6%
Conducted user interviews, comparative analysis, and user testing to iterate upon wireframes and high-fidelity comps.
- User Research, 6%
Spearheaded user research activities (stakeholder interviews, contextual inquiries, usability tests) and distilled actionable design recommendations.
- Sketch, 4%
Translate business requirements into prototypes using Sketch and Marvel.
- Trouble Shoot Issues, 4%
Conduct product training, demonstrate key features, assist customers with setup of devices and trouble shoot issues.
- JavaScript, 4%
Worked on another project to develop a portal web application for internal organization using JavaScript and HTML.
Most consultants-user experience use their skills in "ui," "wireframes," and "user research" to do their jobs. You can find more detail on essential consultant-user experience responsibilities here:
Listening skills. The most essential soft skill for a consultant-user experience to carry out their responsibilities is listening skills. This skill is important for the role because "these engineers often operate in teams, but they also must solicit feedback from customers, vendors, and production staff." Additionally, a consultant-user experience resume shows how their duties depend on listening skills: "communicated with client and exhibited skills more beyond a front end developer and ux designer to improve business. "
Math skills. Another essential skill to perform consultant-user experience duties is math skills. Consultants-user experience responsibilities require that "industrial engineers use the principles of calculus, trigonometry, and other advanced topics in mathematics for analysis, design, and troubleshooting in their work." Consultants-user experience also use math skills in their role according to a real resume snippet: "conduct qualitative and quantitative research to assess the user experience on websites, mobile sites, and mobile apps. "
Speaking skills. consultants-user experience are also known for speaking skills, which are critical to their duties. You can see how this skill relates to consultant-user experience responsibilities, because "industrial engineers sometimes have to explain their instructions to production staff or technicians before they can make written instructions available." A consultant-user experience resume example shows how speaking skills is used in the workplace: "performed user research (survey & interviews), analyzed results and presented to the client. "
Writing skills. A big part of what consultants-user experience do relies on "writing skills." You can see how essential it is to consultant-user experience responsibilities because "industrial engineers must prepare documentation for other engineers or scientists, or for future reference." Here's an example of how this skill is used from a resume that represents typical consultant-user experience tasks: "involved in writing application level code to interact with apis, web services using ajax, json and xml. "
Problem-solving skills. Another common skill required for consultant-user experience responsibilities is "problem-solving skills." This skill comes up in the duties of consultants-user experience all the time, as "in designing facilities for manufacturing and processes for providing services, these engineers deal with several issues at once, from workers’ safety to quality assurance." An excerpt from a real consultant-user experience resume shows how this skill is central to what a consultant-user experience does: "designed and implemented software solutions in objective-c, html, css and javascript. "
Creativity. While "creativity" is last on this skills list, don't underestimate its importance to consultant-user experience responsibilities. Much of what a consultant-user experience does relies on this skill, seeing as "industrial engineers use creativity and ingenuity to design new production processes in many kinds of settings in order to reduce the use of material resources, time, or labor while accomplishing the same goal." Here is a resume example of how this skill is used in the everyday duties of consultants-user experience: "created wireframes for the application ui using adobe web creative suite design tools (i.e. "
The three companies that hire the most consultant-user experiences are:
- Guidehouse44 consultants-user experience jobs
- Avanade9 consultants-user experience jobs
- ServiceNow7 consultants-user experience jobs
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Compare different consultants-user experience
Consultant-user experience vs. Programming internship
In programming internship, one of the primary responsibilities is to observe company practices and follow directions while exercising creativity in programming and computer development. Among the tasks may revolve around conducting thorough research and analysis, craft and develop software or even hardware to support a client's programming needs, generate codes, and monitor systems for any issues or inconsistencies. Furthermore, it is crucial to maintain an active communication line and coordination, as most of the tasks will be in a team setting.
These skill sets are where the common ground ends though. The responsibilities of a consultant-user experience are more likely to require skills like "ui," "wireframes," "user research," and "sketch." On the other hand, a job as a programming internship requires skills like "internship program," "python," "strong analytical," and "c++." As you can see, what employees do in each career varies considerably.
Programming interns earn the highest salaries when working in the government industry, with an average yearly salary of $36,248. On the other hand, consultants-user experience are paid more in the manufacturing industry with an average salary of $112,470.On average, programming interns reach similar levels of education than consultants-user experience. Programming interns are 1.9% less likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.Consultant-user experience vs. Senior software engineer
Senior software engineers are experienced employees who would usually take the lead in projects related to software development. They are in charge of determining the needs of the organization, checking whether there are feasible solutions to challenges, and creating plans for the development of a software solution. They provide a sound analysis of data collected during the testing phase of the software and address any problems during the software development phase. Once the software has been developed, they then ensure that it works well and that it addresses the needs and expectations of the users.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that consultant-user experience responsibilities requires skills like "wireframes," "user research," "trouble shoot issues," and "visual design." But a senior software engineer might use other skills in their typical duties, such as, "java," "python," "architecture," and "database."
On average, senior software engineers earn a higher salary than consultants-user experience. Some industries support higher salaries in each profession. Interestingly enough, senior software engineers earn the most pay in the retail industry with an average salary of $128,740. Whereas consultants-user experience have higher pay in the manufacturing industry, with an average salary of $112,470.In general, senior software engineers achieve higher levels of education than consultants-user experience. They're 11.2% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Consultant-user experience vs. Lead developer
A lead developer is responsible for creating software programs and applications, following the client and the business's software quality standards and design specifications. Lead developers assist a team of developers in implementing strategic procedures, managing system codes, debugging applications, running diagnostic tests, and troubleshooting defects to ensure its smooth performance. They also respond to clients' inquiries and concerns, performing feature adjustments as needed. A lead developer must have strong knowledge of the technology industry and command on programming languages and software design processes.
The required skills of the two careers differ considerably. For example, consultants-user experience are more likely to have skills like "wireframes," "user research," "trouble shoot issues," and "visual design." But a lead developer is more likely to have skills like "java," "architecture," "c++," and "git."
Lead developers earn the highest salary when working in the retail industry, where they receive an average salary of $119,501. Comparatively, consultants-user experience have the highest earning potential in the manufacturing industry, with an average salary of $112,470.Most lead developers achieve a higher degree level compared to consultants-user experience. For example, they're 8.5% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Consultant-user experience vs. Etl developer
An ETL developer is responsible for managing data storage systems to secure the organization's data and files for daily operations efficiency. ETL developers perform multiple system testing to ensure the system's accuracy, perform coding adjustments, and troubleshoot for any defects and inconsistencies. They work closely with other development teams to design storage functions to optimize solutions. An ETL developer must have extensive knowledge of the technology industry and a strong command of programming languages to develop an accurate and operational database.
Types of consultant-user experience
Updated January 8, 2025
