How to hire a correctional case manager

How to hire a correctional case manager, step by step

Here's a step-by-step correctional case manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a correctional case manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new correctional case manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the correctional case manager you need to hire. Certain correctional case manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a correctional case manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a correctional case manager that fits the bill.

   This list shows salaries for various types of correctional case managers.

   Type of Correctional Case Manager	Description	Hourly rate
   Correctional Case Manager	Probation officers and correctional treatment specialists monitor and work with probationers to prevent them from committing new crimes.	$12-24
   Juvenile Probation Officer	A juvenile probation officer is in charge of managing and supervising cases of youth offenders who are under parole or probation. Their responsibilities typically revolve around monitoring the youth offenders' activities by conducting regular visits and interviews, recommending rehabilitation plans, testifying in court as needed, and coordinating with external parties such as schools, social services, and law enforcement agencies... Show more	$14-34
   Adult Probation Officer	An adult probation officer works with offenders, monitoring their behavior and activities to prevent them from committing crimes. Part of their job is to evaluate the offenders' criminal history and overall profile to determine and develop rehabilitation and treatment plans, arrange suitable programs or refer them to other services, coordinate with the offender's family and friends, and facilitate regular drug tests and other examinations... Show more	$14-33

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Criminal Justice
   • Social Work
   • Substance Abuse
   • Rehabilitation
   • Crisis Intervention
   • Correctional Facility
   • Data Entry
   • Community Resources
   • Mental Health
   • Suicide Prevention
   • Behavioral Data
   • Treatment Services
   • Correctional Institution
   • Program Assignments

   Check all skills

   Responsibilities:

   • Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
   • Certify first aid and CPR.
   • Coordinate educational programs, including ABE and GED classes.
   • Certify in first aide, CPR and the use of a defibrillator.
   • Assist clients with securing things such as a GED, vocational training, and gainful employment.
   • Reorganize community reintegration program by connecting offenders to food, medical care, vocational rehabilitation and productive use of time.

   More correctional case manager duties

3. Make a budget

   Including a salary range in the correctional case manager job description is a good way to get more applicants. A correctional case manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a correctional case manager in South Carolina may be lower than in Alaska, and an entry-level engineer typically earns less than a senior-level correctional case manager. Additionally, a correctional case manager with lots of experience in the field may command a higher salary as a result.

   Average correctional case manager salary

   $36,037yearly

   $17.33 hourly rate

   ---

   Entry-level correctional case manager salary

   $25,000 yearly salary

   Updated December 18, 2025

   Average correctional case manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$47,290	$23
   2	North Dakota	$45,838	$22
   3	Illinois	$41,639	$20
   4	Colorado	$40,216	$19
   5	Ohio	$39,200	$19
   6	Idaho	$38,163	$18
   7	Arizona	$37,142	$18
   8	Indiana	$35,985	$17
   9	Nebraska	$35,054	$17
   10	Texas	$34,921	$17
   11	North Carolina	$34,430	$17
   12	Oklahoma	$31,014	$15
   13	Florida	$29,001	$14

   Average correctional case manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Altice USA	$58,002	$27.89
   2	TASC	$48,314	$23.23	5
   3	Safer Foundation	$44,789	$21.53	3
   4	Professional	$42,799	$20.58	6
   5	Sinai Chicago	$40,121	$19.29
   6	The GEO Group	$35,820	$17.22	97
   7	State Of Illinois - Illinois Student Assistance Commission	$35,382	$17.01	5
   8	Colorado State Express	$35,313	$16.98
   9	State of North Dakota	$35,296	$16.97	8
   10	Management & Training	$34,587	$16.63	5
   11	The Salvation Army	$33,208	$15.97	188
   12	NC.gov	$31,146	$14.97	33
   13	State Of Idaho	$30,769	$14.79	2
   14	State of Colorado	$30,021	$14.43	7
   15	Indiana State Police	$29,833	$14.34	53

4. Writing a correctional case manager job description

   A good correctional case manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a correctional case manager job description:

   Correctional case manager job description example

   Correctional Case Manager sought to join our staff to help serve our Santa Barbara In Custody program. In this role you will facilitate positive change in client behavior through the use of individually tailored service plans based on assessments made through the use of motivational enhancement strategies. You will work with the CSI team to communicate direction and information and assist the State Director in maintaining a positive relationship with funder and assuring contract fidelity.
   
   Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in multiple states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
   ESSENTIAL FUNCTIONS include but are not limited to:
   
   + Share strength and needs between the funder staff and CSI staff. Partner with the Area/State Director to determine action steps for continuous improvement.
   
   + Function as the team leader by providing support, direction, and clarification of contract requirements to all CSI Correctional Counselors.
   
   + Train new CSI Correctional Counselors as needed.
   
   + Review all client required documentation regarding content, timeliness and quality and report findings to supervisor.
   
   + Conducts risk and needs assessment interview in order to develop an individual service plan that will appropriately meet the short and longer-term needs of the client.
   
   + Coordinates and supports the efficiency of access to mental health support and services via internal jail resources and community-based services.
   
   + Acting as a conduit of risk and need information, treatment recommendations, and housing and to all units needing information about risk and needs to assist in the reduction of client jail time as guided by best practices in the Criminal Justice system.
   
   + Coordinates clients participation in evidence-based, curriculum driven groups to educate and assist clients in recognizing and understanding the nature of the problem to assess the need for treatment and services, and to evaluate progress.
   
   + Develops and implements individualized treatment and service plans based on results from validated risk and need assessment tools.
   
   + Works closely with Discharge Planning team to make referrals for County health services as needed, confers with probation, parole, and other law enforcement agencies to determine clients legal status and/or develop appropriate discharge plans.
   
   + Consults with representatives from community treatment programs and recovery facilities to determine the appropriate placement of clients and to ensure continuity of care after release from custody.
   
   + Maintains robust documentation in CSI and Funder Case Management systems, writing reports and summaries, making recommendations, and documenting client progress; completing forms and maintains client records and charts according to established procedures, guidelines, and legal requirements.
   
   + Participate in quality assurance review of groups and client sessions.
   
   + Establish appropriate boundaries with client and significant others.
   
   QUALIFICATIONS:
   
   + Bachelors Degree plus one (1) year experience in social services field.
   
   + Education maybe substituted with relevant experience on a one year for one year basis.
   
   + One year experience as a team lead or other supervisory experience preferred.
   
   + One year experience in teaching, training and/or group facilitation.
   
   + Excellent oral and written communication skills
   
   BENEFITS:
   
   CSI offers great benefits which include:
   
   + Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
   
   + Sick time (7 days accrual basis), floating holiday time (4 days/year).
   
   + Medical and Dental plans.
   
   + Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
   
   + 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
   
   + Tuition reimbursement after 1 year service.
   
   + Ongoing training.
   
   CSI is an Equal Opportunity Employer M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right correctional case manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your correctional case manager job on Zippia to find and recruit correctional case manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting correctional case managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new correctional case manager

   Once you've found the correctional case manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new correctional case manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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