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Customer field engineer vs customer engineer

The differences between customer field engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer field engineer and a customer engineer. Additionally, a customer field engineer has an average salary of $103,068, which is higher than the $101,212 average annual salary of a customer engineer.

The top three skills for a customer field engineer include customer service, network printers and hardware maintenance. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Customer field engineer vs customer engineer overview

Customer Field EngineerCustomer Engineer
Yearly salary$103,068$101,212
Hourly rate$49.55$48.66
Growth rate3%3%
Number of jobs58,13544,709
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Average age4545
Years of experience66

Customer field engineer vs customer engineer salary

Customer field engineers and customer engineers have different pay scales, as shown below.

Customer Field EngineerCustomer Engineer
Average salary$103,068$101,212
Salary rangeBetween $82,000 And $128,000Between $77,000 And $131,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Start-up

Differences between customer field engineer and customer engineer education

There are a few differences between a customer field engineer and a customer engineer in terms of educational background:

Customer Field EngineerCustomer Engineer
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityStanford University

Customer field engineer vs customer engineer demographics

Here are the differences between customer field engineers' and customer engineers' demographics:

Customer Field EngineerCustomer Engineer
Average age4545
Gender ratioMale, 94.9% Female, 5.1%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.3% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between customer field engineer and customer engineer duties and responsibilities

Customer field engineer example responsibilities.

  • Manage a team of 10 engineers to install and repair commercial HVAC and refrigeration units.
  • Migrate workstations between multiple platforms.
  • Perform all types of upgrades on PCs.
  • Repair of IBM compatible multi-user PC systems and their peripherals.
  • Program and calibrate PSC, NCR scanner scales to state regulations.
  • Assist in inventory control of parts and ordering OEM warranty parts.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Customer field engineer vs customer engineer skills

Common customer field engineer skills
  • Customer Service, 15%
  • Network Printers, 14%
  • Hardware Maintenance, 7%
  • POS, 7%
  • Customer Satisfaction, 5%
  • Troubleshoot, 5%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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