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The differences between customer quality engineers and industrial engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer quality engineer and an industrial engineer. Additionally, a customer quality engineer has an average salary of $82,508, which is higher than the $76,501 average annual salary of an industrial engineer.
The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for an industrial engineer are continuous improvement, lean manufacturing, and sigma.
| Customer Quality Engineer | Industrial Engineer | |
| Yearly salary | $82,508 | $76,501 |
| Hourly rate | $39.67 | $36.78 |
| Growth rate | 10% | 10% |
| Number of jobs | 86,365 | 46,756 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 78% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.
An industrial engineer specializes in devising various systems to improve the workflow and the workforce in a manufacturing setting. One of their primary responsibilities is to understand all of the procedures in a manufacturing plant and develop strategies to resolve issues or improve production operations, such as designing a cost-efficient machine or system that will enhance the quality of goods and boost the productivity of workers. Moreover, it is also essential to adhere to all the company's policies and safety regulations to maintain a safe and productive work environment for all employees.
Customer quality engineers and industrial engineers have different pay scales, as shown below.
| Customer Quality Engineer | Industrial Engineer | |
| Average salary | $82,508 | $76,501 |
| Salary range | Between $64,000 And $106,000 | Between $59,000 And $97,000 |
| Highest paying City | Santa Clara, CA | Seattle, WA |
| Highest paying state | California | Alaska |
| Best paying company | Apple | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a customer quality engineer and an industrial engineer in terms of educational background:
| Customer Quality Engineer | Industrial Engineer | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 78% |
| Most common major | Electrical Engineering | Industrial Engineering |
| Most common college | Northwestern University | New York University |
Here are the differences between customer quality engineers' and industrial engineers' demographics:
| Customer Quality Engineer | Industrial Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.7% Female, 24.3% | Male, 80.2% Female, 19.8% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.0% Hispanic or Latino, 11.8% Asian, 12.9% White, 66.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 4% | 4% |